Grainger Remote Jobs

- 91 Jobs
  • Customer Service Representative - Tempe, AZ

    W.W. Grainger, Inc. 4.6company rating

    Tempe, AZ Jobs

    About Grainger: As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years. Compensation: This position is hourly. Pay starts at $19.50/hour with three raises in 12 months bringing your pay to $20.70/hour Rewards and Benefits: * Medical, dental, vision, and life insurance coverage starts on day one of employment. * Access to up to 50% of your paycheck based on hours worked before payday. * 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. * 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. * Employee discounts, parental leave, and other benefits. * Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Shifts, Training & Work Environment: Enjoy your weekends off! We are hiring for our shift of 9:30 a.m. to 6:00 p.m. local AZ time Monday through Friday. Our 8-week ONSITE onboarding and training academy empowers you to confidently connect with our customers through core skills like critical thinking, decision making and communication. After completing our 8-week onsite training, team members meeting work from home requirements will enjoy a HYBRID work environment of three days onsite and two days at home (2 days working at home are your choice and can change each week based on your preference). You can also enjoy working in the office up to 5 days! You can earn additional flexibility to work from home up to 5 days a week, and you will be eligible to participate in a bidding process for alternate work shifts typically after 6 months. Grow with Grainger: Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across speciality teams or into other departments of our evolving business. Our Culture: We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential. You Will: * Build and strengthen customer relationships by responding to a high volume of inbound phone calls that leave customers with a positive impression. * Demonstrate professional oral and written communication skills including strong reading comprehension * Navigate customers' challenges by using all resources for account selection, product identification, order placement, and order management. * Use critical thinking skills to resolve customer concerns such as product search, pricing and invoicing discrepancies, apply credit, and facilitate returns. * Manage and mitigate risk by taking appropriate actions. * Collaborate daily in a positive, team-based environment that's committed to doing business with ethics and integrity. You Have: * High School diploma or equivalent. * 1+ years of customer service experience. Inbound customer service center experience preferred * Strong desire and willingness to help customers by providing friendly, knowledgeable and effortless experiences. * Experience with high touch, hands-on, personalized service with customers in a fast-paced environment * Ability to commute to our facility * Ability to sit up to 8 hours a day * A secure workspace dedicated to job activity (Required for work from home/hybrid) * Stable internet with ability to provide proof of internet speeds greater than 5 megabits per second upload, 15 megabits per second download and ping less than 80 milliseconds. (Required for work from home/hybrid) Grainger is an equal opportunity/affirmative action employer. We provide equal employment opportunities regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, religion, age, disability status, veteran status, or any other protected characteristic. Our commitment to inclusivity includes offering reasonable accommodations during the hiring process. If you require an accommodation during interviews, please let us know and we will provide the appropriate assistance. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
    $19.5 hourly 11d ago
  • Staff Applied Machine Learning - AI Agents

    W.W. Grainger, Inc. 4.6company rating

    Remote

    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years. Compensation The anticipated base pay compensation range for this position is $157,300.00 to $262,200.00. Rewards and Benefits: With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: * Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. * 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. * 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. * Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. * Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Position Details: Grainger's Product Discovery team seeks a seasoned Staff Applied ML Scientist to drive cutting-edge generative AI solutions. Leveraging Large Language Models (LLMs), Retrieval Augmented Generation (RAG), Vector Retrieval and Agentic processes, our goal is to build new generative customer experiences. At the heart of our mission, "We Keep the World Working," lies the crucial role of Product Discovery, which enables our customers to find what they need, when they need it. Our innovative solutions enable customers to navigate through product categories effortlessly, discover premium products tailored to their needs, and access the most pertinent information, empowering them to make informed purchasing decisions confidently. Chicago, IL is the preferred location, but we will also consider candidates who are remote. You Will: * Design, build, and maintain Agentic processes to respond to a customer's product questions * Utilize a broad array of technologies and techniques including Deep Learning, LLMs, Fine-tuning, Prompt optimization and Product Graph Embeddings to enhance Grainger's product discovery experience, making it more intuitive and personalized for our customers * Work closely with other ML scientists, engineers, and product managers to integrate your models into Grainger's platforms, contributing to a cohesive product discovery journey. * Keep abreast of the latest developments in machine learning and related technologies, applying cutting-edge research and methodologies to your work. * Work backward from customer use cases, engender implementation of ML models that solves the use cases at scale. * Articulate concepts and generate visual representations of your work and the impact it creates * Contribute to the strategic planning and direction of our ML initiatives, ensuring they align with business objectives and drive value * Share your knowledge and expertise with team members, fostering an environment of learning and growth within the Product Discovery team You Have: * Minimum of 5 years of experience in the industry delivering ML solutions * Master's or PhD degree in a field such as Applied Mathematics, Physics, Engineering, Computer Science, Electrical Engineering or equivalent experience * Experience with deep learning frameworks such as PyTorch, Jax, Keras * Experience deploying Generative AI solutions in a business context * Familiarity with machine learning libraries like LangChain, LlamaIndex, Autogen or Crew.ai * Experience deploying models into the cloud with tooling like Docker & Kubernetes * Ability to effectively communicate technical solutions to engineering teams and business audiences * Experience automating data augmentation and refresh using Airflow and Bash Scripting We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance. #LI-GraingerLP #LI-Remote
    $28k-36k yearly est. 18d ago
  • National Accounts Manager (USABLUEBOOK)

    HD Supply 4.6company rating

    Remote

    Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above unless stated otherwise on this job posting. + ****PREFERRED BY MAJOR AIRPORT**** **Job Specific Responsibilities and Preferred Qualifications** USABlueBook is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, for utility operators. It is our goal to remain the industry's top technical and customer service leader. USABlueBook ( ******************* ) is a division of HD Supply.As a National Accounts Manager you will be taking over a book of business but also seeking new opportunities to grow the business with companies and that use water and create wastewater in the creation of their products/solutions. **Preferred Qualifications** Bachelor's degree in Chemistry, Biology, Chemical Engineering, Business Administration or related field preferred.Water / wastewater experience preferred National or Corporate Account ManagementStrong background / experience in sales management.Sound industry and process knowledge.Knowledge / trained in Consultative Selling Skills. **Job Summary** Build relationships and develop plans to increase sales and profitability for targeted national accounts and make purchasing decisions. Drive sales by creating, executing and communicating business plans to grow sales for the organization. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. **Major Tasks, Responsibilities, and Key Accountabilities** + Develops and maintains business relationships. Strategically plans customer visits to cultivate relationships, perform presentations, offer innovative programs and communicate plans. + Researches, develops and acquires account opportunities. Effectively communicates competitive strengths and develops strategy to acquire competitive business. + Develops and executes profitable business plans for managing existing and newly acquired accounts and implements those plans effectively. + Negotiates national contracts and rebate programs consistent with industry management goals. + Teams with individuals within sales, and other key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales. + Participates in local and national trade associations and conferences. **Nature and Scope** + Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. + Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. + May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. + Typically requires overnight travel more than 50% of the time. **Education and Experience** + Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. **_For CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT, WA Job Seekers:_** **Pay Range** $79,100.00-$119,000.00 Annual HDS provides the following benefits to all permanent full-time associates: + Medical (with Prescription drug coverage), dental, and vision plans + Health care and Dependent Care FSA (as applicable) + 401(K) with company match + Paid Holiday, Vacation, Personal Time, and Wellness Day + Paid Sick Time + Life and Accidental Death & Dismemberment Insurance + Short and Long-term Disability Insurance + Critical Illness Insurance + Accident Insurance + Whole Life insurance + Commuter Benefits + Tuition Reimbursement + Employee Assistance Program + Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $79.1k-119k yearly 32d ago
  • Marketing Operations Advisor

    Univar Solutions Inc. 4.6company rating

    The Woodlands, TX Jobs

    Press Tab to Move to Skip to Content Link Skip to main content Careers Home About Us * Our Business * Inclusion & Belonging * Sustainability * Total Rewards * ChemPoint Sustainability View All Jobs My Profile Search by Keyword Search by Location Clear * Careers Home * About Us * Our Business * Inclusion & Belonging * Sustainability * Total Rewards * ChemPoint * Sustainability * View All Jobs * My Profile Language * Deutsch (Deutschland) * English (United Kingdom) * English (United States) * Español (México) * Francais (Canada) * Francais (France) * Italiano (Italia) * Nederlands (België) * Português (Brasil) * Türkce (Türkiye) * 简体中文 (中国大陆) Search by Keyword Search by Location Show More Options Loading... Function All Title All Country/Region All City All State All Zip All Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Apply now " Title: Marketing Operations Advisor Location: The Woodlands, TX, US, 77380 Company Name: Univar Solutions USA I&S LLC Requisition ID: 32900 A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. We are looking for a motivated Marketing Operations Advisor to join our Ingredients + Specialties (I+S) team! You will be an integral part of a fast-paced and sophisticated team, responsible for the day-to-day execution of an integrated thought leadership and brand-building program that synthesizes traditional and digital marketing across diverse industries alongside a team of global colleagues. You will build strong relationships, have exemplary writing skills, and show resourcefulness and agility. What You'll Do * Work cross-functionally with other teams in developing and implementing marketing campaigns across I+S industries and in support of key pivotal initiatives. * Work alongside centralized, functional marketing teams to implement and report on industry social media channels and align content, digital journey, and strategy. * Help support the strategy, execution and logistics of tradeshows, virtual/in-person events and experiential marketing initiatives. * Work alongside business contacts and marketing managers to provide communications and branding support for tradeshows and physical/virtual/experiential marketing activities. * Coordinate logistics of advertising buys/paid promotions across global online and offline channels. * Advise and counsel on best practices and strategic alignment of marketing campaign execution against business goals and objectives. * Develops creative and practical lead generation, brand building, and innovative products and services. What You'll Need * Bachelor's degree in marketing, communications, journalism or related field. * 3-5 years experience in crafting excellent multi-channel experience, particularly in B2B and technical environments. * Ability to travel up to 10%. * Strong writing skills across multiple media. * Experience understanding the customer journey and optimizing marketing activities based on the current funnel position. * Ability to work across multiple industries and functions to establish a team environment. * Resourcefulness to understand what audiences consume and how to build it. * Highly adaptable, and self-motivated with a desire for continuous learning and improvement. * Proven project management, problem-solving and relationship-building skills deployed across large and complex organizations. * Ability to lead and influence without authority, and provide compelling results based on recommendations related to Return on Investment. * Ability to balance multiple tasks and work efficiently to meet targets in a dynamic environment. * Proficiency in Spanish is preferred but not required. Where you'll work This is a Hybrid opportunity - two days in the office and three days working from home. Office location: The Woodlands, TX. Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and well-being of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our team of more than 10,000 employees supports our vision to redefine distribution and be the most valued chemical and ingredient distributor in the world! We offer a Total Rewards package that includes market-aligned pay and incentives and diverse benefits to support our employees' physical, emotional, and financial well-being. Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe! We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry. Univar Solutions is an equal-opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.
    $112k-138k yearly est. 3d ago
  • Commercial Leader - Food & Nutrition (Chicago Home-Based)

    Univar Solutions Inc. 4.6company rating

    Chicago, IL Jobs

    Press Tab to Move to Skip to Content Link Skip to main content Home Career Opportunities About Us Who We Are Why Chempoint Applicant Status Search by Keyword Search by Location Clear * Home * Career Opportunities * About Us * Who We Are * Why Chempoint * Applicant Status View Profile Search by Keyword Search by Location Show More Options Loading... Function All Title All Country/Region All City All State All Zip All Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Apply now " Title: Commercial Leader - Food & Nutrition (Chicago Home-Based) Location: Chicago, IL, US, 60632-2727 Company Name: ChemPoint LLC Requisition ID: 32558 We value passion, energy, and enthusiasm to ignite transformation in our industry. Start your career journey with ChemPoint! Be part of our team that is transforming the chemical, ingredient, and industrial finished products industry. Primary Purpose: The primary purpose of the Commercial Leader - Food & Nutrition is to provide leadership and direction to the Product Portfolio Managers for the designated industries as assigned. Activities would include giving the business unit appropriate direction with regard to industry trends, to plan and execute growth strategies, and to manage and expand product lines and supplier relationships. This role manages profit and loss for a global portfolio of product lines. Defines and refines ChemPoint marketing and sales processes and roles in collaboration with Marketing to best meet and exceed supplier, customer, and internal expectations. What You'll Do: * Maintains effective relationships with assigned vendors and acts as a liaison for vendor/field relations * Stays abreast of food nutrition trends and industry developments, and pursues new products/vendors to assume at all times, the most effective product/vendor mix * Recommends new/modified strategies based on external market analysis, financial analysis, and marketing objectives * Initiates and manages national incentive programs with key vendors and with industry managers, responsible for their implementation * Monitors and analyzes product sales and profitability, compares and assures compliance with established goals * Generates industry reports makes recommendations for corrective action, and actively assists in their implementation * Maintains close communications with marketing, as well as sales and operations within the organization * Conducts in-house supplier updates that help enhance industry performance as required * Conducts with market to research projects to assist region in development of industry plans * Understands and practices the guiding principles * Performs other related duties as required or requested What You'll Need: * Bachelor's degree from fully accredited four-year institution or equivalent work experience is required * 10+ years of experience in strategic marketing, management and supplier development * Experience with trend analysis in food nutrition industry preferred * Ability to determine and establish appropriate collaboration and communication points (people, teams, organizational relationships) to achieve supply chain and service advantages and targeted solutions * Exhibits versatility when interacting with customers, suppliers, and outsourced relationships * Active listening skills with the ability to adjust behavior style to successfully interact with others when addressing challenges * Effectively conveys ideas and concepts via multiple modes of communication * Problem-solving and negotiation * Knowledge of pricing and marketing strategy Where You'll Work: This is a home-based role in Chicago, with up to 50% traveling in a year. Pay & Benefits: The salary range for this position is USD 128,000 - 192,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay. Available employee benefits include health, vision, and dental. We also provide 401k matching for retirement and paid time off. We are ChemPoint. We are fanatical about every customer and supplier interaction and dedicated to reaching customers and delivering actionable insights to enable producer success. We're the leader in the marketing, sales, and distribution of specialty and fine chemicals. ChemPoint represents over 70 suppliers and 220 product lines in North America, Latin America, the Middle East, and Africa. We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. ChemPoint supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe! We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities. ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. ChemPoint does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with ChemPoint prior to submitting any information relating to a potential candidate. All searches must be initiated by ChemPoint's Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited. #LI-PN1
    $120k-151k yearly est. 13d ago
  • Regional Communication Administrator

    Home Depot 4.6company rating

    Atlanta, GA Jobs

    The Regional Communications Administrator provides consultative customer service that consistently meets or exceeds company standards of excellence and customer expectations. This role is responsible for creating an effortless experience for both external and internal customers through various communication channels. Key responsibilities include managing service inquiries, scheduling and verifying appointments, and supporting stores, technicians, and customers, as well as handling customer escalations. This position takes ownership of customer issues and ensures complete end-to-end resolution by utilizing all available resources. This position requires excellent communication skills and attention to detail, exceptional customer service abilities, ability to operate between multiple applications/computer systems, and telephone etiquette. It also requires a sense of urgency and the ability to enlist the support of other departments to resolve issues in a timely manner. This specific RCA role is Flex and based at the SSC; other RCA roles that exist are remote based. Key Duties and Responsibilities Prepare action items on customer behalf for improving service, reducing work orders, and maximizing customer revenue. Responsibilities include: * 30% - Service Call Creation - Creates all service calls using Great Plains and CRM (D365) based on requests from email, phone calls, or system-generated sources. Manages initial setup for field technician schedules, ensuring a smooth start for each technician's day. * 50% - Scheduling & Optimization - Ensures timely dispatch of work orders, optimizing 100% of Field Technician schedules within the scheduling software based on time, distance, and priority. Schedules work orders within five days, proactively managing aged work orders and maintaining a balanced mix of projects, break/fix, and preventative maintenance tasks. * 10% - System Updates & Communication - Regularly updates work order statuses, researches discrepancies, and escalates issues as needed. Keeps RESM/MSs informed of missed dispatches and specific status changes via email and phone. Ensures systems are accurately aligned to reflect current work order statuses. * 5% - Parts Coordination - Collaborates with the Parts Team to verify parts orders and confirm delivery before scheduling work orders. Coordinates with other teams as necessary to secure parts and resources, ensuring efficient scheduling and completion of work orders. * 5% - Additional Administrative & Team Support - Completes additional tasks, including ordering service-related equipment, handling administrative duties, participating in team meetings, and providing updates on technician schedules and skillsets. Engages in process improvement initiatives and supports business needs such as website maintenance and training completion. Direct Manager/Direct Reports: • Typically reports to Contact Center Supervisor • No direct responsibility for supervising others. Travel Requirements: • Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Work Environment * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Working conditions include sitting for extended time periods, repetitive movements of hands, arms, and wrists in front of a computer monitor continuously. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. * Problem solving ability, including ability to quickly determine solution * Good listening and organization skills, and multitasking abilities * Has a sense of urgency and is able to enlist the aid and support of other departments to resolve issues in a timely manner * Ability to explore alternative solutions to reach outcomes that gain all parties support and acceptance * Excellent written and verbal communication skills Must be available for a flexible work schedule: Evening/Weekend schedule may be required Preferred Qualifications: * 3+ years of experience in a service environment, such as business, retail, or consulting * Proficiency in using Microsoft Dynamics GP for field service support * Experience with Microsoft Dynamics D365 and Service Channel * Strong working knowledge of Microsoft Office Suite * Proven ability to collaborate effectively with cross-functional teams * Solid project management skills * Ability to communicate complex or technical concepts clearly to diverse audiences
    $66k-92k yearly est. 9d ago
  • Field Account Representative (Multi-Family)- Boulder, CO

    HD Supply 4.6company rating

    Broomfield, CO Jobs

    Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above unless stated otherwise on this job posting. As a Field Account Representative (Multi-Family) you will be responsible for selling MRO (maintenance, repair and operations) supplies along with other products to an established portfolio of multi-family housing (apartment communities) customers to maintain and drive sales. This remote position offers a competitive base salary plus sales incentive bonus; laptop/tablet, cell phone and monthly expenses are included. **Territory is:** Boulder, Superior, Broomfield, Louisville, Loveland, Longmont, Firestone, and Erie. **Preferred Qualifications** + Reside in Longmont or surrounding areas with reliable transportation + Business to business (B2B) field sales/Large volume of product lines experience. + Knowledge of facilities products such as hardware, electrical, lighting, and more. + Proficiency in MS Excel and Salesforce, or similar CRM. + Experience with consultative selling/solution selling preferred + Proven ability to meet or exceed sales goals in a remote position. + Must be able to pass a background check and drug test **Job Summary** Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. **Major Tasks, Responsibilities, and Key Accountabilities** + Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability. + Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base. + Develops and implements plans to expand business presence in the assigned area. + Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships. + Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives. + Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary. **Nature and Scope** + Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. + Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. + May provide general guidance/direction to or train junior level support or professional personnel. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. + Typically requires overnight travel less than 10% of the time. **Education and Experience** + Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. **_For CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT, WA Job Seekers:_** **Pay Range** $55,000.00-$79,900.00 Annual HDS provides the following benefits to all permanent full-time associates: + Medical (with Prescription drug coverage), dental, and vision plans + Health care and Dependent Care FSA (as applicable) + 401(K) with company match + Paid Holiday, Vacation, Personal Time, and Wellness Day + Paid Sick Time + Life and Accidental Death & Dismemberment Insurance + Short and Long-term Disability Insurance + Critical Illness Insurance + Accident Insurance + Whole Life insurance + Commuter Benefits + Tuition Reimbursement + Employee Assistance Program + Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $55k-79.9k yearly 19d ago
  • Virtual Apron Design Specialist Closets - Remote

    Home Depot 4.6company rating

    Atlanta, GA Jobs

    The Virtual Design Specialist is part of the Services Operations Selling Center Contact team. This role engages and supports both online customers and can interact virtually with our in-store customers. The Virtual Design Specialist is responsible for providing tailored suggestions and solutions through consultative selling and virtual design presentations that inspire our customers. Additionally, this role is responsible for creating, maintaining, and improving customer relationships while interacting with associates and customers on a daily basis during sales, product, and installation inquiry transactions. The Virtual Design Specialist is also responsible for qualifying new customers, inquiring and understanding about the customer needs, creating designs and quotes for new projects, obtaining payment, effectively working with our PRO teams to handle PRO customers, and ensuring a consistent differentiated customer experience that shares the value of The Home Depot Key Responsibilities: * 30% - Customer Service - Answer store associate product knowledge calls, leveraging product knowledge and training materials to coach and grow associates * 10% - Other - Perform other duties as required by management * 30% - Sell - Make open quote customer calls, helping to manage a positive customer experience and deliver the right product for the right price * 30% - Support - Answer store associate configurator calls. Direct Manager/Direct Reports: * This Position typically reports to the Contact Center Supervisor * This Position has 0 Direct Reports Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be 18 years of age or older * Must be legally permitted to work in the United States Preferred Qualifications: * Working knowledge of Microsoft Office Suite * Excellent written and verbal communication skills * Previous customer service contact center experience or retail sales experience * Consultative selling experience, ability to drive sales * 5+ years Design and Retail, Specialty Retail, Outside Sales or Trade Experience Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Minimum Years of Work Experience: * 5 Preferred Years of Work Experience: * 5 Minimum Leadership Experience: * No previous leadership experience Preferred Leadership Experience: * No previous leadership experience Certifications: * None Competencies: * Action Oriented * Tech Savvy * Communicates Effectively * Customer Focus * Organizational Savvy * Prior customer service and sales experience selling * Strong verbal and written communication * Strong computer skills * Passion for providing customers excellent service to meet their unique needs * Ability to perform responsibilities of the role with minimal supervision
    $34k-43k yearly est. 17d ago
  • Construction Sales Consultant (Installation Field Project Mgr) - NE Boston

    HD Supply 4.6company rating

    Remote

    **Preferred Qualifications** + Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling. + Previous construction management experience. + Proficiency in blueprint, schematics, CAD, and RFQ requirements. **Job Summary** Achieves annual sales and profitability targets via sales penetration in assigned territory, while managing all technical and quality assurance aspects of installation projects. Oversees labor of subcontractors, recruitment, training, and monitors customer satisfaction in a defined geographic location(s). This position requires operation of a Company Vehicle, or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. **Major Tasks, Responsibilities, and Key Accountabilities** + Drives growth via Installation Services spanning all sales verticals. + Develops and expands relationships with internal and external customers and contractors, servicing as the key point of contact for all Installation projects and installation proposals. + Monitors and ensures installer's workmanship and recruits, trains, and maintains contractors. + Accompanies installers on measurement of unit and reviews labor bid before submission to the customer. + Visually inspects materials and merchandise and facilitates all needed documentation. + Coordinates with the customers and property managers to identify problems and ensure customer satisfaction. + Supervises direct reports including performance management, training, coaching, and disciplinary actions. **Nature and Scope** + Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. + Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. + May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. + Typically requires overnight travel less than 10% of the time. **Education and Experience** + Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. **CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:** **Pay Range** $80,900.00-$120,900.00 Annual HDS provides the following benefits to all permanent full-time associates: + Medical (with Prescription drug coverage), dental, and vision plans + Health care and Dependent Care FSA (as applicable) + 401(K) with company match + Paid Holiday, Vacation, Personal Time, and Wellness Day + Paid Sick Time + Life and Accidental Death & Dismemberment Insurance + Short and Long-term Disability Insurance + Critical Illness Insurance + Accident Insurance + Whole Life insurance + Commuter Benefits + Tuition Reimbursement + Employee Assistance Program + Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $80.9k-120.9k yearly 59d ago
  • Cybersecurity Fraud Staff Engineer (Remote)

    Home Depot 4.6company rating

    Atlanta, GA Jobs

    We are seeking a **Staff Engineer - Identity Fraud Prevention** to serve as the senior technical resource supporting our fraud prevention team. This role will own the **technology design and strategy** to combat **identity-related fraud** , including **Account Origination (AO)** and **Account Takeover (ATO)** attacks. You will play a pivotal role in building **resilient, scalable, and intelligent fraud prevention solutions** by leveraging modern **CIAM (Customer Identity and Access Management)** and fraud detection platforms. This is a highly technical leadership role that requires deep expertise in **identity security, fraud prevention, authentication technologies, and risk-based decisioning** . You will collaborate closely with fraud analysts, data scientists, engineering teams, and security teams to **design, implement, and optimize fraud defenses** that protect millions of users. **Key Responsibilities:** + **Own the technology strategy and architecture** for fraud prevention related to AO and ATO across the enterprise. + Design and implement **risk-based authentication (RBA), step-up verification, and identity proofing** solutions to mitigate fraudulent access attempts. + Partner with **fraud operations, cybersecurity, data science, and engineering teams** to develop and deploy real-time fraud detection and prevention controls. + Evaluate, select, and integrate **best-in-class CIAM, fraud detection, and identity verification technologies** (e.g., risk-based authentication, device intelligence, behavioral biometrics, bot mitigation). + Develop **machine learning-driven fraud models** and signals to detect anomalies in identity-related behaviors. + Collaborate with security and IAM teams to **enhance MFA, passwordless authentication, and adaptive access policies** . + Build **automated fraud orchestration** capabilities that adapt in real time to emerging threats. + Stay ahead of the latest fraud trends, including synthetic identity fraud, credential stuffing, and bot-driven ATO attempts. + Guide engineering teams on **secure coding practices** to prevent vulnerabilities that could be exploited for fraud. + Partner with external vendors and industry leaders to continuously enhance fraud defenses. **Required Qualifications:** + **8+ years** of experience in **identity fraud prevention, IAM/CIAM, security engineering, or fraud technology development** . + Strong expertise in **Account Origination (AO) and Account Takeover (ATO) fraud prevention strategies** . + Hands-on experience with **fraud prevention platforms** , such as **ThreatMetrix or similar** . + Deep knowledge of **CIAM solutions** like **ForgeRock, Ping Identity, Microsoft Entra, or similar** . + Strong understanding of **risk-based authentication, step-up authentication, and identity proofing** technologies. + Proficiency in **anti-fraud techniques** , including **behavioral biometrics, device fingerprinting, bot mitigation, and anomaly detection** . + Experience implementing **real-time fraud detection and risk scoring models** using **machine learning** and **behavioral analytics** . + Hands-on experience with **APIs, microservices, and cloud-based architectures (AWS, GCP, or Azure)** . + Strong programming/scripting skills in **Python, Java, or similar languages** for building fraud-related automation. + Familiarity with **industry standards and frameworks** , such as **NIST 800-63, PSD2, FIDO, and OpenID Connect** . + Ability to **troubleshoot complex fraud patterns** and lead engineering teams in designing effective countermeasures. + Strong **problem-solving, analytical, and communication skills** with a passion for fighting fraud. **Preferred Qualifications:** + Experience with **fraud signal aggregation and orchestration** using tools like **SAS, Feedzai, or custom ML models** . + Knowledge of **synthetic identity fraud detection** techniques. + Experience designing and implementing **zero-trust identity architectures** . + Hands-on experience with **bot mitigation solutions** , such as PerimeterX, Cloudflare Bot Management, or Akamai Bot Manager. Protecting what matters most to our associates and consumers by securing our sensitive data and critical assests from current and emerging threats. At The Home Depot, Cybersecurity consists of Architecture, Governance, Identity & Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations, Service Optimization and Strategic Planning. **Key Responsibilities:** + 100% Deliver Execution, Plans & Aligns, Develop Others - Design, review and execute solutions to protect the enterprise; Lead, mentor and provide guidance; Facilitate vulnerability management programs across systems, networking and engineering teams; Develop, test, deply and operationalize security monitoring, assessment and response solutions **Direct Manager/Direct Reports:** + This position typically reports to Manager or Sr. Manager + This position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience:** + 8 **Competencies:** + Action Oriented + Collaborates + Drives Engagement + Communicates Effectively + Customer Focus + Drives Results + Manages Conflict We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $125,000.00 - $160,000.00
    $125k-160k yearly 30d ago
  • Sr. Analyst - Technology Acceleration, Virtual Support, House Account

    Home Depot 4.6company rating

    Atlanta, GA Jobs

    Senior Operations Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication. Key Responsibilities: * Lead Project Teams of Analysts and other associates * Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization * Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors * Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge. * Deliver presentations to teams and executive leaders and sponsors. Direct Manager/Direct Reports: * Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers) * No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action). Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * A Master's Degree is preferred. * (5 years of work experience is preferred) Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: * No additional education Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Experience leading high performing teams * Consulting management and/or project management. * Strong quantitative skills such as statistics and data analysis * Problem solving * Strong Operations, Retail and/or field knowledge
    $86k-109k yearly est. 26d ago
  • Virtual Apron - Manager Operations Process (FLEX)

    Home Depot 4.6company rating

    Atlanta, GA Jobs

    The Manager of Operations Process is responsible for managing projects focused on supporting business growth and process improvement within the Virtual Apron business. This role is expected to collaborate cross functionally with stakeholders across the organization to align on strategies to bring value to the Home Depot. Key responsibilities include creating and maintaining project work plans, researching and analyzing potential opportunities for growth, developing strategies to address and capture specific opportunities, testing and refining recommendations, evaluating results, and making recommendations for implementation. These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency to suggest solutions and provide recommendations **Key Responsibilities:** + 20% Develop and Implementation - Develop and implement changes that improve overall services operations processes that are likely to add value to the organization's bottom line. Manage/drive core services operations projects and/or process improvements. + 15% Manage day-to-day process - Manage day to day processes related to their areas of responsibility. Create and maintain project work plans. + 10% Analyze Components - Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field. + 10% Analyze Industry - Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise. + 10% Communicate Effectively - Communicate effectively and build strong, effective partnerships with the field/service providers and throughout The Home Depot. + 10% Maintain Knowledge Base - Maintain knowledge base regarding specific operations and processes within store operations. + 10% Manage Issues & Roadblocks - Manage issues and roadblocks that arise related to their area of responsibility. + 10% Training - Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes. + 5% Anticipate Field and Service Provider Needs - Respond proactively to unanticipated field and service provider needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement. **Direct Manager/Direct Reports:** + This Position typically reports to Senior Manager Ops Process. + This role has 0 direct reports. **Travel Requirements:** + Typically requires overnight travel 5% to 20% of the time. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be 18 years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Background in project management, process design, or consulting within a corporate environment preferred + Ability to make data driven decisions using analytical tools + Demonstrated ability in change management and ability to collaborate and work effectively across cross-functional teams + Experience in customer experience enhancements through operational improvements + Minimum of 3 years in a process or project management related field + Excellent written and verbal communication skills + Certified Project Management Professional (PMP) **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 5 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + No previous leadership experience **Preferred Leadership Experience:** + 1+ year of previous leadership experience **Certifications:** + Certified Project Management Professional (PMP) **Competencies:** + Action Oriented + Manages Ambiguity + Communicates Effectively + Strategic Mindset + Strong business, functional and/or store knowledge for their area of responsibility + Strong operations, retail and/or field experience required + Ability to partner/communicate well with the field/stores + High sense of urgency in responding to field needs + Strong big picture; strategic thinking skills + Strong quantitative skills such as statistics and data analysis We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply End Date: 04/09/2025 - $0.00 - $0.00
    $53k-85k yearly est. 3d ago
  • Cybersecurity Identity Fraud Staff Analyst (Remote)

    Home Depot 4.6company rating

    Atlanta, GA Jobs

    We are seeking an **Identity Fraud Staff Analyst** to join our **Identity Fraud Prevention Team** . This role is responsible for detecting, analyzing, and mitigating **digital identity fraud** , with a focus on **omni-channel fraud prevention** , **account takeover (ATO)** , and **account origination (AO) fraud** . As the senior resource on the team, you will leverage your deep fraud expertise to drive strategic fraud prevention initiatives, enhance detection models, and collaborate across teams to protect our customers and business from evolving fraud threats. **Key Responsibilities:** **Fraud Prevention & Analysis** + Serve as the **senior fraud expert** within the Identity Fraud Prevention Team, leading investigations and analytics related to **ATO, AO fraud, and synthetic identity threats** . + Analyze **digital identity signals** across multiple channels (web, mobile, call center, in-store) to identify emerging fraud trends and vulnerabilities. + Develop, tune, and optimize fraud detection **rules, signals, and scoring models** to reduce false positives and enhance fraud prevention effectiveness. + Partner with **data science, fraud strategy, and engineering teams** to refine machine learning models and identity proofing techniques. **Risk Mitigation & Strategy** + Assist in the design and implementation of **risk-based authentication and identity verification** strategies to prevent unauthorized access and fraudulent account creation. + Collaborate with **fraud operations, cybersecurity, and compliance teams** to ensure a **holistic fraud risk approach** across the organization. + Monitor **fraud KPIs** , analyze fraud loss trends, and recommend **policy or process enhancements** to drive continuous improvement. + Act as a **subject matter expert** on fraud-related escalations, complex cases, and regulatory compliance matters. **Cross-Functional Collaboration & Leadership** + Work closely with **engineering, product, and customer experience teams** to integrate **fraud prevention tools and strategies** into customer authentication and onboarding flows. + Educate internal teams on **identity fraud risks, tactics, and best practices** to enhance fraud awareness across the organization. + Represent the fraud team in strategic initiatives, fraud working groups, and industry forums. + Mentor junior analysts and provide guidance on **fraud detection methodologies, data analysis techniques, and risk mitigation strategies** . **Qualifications & Experience** **Required:** + **5+ years of experience in fraud prevention, risk management, or identity verification, with a focus on ATO and AO fraud.** + Strong analytical and investigative skills, with hands-on experience using **fraud detection platforms (e.g., ThreatMetrix, Pindrop, Sift, Forter, Socure, or similar)** . + Deep knowledge of **fraud attack vectors, identity proofing, multi-factor authentication (MFA), behavioral analytics, and risk scoring models** . + Experience working with **digital fraud detection tools, device fingerprinting, biometric authentication, and behavioral analytics** . + Strong SQL and/or Python skills for **fraud trend analysis, data mining, and reporting** . + Ability to collaborate across **fraud, cybersecurity, risk, and product teams** to enhance fraud controls. + Excellent communication skills, with the ability to translate fraud insights into actionable business recommendations. **Preferred:** + Experience working in **retail, fintech, e-commerce, or financial services fraud prevention** . + Familiarity with **AI-driven fraud detection models, bot mitigation techniques, and automation tools** . + Knowledge of **regulatory requirements (KYC, AML, FFIEC, PSD2, etc.) related to identity fraud** . + Previous experience leading fraud investigations or policy enhancements at an enterprise level. Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The Home Depot Cybersecurity consists of Architecture, Governance, Identity & Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations and Strategic Planning. Staff Analysts perform data gathering, analysis, synthesis and develop solutions to support THD Cybersecurity practices. Staff Analyst mentors and guides Jr Analysts. Lead multiple projects, possess excellent communication skills, work well with a team, interact with multiple levels and functions across the organization **Key Responsibilities:** + 100% Deliver Execution, Plans & Aligns, Develop Others - Oversee multiple projects simultaneously; Strategic partner to align solutions to customers expectations Communicate to various levels of business partners; Collaborate with stakeholders, business partners, colleagues, developers and others to deliver high quality solutions; Partner cross-functionally to define assess, communicate, implement, train and change management of projects; Lead, mentor and provide guidance to team members and partners; Serve as SME and perform research/analysis within assigned projects **Direct Manager/Direct Reports:** + This position typically reports to Manager or Sr. Manager + This position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + 2+ years of previous leadership experience **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience:** + 8 **Competencies:** + Action Oriented + Collaborates + Drives Engagement + Communicates Effectively + Customer Focus + Drives Results + Manages Conflict We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $100,000.00 - $160,000.00
    $100k-160k yearly 2d ago
  • Outside Sales Account Manager (Multi-Family) Winston Salem, NC

    HD Supply 4.6company rating

    Greensboro, NC Jobs

    Job Specific Responsibilities and Preferred Qualifications Outside Sales Account Manager for Multi-Family Housing Accounts As an Outside Sales Account Manager you will be responsible for selling MRO (maintenance, repair and operations) supplies along with other products to an established portfolio of multi-family housing customers to maintain and drive sales. This position offers a competitive base salary plus sales incentive bonus; laptop/tablet, cell phone and monthly expenses are included. The territory will be Huntersville, Mooresville, Hickory, NC and some surrounding areas. Preferred Qualifications * Direct sales to Multi-family communities and facilities maintenance customers. * 3 or more years business to business (B2B) field sales experience. * Direct sales to HD Supply facility customers and industry product. * Large volume of product lines experience. * Organizational skills and knowledge of handheld technology. * Knowledge of facilities products such as hardware, electrical, lighting, and more. * Proficiency in MS Excel and Salesforce, or similar CRM. * Experience with consultative selling/solution selling preferred * Proven ability to meet or exceed sales goals in a remote position. * Bilingual (English/Spanish) Job Summary Responsible for profitably growing sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets. Responsible for prospecting new accounts, retaining existing accounts, and increasing opportunities with existing customers. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities, and Key Accountabilities * Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization. * Manages sales volume with an existing group of customers, prospects successfully to expand the customer base. * Develops and implements plans to expand business presence in the assigned area. Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships. * Attends the monthly business meetings for all company sponsored associations. Participates in all local trade shows, and, if required, similar regional / national activities. * Nature and Scope * Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. * Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. * May provide general guidance/direction to or train junior level support or professional personnel. * Work Environment * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. * Typically requires overnight travel less than 10% of the time. * Education and Experience * Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $51k-72k yearly est. 39d ago
  • IT Project Manager- Financials (Remote)

    Home Depot 4.6company rating

    Austin, TX Jobs

    This project manager will be responsible for tracking resources and financials totaling $60M and comprising of roughly 500 resources spread across many projects. Successful candidates will need to be energetic, driven, and highly motivated. High attention to detail will be essential to ensuring accuracy in financial tracking and reporting. Strong interpersonal skills will also be key to working effectively with matrixed departments and varying levels of management. Experience with data analysis tools (e.g., SQL, Power Query, Smartsheets, Sharepoint lists) will be a big plus for financial forecasting and reporting. When performing financial/budgeting activities they will monitor and adjust to given budgets, track labor, capital spend, and support variance root cause analysis. **Key Responsibilities:** + 85% Delivery & Execution - Establishes and executes effective communication with Project Stakeholders; Partners with stakeholders to lead the project planning effort, including the formulation of the project scope, definition of the project deliverables and the required delivery dates, creation of a logical work breakdown structure, and definition of major project milestones; Understands organizational/initiative goals and success criteria to apply to project work; Experience in Agile, Waterfall or other project delivery methodologies. Ability and understanding of project plans and development, risk identification & mitigation. Applies lessons learned to inform future initiatives; Creates, monitors, tracks, and adjusts project plans based on critical milestones for a project of group of initiatives; Assists in development, then executes change management process and activities within Technology organization; Works with stakeholders to determine and align dependencies, then proactively risk and issues via identification and mitigation plans; + 15% Resource & Financial Management - Participates in vendor selection and onboarding processes in accordance with Home Depot policy; Can be involved with the purchase order and invoicing process for 3rd party vendors; Executes fiscal management and reporting for operational, product/business, technology, and vendor stakeholders; includes gross labor, capital spend, and non-labor forecasting for tracking, reporting, and variance analysis **Direct Manager/Direct Reports:** + This Position typically reports to Manager of Delivery Management + This Position has 0 Direct Reports **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Ability to lead and execute fiscal management for $50M IT budget (i.e., gross labor, capital, and expense) + Energetic, driven, highly motivated individual + Proven organizational and time management skills essential + Strong interpersonal skills to work with various departments and levels of management. + High attention to detail to ensure accuracy in financial tracking and reporting. + Detail oriented with advanced Excel skills and experience. + Excellent verbal and written communication skills for reporting to stakeholders and VPs. + Soft skills are key (professionally friendly as needed, but able to work with strong personalities, and can be appropriately assertive when needed to drive work) **Nice to haves:** + Experience with data analysis tools (e.g., SQL, Power Query, Sharepoint lists, Smartsheets) for financial forecasting and reporting. + Coding and/or automation skills a plus + Prior management of IT contracts (both labor and maintenance) a plus **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 2 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Manages Ambiguity + Collaborates + Optimizes Work Processes + Plans and Aligns + Communicates Effectively + Drives Results + Financial Acumen We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply End Date: 04/25/2025 - $60,000.00 - $180,000.00
    $60k-180k yearly 16d ago
  • Business Development Associate - Remote - TX & GA

    HD Supply 4.6company rating

    Atlanta, GA Jobs

    Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above unless stated otherwise on this job posting. **Preferred Qualifications** + 2 - 3+ years of sales, B2B, account management experience is a plus!! + Proficiency in MS Excel and Salesforce, or similar CRM. + Knowledge of facilities products such as hardware, electrical, lighting, is a plus! + Organizational skills & Professional phone etiquette. + Comfortable in a Inbound / Outbound Phone Call environment + Independent and Accountable Self Starter. + Experience with consultative selling/solution selling preferred + Proven ability to meet or exceed sales goals in a remote / hybrid position **Job Summary** Generates new business opportunities by qualifying leads and prospecting through existing business accounts to engage with potential buyers. **Major Tasks, Responsibilities, and Key Accountabilities** + Prospects, builds, and manages a sales pipeline through high volume, outbound calling. + Documents and maintains all activity within the customer relationship management system to track activity, measure results, and ensure data integrity. + Works with leadership and sales operations to identify gaps in processes, trends, and potential improvements. + Generates profitable growth thru quota attainment. + Facilitates a smooth handoff to the inside or outside sales team once accounts have met the assigned sales quota. + Research leads and existing business accounts to provide insightful dialogue that promotes supplies and services suited to create value in a relationship with the prospective client. **Nature and Scope** + Refers complex, unusual problems to supervisor. + Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. + None. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. + Typically requires overnight travel less than 10% of the time. **Education and Experience** + HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. **_For CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT, WA Job Seekers:_** **Pay Range** $16.54-$19.95 Hourly HDS provides the following benefits to all permanent full-time associates: + Medical (with Prescription drug coverage), dental, and vision plans + Health care and Dependent Care FSA (as applicable) + 401(K) with company match + Paid Holiday, Vacation, Personal Time, and Wellness Day + Paid Sick Time + Life and Accidental Death & Dismemberment Insurance + Short and Long-term Disability Insurance + Critical Illness Insurance + Accident Insurance + Whole Life insurance + Commuter Benefits + Tuition Reimbursement + Employee Assistance Program + Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $16.5-20 hourly 19d ago
  • Software Engineer (Remote)

    Home Depot 4.6company rating

    Georgia Jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Key Responsibilities: • Collaborate and pair with other product team members to create secure, reliable, scalable software solutions. • Document, review and ensure that all quality and change control standards are met. • Work with Product Team to ensure user stories that are developer-ready, easy to understand, and testable. • Write custom code or scripts to automate infrastructure, monitoring services, and test cases. • Write custom code or scripts to do destructive testing to ensure adequate resiliency in production. • Program configuration/modification and setup activities on large projects using HD approved methodology. • Configure commercial off the shelf solutions to align with evolving business needs. • Create meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively. • Actively seek ways to grow and be challenged using both formal and informal development channels. • Learns through successful and failed experiment when tackling new problems. • Collaborate with other team members in agile processes. • Assist in creating new and better ways for the team to be successful. • Relate openly and comfortably with diverse groups of people. • Build partnerships and work collaboratively with others to meet shared objectives. • Telecommuting available. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Master's degree in Computer Information Systems, Information Technology, Engineering, or a related field; and 2 years of experience in the job offered or in a related occupation. Requires 2 years of experience involving each of the following: 1. Python; 2. Shell Scripting; 3. Unix/Linux/Windows; 4. Cloud Technologies; 5. Websphere application server; 6. Apache Tomat; 7. AWS; 8. RedHat openshift cloud platform; 9. Cybersecruity measures; 10. Ansible tower; 11. DevOps; 12. Jenkins; 13. CI/CD; 14. Github; 15. Maven; 16. Git; 17. Docker; 18. Bitbucket; 19. Groovy scripting. For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $125,000 - $180,000
    $125k-180k yearly 15d ago
  • Staff Software Engineer, Power Platform (Remote)

    Home Depot 4.6company rating

    Georgia Jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. The Staff Software Engineer is responsible for leading a team of engineers building and designing a product that our customers and associates love. As a Staff Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Staff Software Engineers will assist in product and tool selection, configuration, security, resilience, performance tuning and production monitoring. Staff Software Engineers contribute to foundational code elements that can be reused as well as architectural diagrams and other product-related documentation. As a Staff Software Engineer, you will be a core player on the product team and are expected to build and grow the skillsets of the more junior Engineers. Key Responsibilities: 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes a broad view when approaching issues; using a global lens; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances 10% Learns and Grows - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems 20% Plans and Aligns - Creates new and better ways for the organization to be successful; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Works the Product Team to ensure user stories are developer ready, easy to understand and testable; Collaborates with other team members in agile processes; Relates openly and comfortably with diverse groups of people; Adapts approach and demeanor in real time to match the shifting demands of different situations 20% Supports and Enables - Fields questions from product and engineering teams; Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions; Notes gaps on the team and provides suggestions for changes to make the team more productive Direct Manager/Direct Reports: This position typically reports to Software Engineer Manager or Sr. Manager This position typically has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 3-5 years of relevant work experience Extensive experience with Microsoft development technologies such as Power Platform, Power Automate, and other Low Code Platforms, and other programming language, database technology, cloud computing techniques, CI/CD tools, modern software design patterns Experience in effective data modeling with both Relational and NoSQL databases Experience with security frameworks for user and service authorization and authentication Experience with creating and executing unit, functional, destructive, and performance tests Experience with modern debugging and root cause analysis techniques Experience with version control system Experience in designing systems for High Availability, Disaster Recovery, Performance, Efficiency, and Security Exposure to developing technical roadmaps including work estimation, refactoring, and modernizing legacy systems Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Global Perspective Manages Ambiguity Nimble Learning Self-Development Collaborates Cultivates Innovation Situational Adaptability Communicates Effectively Drives Results Interpersonal Savvy For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $130,000 - $150,000
    $130k-150k yearly 5d ago
  • Virtual Apron Design Specialist Closets

    Home Depot 4.6company rating

    Georgia Jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. The Virtual Design Specialist is part of the Services Operations Selling Center Contact team. This role engages and supports both online customers and can interact virtually with our in-store customers. The Virtual Design Specialist is responsible for providing tailored suggestions and solutions through consultative selling and virtual design presentations that inspire our customers. Additionally, this role is responsible for creating, maintaining, and improving customer relationships while interacting with associates and customers on a daily basis during sales, product, and installation inquiry transactions. The Virtual Design Specialist is also responsible for qualifying new customers, inquiring and understanding about the customer needs, creating designs and quotes for new projects, obtaining payment, effectively working with our PRO teams to handle PRO customers, and ensuring a consistent differentiated customer experience that shares the value of The Home Depot Key Responsibilities: 30% - Customer Service - Answer store associate product knowledge calls, leveraging product knowledge and training materials to coach and grow associates 10% - Other - Perform other duties as required by management 30% - Sell - Make open quote customer calls, helping to manage a positive customer experience and deliver the right product for the right price 30% - Support - Answer store associate configurator calls. Direct Manager/Direct Reports: This Position typically reports to the Contact Center Supervisor This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Excellent written and verbal communication skills Previous customer service contact center experience or retail sales experience Consultative selling experience, ability to drive sales 5+ years Design and Retail, Specialty Retail, Outside Sales or Trade Experience Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Minimum Years of Work Experience: 5 Preferred Years of Work Experience: 5 Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: No previous leadership experience Certifications: None Competencies: Action Oriented Tech Savvy Communicates Effectively Customer Focus Organizational Savvy Prior customer service and sales experience selling Strong verbal and written communication Strong computer skills Passion for providing customers excellent service to meet their unique needs Ability to perform responsibilities of the role with minimal supervision For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $21 - $21
    $21-21 hourly 13d ago
  • Construction Sales Consultant (Installation Field Project Mgr) - NE Boston

    HD Supply 4.6company rating

    Remote

    **Preferred Qualifications** + Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling. + Previous construction management experience. + Proficiency in blueprint, schematics, CAD, and RFQ requirements. **Job Summary** Achieves annual sales and profitability targets via sales penetration in assigned territory, while managing all technical and quality assurance aspects of installation projects. Oversees labor of subcontractors, recruitment, training, and monitors customer satisfaction in a defined geographic location(s). This position requires operation of a Company Vehicle, or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. **Major Tasks, Responsibilities, and Key Accountabilities** + Drives growth via Installation Services spanning all sales verticals. + Develops and expands relationships with internal and external customers and contractors, servicing as the key point of contact for all Installation projects and installation proposals. + Monitors and ensures installer's workmanship and recruits, trains, and maintains contractors. + Accompanies installers on measurement of unit and reviews labor bid before submission to the customer. + Visually inspects materials and merchandise and facilitates all needed documentation. + Coordinates with the customers and property managers to identify problems and ensure customer satisfaction. + Supervises direct reports including performance management, training, coaching, and disciplinary actions. **Nature and Scope** + Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. + Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. + May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. + Typically requires overnight travel less than 10% of the time. **Education and Experience** + Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. **CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:** **Pay Range** $80,900.00-$120,900.00 Annual HDS provides the following benefits to all permanent full-time associates: + Medical (with Prescription drug coverage), dental, and vision plans + Health care and Dependent Care FSA (as applicable) + 401(K) with company match + Paid Holiday, Vacation, Personal Time, and Wellness Day + Paid Sick Time + Life and Accidental Death & Dismemberment Insurance + Short and Long-term Disability Insurance + Critical Illness Insurance + Accident Insurance + Whole Life insurance + Commuter Benefits + Tuition Reimbursement + Employee Assistance Program + Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $80.9k-120.9k yearly 59d ago

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