User Experience Writer
Writer Job 16 miles from Matthews
Title: UX Writer
Type: Contract (6 months, potential extension)
We're seeking a UX Writer (S1 Level) to support the creation of clear, user-friendly content for digital products in the financial services sector. This role focuses on crafting interface copy, collaborating with cross-functional teams, and learning to align content with user needs in an agile environment.
Key Responsibilities
• Write and edit concise interface content (labels, buttons, tooltips, error messages) under guidance.
• Collaborate with UX designers, product managers, and developers to implement content solutions.
• Learn and apply content strategy principles to ensure consistency across digital products.
• Participate in user research and feedback sessions to refine content based on insights.
• Adhere to brand voice and accessibility standards (e.g., WCAG).
Required Skills
• 2-3 years of UX writing experience (portfolio showing digital product work).
• Basic understanding of user-centered design principles and collaboration with UX teams.
• Ability to simplify technical or complex concepts into plain language.
• Familiarity with agile workflows (sprints, backlog refinement).
• Strong communication skills and openness to feedback.
Preferred Skills
• Exposure to financial services (investing, banking, fintech).
• Interest in accessibility (A11Y) standards.
• Experience with tools like Figma, Jira, or Contentful.
Technical Writer
Writer Job 16 miles from Matthews
Are you looking for a company who believes in world class employee culture and focuses on growing YOU professionally?
Welcome to Alpine Intel, a leader in the property insurance intelligence industry. We are currently seeking a Technical Writer to join our growing team in Charlotte, NC.
Do you relish taking complex information and explaining it in simplistic and straightforward terms? Are you excited by how systems function and get a thrill from researching to build your knowledge base? How cool would it be to utilize your technical and written skills to dissect damaged systems, figure out what is wrong, and explain your conclusion; all to help settle a claim for someone just like us?
Alpine Intel is responsible for coordinating damage assessments with local technicians and end-users and writing a report so adjusters, our customer, can settle their claims across the United States. The Processing Department writes our final reports which detail the cause of damage, repair vs replacement recommendation, and cost.
As a technical writer, you will work closely with our field technicians to review and analyze all of the information from the assessment, conduct additional research, and write comprehensive reports for the insurance carriers. Day to day, the processors take factual information and organize it into intelligible, logical, and formatted reports to send to our clients. The insurance carriers rely on the accuracy of our final reports to come to settlement for their specialty and complex claims quickly and fairly.
What Does Alpine Intel Offer You?
Remote Schedule
Competitive Compensation Package
Bonus Opportunity
Career Growth
A Diverse & Positive Work Environment
Professional Development
Employee Referral Bonus
Medical, Vision, and Dental Insurance Coverage
401K with Match
HSA and HRA (Employer contributions)
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short-Term and Long-Term Disability
Tuition Reimbursement
Paid Time Off and Holidays
Minimum Requirements:
You are ambitious and looking to grow yourself as a professional while growing alongside our company.
It is required that you have a bachelor's degree in English, Communications, Business, or a related field.
You are motivated by metrics and thrive in a competitive team environment.
You have distinguished written communication and grammar skills.
You have practice in maintaining a positive attitude in customer service roles.
You pay close attention to detail.
You set a standard for yourself in being punctual for your scheduled shift.
You are coachable and open to feedback.
You are ready to be a sponge to information, learn, and execute.
You are not afraid to handle frustrated callers with grace.
You adapt quickly and smoothly to process changes and platform updates.
Your pride yourself on your reliability, follow through, and teamwork.
You are accomplished in Microsoft Word and Excel.
You are able to pass a federal and criminal background check.
You are authorized to work in the United States and do not require work authorization sponsorship by Alpine Intel for this position now or in the future.
Key Responsibilities Include:
Interface with field technicians to review and interpret assessment findings.
Utilize automated estimating systems to prepare “repair vs replacement” appraisals for property damage.
Compose final reports based on the assessments and industry best practices.
Answer clients' questions in detail regarding the reports.
Be detailed in all notations to properly communicate to the team.
Build and maintain relationships with the assessing technicians.
Produce a three-day turn-around-time per claim to ensure absolute customer satisfaction.
Answer inbound calls and be attentive in addressing each individual claim.
Handle or field end-user customer service escalations, as required.
Provide timely internal progress reports to the Alpine Intel Management Team.
Perform other duties as assigned.
Physical Requirements:
Ability to work in a remote environment and uses a computer, telephone and other office equipment as needed to perform duties.
Regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 25 pounds.
To learn more about us visit ************************
Alpine Intel
is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are an E-Verify participating employer.
Technical Writer
Writer Job 16 miles from Matthews
Infosys is seeking a Technical Writer for Banking practice group. As a Technical Writer, you will help create and build out a modern documentation and user assistance infrastructure. You will be a core part of the product management team working closely with engineering, product marketing, and customer enablement to create resources that don't just document what the product does but accelerates a user from novice to power user. Customer performance is critical to RBC US Cash Management and the tools you will build will create a powerful impact on adoption.
Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 3+ years of experience in Information Technology, banking and financial services domain as a Technical Writer
• Strong written and verbal communications and experience working with content in multiple mediums.
• Experience working cross-departmentally to communicate the nuts and bolts of a product.
• Strong experience owning an end-to-end documentation creation process.
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Intercom, Mixpanel.
The Entry Level Marketing & Communications
Writer Job 16 miles from Matthews
New Age Marketing Inc, is an expanding firm that specializes in direct marketing and inside sales for some of the most exciting and well-known companies in the world today. We pair with several of the top retailers in the country to promote the Nation's leading telecommunications providers. Creating personal relationships is the foundation of our firm. We uphold long-standing relations with our clientele not because we are the biggest, but because we strive to be the best.
Job Description
The Entry Level Marketing & Communications
team sets the marketing strategy and master calendar for
New Age Marketing Inc
, ensuring communications across all channels are consistent with the company's brand positioning. As part of this team, the
Marketing & Communications Assistant
will support the Manager, or Assistant Manager, of Marketing & Promotions in developing and implementing innovative marketing strategies, while providing direction for all print and digital communications for your area of responsibility.
● Collaborate cross-functionally across The Marketing Centers of Excellence teams (including Advertising, Direct Marketing, Creative, Visual, Events, Email, Social Media, more to develop compelling and consistent marketing campaigns
● Act as a key marketing resource for merchants partners to secure the best Marketing offers and product that are aligned with the central theme of each Campaign
● Create and/or support in the creation of campaign briefs that will be used to develop strategic marketing campaigns focused on customer acquisition and retention
● Support larger marketing campaigns that may include: store openings, focus weeks, theme weeks, major vendor initiatives and partnerships
● Partner with sample coordinator to ensure sample deadlines are met
Qualifications
Qualifications
● 2 year or Bachelor's Degree preferred, but will accept H.S Diploma or G.E.D .
● Proficient in Microsoft Excel
● Strong business acumen with the ability to quickly assess a new environment and develop solutions that support the business strategy, critical objectives, and cultural norms
● Creative with a strategic mindset along with the ability to turn concepts into action
● Strong relationship building and influence skills
● A change agent who is flexible, resilient, and able to thrive in a dynamic, rapid paced environment
● Willingness to take smart risks and innovate to win
● Highly organized and able to manage time effectively
● Exceptional verbal and written communication skills
Additional Information
This position is well suited to a creative and analytical thinker and problem solver with the organizational ability to manage multiple projects concurrently.
**What you must know before you apply:**
This position does not require prior experience as full training is provided, but as we invest in someone, we expect equal investment into the projects assigned. The ideal candidate must have high level of written and verbal skills. This position will require the ability to pro-actively manage team members to complete projects. Must have the flexibility to travel to assist with special company events when necessary.
Apply if you have the following experience: entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service
Digital Content Creator (Business to Business)
Writer Job 16 miles from Matthews
Description InVueDigital Content Creator (B2B) Charlotte, NC Job DescriptionInVue is seeking a Digital Content Creator to develop engaging, high-impact (business to business) content that drives brand awareness, customer engagement, and sales. This role is perfect for a hands-on creative who thrives in a fast-paced environment and can bring ideas to life through video, photography, and graphic design. You will play a key role in shaping how InVue's products are showcased to global audiences, creating short-form videos, product photography, and eye-catching graphics for social media, email, web, and sales enablement materials. If you love crafting compelling visual stories, keeping up with digital trends, and working across teams to bring content to life-this is the role for you.What You'll Do
Content Production & Strategy
Concept, shoot, and edit short-form videos (Instagram Reels, LinkedIn, YouTube Shorts, etc.) that engage and educate customers.
Capture high-quality product photography for marketing, website, and sales materials.
Design on-brand graphics and animations for social media, presentations, and campaigns.
Develop creative content ideas that align with marketing goals and trends.
Maintain a multi-channel content calendar for video, photography, and social content.
Social Media & Engagement
Create fun, high-energy content that resonates with InVue's audience and drives engagement.
Stay ahead of digital and social trends, incorporating viral content styles and best practices.
Work with marketing teammates to optimize content for different platforms and audiences.
Collaboration & Execution
Work closely with the marketing, sales, and product teams to translate product messaging into engaging visuals.
Ensure brand consistency across all visual content.
What to Expect
You'll be both the creative thinker and the hands-on doer-coming up with ideas, shooting, and editing content.
You'll work in a lean, fast-paced marketing team that values creativity, innovation, and results.
You'll be part of a global brand with a presence in retail, security technology, and software, making an impact across multiple industries.
Occasional travel may be required for content shoots or events.
What We're Looking For
1-3 years of experience in B2B content creation, photography, videography, or multimedia marketing.
Strong video production skills, including shooting, editing (Premiere Pro, Final Cut, CapCut), and motion graphics (After Effects is a plus).
Experience with Adobe Creative Suite for photography and graphics editing.
Ability to manage multiple projects, meet deadlines, and collaborate across teams.
Comfortable presenting creative ideas and being on-camera when needed.
Bonus Skills (Not Required but Nice to Have)
Experience with B2B marketing in retail, security, and/or SaaS industries.
Experience with animation or interactive content.
InVue Security Products, Inc is an Equal Opportunity employer. Federal law prohibits employers from discriminating against any applicant for employment because of applicant's race, sex, color, religion, national origin, age, or disability. InVue Security Products, Inc. is fully committed to complying with Federal law and will not discriminate against any applicant for employment.
Digital Content Creator
Writer Job 41 miles from Matthews
Team Penske's Social Media & Digital Content department oversees the team's social media strategy and all related content development (photo, video and graphic design) for social, as well as team and partner requests, across all series in which Team Penske participates.
Those on the team are provided a unique opportunity to be a creative storyteller for a top-tier professional sports team.
Sr. GIS Training Content Creator
Writer Job 16 miles from Matthews
Apply your GIS experience, talent for writing, and strong communication skills in a project team environment. Join the innovative team that is responsible for designing, authoring, and updating educational materials for teaching GIS concepts, skills, and workflows.
Esri has a Relocation Assistance Program and can provide support with relocating to the Charlotte, NC area for this position.
Responsibilities
Work with the latest Esri software to develop and maintain instructor-led and web-based training materials
Stay up to date with Esri's latest technology and expand your knowledge of the GIS industry
Design courses that apply instructional design and effective learning principles to engage students, encourage participation, and meet the requirements of the adult learner
Build virtual machines (VMs) to support course development and delivery
Find, verify, and prepare course data for student exercises
Collaborate with team members in departmental and interdepartmental projects
Requirements
5+ years of GIS application experience
2+ years of experience working with ArcGIS Pro
2+ years of experience in course development or curriculum design
Exceptional written and verbal communication, time management, presentation, and interpersonal skills
Superior initiative and the ability to work independently as well as in a team environment
Ability to explain complex concepts and tasks in understandable terms
Ability to create graphics for educational purposes using basic software applications (SnagIt, PowerPoint)
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
Bachelor's in geography, geoscience, biological science, computer science, education, or related field
Recommended Qualifications
Exposure or experience working with, deploying, configuring, and managing ArcGIS Enterprise and related web applications
Knowledge of and experience applying the instructional design process and the ADDIE model of instructional design
Experience with classroom and virtual classroom facilitation techniques
Proficiency with Microsoft Office products (Windows, Word, PowerPoint)
Master's in geography, geoscience, biological science, computer science, education or related field
Note: Applicants are encouraged to submit an electronic portfolio of writing samples.
#LI-SS2
#LI-Hybrid
Full Time Seafood Order Writer (Buyer / Inventory Replenishment)
Writer Job 16 miles from Matthews
Orders, replenishes and merchandises seafood products and participates in WFM programs for purchasing and promotions. Monitors inventory control and replenishes product based upon WFM ordering standards. Assists in organizing and developing promotional displays and maintaining OTS standard. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Responsibilities
* Replenishes products through proper buying procedures.
* Orders seafood products and maintains appropriate back stock levels.
* Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
* Controls spoilage/shrink; achieves turn goals; participates in inventory.
* Completes spoilage, sampling, temperature, and sweep worksheets as required.
* Ensures orders for product are timely and accurate to monitor inventory turns.
* Oversees customer special order procedure.
* Analyzes and controls product transfers, waste, and spoilage.
* Supports leadership in conducting inventories.
* Maintains financial profitability by meeting and exceeding purchasing and sales targets.
* Separates, scans, and disposes of spoilage/shrink.
* Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
* Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
* Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
* Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
* Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
* Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
* Immediately reports safety hazards and violations.
* Performs other duties as assigned by store, regional, or national leadership.
* Performs other duties as assigned by store, regional, or national leadership.
Knowledge, Skills, & Abilities
* Comprehensive knowledge of seafood products.
* Working knowledge and application of all seafood merchandising expectations.
* Ability to educate team on product knowledge and convey enthusiasm.
* Strong basic math skills.
* Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
* Strong to excellent communication skills and willingness to work as part of a team.
* Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
* Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
* Ability to follow directions and procedures; effective time management and organization skills.
* Passion for natural foods and the mission of Whole Foods Market.
* Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
* Understanding of and compliance with WFM quality goals.
Desired Work Experiences
* 12+ months retail experience.
Physical Requirements / Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in a wet and cold environment.
* Ability to handle knives and other cutting equipment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Digital Content Creator
Writer Job 41 miles from Matthews
Team Penske's Social Media & Digital Content department oversees the team's social media strategy and all related content development (photo, video and graphic design) for social, as well as team and partner requests, across all series in which Team Penske participates. Those on the team are provided a unique opportunity to be a creative storyteller for a top-tier professional sports team.
Team Penske's social profiles have a combined ecosphere of more than five million followers and growing. In addition to keeping external audiences apprised of all things Team Penske, the Social Media & Digital Content team also serves as a key resource for Team Penske's Marketing department, which helps foster relationships with the team's 45+ corporate partners. This also extends to working through relevant social strategy and storytelling needs with the team's drivers, collaborating closely with the team's public relations representatives.
The Digital Content Creator & Social Strategist will help guide the strategy and growth for Team Penske's social properties, in addition to developing relevant content to support those needs and goals. This includes in-house content ideation and production through graphics, photography and video, as well as tactful social execution mindful of needs across the team, its partners and key stakeholders. The ideal candidate will have 3+ years of experience related to social media strategy and marketing, as well as a foundation and passion for content creation. The role will require travel.
Responsibilities:
* Create, ideate and produce original photo and video content for Team Penske's social channels, as well as driver and partner ecosystem.
* Assist in the maintenance and execution of Team Penske's social media channels alongside the team's Social Media Coordinator.
* Understand social media guidelines and best practices to develop content within the guidelines of the designated platforms, as well as utilize current trends to guide production.
* Serve as a liaison with public relations representatives, team partners and account managers, as well as leadership across the team's various competition departments, to understand content needs and relevant KPIs to produce content that can be utilized for various campaigns.
* Participate actively in internal meetings, as well as partner meetings, to come up with new and engaging ways to showcase our team, drivers and partners.
* Work closely and collaboratively with other team members -- within the Social & Content department and Marketing team as whole -- on ideation, content production and deadline expectations.
* Support development and management of team's editorial calendar which includes applicable dates and milestones to drive content ideation and production.
* Actively researches emerging video and graphic trends and technology to find opportunities for implementation and position Team Penske as a content leader.
* Contribute to the production of recurring and milestone graphics for Team Penske social media channels with intention to inform, educate and engage the audience.
* Act as a liaison with sanctioning bodies and broadcast partners to understand guidelines for shooting at events, as well procuring licensed/archived video for team use and relevant projects.
* Possess the ability to plan and prepare content production needs for upcoming projects including location/venue scouting and equipment (cameras, lighting, audio, grip, etc.) management.
* Lead planning process for yearly content capture and team-owned production days with support from the overall communications team. This includes working closely with third-part production companies to coordinate future projects.
* Maintain a knowledge and understanding of Team Penske social performance metrics and relevant reporting to take a strategic approach to content development and support social performance metric collection and reporting.
* Understand privacy restrictions when shooting at a place of business (i.e. race shop).
* Travel, as needed, to capture content both at track and relevant events and appearances that spotlight key moments for the team, partner and drivers.
* Adapt to changing circumstances and schedules to be a team player, sometimes performing duties as assigned.
* Adherence to all company policies and procedures.
Requirements:
* Bachelor's degree or equivalent work experience within the field.
* Minimum 3+ years of relevant experience, specifically within content production and/or social media/digital strategy roles. Sports experience preferred.
* Firm understanding of social platforms and a strategic approach to social planning and execution.
* Advanced level experience and proficiency using the Adobe Creative Suite (including Photoshop, Illustrator, After Effects, Premiere, etc.).
* Ability to produce, edit and direct a project independently from start to finish.
* Experience in professional equipment to produce photo, video and graphics.
* Previous experience working with production companies.
* Excellent interpersonal, verbal, and written communication skills; and the ability to communicate across all levels within an organization.
* Exceptional level of organization and attention to detail.
* Ability to work well with others in a cross-functional team environment.
* Self-starter and highly motivated to succeed.
* Maintain the company's professional image and message at all times.
* Ability to work weekends and travel as required; mostly race weekends (both NASCAR and INDYCAR, in addition to IMSA) with some weekday travel required.
Content Writer
Writer Job 16 miles from Matthews
CONTENT WRITER
Salary: 75,000 - 90,000
Other Forms of Compensation: Benefits
With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.
CCL Hospitality Group is a nationwide leader in culinary and support services with four distinct, brands - Morrison Living, Unidine, Coreworks and The Hub. We provide modern world-class hospitality infrastructure, talent, and innovation. We are shaping the industry's future leaders with a culture of service focused on elevated hospitality offerings for community living across the country.
Join us and discover how we drive mutual success that leaves lasting impressions.
Summary
We're looking for a talented Content Writer to join our B2B marketing team, someone who excels at crafting compelling stories and thrives in a fast-paced, creative environment. In this role, you'll collaborate across multiple teams (including sales, client excellence, consumer experience teams, and operations) to create, edit, and enhance content for diverse audiences, ensuring a consistent voice that reflects both our brands and our clients' needs. You'll create a wide range of content, from case studies and video scripts to social media posts, white papers, and vision books, mastering storytelling across various formats and channels with a strong focus on accuracy, engagement, and attention to detail.
Key Responsibilities
Content Creation: Develop compelling content across multiple brands, adapting voice, tone, and style to fit each brand's unique identity while engaging different audiences and meeting specific goals. This includes generating and shaping story ideas, sourcing information, conducting interviews, and crafting both long- and short-form content (articles, scripts, proposals, brochures, case study, etc.) for various channels such as websites, social media, emails, blog, etc. Ensure that all messaging is consistent, engaging, and tailored to the audience and medium, for both internal and external platforms.
Editing: Review and edit copy for clarity, consistency, and adherence to AP style guidelines.
Research & Storytelling: Conduct research and interviews to write detailed case studies and compelling stories that reflect the distinct voices of our brands and clients.
Content Strategy: Assist in developing editorial calendars and enhancing existing content.
Collaboration: Work closely with our internal teams to gather information, brainstorm ideas, and ensure content meets business objectives.
Other duties, as assigned.
Qualifications
Bachelor's degree in communications, journalism, marketing or related field.
3+ years of experience as a content writer, copywriter (proposal environment experience is a plus) or similar role.
Versatile Writer: Able to adapt tone and style for different audiences and brands, with a passion for storytelling and attention to technical details.
Strong research skills. From following industry trends and tracking down blog stories to conducting market research and interviewing customers and subject-matter experts.
Organized Project Manager: Strong organizational skills with the ability to juggle multiple projects and strict deadlines in a fast-paced environment.
Strong Communicator: Excellent oral and written communication skills, with the ability to effectively engage and collaborate with all levels of the organization.
Collaborative & Independent: A team player who can work with different departments but is also a self-starter who can manage projects independently.
Tech-Savvy: Proficient in working across digital platforms such as social media, websites, and email, with the ability to adapt content to suit each channel. Familiarity with Adobe Creative Suite and Hubspot is a plus.
Apply to CCL today!
CCL is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at CCL are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
CCL maintains a drug-free workplace.
Req ID: 1351814
CCL Hospitality Group
JON DAVIS
[[req_classification]]
Writer/Editor | Cultural Resources Field Guides [FPAC012017]
Writer Job 16 miles from Matthews
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants, our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrials And Commercial | Manufacturing And Operations | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian Consulting at *****************
Job Description
ProSidian Seeks a Writer/Editor | Cultural Resources Field Guides [FPAC012017] Engagement Team | Sr Technical Writer Labor Category - STD Level Exempt[1099] Professional aligned under services related to NAICS: 541620 located CONUS - Charlotte, NC Across The CONUS Region supporting The FPAC Business Center is a first-of-its-kind organization at USDA, combining the talent of employees from all three FPAC agencies into specialized teams that serve employees and customers across the Farm Service Agency (FSA), the Natural Resource Conservation Service (NRCS) and the Risk Management Agency (RMA). This new business approach helps agencies improve operations and efficiency at USDA and boosts support for America's farmers, ranchers and foresters.
Seeking Writer/Editor candidates with relevant Agriculture, Forestry, Fishing, And Hunting Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Agriculture, Forestry, Fishing, And Hunting Sector Clients such as FPAC. This as a Contract Contingent or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Regional Cultural Resources Identification Field Guides (Writer/Editor) in the Agriculture, Forestry, Fishing, And Hunting Industry Sector focussing on Environmental Services Solutions for clients such as United States Department of Agriculture (USDA) | The Farm Production and Conservation Business Center (FPAC) - Environmental Activities Division (ENV) Generally Located In CONUS - Charlotte, NC and across the CONUS Region.
RESPONSIBILITIES AND DUTIES - Writer/Editor | Cultural Resources Field Guides [FPAC012017]
The Writer/Editor is responsible for drafting, editing, and finalizing the content of the Regional Cultural Resources Identification Field Guides. This role involves translating technical information into plain language, ensuring clarity, readability, and consistency across all sections of the guides. The Writer/Editor collaborates with subject matter experts to ensure that the guides are both informative and accessible to FSA staff with varying levels of expertise.. A writer-editor both creates and edits written content for a publication. A technical writer-editor focuses on technical documents such as user manuals, white papers, assembly diagrams, and other highly detailed information.
Qualifications
Desired Qualifications For Writer/Editor | Cultural Resources Field Guides [FPAC012017] (FPAC012017) Candidates:
Education: Bachelor's degree with at least five years of technical writing and editing experience.
Education / Experience Requirements / Qualifications
Qualifications - Writer/Editor: Minimum Education - bachelor's degree with a minimum of five years' experience in technical writing and editing.
Skills Required
Proficiency in writing and editing technical content; Ability to translate complex information into clear, plain language; Strong attention to grammar, style, and consistency.
Competencies Required
Excellent communication skills; Ability to work under deadlines and manage multiple tasks; Collaborative working style, particularly with subject matter experts.
Ancillary Details Of The Roles
Other Details
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
#CulturalResourcesFieldGuides #Anthropologist #Archaeologist #Historian #GeographicInformationSystems #WriterEditor #GraphicDesigner
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
Intermediate Specification Writer
Writer Job 16 miles from Matthews
CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.
We are open to full-remote and hybrid schedules for this position.
- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.
- Coordinates review of Division 00/01 with project managers and firm's counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.
- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.
- Creates, updates, and maintains specification section development responsibility worksheets.
- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).
- Leads the quality checking process for the project technical specifications.
- Provides regular updates to each project's PM and design engineer.
- Reviews project drawings for specification continuity.
- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.
- Participates in writing new master specifications for the firm's library as needed. Coordinates specific master specification divisions knowledge base as part of team.
- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.
- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.
- Coordinates the work of intermediate and entry level spec writers on assigned projects.
- Confirms and coordinates with administrative staff in preparation of documents for submittals.
- Liaison for project engagement with specification software platforms.
- Assist with project contract language and proposals.
- Performs ad hoc duties as required.
**Job Title:**
Intermediate Specification Writer
**Group:**
ISO
**Employment Type:**
Regular
**Minimum Qualifications:**
- Associate's degree.
- 5 years of related experience.
- Equivalent additional directly related experience will be considered in lieu of a degree.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Well-rounded experience with design, project management and construction administration.
- Experience writing and editing engineering technical specifications for public, government and private sector projects.
- Experience with environmental and water engineering preferred.
- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.
- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.
- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
5%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Advanced knowledge of necessary formatting requirements for technical specifications.
- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.
- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.
- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.
- Expert knowledge of project bidding and contract procedures.
- Strong problem‐solving skills.
- Exceptional written and oral communication skills.
- Excellent interpersonal skills.
- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.
- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.
- Provide consistency in the delivery of our project specifications.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$60,070
**Pay Range Maximum:**
$99,091
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Multimedia Journalist - Telemundo WSOC TV
Writer Job 16 miles from Matthews
Telemundo Charlotte, part of the WSOC newsroom, is seeking a Multimedia Journalist to help grow the market's only Spanish-language TV newscast. The Multimedia Journalist presents daily news content for Noticias Charlotte, as well as content on digital and social media.
Essential Duties and Responsibilities
* Demonstrate the ability to enterprise original stories, with unique voices and content that drives newscast viewing; demonstrate the ability to develop sources and work a beat
* Create breaking news content effectively and communicate to the newsroom as soon as a story is confirmed, and update weather content when weather conditions warrant
* Demonstrate the ability to shoot and edit video, write scripts, and effectively communicate live on-air
* Work independently at high standards under deadline pressure
* Work well with co-workers
* Generate story ideas daily
* Shoot and edit video, write scripts, and effectively communicate live on-air
Minimum Qualifications
* Ability to read, write and speak in Spanish and English
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Must be thoroughly professional in all aspects of journalism
* Must be well read on current affairs and have a wide range of working knowledge and understanding of general interest subject
Preferred Qualifications
* A minimum of 2 years professional experience in local TV news is preferred
* Bachelor's degree (B. A.) from four-year College or University in Journalism or Communications preferred
About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 49 top-performing radio stations delivering multiple genres of content in 10 markets; a Washington, DC news bureau; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit *********************
Req #: 1488 #LI-Onsite
CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.
At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.
If you are currently a CMG employee, please log into THRIVE to access our internal career center.
Nearest Major Market: Charlotte
Apply now
Lead Content Writer
Writer Job 16 miles from Matthews
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. About the Company: Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.
Job Description:
* Create, update, maintain all support documentation for all IAM products
* Create and maintain collateral
* Write regular content updates and new bulletins, curate all of the content on our external facing SharePoint points
* Draft content for UI/UX enhancements or customizations
* Write communications for campaigns and follow them through the full approval process
* Groom and maintain the document repository for AskIAM and the IAM docs that feed into AskCSO
Desired Skills:
Undergraduate degree in English or Communications. 3-5 years of working experience as a technical field
Job Contribution:
Requires expert-level writing and editing skills, as well as an expert working knowledge of current web content development practices.
Experience:
Intermediate-level, real- world experience in design (5-8 years) with working knowledge of managing projects independently.
Supervisory:
No
Our Lead Content Writer, earns between $118,800.00-$178,200.00 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
* Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected.
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite - Full-time office role-
AT&T is leading the way to the future - for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40
Time Type:
Regular
Location:
USA:TX:Dallas / One AT&T Plaza (208 S Akard - Whitacre Tower) - Adm:208 S Akard St
Salary Range:
$106,100.00 - $178,200.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-60437-5 Date posted 03/26/2025
Apply now Save role
Specifications Writer
Writer Job 16 miles from Matthews
Our vision is simple. In our commitment to the Southeast, we create architecture that enriches community through a culture of design excellence and expertise, innovation and collaborative engagement.
What sets us apart is our unwavering commitment to creating spaces that enrich communities with lasting impact. Our projects are driven by a deep understanding of local culture, needs, and aspirations, resulting in designs that resonate with and enhance the communities they serve.
At LS3P, we don't just design buildings; we create iconic landmarks that define skylines, inspire people, and transform spaces. Join us in shaping the future of architecture and design in the Southeast!
We are currently seeking a Specification Writer to join one of our offices. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, and a demonstrated ability to mentor and manage teams. In this role, you will play a pivotal role in design delivery through the written specifications tailored to the architectural documents.
A Day in the Life:
Assemble specifications for a wide range of design projects and varying scopes
Work directly with the Specifications Group Leader and Specifications team to determine application of materials and methods to projects in related market types
Provide guidance on tailoring specifications to delivery method
Work independently and in a team environment to provide quality output
Oversee master files for product specific specifications
Your Strengths as a Specification Writer:
Experience with MasterSpec utilizing VisiSpecs or other specifications editing software is highly preferred; working knowledge of AIA Masterspec and Bluebeam
Knowledge of Specs-In-Tact is a plus
Ability to self direct work efforts and handle project challenges
Certified with CSI's CDT or CCS a plus
Certified in LEED or other sustainable design certification platforms a plus
What You Bring To The Table:
Bachelor's Degree or Associates Degree in design and construction or experience in construction related field preferred (architecture, construction management, engineering, product design, etc)
5-7 years of experience in assembling specifications
Passion for sustainability and environmental aspects of materials, design and construction is a plus
A cover letter and resume is required.
Life at LS3P
Together, we are building the skylines of the Southeast.
Our values articulate our beliefs and ground us in a common culture. They are the core of our practice, and reflect the “who” of our community.
EXCELLENCE
is a beginning point
INTEGRITY
is at the core of our decision making and actions
EMPOWERMENT
with accountability makes better decisions
COLLABORATION
leverages the best in everyone
BALANCE
gives us fuel to do our best
STEWARDSHIP
ensures a future
CARING
for each other is what holds us together
We are made up of 12 offices that celebrate their own unique traditions, but we embrace a “one firm” attitude that unifies us.
LS3P's Commitment To You:
Ongoing engagement with fantastic design team members
To develop new skills and contribute to world-class projects
Participate in meaningful collaboration and research efforts
A competitive compensation and benefits package
Professional development allowance to toward educational opportunities
Leadership development and mentoring across sectors, markets, offices and the firm
Participation in community service and outreach occasions supporting local and national organizations
Flexibility and balance in your schedule
LS3P recognizes the value of diversity and inclusion in our workplace. We are committed to equal opportunity and believe that inclusivity benefits us all. We actively seek and consider all qualified employment applications without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, sexual preference, partnership status, gender identity, pregnancy, childbirth, or related medical conditions and protected veteran status, status of participation in the U.S. Armed Services, or any other status protected by federal, state or local law.
Procedure Writer (W2 only) - Hybrid
Writer Job 16 miles from Matthews
NEED TO WORK W2 - LOCALS PREFERRED Required Qualifications: 2 years of Procedure Writing experience or equivalent demonstrated through one or a combination of the following: work or consulting experience training military experience education. Contract will be part of Desktop procedure team to assist with writing desktop procedure materials.
Currently experiencing a backlog in assignments while full-time team members work on other projects.
Duties:
Writing procedures for Microsoft products
Work with SMEs to gather information
Update drafts and send completed drafts to publishing teams
Stay up to date with volume outflow which can range from 20 - 50 procedures per month Training: can last 2 weeks to 1-month
Will have a mentor after training.
Top Skills:
2 years of experience in desktop level procedure writing preferably in financial environment
Experience and knowledge with Microsoft products specifically Word Excel
User level Jira experience
Service Writer
Writer Job 16 miles from Matthews
Find Your Career With LiftOne We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.
We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.
Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.
Essential Functions
* Email account manager, technician, & Service with customer approved quote attached
* Enter quote data in Quote Log database
* Generate off lease quotes and send to customers for approval (CC: PSSR)
* Monitor quote database to see if any quotes are 3 days late. Action appropriately.
* Send "Open" quotes out to customers as a reminder of jobs that have not been accepted/rejected
* Monitor quote database to see if any quotes are expired (30 days).
* Resend expiring quotes to customer and account manager
* Review quoting metrics with account managers and service/operation managers
* Run report and update Finalized Billed Amount in database
* Meeting with PSSR/Account Managers to discuss where we missed quotes and why we missed them.
* Create and submit quotes for customer jobs as jobs come in
* Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
Education and/or Experience
* High school degree or equivalent
* 3-5 years of experience in service environment, with focus on customer service/support highly preferred
* Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Workplace Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.
We are an Equal Opportunity Employer
We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
#LiftOne
Senior Procedure Writer
Writer Job 16 miles from Matthews
Title: Senior Procedure Writer Duration: 3 months Work Engagement: W-2 Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits In this contingent resource assignment, you may: Participate in low to moderately complex initiatives and identify opportunity for process improvements within Business Execution. Review and analyze basic or tactical Business Execution assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables. Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Business Execution.
Responsibilities:
* Contractors will be supporting Payments Operations teams at WF by documenting new process, creating step by step guides, and updating existing processes to meet new industry language standards.
* These two individuals will be on separate teams, one will support process updates for payments while the other will focus on processes for investigations.
* Documenting new processes and creating step by step procedures
* Update existing processes and procedures
* Ensure all processes and procedures updates meet new industry language standards
* Create job aids, knowledge checks that will test user knowledge and how it is applied (may create new procedures need corresponding knowledge checks)
* Collaborate with subject matter experts and product managers to present drafts and final product
Qualifications:
* Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
* Experience writing instruction manuals and how-to-guides (ability to translate to/from technical terms)
* Strong communication skills both written and verbal with a curious and inquisitive approach.
* Able to ingest information and present complex ideas in user friendly manner
* Ability to present procedures to user in visual format (for job aids)
* Ability to gather information and collaborate with SME's
* Ability to gather pieces of information and create a narrative
* Intermediate user of Microsoft products, specifically Word and PowerPoint.
* Exposure to Power Apps (preferred)
* User of process flow tools (preferred)
Service Writer
Writer Job 34 miles from Matthews
Job Details Carolina Customs Upfitting - Cornelius, NC Full Time Not Specified Day Shift SalesDescription
Job Responsibilities:
Schedule appointments with customers
Meet and greet customers at their vehicle
Utilize the e-Advisor tool on every vehicle
Perform proper walkarounds per SOP guidelines
Executes the service SOP (Standard Operating Procedures) at all times.
Presents soft sale menu items during the time of write-up
Informs customers of any open recall that may pertain to their vehicle.
Utilizes AutoPoint and ensures all pertinent categories are above 90% usage
Performs an active delivery with every customer
Updates all open repair orders daily in Reverse Risk.
Work with customers and technicians to identify required maintenance using
service history data
Advise customers on necessary/suggested services, and notify customers of any
current special promotions and up-sell additional services
Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer
Estimate the cost of mechanical, electric, or other repairs
Enter itemized estimate on service order and explain estimate to the customer to
gain their understanding of all services provided
Determine the progress of repair/service orders and inform customers accordingly
Ensure comprehensive re-delivery check of customer vehicle, ensuring
cleanliness and that all items identified for service/repair have been carried out
appropriately and on schedule
Review results of customer satisfaction surveys with the service manager
Establish positive relationships with customers
Meet the dealership standards for repair/order production
Qualifications
Job Qualifications:
Experience as a Service Advisor is preferred
Sales experience
High school diploma or equivalent
Professional personal appearance
All applicants must be authorized to work in the USA
Applicants must pass pre-employment testing, including background checks,
MVR, and drug screen.
Digital Content Creator
Writer Job 41 miles from Matthews
Team Penske's Social Media & Digital Content department oversees the team's social media strategy and all related content development (photo, video and graphic design) for social, as well as team and partner requests, across all series in which Team Penske participates. Those on the team are provided a unique opportunity to be a creative storyteller for a top-tier professional sports team.
Team Penske's social profiles have a combined ecosphere of more than five million followers and growing. In addition to keeping external audiences apprised of all things Team Penske, the Social Media & Digital Content team also serves as a key resource for Team Penske's Marketing department, which helps foster relationships with the team's 45+ corporate partners. This also extends to working through relevant social strategy and storytelling needs with the team's drivers, collaborating closely with the team's public relations representatives.
The Digital Content Creator & Social Strategist will help guide the strategy and growth for Team Penske's social properties, in addition to developing relevant content to support those needs and goals. This includes in-house content ideation and production through graphics, photography and video, as well as tactful social execution mindful of needs across the team, its partners and key stakeholders. The ideal candidate will have 3+ years of experience related to social media strategy and marketing, as well as a foundation and passion for content creation. The role will require travel.
Responsibilities:
Create, ideate and produce original photo and video content for Team Penske's social channels, as well as driver and partner ecosystem.
Assist in the maintenance and execution of Team Penske's social media channels alongside the team's Social Media Coordinator.
Understand social media guidelines and best practices to develop content within the guidelines of the designated platforms, as well as utilize current trends to guide production.
Serve as a liaison with public relations representatives, team partners and account managers, as well as leadership across the team's various competition departments, to understand content needs and relevant KPIs to produce content that can be utilized for various campaigns.
Participate actively in internal meetings, as well as partner meetings, to come up with new and engaging ways to showcase our team, drivers and partners.
Work closely and collaboratively with other team members -- within the Social & Content department and Marketing team as whole -- on ideation, content production and deadline expectations.
Support development and management of team's editorial calendar which includes applicable dates and milestones to drive content ideation and production.
Actively researches emerging video and graphic trends and technology to find opportunities for implementation and position Team Penske as a content leader.
Contribute to the production of recurring and milestone graphics for Team Penske social media channels with intention to inform, educate and engage the audience.
Act as a liaison with sanctioning bodies and broadcast partners to understand guidelines for shooting at events, as well procuring licensed/archived video for team use and relevant projects.
Possess the ability to plan and prepare content production needs for upcoming projects including location/venue scouting and equipment (cameras, lighting, audio, grip, etc.) management.
Lead planning process for yearly content capture and team-owned production days with support from the overall communications team. This includes working closely with third-part production companies to coordinate future projects.
Maintain a knowledge and understanding of Team Penske social performance metrics and relevant reporting to take a strategic approach to content development and support social performance metric collection and reporting.
Understand privacy restrictions when shooting at a place of business (i.e. race shop).
Travel, as needed, to capture content both at track and relevant events and appearances that spotlight key moments for the team, partner and drivers.
Adapt to changing circumstances and schedules to be a team player, sometimes performing duties as assigned.
Adherence to all company policies and procedures.
Requirements:
Bachelor's degree or equivalent work experience within the field.
Minimum 3+ years of relevant experience, specifically within content production and/or social media/digital strategy roles. Sports experience preferred.
Firm understanding of social platforms and a strategic approach to social planning and execution.
Advanced level experience and proficiency using the Adobe Creative Suite (including Photoshop, Illustrator, After Effects, Premiere, etc.).
Ability to produce, edit and direct a project independently from start to finish.
Experience in professional equipment to produce photo, video and graphics.
Previous experience working with production companies.
Excellent interpersonal, verbal, and written communication skills; and the ability to communicate across all levels within an organization.
Exceptional level of organization and attention to detail.
Ability to work well with others in a cross-functional team environment.
Self-starter and highly motivated to succeed.
Maintain the company's professional image and message at all times.
Ability to work weekends and travel as required; mostly race weekends (both NASCAR and INDYCAR, in addition to IMSA) with some weekday travel required.