Multimedia Journalist
Writer Job 5 miles from Falmouth
WMTW-TV, Maine's ABC affiliate, is looking for a Multimedia Journalist that has the ability to generate story ideas, write to video, and do compelling live shots. We are seeking a self-motivated individual who wants to win each day. The Multimedia Journalist should be an accurate, ethical, compelling storyteller with a team attitude. The right candidate loves telling stories and delivering them LIVE to the viewers. This person will produce content on-air, online, and for our mobile devices. We are looking for someone who can shoot and edit videos and has a passion for journalism and bringing the viewer the “big story”.
Responsibilities
Gather information for stories and live reports for newscasts that could include mornings, nights, weekends, and holidays
Coverage of breaking news, weather and sports
Put together high-quality packages
Collaborate with reporters on packages, special reports and documentaries
Develop sources, create story ideas, and produce content on-air, online, and all digital platforms
Shoot live shots and live interviews, and track news stories
Requirements
Professional or schooling experience in television news reporting, photography and editing
Creative writer and editor
Must deliver with authenticity to connect with viewers
Can provide samples of reporting and photography
Experience developing local contacts
Experience shooting and editing high-quality video
Can deal with the stresses and pressures of time-sensitive newscast production
Related military experience will be considered
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs
Digital Content Editor
Writer Job 12 miles from Falmouth
Digital Content Editor for Community-Driven, Social Impact Website We are seeking a passionate and experienced Digital Content Editor to join our dynamic team dedicated to making the world a better place. Our platform focuses on diverse content forms including articles, podcasts, videos, events, and art installations. We aim to engage our audience in meaningful topics, fostering a community that is both informed and inspired.
As a proud not-for-profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.
Function and Responsibilities
* Develop and manage a comprehensive editorial calendar for the next 12 months, ensuring a balanced mix of articles, podcasts, videos, events, and art installations.
* Lead ongoing content creation, aligning with our mission to engage audiences in topics they are passionate about.
* Collaborate with writers, artists, videographers, and other content creators to produce high-quality, impactful content.
* Edit and curate content to ensure it aligns with our community standards and editorial guidelines.
* Analyze audience engagement and feedback to refine content strategies.
* Stay abreast of current events and trends relevant to our community's interests.
* Foster relationships with community leaders, influencers, and other stakeholders to enhance content relevance and reach.
* Manage a team of contributors, providing guidance, feedback, and support to ensure quality and consistency.
* Coordinate with the marketing team to promote content across various channels.
Qualifications:
* Bachelors degree in Journalism, Communications, or a related field.
* At least 3 - 5 years of experience in digital content creation and editing, preferably in a community-focused environment.
* Strong understanding of digital media platforms and content trends.
* Excellent editorial judgment and storytelling skills.
* Proficient in content management systems and SEO principles.
* Ability to work collaboratively in a team-oriented environment.
* Strong organizational skills and ability to manage multiple projects simultaneously.
* Passion for social change and community engagement.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.
* Enters and locates information on computer.
* Presents information to individuals and/or small or large groups.
* Communicates effectively in person or by using electronic equipment and devices.
* Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
* Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
* Visually locates and identifies information, often in small print.
* Reads information, often in small print.
* Sits at desk for extended periods of time.
* Repetitive motion with hands and arms while using computer.
* Lift up to 25 lbs.
Location
Scarborough, Maine
Benefits
Medical (HSA), dental, vision, mental health, short- and long-term disability, life insurance, parental leave, vacation, paid holidays, paid volunteer hours, 401K, corporate bonus plan, profit sharing, tuition reimbursement, corporate logo wear, credit union product discounts, and lots of perks!
Content Creator in Business Studies, Accounting & Finance
Writer Job 46 miles from Falmouth
We are looking for a charismatic and creative Content Creator to join our team in a full-time, permanent role. In this position, you will be responsible for developing engaging video content focused on business studies, including accounting and finance.
If you thrive in front of the camera and have a passion for making complex topics accessible and engaging, this role might be for you!
**Our Team**
The Pearson+ Content Team is on a mission to build the world's most helpful video courses, helping millions of students succeed in their classes. We are seeking someone to join our Business Studies Team to lead the development of, and be the main Instructor in comprehensive video courses for business courses (please click on this video as example: *******************************************
**Your Duties & Responsibilities**
You will co-lead e development of video courses in business studies, including accounting, finance, etc.
Co-lead the planning of comprehensive curricula and individual lessons.
Co-lead the writing of lesson worksheets and problems and recording of lessons and problems.
Co-lead the development of annual, quarterly, and weekly goals for your team.
Give and receive feedback from peers, to continuously improve the team's work products.
Contribute to hiring, training, and improvements to standards and processes.
Must be able to join regular meetings between 9am-5pm EST to plan, edit, and revise work products.
Perform other reasonable duties as required.
**Required Experience & Skills**
Can explain complex concepts in a clear, effective, and engaging manner.
Has very high standards for work products and high attention to detail.
Can effectively give and take feedback to improve your team's work products.
Has excellent analytical and problem-solving skills.
Is highly dependable to manage own workload and complete work efficiently.
Has a Bachelor's degree in business studies - or equivalent experience.
Can use a quiet area at home for a small recording studio (all equipment is provided by Pearson).
**Preferred Qualifications**
Proven experience teaching or tutoring college students in business, finance, accounting, economics, or related fields within the past three years.
Proven experience in developing curricula or assessments, or in educational publishing.
Proven experience creating educational video content.
An advanced degree in a quantitative field - or equivalent experience preferably in business, accounting or finance, etc.
Has experience with video recording equipment and software - or can learn quickly.
Has experience with and/or is willing to engage with students on social media.
This is an exciting opportunity best suited if your teaching expertise lies in business studies, accounting, finance or related field.
_If you have experience creating video content in the mentioned subjects, we kindly request that you include a link to your professional portfolio within your CV. This will allow us to review your past work. Please make sure the link is active and accessible for a comprehensive evaluation of your skills and experience._
**Your Rewards & Benefits **
+ Salary Range: $80,000 to $120,000 per year.
+ Medical, dental, vision, and Life Insurance benefits available.
+ Work with a talented and passionate team, building the most helpful video courses in the world.
+ Work from anywhere, in an environment of high: autonomy, trust, expectation, and support.
Compensation is influenced by a wide array of factors including (but not limited to) skill set, level of experience, and location. The anticipated salary range for this full-time position is **$80,000 to $120,000** per year. This position is eligible to participate in an annual incentive program. You can find more information on benefits here.
\#LI-LB1
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************.
**Job:** PRODUCT MANAGEMENT
**Organization:** Direct to Consumer
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 17852
\#location
Clinical Letter Writer PT Role -UM Experience Essential
Writer Job 46 miles from Falmouth
**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Our shared services team offers candidates the opportunity to make a meaningful impact by providing exceptional support to internal and external customers through positive interactions, and timely delivery of high-quality products. Our team values collaboration, continuous learning, and a customer-centric approach, ensuring that every team member contributes to providing better health outcomes.
**Collaboration Opportunities:**
+ Works with the physician reviewer to monitor the adverse determination process and ensure notification timeframes are met
+ Works with internal and external staff to ensure that decisions are made, documented, and communicated clearly
**What You Will Be Doing:**
The Clinical Letter Writer is responsible for reviewing adverse determination decisions against criteria and policy, escalating questions to the physician reviewer, and creating letters that meet regulatory and Plain Language requirements. This position requires a person who can synthesize various clinical and administrative requirements, communicate well with the team and clients, and write clearly.
+ Reviews adverse determinations against criteria and medical policies
+ Creates adverse determination notifications that meet all accreditation, State, and Federal criteria
+ Uses Plain Language and good written skills to clearly communicate adverse decisions to both members and providers
+ Appropriately identifies and refers quality issues to the Senior Director of Medical Management or Medical Director.
+ Appropriately identifies potential cases for Care Management programs
+ Communicates appropriate information to other staff members as necessary/required.
+ Participates in continuing education initiatives.
+ Collaborates with Claims, Quality Management and Provider Relations Departments as requested.
+ Performs other duties as assigned.
**Qualifications: Required and Preferred:**
+ Licensed registered nurse or LVN/LPN (current and unrestricted)
+ Minimum of three years of direct clinical patient care
+ **Minimum one year of experience with Utilization Review (UM) in a managed care environment**
+ Cardiology and Oncology Healthcare experience/knowledge
+ Excellent written communication skills
+ Experience with clinical decision-making criteria sets (i.e. Milliman, InterQual)
+ Strong interpersonal, oral, and written communication skills.
+ Possess basic Microsoft Office computer skills
+ Knowledge of managed care principles, HMO and Risk Contracting arrangements a **plus but not required**
**Please note this role is an average of 30 hours per week. The schedule includes 8-10 hours on Saturday, Sunday, holidays in addition to 1/2 days on Monday & Friday.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.**
The expected base salary/wage range for this position is $31.00 to $34.00 per hour. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
Multimedia Journalist (MMJ)
Writer Job 25 miles from Falmouth
KLEW is looking for an Multimedia Journalist. Your responsibilities as an MMJ will include reporting, shooting and editing news stories, enterprising story ideas, developing contacts, as well as other responsibilities as assigned. You will be expected to produce daily content on a variety of platforms including the internet, social networking sites and mobile phones, in addition to television.
Skills and Experience:
Sharp news judgment
Excellent technical skills
The ability to work well independently
Must have and maintain a valid license and a good driving record
Requirements and Qualifications:
Experience with live shots is helpful
Experience with Live-U is helpful
While applying online, please include a link to your online demo reel
EEO AND INCLUSIVITY:
Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
Intermediate Specification Writer
Writer Job 25 miles from Falmouth
CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.
We are open to full-remote and hybrid schedules for this position.
- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.
- Coordinates review of Division 00/01 with project managers and firm's counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.
- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.
- Creates, updates, and maintains specification section development responsibility worksheets.
- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).
- Leads the quality checking process for the project technical specifications.
- Provides regular updates to each project's PM and design engineer.
- Reviews project drawings for specification continuity.
- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.
- Participates in writing new master specifications for the firm's library as needed. Coordinates specific master specification divisions knowledge base as part of team.
- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.
- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.
- Coordinates the work of intermediate and entry level spec writers on assigned projects.
- Confirms and coordinates with administrative staff in preparation of documents for submittals.
- Liaison for project engagement with specification software platforms.
- Assist with project contract language and proposals.
- Performs ad hoc duties as required.
**Job Title:**
Intermediate Specification Writer
**Group:**
ISO
**Employment Type:**
Regular
**Minimum Qualifications:**
- Associate's degree.
- 5 years of related experience.
- Equivalent additional directly related experience will be considered in lieu of a degree.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Well-rounded experience with design, project management and construction administration.
- Experience writing and editing engineering technical specifications for public, government and private sector projects.
- Experience with environmental and water engineering preferred.
- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.
- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.
- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
5%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Advanced knowledge of necessary formatting requirements for technical specifications.
- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.
- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.
- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.
- Expert knowledge of project bidding and contract procedures.
- Strong problem‐solving skills.
- Exceptional written and oral communication skills.
- Excellent interpersonal skills.
- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.
- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.
- Provide consistency in the delivery of our project specifications.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$60,070
**Pay Range Maximum:**
$99,091
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Sr. Technical Writer
Writer Job 46 miles from Falmouth
**Senior Technical Writer** We are currently seeking a Senior Technical Writer to join Lionbridge. This role will focus on creating comprehensive manuals designed to support operators and support staff for industrial inkjet presses. What you will do: + Develop and maintain (update) of technical content in the form of manuals, online Help, and training materials for manufacturing, installation, upgrade, operation, maintenance, and troubleshooting of presses. Target audience for these deliverables will be customers, internal staff, and third-party service providers. Methods of delivery of content to the target audience can vary but will likely include provision of PDF, PPT, HTML
+ Collaborate closely with a retiring writer during initial onboarding (starting March) ensuring knowledge transfer continuity.
+ Engage with both customer-facing teams (operators) and internal service personnel maintaining these complex machines.
+ Manage content chunks efficiently within SmartContent - an XML-based environment tailored for structured documentation processes.
+ Oversee localization efforts ensuring all technical documents adhere precisely across different languages/regions where required.
To Be Successful You Will Have:
+ Bachelor's Degree or equivalent experience in English Literature / Journalism / Communications field related discipline preferred.
+ Specialized expertise in content and knowledge creation via technical writing and editing.
+ Prior knowledge of content management systems, such as Cheetah, DITA, or Smart Content.
+ Experience with both Microsoft Word and XML, including management of reuse of topics/content across press platforms and deliverables, topic tagging protocols, and dynamic delivery publication management.
+ Understanding of content architecture systems, including digital asset management, rights and roles of content owners, check-in/check-out, content inputs and publishing outputs, file types, linking strategies, and document design fundamentals.
+ Specialized skills in working with subject matter experts, including interviewing, reviewing available starting material/engineering documentation, observing work processes of personnel, and self-operation when appropriate.
+ Requires a curiosity for content and inquisitiveness to research, identify actions, and define necessary background information.
+ Some travel or on-site presence may be required to be near the press or equipment.
In Return You Can Expect
+ Ongoing career opportunities at a repeat Forbes & Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace"
+ Training on State-of-the-Art technologies in a New-Age field that strives to make consistent innovations in medical devices, technology development and other high-importance segments.
+ A team environment that fosters your strengths and provides direct paths to individual and professional growth.
+ Learning opportunities around each corner.
Our People are Our Pride - Benefits and Perks
+ Health Coverage for you and your family: Health, Vision, Dental; as well as HSA eligible programs
+ Paid time-Off and 8 Company Paid Holidays
+ 401k with company match
+ Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
+ Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions
+ Career guidance with learning and development opportunities along the way, backed by Lionbridge's Internal Mobility and Referral Bonus programs.
**About us**
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at ********************** for assistance.
Architectural Specification Writer
Writer Job 5 miles from Falmouth
Full-time Description
SMRT is a multi-disciplinary, full-service architecture and engineering firm specializing in the design of high-performing, complex and sustainable environments nationwide with a concentration in the Northeast. We are committed to partnership and collaboration with our clients and colleagues, and to creating opportunities for our staff to hone their expertise and advance their careers through personal growth and professional success. SMRT enjoys longevity and stability; our strategic vision provides for a strong and exciting future of continued growth and expansion.
Key Responsibilities and Requirements:
Write and edit technical specifications for architecture and interiors.
Coordinate with project teams to specify relevant requirements for project management, procurement, installation testing, and certification.
Develop, improve, and maintain master specifications across all markets.
Perform product research and provide technical guidance to project teams on material and system selections.
Participate in QA/QC reviews for compliance between specifications and contract documents.
Work independently with multiple project teams to coordinate specifications for multiple projects on different schedules.
Coordinate specifications with BIM strategies and specification writing software.
Work collaboratively with other professionals in a multi-disciplinary environment
Enjoy mentoring junior staff to support their professional growth
Requirements
Education and Experience Requirements
CSI Certification such as CDT or equivalent highly desired.
8+ years of specification writing experience in the field of architecture.
B-Arch or M-Arch highly desired.
Proficient in e-SPECS, SpecLink, MasterSpec, or other similar specification program.
Demonstrated understanding of building codes, building systems, and construction material standards.
Strong written and verbal communication and organizational skills
SMRT rewards hard work and creativity with a competitive compensation package that includes:
Flexible work environment
Paid time off (vacation, sick, community service) starting at 6 weeks
Healthcare, dental and life insurance benefits
401(k) retirement savings plan with automatic company contribution
Education and training assistance
Reimbursement for licensure
SMRT is an open culture of listening, communicating and knowledge sharing. We value collegiality, individual and collective energy, leadership and innovation.
SMRT is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of a medical condition or disability or any other legally protected status.
AA/EOE
Service Writer
Writer Job 5 miles from Falmouth
The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different & better experience. A Service Writer must be able to work effectively with team members to ensure effective communication, teamwork, and operation in serving customers at their location. The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
Serve customers by consulting with them, building relationships with them, and by following the VIP processes to educate them about the condition of their vehicle, based on mileage and results of the MPI vehicle inspection.
Achieve better than average success in customer engagement as measured by VIP Sales & Execution (SAX) score
Learn and be able to successfully execute all activities as assigned by the Service Manager and help the team deliver a different and better customer experience to every customer.
Learn VIP's processes and be prepared to successfully execute the essential duties and responsibilities listed below
a. Take and pass all required and assigned LMS training
b. Complete any and all relevant vendor training
c. Become T.I.A basic automotive tire service (BATS) certified
d. Become T.I.A. advanced TPMS certified
e. Become ASE certified
f. Effectively communicate with the team throughout the day, daily huddles, and bi-monthly store meetings
g. Monitor e-mail throughout the day for customer appointments and communication
h. Train, support and deliver the 5 for 5 process to educate our customers about their vehicle's conditions and partnering with them on any necessary solutions
i. Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order
j. Attend off site meetings and training sessions as needed. Typically, several times per year
Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
c. Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day
d. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
e. Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business
f. Any facility or equipment issues should be entered into the facility or equipment database
Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
Additional Responsibilities (Performs other functions as required.)
Communicates with management as needed to ensure compliance with service standards and company policies
PERFORMANCE MEASURMENT:
The Service Writer supports the Service Manager to help the team achieve all targeted levels of performance as outlined by leadership through various daily, weekly, and monthly reports.
STANDARD MANAGEMENT WORK WEEK:
SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED QUALIFICATIONS:
Knowledge, Skills, and Abilities
Excellent verbal and written communication
Sound business sense, with the ability to analyze, prioritize, identify, and implement solutions
Strong organization and time management skills
A comprehensive understanding of automotive servicing and the industry
Minimum Educational and/or Experience Level
One year of related experience in automotive service field
Completion of two-year college or technical school program recommended
Or an equivalent combination of education and experience
Proven results Certificates, Licenses, and/or Registrations
Current, valid driver's license issued in state of residence
Equipment Safety Certification
ASE Certification C1- Service Consultant required
ASE Certification P2 - Parts Specialist recommended
ASE Certification G1 - Maintenance and light repair recommended
State Inspection License Required (where applicable)
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Service Manager job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
Sitting
Pushing / Pulling
Climbing
Kneeling
Crawling
1/3 to 2/3 of Time
Reaching
More than 2/3 of Time
Standing
Walking
Essential Weightlifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time
More than 21lbs.
1/3 to 2/3 of Time
Up to 20lbs.
Essential Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Sales & Service Writer
Writer Job In Falmouth, ME
Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a Sales & Service Writer. The Sales and Service Writer will be a customer service focused individual.
Responsibilities:
Greet customers, fulfill needs, and build a loyal customer base.
Foster a positive and friendly environment
Provide customers with product information, schedule appointments, and handle their tire and auto service needs
Requirements
High school diploma or equivalent
Customer service experience in a retail environment
Strong telephone skills
Understanding the tire and auto service industry is a plus
Dependable Transportation
A proven sales track record in an automotive environment is a plus
Benefits:
Health Insurance- including Medical, Vision, and Dental
Life and Disability Insurance
Paid Holidays, Personal Time, and Vacation Time
Discounted Services
Employee Owned! ESOP Retirement Plan
Flexible Spending
401(k) with Company Match
Tuition Reimbursement
EEO Statement
Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!
Contract/Grant Specialist
Writer Job 46 miles from Falmouth
div class="jobdesciption" pstrong Bureau of General Services /strong/p pstrong Office of State Procuement Services /strong/p pstrong Contract/Grant Specialist /strong/p
pstrong Job Class Code: 0340br//strongstrong Grade: 22br//strongstrong Salary: $50,004.86 - $69,781.92*/Annually (*includes 6% recruitment and retention stipend) /strongstrongbr//strongstrong Position Number: 004250109/strong/p
p class="MsoNormal" style=""strong style=""span style=""JOB DESCRIPTION:br style=""//span/strongspan style=""This is professional services work in negotiating, processing, administering, and monitoring contracts, grants, and other purchase of service agreements. Work includes conducting on-site visits with providers, providing information and assistance, evaluating provider performance, and coordinating and conferring with outside resources in the delivery of services. Work is performed under general supervision./span/p
p class="MsoNormal" style=""strong style=""span style=""TYPICAL DUTIES:/span/strong/p
ul
lispan style=""Confers with outside providers, department employees, community resources, and other concerned officials in order to explain and clarify contract, grant, and request for proposal (RFP) processes./span/li
lispan style=""Reviews and analyzes contracts, grants, and RFP's and discusses feasibility, cost, and impact in order to provide input and make recommendations./span/li
lispan style=""Conducts on-site visits with public and private agency administrators and providers; discusses ideas, plans, priority target populations, proposals, budgets, and performance-based contracting in order to gather performance data and/or exchange information./span/li
lispan style=""Receives, collects, and analyzes performance data; establishes and monitors contractual or related benchmarking, and prepares reports in order to monitor and evaluate provider performance and provide information./span/li
lispan style=""Reviews and analyzes program policies, procedures, and practices; and develops and proposes program changes in order to improve program effectiveness and efficiency./span/li
lispan style=""Contacts and confers with community resources and public/private agencies in order to encourage, develop, and negotiate mutual understanding, cooperation, and participation in the delivery of services./span/li
lispan style=""Reviews and collects program reports and related material; develops and prepares training materials; and delivers presentations in order to provide training to external resources and agency employees./span/li
/ul
p class="MsoNormal" style=""strong style=""span style="" /span/strongstrong style=""span style=""KNOWLEDGE AND ABILITIES REQUIRED/span/strong/p
ul
li class="MsoNormal" style=""span style=""Knowledge of budget methods, techniques, and practices./span/li
li class="MsoNormal" style=""span style=""Knowledge of contract administration practices and procedures./span/li
li class="MsoNormal" style=""span style=""Knowledge of grants and accessibility of federal and state funds./span/li
li class="MsoNormal" style=""span style=""Knowledge of the legislative process./span/li
li class="MsoNormal" style=""span style=""Knowledge of data processing and information services./span/li
li class="MsoNormal" style=""span style=""Knowledge of negotiation methods and techniques./span/li
li class="MsoNormal" style=""span style=""Knowledge of department or agency programs and services./span/li
li class="MsoNormal" style=""span style=""Knowledge of performance-based contracting./span/li
li class="MsoNormal" style=""span style=""Ability to develop, design, and implement departmental plans, budgets, goals, objectives, and controls./span/li
li class="MsoNormal" style=""span style=""Ability to develop and analyze complex financial information./span/li
li class="MsoNormal" style=""span style=""Ability to manage diverse administrative functions./span/li
li class="MsoNormal" style=""span style=""Ability to assess problems, reach logical conclusions, and develop appropriate solutions./span/li
li class="MsoNormal" style=""span style=""Ability to communicate effectively./span/li
li class="MsoNormal" style=""span style=""Ability to write clearly and effectively./span/li
li class="MsoNormal" style=""span style=""Ability to establish and maintain effective working relationships./span/li
li class="MsoNormal" style=""span style=""Ability to analyze market and supply chain data to assess present and future availability./span/li
li class="DefaultText"span style=""Ability to perform required tasks with minimal supervisory oversight./span/li
li class="DefaultText"span style=""Ability to learn, interpret and apply Division of Procurement Services policies and procedures. /span/li
li class="DefaultText"span style=""Ability to communicate effectively with a wide variety of customers, internal stakeholders, vendors, suppliers and any other parties involved in the procurement process./span/li
li class="DefaultText"span style=""Ability to communicate effectively both orally and in writing./span/li
/ul
pstrong MINIMUM QUALIFICATIONS/strong/p
pEducation, training, and/or experience demonstrating competence in contract or grant administration./p
pspan style=""Special consideration will be given to those with proven skills in the following areas:/span/p
ul
lispan style=""Comprehensive knowledge of CGI/Advantage; specifically accounting and vendor functions/span/li
li class="MsoNormal" style=""span style=""Drafting scope of service documents and an understanding of their characteristics/span/li
li class="MsoNormal" style=""span style=""Strong written and editorial skills/span/li
li class="MsoNormal" style=""span style=""Workload balancing and prioritization./span/li
li class="MsoNormal" style=""span style=""Ability to follow, understand and convey solicitation processes./span/li
li class="MsoNormal" style=""span style=""Contracting and Master Agreements/span/li
li class="MsoNormal" style=""span style=""Meeting and training agency staff/span/li
li class="MsoNormal" style=""span style=""Purchase card use, statement management and rules./span/li
lispan style=""Commitment to innovation and process improvement/span/li
/ul
pstrongem Benefits of working for the State of Maine:/em/strong/p
p style=""No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:/p
ul style=""
li style=""span style=""Work-Life Fit/spanspan style="" - Rest is essential. Take time for yourself using /spanspan style=""13 paid holidays/spanspan style="", /spanspan style=""12 days of sick leave/spanspan style="", and /spanspan style=""3+ weeks of vacation leave/spanspan style="" annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. /span/li
li style=""span style=""Health Insurance Coverage/spanspan style="" - The State of Maine pays /spanspan style=""85%-95%/spanspan style="" of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the /spana href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maine.gov%2Fbhr%2Foeh%2Fbenefits%2Fsom-health-plan%2Fpremium-ratesamp;data=04%7C01%7CMeghan.Jellison%40maine.gov%7C883b6efb0f**********08d9bb182364%7C413fa8ab207d4b629bcdea1a8f2f864e%7C0%7C0%7C**********16178864%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000amp;sdata=X4Bbmjj0Zm0NX9jGAp%2F77R8TX9NZMk9PDe%2FmWVYS2ws%3Damp;reserved=0"span style=""premium costs/span/aspan style="" /spanspan style=""for you and your family, including the percentage of dependent coverage paid by the State.span style="" /span/span/li
li style=""span style=""Dental Insurance /spanspan style=""- The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). /span/li
li style=""span style=""Retirement Plan/spanspan style="" - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).span style="" /span/span/li
/ul
p style=""span style=""State employees are eligible for an /spana href="*************************************************************** style=""extensive and highly competitive benefits package/span/aspan style="", covering many aspects of wellness. Learn about /spanspan style=""additional wellness benefits/spanspan style="" for State employees from the /spana href="*********************************** style=""Office of Employee Health and Wellness/span/aspan style="". /span/p
p style=""span style=""Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for /spanspan style=""anything less than full-time./span/p
pem There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. /em/p
pem As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. /em/p
pem If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request./em/p
pstrongem Thinking about applying?/em/strong/p
pResearch shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart./p
/div
*Goodwill VISTA* Nashua PAL Grant Specialist VISTA
Writer Job 5 miles from Falmouth
Nashua PAL (Police Athletic League) has a mission to build thriving, bright, and healthy futures for youth by connecting kids, cops, and community while creating opportunities for education, activity, and leadership. Serving over 2,000 youth annually, PAL provides critical resources to children and teens living in Nashua's most underserved neighborhoods. Programs include the Nashua PAL Youth Safe Haven, a free afterschool and summer program offering mentoring, homework help, and enrichment activities; Juvenile Court Diversion, which provides restorative justice and wraparound services for youth who have committed criminal offenses; and PAL Boxing, Basketball, Football, Cheer, Cross Country, and so much more, which encourage positive peer connections, leadership development, and healthy lifestyles. Through strong community partnerships and a commitment to breaking cycles of poverty, Nashua PAL ensures that every child has access to safe spaces, supportive role models, and life-changing opportunities. Learn more at ****************** Further help on this page can be found by clicking here.
Member Duties : The AmeriCorps VISTA Grant Specialist at Nashua PAL will play a crucial role in expanding funding opportunities to sustain and grow vital youth programs. The Specialist will research and write grants to support PAL initiatives, maintain a grant calendar, and ensure timely reporting. They will enhance donor communications through newsletters, marketing materials, and outreach strategies while supporting fundraising efforts. Additionally, the Specialist will help document youth afterschool and summer activities, engage community partners, and strengthen PAL's financial sustainability. Their work will directly impact Nashua's most underserved youth by increasing access to mentoring, educational support, and enrichment programs.
Program Benefits : Health Coverage* , Relocation Allowance , Living Allowance , Training , Choice of Education Award or End of Service Stipend , Childcare assistance if eligible .
Terms :
Permits attendance at school during off hours , Permits working at another job during off hours .
Service Areas :
Children/Youth , Education , Community Outreach .
Skills :
Team Work , Public Health , Youth Development , Fund raising/Grant Writing , Writing/Editing , Communications .
Technical Writer (Network Infrastructure)
Writer Job 46 miles from Falmouth
**Job ID Number** R4964 **Employment Type** Full time **Worksite Flexibility** Remote As a Technical Writer, you will be responsible for researching, organizing, writing, editing, and producing technical documentation. **Job Description** We are looking for a customer service-oriented **Technical Writer** to collaborate with the Senior Director of IT Network Infrastructure in creating compelling and informative content for vision and strategy presentations. This role requires a strong technical background, excellent communication skills, and the ability to translate complex Connectivity Technical concepts into clear, engaging materials. The focus will be on Enterprise Network Connectivity Services. This position will be **contract** and **remote** .
**What You'll Do**
+ Work closely with the Sr. Director of IT Network Connectivity services to understand Team accomplishment, objectives and messaging for C-Level presentations.
+ Develop high-quality content, including presentation slides, whitepapers, Success User stories, and technical summaries, tailored to the target audience.
+ Research and synthesize information on IT network infrastructure trends, innovations, and company-specific solutions.
+ Work closely with the leadership team to define, articulate, and present the team's vision and strategic roadmap for both short-term and long-term objective.
+ Articulating the vision and roadmap using language tailored for executive audiences.
+ Ensure all content aligns with the company's branding and communication standards.
+ Collaborate with cross-functional teams to gather input and validate technical accuracy.
+ Edit and proofread materials to ensure clarity, consistency, and professionalism.
+ Manage timelines and deliverables to meet deadlines.
**What You'll Need**
Required:
+ Bachelor's degree in Technical Writing, Communications, IT, or a related field (or equivalent experience).
+ Proven experience creating executive presentation short-term, long-term vision, preferably in IT Network Infrastructure domains.
+ Ability to create visually appealing and effective presentation materials using tools like PowerPoint, Canva, or Visio.
+ Strong research and analytical skills to gather, interpret, and present complex technical information.
+ Experience working with technical teams and executives to ensure alignment and accuracy of the content.
+ **Strong understanding of IT network infrastructure concepts, technologies, and trends focusing on WAN, LAN, Inbound connectivity, Outbound connectivity, Network Security, Datacenter and DDI.**
+ **Familiarity with IT network infrastructure tools, platforms, and technologies (e.g., network monitoring tools, cloud services, Azure DevOps or security protocols)**
+ Exceptional writing, editing, and communication skills.
+ Strong organizational skills to manage multiple projects and meet tight deadlines.
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.
\#LI-AE1
**Reasonable Accommodation Statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
**Equal Employment Opportunity Policy Statement**
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Intermediate Specification Writer
Writer Job 5 miles from Falmouth
CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.
We are open to full-remote and hybrid schedules for this position.
- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.
- Coordinates review of Division 00/01 with project managers and firm's counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.
- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.
- Creates, updates, and maintains specification section development responsibility worksheets.
- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).
- Leads the quality checking process for the project technical specifications.
- Provides regular updates to each project's PM and design engineer.
- Reviews project drawings for specification continuity.
- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.
- Participates in writing new master specifications for the firm's library as needed. Coordinates specific master specification divisions knowledge base as part of team.
- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.
- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.
- Coordinates the work of intermediate and entry level spec writers on assigned projects.
- Confirms and coordinates with administrative staff in preparation of documents for submittals.
- Liaison for project engagement with specification software platforms.
- Assist with project contract language and proposals.
- Performs ad hoc duties as required.
**Job Title:**
Intermediate Specification Writer
**Group:**
ISO
**Employment Type:**
Regular
**Minimum Qualifications:**
- Associate's degree.
- 5 years of related experience.
- Equivalent additional directly related experience will be considered in lieu of a degree.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Well-rounded experience with design, project management and construction administration.
- Experience writing and editing engineering technical specifications for public, government and private sector projects.
- Experience with environmental and water engineering preferred.
- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.
- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.
- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
5%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Advanced knowledge of necessary formatting requirements for technical specifications.
- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.
- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.
- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.
- Expert knowledge of project bidding and contract procedures.
- Strong problem‐solving skills.
- Exceptional written and oral communication skills.
- Excellent interpersonal skills.
- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.
- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.
- Provide consistency in the delivery of our project specifications.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$60,070
**Pay Range Maximum:**
$99,091
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Service Writer - Westbrook, ME
Writer Job 5 miles from Falmouth
TITLE: Service Writer
REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly
The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different & better experience. A Service Writer must be able to work effectively with team members to ensure effective communication, teamwork, and operation in serving customers at their location. The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
2. Serve customers by consulting with them, building relationships with them, and by following the VIP processes to educate them about the condition of their vehicle, based on mileage and results of the MPI vehicle inspection.
3. Achieve better than average success in customer engagement as measured by VIP Sales & Execution (SAX) score
4. Learn and be able to successfully execute all activities as assigned by the Service Manager and help the team deliver a different and better customer experience to every customer.
5. Learn VIP's processes and be prepared to successfully execute the essential duties and responsibilities listed below
a. Take and pass all required and assigned LMS training
b. Complete any and all relevant vendor training
c. Become T.I.A basic automotive tire service (BATS) certified
d. Become T.I.A. advanced TPMS certified
e. Become ASE certified
f. Effectively communicate with the team throughout the day, daily huddles, and bi-monthly store meetings
g. Monitor e-mail throughout the day for customer appointments and communication
h. Train, support and deliver the 5 for 5 process to educate our customers about their vehicle's conditions and partnering with them on any necessary solutions
i. Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order
j. Attend off site meetings and training sessions as needed. Typically, several times per year
6. Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
c. Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day
d. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
e. Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business
f. Any facility or equipment issues should be entered into the facility or equipment database
7. Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
7. Additional Responsibilities (Performs other functions as required.)
· Communicates with management as needed to ensure compliance with service standards and company policies
PERFORMANCE MEASURMENT:
· The Service Writer supports the Service Manager to help the team achieve all targeted levels of performance as outlined by leadership through various daily, weekly, and monthly reports.
STANDARD MANAGEMENT WORK WEEK:
Contract/Grant Specialist
Writer Job 46 miles from Falmouth
Bureau of General Services Office of State Procuement Services Contract/Grant Specialist Grade: 22 Salary: $50,004.86 - $69,781.92*/Annually (*includes 6% recruitment and retention stipend)
Position Number: 004250109
JOB DESCRIPTION:
This is professional services work in negotiating, processing, administering, and monitoring contracts, grants, and other purchase of service agreements. Work includes conducting on-site visits with providers, providing information and assistance, evaluating provider performance, and coordinating and conferring with outside resources in the delivery of services. Work is performed under general supervision.
TYPICAL DUTIES:
* Confers with outside providers, department employees, community resources, and other concerned officials in order to explain and clarify contract, grant, and request for proposal (RFP) processes.
* Reviews and analyzes contracts, grants, and RFP's and discusses feasibility, cost, and impact in order to provide input and make recommendations.
* Conducts on-site visits with public and private agency administrators and providers; discusses ideas, plans, priority target populations, proposals, budgets, and performance-based contracting in order to gather performance data and/or exchange information.
* Receives, collects, and analyzes performance data; establishes and monitors contractual or related benchmarking, and prepares reports in order to monitor and evaluate provider performance and provide information.
* Reviews and analyzes program policies, procedures, and practices; and develops and proposes program changes in order to improve program effectiveness and efficiency.
* Contacts and confers with community resources and public/private agencies in order to encourage, develop, and negotiate mutual understanding, cooperation, and participation in the delivery of services.
* Reviews and collects program reports and related material; develops and prepares training materials; and delivers presentations in order to provide training to external resources and agency employees.
KNOWLEDGE AND ABILITIES REQUIRED
* Knowledge of budget methods, techniques, and practices.
* Knowledge of contract administration practices and procedures.
* Knowledge of grants and accessibility of federal and state funds.
* Knowledge of the legislative process.
* Knowledge of data processing and information services.
* Knowledge of negotiation methods and techniques.
* Knowledge of department or agency programs and services.
* Knowledge of performance-based contracting.
* Ability to develop, design, and implement departmental plans, budgets, goals, objectives, and controls.
* Ability to develop and analyze complex financial information.
* Ability to manage diverse administrative functions.
* Ability to assess problems, reach logical conclusions, and develop appropriate solutions.
* Ability to communicate effectively.
* Ability to write clearly and effectively.
* Ability to establish and maintain effective working relationships.
* Ability to analyze market and supply chain data to assess present and future availability.
* Ability to perform required tasks with minimal supervisory oversight.
* Ability to learn, interpret and apply Division of Procurement Services policies and procedures.
* Ability to communicate effectively with a wide variety of customers, internal stakeholders, vendors, suppliers and any other parties involved in the procurement process.
* Ability to communicate effectively both orally and in writing.
MINIMUM QUALIFICATIONS
Education, training, and/or experience demonstrating competence in contract or grant administration.
Special consideration will be given to those with proven skills in the following areas:
* Comprehensive knowledge of CGI/Advantage; specifically accounting and vendor functions
* Drafting scope of service documents and an understanding of their characteristics
* Strong written and editorial skills
* Workload balancing and prioritization.
* Ability to follow, understand and convey solicitation processes.
* Contracting and Master Agreements
* Meeting and training agency staff
* Purchase card use, statement management and rules.
* Commitment to innovation and process improvement
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
* Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
* Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
* Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
* Retirement Plan - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Medical/UM Clinical Guideline Writer
Writer Job 46 miles from Falmouth
**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Put your passion where it meets purpose! We are looking for a Medical/UM Clinical Guideline Writer who will be responsible for the development, approval, and maintenance of Utilization Management process documents to ensure compliance with legislative and accreditation requirements. This person will need to adhere to procedures, designated roles and responsibilities as outlined in the National Utilization Program Description.
**Collaboration Opportunities:**
Support and Development
+ Research, write, and edit UM Clinical Guidelines, through lifecycle of guideline
+ Collaborate with Clinical Subject Matter Experts to ensure accurate and evidence-based clinical content in Clinical Guidelines
+ Update clinical process documents as needed to ensure they meet the minimum standards for National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC), and Company Policy across product lines and business segments
+ Tasked with problem solving and negotiation with internal and external customers around complex concepts and competing interests for risk mitigation
+ Research and incorporate customer and state regulatory requirements into Clinical Guidelines
+ Collaborate with multiple internal and external Key Stakeholders on the impact of Clinical Guideline changes
+ Oversee Clinical Guideline Committee, schedule and facilitate committee meetings, document meeting minutes, store all meeting content
+ Support the Medical Policy team on other projects and tasks
**Qualifications - Required and Preferred:**
+ Bachelor's degree preferred but consideration for 4 or more years' experience medical writing will be considered OR Master's Degree, PhD
+ Medical research and/or medical writing experience
+ Preferred healthcare experience (2+ years)
+ Ability to research, obtain, coordinate, and integrate feedback and directions from diverse operational groups and organizations into a written product
+ Analytical/problem solving skills
+ Strong interpersonal, consultation, organizational, tracking and follow-up skills
+ Possesses excellent verbal and written communication skills
+ Ability to work collaboratively with a team and with other Key Stakeholders
+ Ability to work independently with flexibility, and with ownership of assigned tasks
+ Preferred knowledge of legislative/oversight bodies [e.g., National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC), Centers for Medicare and Medicaid Services (CMS)]
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.**
The expected base salary/wage range for this position is $78,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
Sales & Service Writer
Writer Job 46 miles from Falmouth
Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a Sales & Service Writer. The Sales and Service Writer will be a customer service focused individual.
Responsibilities:
Greet customers, fulfill needs, and build a loyal customer base.
Foster a positive and friendly environment
Provide customers with product information, schedule appointments, and handle their tire and auto service needs
Requirements
High school diploma or equivalent
Customer service experience in a retail environment
Strong telephone skills
Understanding the tire and auto service industry is a plus
Dependable Transportation
A proven sales track record in an automotive environment is a plus
Benefits:
Health Insurance- including Medical, Vision, and Dental
Life and Disability Insurance
Paid Holidays, Personal Time, and Vacation Time
Discounted Services
Employee Owned! ESOP Retirement Plan
Flexible Spending
401(k) with Company Match
Tuition Reimbursement
EEO Statement
Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!
Intermediate Specification Writer
Writer Job 25 miles from Falmouth
CDM Smith is an engineering and construction firm delivering legendary service, smart solutions for the environment and infrastructure, and an unmatched experience for our clients and employees. Our firm works with clients around the world to implement solutions to meet current and future needs. CDM Smith is not considering consulting firms for this position.
We are open to full-remote and hybrid schedules for this position.
- Under general direction, writes, edits and coordinates use of basic to advanced project technical specifications related to the engineering and architecture professions, using multiple specification platforms; MasterSpec, SpecsIntact, SpecPoint or client based content.
- Coordinates review of Division 00/01 with project managers and firm's counsel. Can include integrating client front ends or generating EJCDC, DBIA or AIA front ends.
- Develops, maintains, and updates project specifications table of contents (TOC) based on section lists received from each discipline.
- Creates, updates, and maintains specification section development responsibility worksheets.
- Incorporates appropriate federal, state, and local requirements (including state or federal funding agency checklists, if applicable).
- Leads the quality checking process for the project technical specifications.
- Provides regular updates to each project's PM and design engineer.
- Reviews project drawings for specification continuity.
- In partnership with other specification writers, Community of Practice (CoP) leaders and discipline leaders, updates and maintains the master specifications library. Recommends updates to specifications library and other related policies and procedures.
- Participates in writing new master specifications for the firm's library as needed. Coordinates specific master specification divisions knowledge base as part of team.
- Uploads specifications sections into specifications systems (ex: ProjectWise) Compiles and maintains a complete project manual to be used for duplication and ad hoc reporting.
- Train, mentor, and encourage staff in developing spec writing proficiency and convey the importance of the specifications in concert with project delivery models.
- Coordinates the work of intermediate and entry level spec writers on assigned projects.
- Confirms and coordinates with administrative staff in preparation of documents for submittals.
- Liaison for project engagement with specification software platforms.
- Assist with project contract language and proposals.
- Performs ad hoc duties as required.
**Job Title:**
Intermediate Specification Writer
**Group:**
ISO
**Employment Type:**
Regular
**Minimum Qualifications:**
- Associate's degree.
- 5 years of related experience.
- Equivalent additional directly related experience will be considered in lieu of a degree.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Well-rounded experience with design, project management and construction administration.
- Experience writing and editing engineering technical specifications for public, government and private sector projects.
- Experience with environmental and water engineering preferred.
- Experience with CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop specifications required.
- Experience using master specifications, writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred.
- Membership in CSI with CDT or CCS certification desirable or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
5%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Advanced knowledge of necessary formatting requirements for technical specifications.
- Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing.
- Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing.
- Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development.
- Expert knowledge of project bidding and contract procedures.
- Strong problem‐solving skills.
- Exceptional written and oral communication skills.
- Excellent interpersonal skills.
- Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches.
- Demonstrate diligence, attention to detail and an overall positive attitude when meeting deadlines.
- Provide consistency in the delivery of our project specifications.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$60,070
**Pay Range Maximum:**
$99,091
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Service Writer - Sanford, ME
Writer Job 33 miles from Falmouth
TITLE: Service Writer
REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly
The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different & better experience. A Service Writer must be able to work effectively with team members to ensure effective communication, teamwork, and operation in serving customers at their location. The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
2. Serve customers by consulting with them, building relationships with them, and by following the VIP processes to educate them about the condition of their vehicle, based on mileage and results of the MPI vehicle inspection.
3. Achieve better than average success in customer engagement as measured by VIP Sales & Execution (SAX) score
4. Learn and be able to successfully execute all activities as assigned by the Service Manager and help the team deliver a different and better customer experience to every customer.
5. Learn VIP's processes and be prepared to successfully execute the essential duties and responsibilities listed below
a. Take and pass all required and assigned LMS training
b. Complete any and all relevant vendor training
c. Become T.I.A basic automotive tire service (BATS) certified
d. Become T.I.A. advanced TPMS certified
e. Become ASE certified
f. Effectively communicate with the team throughout the day, daily huddles, and bi-monthly store meetings
g. Monitor e-mail throughout the day for customer appointments and communication
h. Train, support and deliver the 5 for 5 process to educate our customers about their vehicle's conditions and partnering with them on any necessary solutions
i. Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order
j. Attend off site meetings and training sessions as needed. Typically, several times per year
6. Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
c. Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day
d. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
e. Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business
f. Any facility or equipment issues should be entered into the facility or equipment database
7. Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
7. Additional Responsibilities (Performs other functions as required.)
· Communicates with management as needed to ensure compliance with service standards and company policies
PERFORMANCE MEASURMENT:
·