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Wine Steward skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical wine steward skills. We ranked the top skills for wine stewards based on the percentage of resumes they appeared on. For example, 56.6% of wine steward resumes contained wine as a skill. Continue reading to find out what skills a wine steward needs to be successful in the workplace.

15 wine steward skills for your resume and career

1. Wine

Here's how wine stewards use wine:

Key Results: Researched, developed and implemented restaurants first and currently utilized wine management inventory, usage and ordering system.
Restocked wines - Assisted customers with wine selections - Communicated with wine representatives

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how wine stewards use pos:

Enter orders into POS system; prepare daily sales reports for management; and perform heavy cash handling and reconciliation functions.
Relay orders to the bar and kitchen by accurately recording guests selections and keying them into the POS system.

3. Spirits

Here's how wine stewards use spirits:

Maintain all stocking duties to shelf, wine shop, cellar, coldbox, spirits and mixer aisles.
Provide extensivegeneral customer service for all products including lock-box spirits and winecellar products.

4. Floor Displays

Here's how wine stewards use floor displays:

Coded merchandise and arranges shelf and floor displays.
Created point of sale and floor displays.

5. Strong Customer Service

Here's how wine stewards use strong customer service:

Displayed strong customer service skills to maintain customer relations.
Established strong customer service Assisted with purchasing and acted as liaison to local distributors Developed and executed in-store visual displays

6. Wine Tastings

Here's how wine stewards use wine tastings:

Attended special wine tastings in Philadelphia.
Inventory, orders and wine tastings.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how wine stewards use customer service:

Generated considerable repeat business and customer loyalty by providing exceptional customer service, leading to consistent increases in sales.
Increased sales throughout the Liquor Department by providing best-in-class customer service and by demonstrating outstanding industry knowledge.

Select Skills To Add To Your Resume

Wine

POS

Spirits

Floor Displays

Strong Customer Service

Wine Tastings

8. Wine List

Here's how wine stewards use wine list:

Conducted wine education for staff and helped set up one of the best wine list in the state.
Train staff in wine list, pairings and table service.

9. Wine Cellar

Here's how wine stewards use wine cellar:

Maintained and managed the wine list, stock, suppliers, the wine cellars which included inventory control.
Manage and maintain multiple wine lists throughout the property including a 2000 bottle selection wine cellar.

10. Wine Knowledge

Here's how wine stewards use wine knowledge:

Gained expansive local and fine wine knowledge.
Gained extensive wine knowledge while working side by side with a 6000 bottle wine cellar.

11. Store Management

Here's how wine stewards use store management:

Recommend new products to store management to be offered in the department.

12. Wine Service

Here's how wine stewards use wine service:

Assist guests in all aspects of fine dining service, concentrating on guest satisfaction and wine service.
Worked alongside a large team that worked as one to assure accurate timing, courses, and wine service.

13. Culinary

Here's how wine stewards use culinary:

Partnered with culinary team to create a unified food and beverage vision while promoting concept and remaining current with leading trends.

14. Wine Sales

Here's how wine stewards use wine sales:

Top food/wine sales throughout company* Achieved high respect from peers and management
Wine sales in retail areas.

15. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how wine stewards use product knowledge:

Trained staff on sales techniques and product knowledge to drive revenues.
Assist customers with product selection and product knowledge.

5 Wine Steward Resume Examples

Build a professional wine steward resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your wine steward resume.


Kathleen Spencer Wine Steward Contact Information Elk Grove Village, IL (550) 555-6879 kspencer@example.com Skills • FOH • To-Go Orders • RUN Food • Staff Training • Greeting Customers • Wine List • POS • Wine Selections • Fast Service • Spirits Employment History Wine Steward 2017 - Present PRP Wine International Elk Grove Village, IL • Meet my sales goals- Provide excellent customer service- Provide an excellent In-Home wine tasting experience • Exceeded sales goals throughout tenure. • Pursue weekly/monthly sales goals through cold calling, networking, phone actions, special events and sales presentations. • Managed and coordinated in-home wine tastings, arranged special events, charities and fundraisers. • Expanded existing sales through private parties, special events, and customizing customer labels and other wine gifts. • Initial hired as a Wine Consultant I was responsible for developing private wine lists exclusively for our cliental. Sommelier 2012 - 2017 Walmart Bentonville, AR • Implemented service standards for this upscale Italian restaurant. • Worked with Aloha and HarborTouch POS systems, and trained new hires on the menu and the computers. • Work in a fast paced, high stress climate, while ensuring the highest quality of customer service. • Educated customers about the benefits of loose leaf tea in a high volume store. • Create POS for the shelves. Hostess Cashier 2011 - 2012 Walmart Bentonville, AR • Ensured customer service Processed MoneyGram transactions, bill pay, cash checks, money order Complied with company policies and procedures • Adhered to company policies and provided information to customers on policies and procedures. • Processed merchandise returns and exchanges, and answered any customer service questions. • Provide customer assistance with positive attitude. Education Some College Courses Accounting 2011 - 2011 Western Washington University Bellingham, WA


Andrew Washington Wine Steward Contact Info Phoenix, AZ (890) 555-7510 awashington@example.com Skills Business StrategyWine ProductionWine CellarCommunicationCustomer ServiceProduct InformationHealthcareSales ServiceProduct KnowledgeSales Floor Employment History Wine Steward 2019 - Present Safeway Phoenix, AZ • Marked increase high-end wine and liquor sales since joining Safeway. • Wine list in Top Seven (1991-1992). • help with wine inventory,and stock wine celler. Wine Maker 2018 - 2019 Deco San Antonio, TX • Wine consultation, writing and implementing wine lists and promotional wine dinners. • Conducted wine education for staff and helped set up one of the best wine list in the state. • Exceeded monthly sales goals every month. • Exceeded sales goals throughout tenure. • Serviced existing accounts and prospected for new ones, sampled wines with decision-makers, conducted wine tastings and staff trainings. • Assisted in cashiering and Point of Sale (POS) system procedures. Sales Support Associate 2016 - 2018 Dillard's San Antonio, TX • Provided stellar customer service to guests with friendly and helpful greetings wardrobe suggestions and cashiering. • Assisted the sales team by providing detailed product knowledge and endorsing company policies. • Managed sales floor Performed inventory control, monitored inventory levels, and prepared purchase orders Organized stock room and improved restocking techniques Education High School Diploma 2016 - 2016


Kathleen Spencer Wine Steward Elk Grove Village, IL kspencer@example.com (550) 555-6879 Experience Wine Steward 2017 - Present PRP Wine InternationalElk Grove Village, IL • Meet my sales goals- Provide excellent customer service- Provide an excellent In-Home wine tasting experience • Exceeded sales goals throughout tenure. • Pursue weekly/monthly sales goals through cold calling, networking, phone actions, special events and sales presentations. • Managed and coordinated in-home wine tastings, arranged special events, charities and fundraisers. • Expanded existing sales through private parties, special events, and customizing customer labels and other wine gifts. • Initial hired as a Wine Consultant I was responsible for developing private wine lists exclusively for our cliental. Sommelier 2012 - 2017 WalmartBentonville, AR • Implemented service standards for this upscale Italian restaurant. • Worked with Aloha and HarborTouch POS systems, and trained new hires on the menu and the computers. • Work in a fast paced, high stress climate, while ensuring the highest quality of customer service. • Educated customers about the benefits of loose leaf tea in a high volume store. • Create POS for the shelves. Hostess Cashier 2011 - 2012 WalmartBentonville, AR • Ensured customer service Processed MoneyGram transactions, bill pay, cash checks, money order Complied with company policies and procedures • Adhered to company policies and provided information to customers on policies and procedures. • Processed merchandise returns and exchanges, and answered any customer service questions. • Provide customer assistance with positive attitude. Skills FOH To-Go Orders RUN Food Staff Training Greeting Customers Wine List POS Wine Selections Fast Service Spirits Education Some College Courses Accounting 2011 - 2011 Western Washington UniversityBellingham, WA


Amanda Harrison Wine Steward Employment History Wine Steward 2019 - Present Norwegian Cruise LineMiami, FL • Restock Clean Towels* Stack Deck Chairs at night and unstack them in the morning* Pick up trash and used dishes. • Excel in Best In Class Service to all ABC guest and create a excentant buying experience. • Pursue weekly/monthly sales goals through cold calling, networking, phone actions, special events and sales presentations. Sommelier 2018 - 2019 Ruby TuesdayHughesville, PA • Served food and beverages - Cleaned area - Provide customer service • Mastered operation of Food Service Computer System in one shift. • Explained our wine club and the benefits of joining. • Hired and trained all new employees Customer service Food service Money handling/opening and closing paperwork Front Office Coordinator 2017 - 2018 D-R SERVICESHughesville, PA • Greet patients Scheduling appointments Pulling and filing patient charts Insurance billing • Applied proper ICD-9 and CPT coding to patient invoices and submitted claims to insurance companies for proper reimbursement. • Provided a wide range of administrative functions supporting departmental operations such as data management, organizational structure and effective communication. • Obtained and reviewed medical records of patients prior to scheduled appointments. Education High School Diploma 2012 - 2012 Contact Information Miami, FL (890) 555-3115 aharrison@example.com Skills High End Scheduling Appointments Insurance Companies BTG Patient Check New Patient Information Hippa Patient Care POS Medical Records


Rebecca Thompson Wine Steward Phoenix, AZ (550) 555-2822 rthompson@example.com Skills Sales Goals POS Cctv WPM Staff Members EMS Windows Residential Life Wine List Product Knowledge Employment History Wine Steward 2018 - Present SafewayPhoenix, AZ • Advised customers on wine selections, storage, and culinary ideas. • Wine list in Top Seven (1991-1992). • Developed programs for restaurants including Wine List management and product training. • Manage wine inventory and distributor orders. Wine Steward 2017 - 2018 SafewayPhoenix, AZ • Advised customers on wine selections, storage, and culinary ideas. • Marked increase high-end wine and liquor sales since joining Safeway. • Mastered Point of Sale (POS) computer system for automated order taking. • Meet my sales goals- Provide excellent customer service- Provide an excellent In-Home wine tasting experience Communication Assistant 2016 - 2017 The University of ArizonaTucson, AZ • Monitor facility for safety and security violations through security systems ( CCTV, NICE). • Facilitate area meetings for general communication, sharing information, or generating enthusiasm for participation in community events • General clerical work including telephone calls emails to residents, and assisting other paraprofessional staff. • Worked closely with Residential Life clinical counselor Education High School Diploma 2016 - 2016

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List of wine steward skills to add to your resume

The most important skills for a wine steward resume and required skills for a wine steward to have include:

Wine
POS
Spirits
Floor Displays
Strong Customer Service
Wine Tastings
Customer Service
Wine List
Wine Cellar
Wine Knowledge
Store Management
Wine Service

Culinary
Wine Sales
Product Knowledge
Fine Dining
Inventory Control
Inventory Management
Wine Program
Customer Relations
Private Dining
Wine Inventory
Excellent Guest
Wine Club

Bartending
Computer System
Upselling
Staff Training
Sales Reports
Private Parties
Wine Education
Kroger
Private Events
Facebook
Table Service
Repeat Business

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Wine Steward Skills

Updated January 8, 2025

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