VP, Employee Benefit Administration Practice Lead
WEX Job In Portland, ME
About the team/role:
WEX is an innovative company looking to forge the way in a rapidly changing environment, with a goal to simplify the business of doing business for our customers and partners.. Our Benefits offerings do just that, by empowering people to make confident benefits decisions, so they can live happy, healthy lives.
As a key member of the Benefits Growth Leadership team, you will be responsible for accelerating WEX's Benefits revenue, with a singular focus on our Benefit Administration (“Ben Admin”) product. This leader will develop and execute on a holistic Ben Admin strategy, influencing cross-functional stakeholders in Sales Enablement, Product, Marketing, Go-To-Market, and Service. Experience and ability to “see the big picture” is a must.
A successful candidate in the next 12 - 18 months would deliver the following:
How you'll make an impact:
Practice Leadership & Strategy
Vision and Strategy: Develop a bold vision, strategic goals, and priorities to increase Ben Admin revenue and deliver bundled cross-product sales. This will require cross-functional partnership with Sales, Product, Marketing, Go-To-Market, and Service teams
Market Positioning: Ensure the Ben Admin practice is positioned competitively in the market by identifying trends, creating differentiated service offerings, and building thought leadership.
P&L Management: Own the profit and loss (P&L) responsibility for the Ben Admin practice, including setting revenue targets, managing costs, and ensuring profitability.
Revenue Growth
Drive Customer Acquisition: Lead efforts to acquire new Ben Admin customers, focusing on expanding the customer base and building long-term partnerships. Develop Ben Admin Sales messaging, in partnership with the Marketing team. Cascade in a scalable way through the Sales Enablement processes
Account Management: Partner with our Ben Admin Account management to oversee key customer relationships, ensuring customer satisfaction and identifying opportunities for upselling or cross-selling additional services.
Sales & Marketing Focus: Oversee Ben Admin Sales messaging, in partnership with the Marketing team. Cascade in a scalable way through Sales Enablement processes and go to market motions driving awareness and the WEX brand.
Market Insight & Innovation
Market Analysis: Stay ahead of market trends, understanding industry shifts and customer needs, and adjusting practice offerings accordingly.
Innovative Solutions: Drive the development of new services, solutions, or products that meet emerging customer demands or open new revenue streams.
Competitive Intelligence: Monitor competitors and industry dynamics to keep the practice competitive and innovative.
Build Brand Equity: Grow WEX's brand equity in the Ben Admin space, in partnership with the Marketing team. Build WEX's Ben Admin thought leadership and industry presence through: content creation (white papers, blog posts / social media, and webinars), speaking engagements (industry conferences, events), networking, and industry awards / recognition. Influence and partner with the Public Relations team to drive more WEX media coverage and positive press to enhance brand visibility and reputation.
Customer Satisfaction & Retention
Customer Relationship Management: Maintain and deepen relationships with key customers and partners, ensuring high levels of satisfaction and fostering long-term partnerships.
Customer Feedback: Partner with Account Management's Ben Admin team to address Voice of the Customer / NPS findings and pain points, with support from Product and Technology teams
Retention Strategy: Partner to develop and implement strategies to retain customers, reduce churn, and increase customer lifetime value.
Service Delivery & Operational Excellence
Quality Assurance: Ensure the high-quality delivery of services, products, or solutions within the practice, maintaining customer satisfaction and high standards.
Operational Efficiency: Continuously improve processes to enhance service delivery efficiency, ensuring that operational systems support business goals.
Financial Management & Reporting
Budgeting & Forecasting: Create and manage the practice's budget, including revenue forecasts, and report on financial performance regularly.
Cost Control: Monitor expenses and ensure cost-effective delivery of services, balancing quality with profitability.
KPI Tracking: Track and report on key performance indicators (KPIs) such as revenue growth, customer retention, profitability, and operational metrics.
Team Leadership & Development
Team Management: Lead, motivate, and develop the practice team, ensuring they have the necessary skills and support to meet performance goals.
Talent Acquisition: Oversee the recruitment and retention of top talent within the practice, ensuring that team capacity matches business growth.
Training & Mentorship: Provide guidance, mentorship, and training to team members to enhance their skills and performance.
Experience you'll bring:
12+ years experience growing revenue and thought leadership at a leading benefits administration provider
Deep customer centricity, with a passion for understanding customer problems and rapidly experimenting to solve them.
Strong leadership presence and proven ability to effectively communicate and influence across a broad set of stakeholders and executive leaders to drive strategic alignment
Ability to set a bold vision for the reimagined experiences, and develop a strategy to execute and iteratively deliver on the vision.
Outstanding leadership skills, industry expertise, professionalism, and business planning capabilities
Strong analytical and problem-solving skills, with an extensive use of both quantitative and qualitative data, to drive prioritization and performance.
Strong leadership and communication, with a style that is collaborative, upbeat, inspirational and performance-driven.
A true partner to general management and operations to achieve revenue, profit, and customer NPS objectives Proven history and ability to focus on the big picture
Bachelor's degree preferred
Willingness to travel up to 25%
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $169,000.00 - $225,000.00
Director Data Engineering
WEX Inc. Job In Chicago, IL Or Remote
(*) This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: Boston, MA; Chicago, IL; San Francisco Bay Area, CA; Portland, ME. About the Team/Role: We are looking for a highly motivated, technically deep, and experienced engineering leader to join and manage a group of high-performing engineers in the Data technology org. This is a really exciting time to be in the data space at WEX. We are hiring for a cross-functional initiative with the goal of creating a modern, cloud-based technology ecosystem to allow WEX to be more nimble, faster to market, and open to emerging business opportunities, while keeping regulations, policy, and risk mitigation top of mind. This role is pivotal in shaping the future of data infrastructure and ensuring the scalability, reliability and performance of our data systems.
We are in the process of building a modern data platform with a focus on providing integrated, high-quality, rich, timely, and easy-to-use data to support company business and growth. AI enablement with data is one of our key imperatives. The vision for data org is to transform big data into big value for WEX and its customers through innovation, excellence and partnership.
With efficient and reliable data management, the data platform will allow WEX to more effectively grow our business and customer base in a much faster and safer way together with improved customer experience.
The Director of Data Engineering will report to the VP of Data Technology. An ideal candidate will have a rich experience in large scale platform/application development, data ingestion, processing and serving and various data architectures such as data warehouse, data lake, data lake house, data mesh etc, an established background in developing complex data pipelines, deep engineering skills and technical ability, outstanding people leadership with track record of growing/building strong and productive global teams, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment.
This individual will have a strong track record of helping to deliver effective, highly available, and scalable data assets in a hyper-growth environment where priorities shift quickly.
How you'll make an impact:
* Lead and drive the development of data engineering technology and platforms for the company's data needs, ensuring their reliability, performance, and flexibility.
* Own the technology and architecture of the data services.
* Challenge the status quo to drive better technical solutions that effectively serve all data-related needs.
* Partner closely with leaders in various business units to deeply understand their data needs and jointly develop technical solutions that serve these needs effectively.
* Demonstrate strong thought leadership and partnership to align technical solutions with business goals.
* Grow and build a strong global software and data engineering team, focusing on attracting and hiring top talent.
* Provide effective guidance and coaching on engineering principles and best practices to ensure team productivity, high quality, and timely delivery of initiatives.
* Ensure reliable data platform production execution, observability, and provide clear visibility to partners.
* Partner with other leaders in Data, AI, and various business units to leverage the data platform for their needs.
* Collaborate with solutions architecture, other engineering teams within data org and line of business (LOB) product and engineering teams to integrate the data assets with their products/systems, ensuring reliable execution.
* Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments.
* Ensure the effectiveness of the development, quality, operations, and system performance. Create clear visibility to customers/partners and management.
* Set a high bar for technical excellence and provide guidance, training, and mentorship to engineering teams, focusing on engineering principles, skills, and best practices.
* Foster an environment of continuous learning and innovation.
* Set clear, measurable quality goals for the team in a data-driven manner.
* Partner with security and Site Reliability Engineering (SRE) teams to ensure continuous improvement and compliance with security requirements, service level objectives (SLOs), and error budgets.
Experience you'll bring
* Bachelor's degree in Computer Science, Engineering, or a related field; A higher degree in a related field is a plus.
* Proven track record with at least 10+ years of experience in data engineering, data Ops for a large-scale data platform serving multiple business lines and products, including hands-on design and implementation experience
* 5+ years of experience in a leadership role, managing and scaling engineering teams.
* Extensive experience in designing solutions on High trust/PCI-compliant cloud data platform
* Deep knowledge and rich experience in data ingestions, including streaming technology and systems.
* Proficiency with data platform architecture, design, data dictionaries, multi-dimensional models, objects, star and snowflake schemas as well as structures for data lakes, data science, and data warehouses
* Extensive experience with big data technologies and cloud platforms (e.g., AWS, Azure, GCP).
* Strong expertise in designing and building scalable data pipelines, ETL processes, and analytics solutions using AWS services (e.g., S3, Glue, Lambda), ETL tools [ e.g., Qlik, Fivetran, Informatica IICS], and Snowflake.
* Experience in migrating data from existing warehouses (Oracle, SQL Server) to cloud data platform
* Strong problem-solving, analytical, and critical thinking skills.
* Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
* Experience in software development with programming languages like Python, Java, or Scala.
* Proven track record managing the entire Software Development Life Cycle (SDLC) for complex projects.
* Strong understanding and practical experience with CI/CD pipelines, automated testing, and agile methodologies.
Leadership & Personal Characteristics
Beyond experience, the right leadership competencies and personal style are critical to success as the Director Data Engineering. The candidate will model WEX's commitment to innovation, integrity, execution, relationships, community, and the excellence that they commit to their customers. They will have a strong corporate stewardship philosophy and leadership style combined with the following:
* Demonstrates a collaborative, engaging, mission-driven style with good listening skills combined with gravitas and self-confidence to effectively interact with senior leadership and other key constituencies with humility, empathy, transparency, cultural sensitivity, and agility.
* Champions a culture of high standards, pushes for progress, embraces change, and challenges the status quo based on integrity, strong partnership, and financial responsibility. Possess uncompromising ethics and unwavering integrity.
* Able to operate in a fast-paced entrepreneurial environment with a hands-on approach.
* Leads with empathy. Recognizes others, listens intently, holds others accountable, and makes diversity and inclusion a priority. Promotes a culture of trust, transparency, fairness, innovation, collaboration, inclusion, and diversity of thought; empowers individuals.
* Communicates effectively in small and large group formats. Able to articulate a compelling vision and purpose that excites the team and drives outstanding performance and service delivery excellence.
* Talent magnet, talent developer, and talent scout that proactively engages external talent and builds and nurtures internal talent; empowers individuals and manages diverse teams to drive engagement and performance.
* Possesses a high level of intellectual curiosity and learning agility. A natural change agent with a combination of vision and execution skills.
* Understands nuance and how to drive change through influence across a complex business. Superb stakeholder management and comfortable operating in a fast-changing environment.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $188,000.00 - $250,000.00
Customer Support Representative / Contact Center Agent (REMOTE IOWA)
Remote or West Des Moines, IA Job
Job Responsibilities:
Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
Communication - provide feedback on support issues, resolutions or suggestions to immediate supervisor or department manager. Communicate trends, issues and appropriate solutions to supervisors and management.
Support coworkers - provide procedural advice and assistance to other representatives.
Help maintain and ensure positive working relationships with support clients.
Provide all support functions within the guidelines of the contact center and client policies and procedures.
Maintain departmental productivity standards while exhibiting accuracy in applicable ticketing system.
What can Aureon offer you?
Opportunities for professional growth, development, and advancement within the organization
100% remote working employment model
Comprehensive training on hardware and software applications for qualified applicants
Knowledge and experience relating to basic computer applications
Competitive compensation and full benefits package for full-time employees
Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
High school or equivalent
Required Skills:
Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
Excellent written and oral communication skills, including strong listening skills
Intermediate to advanced computer skills with emphasis on Internet knowledge
Aptitude for providing superior customer care
Must exhibit dependability, adaptability and flexibility
Basic math skills
Creative thinking and reasoning ability
Preferred Skills
Experience in sales, marketing, or promotions
Call Center, Customer Service, Inbound, Remote
Remote Paylocity or Paychex experienced Junior HR admin Federal Program (Must be US citizen)
Remote or Reston, VA Job
InfiniSource Consulting Solutions, Inc.
InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction.
SUMMARY:
InfiniSource Consulting Solutions, Inc. is currently searching for Human Resources (HR) Generalist to support our corporate office. (At this time, this is a remote position, but willingness to meet in the Reston area may be requested in the future).
The ideal candidate for the HR Generalist role has proven expertise in Human Resources. This includes benefits administration, talent acquisition, compensation, reporting, and training. To succeed in this role, you should be patient and compassionate, have excellent listening skills, and be able to multitask effectively.
RESPONSIBILITIES:
Must have Assist in creating and distributing internal communications regarding status changes, benefits, compliance, new regulation, or company policies
Coordinate open enrollments, changes, and training for employee benefits programs
Respond to human resources-related inquiries and coordinate with the appropriate internal and external entities
Maintain up-to-date knowledge of federal and state employment law and compliance requirements
Administer new employee on-boarding and orientation
Assist in the development and maintenance of the talent management processes
Collaborate with human resources and business development to develop effective recruitment strategies for active and pipeline recruiting
Identify future staffing needs and assist the respective departments in recruiting efforts
Review and select resumes during hiring processes and update HRIS system accordingly
Submit monthly and annual compliance reports
Provide audit support as needed
Maintain the work structure by updating job requirements and job descriptions for all positions
Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions
Administer annual compliance trainings to the organization through the HRIS LMS platform
Maintain employee personnel records and ensure compliance
Coordinate offboarding, conduct exit interviews and recommend corrective action based on feedback
Assist in developing and executing HR procedures and policies, providing guidance and interpretation for business operations
Participate in development of HR objectives and systems for ongoing company requirements
Assist in the upkeep of employee handbook, contract list, and organizational chart, while taking initiative to contribute to policy development and implementation
Requirements
Bachelor's degree in HR, business, or a related field
3+ years of experience working in the human resources field
Strong detail-oriented and resourceful mindset
Knowledge of HR federal laws and regulations
Excellent communication skills, interpersonal skills, ethics, and cultural awareness
Resourceful, problem-solving aptitude and significant knowledge of HR procedures and policies
Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
Additional HR training or experience is a plus
Intermediate/Advanced knowledge of MS Office, HRIS systems (Paylocity/Unanet), and the ability to learn new technical systems as needed
InfiniSource Consulting Solutions is committed to hiring and retaining a diverse workforce We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. US Citizenship is required for most positions.
HHS Federal Tech Writer with HHS experience
Remote or Washington, DC Job
Full-time, Contract Description INFINISOURCE CONSULTING SOLUTIONS (ICS)
InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction.
JOB TITLE: Tech Writer
CLIENT: HHS
POSITION TYPE: Fully Remote
SUMMARY:
\
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, the Education Technician/Instructor will act primarily as an Academic Advisor and must be able to perform each of the essential duties and responsibilities listed in a satisfactory manner:
Create and execute HHS writing support project plans, following a project delivery approach for work.
Provide academic advising to writing within HHS
proficient in notetaking, proofreading, and writing. The writers should have experience in preparing summary statements, or document equivalent work to summarizing a
Be knowledgeable about HHS process and its process, including writing on these processes and resources.
Be knowledgeable about HHS Database and technological system
Attend HHS writing meeting and other identified training
Requirements
EDUCATION and/or EXPERIENCE:
Must have a minimum of one (1) year of experience writing at HHS
Must have a minimum of one (1) year experience an LMS (database or similar technology).
Minimum of one (1) year experience using live teaching on Microsoft Teams or other like collaboration platform.
Must be proficient in Microsoft Office Suite.
Must be able to speak, read, write, and understand English. Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to senior management, contracting officials, clients, and other employees in the organization.
REASONING ABILITY:
Ability to organize work, define and solve problems, establish, and manage priorities, collect data, establish facts, and draw valid conclusions based on facts. Project Manager participates in prioritization of work and decision-making on allocation of resources. The incumbent must be able to analyze a situation analytically, evaluate the facts/data and formulate a plan of action.
InfiniSource Consulting Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class US Citizenship is required for most positions.
ICS offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k)-retirement plan.
US Air Force Instructional Designer (active top secret clearance required) Must have Federal ISD experience
Remote or Colorado Springs, CO Job
Fully Remote Federal Project Instructional Designer
Define and document learning objectives.
Conduct research and collaborate with subject experts.
Create instructional material: courses, curriculum, student guides or training manuals.
Design content to optimize learning.
Generate the layout of the learning supports.
Redesign content to ensure it matches the learner's needs.
Create visual, audio and interactive learning tools.
Requirements
Active Top Secret clearance
Enterprise Account Executive- Geography
Remote or New York Job
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Job Description:
The Enterprise Account Executive - Geography will manage day-to-day sales and account management elements of established high-value Enterprise clients. As an Enterprise Account Executive - Geography, you will identify, upsell, and expand new and existing opportunities within assigned accounts while ensuring their retention.
This position will primarily serve clients in the Northeastern covering multiple States.
The wage range for this position is $75000 + / annually, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.
This position is eligible to participate in a sales incentive compensation plan.
You are:
Able to identify client needs, innovative, entrepreneurial, and someone who drives sales revenue through the ever-emerging channels of contact of the current marketplace
Autonomous, flexible, agile, high-performing, team-driven, and keen on customer service and client relationship building
Passionate about client success
Collaborative team player who isn't afraid to think outside the box to provide solutions
Able to move boldly in the quest for superior and best-in-market solutions
You will:
Join our Sending Technology Solutions (SendTech) team working from remote (from home) in a Field Sales Capacity
Understand and effectively communicate the value proposition of the Shipping, Locker, MailStream OnDemand, and expansion solution product set
Engage effectively with C-Suite, Operations, and Finance leaders within accounts to uncover problems and KPIs to drive business outcomes
Interact daily with end users, acquisition partners, contracts management, accounts payable, functional IT personnel, security IT personnel, and other account influencers
Diagnose problems accurately and work inside and outside of the internal chain of command to resolve these expeditiously
Partner with internal resources to identify customer contacts, validating applications, identifying new sales opportunities, conducting discovery, and lead generation
Uncover new and organic opportunities
Accurately log all sales activity promptly through the usage of approved sales automation tools - i.e., Salesforce, MS Outlook, Seismic
Manage your business pipeline with truthful representation of opportunities, progression of stages, and forecasting categories as defined by SendTech leadership
Provide precise monthly and quarterly forecasts of expected sales results
Work with an internal team of Product Specialists and Pre-Sales Consultants to execute against target and retention objectives
Attain the assigned quota through retention of current clients and organic growth
Acquire new logos in the mailing and shipping space
Perform other duties as
You have:
SaaS sales experience in the shipping/ mailing space
8 years of Enterprise Sales and Account Management (combined) experience across multiple industries, selling diverse hardware and software solutions, engaging with people from end users to C-level executives in the sales process
Strong business acumen, hierarchy understanding, and excellent business operations knowledge
Experience with Challenge, SPIN, or Thought selling
A proven ability to manage and negotiate complex contract Terms and Conditions
A strong knowledge of technology sales processes (Software and Hardware) and a proven understanding of the drivers of this type of sale
A high level of proficiency in account research and identifying key personas within the account base and new prospects
Demonstrate high levels of technical capabilities, especially with Outbound and Inbound Shipping/Mailing software & hardware platforms, Customer Communications software & hardware platforms, Salesforce, Adobe Pro, MS Teams, MS Outlook, MS Excel, MS Word, MS PowerPoint,
A valid Driver's License and a clean driving record
Our Team:
SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.
Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers. Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.
SendPro MailCenter- Mailing & Shipping Postage Meter
PitneyShip Cube
Smart Lockers
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Innovation Data Scientist III
Remote WEX Job
Remote Opportunity
About the Role
Are you a motivated and skilled AI and Data Scientist eager to make a real impact? Join our innovative team and contribute to cutting-edge AI/ML applications that are transforming industries such as fleet & EV, Health Benefits, and Corporate Payments. In this role, you will apply your data science and AI expertise to develop solutions that address complex, real-world problems for both internal and external customers. If you are excited about the potential of AI and machine learning and want to be part of a mission-driven organization, we would love to hear from you.
How You'll Make an Impact
Contribute to the development and implementation of AI/ML models and algorithms to drive innovation across various industries, including fleet & EV, Health Benefits, and Corporate Payments
Collaborate with cross-functional teams to identify and prioritize impactful use cases for AI/ML applications
Participate in rapid prototyping efforts, focusing on learning from experiments and iterating on solutions to identify the most effective approaches
Demonstrate creative thinking to develop innovative AI/ML solutions
Assist in embedding AI/ML models into web and mobile applications
Contribute to the development of solutions leveraging large language models and other advanced AI techniques to tackle complex problems, such as natural language understanding, text generation, and knowledge representation
Conduct data analysis and feature engineering to extract valuable insights and improve model performance
Collaborate with our AI platform team to design, develop, and deploy scalable and robust AI/ML solutions to solve business problems and improve operational efficiency
Monitor and optimize AI/ML models to ensure their accuracy, reliability, and performance in production environments
Stay updated with the latest advancements in AI/ML technologies and apply them to drive innovation
Actively participate in knowledge sharing and continuous learning within the team
Experience You'll Bring
Bachelor's degree in Computer Science, Statistics, Mathematics, or a related quantitative field
2+ years of experience in developing and deploying AI/ML models in a production environment
Expertise in machine learning algorithms, deep learning frameworks (e.g., TensorFlow, PyTorch), and statistical modeling techniques
Proficient in programming languages such as Python, R, and SQL for data manipulation and analysis
Familiarity with big data technologies (e.g., Snowflake, Google BigQuery) and cloud computing platforms (e.g., AWS, GCP, Azure)
Strong problem-solving skills and ability to think creatively to develop innovative AI/ML solutions
Effective communication and collaboration skills to work with cross-functional teams and stakeholders
Demonstrated experience in delivering AI/ML projects in a fast-paced environment
Ability to persevere and maintain a positive attitude in the face of challenges
Experience with embedding AI/ML models into web and mobile applications is a plus
Familiarity with the latest AI capabilities and advancements, including large language models and generative AI, is a plus
What We Offer
A dynamic, innovative, and collaborative work environment that fosters creativity and encourages out-of-the-box thinking
Opportunity to work on cutting-edge AI/ML projects that have a significant impact on various industries, including fleet & EV, Health Benefits, and Corporate Payments
Access to state-of-the-art technology, tools, and resources to support your work and professional development
Mentorship from experienced AI/ML professionals who are leaders in their field and dedicated to helping you grow and succeed
Collaborative opportunities with cross-functional teams, allowing you to expand your skills and knowledge across various domains
Continuous learning and development opportunities, including workshops, conferences, and training programs to keep you updated with the latest advancements in AI/ML
Flexible work arrangements that promote work-life balance and support your personal and professional well-being
Competitive compensation package, including salary, benefits, and performance-based bonuses
Join a purpose-driven organization that is committed to making a positive impact on society through innovation and technology
Be part of a collaborative, inclusive, and supportive team that values diversity, integrity, and excellence
Enjoy a culture that promotes work-life balance, fosters continuous learning, and celebrates individual and collective achievements
Align yourself with a company that prioritizes customer-centricity, sustainability, and ethical business practices
A diverse and inclusive workplace that values and celebrates individual differences and fosters a sense of belonging
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $113,000.00 - $150,000.00
Head of Global Technology Services Program Management
WEX Job In Portland, ME
About us
WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.
With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.
About the opportunity
The Head of Global Technology Services Program Management is a critical leadership role within the WEX organization, serving as a strategic partner to the CIO, CISO, and Shared Capabilities leaders in Technology and Digital in driving end-to-end outcomes for our 2025 portfolio of products.
You will be responsible for leading and overseeing a team of Technical Program Managers, ensuring the successful planning, execution, and delivery of key initiatives. You will play a vital role in modeling extreme ownership, fostering collaboration across departments and partners, defining and promoting best practices, and driving continuous improvement in program management processes.
About the Team
The Technology Innovation Strategy Office (TISO) is an enabling team focused on driving innovation, improving software quality, and fostering a culture of excellence within WEX Technology. TISO achieves this by investing in talent development, leveraging data-driven insights, aligning technology with business goals, optimizing development processes, and building a strong technology brand. TISO team members will range in expertise from traditional project management skills to those demanded by flow engineering. The ideal candidate will be able to navigate the complexities of the organization while adhering to the vision of improvement as outlined in the Tech Transformation.
You will collaborate closely with the Technology and Product senior leadership of Global Technology Services, including Shared Capabilities, and Information Security, acting as the aligned execution owner for all prioritized work.
Key Responsibilities
Leadership, Team Development, Standards Definition: Lead, mentor, and coach a team of Technical Program Managers, fostering a high-performing and collaborative environment. Provide guidance and support to team members in their day-to-day activities, defining best practice and then ensuring they have the necessary skills and resources to succeed. Strategically hire as needed.
Talent Development and Retention: Recruiting, developing, and retaining top technical talent, fostering a mission-driven and inclusive work environment
Strategic Planning and Alignment: Partner with Technology and Digital leadership to support their development of the strategic roadmap for the line of business, ensuring alignment with overall business goals and priorities. Facilitate Program Increment or Continuous Planning processes within and across Technology domains, collaborating closely with senior technology leaders, solution architects, product partners, and agility engineers.
Execution and Delivery: Oversee the execution of multiple projects and programs within the line of business, ensuring they are delivered on time, within budget, and with high quality. Monitor progress, identify and mitigate risks, and implement corrective actions as needed. Define and report on program health, success metrics, and active progress. Automate ruthlessly.
Ecosystem Building: Build strong internal and external networks, fostering collaboration, and breaking down organizational silos
Stakeholder Management and Communication: Facilitate effective communication and collaboration between teams, ensuring transparency and alignment. Provide regular updates and reports on program status and progress.
Process Improvement and Best Practices: Drive continuous improvement in program management processes and methodologies, promoting best practices and sharing knowledge across the team and organization.
Financial Management and Reporting: Oversee program budgets and financial reporting including capitalization, ensuring accurate and transparent tracking of costs and resource allocation.
Requirements
Education: BS/BA Degree in technical/information science or a related field, or equivalent experience
Experience: 10 or more years of relevant experience in program management, with at least 2 to 3 years of experience in a leadership role overseeing a team of Technical Program Managers.
Strong business acumen and industry awareness in the product line expected. This means:
[Direct experience in a relevant line of business (mobility, benefits, travel, corporate payments, etc. industries) ] OR [Direct internal technology domain (information security, cloud technologies, data and analytics, etc.)]
Coordination with business stakeholders in Legal, Compliance, and Marketing
Technical Skills:
Hands-on development experience, with a deep understanding of the software development lifecycle (SDLC) and the ability to work closely with engineering teams.
Proficiency in data analysis and visualization tools such as Power BI to design and develop dashboards that support program management and decision-making.
Expertise in Agile methodologies (Scrum) and project management tools and software (Jira and Planview ).
Experience in designing and executing streamlined, automated reporting and governance processes that integrate data hygiene with flow optimization, process coaching, and end-to-end delivery facilitation.
Leadership and Communication: Exceptional leadership skills with experience building and managing a global team, providing hands-on accountability and delivery of work for the line of business alongside management expectations
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $150,000.00 - $200,000.00
Bilingual (Spanish) Customer Service Representative
Remote or Omaha, NE Job
Job Responsibilities:
Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
Communication - provide feedback on support issues, resolutions or suggestions to immediate supervisor or department manager. Communicate trends, issues and appropriate solutions to supervisors and management.
Support coworkers - provide procedural advice and assistance to other representatives.
Help maintain and ensure positive working relationships with support clients.
Provide all support functions within the guidelines of the contact center and client policies and procedures.
Maintain departmental productivity standards while exhibiting accuracy in applicable ticketing system.
What can Aureon offer you?
Opportunities for professional growth, development, and advancement within the organization
100% remote working employment model
Sign on Bonus
Comprehensive training on hardware and software applications for qualified applicants
Knowledge and experience relating to basic computer applications
Competitive compensation and full benefits package for full-time employees
Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
High school or equivalent
Required Skills:
Excellent written and oral Spanish communication skills, including strong listening skills
Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
Intermediate to advanced computer skills with emphasis on Internet knowledge
Aptitude for providing superior customer care
Must exhibit dependability, adaptability and flexibility
Basic math skills
Creative thinking and reasoning ability
Site Reliability Engineer (SRE) Intern
WEX Job In Portland, ME
About the Team/Role
WEX seeks a curious and driven Site Reliability Engineer (SRE) Intern who is passionate about applying AI/ML to improve system reliability. This role will be with our SRE team. As an SRE Intern with an AI focus, you will have the opportunity to contribute to real-world projects that leverage cutting-edge AI/ML techniques to enhance the reliability and performance of our systems. Our team fosters a collaborative and innovative environment where you can learn from experienced engineers and make a tangible impact. This internship offers a unique opportunity to gain practical experience at the intersection of SRE and AI.
How you'll make an impact
Collaboratively contribute to developing and improving AI-driven automation tools and scripts for system management and deployment.
Proactively research and evaluate new technologies and tools, including AI/ML frameworks and platforms, to identify opportunities for enhancing system reliability and efficiency.
Creatively explore and implement machine learning algorithms and techniques for anomaly detection, predictive maintenance, and automated root cause analysis.
Effectively participate in incident response and troubleshooting, learning to identify and resolve issues quickly and efficiently while considering how AI/ML could improve these processes.
Document processes, procedures, and troubleshooting steps.
Collaborate with development, operations, and other teams to ensure system reliability and performance, including exploring potential AI/ML collaborations.
Contribute to post-incident reviews, investigating how AI/ML could have prevented or mitigated incidents.
Continually learn and apply SRE principles and best practices, focusing on how AI can be integrated to improve system reliability.
Experience you'll bring
Currently pursuing a Bachelor's degree in Computer Science, Engineering, or a related field with a focus on Machine Learning/Artificial Intelligence.
Educational experience working with machine learning algorithms and techniques.
Basic understanding of operating systems (Linux preferred) and networking concepts.
Preferred Qualifications
Familiarity with scripting languages (e.g., Python, Bash).
Experience with cloud platforms (e.g., AWS, GCP, Azure).
Experience with machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
Contributions to open-source projects, especially in AI/ML or SRE.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $20.00 - $25.00
Remote Federal Contract Specialist (Must have USSOCOM experience) Must have secret clearance
Remote or North Carolina Job
INFINISOURCE CONSULTING SOLUTIONS (ICS)
InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction.
Work Description:
• All work described for the Contract Specialist
• Select the most appropriate pricing arrangements(s) to solicit.
• Prepare unpriced orders and contracts using a simplified acquisition procedure.
• Determine whether a written source selection plan is necessary, and if so, properly
document the source selection planning.
• Plan and conduct effective oral solicitations/proposals.
• Conduct pre-quote, pre-bid, or pre-proposal conferences when appropriate and maintain an
accurate record of the meeting.
• Use audit findings to support cost analysis, price analysis, or cost reasonableness analysis
and to develop negotiation objectives.
• Prepare a negotiation strategy and plan permitting negotiators to maximize the
Government's ability to obtain best value.
• Determine and document the responsibility or capability of a firm to effectively perform
the terms and conditions of the contract.
• Conduct pre-award and post award debriefings to provide feedback to unsuccessful
offerors.
• Plan for the review, evaluation, and judgment of a contractor's performance; clearly define
the COR roles and responsibilities. Conduct post-award orientation meetings to review
contract milestones and responsibilities.
• Make appropriate decisions to allow or disallow contract costs. Adjust the price or fee in
accordance with the terms of the contract. Determine if cost or pricing data were defective
and apply appropriate remedies.
• Analyze a claim and determine its validity; negotiate a resolution if necessary; prepare a
decision.
Requirements
Qualifications:
• Active Secret clearance needed
• Federal contracting experience with USSOCOM
InfiniSource Consulting Solutions (ICS) is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class US Citizenship is required for most positions.
InfiniSource Consulting Solutions offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k) retirement plan.
Sales Development Representative
Remote WEX Job
About the role/team:
As a Sales Development Representative, you'll play a critical role in expanding our sales pipeline by setting up qualified meetings for the field team, driving our company's growth and market reach. In this inside sales role, you'll collaborate closely with Account Executives, helping to build our customer base and laying the foundation for strong client relationships. This role offers a clear path to advancement, with opportunities to transition into an Account Executive position as you master prospecting, lead qualification, and the fundamentals of relationship building and sales execution.
How you'll make an impact:
Responsible for engaging interest from prospects by making outbound calls from opportunities generated by our outside sales team.
Responsible for setting qualified appointments with decision makers.
Interact by phone and email with key personnel up to, and including, C-Level Executives.
Participate in ongoing sales training.
Utilize Salesforce, documenting calls, adding documents and processing accounts all electronically through the Salesforce environment.
Collaborating with the Field Team to ensure appointments are successful and prospects have a clear understanding of the purpose of the meeting from the field.
Meet established monthly sales quota of qualified appointments.
Required to work an established schedule within normal business hours.
Experience you'll bring:
Must be able to answer questions from prospect/customer pertaining to products/services
Excellent verbal and written communication skills (great writer, speaker, and listener)
Interpersonal and organizational skills
Ability to prioritize and utilize existing time management skills
MS Excel, G Suite experience
Customer Service Skills
High School Diploma or GED
Phone skills
Working on a team environment
Problem solving
Sales Skills
Salesforce.com experience
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $21.00 - $28.00
Manager, Database Administration
WEX Job In Portland, ME
The Manager, Database Administration is responsible for all aspects of database administration globally at WEX.
About the Team & Role
Builds and maintains a mature ITIL based approach to database administration
Develops, implements, and maintains policies, procedures, protocols, and associated IT governance and security compliance activities
Plans IT projects, project budgets, and resource needs. Negotiates with vendors, outsourcers, and contractors to secure technology products and services
Protects IT assets through disaster recovery, backup procedures, information security protocols, and change control
Designs and implements cloud server infrastructure, database PaaS solutions, and IaC pipelines
Assesses, approves, and administers all equipment, virtual hardware, and enterprise software upgrades
Practices in database system asset management, including maintenance of database component inventory, life cycle management, and documentation
Performs cost-benefit and return-on-investment analyses for proposed systems and finops analysis for existing systems
Manages and ensures optimal operation and capacity of all database systems (i.e., virtual servers, storage, software, etc.)
Manages technical change control to ensure that all IT changes are implemented in adherence with change control policies, and the appropriate levels of communication are taken when implementing change
Ensures policies are well-documented and communicated for and to departmental personnel
Manages, retains, provides feedback and training, and administers performance reviews and career opportunities to DBA staff as needed
Ensures systems are regularly patched and maintained to enhance data security, network access, and backup systems
Participates in the selection and staffing process by positively promoting the company and position through the interview process, objectively assessing candidates, and selecting the most qualified candidate
Ensures data security, system access, and backup systems are secure
Manages on-call team schedules and ensures proper 24 x 7 coverage. Is available for escalations as needed for critical incidents during on-call hours
How you'll make an impact
Skill to manage and maintain PostGreSQL, Oracle, MySQL databases on IaaS and PaaS in AWS and Azure cloud providers
Skill to communicate professionally, both oral and written
Planning skills include identifying and organizing action steps to achieve a task
Skill to define a problem and identify root causes resulting in solutions
Skill at self-motivation and completing tasks promptly
Skill at making oral presentations that are clear, concise, and easy to understand
Skill in managing and leading others
Ability to organize, prioritize, and respond to multiple projects and deadlines
Ability to identify, implement, and document new procedures or when existing ones are obsolete
Ability to work with interruptions as problems needing immediate attention arise
Ability to work well with security professionals on best practices and methodologies for securing company assets
Knowledge of standard operating procedures, establishing service level agreements
Works proficiently within ITIL requirements for incident resolution, change requests, and problem management
Ability to manage a mix of individual contributor levels from junior up through principal DBAs
Experience you'll bring
A minimum of 5+ years experience in administration of PostGreSQL, experience in administration of Oracle and MySQL desired but not essential
Requires strong technical expertise with PostGreSQL database administration
A minimum of 3 years experience managing Aurora RDS databases in AWS, experience with Azure desired but not required
A minimum of three years experience in managing or leading DBAs
Experience with and knowledge of terraform, automation scripting languages including bash and python
Experience managing people, directing team functions, and leading projects / programs to success
Knowledge and experience with analyzing and troubleshooting server performance metrics and capacity in AWS IaaS
Requires analytical ability, strong judgment, problem solving skills, and effective human relations skills to work cross functionally across the Enterprise with staff and all levels of management in various disciplines
Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
Ability to function in a complex environment thru multi-tasking and establishing and communicating priorities
Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management, acquired company personnel and outsourced service provider
Strong listening and collaboration skills
Ability to solve problems quickly
Preferred Qualifications
Post graduate coursework in Computer Science or Business Administration a plus
Agile ways of working (Kanban, Scrum)
Experience with Qlik data replication
Experience with AWS CLI
Experience with GitHub Action Runners
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $117,000.00 - $155,000.00
Director of Product Marketing, Mobility
WEX Job In Portland, ME
WEX is on a mission to simplify the business of running a business-through smarter workflows and financial intelligence. Our North America Mobility line powers the fleets that keep commerce moving. As Director of Product Marketing, you'll lead the team that turns complexity into clarity across a high-impact portfolio spanning fuel, EV, and telematics solutions.
About The Role
This role blends strategic thinking with frontline execution. You'll own go-to-market strategy, sharpen our positioning, and equip our sales teams to win. Just as critically, you'll build and lead a high-performing PMM team that thrives on insight, iteration, and accountability.
What You'll Do
Leverage AI tools and insights to refine messaging, analyze buyer behavior, and scale GTM execution.
Lead GTM strategy for our fuel card, EV, and telematics products-partnering with product, sales, and CX to drive growth and adoption.
Build differentiated messaging that's rooted in customer insight, validated with data, and aligned to the way fleets actually buy.
Manage and mentor a team of PMMs-fostering a culture of rigor, velocity, and shared wins.
Drive competitive intelligence and market insights that inform roadmap and sales plays.
Define the strategy for sales enablement-ensuring the field is armed with the right content, tools, and talk tracks to close.
What You Bring
10+ years in B2B product marketing, preferably in fintech, SaaS, or workflow-driven platforms.
Transportation or fleet experience is a plus, not a must.
Familiarity with AI-powered marketing tools (e.g., for segmentation, competitive intel, or sales enablement) and a track record of applying them to improve outcomes.
Proven success building and leading product marketing teams that drive results and influence strategy.
You balance strategy and action-you can structure a story, pressure-test it with data, and get it into market fast.
Deep enablement expertise: you know how to translate product value into sales success.
Analytical mindset-you work from dashboards, not just decks.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $165,000.00 - $220,000.00
Internal Auditor
WEX Job In Portland, ME
About Team / Role
The Internal Auditor will join the Internal Audit team, reporting directly to the Internal Audit Manager. You will join a dynamic and collaborative team that supports the SOX planning, performs walkthroughs, and conducts tests of controls. The position requires the auditor to assist in assessing risks for new or changed controls across a wide variety of business processes, and interface with all levels of the organization to complete our yearly audit plan. This role is flexible to be remote or hybrid from Portland, ME, Boston, MA, Washington, D.C., Dallas, TX, or Chicago, IL.
How you'll make an impact
Assist in the selection of audit procedures and in performing audit program steps.
Assist in the preparation of the engagement work program, including the initial timeline and budget, and assess throughout to raise potential overruns and or delays.
Prepare work papers summarizing research and evidentiary data obtained to support conclusions reached.
Document the relevance, sufficiency, and reliability of potential sources of evidence.
Discuss results of work with Audit lead, including deficiencies found and recommended corrective actions.
Participate in writing findings developed during the audit.
Utilize data analytics tools for internal audit planning and fieldwork.
Assist in monitoring and follow-up of the disposition of audit engagement results to Management.
Identify opportunities with Corporate Audit Management to progress the audit project activities, including opportunities for control automation, risk identification and control design, tools and systems used to manage and record testing results, etc.
Experience you'll bring
Education: Bachelor's Degree in Accounting, Auditing, or related field or Associates Degree with 2 additional years of experience.
License/Certification: Progress toward CIA, CISA, or CPA is preferred, but not required
Experience: 2 years of relevant experience.
General awareness of SOX requirements, risk and controls audit concepts, and business processes (e.g., Revenue, Fixed Assets, Expenditures).
General awareness of new technologies and IT risks, and ability to describe basic concepts of IT and data analytics.
Ability to describe fundamental concepts of risk and risk management and describe risk management frameworks, including types of controls.
Ability to demonstrate innovation and open to new ideas. Strong problem-solving skills with the ability to distill key takeaways quickly with guidance from leadership, and presentation skills that allow effective interactions with business partners.
Ability to speak and write effectively; communicating clearly through work paper schedules, memoranda, audit reports, and discussions with line level personnel.
Conforms to acceptable standards of conduct as expressed in the employee handbook and the code of conduct for auditors. Audit and Controls Association. This includes adherence to the ethics principles of integrity, objectivity, confidentiality and competency.
Ability to describe key roles and activities for audit engagement planning, e.g., objectives and scope, risk assessment, work program, etc.
Able to collaborate, negotiate, and persuade while maintaining positive relationships with employees and peers.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $60,000.00 - $80,000.00
Join Our Talent Network for Sales & Growth
Augusta, ME Job
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:- Are passionate about client success.- Enjoy collaborating with others.- Strive to exceed expectations.- Move boldly in the quest for superior and best in market solutions.
Job Description:
Join Our Sales & Growth Talent Network
Our Sending Technology Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our mailing and shipping technology supports more than one million businesses, from addressing and postage evidence to multi-carrier parcel shipping and payments.
We're building a network of sales professionals who are passionate about driving business growth and building meaningful relationships with customers. By joining our talent network, you'll be able to stay connected with our organization and be notified when new sales and growth positions become available.
Important NoteBy submitting your profile to our talent network, you understand that:
+ This is not an application for a specific position
+ You will receive notifications when new sales positions are posted publicly
+ There is no guarantee of contact or interview
+ Active positions will be posted separately and require a separate application
+ Your information will be kept on file for future reference
How to JoinSubmit your resume and brief introduction telling us about your sales experience and what interests you about our organization.
---Note: For current open positions, please visit our Careers (***************************************** page
We will:
- Provide the opportunity to grow and develop your career- Offer an inclusive environment that encourages diverse perspectives and ideas- Deliver challenging and unique opportunities to contribute to the success of a transforming organization- Offer comprehensive benefits globally (PB Live Well (******************************************************* )
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Women / Minorities / Veterans / LGBTQ+ / Individuals with Disabilities are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Information Security GRC Analyst 3 - PCI DSS Compliance
WEX Job In Portland, ME
About the Team/Role
We are seeking a highly experienced and proactive Information Security GRC Analyst Level 3 - PCI DSS Compliance to support our organization's PCI DSS compliance efforts. This role will focus on ensuring strict adherence to the Payment Card Industry Data Security Standard (PCI DSS) while contributing to broader governance, risk, and compliance (GRC) initiatives. The ideal candidate will possess deep expertise in PCI DSS and the ability to drive compliance programs in complex environments.
How you'll make an impact
Participate and play a key role in the WEX PCI DSS compliance program, ensuring ongoing adherence to the latest PCI DSS requirements.
Act as the subject matter expert (SME) for PCI DSS, advising stakeholders on compliance strategies, risks, and security best practices.
Conduct and coordinate PCI DSS gap assessments, control evaluations, and risk assessments to identify and remediate deficiencies.
Conduct and coordinate PCI DSS annual reviews in accordance with PCI DSS v4.0.1.
Serve as the primary liaison for external audits, working closely with Qualified Security Assessors (QSAs), auditors, and regulatory bodies to ensure successful compliance certifications.
Develop and maintain PCI DSS policies, procedures, and documentation to align with regulatory requirements and industry best practices.
Collaborate with IT, Security, Legal, and Business teams to integrate PCI DSS controls into enterprise security and risk management frameworks.
Implement security and compliance automation tools to enhance PCI DSS control effectiveness and efficiency.
Stay updated on PCI DSS regulatory changes and evolving threats, advising on necessary adjustments.
Support broader GRC initiatives, including ISO 27001, NIST, SOC 2, and risk management programs, as needed.
Experience you'll bring
Education: Bachelor's or Master's degree in Information Security, Computer Science, Business, or a related field (or equivalent work experience).
5+ years of experience in information security, compliance, risk management, or a related field, with a strong focus on PCI DSS compliance. Experience with PCI issuing banks preferred.
Technical Knowledge: In-depth understanding of PCI DSS, security frameworks (NIST, ISO 27001, SOC 2), risk management methodologies, cloud environments (AWS and Azure), and secure network architectures.
Skills: Strong analytical, problem-solving, and project management skills; ability to communicate effectively with both technical and executive stakeholders.
Tools & Technologies: Experience with GRC tools, security compliance platforms, vulnerability management tools, and cloud security.
Certifications (Preferred): PCI Professional (PCIP), Qualified Security Assessor (QSA), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM).
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $94,000.00 - $125,000.00
Revenue Management Intern
WEX Job In Portland, ME
WEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. We have created a powerful ecosystem that offers seamlessly embedded, personalized solutions for our customers. Through our rich data and specialized expertise in simplifying benefits, reimagining mobility, and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential.
WEX values an inclusive workplace that unifies and celebrates the diversity of our people. Our 5,700-plus employees across 16 countries give us a deep understanding of the different operating environments and challenges, service expectations, and opportunities that exist for us and for the customers we serve.
Our Program:
The WEX Internship Program offers a robust experience for ambitious and curious students, who are interested in growing professionally and developing their skills to become the next generation of technology leaders.
Our internship program is designed to provide interns hands-on, practical experiences while working alongside some of our industry's smartest teams; as well as providing immediate value to their teams and our leaders.
As an intern, you will be challenged and offered the opportunity to make an impact across the business and be involved in the company's most critical business decisions.
What you will be doing in this role:
Driving operational improvements through specific project-based work.
Analyzing key business drivers such as customer behavior, sales effectiveness, attrition, and pricing.
Collaborate with FP&A, Sales, Marketing, Product and IT teams to execute on project-based work.
Identifying opportunities for improvement and efficiency gains within internal pricing processes
You will:
Actively lead internal projects that deliver strategic insights and recommendations to WEX leadership
Provide analytical rigor and bring strategic vision to key initiatives
Nurture deep, trusted partnerships with your respective business teams
Understand how your job is key to support the wider WEX's organization
You should also expect:
A collaborative and challenging working environment
The opportunity to engage with various stakeholders across the business and senior leadership teams
To train and develop your skills in your area of work with some of the best experts in the payment industry
Who we are looking for:
At a minimum, you should be a rising junior, senior, OR masters-level student, in a degree/certificate-seeking accredited program
Strong project management skills, including planning and execution
Strong written and verbal communication skills, including presenting information
Strong quantitative, analytical and problem solving skills
Strong interpersonal, leadership and communication skills
Ability to work in a dynamic, collaborative environment
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $18.00 - $23.00
Associate Software Engineer
WEX Job In Portland, ME
About the Team/Role
We are looking for a highly motivated and high-potential entry-level Engineer to join our Data Lake engineering team to make significant contributions to our Data Lakehouse product and grow your career.
This is a really exciting time to be in the Data Lake engineering team at WEX. The team has an opportunity to create a brand new Data Lakehouse that powers our Data, AI and machine learning initiatives. We work with cutting-edge technologies like AWS, Azure, Docker, and Kubernetes to create a dynamic environment that supports the development and deployment of AI models at scale.
We have challenging problems with huge business impact potential for you to work on and grow. We also have a strong team with highly talented and skillful engineers and leaders to support, guide, and coach you.
If you dream to be a strong engineer who can solve tough problems, generate big impacts, and grow fast, this is a great opportunity for you!
How you'll make an impact
Collaborate with partners/stakeholders to understand the requirements of our Data and AI development teams and key challenges.
Learn and practice designing, building, and maintaining a Data Lakehouse on AWS and Azure to support Data and AI/ML workloads.
Gain hands-on experience with containerization technologies (Docker) and orchestration platforms (Kubernetes).
Learn and implement CI/CD pipelines for automating the deployment and management of AI infrastructure.
Develop and maintain monitoring and alerting systems to ensure the health and performance of production Data Lakehouse infrastructure.
Learn to analyze system performance data to identify bottlenecks and opportunities for improvement.
Learn from your peers and foster continuous learning of new cloud technologies and best practices.
Learn our team's processes and best practices and apply them to given tasks with help from peers and your manager. Make sure to understand the underlying problems you try to solve with these tasks, and your implementations effectively address these problems in a reliable and sustainable way.
Partner with team members in development and problem-solving.
Proactively seek reviews from senior engineers on your work to ensure quality.
Experience you'll bring
Bachelor's degree in Computer Science, Software Engineering, or a related field. OR demonstrable equivalent deep understanding, experience, and capability.
1 year of experience in software engineering or cloud infrastructure is a plus.
Demonstrable programming skills in a 3GL strongly-typed language like Java, Python, C/C++ or Golang.
Strong problem-solving skills, excellent communication, and collaboration skills.
Highly self-motivated and eager to learn. Always watching out for new technologies and adopting appropriate ones for improving your productivity, as well as the quality & effectiveness of your deliverables.
Capable of designing good solutions for small/medium scale problems or components.
Strong understanding of cloud platforms (AWS, Azure), networking, and automation is a plus.
Some understanding of containerization (Docker) and orchestration (Kubernetes) is a plus.
Passionate and interested in AI/ML technologies and cloud infrastructure.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $94,000.00 - $125,000.00