Westside Regional Medical Center Jobs

MedSource Travelers offers assignments nationwide and is currently seeking a qualified CT Tech with 1-2 year's experience for a travel assignment in Plantation, Florida. Please have resume, skills checklist and 2-3 references. Contact us today about job details. The benefits of MedSource Travelers include, Weekly Pay Holiday Pay Continuing Education Referral Bonus Completion Bonus Extension Bonus Medical Benefits Dental Benefits Vision Benefits Let's get started!

Full-time Description Under the direction of the Customer Service Supervisor, the Customer Service Specialist II will be responsible for responding to incoming calls from all customers in a prompt and courteous manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Promptly and accurately answer all account related questions. Meet department goals and standards for incoming patient calls via ACD. Verifies and updates patient demographic, financial class, and insurance information for each patient encounter. Performs advanced error corrections. Accurately loads patient insurance information and processes all changes to AR (charges) affected by updated insurance information. Sends request to the appropriate MedPro representative if specialized actions are required to resolve account concerns. Enters detailed account notes (on account level or claims level) documenting every customer encounter and any actions taken for an account or review performed. Demands on-line claim forms and patient ledgers as appropriate based upon needs. Completes account follow-up notes and responds to all phone and email messages within 24 hours of receipt. Able to perform detailed account analysis to determine origin of balances with the ability to recognize when an account should be referred to the appropriate MedPro representative for research involved follow up. Trained on account separation procedures. Ensures that all aspects of the account that are affected by the changes are addressed prior to statement generation. Works correspondence. Works weekly turnover and small balance write off reports. Works Duplicate Account Report requests. Assists Customer Service Specialist I with account questions/problems. Thoroughly reviews all account balances before placing an account with an outside collection agency. Processes turnovers to outside collection agencies via Credit and Collections and enters appropriate response codes on account level. Follows established guidelines whenever payment in full cannot be collected on balance. Accurately follows written and verbal instructions. Other duties as assigned by management are accepted willingly and completed in a timely manner. Accurately perform Void and Reenter corrections as needed. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Minimum 2-years customer service experience. Minimum 1-year medical billing experience and billing system experience or equivalent. KNOWLEDGE, SKILLS AND ABILITIES Ability to prioritize and manage multiple tasks. Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills. Good organizational skills and ability to adapt to frequent changes. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Must be able to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Office environment. Exposed to frequent and constant interruptions in daily functions/schedule. May be required to work extended hours to meet department needs.

Full-time Description Responsible for monitoring, reporting, and analyzing MCC Employee interactions with patients, internal and external customers, and vendors via telephone using multiple reporting and tracking platforms. This role ensures quality assurance by evaluating communication effectiveness, identifying areas for improvement, and supporting training initiatives to enhance customer service and telephone etiquette. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors and audits incoming and outgoing customer and patient calls as assigned based on set criteria. Tracks and reports specific criteria for these calls to the direct supervisor as directed. Uses multiple tracking platforms per directive, such as objective and subjective phone data, patient survey results, and patient review results to track trends and cross analyze results. Ensures accurate and complete data collection based on criteria directed. Gathers and analyzes data to identify areas needing improvement. Conducts quality improvement study on topic mutually agreed upon with the Executive Officer and/or SVP of Operations. Maintains responses from patients resulting from various patient satisfaction surveys when applicable. Maintains and tracks patient reviews from various platforms when applicable. Presents audit and program analysis regularly to the Executive Officer and/or SVP of Operations. Assists with reporting to Clinical Department Practice Managers on areas of improvement regarding telephone interactions with customers. Actively participates in training for best practices in customer service and telephone etiquette. Assists in review of procedures for patient telephone call protocol. Acts as a resource for Management team and staff on data correlation between patient satisfaction and telephone interactions with MCC employees. Monitors the physical space within MCC as well as paperwork distributed to MCC patients to ensure building appearance and materials maintain updated and fresh appearance. Performs other duties as assigned cheerfully and willingly. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION / EXPERIENCE REQUIREMENTS High School Diploma Some College Preferred Customer Service in the Medical Environment Preferred Healthcare Sales and/or Customer Service Supervisory Experience a plus KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Ability to manage multiple tasks at the same time. Knowledge of telephone and computer systems. Excel and analytical skills required. Excellent telephone skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional.

Full-time Description The Optical Sales position is responsible for dispensing eyewear, such as spectacles, contact lens and other visual aids. Fills prescriptions written by Ophthalmologists or Optometrists. Assist patient in choosing the frames and lenses best suited to the patient's needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Fill ophthalmic eyeglass prescriptions, fit and adapt lenses and frames, utilizing written optical prescription. Evaluate prescription in conjunction with the patient's vocational and avocational visual requirements. Determine patient's current lens prescription, when necessary, using lensometer or lens analyzer and patient's eyeglasses. Recommend specific lenses, lens coating, and frames to suit patient's needs. Assist patient in selecting frames according to style and color, coordinating frames with facial, eye measurements and optical prescription. Measure patient's bridge and eye size, temple length, vertex distance, papillary distance, and optical centers of eyes, using millimeter rule and light reflex pupilometer. Prepare work order and instructions for grinding lenses and fabrication eyeglasses. Verify plastic or metal frames to adjust eyeglasses to fit patient, using pliers and hands. Instruct patient in adapting to, wearing, and caring for magnifying glasses and low vision aids. Repair damaged frames. Compute amount of sale and collect payment at the time service is rendered. May be requested to grind lens edges or apply coating to lenses. May be requested to select and order frames for display. Responsible for assisting with inventory control. Enter optical charges on a daily basis and reconcile associated batches, etc. Utilize inventory system for patient information related to prescriptions and vision insurance charges. Efficiently and accurately enter and maintain patient optical files and records. Ensure aesthetics of Optical Shop displays and outside display units are cleaned and maintained. Assist with contact lens sales, appointments, and fittings. Serve as (Patient Service Representative) PSR when necessary. Work under the direct supervision of the Licensed Optician and/or Optometrist. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Maintain any required licensures or certifications. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff at all levels of the organizational hierarchy in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Knowledge of how to operate lensometer, pupilometer, lens clock, mm rule for measuring interpupillary distance and bifocal heights. Must be able to safely and correctly operate Lensometer, Pupilometer, lens clock, mm rule for measuring interpupillary distance and bifocal heights, Tint Unit, Tracer, Edger, Hand Stone, Polisher, Heater, Ultra Sonic Cleaner and various precision hand tools. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour period/workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Full-time Description Under the direction of the MedPro Claims Research Supervisor, the Claims Research Specialist III is responsible for performing the duties related to insurance follow up/collection and maintaining of accounts receivables. ESSENTIAL DUTIES AND RESPONSIBILITIES Ability to work all carriers accurately and efficiently including “Special Accounts” (i.e. WC, MVA, etc.) Work weekly worklist: Carrier specific worklist daily No activity Manager Respond (Goal: 48 hours) Ability to effectively and efficiently work client specific claims as outlined in MedPro/client contracts. Work insurance requests. Work correspondence. Work rebilled HCFA claim forms. Respond to questions from MedPro customers and billing staff related to insurance or account A/R activity in a courteous and professional manner. Communicate with Claims Research Supervisor on carrier trends Perform error corrections. Ability to effectively communicate via claim notes per MedPro policy and procedure. Update patient accounts with the correct insurance information. Refile coding denials with appropriate material received from the Consultant Practice Manager (CPM). Complete assigned projects within deadline, as directed by the Claims Research Supervisor. Perform daily functions with minimum guidance from Claims Research Supervisor. Accurately follows written and verbal instructions. Other duties as assigned by management are accepted willingly and completed in a timely manner. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Minimum 1-year insurance billing experience or equivalent. Minimum 1-year medical billing software or equivalent. KNOWLEDGE, SKILLS AND ABILITIES Ability to prioritize and manage multiple tasks. Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC Windows, MS Office) and ability to quickly learn new applications. Acceptable typing speed and accuracy with ten-key by touch skills. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Must be committed to the protection of confidential information, records and/or reports. Possess strong critical thinking and analytical skills. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to maintain focus while working in close proximity to others. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Office environment Exposed to frequent and constant interruptions in daily functions/schedule. May be required to work extended hours to meet department needs.

Full-time Description Cleans and prepares instruments for surgical cases. Reviews and maintains adequate level of supplies for sterile supply room. Assists in transporting and lifting patients in preoperative, operating room and recovery room areas. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle, clean instruments and equipment according to manufacturer's cleaning and maintenance recommendations. Assemble trays swiftly with minimal errors. Check for broken instruments and ensure that all parts of the instruments are present in the appropriate trays. Properly wrap instruments and supplies and place chemical indicators in all trays and packs to be sterilized. Follow policies and procedures regarding the loading, operating and maintenance of steam sterilizers, and SPD equipment to include routine cleaning of same. Maintain a clean, neat and safe environment at all times. Ensure that adequate and predetermined inventory levels of processed and sterile supplies are maintained in SPD. Assist in receiving and stocking operating room supplies. Ensure blankets and sheets are stocked in the blanket warmers. Assist in general cleaning of operating rooms to include the removal of trash and linens from the room. Perform other duties as assigned. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Have a high school diploma or GED. Must hold and maintain current CPR certification. 1 year of experience in sterile processing. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills and strong interpersonal skills. Must pay close attention to detail Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Lifts (maximum of 50 plus pounds) when necessary. Standing/Walking: Constantly; activity exists up to 90% of the time Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour workday. Physically able to work long hours. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional.

Assists in minimally invasive procedures, operates imaging equipment, and communicates with the radiology team.

Full-time Description Responsible for assisting Practice Manager in managing the daily operations of assigned physician specialty practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist Practice Manager in an administrative capacity within a physician specialty practice, both operationally and fiscally. Function as a Patient Services Representative III when necessary to include all duties of Patient Services Representative III job description. Identify self to internal and external customers by wearing identification badge at all times. Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently. Receive, place and transfer calls using appropriate telephone etiquette; handle telephone request with courtesy and accuracy. Accurately take and distribute messages. Request changes to Practice Point Plus system as directed by Practice Manager. Assist in planning, implementing and administering medical programs and services, including personnel administration, training, and coordination of medical, nursing and other staff. Assist in directing, supervising and evaluating work activities of medical, nursing, technical, clerical, and other personnel. Assist in monitoring physician and staff attendance at mandatory training sessions. Collect, review and authorize all timesheets, timecards and other payroll data, as indicated. Meet prescribed deadlines for submission. Collect and distribute paychecks and reimbursements, to staff and physicians, as indicated. Include detailed IDP information as needed. Assist in reviewing and analyzing financial statements, receivables reports, balance sheets, and physician and mid-level provider production reports. Maintain knowledge of each physician pay sources, referring physicians and market resources. Assist in reviewing and authorizing expenditures. Coordinate financial reporting and accountability of such. Assist in establishing rates for services, based on department specific protocol. Track collections, payments and identify ways to improve financial success. Identify, order, pick-up, deliver medical and non-medical related supplies and materials, as needed. Assist in developing, implementing and maintaining organizational policies and procedures for each department. Assist in managing and improving practice environment. Identify, report and request maintenance assistance for work orders. Follow-up as required. Assist in monitoring the use of diagnostic services, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services. Utilize computerized record and data management systems to process data, such as claims activities and payments, and to produce reports. (i.e., Desktop Query, claim system, A/R reports, financial databases, etc.) Research and resolve denied claims. Communicate claim resolution to the Practice Manager for error correction, submission of appropriate documentation, authorization for charge adjustment, etc. Follow-up to ensure claim processed accordingly. Assist in reviewing and identifying issues for the Practice Manager regarding unpaid or suspended claims. Collaborate on strategies for prompt payment. Primarily responsible for identifying denied claim trends. Research, resolve and implement front-end solutions where applicable. Review charges, fees and carrier allowable annually. Compile and distribute updated information as applicable. Assist in monitoring and managing charge entry for billing consistency, efficiency and effectiveness. (Charge lag, overrides, context edits, etc.) Accountable for the completion of the Missing Services Report (MSR) and Credit Manager Report (CMR), and Manager Denial Report for the department. Assist in establishing work schedules and assignments for staff and physicians. (i.e., on-call schedules, managing physician and staff time-off, other coverage issues, etc.) Develop and foster professional relationships with other MCC departments. Collaborate and coordinate with MCC departments and staff for the operational and financial needs of each department and/or physician. Monitor and ensure compliance between departments, physicians, staff and regulatory guidelines. Organize, implement, and ensure completion of Compliance-mandated protocols, including: Annual and Specific Compliance Training, OSHA/Biohazard training and checklists, as well as, all other departmental checklists. Assist in the development of educational materials, organize and conduct in-service training. (Coding, insurance and/or reimbursement changes, including other training, updates and changes). Maintain communication between physicians, staff and other departments by attending meetings and coordinating interdepartmental functioning. Monitor the registration of all patients, demographic and insurance information. Assists in answering correspondence received from attorneys and insurance companies. This includes formulating replies to requests for patient's future medical expenses estimates. Manage the scheduling of all depositions, conferences, and meetings with attorneys or rehabilitation nurses so as not to interfere with surgeries or patient schedule. Always log in surgery book. Manage and verify workers compensation cases including appropriate documentation, verification and follow up. Produce and deliver invoices for all special reports to attorneys and attorney depositions/conferences; post checks received and update patient notes accordingly. Assist in monitoring patient reminder appointment telephone calls and no-show rates. Monitor and ensure staff compliance with parking guidelines and regulations. Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations and health insurance changes. Develop and maintain departmental buck and/or charge slips, as directed. Assist in monitoring compliance with specific regulatory guidelines, such as HIPAA, Starke Laws, Fraud and Abuse, and safety daily. Hand-deliver all notices, correspondence and voting materials requiring physician signature or immediate attention, as directed. Be within immediate contact of Practice Manager at all times, via telephone, email, or in person. Perform tasks and duties of absent staff members, as needed. Attend events and other MCC functions as appropriate. Assure that appropriate insurance authorizations have been performed prior to scheduled surgeries. Track laboratory, pathology and x-ray results and communicate to patient, after physician* instruction. Assure all ancillary study results have been received, reviewed and any issues resolved. Perform preparatory information and request authorization when appropriate. Anticipate departmental needs and improve office efficiency by assisting other staff as necessary. *Physician has the option to delegate this responsibility to a mid-level provider. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is a high school diploma or GED. Two (2) years of experience in a healthcare environment, preferably in a physician office, required. One (1) year of supervisory experience required Healthcare license or certification preferred throughout employment in this position. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Must be able to accurately prioritize multiple tasks. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical front office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Regional One, Inc. is revolutionizing the aviation industry with cutting-edge solutions that push the boundaries of what's possible in aircraft sales, part sales, leasing, and support. At the forefront of innovation, we provide high-performance regional aircraft and forward-thinking services that keep airlines and aviation professionals flying high. With a dynamic approach and a deep passion for what we do, Regional One is all about creating unique, flexible solutions that meet the fast-evolving needs of today's aviation world. We're more than just a provider-we're a partner in helping our customers soar. Position Overview We are seeking a results-driven and highly skilled Inventory Control Manager to join our Regional One team. In this critical role, you will lead the daily activities of the inventory control staff, overseeing material control, work order kitting, and inventory management across all aerospace parts and materials. Your responsibility will span across multiple inventory locations, including our primary facility, SC-Greenville, and offsite warehouses, ensuring precision and compliance with industry standards. As the Inventory Control Manager, you'll be instrumental in managing the collection and evaluation of cycle counting data, reconciling inventory discrepancies, and identifying the root causes. You will work closely with stakeholders to develop and refine processes that enable the seamless and accurate movement of parts and materials, critical to maintaining the high safety and quality standards of the aviation and aerospace sector. Join us and help keep our operations flying high with efficiency and precision! Specific Duties and Responsibilities People leader - able to motivate, inspire, coach, teach, train, mentor, and counsel a team, including performance feedback, to build a top tier team. Process leader - able to understand and implement policies and procedures and ensure team compliance. Manage the day-to-day operation of inventory control functions. Establish and execute cycle count schedules in compliance with corporate accounting objectives. Maintain cycle count records to allow review by management and provide reports related to the cycle count activity. Coordinate and oversee daily cycle counts, investigate, identify and reconcile cycle count discrepancies. Organization of inventory areas and maintaining efficient material handling and storage. Ensure all transactions are recorded appropriately. Leady and execution the physical inventory counts. Correct inventory discrepancies Ensure product is received properly by approved processes and made available to end users. Participate in establishing and modifying operational methods and processes by recommending changes in materials, equipment, and procedures. Qualifications Aviation experience is strongly preferred. Five (5) years management experience, specifically in warehouse and inventory management. Must be adaptable to change and rapid growth within a warehouse environment while maintaining a high level of product and customer service and warehouse efficiency. Must understand the daily operation of an accredited warehouse working within the guidelines of approved warehouse and QA procedures. Knowledge of shipping, disposal and handling of both incoming and outgoing HAZMAT. Full understanding of FAA, EASA, OEM and other such requirements as it pertains to the identification, tagging, storage, certification and destruction of aviation type material. Any equivalent combination of education and experience is determined to be acceptable. Able to demonstrate and articulate attention to detail and discipline in operations manager. What Sets You Apart People leadership- knowledge and experience Process management leadership Military experience

Full-time Description The NCS/EEG Technician is a multi-skilled person trained to assist in aspects of electromyographic and electroencephalographic diagnostic testing procedures, under the direct responsibility of a physician*. The NCS/EEG Technician assists with patient care management and administrative and clinical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify self as an NCS or EEG Technician (verbally and wearing name tag with title). Take vital signs. Prepare patients for the NCS or EEG diagnostic testing procedures. Administer medications and giving non-intravenous injections as directed by the physician*. Administer basic first aid. Assist with patient examination, procedures, or treatments as directed by the physician*. Perform office and/or administrative procedures required by the physician*. Contact patient with authorized instructions and document in the appropriate system the same day. Provide medical advice to patient and documents in patient's chart, only under direct input from physician*. Obtain authorizations, schedule procedures, provide patients with written instructions to include dates and times of appointments and document such in patient's chart. Coordinate schedule changes with front desk. Make reminder calls to patients, at least one day prior to their scheduled appointment. Measure electrical activity in peripheral nerves, using electromyograph (NCS) instrument, for use by physician in diagnosing neuromuscular disorders. Explain NCS or EEG procedure to patient to obtain cooperation and relieve anxieties during test. NCS: Rub electrode paste on patient's skin to ensure contact of electrodes. Attach surface recording electrodes to extremity in which activity is being measured to detect electrical impulse. Attach electrodes to electrode cables or leads connected to NCS instrument and select nerve conduction mode on NCS. Operate NCS instrument to record electrical activity in peripheral nerves. NCS: Press button on manually held surface stimulator electrode to deliver pulse and send electrical charge along peripheral nerve. NCS: Monitor response on oscilloscope and presses button to record nerve conduction velocity. NCS: Measure and record time and distance between stimulus and response, manually or using computer, and calculate velocity of electrical impulse in peripheral nerve. Remove electrodes from patient upon conclusion of test and clean electrode paste from skin, using alcohol and cotton. EEG: Measure electrical activity of brain waves, using electroencephalograph (EEG) instrument, and conduct evoked potential response tests for use in diagnosis of brain and nervous system disorders. Measure patient's head and other body parts, using tape measure, and mark points where electrodes are to be placed. EEG: Attach electrodes to predetermined locations and verify functioning of electrodes and recording instrument. Operate recording instruments (EEG and evoked potentials) and supplemental equipment and chooses settings for optimal viewing of nervous system. EEG: Record montage (electrode combination) and instrument settings and observe and note patient's behavior during test. EEG: Conduct visual, auditory, and somatosensory evoked potential response tests to measure latency of response to stimuli. EEG: Write technical reports summarizing test results to assist physician* in diagnosis of brain disorders. May perform other physiological tests, such as electrocardiogram, electrooculogram, and ambulatory electroencephalogram. May perform video monitoring of patient's actions during test. Remove electrodes from patient upon conclusion of test and clean electrode paste from skin, using alcohol and cotton. Complete office charge slips with appropriate diagnosis and CPT code and submits to data entry in a timely fashion. *Physician has the option to delegate this responsibility to a mid-level provider. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement: high school diploma or GED; associate degree preferred but not required. Prefer dual certification as Registered Nerve Conduction Study Technologist (R. NCS T.) and Registered Electroencephalographic Technologist (R. EEG T.). Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training. Must be authorized by supervising physician* to perform testing procedures. KNOWLEDGE, SKILLS, AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e., PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time. Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, holding, stooping, kneeling, and walking) for extended periods of time. Manual dexterity and a capacity to deal with visual, electrical, and computer concepts are important. Talking (Must be able to effectively communicate verbally): Yes. Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical back-office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Responsible for performing job duties accurately and efficiently according to established policies. Assists the Physician* and RN in performing procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in maintenance, care, and cleanliness of supplies and equipment. Assist with treatments and procedures according to ASC policies. Carry out physician orders as appropriate. Initiate physician communication as appropriate. Maintain a clean, safe, and quiet environment for patients as well as other personnel. Participate in reviewing quality assurance criteria and / or standards of care. Report damaged instruments to GI Charge Nurse. Other duties as assigned. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification throughout employment in this position. Minimum of 2 years experience in a medical environment, preferably in a GI or ambulatory surgery setting, strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50+ pounds of force occasionally) Standing/Walking: Constantly; activity exists up to 90% of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Physically able to work long hours. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. Required to work extended hours to meet deadlines and to participate in various assigned committees.

Full-time Description Under the direction of the MedPro ASC Supervisor, the ASC PSR is responsible for pre-certification and patient admissions. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify yourself to internal and external customers by wearing your identification badge at all times. Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently. Answer telephones promptly and in a professional manner according to MCC customer service standards. Operate computer within the guidelines of MCC. Comply with MedPro policies as directed, carrier policies, and other protocols associated with MedPro and the MCC Ambulatory Surgical Center. ASC Pre-certifications Verify insurance eligibility and benefits for all patients scheduled at the ASC. Calculate estimated patient prepayments for ASC facility, anesthesia, and Medical Center Clinic physicians due upon check-in for scheduled services Contact patients by phone to notify of verified benefits and estimated patient amount due. Facilitate patients in making payment arrangements for procedures according to established office protocol. Accurately load insurance information into the practice management system. Register new patients into the practice management system. Complete above steps in timely manner according to documented procedures. Notify ASC Business Office Supervisor of scheduled procedures not payable in an ASC setting or procedures that require utilization of a third-party organization for payment of implantable devices. Patient Admissions Prepare patient charts including clinical and financial documents in advance of appointment according to documented procedures. Verify necessary referral and authorization information is in place prior to appointment. Verify the patient has been contacted when monies are owed at time of service. Count cash drawers before and after using. Greet and check-in patients in a timely manner according to documented procedures. Verify and update demographics and insurance in the practice management system at each patient encounter. Collect all monies owed at the time of service. Follow established protocol for receipts, cash collections, and deposits. Other duties as assigned by management are accepted willingly and completed in a timely manner. Requirements CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent KNOWLEDGE, SKILLS AND ABILITIES Ability to prioritize and manage multiple tasks. Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC Windows, MS Office) and ability to quickly learn new applications. Acceptable typing speed and accuracy with ten-key by touch skills. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Must be committed to the protection of confidential information, records and/or reports. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods Ability to perform constant repetitive hands and finger motions Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily Must possess adequate individual coping skills Ability to remain calm and professional regardless of workload or time constraints Must be able to work under stress and remain calm and professional WORK ENVIRONMENT Office environment Exposed to frequent and constant interruptions in daily functions/schedule May be required to work extended hours to meet department needs

Full-time Description A Medical Assistant Scrub professional multi-skilled person trained to assist in all aspects of a medical practice under the direct supervision and responsibility of a physician*. This position assists with patient care management and executes administrative and clinical procedures including office or outpatient/inpatient operating room surgeries. Competence in the field also requires MA Scrub to adhere to ethical and legal standards of professional practice, recognize and respond to emergencies, and demonstrate professional characteristics. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify self as a Medical Assistant, verbally and by wearing name badge at all times while on duty. Under the direct supervision and responsibility of a licensed physician*, a Medical Assistant may undertake the following clinical duties: Administer basic health care or medical treatments. Apply bandages, dressings, or splints. Assess physical conditions of patients to aid in diagnosis or treatment. Assist practitioners to perform medical procedures. Collect biological specimens from patients. Conduct diagnostic tests to determine patient health. Control prescription refills or authorizations. Dispose of biomedical waste in accordance with standards. Explain technical medical information to patients. Administer medications and give non-intravenous injections. Interview patients to gather medical information. Inventory medical supplies or equipment. Operate medical equipment. Perform office procedures including all general administrative duties. Prepare medical instruments or equipment for use. Prepare patient treatment areas for use. Prepare medical billing information as instructed. Record vital statistics or other health information. Schedule patient procedures or appointments. Document into the electronic medical record any and all interactions (related to patients in which medical intervention takes place.) Understand limitations of role as a Medical Assistant Clean and sterilizes office procedures instruments. Change dressings and removes sutures. Assist physician* in operating room and gives patient post op instructions as directed by physician*. Schedule surgery, provide patient with written instructions to include dates and times of appointments and surgery, and document in patient's chart. Coordinate schedule changes with front desk. Other duties as assigned. *Physician has the option to delegate this responsibility to a mid-level provider. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification. Must hold and maintain Medical Assistant (MA) certification/registration, or any other equivalent or comparable medical/clinical certification, registration or licensure. Certification, registration or licensure must be provided through an accredited organization or appropriate licensing board. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm Preferred knowledge of operating electronic health records (EHR) systems. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Must be able to accurately prioritize multiple tasks. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Light Medium (exerting up to 25 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 50% of the time Keyboarding/Dexterity: Frequently; activity exists up to 50% of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Must be able to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical/Medical practice back office operations (occasional surgical environment). Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Audiologist performs clinical audiological services, participates in growth of audiology department through various projects, and strives to promote hearing rehabilitation. ESSENTIAL DUTIES AND RESPONSIBILITIES • Administer and interpret audiological testing. • Counsel patients and make appropriate recommendations regarding diagnostic testing. • Perform hearing aid services including hearing aid evaluations, deliveries, checks, and patient-oriented counseling. • Administer and interpret electrophysiological testing (ABR and ECochG). • Promote a professional department and resolve patients' questions/problems to ensure patient satisfaction. • Attend consumer seminars, open houses, and health fairs as needed. • Counsel and recommend assistive listening device technology as needed. Requirements EDUCATION/EXPERIENCE REQUIREMENTS • Minimum education requirement is a Master's degree in Audiology from an accredited University. • Must be licensed by the State of Florida as an Audiologist or Provisional Audiologist prior to hire and/or transfer into this position. Must maintain license throughout employment in this position. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) • Standing/Walking: Occasionally; activity exists up to 1/3 of the time • Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time • Ability to look at a computer screen for extended periods. • Ability to perform constant repetitive hands and finger motions. • Ability to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time. • Talking (Must be able to effectively communicate verbally): Yes • Seeing: Yes • Hearing: Yes WORK ENVIRONMENT • Exposed to frequent and constant interruptions in daily functions/schedule. • Must be available to customers and staff throughout the day. • May be required to work extended hours to meet department needs. • Clinical/Medical practice back office operations.

Practice Account Specialist I is a multi-skilled person trained to facilitate medical practice charge entry and other accounts receivable activity. Practice Account Specialist I assists patients, practice manager, physician and clinical staff to ensure operational efficiencies related to charge entry or other account receivable activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Review all charge entry documents for complete information in preparation for entry into Context or Plus. Verify all necessary referral and authorization information is entered into system prior to charge entry. Verify and update demographics and insurance in the practice management system prior to charge entry or as needed. Post CPT-4, ICD-9-CM, ICD-10-CM and HCPCS codes by reviewing source documentation, coding policies and procedures and applicable carrier guidelines using Context or Plus, keeping a high level of accuracy. Key and release charges into the charge scrubbing system daily. Maintain a ‘check and balance' system by comparing charges posted with the physician scheduled on a daily basis. Review and resolve context claim coding edits on a daily basis. Assist with the creation of Context rules for denial prevention as needed. Complete necessary paperwork for the creation of Context rules to aid in denial prevention. Resolve coding-related claim denials on a weekly basis. Communicate with physicians as needed to facilitate accurate coding and billing. Research coding issues and report to Practice Manager or VP of Operations. Resolve all outstanding items on the Missing Service Report (MSR) weekly. Collect all co-payments, deductibles and other monies owed at the time of service. Follow established protocol for receipt writing, cash collections, and nightly deposits. Attend all required training, coding seminars or monthly meetings as required. Complete deposit log at end of each day. Identify yourself to internal and external customers by wearing your identification badge at all times. Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently. Answer telephones promptly and in a professional manner according to MCC customer service standards. Operate computer within the guidelines of MCC. Comply with MCC policies as directed, carrier policies, and other protocols associated with the medical practice. Provide back up to the front office by functioning as a PSR III as needed. Other duties as assigned. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Completion of an approved medical coding curriculum or 1+ years of recent coding experience. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Desire to advance coding skills/knowledge. Must possess high ethical standards in the field of medical coding. Must possess a basic understanding of the reimbursement process. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Ability to sit consistently during a minimum 8-hour workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical front office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Assists the pathologist in tissue preparation for gross examination. Embeds tissue, performs microtomy performs H&E stain, and special stains. EDUCATION/EXPERIENCE REQUIREMENTS • Minimum education requirement is a high school diploma or equivalent and A.S. or B.S. or equivalent combination of training and experience. • Holds and maintains a valid Florida license as a Clinical Laboratory Technologist showing qualification as a Histology Technologist. ESSENTIAL DUTIES AND RESPONSIBILITIES • Embeds, cuts, stains, and coverslips tissue sections as directed. Performs and demonstrates proficiency and understanding of fixation and cutting of tissue, staining and mounting of slides. • Produces accurate work consistent with approved policies and procedures. • Prepares tissue for frozen sections and special procedures as directed. • Organizes work and handles workload efficiently to work under time constraints with high volume without loss of accuracy or composure. • Follows the laboratory procedures for specimen handling and processing. • Adheres to the laboratory's quality control policies and documents quality control activities, instrument and procedural calibrations, and maintenance performed. • Be capable of identifying problems that may adversely affect test performance or reporting of test results and immediately notify a supervisor or director. • Follows established policies and procedures whenever test systems are not within the laboratory's defined acceptable levels of performance. • Exercises professional judgment in evaluation and specimen integrity and takes corrective actions as necessary. This can include specimen rejection and/or retesting using the same or alternate methods and/or utilizes other skills associated with the practice of histology to ensure accuracy of testing at all times taking care not to compromise patient care with excessive rejections or delays. • Documents all corrective actions taken when test systems deviate from the laboratory's established performance specifications. • Replenishes supplies as appropriate, notifying manager of supplies that need to be ordered. • Responsible for fulfilling the duties of the supervisor as assigned. The assignment of such responsibilities must be written and specific. • Performs other duties as assigned accurately and willingly. CORPORATE CULTURE RESPONSIBILITIES • Follow established corporate and department-specific policies and procedures • Attend all corporate and department-specific required training. • Uphold MCC's Purpose, Values, and Vision. • Abide by MCC's Corporate Culture Responsibilities. • Perform other duties as may be assigned cheerfully and willingly. Requirements KNOWLEDGE, SKILLS AND ABILITIES • Familiar with the appropriate medical terminology in pathology. • Familiar with equipment and instruments used in a histology laboratory. • Demonstrates customer-service skills. • Be a person of integrity and character who is willing to embrace change and make a positive impact in the lives of patients and co-workers. • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. • Oral comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Proficient in the use of English language in both verbal and written communication. • Deductive reasoning - The ability to apply general rules to specific problems to produce reasonable solutions. • Inductive reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). • Oral expression - The ability to communicate information and ideas in speaking so others will understand. • Problem sensitivity - The ability to recognize when there is a problem. • Written comprehension - The ability to read and understand information and ideas presented in writing. • Prioritize - The ability to deal with or arrange tasks in order of importance or urgency. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Strength (Lift/Carry/Push/Pull): Exerting up to 10 pounds of force routinely. • Standing/Walking: Ability to sit for long periods of time, stand for extended periods of time, walk long distances, and use stairs for most of the assigned work shift with a lunch break. • Dexterity: Activity exists for¾ of the time, constant, repetitive use of hands, fingers and wrist. • Ability to look at a computer screen for extended periods. • Ability to focus and look at specimens while embedding, grossing, and cutting. • Talking (Must be able to effectively communicate verbally): Yes • Seeing: Yes; Good visual acuity needed, including color discrimination. • Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Must exhibit stable work behaviors daily. • Must possess adequate individual coping skills. • Ability to remain calm and professional regardless of workload or time constraints. • Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT • Ability to work in hazardous and bio-hazardous area of the laboratory. • Exposed to frequent and constant interruptions in daily functions/schedule. • Required to work extended hours to meet deadlines as needed

Full-time Description Responsible for supporting the management of multiple sub-specialty physician groups on a daily basis, delivery of healthcare process improvement, revenue cycle management, strategic planning, product line development and expansion, budget development, financial review and oversight, and personnel management. Responsible for seeking out healthcare provider business challenges and creatively translating those challenges into requirements and solutions in a fast-paced environment. Understanding and overseeing all aspects of the provider revenue cycle, to include scheduling/registration, patient accounting, claims submission, and payment and denial processing are critical components of the role. ESSENTIAL DUTIES AND RESPONSIBILITIES Establish and maintain business relationships; develop constructive and cooperative working relationships. Utilize decision making and problem-solving skills to analyze, evaluate, and amend processes and daily operations as needed. Coordinate work and activities of others; inspire and coach members of a group to work together in a collaborative manner in the accomplishment of tasks. Communicate effectively with supervisors, peers, and subordinatesthrough a variety of methods including in-person, via telephone, e-mail, written policies and procedures, and presentations. Maintain presence in departments. Utilize departmental organization skills to identify, organize and fully understand the allocations, percentages of compensation and other department-specific strategies. See Attachment A for specific operational duties. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Bachelor's degree in healthcare administration, management or other field applicable to healthcare management preferred; or any equivalent combination of related training and experience. Minimum of 2 years' experience in physician practice operations or similar healthcare setting. KNOWLEDGE, SKILLS AND ABILITIES Customer and Personal Service - Knowledge of principles and processes for providing quality medical services. This includes customer, physician and staff needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, labor relations and negotiation, and personnel information systems. Ability to work collaboratively with Human Resources staff. Management Principles and Practices - Knowledge of principles and procedures of effective management practices. Medical Terminology - Knowledge of medical terminology. Medical Coding - Knowledge of Current Procedural Terminology (CPT) and ICD-9 diagnostic coding. Clinical Knowledge - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective medical operations safely for the protection of people, data, property, and institutions, on a department specific level. Active Listening - Giving full attention to what other people are saying, seeking first to understand, then to be understood, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Speaking - Talking to others to convey information effectively in a professional and courteous manner. Monitoring - Monitoring/Assessing performance of you, other individuals, or organizations to make improvements or take corrective action. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Deductive Reasoning - The ability to apply general rules to specific problems to produce reasonable solutions. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity - The ability to recognize when there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Prioritize - The ability to deal with or arrange tasks in order of importance or urgency. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. Required to work extended hours to meet deadlines and to participate in various assigned committees.

The Patient Referral Representative handles processing, follow up and communication to patients for referrals and/or procedure orders that are generated by providers. This position provides services that will support the success of the Medical Center Clinic referrals program. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive and process patient referrals from medical providers for specialty care, lab tests and procedures. Accurately and efficiently processes referrals to specialists, hospitals and diagnostic centers in accordance with physician orders ensuring patients are scheduled timely for required services in the most appropriate setting Identify appropriate referral resource for service; enter into referral tracking system for specialty appointment. Document and monitor status for all referrals through appointment scheduling, patient notified, appointment completion and results received from specialty provider. Make phone calls according to a predefined protocol (48 hours in advance) to all New patients. Assist in coordination of referrals to other MCC services. Run referral tracking system reports to track open appointments and referrals and to make follow-up appointments as necessary. Track referrals in a predefined format, report referral information monthly to VP Operations in a formal meeting. Maintain a strong knowledge of MCC services available for New patients. Develop a first-hand knowledge of certain procedures (hearing test, colonoscopy, trigger point injections, pain management blocks, etc.). Specific areas for knowledge development will be determined with VP Operations. Make phone calls according to a predefined protocol (48 hours in advance) to all New patients after their visit to inquire regarding questions, MCC services and other matters. (NOTE: MCC will make New patient satisfaction survey calls outside this position. Results of that survey will directly impact performance evaluations for this position). Address New patient complaints through a formal logging system. Look for trends and recommend solutions to consistent issues identified. Requirements EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or General Educational Development (GED) equivalency. BS or BA degree preferred. One year of experience in customer service with medical office experience highly preferred. Bachelor's Degree maybe substituted in lieu of experience. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to learn quickly and adapt to rapidly changing environments. Must have working knowledge of a variety of computer software applications in word processing, spreadsheets, database, presentation software (MSWord, Excel, Access, PowerPoint), Outlook, and internet and the ability to quickly learn New applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to ¼ of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, walking, holding, stooping, and kneeling) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes WORK ENVIRONMENT Office environment. Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs

Full-time Description An Optometric Technician is a multi-skilled person trained to assist in all aspects of an optometric medical practice under the direct responsibility of an Optometrist. The technician assists with patient care, administrative and clinical procedures to include scribing Optometrist dictation of visit. EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. No certification is required for an Optometric Technician I. Prior experience is desired and helpful, but training can be on the job. ESSENTIAL DUTIES AND RESPONSIBILITIES Correctly summarizes and documents the Optometrist's verbal statements during an examination, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment, plan and recommendations for treatment. Appropriately identifies, in any progress note, self as the individual acting as the Optometrist's scribe. Observes the patient and the Optometrist and assists as appropriate during the exam. Identify self, department, and Optometrist when performing a diagnostic procedure on a patient. Assist with patient examinations, exam room preparation, procedures, or treatments as directed by the Optometrist. Assist with refractions as required by the Optometrist. Help patients understand and comply with treatments the Optometrist prescribes. Perform certain tests using ophthalmic instruments that provide diagnostic information. Administer topical medications or diagnostic drugs as required by the Optometrist for testing or treatment. Assist with office surgical procedures. Coordinate schedule changes with front desk. Ensure all charge slips are completed and entered on a daily basis. Maintain up-to-date records of daily charges. Assemble patient charts for daily appointments. Efficiently and accurately input data into electronic medical record system. Function as Patient Services Representative (PSR) as necessary. Other duties as assigned. Requirements PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Must be mobile and able to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical back/front office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.