Wellness Coach job description

· You will be required to push, pull, and lift up to, but not limited to, 100lbs during your shift.

Other Physical Requirements :

· You will be required to speak, listen, and respond to clients frequently. Must be able to notice potential safety issues as they present themselves.

Position Context Requirements

· Works with frustrating situations

· Coordinate activities of others to achieve objectives.

· Teaching others, formally or informally.

· Participation in group activities requiring interpersonal skills and cooperation.

· Working under time pressures – Rush or urgent deadlines.

· Handling of multiple assignments, conflicting demands or priorities.

· Maintain attention to detail over extended period of time continually aware of variations in changing situations.

· Quick reaction or immediate response to emergencies.

· Research, fact finding, interpretation, investigation required in preparing reports or evaluations.

· Responsible for money and equipment.

· Work is performed independently or with minimal on-site supervision.

GENERAL RESPONSIBILITES:

Membership Software

The WC uses Mosoclub software to maintain memberships, billing, attendance, payments, services, inventory, and reports.

You will have to learn how to, but not limited to:

· Enter a new member into the system.

· Determine type of membership and payment.

· Change membership plans, update memberships, renew memberships.

· Must be able to count money correctly.

· Must be able to run Credit Cards.

· Must be able to Open and close shift and drawer count.

· Must be able to complete deposit and match to software program.

· Sell products and enter correct dollar amounts.

· Must be able to update inventory and reports.

Fitlinxx

The WC uses the Fitlinxx Personal Training program to develop all members a fitness program on it. Fitlinxx keeps up with what each client is doing on the equipment, repetitions, sets, weights, body compositions, and tracks performance. The Fitlinxx program is much like a diary or journal for tracking purposes.

You will have to learn how to, but not limited to:

· Enter a new member into the system.

· Develop a fitness routine for each person.

· Teach clients their routine, set up range of motion, settings, weights that will meet the need for each client.

· Be able to change existing programs and develop a variety of programs that are safe and effective.

· Check Caps off.

· Email clients about status of workout.

Fitness Equipment

· Be able to identify, demonstrate, and explain the purpose of every piece of fitness equipment in the Facility.

· Must understand the muscle groups each machine works.

· Must be able to teach different populations how to get on and off equipment.

· Must be able to recognize safety issues related to equipment and correct problem.

Kinesiology/ Anatomy

· Must be able to describe different types of Strength, Cardiovascular, and Flexibility Training Programs.

· Must be able to develop a variety of workout programs to meet the needs of each client.

· Must be able to list Major Muscle Groups, movements, and exercise related to the muscle groups.

Sales/ Programs

· Must be able to explain and teach any client about any of the programs/classes that we offer at the WC. Examples include Group Fitness Classes, Spinning, Gravity Training, Massage Therapy, Aqua Chi, and Personal Training.

· Must be able to give clients the Correct pricing for WC Programs depending on whether they are a member or nonmember.

· Must be able to sell memberships, T-shirts, supplements, etc…

Dress Attire

· Khaki slacks, collared shirt, belt, and dress/ tennis shoes are required, unless stated differently by the director.

· Shirts must be tucked in at all times.

· Name badge and clip badge must be worn at all times when on your shift.

· Refrain from wearing heavy makeup and perfumes.

· Keep jewelry to a minimum.

· No visible tattoos.

· Maintain good hygiene.

Clocking / API

· Recording of time is done by using API.

· Clock in 5 minutes before your shift starts, unless stated differently by director.

· If Full-Time employee is requesting time off or PTO they must request the time off using API. If the employee fails to have PTO time request completed on API, he or she may not be paid for the PTO once time has been approved on API.

· If Part-Time employee is requesting time off he or she must complete a “Time off Sheet”.

Performance Improvement

Performance Improvement is our way of tracking and monitoring the things that we do. It allows us to improve on certain daily functions.

PI includes:

· Cleaning Check List including vacuuming, sweeping, mopping, cleaning windows.

· Recording Refrigeration Temperatures

· Maintenance of the Equipment documentation and repair documentation on excel spreadsheet.

· First Aid checklist

· Crash Cart and AED’s checklist

Front Desk

· Must be able to use Word and Excel.

· Must be able to explain membership policies to each member, require signature, and scan documentation

into the system.

· Must be willing to help Director with any and all projects and programs as requested.

· Must be willing to update bulletin boards.

· Must review, understand, and be able to explain all Policy & Procedure of the WC, which are located on intranet.

· Must be able to use Outlook to communication.

· May be requested to write articles for newsletter.

· Must be able to open/close facility.

· Must be able to operate all software programs utilized by the Wellness Center.

Evaluations

· Must learn script for evaluations and the purpose for each procedure.

· Must be able to take height & weight properly.

· Must learn how to use the Omron Body Fat analyzer and be able to explain how it works and what is means.

· Must learn and be able to take accurate blood pressure.

· Must know how to take a heart rate.

· Must be able to explain the purpose of Health and Weight profile (Wellsource).

· Must be able to recognize when a physicians release may be need prior to a participant beginning his/her program.

· Must be able to recognize participant’s limitations and train them safely.

We are in the search for an experienced health and wellness coach with excellent communication and time management skills that ensure you are comfortable and efficient in engaging a large spectrum of people across a diverse population. Our ideal candidate would have strong health education or experience as the ability to adapt health information and make it relevant for people at varying stages of interest and behavioral readiness is important.

You will often work independently and as part of a local team of 6-8 coaches and will report to a local team lead. Possession of the ability to self-manage, work independently, problem-solve, communicate professionally with local client management, keep accurate records, and complete timely online data entry is most important. As an established brand we have a lot of clientele nationwide so you'll be paired with clients that suit your availability being your working hours being flexible.
What you'll be doing:
* Develop health goals for both new and existing clients.
* Provide counseling as needed and document each and every client's progress.
* Work with health care providers and develop health care plans tailored to each client's needs.
* Support clients in their recovery or rehabilitation.
* Keep clients motivated and on-track to overcome challenges.
* Motivating and holding patients accountable during their wellness journey.
* Provide support as needed and contribute to team effort by accomplishing related results as needed.


What you'll need to flourish:
* Must have a year or two of medical/clinical experience.
* Must have a Bachelor's or advanced degree in nutrition, counseling, or in a similar discipline.
* Must possess the ability to work independently but be able to follow guided instructions as needed.
* Must be encouraging and want others to succeed.
* Should be competent with the use of computers and phone systems.
* Being motivational/inspirational with a positive mind and attitude is highly important.


Compensation: $11,200 Monthly - Salary for this position is competitive and commensurate with prior experience. A comprehensive benefits package is included for full-time employees.


Applicable for all full time employees: Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.


What We Believe:
NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.


*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

The Wellstar Center for Cardiovascular Care is made up of 92 physicians and 21 offices. Our certified Wellstar Cardiac Wellness Coaches help our patients take their cardiovascular health to the next level by working collaboratively to set S.M.A.R.T. goals and overcome any barriers. Our goal is to support our patients in adopting and sustaining those healthy lifestyle behaviors for many years.
Responsibilities


The Cardiac Wellness Coach functions under the Preventive Cardiology Manager. The Cardiac Wellness
Coach will provide individual wellness consults regarding healthy lifestyle behavior strategies to patients of the Wellstar Center for Cardiovascular Care. Wellness consults will include education regarding cardiac risk factor modification and determine the appropriate program referral to support patient's wellness goals.
The Cardiac Wellness Coach develops close relationships with the physicians and staff to provide optimal resources and patient care. The Cardiac Wellness Coach develops and maintains a patient referral base for wellness patients and will participate in community health events; will travel to multiple locations based on the demand for wellness
consults.
The Cardiac Wellness Coach is responsible for organizing, writing, and constructing the content for the Cardiac Newsletter that is distributed quarterly.
The Cardiac Wellness Coach provides patients with education around lifestyle modifications, serves as a key resource to patients to refer out to appropriate Wellstar services/departments that support the patient's wellness goals, and facilitates and supports the Prevention and Wellness initiatives for the Center for Cardiovascular Care.


Qualifications


Required Minimum Education: Bachelor's Degree in Exercise Science, Nutrition, Health Promotion or similar field
Required Minimum Experience: 1-2 years delivering wellness coaching or health education in a community or hospital environment
Required Minimum Certification/Licensure: Certified Health Coach preferred (or within 6 months of hire date)
Required Minimum Skills: Cardiac Wellness Coach should be proficient in the following areas: ability to guide behavior change efforts in others so that patients increase self-confidence and capacity to make and sustain positive lifestyle changes, knowledge of cardiovascular anatomy, cardiac risk factors, and cardiac related diseases and diagnosis, knowledge and basic understanding of health, nutrition, and fitness principles, proficient in the principles of behavior change; including motivational interviewing techniques, commitment to the mission of Wellstar Health System, and flexibility to work with patients/people of all walks of life. Exercises independent judgment and initiative when preforming duties. Must have a strong passion and personal commitment to healthy behaviors and lifestyle. Cardiac Wellness Coach to champion and promote all Prevention and Wellness initiatives of the Center for Cardiovascular Care.