Automotive Service Advisor Jobs At Walser Automotive Group

- 67 Jobs
  • Automotive Service Advisor - Mazda Burnsville

    Walser Automotive Group 4.3company rating

    Automotive Service Advisor Job At Walser Automotive Group

    Service Advisor Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging. Compensation Range - $20.20 per hour + incentives - Average earnings of $50,000 - $90,000 per year. How do our Service Advisors Drive Impact? Our Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs. Some of the responsibilities would include: - Acting as the face of Walser - Executing follow up techniques with customers - Understanding basic automotive repairs, executing follow up techniques, and communicating with customers - All other duties, tasks and/or projects as assigned We're Looking For: High School Diploma, GED, or equivalent work experience Exceptional customer service skills Prior automotive experience Strong written and verbal communication skills Proven experience working in a team environment High level of detail orientation and accuracy What We Offer: Medical, Dental, Vision coverage & HSA/FSA Paid Parental Leave (Maternity, Paternity, Adoption) Adoption Assistance Program Life Insurance and 401K with Employer Match Pet insurance and Employee discounts Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are: - Do The Right Thing - Nothing is worth compromising a relationship. - Lead By Example - Be willing to help no matter how difficult the challenge. - Display Positive Energy - A good attitude is highly contagious. - Be Open Minded - The only thing that is constant is change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
    $50k-90k yearly 26d ago
  • Automotive Service Advisor - Walser Bloomington

    Walser Automotive Group 4.3company rating

    Automotive Service Advisor Job At Walser Automotive Group

    Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging. We have exciting Service Advisor opportunities in our Bloomington Walser Family Dealerships: - Bloomington Toyota - Bloomington Buick GMC - Bloomington Chrysler Jeep Dodge Compensation Range: Hourly Pay + incentives. Averaging 50-90k target earnings with incentives. This position requires that you are physically active during your shift. This may include, but is not limited to, running, driving, stooping, bending and lifting. How do our Service Advisors Drive Impact? Our Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs. Some of the responsibilities would include: - Acting as the face of Walser - Executing follow up techniques with customers Understanding basic automotive repairs, executing follow up techniques, and communicating with customers - All other duties, tasks and/or projects as assigned What We're Looking For High School Diploma, GED, or equivalent work experience Exceptional customer service skills Prior automotive experience Strong written and verbal communication skills Proven experience working in a team environment High level of detail orientation and accuracy What We Offer Medical, Dental, Vision coverage & HSA/FSA Paid Parental Leave (Maternity, Paternity, Adoption) Adoption Assistance Program Life Insurance and 401K with Employer Match Pet insurance and Employee discounts Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are: Do The Right Thing - Nothing is worth compromising a relationship. Lead By Example - Be willing to help no matter how difficult the challenge. Display Positive Energy - A good attitude is highly contagious. Be Open Minded - The only thing that is constant is change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
    $46k-57k yearly est. 60d+ ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Minneapolis, MN Jobs

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging. We have exciting Service Advisor opportunities at our Walser Hyundai Brooklyn Park location: Compensation Range: $36,000 base pay + incentives. Averaging 50-100k target earnings with incentives. Paid by hours sold in service. This position requires that you are physically active during your shift. This may include, but is not limited to, walking, driving, stooping. How do our Service Advisors Drive Impact? Our Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs. Some of the responsibilities would include: * Acting as the face of Walser * Executing follow up techniques with customers Understanding basic automotive repairs, executing follow up techniques, and communicating with customers * All other duties, tasks and/or projects as assigned What We're Looking For Reliable with a Positive Attitude High School Diploma, GED, or equivalent work experience Exceptional customer service skills Prior automotive experience a plus! Strong written and verbal communication skills Proven experience working in a team environment High level of detail orientation and accuracy What We Offer Medical, Dental, Vision coverage & HSA/FSA Paid Parental Leave (Maternity, Paternity, Adoption) Adoption Assistance Program Life Insurance and 401K with Employer Match Pet insurance and Employee discounts Paid Training Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are: Do The Right Thing - Nothing is worth compromising a relationship. Lead By Example - Be willing to help no matter how difficult the challenge. Display Positive Energy - A good attitude is highly contagious. Be Open Minded - The only thing that is constant is change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer. Employment Position: Full Time Salary: $45,000.00 - $115,000.00 Yearly Salary is not negotiable. Zip Code: 55445
    $45k-115k yearly 4d ago
  • Service Consultant

    Luther Auto 4.9company rating

    Inver Grove Heights, MN Jobs

    $42-$110k/year (Incentive-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance What We Offer: Medical, Dental & Vision Short-Term & Long-Term Disability 401k with Match HSA/Flexible Spending Life Insurance Paid Vacation Employee Discounted Pricing Growth Opportunities Paid Training Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $38k-60k yearly est. 22d ago
  • Service Consultant

    Luther Auto 4.9company rating

    Brooklyn Park, MN Jobs

    $42-$110k/year (Commission-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance What We Offer: Medical, Dental & Vision Short Term & Long Term Disability 401k with Match HSA/Flexible Spending Paid Vacation Growth Opportunities Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $42k-110k yearly 22d ago
  • Service Consultant

    Luther Automotive Group 4.9company rating

    White Bear Lake, MN Jobs

    div class="careers-description__container" div class="careers-description__content" pstrong Service Consultant/strong/p p$42-$110k/year (Commission-Based)/p pOver 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!/p pAs an Admin/Service Advisor, you are the first point of contact with our customers and will be well-versed in customer service. creating repair orders nad estimates for vehicles. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality/p p /p pstrong What We Offer/strong/p ul li pMedical, Dental amp; Vision/p /li li p401k with Match/p /li li pPaid Vacation/p /li li pGrowth Opportunities/p /li li pPaid Training/p /li li pFamily Owned and Operated/p /li li pLong Term Job Security/p /li li pHealth and Wellness/p /li li pAccident amp; Critical Illness/p /li li pHSA/Flexible Spending/p /li li pPet Insurance/p /li li pEmployee Discounts/p /li /ul ul li pState of the Art Facility/p /li li pBusy Shop/p /li /ul p /p pstrong Responsibilities/strong/p ul li pOversee flow of work. Ensure that customers receive prompt, courteous, and effective service./p /li li pCreate estimates and contact customer to get apporvals./p /li li pProvide exceptional service, to assure the customer does not get mishandled/p /li li pEnsures that the daily inventory of technicians' time is consistently sold to service customers./p /li li pDistribute work between technicians efficiently/p /li /ul p /p pstrong Qualifications/strong/p ul li pOrganized and friendly personality/p /li li pDemonstrated ability to manage others/p /li li pTime management skills/p /li li pFantastic communication skills with your customers/p /li li pProfessional, well-groomed personal appearance./p /li li pClean driving record/p /li li pWilling to submit to a pre-employment background check /p /li /ul p /p pOffers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number./p /div div class="careers-description__content-hide-full"/div /div
    $42k-110k yearly 5d ago
  • Express Service Consultant

    Luther Automotive Group 4.9company rating

    Saint Louis Park, MN Jobs

    $42-$70k/year (Commission-Based) HOURS: Monday-Thursday 12-8 and Friday 10-6 For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance What We Offer: Medical, Dental & Vision Short Term & Long Term Disability 401k with Match HSA/Flexible Spending Paid Vacation Growth Opportunities Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $42k-70k yearly 50d ago
  • Experienced Service Consultant

    Luther Auto 4.9company rating

    Bloomington, MN Jobs

    $70k-$110k/year (Incentive-Based). Up to $5000.00 sign on bonus for Honda/Acura experienced. Are you an experienced Service Advisor looking for a place to call home? Are you looking for a place where you will not be micromanaged? Are you tired of working Saturdays? Are you looking for a dealership that you can call your own? Then we should talk!! For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance Must have a minimum of 1 year experience as a Service Advisor What We Offer: Medical, Dental & Vision Short-Term & Long Term-Disability 401k with Match HSA/Flexible Spending Life Insurance Paid Vacation Employee Discounted Pricing Growth Opportunities Paid Training/ Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $38k-59k yearly est. 22d ago
  • Service Consultant

    Luther Automotive Services 4.9company rating

    Saint Cloud, MN Jobs

    $42-$110k/year (Incentive-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities * Oversee drive lane to ensure prompt, courteous, and effective service * Ensure daily inventory of tech time is consistently sold by efficiently distributing work * Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications * Detail-oriented with exceptional organizational and time-management skills * Demonstrated ability to manage others * Exceptional written and verbal communication skills * Professional, well-groomed appearance What We Offer: * Medical, Dental & Vision * Short-Term & Long-Term Disability * 401k with Match * HSA/Flexible Spending * Life Insurance * Paid Vacation * Employee Discounted Pricing * Growth Opportunities * Paid Training Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $35k-55k yearly est. 49d ago
  • Service Consultant

    Luther Automotive Group 4.9company rating

    Saint Cloud, MN Jobs

    $42-$110k/year (Incentive-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance What We Offer: Medical, Dental & Vision Short-Term & Long-Term Disability 401k with Match HSA/Flexible Spending Life Insurance Paid Vacation Employee Discounted Pricing Growth Opportunities Paid Training Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $35k-55k yearly est. 50d ago
  • Automotive Service Advisor / Writer | $70K-$90K/YR & Weekends Off | Savage

    Christian Brothers Automotive 3.4company rating

    Savage, MN Jobs

    Christian Brothers Automotive Benefits: *Up to $70K-$90K/YR For The Most Skilled Service Advisors Paid Vacation & Paid Holidays Performance Based Commission Closed Every Weekend To Spend Time With Family & Friends Healthcare Benefits Available Matching Retirement Plans Local Owner - Onsite Daily Opportunity for Advancement Fast Paced Environment Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Job Description Job Title: Automotive Service Advisor / Writer Location: 6301 Loftus Lane, Savage, MN 55378 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every customer that enters our facility with hospitality and respect Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand Manage the store's workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the customer Directs, coordinates, and participates in performing customer service activities Shuttle vs as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned. Qualifications Qualifications: Current driver's licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
    $41k-48k yearly est. 19d ago
  • Automotive Service Advisor (Service Writer Exp Required)- McCarthy Chevrolet

    McCarthy Auto Group 3.9company rating

    Overland Park, KS Jobs

    McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy Chevrolet- Overland Park team! Why should you want to join the McCarthy Auto Group Service Department? Click HERE to find out! Job requirements: Reynolds and Reynolds DMS knowledge preferred but not required 1 year service writing experience preferred Excellent customer service skills and strong desire to sell Basic knowledge of automotive systems preferred but not required Must be able to multitask and work in a fast pace environment McCarthy Employment Perks Closed on Sundays! Medical Insurance Dental Insurance Vision Insurance Life Insurance Health Savings Account 401(k) with Company Match Paid Vacation and Holidays Employee Discounts on Vehicles, Service & Parts Employee Assistance Program Referral Bonuses Paid Training Community and Charity Involvement Job Duties and Responsibilities: Greet customers, listen to customer concerns and write detailed service orders based on customer concerns Review vehicle report for recalls that need completed and verify applicable warranty's Answering phones, schedule appointments, review recommended/ upcoming services Communicate to technicians throughout the process of repairs to keep customer Provide cost estimate of mechanical and maintenance repairs Maintain customer satisfaction score at or above dealership standards If interested in this opportunity - Apply Today!
    $35k-42k yearly est. 24d ago
  • Automotive Internal Service Advisor (Exp Required)- McCarthy Chevrolet

    McCarthy Auto Group 3.9company rating

    Olathe, KS Jobs

    We are looking for a detail-oriented and organized Internal Service Advisor to join our team at McCarthy Chevrolet- Olathe. This role acts as a liaison between our service technicians and internal departments, ensuring efficient communication and workflow. You will coordinate internal repair orders, oversee vehicle maintenance scheduling, and help streamline service operations. Responsibilities: Coordinate service and repair needs for internal departments, including sales and fleet operations. Generate and track internal repair orders (ROs) for dealership-owned vehicles. Communicate effectively with service technicians, parts department, and management to ensure timely vehicle readiness. Ensure warranty and policy guidelines are followed for internal service requests. Maintain accurate service records and documentation. Assist in parts procurement and availability for internal vehicle repairs. Monitor vehicle turnaround times and prioritize repairs as needed. Provide reports on service progress, costs, and efficiency. Qualifications: Previous experience in an automotive service advisor or coordinator role preferred. Strong understanding of automotive repair processes and dealership operations. Excellent communication and organizational skills. Proficiency in dealership management systems (DMS) and service software preferred. Ability to multitask in a fast-paced environment. Strong attention to detail and problem-solving skills. McCarthy Employment Perks: Closed on Sundays! Medical Insurance Dental Insurance Vision Insurance Life Insurance Health Savings Account 401(k) with Company Match Paid Vacation and Holidays Employee Discounts on Vehicles, Service & Parts Employee Assistance Program Referral Bonuses Paid Training Community and Charity Involvement If interested in this opportunity - Apply Today!
    $35k-42k yearly est. 3d ago
  • Service Advisor

    Classic Collision 4.2company rating

    Richfield, MN Jobs

    Service Advisor Classic Collision is now hiring a Service Advisor for our Richfield location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $36k-51k yearly est. 60d+ ago
  • Field Service Advisor - Wisconsin, Minnesota

    Kawasaki Motors Corp., U.S.A 4.1company rating

    Minnesota Jobs

    Duties and Responsibilities: * Maintains a schedule of Kawasaki dealer visits for evaluation and follow-up. * Make recommendations for dealership service manager to ensure technicians have proper working conditions, facility has adequate storage for vehicles and removed bodywork, area is clean, with proper signage including posted hours of operation and labor rate. * Provide training for service managers on subjects related to hiring properly trained technicians, pay structures, internal skills training, developing a mentor program, and managing work flow to ensure high customer satisfaction. * Promote dealer participation in technical training programs. Deliver Service Update seminars for dealers. * Interact with both Customer Care and K-Tech Dealer Care to provide crisis intervention and backup assistance for diagnosis of difficult repairs and customer dispute resolution. * Assist Quality Assurance Engineers by collecting and reporting product quality and defect analysis data from the field. * Perform warranty audits to ensure dealer parts retention, warranty claims, repair orders, and parts orders are consistent with all claims. * Provide support from time to time for consumer events, dealer open house or grand opening festivities, or other activities where a Kawasaki representative is requested. * Assist KMC Legal department with vehicle inspections required in conjunction with a lawsuit. * Helps strengthen the profit-making ability of new Kawasaki dealerships service departments. * Helps District Sales Managers determine if new dealer applications meet Kawasaki service standards. * Consistently stays current with Kawasaki products and technology, developing a detailed understanding of theory of operation and fault diagnosis. * Responsible for raising and maintaining high customer satisfaction in area of responsibility using K.O.R.E. Consults with dealers to formulate action plans for low K.O.R.E. scores in specific areas. Education and Experience: High school diploma or general education degree (GED) is mandatory; a Bachelor's degree (BA/BS) or equivalent from a four-year college is preferred; and minimum five years related experience and/or training in field service/technical environment; or equivalent combination of education experience. Qualifications: To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Must exhibit excellent oral and written communication skills. * Must demonstrate the ability to successfully prioritize and organize multiple, competing tasks. * Must be extremely detail and deadline oriented. * Must bring energy and enthusiasm to group or team efforts. * Frequent travel is required including multiple weekends. * Ability to lift up to 50lbs on occasion. Approximate percentage of travel required: 80%. Computer Skills: To perform this job successfully, you should have solid knowledge and experience working with Microsoft 365. You will also be required to learn how to use Kawasaki OSC log reporting and inquiry systems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range: $85,000.00 - $90,000.00
    $85k-90k yearly 4d ago
  • Floating Service Advisor

    Luther Auto 4.9company rating

    Minneapolis, MN Jobs

    $45-$60k/year As a Floating Service Advisor, you will own our customer’s experience in the service lane when needed at our multiple locations across the metro area. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Floating Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check What We Offer: Medical, Dental & Vision Short Term & Long-Term Disability 401k with Match HSA/Flexible Spending Life Insurance Paid Vacation Employee Discounted Pricing Growth Opportunities Paid Training Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.
    $45k-60k yearly 22d ago
  • Service Advisor

    Luther Auto 4.9company rating

    Burnsville, MN Jobs

    $42-$110k/year (Incentive-Based) As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check What We Offer Medical, Dental & Vision Short-Term & Long-Term Disability 401k with Match HSA/Flexible Spending Life Insurance Paid Vacation Employee Discounted Pricing Growth Opportunities Paid Training Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
    $47k-69k yearly est. 22d ago
  • Service Advisor

    Classic Collision 4.2company rating

    Bloomington, MN Jobs

    Service Advisor Classic Collision is now hiring a Service Advisor for our Bloomington location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $36k-51k yearly est. 60d+ ago
  • Service Advisor

    Luther Auto 4.9company rating

    Golden Valley, MN Jobs

    $42-$110k/year (Commission-Based) As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today! What We Offer: Medical, Dental & Vision Short Term & Long Term Disability 401k with Match HSA/Flexible Spending Paid Vacation Growth Opportunities Paid Training/OME Certification Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
    $42k-110k yearly 12d ago
  • Service Advisor

    Classic Collision 4.2company rating

    Burnsville, MN Jobs

    Service Advisor Classic Collision is now hiring a Service Advisor for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity -Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $36k-51k yearly est. 60d+ ago

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