Automotive Service Advisor - Mazda Burnsville
Automotive Service Advisor Job At Walser Automotive Group
Service Advisor Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging.
Compensation Range - $20.20 per hour + incentives - Average earnings of $50,000 - $90,000 per year. How do our Service Advisors Drive Impact? Our Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs. Some of the responsibilities would include: - Acting as the face of Walser - Executing follow up techniques with customers - Understanding basic automotive repairs, executing follow up techniques, and communicating with customers - All other duties, tasks and/or projects as assigned We're Looking For:
High School Diploma, GED, or equivalent work experience
Exceptional customer service skills
Prior automotive experience
Strong written and verbal communication skills
Proven experience working in a team environment
High level of detail orientation and accuracy
What We Offer:
Medical, Dental, Vision coverage & HSA/FSA
Paid Parental Leave (Maternity, Paternity, Adoption)
Adoption Assistance Program
Life Insurance and 401K with Employer Match
Pet insurance and Employee discounts
Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser
The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube
We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:
- Do The Right Thing - Nothing is worth compromising a relationship. - Lead By Example - Be willing to help no matter how difficult the challenge. - Display Positive Energy - A good attitude is highly contagious. - Be Open Minded - The only thing that is constant is change.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Automotive Service Advisor - Walser Bloomington
Automotive Service Advisor Job At Walser Automotive Group
Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging.
We have exciting Service Advisor opportunities in our Bloomington Walser Family Dealerships: - Bloomington Toyota - Bloomington Buick GMC - Bloomington Chrysler Jeep Dodge
Compensation Range: Hourly Pay + incentives. Averaging 50-90k target earnings with incentives.
This position requires that you are physically active during your shift. This may include, but is not limited to, running, driving, stooping, bending and lifting.
How do our Service Advisors Drive Impact? Our Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs. Some of the responsibilities would include: - Acting as the face of Walser - Executing follow up techniques with customers Understanding basic automotive repairs, executing follow up techniques, and communicating with customers - All other duties, tasks and/or projects as assigned What We're Looking For
High School Diploma, GED, or equivalent work experience
Exceptional customer service skills
Prior automotive experience
Strong written and verbal communication skills
Proven experience working in a team environment
High level of detail orientation and accuracy
What We Offer
Medical, Dental, Vision coverage & HSA/FSA
Paid Parental Leave (Maternity, Paternity, Adoption)
Adoption Assistance Program
Life Insurance and 401K with Employer Match
Pet insurance and Employee discounts
Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser
The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube
We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are: Do The Right Thing - Nothing is worth compromising a relationship. Lead By Example - Be willing to help no matter how difficult the challenge. Display Positive Energy - A good attitude is highly contagious. Be Open Minded - The only thing that is constant is change.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Service Consultant
Minneapolis, MN Jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging.
We have exciting Service Advisor opportunities at our Walser Hyundai Brooklyn Park location:
Compensation Range: $36,000 base pay + incentives. Averaging 50-100k target earnings with incentives. Paid by hours sold in service.
This position requires that you are physically active during your shift. This may include, but is not limited to, walking, driving, stooping.
How do our Service Advisors Drive Impact?
Our Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs. Some of the responsibilities would include:
* Acting as the face of Walser
* Executing follow up techniques with customers Understanding basic automotive repairs, executing follow up techniques, and communicating with customers
* All other duties, tasks and/or projects as assigned
What We're Looking For
Reliable with a Positive Attitude
High School Diploma, GED, or equivalent work experience
Exceptional customer service skills
Prior automotive experience a plus!
Strong written and verbal communication skills
Proven experience working in a team environment
High level of detail orientation and accuracy
What We Offer
Medical, Dental, Vision coverage & HSA/FSA
Paid Parental Leave (Maternity, Paternity, Adoption)
Adoption Assistance Program
Life Insurance and 401K with Employer Match
Pet insurance and Employee discounts
Paid Training
Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser
The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube
We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:
Do The Right Thing - Nothing is worth compromising a relationship.
Lead By Example - Be willing to help no matter how difficult the challenge.
Display Positive Energy - A good attitude is highly contagious.
Be Open Minded - The only thing that is constant is change.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Employment Position: Full Time
Salary:
$45,000.00 - $115,000.00 Yearly
Salary is not negotiable.
Zip Code: 55445
Service Consultant
Inver Grove Heights, MN Jobs
$42-$110k/year (Incentive-Based)
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
Oversee drive lane to ensure prompt, courteous, and effective service
Ensure daily inventory of tech time is consistently sold by efficiently distributing work
Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
Detail-oriented with exceptional organizational and time-management skills
Demonstrated ability to manage others
Exceptional written and verbal communication skills
Professional, well-groomed appearance
What We Offer:
Medical, Dental & Vision
Short-Term & Long-Term Disability
401k with Match
HSA/Flexible Spending
Life Insurance
Paid Vacation
Employee Discounted Pricing
Growth Opportunities
Paid Training
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Service Consultant
Brooklyn Park, MN Jobs
$42-$110k/year (Commission-Based)
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
Oversee drive lane to ensure prompt, courteous, and effective service
Ensure daily inventory of tech time is consistently sold by efficiently distributing work
Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
Detail-oriented with exceptional organizational and time-management skills
Demonstrated ability to manage others
Exceptional written and verbal communication skills
Professional, well-groomed appearance
What We Offer:
Medical, Dental & Vision
Short Term & Long Term Disability
401k with Match
HSA/Flexible Spending
Paid Vacation
Growth Opportunities
Paid Training/OME Certification
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Service Consultant
White Bear Lake, MN Jobs
div class="careers-description__container" div class="careers-description__content" pstrong Service Consultant/strong/p p$42-$110k/year (Commission-Based)/p pOver 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!/p
pAs an Admin/Service Advisor, you are the first point of contact with our customers and will be well-versed in customer service. creating repair orders nad estimates for vehicles. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality/p
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pFamily Owned and Operated/p
/li
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pLong Term Job Security/p
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pHealth and Wellness/p
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pAccident amp; Critical Illness/p
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pEmployee Discounts/p
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pState of the Art Facility/p
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p /p
pstrong Responsibilities/strong/p
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pOversee flow of work. Ensure that customers receive prompt, courteous, and effective service./p
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pCreate estimates and contact customer to get apporvals./p
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pProvide exceptional service, to assure the customer does not get mishandled/p
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pEnsures that the daily inventory of technicians' time is consistently sold to service customers./p
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pOffers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number./p
/div
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Express Service Consultant
Saint Louis Park, MN Jobs
$42-$70k/year (Commission-Based)
HOURS: Monday-Thursday 12-8 and Friday 10-6
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
Oversee drive lane to ensure prompt, courteous, and effective service
Ensure daily inventory of tech time is consistently sold by efficiently distributing work
Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
Detail-oriented with exceptional organizational and time-management skills
Demonstrated ability to manage others
Exceptional written and verbal communication skills
Professional, well-groomed appearance
What We Offer:
Medical, Dental & Vision
Short Term & Long Term Disability
401k with Match
HSA/Flexible Spending
Paid Vacation
Growth Opportunities
Paid Training/OME Certification
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Experienced Service Consultant
Bloomington, MN Jobs
$70k-$110k/year (Incentive-Based). Up to $5000.00 sign on bonus for Honda/Acura experienced.
Are you an experienced Service Advisor looking for a place to call home? Are you looking for a place where you will not be micromanaged? Are you tired of working Saturdays? Are you looking for a dealership that you can call your own? Then we should talk!!
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
Oversee drive lane to ensure prompt, courteous, and effective service
Ensure daily inventory of tech time is consistently sold by efficiently distributing work
Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
Detail-oriented with exceptional organizational and time-management skills
Demonstrated ability to manage others
Exceptional written and verbal communication skills
Professional, well-groomed appearance
Must have a minimum of 1 year experience as a Service Advisor
What We Offer:
Medical, Dental & Vision
Short-Term & Long Term-Disability
401k with Match
HSA/Flexible Spending
Life Insurance
Paid Vacation
Employee Discounted Pricing
Growth Opportunities
Paid Training/
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Service Consultant
Saint Cloud, MN Jobs
$42-$110k/year (Incentive-Based) For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
* Oversee drive lane to ensure prompt, courteous, and effective service
* Ensure daily inventory of tech time is consistently sold by efficiently distributing work
* Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
* Detail-oriented with exceptional organizational and time-management skills
* Demonstrated ability to manage others
* Exceptional written and verbal communication skills
* Professional, well-groomed appearance
What We Offer:
* Medical, Dental & Vision
* Short-Term & Long-Term Disability
* 401k with Match
* HSA/Flexible Spending
* Life Insurance
* Paid Vacation
* Employee Discounted Pricing
* Growth Opportunities
* Paid Training
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Service Consultant
Saint Cloud, MN Jobs
$42-$110k/year (Incentive-Based)
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
Oversee drive lane to ensure prompt, courteous, and effective service
Ensure daily inventory of tech time is consistently sold by efficiently distributing work
Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
Detail-oriented with exceptional organizational and time-management skills
Demonstrated ability to manage others
Exceptional written and verbal communication skills
Professional, well-groomed appearance
What We Offer:
Medical, Dental & Vision
Short-Term & Long-Term Disability
401k with Match
HSA/Flexible Spending
Life Insurance
Paid Vacation
Employee Discounted Pricing
Growth Opportunities
Paid Training
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
Automotive Service Advisor / Writer | $70K-$90K/YR & Weekends Off | Savage
Savage, MN Jobs
Christian Brothers Automotive
Benefits:
*Up to $70K-$90K/YR For The Most Skilled Service Advisors
Paid Vacation & Paid Holidays
Performance Based Commission
Closed Every Weekend To Spend Time With Family & Friends
Healthcare Benefits Available
Matching Retirement Plans
Local Owner - Onsite Daily
Opportunity for Advancement
Fast Paced Environment
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
6301 Loftus Lane, Savage, MN 55378
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every customer that enters our facility with hospitality and respect
Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand
Manage the store's workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the customer
Directs, coordinates, and participates in performing customer service activities
Shuttle vs as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Qualifications:
Current driver's licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Automotive Service Advisor (Service Writer Exp Required)- McCarthy Chevrolet
Overland Park, KS Jobs
McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy Chevrolet- Overland Park team!
Why should you want to join the McCarthy Auto Group Service Department? Click HERE to find out!
Job requirements:
Reynolds and Reynolds DMS knowledge preferred but not required
1 year service writing experience preferred
Excellent customer service skills and strong desire to sell
Basic knowledge of automotive systems preferred but not required
Must be able to multitask and work in a fast pace environment
McCarthy Employment Perks
Closed on Sundays!
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Health Savings Account
401(k) with Company Match
Paid Vacation and Holidays
Employee Discounts on Vehicles, Service & Parts
Employee Assistance Program
Referral Bonuses
Paid Training
Community and Charity Involvement
Job Duties and Responsibilities:
Greet customers, listen to customer concerns and write detailed service orders based on customer concerns
Review vehicle report for recalls that need completed and verify applicable warranty's
Answering phones, schedule appointments, review recommended/ upcoming services
Communicate to technicians throughout the process of repairs to keep customer
Provide cost estimate of mechanical and maintenance repairs
Maintain customer satisfaction score at or above dealership standards
If interested in this opportunity - Apply Today!
Automotive Internal Service Advisor (Exp Required)- McCarthy Chevrolet
Olathe, KS Jobs
We are looking for a detail-oriented and organized Internal Service Advisor to join our team at McCarthy Chevrolet- Olathe. This role acts as a liaison between our service technicians and internal departments, ensuring efficient communication and workflow. You will coordinate internal repair orders, oversee vehicle maintenance scheduling, and help streamline service operations. Responsibilities:
Coordinate service and repair needs for internal departments, including sales and fleet operations.
Generate and track internal repair orders (ROs) for dealership-owned vehicles.
Communicate effectively with service technicians, parts department, and management to ensure timely vehicle readiness.
Ensure warranty and policy guidelines are followed for internal service requests.
Maintain accurate service records and documentation.
Assist in parts procurement and availability for internal vehicle repairs.
Monitor vehicle turnaround times and prioritize repairs as needed.
Provide reports on service progress, costs, and efficiency.
Qualifications:
Previous experience in an automotive service advisor or coordinator role preferred.
Strong understanding of automotive repair processes and dealership operations.
Excellent communication and organizational skills.
Proficiency in dealership management systems (DMS) and service software preferred.
Ability to multitask in a fast-paced environment.
Strong attention to detail and problem-solving skills.
McCarthy Employment Perks:
Closed on Sundays!
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Health Savings Account
401(k) with Company Match
Paid Vacation and Holidays
Employee Discounts on Vehicles, Service & Parts
Employee Assistance Program
Referral Bonuses
Paid Training
Community and Charity Involvement
If interested in this opportunity - Apply Today!
Service Advisor
Richfield, MN Jobs
Service Advisor
Classic Collision is now hiring a Service Advisor for our Richfield location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team!
Responsibilities
Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle
Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines
Partners with the insurance companies to manage customers claim to insure the best customer experience
Maintains communication with customers providing updates on repair process
Coordinates with technicians to confirm all aspects of the damages are identified
Maintains customer satisfaction scores according to company standards
Perform quality inspection prior to vehicle delivery to the customer
Perform other related duties as assigned
Qualifications
Must be at least 18 years of age
Valid Driver's License Required
Ability to provide clear, concise information in writing, via phone and in-person
Prior collision estimating experience preferred
Familiar with estimating systems CCC1 preferred
I-CAR / ASE certification preferred
Strong organizational skills
Successful completion of background check required
Behaviors/Competencies:
Integrity -Respect, and accountability at every level and in every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation -Develops and displays innovative approaches and ideas to our business
Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please
e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Field Service Advisor - Wisconsin, Minnesota
Minnesota Jobs
Duties and Responsibilities: * Maintains a schedule of Kawasaki dealer visits for evaluation and follow-up. * Make recommendations for dealership service manager to ensure technicians have proper working conditions, facility has adequate storage for vehicles and removed bodywork, area is clean, with proper signage including posted hours of operation and labor rate.
* Provide training for service managers on subjects related to hiring properly trained technicians, pay structures, internal skills training, developing a mentor program, and managing work flow to ensure high customer satisfaction.
* Promote dealer participation in technical training programs. Deliver Service Update seminars for dealers.
* Interact with both Customer Care and K-Tech Dealer Care to provide crisis intervention and backup assistance for diagnosis of difficult repairs and customer dispute resolution.
* Assist Quality Assurance Engineers by collecting and reporting product quality and defect analysis data from the field.
* Perform warranty audits to ensure dealer parts retention, warranty claims, repair orders, and parts orders are consistent with all claims.
* Provide support from time to time for consumer events, dealer open house or grand opening festivities, or other activities where a Kawasaki representative is requested.
* Assist KMC Legal department with vehicle inspections required in conjunction with a lawsuit.
* Helps strengthen the profit-making ability of new Kawasaki dealerships service departments.
* Helps District Sales Managers determine if new dealer applications meet Kawasaki service standards.
* Consistently stays current with Kawasaki products and technology, developing a detailed understanding of theory of operation and fault diagnosis.
* Responsible for raising and maintaining high customer satisfaction in area of responsibility using K.O.R.E. Consults with dealers to formulate action plans for low K.O.R.E. scores in specific areas.
Education and Experience:
High school diploma or general education degree (GED) is mandatory; a Bachelor's degree (BA/BS) or equivalent from a four-year college is preferred; and minimum five years related experience and/or training in field service/technical environment; or equivalent combination of education experience.
Qualifications:
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Must exhibit excellent oral and written communication skills.
* Must demonstrate the ability to successfully prioritize and organize multiple, competing tasks.
* Must be extremely detail and deadline oriented.
* Must bring energy and enthusiasm to group or team efforts.
* Frequent travel is required including multiple weekends.
* Ability to lift up to 50lbs on occasion.
Approximate percentage of travel required: 80%.
Computer Skills:
To perform this job successfully, you should have solid knowledge and experience working with Microsoft 365. You will also be required to learn how to use Kawasaki OSC log reporting and inquiry systems.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range: $85,000.00 - $90,000.00
Floating Service Advisor
Minneapolis, MN Jobs
$45-$60k/year
As a Floating Service Advisor, you will own our customer’s experience in the service lane when needed at our multiple locations across the metro area. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Floating Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check
What We Offer:
Medical, Dental & Vision
Short Term & Long-Term Disability
401k with Match
HSA/Flexible Spending
Life Insurance
Paid Vacation
Employee Discounted Pricing
Growth Opportunities
Paid Training
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.
Service Advisor
Burnsville, MN Jobs
$42-$110k/year (Incentive-Based)
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check
What We Offer
Medical, Dental & Vision
Short-Term & Long-Term Disability
401k with Match
HSA/Flexible Spending
Life Insurance
Paid Vacation
Employee Discounted Pricing
Growth Opportunities
Paid Training
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Service Advisor
Bloomington, MN Jobs
Service Advisor
Classic Collision is now hiring a Service Advisor for our Bloomington location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team!
Responsibilities
Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle
Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines
Partners with the insurance companies to manage customers claim to insure the best customer experience
Maintains communication with customers providing updates on repair process
Coordinates with technicians to confirm all aspects of the damages are identified
Maintains customer satisfaction scores according to company standards
Perform quality inspection prior to vehicle delivery to the customer
Perform other related duties as assigned
Qualifications
Must be at least 18 years of age
Valid Driver's License Required
Ability to provide clear, concise information in writing, via phone and in-person
Prior collision estimating experience preferred
Familiar with estimating systems CCC1 preferred
I-CAR / ASE certification preferred
Strong organizational skills
Successful completion of background check required
Behaviors/Competencies:
Integrity -Respect, and accountability at every level and in every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation -Develops and displays innovative approaches and ideas to our business
Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please
e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Service Advisor
Golden Valley, MN Jobs
$42-$110k/year (Commission-Based)
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!
What We Offer:
Medical, Dental & Vision
Short Term & Long Term Disability
401k with Match
HSA/Flexible Spending
Paid Vacation
Growth Opportunities
Paid Training/OME Certification
Responsibilities
Oversee drive lane to ensure prompt, courteous, and effective service
Ensure daily inventory of tech time is consistently sold by efficiently distributing work
Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
Detail-oriented with exceptional organizational and time-management skills
Demonstrated ability to manage others
Exceptional written and verbal communication skills
Professional, well-groomed appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Service Advisor
Burnsville, MN Jobs
Service Advisor
Classic Collision is now hiring a Service Advisor for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team!
Responsibilities
Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle
Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines
Partners with the insurance companies to manage customers claim to insure the best customer experience
Maintains communication with customers providing updates on repair process
Coordinates with technicians to confirm all aspects of the damages are identified
Maintains customer satisfaction scores according to company standards
Perform quality inspection prior to vehicle delivery to the customer
Perform other related duties as assigned
Qualifications
Must be at least 18 years of age
Valid Driver's License Required
Ability to provide clear, concise information in writing, via phone and in-person
Prior collision estimating experience preferred
Familiar with estimating systems CCC1 preferred
I-CAR / ASE certification preferred
Strong organizational skills
Successful completion of background check required
Behaviors/Competencies:
Integrity -Respect, and accountability at every level and in every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation -Develops and displays innovative approaches and ideas to our business
Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please
e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.