Team Lead, Managed Care Operations
Team Leader Job At WakeMed
Overview The Managed Care Operations Lead serves as a resource and advisor, directs all aspects of managed care operations including system wide credentialing with managed care plans, contract performance monitoring and reporting, and contract payment modeling and analysis.
Works in collaboration with Chief Financial Officer, consultants Vice President of Finance, Director and Managed Care Specialists to recommend contracting strategies, perform complex contract modeling, and to monitor health plan performance.
Acts as a liaison between Managed Care Contracting, Reimbursement, Patient Financial Services, Patient Access and other departments in the hospital in an effort to create seamless operational performance and reimbursement maximization related to managed care contracting and performance monitoring.
Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County.
With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.
For more information, visit www.
wakemed.
org.
EOE Education Bachelor's Degree Business Administration Or Healthcare Or Finance Or Related Field Required - And Master's Degree Health Administration Or Business Preferred Experience 10 Years Managed Care Contracting Required - With 7 Years Managed Care Contracting In Healthcare Required
Supervisor, Provider Data Management
Urban Honolulu, HI Jobs
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Manage the daily operations of all provider data management functions. Direct provider data management related activities based on plan and contract specifications and standard business rules - includes data analysis and entry, review of data via internet sites and other systems, usage of multiple systems and applications to validate data is complete and accurate, and investigation and resolution of data issues.
Manage the end-to-end provider data entry and maintenance to ensure accurate and timely setup for claims payment, member assignment and directory display
Investigate and resolve complex provider data management issues
Identify trends and recommend improvements to mitigate potential issues
Lead task assignment for team's workflow and distribution
Monitor team performance to ensure established and provider data quality benchmarks are met
Facilitate meetings with Health Plan representatives
Train and mentor Provider Data Management Analyst I, II, and Team Leads
Performs other duties as assigned
Complies with all policies and standards
Education/Experience: Bachelor's degree in related field or equivalent experience. 3+ years of combined management and provider data management, data analysis, and customer service experience preferably with healthcare operations (i.e. claims processing, billing, provider relations or contracting) experience in a managed care, insurance, or medical office environment. Experience performing and leading teams.
This position is 100% remote within the island of O'ahu, Honolulu, Hawaii. Candidates are required to reside within the island to be considered. Monthly in person team meetings at Honolulu office are required.
Pay Range: $54,000.00 - $97,100.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Phlebotomy Lead
Greensboro, NC Jobs
The Phlebotomy Lead oversees and coordinates the phlebotomy services, ensuring efficient operations, accurate blood specimen collection, and timely delivery of results. Working under general supervision, this role is responsible for developing standard operating procedures for blood drawing processes, and training and mentoring staff. The Phlebotomy Lead plays a critical role in maintaining high-quality patient care and supporting the healthcare team by effectively managing phlebotomy staff, implementing best practices, and fostering a culture of excellence in phlebotomy services.
Coordinates and schedules blood drawing services, ensuring appropriate staffing and efficient workflow to optimize resource allocation and ensure a smooth patient experience.
Trains and mentors phlebotomy staff to ensure adherence to best practices and regulatory guidelines, thus promoting quality and accuracy of phlebotomy services and patient safety.
Develops and maintains standard operating procedures (SOPs) for phlebotomy processes to ensure consistency, adherence to best practices, and reliable patient care. Implements and oversees quality improvement initiatives for phlebotomy services, including analyzing performance metrics, identifying areas for improvement, and implementing corrective actions to enhance the overall effectiveness and efficiency of phlebotomy services.
Monitors and maintains inventory of phlebotomy supplies, ensuring availability and appropriate storage to ensure uninterrupted blood drawing services and support an efficient workflow.
Collaborates with laboratory personnel and other healthcare professionals to resolve issues, improve processes, and enhance the overall quality of phlebotomy services.
Performs other duties as assigned.
EDUCATION:Required: High School diploma or equivalent
EXPERIENCE:Required: 2 years clinical experience in a high complexity laboratory
LICENSURE/CERTIFICATION/REGISTRY/LISTING:Required:
BLS (CPR)-American Red Cross or AHA Healthcare Provider
Current Phlebotomy certification from one of the following approved agencies:
ASCP (American Society for Clinical Pathology) OR
ASPT (American Society of Phlebotomy Technicians) OR
NHA (National Healthcareer Association).
Certification as a Clinical Laboratory Assistant or Medical Laboratory Assistant by ASCP or AMT is acceptable.
Current Licensed Advanced EMT/Paramedic
Or Certified MT/MLT (ASCP, AMT)
Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.RequiredPreferredJob Industries
Other
Cardiac and Pulmonary Rehab Supervisor
Burlington, NC Jobs
The Supervisor Cardiac and Pulmonary Rehab is accountable for the clinical management of the Cardiac and Pulmonary Rehabilitation Program. This includes clinical program content, quality, services, and operations for all phases of Cardiac and Pulmonary Rehabilitation. This position is responsible for ensuring quality patient outcomes and patient / physician satisfaction with the programs offered. This position is also accountable for ensuring compliance with State, Federal and other regulatory guidelines for Cardiac and/or Pulmonary Rehabilitation as they pertain to the CP Rehab Assistant Director?s specific area(s) of responsibility.
Builds relationships within the department through celebrations, communication, providing feedback and valuing diversity.
Monitors patient satisfaction surveys and develop action plans around opportunities for improvement.
Implements programs and process to achieve top decile performance in patient satisfaction.
Develops and monitors quality matrixes and implements programs and processes to achieve top decile performance.
Prepares annual budget, manages resources, and markets services to patients and physicians to increase volumes.
Develops, implements and monitors cardiac and pulmonary patient education, policies and programs.
Ensures compliance with all State, Federal and other regulatory guidelines for cardiac and pulmonary rehab.
Performs other duties as assigned.
EDUCATION:Required: Graduate of an accredited program in Nursing, Exercise Physiology, Kinesiology, Respiratory Therapy, or Dietetics
Preferred: Master?s Degree
EXPERIENCE:Required: 6 years of Cardio-Pulmonary Rehabilitation or related preventative/rehabilitative/health care experience and some leadership experience.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:Required: Current valid North Carolina professional license Registered Nurse or ACSM, CEP certification; BLS (CPR)-American Red Cross or AHA Healthcare Provider; ACLS-American Red Cross or AHA Healthcare Provider
Preferred: AACVPR- Certified Cardiac Rehab Professional, ACSM, RCEP
Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.RequiredPreferredJob Industries
Other
Lead-Client Services, Health SMB-O
Remote
What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn't be Global Industry leaders today without all the individual contributions that bring our team together.
Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!
If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!
***This position is Remote***
Job Summary
This position has a variety of duties largely centered on telephone support to provide support to clients seeking assistance with their website.
Responsibilities include handle incoming client calls, emails, and support tickets from clients seeking assistance with their website while providing excellent customer service. Tasks include basic website content updates, photos, e-mail set-up, and support, etc. Conduct outbound calls regarding client education, billing, questionnaires, surveys and/ or approvals. Advise clients on their overall web presence and upsell on additional products, when appropriate. Perform quality assurance on client requests and new product releases.
What you will do
Provide exceptional customer service by handling incoming client calls, emails, and support tickets related to website assistance.
Perform basic website content updates, including photos and email setup/support.
Conduct outbound client calls for education, billing, questionnaires, surveys, and approvals.
Advise clients on their overall web presence and recommend additional services when appropriate.
Ensure quality assurance for client requests and new product releases.
Maintain clear and professional verbal and written communication to address client needs effectively.
Apply critical thinking to resolve client issues and inquiries.
Adapt to a dynamic work environment with changing priorities.
Utilize basic HTML knowledge to assist with website troubleshooting (recognition level only).
Stay knowledgeable about social media platforms, particularly Facebook for businesses.
Use Microsoft Office proficiently for daily tasks and documentation.
Travel/Physical Demands
Travel less than 10%. Office environment. No special physical demands required.
Qualifications
Must have:
Typically 1 or more years of related experience.
General education, vocational training and/or on-the-job training.
Strong customer service skills, including, active listening, positive attitude and the ability to stay calm during stressful situations
Clear verbal and written skills aimed at understanding customers' needs and providing appropriate resolution
Critical thinking skills
Flexibility to work in an ever-changing environment
Exceptional organizational skills and adaptability
Telephone-based client support or customer service experience
Basic HTML knowledge (Recognition, do not need the ability to write code)
Knowledge of Social Media (Facebook Businesses)
Proficient in Microsoft Office
The posted pay for this position is $20/hr
What you get as a Henry Schein One Employee
A great place to work with fantastic people.
A career in the healthcare technology industry, with the ability to grow and realize your full potential.
Competitive compensation.
Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is unable to hire individuals residing in North Dakota, Hawaii, Puerto Rico, or other US Territories at this time.
What you get as a Henry Schein One Employee
A great place to work with fantastic people.
A career in the healthcare technology industry, with the ability to grow and realize your full potential.
Competitive compensation.
Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
*Benefits may vary by location or status.
Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Cyber Sec Specialist - Lead, T&D, FT, 08A-4:30P
Remote
The qualified candidate will assess host and network threats such as computer viruses, exploits, and malicious attacks. Highly capable of determining true threats, false positives, and providing solutions to issues detected in a timely manner. Oversee the monitoring for potential compromise, intrusion, significant event, or threat to the security posture of the company. Guide others to develop, update, and maintain standard operating procedures and other technical documentation. Responsible for collecting, analyzing, escalating, responding, and producing documentation to cyber security attacks as well as following up on strategies taken to avoid future attacks. Train and mentor junior analysts. Estimated salary range for this position is $117150.22 - $152295.29 / year depending on experience. Degrees:
* Bachelors.
Additional Qualifications:
* 10 years of related work experience, preferably in IT Security, Information Systems, or IT related fields.
* CISSP, OSCP, SEC , GIAC, CEH, CISA or CISM a plus.
* Experience working on a 24x7 Security Operations Center or Managed Security Service Provider.
* Ability to work in a team environment and collaborate with outside stakeholders to resolve issues.
* Excellent communication, writing, and interpersonal skills.
* Broad information cybersecurity knowledge, including advanced knowledge with common attack methodologies, tactics and protocols, Advance Persistent Threat groups, Hacker activities, etc.
* Vast experience in network intrusion detection, including experience using common network monitoring tools - IDS, IPS, SIEM and Syslog.
* Strong working knowledge with threat intelligence services, sources of indications of compromise feeds for SIEM use.
* Thorough understanding of common network vulnerabilities and penetration testing tools and red teaming concepts.
Minimum Required Experience:
Denials Management Supervisor
Minnesota Jobs
RAYUS now offers DailyPay! Work today, get paid today!
is $25.01- $36.16 based on direct and relevant experience.
RAYUS Radiology is looking for a Denials Management Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Denials Management Supervisor, you will coordinate communications regarding billing information with patients, carriers, co-workers and attorneys to ensure timely collections of accounts receivables and provides direction and training to account representative team. This role is to work with invoice, research accounts, and coding denial management of insurance AR. This is a full-time remote position, working schedule are Monday through Friday 8:00am - 4:30pm
ESSENTIAL DUTIES AND RESPONBILITIES:
(65%) Accounts Receivable Collection & Leadership
Communicates with patients, carriers, co-workers, center staff, attorneys, and other contracted entities and responsible parties in a timely, effective manner to expedite the billing and collection of accounts receivable
Contributes to the steady reduction of the days-sales-outstanding (DSO), increase monthly gross collections and increase percentage of collections
Ensures that “priority” work, which will enhance bottom line results and achievement of the most important objectives, is identified and assigned appropriately
Experience with and an understanding of coding guidelines and billing rules
Need an understanding of the billing and collection of research studies and other special contracts with providers and facilities
Partners with RCM QA and Training Specialist on quality assurance assessment results and feedback to ensure accuracy and productivity amongst the team
Ensures approvals for adjustment requests are in line with protocol
Initiates and participates in special accounts receivable and workflow and process improvement projects
Prepares reports, presentations and other written communication
Oversees denial prevention process by analyzing denial trends, prioritizing issues and identifying root cause. Collaborates with stakeholders to update processes to prevent denials, and monitors and tracks progress.
Communicates to supervisor as needed regarding updates on account statuses
(30%) Staff Support
Provides training, feedback, expertise and support to Insurance Denials Specialists
Collaborates with team members to increase their knowledge of the collection process to effectively reduce accounts receivable
Creates an environment that promotes team work and increases engagement
Leads staff meetings and associate one-on-ones as needed
Allocates specific job responsibilities/specialty tasks and defines priorities
Initiates and participates in staff performance evaluations, development of associates including performance improvement plans and disciplinary actions
Participates in the hiring and training of new associates
Manages department and team schedule and hours
Communicates to supervisor as needed regarding updates on account status'
(5%) Performs other duties as assigned
IT Team Lead- IT Ambulatory Systems-FT
Hopewell, NJ Jobs
Work Shift:
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
THIS IS NOT A REMOTE POSITION!!
Leads complex information systems projects following the life cycle in collaboration with IT Support Managers and IT Directors in order to support strategic vision/goals. Assist in the development of newly hired individuals to the department and offers assistance/development as needed. Provides Implementation support that includes workflow analysis, issue documentation, resolution, policy development Effectively communicates project and team status to internal and external audiences and follows governance and change control processes.
MINIMUM REQUIREMENTS
Education:Associate's degree. Bachelor's degree in information system management or informatics preferred.
Experience:Clinical experience or work experience with implementation of EHR.
Other Credentials:
Knowledge and Skills:Strong verbal and written communication skills.
Special Training:Microsoft Office skills. Teams and Zoom meeting experience. Abiltiy to run virtual and in-person meetings. Project Management experience or training preferred.
Mental, Behavioral and Emotional Abilities:Must be able to deal with stress effectively at work and as part of the team. Ability to effectively manage multiple projects and demands simultaneously and respond quickly in a fastp-paced environment.
Usual Work Day:Exempt Hours
REPORTING RELATIONSHIPS
Does this position formally supervise employees? Yes
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
ESSENTIAL FUNCTIONS
Troubleshoots with end users and coordinates information systems activities with other members of management team to ensure needs are met with no interruption to end users' departments and core processes.
Teaches, advocates, and mentors staff on how to apply information systems standards, tools, and methodologies while delivering high quality, business-focused customer service. Manages documentation of the current information systems environment and ensures that departmental policies and procedures are maintained.
Reinforces the importance of project and prioritization requests with operations, executives, and end users providing consistent communication for timely risk escalation and mitigation planning.
Develops staff training programs to ensure cross training in critical areas. Interviews, selects, and evaluates staff. Disciplines and terminates employees as necessary. Demonstrates learning through the ability and willingness to learn new software and systems.
Maintains regular communication with the team, vendors, and operational stakeholders to meet the organization's business needs regarding the project deliverables and timeline.
Motivates and shows appreciation for the team and reinforces the importance of excellent customer service culture. Conducts applicant interviews and participates in the employee selection process.
Reviews the status of projects and issues on an ongoing basis with leadership. Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones. Ensures timely project and data tracking with input of weekly time tracking.
Establishes change control processes and procedures. Thoroughly reviews each new release and communicate needed changes to end users.
Initiates escalation procedures when required. Performs other related duties assigned by supervisor. Performs other duties necessary for the welfare of patients or the efficient operations of the institution in emergent situations.
Demonstrates critical thinking through the willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible. Is dependable through the willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
Demonstrates initiative through the willingness to recognize assignments or tasks that need to be completed and seeks out additional assignments or tasks. Helps others as required.
Demonstrates commendable interpersonal skills through the ability to communicate information clearly and concisely with project leadership and subject matter experts.
Applies listening skills to ensure that the intended message has been accurately received. Holds responses until colleagues are finished making points, and repeating information to ensure accuracy.
Demonstrates resilience through persevering in demanding situations, overcoming obstacles, and reaching elevated levels of performance when faced with stressful situations.
Maintains vendor relationships and support service relationships and communicates status, risk, and issues. Performs as a liaison with IT, patient and business services and establishes strong relationships with managers and team members.
Participates in vendor demos, site visits, and reference calls to determine general feasibility, cost, and alternative solutions for upcoming technology upgrades, modules, or new innovations.
Collaborates with managers, directors, and senior leadership when required for necessary projects for a successful implementation using multiple communication methods.
Collaborates with dedicated vendor project manger to ensure scope of project is met on time and within budget.
Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Sitting , Standing , Walking , Twisting , Bending , Reaching forward , Reaching overhead
Occasional physical demands include:
Continuous physical demands include:
Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 15 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
988 Team Leader
Fairborn, OH Jobs
Job Details Fairborn, OH988 Team Leader
As part of TCN's impactful 988 team, this leadership role provides day-to-day management of the local 988 and Crisis Call Center staff. This position ensures compliance with all orientation and training standards, the managing of the 988 Call Center schedule, and the immediate supervision of 988 Call Center staff.
Primary Responsibilities:
Provides direct supervision and oversight of the 988 Call Center staff in compliance with the established Agency standards for supervision.
Provides training and support to 988 Call Center and Local Hotline staff as well as, new employees specific to 988 and Local Hotline services and resources.
Complies with standards pertaining to quality assurance training standards for 988 Centers.
Develops and maintains quality, accurate supervision notes for all 988 Call Center staff and documentation clearly identifies staff input in supervision and performance improvement plans by having supervisees submit supervision agendas for each supervision meeting.
Develops and maintains positive collaboration with community partners.
Maintains license or registration appropriate to profession and appropriate to job requirement and ensures it remains in good standing. Participates in expected amount of continuing education at all times of employment.
Maintains agency-required annual training including, but not limited to, client rights and grievances, safety training, infection control, and others as required by Ohio MHAS, and other accrediting organizations.
Remains free from citations by other providers or by consumers for unethical practice and meets standard for own profession.
Adheres to all organizational and departmental policies, including compliance with all ethical, behavioral and performance expectations. Participate in weekly supervision.
Other job duties as assigned.
Benefits:
Licensure reimbursement
Clinical supervision hours towards independent licensure
Career advancement opportunities
Professional development and paid CEUs
Additional compensation for advanced licensure
Health, dental, and vision insurance
Long-term disability
401k retirement options with company match as of day one
Generous paid leave options
11 paid holidays
Flexible or work-from-home options
Casual Friday-Sunday dress code
Quarterly bonus
Work Location and Standard Work Hours:
Fairborn, OH
Full-time
Weekends may be required
Schedule may vary
Supervisory Responsibilities:
None.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, etc.
You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services.
Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities.
Qualifications
Minimum Qualifications:
Requirement: Bachelor's degree preferably, in a social service major with a minimum of three years' experience in mental health treatment services or equivalent combination of education and work experience.
Certification: Preferred - Minimum of a LSW or LPC
Other: CPR/First Aid (TCN can train)
Possesses the knowledge of:
Safety rules and procedures, agency policy and procedures, community and State resources, documentation requirements, legal and ethical guidelines for Health Officer.
Skills:
Capacity to perform duties effectively while under potentially emotional stressful conditions and within situations involving conflict.
Proficiency in utilizing basic computer skills (using Microsoft Office software) and office equipment for documentation and communication purposes.
Practice of a client-focused approach, demonstrating active listening skills, reading comprehension, critical thinking, and leadership abilities.
Abilities:
Willingness and physical capability to engage in activities essential to meet the fundamental needs of individuals served. This includes occasional assistance in relocating individuals to new living situations, aiding with shopping, and instructing daily living skills, etc., as necessary.
988 Team Leader
Fairborn, OH Jobs
Job Details TCN Fairborn - Fairborn, OH988 Team Leader
As part of TCN's impactful 988 team, this leadership role provides day-to-day management of the local 988 and Crisis Call Center staff. This position ensures compliance with all orientation and training standards, the managing of the 988 Call Center schedule, and the immediate supervision of 988 Call Center staff.
Primary Responsibilities:
Provides direct supervision and oversight of the 988 Call Center staff in compliance with the established Agency standards for supervision.
Provides training and support to 988 Call Center and Local Hotline staff as well as, new employees specific to 988 and Local Hotline services and resources.
Complies with standards pertaining to quality assurance training standards for 988 Centers.
Develops and maintains quality, accurate supervision notes for all 988 Call Center staff and documentation clearly identifies staff input in supervision and performance improvement plans by having supervisees submit supervision agendas for each supervision meeting.
Develops and maintains positive collaboration with community partners.
Maintains license or registration appropriate to profession and appropriate to job requirement and ensures it remains in good standing. Participates in expected amount of continuing education at all times of employment.
Maintains agency-required annual training including, but not limited to, client rights and grievances, safety training, infection control, and others as required by Ohio MHAS, and other accrediting organizations.
Remains free from citations by other providers or by consumers for unethical practice and meets standard for own profession.
Adheres to all organizational and departmental policies, including compliance with all ethical, behavioral and performance expectations. Participate in weekly supervision.
Other job duties as assigned.
Benefits:
Licensure reimbursement
Clinical supervision hours towards independent licensure
Career advancement opportunities
Professional development and paid CEUs
Additional compensation for advanced licensure
Health, dental, and vision insurance
Long-term disability
401k retirement options with company match as of day one
Generous paid leave options
11 paid holidays
Flexible or work-from-home options
Casual Friday-Sunday dress code
Quarterly bonus
Work Location and Standard Work Hours:
Fairborn, OH
Full-time
Weekends may be required
Schedule may vary
Supervisory Responsibilities:
None.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, etc.
You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services.
Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities.
Qualifications
Minimum Qualifications:
Requirement: Bachelor's degree preferably, in a social service major with a minimum of three years' experience in mental health treatment services or equivalent combination of education and work experience.
Certification: Preferred - Minimum of a LSW or LPC
Other: CPR/First Aid (TCN can train)
Possesses the knowledge of:
Safety rules and procedures, agency policy and procedures, community and State resources, documentation requirements, legal and ethical guidelines for Health Officer.
Skills:
Capacity to perform duties effectively while under potentially emotional stressful conditions and within situations involving conflict.
Proficiency in utilizing basic computer skills (using Microsoft Office software) and office equipment for documentation and communication purposes.
Practice of a client-focused approach, demonstrating active listening skills, reading comprehension, critical thinking, and leadership abilities.
Abilities:
Willingness and physical capability to engage in activities essential to meet the fundamental needs of individuals served. This includes occasional assistance in relocating individuals to new living situations, aiding with shopping, and instructing daily living skills, etc., as necessary.
IT Team Lead- IT Ambulatory Systems-FT
Pennington, NJ Jobs
Work Shift: Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Position Overview:
THIS IS NOT A REMOTE POSITION!!
Leads complex information systems projects following the life cycle in collaboration with IT Support Managers and IT Directors in order to support strategic vision/goals. Assist in the development of newly hired individuals to the department and offers assistance/development as needed. Provides Implementation support that includes workflow analysis, issue documentation, resolution, policy development Effectively communicates project and team status to internal and external audiences and follows governance and change control processes.
MINIMUM REQUIREMENTS
Education:Associate's degree. Bachelor's degree in information system management or informatics preferred.
Experience:Clinical experience or work experience with implementation of EHR.
Other Credentials:
Knowledge and Skills:Strong verbal and written communication skills.
Special Training:Microsoft Office skills. Teams and Zoom meeting experience. Abiltiy to run virtual and in-person meetings. Project Management experience or training preferred.
Mental, Behavioral and Emotional Abilities:Must be able to deal with stress effectively at work and as part of the team. Ability to effectively manage multiple projects and demands simultaneously and respond quickly in a fastp-paced environment.
Usual Work Day:Exempt Hours
REPORTING RELATIONSHIPS
Does this position formally supervise employees? Yes
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
ESSENTIAL FUNCTIONS
* Troubleshoots with end users and coordinates information systems activities with other members of management team to ensure needs are met with no interruption to end users' departments and core processes.
* Teaches, advocates, and mentors staff on how to apply information systems standards, tools, and methodologies while delivering high quality, business-focused customer service. Manages documentation of the current information systems environment and ensures that departmental policies and procedures are maintained.
* Reinforces the importance of project and prioritization requests with operations, executives, and end users providing consistent communication for timely risk escalation and mitigation planning.
* Develops staff training programs to ensure cross training in critical areas. Interviews, selects, and evaluates staff. Disciplines and terminates employees as necessary. Demonstrates learning through the ability and willingness to learn new software and systems.
* Maintains regular communication with the team, vendors, and operational stakeholders to meet the organization's business needs regarding the project deliverables and timeline.
* Motivates and shows appreciation for the team and reinforces the importance of excellent customer service culture. Conducts applicant interviews and participates in the employee selection process.
* Reviews the status of projects and issues on an ongoing basis with leadership. Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones. Ensures timely project and data tracking with input of weekly time tracking.
* Establishes change control processes and procedures. Thoroughly reviews each new release and communicate needed changes to end users.
* Initiates escalation procedures when required. Performs other related duties assigned by supervisor. Performs other duties necessary for the welfare of patients or the efficient operations of the institution in emergent situations.
* Demonstrates critical thinking through the willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible. Is dependable through the willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
* Demonstrates initiative through the willingness to recognize assignments or tasks that need to be completed and seeks out additional assignments or tasks. Helps others as required.
* Demonstrates commendable interpersonal skills through the ability to communicate information clearly and concisely with project leadership and subject matter experts.
* Applies listening skills to ensure that the intended message has been accurately received. Holds responses until colleagues are finished making points, and repeating information to ensure accuracy.
* Demonstrates resilience through persevering in demanding situations, overcoming obstacles, and reaching elevated levels of performance when faced with stressful situations.
* Maintains vendor relationships and support service relationships and communicates status, risk, and issues. Performs as a liaison with IT, patient and business services and establishes strong relationships with managers and team members.
* Participates in vendor demos, site visits, and reference calls to determine general feasibility, cost, and alternative solutions for upcoming technology upgrades, modules, or new innovations.
* Collaborates with managers, directors, and senior leadership when required for necessary projects for a successful implementation using multiple communication methods.
* Collaborates with dedicated vendor project manger to ensure scope of project is met on time and within budget.
* Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Sitting , Standing , Walking , Twisting , Bending , Reaching forward , Reaching overhead
Occasional physical demands include:
Continuous physical demands include:
Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 15 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
FT Sterile Processing Lead
Durham, NC Jobs
Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff.
Why join North Carolina Specialty Hospital?
* Award Winning Hospital for Special Surgery
* 5 Star CMS rated facility for patient experience
* Positive Work culture
* Career growth opportunities
* Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
* Telemedicine/You have access to Physicians 24/7/365 through MDLIVE
* Paid Time Off
* 401k Employer Match
* Tuition Assistance
Job Summary:
Under the supervision of the Surgical Services Director, the Sterile Processing Supervisor oversees the daily operations of the Sterile Processing Department. This includes: ensuring proper care and maintenance of all surgical instrumentation, equipment, and sterilization processes; demonstrating good knowledge of principles and practices of aseptic techniques, must have knowledge of equipment, instruments, procedures and supplies used in the operating room; and able to work under pressure and in situations that demand patience, tact and endurance. This position must provide on-going and continual communication with Operating Room staff, including communicating special equipment needs as they arise.
Skills & Abilities:
* Provides supervision of daily operation of SPD department and staff. Accepts other duties as assigned by Director of Surgical Services
* Collects, reviews for accuracy and stores all documentation required for verification of decontamination/sterilization as required by regulatory bodies, and NCSH policy.
* Verifies performance and documentation of QI for SPD process and equipment. Ensures all QI is performed at required intervals. Maintains logs for QI testing and daily monitoring
* Collects data and prepares reports to support Performance Improvement recommendations for equipment and instrument purchases which are communicated to hospital leadership and Governing Board
* Staffing of department adequately for daily schedule.
* In conjunction with Director or designee, reviews and revises policies and procedures as needed and on required intervals.
* Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality.
* Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.
* Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.
* Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
* Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.
* Provides data and information as needed to Infection Control Nurse, Safety Officer or other hospital committees as requested
* Maintains positive working relationships and fosters cooperative work environment.
* Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual.
* Displays honesty and mutual respect when communicating with peers and other departments.
* Follows through on problems that may compromise effective job performance by using appropriate chain of command.
* Utilize concepts of age/developmental stages in interactions with patients and families.
* Complies with National Patient Safety Goals.
* Universal precautions and infection control guidelines, including hand washing guidelines followed at all times.
*
Training, Education & Experience:
* High School diploma, G.E.D. or equivalent experience.
* Completion of Sterile Processing Program from an accredited institution or equivalent clinical experience in SPD.
* Certification required for Supervisor position along with 3-5 years of experience in SPD department.
* Effective communication skills; both orally and written.
* Computer skills needed.
* Ability to work with others within a team to ensure quality patient care.
* Strong critical thinking skills.
Our employees are critical to our success and we value their contributions. North Carolina Specialty Hospital offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
FT Sterile Processing Lead
Durham, NC Jobs
Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff.
Why join North Carolina Specialty Hospital?
Award Winning Hospital for Special Surgery
5 Star CMS rated facility for patient experience
Positive Work culture
Career growth opportunities
Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
Telemedicine/You have access to Physicians 24/7/365 through MDLIVE
Paid Time Off
401k Employer Match
Tuition Assistance
Job Summary:
Under the supervision of the Surgical Services Director, the Sterile Processing Supervisor oversees the daily operations of the Sterile Processing Department. This includes: ensuring proper care and maintenance of all surgical instrumentation, equipment, and sterilization processes; demonstrating good knowledge of principles and practices of aseptic techniques, must have knowledge of equipment, instruments, procedures and supplies used in the operating room; and able to work under pressure and in situations that demand patience, tact and endurance. This position must provide on-going and continual communication with Operating Room staff, including communicating special equipment needs as they arise.
Skills & Abilities:
Provides supervision of daily operation of SPD department and staff. Accepts other duties as assigned by Director of Surgical Services
Collects, reviews for accuracy and stores all documentation required for verification of decontamination/sterilization as required by regulatory bodies, and NCSH policy.
Verifies performance and documentation of QI for SPD process and equipment. Ensures all QI is performed at required intervals. Maintains logs for QI testing and daily monitoring
Collects data and prepares reports to support Performance Improvement recommendations for equipment and instrument purchases which are communicated to hospital leadership and Governing Board
Staffing of department adequately for daily schedule.
In conjunction with Director or designee, reviews and revises policies and procedures as needed and on required intervals.
Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality.
Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.
Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.
Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.
Provides data and information as needed to Infection Control Nurse, Safety Officer or other hospital committees as requested
Maintains positive working relationships and fosters cooperative work environment.
Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual.
Displays honesty and mutual respect when communicating with peers and other departments.
Follows through on problems that may compromise effective job performance by using appropriate chain of command.
Utilize concepts of age/developmental stages in interactions with patients and families.
Complies with National Patient Safety Goals.
Universal precautions and infection control guidelines, including hand washing guidelines followed at all times.
Training, Education & Experience:
High School diploma, G.E.D. or equivalent experience.
Completion of Sterile Processing Program from an accredited institution or equivalent clinical experience in SPD.
Certification required for Supervisor position along with 3-5 years of experience in SPD department.
Effective communication skills; both orally and written.
Computer skills needed.
Ability to work with others within a team to ensure quality patient care.
Strong critical thinking skills.
Our employees are critical to our success and we value their contributions. North Carolina Specialty Hospital offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
Insurance Team Lead (Remote)
Lakeland, FL Jobs
Are you ready to take your leadership skills to the next level? We're looking for an enthusiastic Remote Insurance Follow-Up Team Lead to join our growing team! In this role, you'll be the go-to person for guiding and motivating our follow-up specialists to provide exceptional service while making insurance follow-ups feel like a breeze. If you're passionate about coaching, problem-solving, and creating a positive team environment, this is the perfect opportunity for you! Let's keep the energy high, the workflow smooth, and our clients smiling-apply today!
Position Summary:
Insurance Team Lead is an important position that allows GetixHealth to help our clients resolve their outstanding accounts receivable which can lead to additional business, provide us the opportunity to employ more people and increase GetixHealth's footprint in the healthcare sector. The Sr. Insurance Follow-up Representative must possess the ability to work independently, have excellent customer service and communication skills, patience, flexibility, and the ambition to achieve goals. Fast paced environment with multiple facilities.
Position responsibilities:
Review self-pay accounts to verify insurance coverage.
Analyze and resolve unpaid claims.
Contact insurance carriers for claim status and payments.
Research claims using online tools.
Gather and submit supporting documentation to insurance carriers.
Submit appeals when necessary.
Review and apply contractual terms.
Communicate with patients/guarantors to expedite claims.
Assist with special projects and additional duties as needed.
Ensure compliance with information security policies.
Monitor inventory and provide reporting on open claims.
Report security risks as per procedures.
Pay range: $16.00 - $18.00 based on experience (Bonus eligibility).
Benefits and Incentives:
·Comprehensive Health Coverage:
Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
401(k) Retirement Savings Plan: Eligible to participate in the company's 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment.
Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed.
Education and experience:
7+ years' experience in a facility setting performing insurance follow-up/ denials management
Knowledge of UB04/CMS 1450 and CMS 1500 claim forms, EDI, HCPCS, ICD-9/ ICD-10, CPT, DRG's and ability to interpret an Explanation of Benefits
Complete working knowledge of billing instructions and procedures for each payer source according to regulations and guidelines
Knowledge of Commercial, Governmental and third-party denials and appeals processes
Knowledge of billing systems
Must have effective organizational skills and a high attention to detail
Medical terminology required
Must demonstrate the ability to adapt to change, maintain professionalism in challenging situations, and work in a Business professional environment
Medi-Cal knowledge a major benefit
High school diploma or college degree from an accredited college or university
Work environment / physical requirements:
Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
Occasional lifting may be required up to 25 lbs.
Must be able to sit for extended periods of time with frequent bending and stooping
Additional Notes:
This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Must possess the ability to work independently, have excellent customer service and communication skills, patience, flexibility, and the ambition to achieve goals. Fast paced environment with multiple facilities.
GetixHealth is an equal employment opportunity employer.
Team Leader - Stanley
Stanley, NC Jobs
Team Leader Tanglewood provides the opportunity for Team Leaders to develop a wide range of skill sets divided across separate services at the Tanglewood site, each service provides you with a different experience of care/support needs. There are opportunities for personal development alongside career development when developed skill sets are met, which include; providing outstanding care/support to the People We Support, writing/developing care plans & risk assessments, managing/supporting the staff team, liaising with Medical Professionals and Families as part of a multi-disciplinary team, etc. You would also be required to part-take in health & safety checks, auditing and analysing documentation. This is a great opportunity if you are wanting to develop your skills and progress higher within the care sector.
RESPONSIBILITIES
Job Purpose:
* To work with the Service Manager to oversee a supported living service, ensuring that systems and standards are maintained to a high quality.
* To ensure compliance with all external regulatory standards.
* To provide support and supervision of Support Workers within the identified team.
Key Responsibilities:
* To support and supervise the delivery of person centred services to all people using the service
* To support the Service Manager in the completion of accurate rota and timesheet information
* To promote and support the health and safety of both people using the service and support staff
* To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being
* To develop own knowledge and practice relative to continuous service improvement
* To provide support and supervision to Area Office Support Workers, to ensure effective and efficient person centred service delivery.
* Essential Experience and Qualifications
Ideally you will hold an NVQ / SVQ 3 or a QCF level 3 award certificate or diploma in Health and Social Care or equivalent, and have relevant experience preferably within the relevant field. You will have supervisory responsibilities therefore previous management/supervisory experience is essential.
In this role you will be required to be highly flexible and participate in the 24 hour on-call rotational system providing management support to staff and person-centred approaches to the people who use our service.
ACTT Team Leader
Raleigh, NC Jobs
Requirements
QUALIFICATION REQUIREMENTS:
To perform this position successfully, you must perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
All employees have the following expectations:
Mission: Contribute to and enhance company mission
Organization: Prioritize and plan work responsibilities appropriately
Professional Development: Attend and/or successfully complete all required trainings and meetings
Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
Teamwork: Serve effectively as a team contributor on all assignments
Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
Education and Experience Requirements
Knowledge and at least 3-5 years' experience in the treatment of children with serious emotional disturbance, with a minimum of 2 years post-graduate school experience, preferably in a community-based model of treatment.
Knowledge obtained through completion of a Master degree curriculum in appropriate discipline from accredited institution.
Valid clinical NC license in a human service related field (i.e., Licensed Psychologist, Licensed Psychological Associate, LCSW, LPC / LCMHC, LMFT, Licensed Psychiatric Nurse Practitioner, Psychiatric Clinical Nurse Specialist, etc.) Two years post-licensure preferred.
At least two year's skill and experience in staff management, leadership and clinical supervision.
Skill and experience in delivery of Evidenced-Based Practices.
Skill and experience in group, individual and/or family counseling as appropriate.
Knowledge of state and federal rules and regulations governing confidentiality, 42CFR/HIPAA.
Knowledge of local, state and federal program administration regulations.
Demonstrates a high standard of professional conduct and ethical behavior that will enhance the quality of care and encourage positive interactions among staff.
Valid driver's license
Computer skills including but not limited to, Internet access, word processing, report writing and spreadsheet applications necessary to generate appropriate reports allocated to the position of Team Leader.
Successful pre-employment drug screening with negative results required.
Active CPR and First Aid certification required.
Active CPI Certification required or able to attain through CHA provided training
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 30 pounds.
Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
The employee must occasionally travel to different locations in the course of work.
Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.
Salary Description $58,000-70,000
Healthy Transitions Team Lead
Statesville, NC Jobs
Requirements
Principal Duties and Responsibilities
Ensure the grant deliverables are met as identified in the Scope of Work
Support development, implementation, and evaluation activities of the Healthy Transitions Project.
Support efforts to meet or exceed Healthy Transition Project grant goals and objectives.
Ensure program services are coordinated and delivered in accordance with System of Care principles, trauma-informed approaches, person-centered / self-directed care, and honor youth voice and choice.
Ensure program activities and events for internal and external audiences leverage youth and family peers, youth leadership, and youth self-advocacy.
Responsible for oversight and management of program operations and team processes in accordance with CHA global and program-specific policies and procedures.
Manage program and team member compliance with agency, program, and grant requirements.
Manage referral process and caseload assignment.
Oversee processes for outreach and engagement, screening and assessment, care and support planning, coordinated service delivery, discharge planning, and aftercare planning.
Ensure recipient care and support planning is youth-driven and addresses the individual's barriers to transition to adulthood.
Facilitate weekly team meetings to ensure emerging and urgent needs of program recipients are addressed promptly.
Provide supervision, performance coaching, and support to program staff.
Conduct performance evaluations and support individual professional development goals.
Interview, hire and train new members of the Healthy Transitions Team.
Build and model a supportive and performance-driven team culture.
Participate in leadership development opportunities.
Build relationships with community organizations, government entities, providers, and other entities that serve youth and young adults to drive systems change and promote youth voice.
Serve as the primary liaison with the state-level Healthy Transitions team.
Partner with NC State Healthy Transitions Team at UNCG and direct service providers to develop and provide training and presentations to community stakeholders and the mental health workforce about the NC Healthy Transitions project.
Partner with the NC State Healthy Transitions Team at UNCG, NC DMHDDSAS, and fellow CHA Healthy Transitions Team members to define, implement, support, and sustain the role of Youth & Young Adult Peer Support, assist with updates to System of Care Guidelines for transition age youth, and provide input into associated policy-level change.
Collaborate effectively with internal and external stakeholders who provide direct support to youth and young adults to promote youth and young adult-driven care with improved access and engagement.
Remain abreast of current and emerging industry trends and best practices for transition age youth.
Complete all documentation within agency deadlines, according to regulatory guidelines.
Prepare reports and reviews in a timely, clear, and concise manner as requested or assigned.
Complete assigned training within required time limits.
Other duties as assigned.
All employees have the following expectations:
Mission: Contribute to and enhance company mission
Organization: Prioritize and plan work responsibilities appropriately
Professional Development: Attend and/or successfully complete all required trainings and meetings
Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
Teamwork: Serve effectively as a team contributor on all assignments
Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.
Education and Experience Requirements
Bachelor's Degree within a human services field.
Two years of previous work experience with the population: 16-24-year-olds with a mental health condition and/or a co-occurring condition.
Experience supervising others preferred.
Experience supervising a program preferred.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 30 pounds.
Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
Employee must be able to operate a vehicle for job duties and keep a valid NC drivers license with insurance.
The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
The employee must occasionally travel to different locations in the course of work.
Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.
Children's Hope Alliance is an Equal Opportunity Employer.
Salary Description $50,000-$55,000
Cpss
Winston-Salem, NC Jobs
MAIN FUNCTION: To provide peer support to clients with mental health challenges. This position promotes socialization, recovery, self-sufficiency, self-advocacy, development of natural supports, and maintenance of skills learned in other support services. The Certified Peer Support Specialist serves as an advocate for and on behalf of clients' rights and benefits.
QUALIFICATIONS
Certified as a Peer Support Specialist in the State of NC.
Knowledge of relevant laws, regulations and policies regarding social service provision, reporting requirements, data practices and client rights.
Knowledge of and sensitivity to cultural differences and special needs of various marginalized groups, and ability to consult with other providers regarding these.
Knowledge of community resources including functions of other social service agencies.
Knowledge of vulnerable adult laws and similar rules and regulations. 10/12/2016 14C4
Knowledge of peer recovery philosophy and practice as it applies to those adults with mental health challenges.
Skill in American Sign Language. (Not required)
Skill in consultation, problem solving and coordination of service delivery.
Skill in providing support to individuals and groups on short- and long-term bases.
Ability to prioritize work.
Ability to develop and maintain effective professional work relationships and therapeutic relationships with clients
Ability to tolerate high levels of stress.
Ability to operate devices such as personal computers and other electronic devices.
Ability to transport clients in the community.
DUTIES AND RESPONSIBILITES
Assist clients with symptom management and recovery by modeling wellness, personal responsibility, self-advocacy, and hopefulness through the sharing of his or her story, in the process role modeling how the needs of individuals can be met.
Help other providers to better understand and empathize with each client's unique experience and perceptions.
Provide guidance and encouragement to clients to actively participate in their own recovery.
Teach clients self-advocacy skills.
Promote personal growth and development with mental health issues.
Assist, teach, and support clients regarding activities of daily living, vocational skills, housing access, maintaining financial supports, and building support networks.
Provide side-by-side support, coaching and encouragement to help clients socialize and carry out leisure-time activities on evenings, weekends, and holidays. Organize and lead individual and group social and recreational activities and provide other opportunities to practice social skills.
Link clients to other external sources of help, when needed.
Assist clients in identifying with other consumers who have done well in recovery.
When appropriate, share with clients his/her own experiences with mental illness and recovery.
Attend and participate in team meetings and supervision meetings.
Additional Information & Work Environment:
Supervision: Certified Peer Support Specialists will receive clinical supervision from a Qualified Professional.
Work Environment: Work is performed primarily in clients' and service providers' homes, treatment and residential facilities, courts and work sites.
Interactions at Work: Daily contacts with clients to provide support, education, coaching and encouragement; and occasional contact with social workers, psychologists, occupational and recreational therapists, psychiatrists and program supervisors for consultation and coordination of activities. Other possible contacts include family members of client.
Expectations: Proper performance assures that appropriate and timely services are provided to protect clients; foster their development toward self-sufficiency and recovery or assist them in improving their quality of life; reduce the need for costlier or less effective types of care or services; maximize limited resources; and avoid service duplication. Failure to provide appropriate and timely services or intervention may leave vulnerable clients in abusive, neglectful, injurious, or life-threatening situations.
Benefits:
Competitive pay
Health
Dental
Vision
401K
Vacation (1week)
Team Lead, Financial Clearance
Team Leader Job At WakeMed
Overview The Team Leader, Financial Clearance works under the direction of the Financial Clearance Supervisor and has first-line enterprise-wide responsibility for the day-to-day operations for the Insurance Verification unit. The responsibilities include preregistration, verification of eligibility and benefits, pre-certification/authorization, notification of admission, and pre-service collections.
Additional responsibilities include participating in interviews for potential staff, scheduling staff, completing quality reviews, assisting with staff education, supporting staff coaching and development, monitoring of unit activities to ensure performance standards are achieved, and collaborating with other units within the Patient Access and Patient Financial Services departments.
Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County.
With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.
For more information, visit www.
wakemed.
org.
EOE Education High School Diploma or Equivalent Required - And Associate's Degree Business Administration Or Related Field Preferred Experience 2 Years Patient Registration Required - With 1 Year Customer Service Required - And 4 Years Patient Registration Preferred
School Based Health Counselor Team Leader
Hendersonville, NC Jobs
Blue Ridge Health is currently seeking a School Based Health Counselor Team Leader to be part of our School Based Health Team in Western, NC.
What We Offer You:
A competitive benefits plan, including Medical, Dental and Vision
Company sponsored life insurance and short and long-term disability coverage
403(b) retirement account with company matching
Supplemental accident insurance available
9 paid holidays per year
PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
What You'll Do:
The School Based Health Counselor Team Leader will assist the SBH Clinical Director in ensuring high quality services are delivered across multiple sites by providing clinical supervision, completing chart audits, providing training as needed and assisting clinicians in practice management techniques. Direct clinical services include individual, family and group therapy within the school-based health model. Responsibilities include:
Provide clinical and administrative oversite support, as determined by the SBH Clinical Director, to a team of behavioral health staff.
Maintain an active caseload at 1-2 SBH Sites (60% allocation to direct services at 80% productivity)
Assure compliance with Blue Ridge Health's service and documentation standards as well as clinical standards through regular completion of chart audits.
Follow and support established policies, procedures and protocols related to the delivery of clinical services and maintain responsibility for the team in providing practical interpretation of the established policies and procedures.
Demonstrate knowledge of Evidenced Based Practices and effectively model implementation of such practices.
Meet consistently with team therapists and staff for the purpose of collaboration, training, supervision, connection, and support.
Monthly site visits at each assigned clinic to meet with practice manager, BH coordinator, school staff and clinicians to discuss services, referrals and address any challenges.
Build and monitor Counselor schedules in Athena to best serve clinical needs and service delivery expectations.
Serve as back up consultation to other team leaders and clinical supervisor.
Attend regularly scheduled SBH meetings, and establish individual and team meetings as needed for assigned staff
Manage new employee orientation for Counselors and support in interviewing and hiring.
Provide clinical Supervision to provisionally licensed staff and other staff as needed.
Identify individual clinic needs and priorities and bring forward to the SBH Clinical Director or Practice Manager.
What We're Looking For:
Masters Degree in Counseling or Social Work; LCMHC or LCSW required
LCAS/LCAS-A preferred
Certified Clinical Supervisor (CCS) Required
Minimum 2 years experience as a fully licensed clinician
Experience providing clinical supervision
Technology skills: Utilization of Microsoft Programs and use of Electronic Medical Records
About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.