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Verifier skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical verifier skills. We ranked the top skills for verifiers based on the percentage of resumes they appeared on. For example, 23.5% of verifier resumes contained pallet jack as a skill. Continue reading to find out what skills a verifier needs to be successful in the workplace.

15 verifier skills for your resume and career

1. Pallet Jack

Here's how verifiers use pallet jack:

Wrapped finished pallets with wrap machine and used a pallet jack to move to various locations.
Pull up store orders w/ pallet jack and prepared them to be worked.

2. Computer System

Here's how verifiers use computer system:

Verified information that others keyed into computer system.
Verified and documented stock into company computer system.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how verifiers use customer service:

Worked with supervisors and managers to insure customer was given excellent customer service.
Observed and certified agents based on customer service accuracy.

4. Medicaid

Here's how verifiers use medicaid:

Verified commercial and Medicaid insurance for inpatients stays, emergency room visits and scheduled outpatient procedures for Verde Valley Medical Center.
Verify Medicaid and Medicare policies Contact carrier groups to obtain eligibility information from internal lead source.

5. Inbound Calls

Here's how verifiers use inbound calls:

Receive inbound calls from references, academic institutions and current/former employers to verify information provided by applicants on employment applications.
Handle inbound calls to verify customer information on behalf of charity organizations

6. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how verifiers use outbound calls:

Make outbound calls to different businesses to verify that our clients are still actively employed.
Manage inbound/outbound calls for Employment, Education, Reference and Licensing Verifications.

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7. Data Entry Errors

Here's how verifiers use data entry errors:

Located and corrected data entry errors, and maintained logs of activities and completed work.
Located and corrected data entry errors, and report them to supervisors.

Select Skills To Add To Your Resume

Pallet Jack

Computer System

Customer Service

Medicaid

Inbound Calls

Outbound Calls

8. RF Scanner

Here's how verifiers use rf scanner:

Picked order by use of rf scanner and use of cherry picker.
Used an Rf scanner daily to 'pick' orders and stock.

9. Scan Gun

Here's how verifiers use scan gun:

Warehouse environment-Verify orders with hand held RF Scan gun, picked and packed for shipping
Use a computer and scan gun to verify items for shipping.

10. OCR

Here's how verifiers use ocr:

Apply the correct form templates and process each batch using the Optical Character Recognition (OCR) process.
Audited OCR Verifier data entry information.

11. HMO

Here's how verifiers use hmo:

Experience with HMO, PPO, and Managed care insurance.
Performed HMO in-services to IPA providers to obtain compliance within the network to contain costs.

12. Customer Orders

Here's how verifiers use customer orders:

Verified customer orders and updated customer account information.
Verify customer orders after they are picked and processed.

13. Assembly Line

Assembly line is a process used in industries to ensure the production of products in a cost effective manner by dividing up the responsibilities of each labor. Assembly lines enabled industries to hire more workers, therefore providing more employment opportunities to labors. This is possible because in this process the burden of all the tasks related to production are not laid on a single person, they are divided into small baby steps for each labor.

Here's how verifiers use assembly line:

Placed customer receipt and the phone in the box on the assembly line to be shipped.
Packed product in appropriate box and placed it back on assembly line for shipment.

14. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how verifiers use unload trucks:

Unload trucks and identify each pallet with correct receiving label for accurate put away and shipping of pallets.
Used machinery and forklifts to load and unload trucks.

15. Inventory Control

Here's how verifiers use inventory control:

Lead multiple warehouse projects and earned a merit promotion to inventory controller with supervisory responsibility.
Helped ship items out to the stores, prepped items in dot com; inventory control counts.

5 Verifier Resume Examples

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Marilyn Black Verifier Contact Information Liberty, MO (270) 555-8514 mblack@example.com Skills • Different Types • Customer Information • Company Policies • Item Numbers • Computer System • Department Equipment • Positive Attitude • Data Entry • Medi-Cal • OCR Employment History Verifier 2017 - Present Hallmark Liberty, MO • Worked in preselects and USPS before they moved it out to the floor. • Demonstrate proficiency in operating a RF scanner. • Answered high volume of incoming calls in a call center environment. Verifier Operator 2016 - 2017 First Data Philadelphia, PA • Entered and verified Alpha/Numeric data from a variety of sources into a computer database. • Load and un-load product from trucks, using electric pallet jacks. • Entered data in to the computer system for the lien release department. Meat Department Associate (Part-Time) 2016 - 2016 Giant Food Stores Philadelphia, PA • Train new employees and act as a respected mentor using superior communication and supervisory techniques. • Stocked items in the refrigerated areas using a first in first out (FIFO) sequence to ensure freshness was maintained. • Process fresh and frozen meat and seafood products. • Packaged meat products for display and sale. • Delivered exceptional customer service and greeted customers in a professional manner. • Make sure all associates were up to date on all company policies and procedures. Education Some College Courses Law 2016 - 2016 Temple University Philadelphia, PA


Jeffrey Green Verifier Contact Info Melville, NY (690) 555-5167 jgreen@example.com Skills Assembly LinePOSMedicaidEfficient ResponsesPurchase OrdersData EntryComputer SystemSales FloorRapidsExternal Customers Employment History Verifier 2019 - Present Landauer Melville, NY • Managed carriers such as Medicare, Medicaid, and Commercial Insurances. • Interact with patients, families, Maintain contact with Physician office, medical groups, and insurance companies. • Conduct case research and outgoing calls to obtain all information needed to process cases. • Audited OCR Verifier data entry information. Verifier 2017 - 2019 Adecco Staffing, USA Melville, NY • Call insurance companies and verify medicaid and medicare for customers. • Ship, track and expedite customer orders. • Pick and pack orders using an RF. Apparel Associate 2010 - 2017 Abercrombie & Fitch New York, NY • Retail Customer Service Maintenance of store Floor Duty Organizing Register Marketing and Advertising • Brand representative for Abercrombie on the Champs- Elys es. • Crossed trained in brand rep/stock associate. • Manage Backroom Inventory levels Assist customers Ensure modular integrity on Sales Floor • Conducted background checks for the sale of firearms and ammunition. Education High School Diploma 2010 - 2010


Marilyn Black Verifier Liberty, MO mblack@example.com (270) 555-8514 Experience Verifier 2017 - Present HallmarkLiberty, MO • Worked in preselects and USPS before they moved it out to the floor. • Demonstrate proficiency in operating a RF scanner. • Answered high volume of incoming calls in a call center environment. Verifier Operator 2016 - 2017 First DataPhiladelphia, PA • Entered and verified Alpha/Numeric data from a variety of sources into a computer database. • Load and un-load product from trucks, using electric pallet jacks. • Entered data in to the computer system for the lien release department. Meat Department Associate (Part-Time) 2016 - 2016 Giant Food StoresPhiladelphia, PA • Train new employees and act as a respected mentor using superior communication and supervisory techniques. • Stocked items in the refrigerated areas using a first in first out (FIFO) sequence to ensure freshness was maintained. • Process fresh and frozen meat and seafood products. • Packaged meat products for display and sale. • Delivered exceptional customer service and greeted customers in a professional manner. • Make sure all associates were up to date on all company policies and procedures. Skills Different Types Customer Information Company Policies Item Numbers Computer System Department Equipment Positive Attitude Data Entry Medi-Cal OCR Education Some College Courses Law 2016 - 2016 Temple UniversityPhiladelphia, PA


Arthur Morales Verifier Employment History Verifier 2017 - Present DURONWashington, DC • Warehouse environment-Verify orders with hand held RF Scan gun, picked and packed for shipping • Earned numerous recognitions for exceptional customer service. • Used quick books and excel to create purchase orders and prepared each one for shipping. Verifier 2012 - 2017 PandoraWashington, DC • Position required professionals to spend extensive amounts of time on the phone with insurance companies. • Answered customers' questions and provided product information. • Verified all donations and addresses for quality customer service • Order entry from customers' purchase orders using Avante/Prelude. Accountable Clerk 2011 - 2012 Robert Half InternationalWashington, DC • Handled accounts payable, receipts, and bank deposits. • Coded vendor invoices upon receipt. • Processed vendor invoices, check requests for assigned set of vendors. • Prepare Multi-state tax forms into Tax program Updated customer accounts in preparation for upcoming year. • Approve check requests for payment of invoices without Purchase Orders. Education Bachelor's Degree English 2008 - 2011 George Mason UniversityFairfax, VA Contact Information Washington, DC (350) 555-2822 amorales@example.com Skills Financial Statements Item Numbers Computer System Medicaid Student Accounts Rapids Customer Service Sales Floor Veterans Greeting Customers


Jose Ward Verifier Tempe, AZ (370) 555-3365 jward@example.com Skills Computer System Filling Orders Pallet Jack Customer Service Data Entry Scan Gun Assembly Line Insurance Companies Rapids REP Employment History Verifier 2020 - Present Drivetime Automotive GroupTempe, AZ • Research any information that was incorrect from internet and customer to correct application. • Verified health benefits provided by insurance companies. • Connected with physicians to obtain letters of "medical necessity" to persuade insurance companies to cover expensive drugs. • Evaluate all orders and ensure accuracy of all forms and verify all client information to deliver all products. Verifier 2018 - 2020 Wells FargoTempe, AZ • Analyze and validate customer accounts and information while processing levies. • Use of pack manager computer system and RF inventory systems. • Review PO's for order entry Trouble shoot entry errors Verifier 2015 - 2018 The Hillman GroupTempe, AZ • Operated RF Scanner for order retrieval Ensured accurate order fulfillment processing while maintaining safety and productivity • Receive and count stock items and record data manually as well as using computer. • Received, on several occasions, incentive payment for exemplary productivity and order accuracy. • Keyed information into computer system. • Receive and process purchase orders from customer accounts. • Earned numerous recognitions for exceptional customer service. Education High School Diploma 2015 - 2015

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List of verifier skills to add to your resume

The most important skills for a verifier resume and required skills for a verifier to have include:

Pallet Jack
Computer System
Customer Service
Medicaid
Inbound Calls
Outbound Calls

Data Entry Errors
RF Scanner
Scan Gun
OCR
HMO
Customer Orders

Assembly Line
Unload Trucks
Inventory Control
Verification Process

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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