What is a universal banker and how to become one

Updated January 8, 2025
3 min read
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Universal bankers actively interact with customers daily. They open bank accounts, process transactions, and verify account holders' identities. They may also review documents and help resolve complaints. As a universal banker, you have career flexibility. You may offer private banking services or work as a loan clerk.

Universal bankers mostly work with commercial banks and, sometimes, investment organizations. Your specialization determines your specific duties. For example, a loan clerk may process application documents, assess borrowers' financial health, and offer advice. Private bankers, on the other hand, manage accounts, process transactions, and prepare financial reports.

To become a universal banker, you'll need skills like customer relations, management, and organization. You'll also need a degree in business or finance-related fields, as well as relevant job experience. Universal bankers working in investment firms require additional education and certifications.

ScoreUniversal BankerUS Average
Salary
2.8

Avg. Salary $35,922

Avg. Salary $59,228

Stability Level
8.0

Growth Rate -3%

Growth Rate 0.3%

Diversity
6.7
Race

American Indian and Alaska Native 0.86%

Asian 9.73%

Black or African American 9.03%

Hispanic or Latino 20.74%

Unknown 2.95%

White 56.70%

Gender

female 64.94%

male 35.06%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress Level
8.0

Stress level is high

7.1 - high

Complexity Level
6.7

Complexity Level is challenging

7 - challenging

Work Life Balance
8.9

Work Life balance is excellent

6.4 - fair

Universal Banker career paths

Key steps to become a universal banker

  1. Explore universal banker education requirements

    Most common universal banker degrees

    Bachelor's

    53.3 %

    Associate

    21.0 %

    High School Diploma

    15.5 %
  2. Start to develop specific universal banker skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Relationships10.95%
    Cash Handling8.82%
    Financial Services7.27%
    Branch Management7.00%
    Customer Satisfaction6.70%
  3. Complete relevant universal banker training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New universal bankers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a universal banker based on U.S. Bureau of Labor Statistics data and data from real universal banker resumes.
  4. Research universal banker duties and responsibilities

    • Manage ATM processes including proofing, replenishment and customer investigations.
    • Process transactions such as deposits, retirement savings plan contributions, automate teller transactions, ATM deposits, and mail deposits.
    • Open deposit accounts, loan applications, respond to customer inquiries and refer cross-selling opportunities.
    • Stay up to date on NMLS certification.
  5. Prepare your universal banker resume

    When your background is strong enough, you can start writing your universal banker resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a universal banker resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Universal Banker Resume templates

    Build a professional Universal Banker resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Universal Banker resume.
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  6. Apply for universal banker jobs

    Now it's time to start searching for a universal banker job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Universal Banker Job

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Average universal banker salary

The average Universal Banker salary in the United States is $35,922 per year or $17 per hour. Universal banker salaries range between $27,000 and $46,000 per year.

Average Universal Banker Salary
$35,922 Yearly
$17.27 hourly

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How do universal bankers rate their job?

2/5

Based On 1 Ratings

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Universal Banker reviews

profile
A zippia user wrote a review on Dec 2023
Cons

Constant stress and fear when dealing with big transactions. Customers always complaining and getting paid by the hour

Pros

Talking to other people and never being still. Always on the move handeling money and everyday is something new


profile
A zippia user wrote a review on Dec 2019
Pros

Serving people to meet their financial needs and planning Fininancial analysis of their funds with best utility Feeling motivated while meeting people from different demographic backgrounds

Cons

Don't like people with bad credit history


profile
2.0
A zippia user wrote a review on Jun 2019
Pros

I enjoy engaging with clients, finding solutions to their financial needs, as well as account opening/personal lending.

Cons

I am not a sales/production driven individual. That aspect of the job- needing to worry about how many accounts I open or getting a certain amount booked in loans does not appeal to me. I enjoy the work, I like being challenged and busy, but I hate being a set of production scores.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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