What is a unit secretary and how to become one

Updated January 8, 2025
4 min read
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A unit secretary is responsible for administrative tasks in a hospital unit. They link the unit's medical staff, patients, and visitors. The primary duties of a unit secretary include answering phone calls, scheduling appointments, maintaining patient records, ordering supplies, and managing patients. A unit secretary must possess excellent communication and organizational skills, as well as knowledge of medical terminology and computer systems. They work closely with other healthcare professionals to ensure effective patient care.

ScoreUnit SecretaryUS Average
Salary
2.5

Avg. Salary $32,153

Avg. Salary $59,228

Stability Level
7.2

Growth Rate -8%

Growth Rate 0.3%

Diversity
3.2
Race

American Indian and Alaska Native 0.37%

Asian 3.77%

Black or African American 9.57%

Hispanic or Latino 11.96%

Unknown 3.77%

White 70.56%

Gender

female 89.37%

male 10.63%

Age - 51
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 51
Stress Level
7.2

Stress level is high

7.1 - high

Complexity Level
4.7

Complexity Level is intermediate

7 - challenging

Work Life Balance
9.3

Work Life balance is excellent

6.4 - fair

What are the pros and cons of being a Unit Secretary?

Pros

  • Chance to interact with patients and medical staff

  • Develop organizational and administrative skills

  • Learn medical terminology and procedures

  • Potential for career advancement

  • Continuously learning new things

Cons

  • Dealing with difficult patients and families

  • Heavy workload and multitasking demands

  • High level of responsibility for patient information accuracy

  • Sitting for extended periods can be uncomfortable or unhealthy

  • Possibility of dealing with sensitive or upsetting situations

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Unit Secretary career paths

Key steps to become a unit secretary

  1. Explore unit secretary education requirements

    Most common unit secretary degrees

    Bachelor's

    30.0 %

    Associate

    28.0 %

    High School Diploma

    18.6 %
  2. Start to develop specific unit secretary skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Patients24.82%
    Patient Care12.82%
    Medical Terminology10.29%
    Customer Service7.36%
    Patient Charts3.55%
  3. Complete relevant unit secretary training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New unit secretaries learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a unit secretary based on U.S. Bureau of Labor Statistics data and data from real unit secretary resumes.
  4. Gain additional unit secretary certifications

    Unit secretary certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific unit secretary certification, having one may help you stand out relative to other applicants.

    The most common certifications for unit secretaries include Certified Health Unit Coordinator and Certified Medical Administrative Assistant (CMAA).

    More About Certifications
  5. Research unit secretary duties and responsibilities

    • Create and maintain confidential patient files; implement EHR systems to automate patient records management.
    • Manage Medicare and Medicaid reimbursement.
    • Manage the medical unit by supervising its activities, accurately transcribing physician orders, and prioritizing tasks.
    • Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
  6. Prepare your unit secretary resume

    When your background is strong enough, you can start writing your unit secretary resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a unit secretary resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Unit Secretary Resume templates

    Build a professional Unit Secretary resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Unit Secretary resume.
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  7. Apply for unit secretary jobs

    Now it's time to start searching for a unit secretary job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Unit Secretary Job

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Average unit secretary salary

The average Unit Secretary salary in the United States is $32,153 per year or $15 per hour. Unit secretary salaries range between $25,000 and $40,000 per year.

Average Unit Secretary Salary
$32,153 Yearly
$15.46 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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