Community Engagement Specialist
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
DEPARTMENT : DHS/Achieving Reunification Center
REPORTS TO : Community Engagement Coordinator
The Achieving Reunification Center (ARC), a non-profit entity, has served parent/caregivers with children placed in an out of home placement through Department of Human Services since 2005. The vision of the Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have access to resources and supports to achieve timely family reunification.
POSITION SUMMARY
The Community Engagement Specialist (CES) is responsible for both engaging the Philadelphia community to increase awareness about ARC services, engage new ARC referrals through those efforts as well as ARC referrals submitted by Community Umbrella Agencies (CUAs) so that they enroll in ARC programming. The CES will partner with CUAs, Philadelphia Family Court as well as participate in community agencies and events throughout Philadelphia to engage the public, educate about ARC services, and obtain new referrals to ARC. CES will also make the initial contact with parents who have been newly referred to ARC by CUA agencies to address reunification needs. This involves helping parents to understand the reason(s) for the referral, what they can gain by accessing ARC programming, and getting them to commit and enroll in ARC. The CES will also conduct enrollments in the community and at the ARC offices. The primary objective is to increase parent referrals and provide an immediate response to the new ARC referral, prior to the case being assigned to the Reunification Support Coaching unit.
Duties and Responsibilities :
Parent referral engagement responsibilities include: contacting parents of new ARC referrals, conducting a case consultation, answering ARC related questions, refer parent to DHS Liaison as needed, and communicating with CUA. The referral will then be assigned to a Reunification Support Coach upon completion of enrollment.
Provide engagement and solicitation around ARC programming to the public at Philadelphia Family Court, Community Umbrella Agencies, community agencies and community events in an effort to increase awareness about ARC and enroll eligible parents in services.
Maintain accurate and timely record of parent contacts, communication and documentation in the ARC database, Penelope
Maintain client documentation in individual's electronic ARC folder.
Actively participate in ARC professional development opportunities to increase skills in partnering with parents/caregivers.
Work collaboratively with members of the ARC Team and ARC contractors as needed to support parent/caregivers needs and concerns.
Communicate effectively and work collaboratively with CUA around parent referrals
Directly supervised by the ARC Community Engagement Supervisor
Perform all other duties as assigned.
Qualifications
Bachelor Degree required. Will consider an equivalent combination of relevant education and experience in lieu of a Bachelor's Degree.
Excellent verbal and written communication skills including typing, writing and presentation
Ability to relate effectively with people from a variety of backgrounds
A minimum of one year of case management or similar experience.
Proficiency in Microsoft Office Suite.
Highly organized with ability to effectively manage time and respond to deadlines.
Excellent listening and communication skills.
Experience in motivational interviewing preferred.
Knowledge of the child welfare system is preferred.
Demonstrated written and verbal communication skills including typing, writing and presentation
Ability to work in an evolving organizational environment.
Ability to travel to alternative worksite locations (CUA, Family Court, community location)
Ability to work evenings and Saturdays.
Data Coordinator
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Chester Community Coalition is seeking a Violence Prevention Data Coordinator to join our trauma-informed gun violence treatment and prevention efforts. The ideal candidate will be responsible for compiling, verifying, and analyzing data related to clinical, provider, and senior management requirements. The candidate will define and verify consistent, reliable datasets for use by all Chester Community Coalition departments. Daily tasks will include building out and monitoring Apricot 360 case management system for data collection, creating reports using various reporting tools, providing utilization and outcome analysis, analyzing data for quality improvement studies, maintaining and automating reports, and preparing executive-level reports summarizing financial impacts of quality improvement and cost savings initiatives.
Key Responsibilities:
Compile, verify, and analyze hospital, community, and service data
Define and verify consistent, reliable datasets for use by all Chester Community Coalition departments
Build out and monitor Apricot 360 case management system for data collection
Create reports using various reporting tools
Provide utilization and outcome analysis
Analyze data for quality improvement studies
Maintain and automate reports
Prepare executive-level reports summarizing financial impacts of quality improvement and cost savings initiatives
Execute secure and effective data procedures
Collaborate with other team member, technical specialists, project managers, and data analysts
Maintain the integrity of data that contains Personally Identifiable Information
Always ensure adherence to legal standards and regulations
Manage and oversee the translation of figures into other languages, and/or metrics when necessary
Maintain the inventory of servers such as flash drives, storage disks and other data storage devices
Qualifications:
B.S. or higher degree in data science, mathematics, statistics, or another analytical field of study
1 or more years of clinical/healthcare experience
Familiarity with coding practices
Understanding of delivery and reimbursement of mental health services
Strong problem-solving, quantitative, and analytical skills
Proficient in using business intelligence query tools, computer spreadsheet (Excel), and database languages (Access and others at an advanced level)
Strong working knowledge of SQL
Excellent organizational skills
Effective communication skills both orally and in writing
Salary range: $43,888 - $46,000 per year
Employment includes health benefits and paid time off. All interested and qualified applicants should submit a cover letter and resume.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in to get done what needs to be done.
Case Manager
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
YOACAP is seeking a Case Manager for the organization's new community antiviolence program. The program will connect individuals at high-risk of gun violence to resources using trusted community figures: Barbers. YOACAP will train barbers in West, Southwest and North Philadelphia to identify their clients who are at-risk of gun violence and have conversations with and connect them to YOACAP case manager or other services. In addition, YOACAP will expand slots in their building trades pre-apprenticeship program for individuals highly at-risk of engaging in gun violence.
The Case Manager will staff the hotline and field inquiries from barbers, community members and youth. The Case Manager will help youth and community members understand what programs and resources are available to them and assist them with navigating the process of obtaining services. While for some individuals, just being aware of a program or resource maybe sufficient, others may need one-on-one assistance with accessing services and overcoming barriers. For example, the Case Manager may help individuals complete online application, call agencies or organizations, or gather the necessary paperwork. If a young person is referred to YOACAP by a barber, family member, or other community members, the Case Manager will work with the youth and supporters to understand their needs and develop a plan to address barriers to receiving services. The Case Manager may enroll a young person in one of YOACAP's existing programs or provide a warm referral to a partner organization. The Case Manager will also follow up with youth to ensure they are receiving services and address barriers as they arise.
Partner Experience Squad Lead
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Partner Experience Squad Lead
DEPARTMENT: Partner Experience
REPORTS TO: Director of Partner Experience
The Partner Experience Squad Lead is responsible for being the primary point of contact with our clients, known as Program Partners, to ensure the smooth delivery of UAC services. This individual will be responsible for leading a team of professionals to help our nonprofit partners prosper and to improve their fiscal and human resource capabilities. They will also direct other cross functional teams and will troubleshoot partner issues, provide support, collect feedback, and manage partner communication.
ATTRIBUTES:
Do you love running a non-profit organization but hate the treadmill of fundraising?
Do you like to take control of the situation and guide people?
Can you work within a team to make both the team and the client successful?
Are you proactive at identifying, communicating and resolving issues before they grow?
Are you a skilled problem solver able to own partner issues from beginning to end?
PRIMARY RESPONSIBILITIES:
Act as the primary point of contact for a portfolio Program Partner needs in order to improve the Partner experience;
Lead a small internal group of professionals to ensure the needs of our Program Partners are being met;
Own troubleshooting and resolving Program Partner issues by using all available tools and resources;
Lead strategic reviews with our Program Partners helping them create an annual success plan;
Engage collaboratively with the Executive Directors and Boards of our Program Partners;
Provide project management structure to ensure key efforts are being completed on time;
Provide guidance to program partners with regards to grant proposals (i.e. availability and suitability, tips on how to answer applications, etc.);
Work closely with leadership to create Standard Operating Procedures (SOP) for the PS&E team and for our clients;
Responsible for supporting and achieving Department Annual and Quarterly Goals;
Solicit, organize and contextualize product feedback from Program Partners;
Assess, quantify and implement workflow and process improvement initiatives.
KNOWLEDGE AND SKILLS:
Broad experience as a leader in a nonprofit organization;
Ability to work independently and solve partner issues without oversight;
Ability to analyze data and make informed recommendations;
Excellent communication and customer service skills to effectively communicate with employees, business leaders, program managers and directors;
Strong knowledge of accounting, human resources and fund-raising practices;
Knowledge of federal, state, and city grant making and funding processes;
Robust capability as a problem solver and agent of change;
Experience as a project manager to ensure work efforts get completion on time;
Extensive network of contacts within the non-profit and philanthropic arenas;
Fluency with Microsoft Office software (Word, Excel, PowerPoint);
Must maintain a high level of professionalism, integrity, and confidence;
Knowledge of a foreign language is a strong positive.
EDUCATION AND WORK EXPERIENCE:
BS/BA degree required, Masters or other advanced degree desirable;
Minimum of ten (10) years of nonprofit experience in a leadership capacity.
Community Engagement Manager
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
The
COLOURS
Organization is a program partner of the Urban Affairs Coalition (UAC). The COLOURS Organization's mission is to impact, improve, and empower the lives of communities of color, especially those of the African Diaspora, within the greater Philadelphia metropolitan area across all genders and sexualities. With an intentional focus on LGBTQ+ communities, through holistic wellness & safety, intersectionality, and community mobilization, we strive to support and uplift the experiences of those too often left in the margins.
POSITION SUMMARY:
The Community Engagement Manager will oversee all programs and events focus on community engagement and social determinants of health. Develop programs and events that provide access to behavioral health support, to include HIV-related educational guidance. The incumbent oversees the planning and coordination of all COLOURS events and programs that support client engagement, recruitment, program retention and volunteers. Will ensure that all programs are sync to an educational component that includes a mobilizational and comprehensive sexual wellness processes. Ensuring that all clients are linked to ambulatory/outpatient medical care, substance abuse treatment, behavioral health services and other identified supportive services to include referral and successful linkage to HIV testing services, STD screening, PrEP, medical care, and other appropriate ancillary supportive, health and human services, including other internal COLOURS services. Below is an overview of various administrative duties:
MAJOR RESPONSIBILITIES:
Develop and manage all community engagement programs to raise awareness regarding HIV prevention and other health disparities;
Coordinate all events to engage priority population and gather information on relevant HIV prevention issues and needs;
Create and coordinate the Community Advisory Boards activities for the program based on assigned areas to ensure that contract objectives are met;
Create, implement and evaluate community mobilization social marketing campaigns;
Provide daily oversight and monitoring of all community engagement and processes, ensuring that services are met;
Function as senior management and administrative supervisor;
Manage the operational development of the Community Engagement Department;
Assist in developing programs and events that will enhance Testing and Linkage to Care Services;
Provide staff with programmatic training;
Assist in the development of educational materials for review and distribution via social media;
Disseminate HIV prevention and other health information through educational presentation and outreach activities;
Actively recruit and engage clients to HIV antibody testing and STI screening through outreach;
The ability to provide HIV antibody testing and STI screening;
Link all clients to appropriate quality social and/or medical services to maintain HIV-free status and or other health/social services;
Encourage the adoption of appropriate safer sexual behaviors associated with drug use;
Maintain appropriate documentation of services and prepare reports as directed by management, agency policies and procedures;
Provide individualized and/or group presentations;
Adhere to OSHA guidelines, i.e., infection control, exposure control (blood borne pathogens and chemical hazards);
Additional duties as assigned.
QUALIFICATIONS:
Three to five years of management experience;
Preferred candidate - Bachelor's degree or higher in either Business Administration, Education, Event Planning, Public Health, Social Services, or related fields;
Knowledge of HIV prevention and Harm Reduction strategies required;
Clinical experience with HIV prevention and harm reduction strategies;
Demonstrates excellent oral and written communication skills;
Demonstrates understanding of the cultural and ethnic diversity of sexual and gender minority people of color;
Ability to multi-task;
Willingness to travel to partnering agencies, client appointments, boards and committees that support program outcomes;
Flexible to work evenings and weekends - Required
REPORTING RELATIONSHIP: Executive Director
Family Peer Navigator
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Philadelphia Family Voices is Philadelphia's first and only family-legacy organization. As a family legacy organization, the mission of Philadelphia Family Voices is families helping families navigate and improve child-serving systems by creating opportunities for education, empowerment, advocacy and support.
Position Summary
Reports to: Program Supervisor
Direct Reports: None
Status: Non-Exempt; 35-hour workweek; may include evenings and weekends
The Family Navigator is responsible for providing confidential support, mentoring, advocacy, and guidance to families of children and youth with behavioral health and/or autism spectrum disorder within multiple or complex systems. The Navigator creates an individualized roadmap that spans the array of services, from evaluations and education to treatment and other supports, ensuring that the roadmap and peer services are accurate, specific, and aligns with the families self-determined needs and priorities. Over time, as the family's needs and priorities further develop and change, the goal of the Navigator is to continuously meet the family where they are with flexibility, empathy, and knowledge.
Summary:
Utilize experience and partnership skills to help other families and the systems that serve them.
Establish and maintain strong effective relationships with the Program Supervisor and/or Manager, Philadelphia Family Voices staff, management, and key stakeholders.
Establish and maintain strong effective relationships with members of the community that we support:
Families and youth
General public
Community agencies and organizations
The Philadelphia child serving systems [Department of Human Services (DHS), Juvenile Justice (JJ), Early Intervention (EI), Behavioral Health and Autism related services and programs
Schools and Education System
Community Behavioral Health (CBH)
Administrators/ staff of Philadelphia Department of Behavioral Health & Intellectual Disabilities (DBHIDS).
Promote a positive public image of all PFV programs and serve as a representative in assigned committees, task forces, as well as other meetings.
Promote and model high ethical, professional and respectful behaviors both within Philadelphia Family Voices and externally.
Key Duties & Responsibilities:
Administrative
Participate in regular 1:1 supervision and team meetings as scheduled.
Participate in all required agency staff meetings.
Attend required trainings.
Attend all required meetings/conference calls in the community in a professional manner.
Gather and provide data as assigned.
Other duties as assigned.
Program and Staff Responsibilities:
Assist families in navigating educational, therapeutic, and social services systems; identify and address gaps in insurance and/or waivers; work with families in solving problems related to the care of their child or youth.
Coach families to develop advocacy skills and make informed decisions; serve as an emotional support and positive role model to parents and caregivers.
Provide education, training and resources to parents and caregivers to enhance their capacity to meet their child's overall wellness needs; link families to other supports and provide “warm hand-offs” to other services including CBH care managers.
Schedule regular meetings with assigned families, preferably in-person; attend meetings with families; maintain documentation of all provided services through our electronic database. Follow workflow and documentation expectations as outlined in the Philadelphia Family Voices' program manual.
Along with families, identify needs and develop goal plans and action steps to achieve their goals; review and update plans as needed.
Adhere to the Philadelphia Family Voices family support empowerment and family-driven model and philosophy in providing community-based peer-to-peer support to parents of children and youth with behavioral health or ASD diagnoses.
Utilize knowledge of service systems and the range of resources available for children, youth and families; share knowledge effectively during family meetings and consultation with professionals.
Facilitate support groups, workgroups, trainings, and presentations; represent Philadelphia Family Voices at resource fairs and other community events.
Electronic Health Record (EHR) Data Base
Enter participant data in the Electronic Healthcare Records/ Program Database system upon intake.
Ensure that all participants' contacts and forms are documented in EHR/Database according to agency polices.
Document all services and activities (i.e. trainings, system meetings) according to agency policies.
Education, Knowledge, Skills & Abilities:
Minimum Experience
Parent/guardian with direct experience raising a child with autism spectrum disorder who has utilized the local child serving systems.
Ability to use lived experience to support other families.
Two years' experience/knowledge of Philadelphia child-serving systems and resources for children/adults with autism or behavioral and/or mental health challenges including diagnostic process, early intervention, special education/IEP process, and treatment options.
One years' experience with fee-for-service programs, and/or knowledge of billable services, and/or documentation of services.
Completion of Family Peer Support training and Autism Family Peer Support* training within 3 months of hire.
*the Autism Family Peer Support training is required for Navigators on the ASD Team only
Child Abuse, FBI Fingerprint, and Criminal Background Clearances.
Reliable mode of transportation.
Preferred Experience Requirements
Knowledge of or training in Systems of Care and trauma informed care.
Experience with Child and/or Family Advocacy.
Experience with administrative tasks, such as tracking/monitoring data, documentation, etc.
Experience working with and understanding of billable service with the Medicaid system.
Philadelphia County Resident.
Minimum Education Requirements
High School Diploma or GED.
Required Skills
Demonstrated effective written and verbal communication skills.
Ability to interact with families and other external parties effectively and professionally, including multi-disciplinary teams.
Possess excellent computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software.
Ability to be flexible, collaborative, and creative.
Dependable with strong time management and organizational skills.
Excellent communication, listening and interpersonal skills including public presentations.
Negotiation and conflict resolution abilities.
Utilizes a strength-based perspective.
Ability to maintain regular and punctual attendance; available for flexible work schedule including evenings and weekends as needed.
Physical Requirements
Able to sit/work at a computer and perform general office functions.
Able to travel within the community that may not be handicap accessible, including stairs.
Able to use public transportation and/or drive around the city, including in inclement weather.
Able to carry computer equipment to external sites as needed.
Able to communicate clearly with others; possible exposure to vulgar or inappropriate language or gestures.
Working Environment
Work in a variety of settings, including but not limited to:
Philadelphia Family Voices office,
ZOOM or other approved digital meeting platforms,
Community settings and schools,
Family's homes,
Treatment programs and Children's Crisis Response Center (CRC),
Family Court,
Community Behavioral Health office.
Reasonable accommodation will be made to enable individuals with disabilities to perform essential job duties.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.
Residential Aide - PAD Shelter (Part-Time)
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Residential Aide
(Part-Time)
DEPARTMENT: ODAAT/Shelter Services (PAD - Police Assisted Diversion)
REPORTS TO: Director of Shelter Services/Lead Residential Aide
PROGRAM SUMMARY:
One Day At A Time (ODAAT) is a Program Partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services, ODAAT consumers can expect the support of staff to bring systems together to achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach.
One Day At A Time (ODAAT) operates a Police Assisted Diversion (PAD) program for ROC North, covering Northwest Philadelphia. PAD is a program offered to individuals who are stopped for a variety of criminal offenses and social referrals. Eligible criminal offenses include; non-violent drug crimes, prostitution and retail theft offenses within the designated districts and during program operating hours, 8am-11pm. The program works to divert individuals away from the criminal justice system and towards supportive, peer-based social services that are customized to the participants' needs.
PAD is a collaboration between police officers, service providers and community residents that utilizes a health-centered approach to law enforcement. PAD at ODAAT works with engaged individuals to address issues such as access to basic needs, access to treatment services, appropriate medical care and the development and achievement of short and long-term goals. PAD services are voluntary, free to the individual and may continue for as long as the participant decides to remain engaged in program services.
The PAD team collaborates with the individual to provide a comprehensive service plan for the individual geared to reduce the risk of criminal activity. The PAD team approaches each individual with a holistic and community approach that utilizes a variety of tools including assessments/evaluations, intake procedures and coaching/case management.
POSITION SUMMARY
:
This position offers provisional care to clients and supports the operation of the ODAAT Shelter Programs. Specifically, the Residential Aide provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The core responsibility of the Residential Aide includes the continued assurance of the safety and security of the residents within the facility. The work is performed under general supervision.
KEY DUTIES AND RESPONSIBILITIES:
Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies
Stores, administers, and documents the monitoring of medications taken by residents in accordance with agency's policies and procedures, applicable laws, and regulations governing such activities
Completes hourly house rounds and records findings in logbook
Prepares and/or supervises preparation of meals
Encourages compliance with house expectations
Assists consumers to see that adequate supplies are on-hand (
e.g.,
cleaning agents, paper products)
Provides reports, keeps attendance and other documentation, as needed
Provides for shelter and safety needs of residents
Attends residential staff meetings as directed by Director of Shelter Services and other staff meetings and trainings, as required
Takes an active role in client hygiene, as necessary
Maintains building and grounds, as assigned
Assists with group while monitoring safety needs and encouraging participation
Transports clients, using ODAAT vehicles, as necessary
Available for all shifts including weekends is required, as assigned
Other duties, as assigned
EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:
High School Diploma or equivalent required; Related training/certifications post high school, preferred
Familiar with Microsoft Office software, including Excel and Outlook
Proficient with Google search and email
Demonstrated written and verbal communication skills including typing and writing
Must possess strong interpersonal and customer service skills
Must have the ability to work independently and as a team member
Must take initiative and ability to identify process improvements
Knowledge of first aid methods and techniques
Ability to learn and apply written policies and procedures related to work
Ability to concentrate on a designated area for extended periods
Able to set and observe appropriate boundaries with clients
Possess well-developed decision-making skills and attention to detail with a high level of accuracy
Ability to excel in a diverse, collaborative team environment
Able to multi-task and remain calm in demanding and unpredictable situations
Possess ability to understand various Homeless operations and procedures
Able to maintain a professional, customer service-oriented attitude at all times
Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.
Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand
Possess excellent time management skills and the ability to work with minimum supervision
Ability to transport individuals as needed, and travel to various sites and locations daily
Able to meet a flexible work schedule including holidays, evenings and weekends; and
Available on-call for emergencies by telephone and/or mobile phone
LICENSES AND CERTIFICATIONS
Valid Pennsylvania driver's license, preferred
PHYSICAL REQUIREMENTS
Able to lift/move weight up to 75 lbs.
Visual acuity to adequately to perform the responsibilities and functions of the job efficiently, such as viewing a computer screen more than 2 hours per day.
Must be able to sit for 2 or more hours per day.
Must be able to stand for 2 or more hours per day.
Must be able to operate a computer/hand-held digital device for more than 2 hours per day.
Must be able to drive or ride in a moving vehicle.
WORK ENVIRONMENT
The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen.
I
nterested applicants should include their resume along with salary requirements.
(Telephone calls will not be accepted)
UAC/ODAAT is an Equal Opportunity Employer
Chef Assistant
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
The individual selected for this position will report to the Chef. The Chef Assistant will help create menus; facilitate food preparation and distribution for the shelter. Work to ensure sanitation and health requirements as it relates to meal preparation and licensing standards. This person must have the ability to work with diverse populations that include but are not limited to, addicts, homeless and those with mental health issues. '
PRIMARY RESPONSIBILITIES:
Assists with creation of monthly menu and inventory of foods. Unloads food and related supplies.
Ensures sufficient stock for preparation of meals and rotate items, so that food remains fresh and spoilage is kept to a minimum.
Prepares meals, makes sure meals are prepared on time, nutritionally balanced and portioned controlled to maintain contract obligations, meets government standards and enhances resident's enjoyment of the meals.
Ensures that organization's requirements regarding personal hygiene, proper attire, (e.g. hair net or hat, apron, etc.) so that communicable diseases are controlled and health standards are met.
Assists with cleaning of the kitchen and equipment in accordance with state, city and county safety and sanitation requirements (e.g. stoves, sink refrigerators etc.]. Sees that protective guards are in place on slicers, sharp objects kept in proper place; wipes up spills immediately to ensure a safe, clean work place as well as to satisfy company and contracting agency's requirements.
Follows rules established by funding agency and management, such as sanitation and maintenance requirements and shelter regulations.
Assists with other duties as assigned.
Education/Experience
Degree: High School Diploma Preferred or Equivalent Experience with a minimum of five years of professional kitchen experience.
Safe Serve Certified preferred, but will provide appropriate training to qualify applicant.
Able to lift at least 50 lbs and have a valid driver's license required.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.
Field Supervisor
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Philadelphia Family Voices is Philadelphia's first and only family-legacy organization. As a family legacy organization, the mission of Philadelphia Family Voices is families helping families navigate and improve child-serving systems by creating opportunities for education, empowerment, advocacy and support.
Position Summary
Reports to: Program Manager
Direct Reports: External Family Peers/Navigators
Status: Exempt; 35-hour workweek; may include evenings and weekends
The Field Supervisor will partner with the Program Manager to oversee the operations of the Behavioral Health (BH) and/or Autism Spectrum Disorder (ASD) Team and collaborate with community stakeholders to provide quality programing and services. The Field Supervisor is responsible for direct supervision of the staff, coordination of referrals and day-to-day operations, and serves as immediate liaison to external partners for embedded direct reports.
Leadership Summary:
Establish and maintain strong effective relationships with the Program Supervisor and/or Manager, Philadelphia Family Voices staff, management, and key stakeholders.
Establish and maintain strong effective relationships with members of the community, including:
Families and youth
General public
Community agencies and organizations
The Philadelphia child serving systems [Department of Human Services (DHS), Juvenile Justice (JJ), Early Intervention (EI), Autism related services and programs
Schools and Education System
Community Behavioral Health (CBH)
Administrators/staff of Philadelphia Department of Behavioral Health & Intellectual Disabilities (DBHIDS).
Promote a positive public image of all PFV programs and serve as a representative in assigned committees, task forces, as well as other meetings.
Promote and model high ethical, professional and respectful behaviors both within Philadelphia Family Voices and externally.
Key Duties & Responsibilities:
Administrative
Engage in the human resource operations processes:
Provide program specific orientation and training to new staff;
Identify and track staff training and development.
In collaboration with Manager, ensure adherence to contracts, quality implementation and reporting requirements of the programs:
Prepare reports as required;
Ensure consistent and high-quality program services;
Ensure that accurate results are gathered from the database/EHR in written and/or graph format for review.
Attend all required meetings/conference calls in the community in a professional manner.
Other duties as assigned.
Program and Staff Responsibilities:
In collaboration with the Program Manager, interview, hire and develop staff for the assigned team; prepare written staff evaluations for direct reports.
In conjunction with Program Manager, identify and address staff performance concerns.
Provide weekly strengths-based supervision and mentoring to direct reports; set agendas and facilitate team meetings monthly.
Schedule on-site visits with external staff weekly (or bi-weekly at a minimum) to provide in-person supervision and support; develop and maintain ongoing relationships with external partners; provide reports and updates to external partners as needed.
Track data including demographics of families served, staff productivity, outcomes and other relevant trends for operational use and reports.
Oversee programs and operations to ensure workflow is open among and across teams and that services meet PFV's best standards; assign caseloads and notify Program Manager in advance of need for waiting list.
Provide support and/or training to staff in program-related skills, policies, procedures, and regulations; ensure staff follow the team's manual expectations. Attend family/provider meetings with staff for complex or unusual situations.
Update Program Manager with staff performance challenges, unusual family situations, incidents, mandated reporting situations, and other challenges or concerns.
Oversee the development and staff assignment of family support groups, workshops, trainings, and education; assist with recruiting individuals to attend.
In collaboration with the Program Manager, assist with marketing strategies:
Identify areas of need for outreach within the community and other system partners;
Contribute to social media and website content;
Identify and attend relevant community events and resource fairs;
Develop, oversee and/or facilitate presentations and trainings (in-person and virtual).
Promote team building by maintaining a Trauma-Informed, Resilience-Oriented and Equitable Care (TIROE) environment.
Participate in planning and implementing collaborations internally and between Family Peer and its partners; maintain strong positive working relationships with the PFV team, community and our partners.
Responsible for working directly with families based on waitlist and/or staff coverage needs.
Other duties as assigned.
Electronic Health Record (EHR) Data Base
Responsible for oversight in data entry to ensure that participant data is entered in the Electronic Healthcare Records/ Program Database system upon intake.
Ensure all participants' contacts are documented in EHR/Database according to agency polices.
Review and approve staff's documentation according to best practice and funder regulations.
Ensure staff document all services and activities (i.e. trainings, system meetings) according to agency policies.
Education, Knowledge, Skills & Abilities:
Minimum Experience
Parent/guardian with direct experience raising a child with mental health or emotional challenges who has utilized the local child serving systems.
Ability to use lived experience to support other families.
Minimum of three years' experience working to support children, young adults and/or families impacted by behavioral and/or mental health challenges and/or autism, or other significant experience working with the disability community.
Two Years' experience in direct supervision and/or training of staff required.
Completion of Family Peer Support training, Family Peer Support Supervisor training, and Autism Family Peer Support* training within 3 months of hire.
*the Autism Family Peer Support training is required for the Supervisor on the ASD Team only
Minimum of three years' experience/knowledge of Philadelphia child-serving systems and resources for children/adults with autism or behavioral and/or mental health challenges including diagnostic process, early intervention, special education/IEP process, and treatment options.
Two years' experience with fee-for-service programs, and/or knowledge of billable services, and/or documentation of services.
Three years' experience with administrative tasks, such as tracking/monitoring data, documentation, etc.
Child Abuse, FBI Fingerprints, and Criminal Background Clearances.
Reliable mode of transportation.
Preferred Experience Requirements
Knowledge of or training in Systems of Care and trauma informed care.
Experience with Child and/or Family Advocacy.
Experience working with and understanding of billable service with the Medicaid system.
Philadelphia County Resident.
Minimum Education Requirements
Bachelor's Degree, or
High School Diploma/ GED with 3 years' supervisory experience, plus 5 years' experience working with families/children in other systems, plus 5 years' experience/knowledge of Philadelphia resources, plus 3 years' experience with administrative tasks.
Preferred Education Requirements
Bachelor's Degree.
Required Skills
Demonstrated effective written and verbal communication skills.
Ability to interact with families and other external parties effectively and professionally.
Possess excellent computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software.
Strong supervisory skills and competency.
Ability to be flexible, collaborative, and creative.
Excellent communication, listening and interpersonal skills including public presentations.
Negotiation and conflict resolution abilities.
Utilizes a strength-based perspective.
Ability to maintain regular and punctual attendance; available for flexible work schedule including evenings and weekends as needed.
Physical Requirements
Able to sit/work at a computer and perform general office functions.
Able to travel within the community that may not be handicap accessible, including stairs.
Able to use public transportation and/or drive around the city, including in inclement weather.
Able to carry computer equipment to external sites as needed.
Able to communicate clearly with others; possible exposure to vulgar or inappropriate language or gestures.
Working Environment
Work in a variety of settings, including but not limited to:
Philadelphia Family Voices office,
ZOOM or other approved digital meeting platforms,
Community settings and schools,
Family's homes,
Treatment programs and Children's Crisis Response Center (CRC),
Family Court,
Community Behavioral Health office.
Housing Support Coach
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
TITLE: ARC Housing Support Coach
DEPARTMENT: DHS/Achieving Reunification Center
REPORTS TO: Supportive Services Unit Supervisor
_____________________________________________________________________________
PROGRAM OVERVIEW
The Achieving Reunification Center (ARC), a non-profit entity, has served parent/caregivers with children placed in an out of home placement through Department of Human Services since 2005. The vision of the Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have access to resources, supports and tools to demonstrate measurable progress in the reunification journey.
POSITION SUMMARY:
Affordable, safe housing is a key contributor to a stable home life. The Housing Support Coach (HSC) partners with parents and caregivers to create a plan to address housing related issues that present a barrier to having children return home. The Housing Support Coach will utilize community-based partnerships with Supportive Housing Programs, the DHS Housing Unit and other housing providers to provide housing education and assistance. HSC will also work collaboratively with ARC Financial Education/Workforce Development Coach to address related needs that directly impact housing stability.
Responsibilities:
Meet with parent to understand housing needs that present barrier to reunification;
Develop action-oriented goal plan that reflects role of parents in addressing housing needs.
Establish and maintain relationships with Community Umbrella Agency to confirm stated barriers, access financial supports and personal identification documents.
Assist clients in locating appropriate and affordable housing of their choice.
Support parents to link with other agency and external supports as needed.
Maintain relationships with existing partners including DHS Housing Unit and DHS SOAR through regular communications and meetings.
Address internal parent referrals for housing within expected timeframes. Communicate outcomes of parent engagement efforts to assigned Reunification Support Coach (RSC)
Obtain working knowledge of affordable housing, eligibility requirements, tenant rights and homeownership process.
Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
Create and facilitate regular Housing Workshops and Quarterly Housing Events.
Enter required information in parent database file accurately and in a timely fashion.
Complete all mid-month, monthly and annual data reporting
Maintain accurate case notes, parent data and other records that meet agency and funder standards.
Assist in tracking parent outcomes and service trends in order to promote on-going evaluation and improvement of services with outside agencies.
Advocate for clients in unsafe or neglected properties.
Attend and participate in regular supervision meetings, team meetings, and staff meetings.
Ability to support parents address barriers in day to day life that may impact successful completion of housing goals.
Participate in local and state housing advocacy efforts to maintain current and up to date knowledge around broader housing issues.
Attend specified external meetings as an ARC representative.
Other duties as assigned.
Knowledge, Skills, and Abilities:
Requires knowledge and belief in “Housing First” philosophy and strategies.
Minimum Education Requirements: Bachelor Degree and/or a minimum or two years direct or transferable experience.
Excellent written and communication skills, particularly listening, mediation, and writing skills.
Some training experience is desired but not required.
Must be able to maintain program, client and agency confidentially.
Possess strong organizational skills with ability to meet a demanding workload.
Detail oriented to complete requirements of files and contract compliance.
Creative thinker/adaptive personality.
Demonstrated knowledge of community resources and social service agencies,
Ability to identify and create community partnerships to support efforts in linking parents to needed services;
Experience with computer and knowledge of Microsoft Office.
Sensitivity to cultural and socioeconomic characteristics of population served.
A commitment to empowering others to solve their own problems.
The ability to work collaboratively with other personnel and/or service providers or professionals.
The capacity to maintain a role to empower clients and to intervene appropriately to meet service goals.
Ability to travel to alternative worksite locations (CUA, Family Court, community location)
Ability to work evenings and Saturdays.
Reunification Support Coach Supervisor
Greater Philadelphia Urban Affairs Job In Philadelphia, PA Or Remote
TITLE: Reunification Support Coach Supervisor
DEPARTMENT : DHS/Achieving Reunification Center
REPORTS TO : Program Manager
Achieving Reunification Center (ARC), a non-profit entity, has served parents or legal caregivers with children placed in an out of home placement through the Department of Human Services since 2005. The vision of Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and support provided to them to achieve timely reunification.
POSITION SUMMARY
The Reunification Support Coach Supervisor (RSCS) is responsible for guiding the day to day work of up to five (5) coaches within the RSC Unit. As part of this work, the RSCS is accountable for ensuring that coaches effectively utilize a parent centered coaching model to help parents create goal action plans (GAPS) that directly impact reunification barriers and that the coaches partner with their parents to complete their GAPS. The RSCS conducts regular checks of participant files to monitor GAPs and the delivery of the parent centered coaching model at ARC. Additionally, the RSCS uses data reporting to confirm that parent/caregivers receive high quality support through monthly face-to-face or virtual sessions, as well as follow-ups by telephone and text. The RSCS also uses data reporting to confirm that parents maintain active participation in programming, are connected to needed services and successfully address goals. The RSCS supports coaches to make connections between their work with parents to resolve reunification issues and helping parents to begin the process of strengthening their decision making, persistence and resilience. The RSCS conducts review of reports regarding the progress of parents/caregivers to assigned CUAs and other important parties prior to scheduled Family Court appearances. The role of the RSCS also involves cultivating essential parent centered and motivational interviewing competences and skills through one-on-one supervisory sessions and group meetings. The RSCS also models the ARC organizational values in carrying out the day to day work responsibilities. The RSCS will operate both on-site and remotely.
Duties and Responsibilities :
Responsible for the direct supervision and evaluation of the day-to-day work of the Reunification Support Coach (RSC) in helping parents to directly address reunification barriers through a parent centered coaching model and through goal planning.
Responsible for assisting the Reunification Support Coach (RSC) in effectively managing their assigned caseload.
Ensure that coaches connect their parents to services required by Philadelphia Family Court and Community Umbrella Agency as part of overall enrollment process.
Observe and support coaches to partner with parent/caregiver to effectively implement ARC practices of goal setting, coaching and motivational interviewing practices in person and remotely.
Use data reports and other tools to ensure that coaches are consistently scheduling and meeting with parents, submitting required documents within prescribed timeframes.
Establish relationships with Community Umbrella Agencies to support the coaches to address case issues so parents can move forward in reunification process.
Establish a system to effectively monitor their team's documentation of parent interactions, parent meeting participation, and all other efforts on behalf of parents in the ARC database (Penelope).
Ensure staff participate in ongoing professional development opportunities including mandated reporting, mental health first aid, motivational interviewing, executive functioning and trauma informed practices.
Facilitate monthly Unit Meetings and supervisions for assigned staff.
Complete review and approve of all parent documentation including closing summary and court report documents.
Conduct periodic audits of P/C electronic and manual files to ensure completeness and accuracy.
Work collaboratively with Program Manager to ensure progress in meeting Unit productivity goals including parent/caregiver participation in goal setting and goal review meetings and parent/caregiver completion of ARC services through mid and monthly data checks.
Work collaboratively with Program Manager to ensure adequate operation of Family Court offices.
Work with the Professional Development Coordinator to coordinate trainings and observation sessions as needed.
Qualifications
Masters Degree in Social Work, Psychology, Human Services or related field required. A combination of a Bachelor's Degree with a concentration in Social Work, Psychology, Human Services or related field, substantial case management and supervisory experience will be considered.
A minimum of 5-6 years' experience in the delivery of case management services for child welfare agency.
Knowledge of Philadelphia Department of Human Services and Community Umbrella agencies preferred.
Demonstrated ability to work remotely.
Demonstrated ability to work independently and in a team environment.
Demonstrated ability to exercise professional judgment and initiative.
Strong written, analytical, organizational, presentation and problem-solving skills.
Highly organized with ability to effectively manage time and respond to deadlines.
Ability to work in an evolving organizational environment.
Excellent listening and communication skills.
Proficiency in Microsoft Office Suite.
Perform other duties as assigned
Ability to travel to alternative worksite locations (CUA, Family Court, community location)
Ability to work evenings and Saturdays.
Loan Officer
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Entrepreneur Works is a non-profit, certified Community Development Financial Institution (CDFI) whose mission is to empower entrepreneurs to grow successful businesses in the Philadelphia region by providing them with flexible capital and the highest-quality business support services.
Across the Philadelphia region, Entrepreneur Works' clients start and grow small businesses, create jobs for themselves and their neighbors, and strengthen the local economy. Entrepreneur Works serves hundreds of entrepreneurs each year, empowering small business owners from all walks of life to succeed and build sustainable communities.
Entrepreneur Works is client-focused and distinguishes itself with flexibility in serving our client entrepreneurs. We offer access to affordable loans, business training, and one-on-one guidance, which is offered to the business owner before, during and after applying for a loan. By connecting hundreds of entrepreneurs each year with access to capital, one-on-one technical assistance, business training and networking opportunities, Entrepreneur Works helps promising individuals to develop stronger business practices, build wealth, and create job opportunities through business ownership.
For more information, please visit ****************************
POSITION SUMMARY:
Entrepreneur Works is seeking a dynamic, self-motivated and customer-focused Loan Officer to be responsible for originating, underwriting, and servicing small business loans, with a focus on entrepreneurs who lack access to traditional financing. This role involves working closely with applicants to assess creditworthiness, structure loans, and provide guidance on financial management. The Loan Officer will also develop relationships with community partners to generate referrals and expand access to capital. The Loan Officer will ensure that existing and new financial products and business services align with the organization's mission and serve the market's needs.
PRINCIPAL RESPONSIBILITIES
Loan Origination & Underwriting
Identify and engage potential borrowers, providing guidance on loan products and application requirements.
Work with the Director of Lending and credit analysts to conduct financial analysis, assess credit risk, and structure appropriate loan terms.
Prepare credit memos and present loan recommendations to the credit committee.
Ensure compliance with internal policies and regulatory requirements.
Business & Product Development
Build relationships with referral partners, including banks, community and business development organizations, chambers of commerce, and local government agencies.
Represent Entrepreneur Works at community events and business training workshops and forums to promote lending programs.
Work with senior management team to develop and implement loan production goals in accordance with organization's strategic and annual operating plans.
Identify opportunities to improve outreach and financial inclusion efforts.
Contribute to new product development including researching and analyzing market needs and analyzing credit risks of new product opportunities.
Client Support & Portfolio Management
Assist borrowers throughout the loan origination and closing process.
Coordinate the loan closing process with the portfolio management team.
Work collaboratively with lending and entrepreneur service staff to coordinate on-going technical assistance to borrowers.
Other Related Responsibilities
Assist with the preparation of industry and funder surveys and reports.
Work with the senior management team to prepare proposals for the funding and financing of operations and the loan fund for current needs and anticipated growth.
Coordinate with staff to ensure that data collection, reporting and filing systems meet the organization's reporting needs and comply with all contracts, funder and audit requirements.
QUALIFICATIONS, SKILLS AND EXPERIENCE
Experience: A minimum of 3 to 5 years in small business or micro lending, banking, economic development, or a related field.
Education: Bachelor's degree in business administration, accounting or finance preferred. Professional experience commensurate with the responsibilities outlined will be considered if the candidate's educational background does not align with the position's requirements.
Communication Skills : Excellent verbal and written communication skills, with a customer-centric approach to interactions.
Analytical Skills : Strong financial analysis and credit underwriting skills. Understanding small business operations and challenges, particularly for underserved entrepreneurs, is preferred.
Software proficiency: Comfort using loan management software and the Microsoft Office Suite applications. Experience with relational database applications a plus.
PERSONAL ATTRIBUTES:
Customer Focus: Dedication to providing exceptional service and support to loan applicant prospects and borrowers.
Team Player: Collaborative mindset and willingness to work closely with colleagues in a small team environment as well as the ability to take the initiative, work independently and manage competing priorities with a modest amount of supervision and direction.
Adaptability: Ability to multitask, prioritize workload, and adapt to changing priorities. This position requires a high degree of self-motivation, dedication, creativity, and perseverance as well as flexibility with work hours.
Ethical Conduct: Commitment to handling sensitive borrower information with integrity and confidentiality.
Commitment to Mission: Demonstrated interest in microfinance, entrepreneurship and working with diverse and underserved populations.
COMPENSATION & BENEFITS
Competitive salary based on experience.
Health, dental, and retirement benefits.
Professional development and training opportunities.
Hybrid work options available.
HOW TO APPLY
Interested candidates should submit a resume and cover letter to Antoinette Truehart, Chief Operating Officer (*************************) with “Loan Officer Application” in the subject line. No phone calls please.
Program Manager
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Philadelphia Family Voices is Philadelphia's first and only family-legacy organization. As a family legacy organization, the mission of Philadelphia Family Voices is families helping families navigate and improve child-serving systems by creating opportunities for education, empowerment, advocacy and support.
Position Summary
Reports to: Executive Director
Direct Reports: Supervisors, Family Peer Support Resource Specialist
Status: Exempt; 35-hour workweek; may include evenings and weekends
The Program Manager will partner with the Executive Director to grow the agency and collaborate with community stakeholders to provide quality programing and services. In collaboration with the Executive Director, this position is responsible for developing and managing the structure and daily program operations for the Autism Spectrum Disorder (ASD) Navigator program, and the Family Peer programs.
Leadership Summary:
Represent the family voice in policy and system change at county, regional and state levels; establish and maintain strong effective relationships with members of the community, including:
Families and youth
General public
Community agencies and organizations
The Philadelphia child serving systems [Department of Human Services (DHS), Juvenile Justice (JJ), Early Intervention (EI), Autism related services and programs
Schools and Education System
Community Behavioral Health (CBH)
Administrators/staff of Philadelphia Department of Behavioral Health & Intellectual Disabilities (DBHIDS).
Promote a positive public image of all PFV programs and serve as a representative in assigned committees, task forces, as well as other meetings.
Promote and model high ethical, professional and respectful behaviors both within Philadelphia Family Voices and externally.
Key Duties & Responsibilities:
Administrative
Participate in budget development and expenditure tracking activities to ensure the integration of fiscal and program goal attainment.
ngage in the human resource operations processes:
In collaboration with the Executive Director, participate in the writing and/or reviewing of policies to support the agency;
Provide program specific orientation and training to new staff;
Identify and track staff training and development, ensuring training plans meet contracted obligations.
In collaboration with Executive Director, develop outcome and satisfaction tools and processes for programs.
In collaboration with Executive Director, oversee the adherence to contracts, quality implementation and reporting requirements of the programs:
Prepare and send reports to funders as required;
Ensure consistent and high-quality program services;
Ensure that accurate results are gathered from the database/EHR in written and/or graph format for review;
Attend all required meetings/conference calls in the community and with the funders and stakeholders in a professional manner.
Other duties as assigned.
Program and Staff Responsibilities:
In collaboration with the Executive Director, develop and oversee an operational structure for the ASD Navigator program that adheres to the program's specified requirements; develop and implement family peer support, advocacy and education services in a manner that educates and empowers families.
In collaboration with the Executive Director, develop and oversee an operational structure for the Behavioral Health Family Peer program that adheres to the program's specified requirements; develop and implement family peer support, advocacy and education services in a manner that educates and empowers families.
In collaboration with the Executive Director, develop and oversee an operational structure for the External Family Family Peer programs and partnerships that adheres to the program's specified requirements; develop and implement family peer support, advocacy and education services in a manner that educates and empowers families.
Interview, hire and develop staff for the ASD Navigator and Family Peer programs; prepare written staff evaluations for direct reports and ensure all program staff receive evaluations according to program's guidelines.
Provide weekly strengths-based supervision and mentoring to direct reports; ensure weekly supervision and consistent staff meetings are provided for all staff; set agendas and facilitate all-team meetings as needed.
Manage all aspects of programs and operations to ensure workflow is open among and across teams and that services meet PFV's best standards.
Provide and/or support training to staff in program-related skills, policies, procedures, and regulations.
Identify areas of need for family support groups, workshops, trainings, and education; develop curriculum for education; market and recruit individuals to attend.
In collaboration with the Executive Director, develop and implement a marketing and outreach plan:
Identify areas of need for outreach within the community and other system partners;
Write social media and website content and prepare marketing materials;
Identify and attend relevant community events and resource fairs;
Develop, oversee and/or facilitate presentations and trainings (in-person and virtual).
Promote team building by creating a Trauma-Informed, Resilience-Oriented and Equitable Care (TIROE) environment; empower staff through open communication and transparency; provide platforms for staff to have a voice in their work and the program's development.
Oversee the collaborations between programs (ASD Navigators and Family Peer) and its partners:
Participate in planning and implementing collaborations;
Develop and maintain strong positive working relationships with stakeholders, community partners and funding sources;
Develop and implement problem solving strategies that promote positive work environment with a focus on positive child and family outcomes.
Other duties as assigned.
Electronic Health Record (EHR) Data Base
Responsible for oversight in data entry to ensure that participant data is entered in the Electronic Healthcare Records/ Program Database system upon intake.
Ensure all participants' contacts are documented in EHR/Database according to agency polices; serve as final approval for assessments, goal plans and other documentation as needed.
Ensure staff document all services and activities (i.e. trainings, system meetings) according to agency policies.
Education, Knowledge, Skills & Abilities:
Minimum Experience
Parent/guardian with direct experience raising a child with mental health or emotional challenges and/or autism who has utilized the local child serving systems.
Experience in direct supervision of staff required.
Completion of Family Peer Support Supervisor training within 6 months of hire.
Completion of ASD Navigator Training within 3 months of hire.
Demonstrated knowledge of the Philadelphia Child Serving Systems.
Demonstrated Program Development Experience
Five (5) years' experience operating and managing programs, including supervision of staff.
Demonstrated ability and skill in providing strengths-based supervision and in maintaining focus on staff performance.
Child Abuse and Criminal Background Clearances.
Reliable mode of transportation.
Preferred Experience Requirements
Knowledge of or training in Systems of Care and trauma informed care.
Experience Child and/or Family Advocacy.
Experience in working with families and communities on behalf of children with mental health issues is highly desirable.
Experience working with and understanding of billable service with the Medicaid system.
Philadelphia resident.
Active Driver's license.
Minimum Education Requirements
Master's degree or equivalent experience in human services or a related field.
Preferred Education Requirements
Licensed professional.
Required Skills
Demonstrated effective written and verbal communication skills.
Ability to interact with families, county representatives, and any other external parties effectively and professionally.
Must possess excellent computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software.
Strong supervisory skills and management competency.
Ability to be flexible, collaborative, and creative.
Excellent communication, listening and interpersonal skills including public presentations.
Ability to develop and administer budgets.
Negotiation and conflict resolution abilities.
Utilizes a strength-based perspective.
Ability to maintain regular and punctual attendance; available for flexible work schedule including evenings and weekends as needed.
Physical Requirements
Able to sit/work at a computer and perform general office functions.
Able to travel within the community that may not be handicap accessible, including stairs.
Able to use public transportation and/or drive around the city, including in inclement weather.
Able to carry computer equipment to external sites as needed.
Able to communicate clearly with others; possible exposure to vulgar or inappropriate language or gestures.
Working Environment
Work in a variety of settings, including but not limited to:
Philadelphia Family Voices office,
ZOOM or other approved digital meeting platforms,
Community settings and schools,
Family's homes,
Treatment programs and Children's Crisis Response Center (CRC),
Family Court,
Community Behavioral Health office.
Activities Leader
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Title: After School Program Activities Leader
Department: Youth Outreach Adolescent Community Awareness Program (YOACAP)
Reports To: Unit Director
The Youth Outreach Adolescent Community Awareness Program (YOACAP), is a program partner of the Urban Affairs Coalition (UAC). Our agency's mission is to enhance the quality of life and health for Philadelphians through community-based and culturally competent interventions. Since 1989, we have addressed health concerns, workforce development, and life skills in low-income, underserved communities. Today, our mission has expanded to help youth and young adults learn job readiness skills, academic achievement, and experience using technology.
Position Summary
The Activities Leader is a part-time position assisting with the planning and implementation of YOACAPs' after-school program Project BUILD, which serves middle school and high school students. The Activities Leader will meet with students weekly to review coursework and prepare for upcoming tests. In the summer the Activities Leader will assist with YOACAP's summer youth employment program, including weekly workshops, collecting timesheets, doing site visits, monitoring youth, weekly youth check-ins, and trouble shooting.
The Activities Leader must possess a vast knowledge of Google Classroom, Microsoft Office, Google Drive, Kahoot, Zoom, Microsoft Teams, and other digital platforms. The ability to lead clubs including but not limited to (book club, stem club, future ready, homework, and college access).
Activities blend work experience with work-readiness training in ways that expand participants' knowledge of workplace competencies and careers while also underscoring the importance of academic achievement and its link to career advancement. The Activities Leader is responsible for maintaining a safe, clean program site; ensuring a high level of program quality and working to establish a positive relationship with all program participants. The Activities Leader will provide a positive image and be a role model to the youth, while upholding the philosophy of YOACAP standards and expectations.
The Activities Leader is expected to work 20-25 hours per week, Monday through Friday. The school-year schedule will be beginning work at 1pm or 2pm and ending at 7pm. In the summer, the schedule will be beginning work at 10am and ending at 3pm or 4pm.
Compensation is $18 per hour and employee will receive a work cell phone.
Background clearances (Child Abuse, PA Criminal Background and FBI Fingerprinting) required.
Primary Responsibilities:
Participate and encourage positive participation of all students in daily activities
Coordinate student activities
Meet with YOACAP staff to discuss progress of students
Help organize online learning activities for students to develop and strengthen their academic and social skills
Implement discipline techniques
Attend staff meetings, mandatory trainings, & other YOACAP events
All other relevant duties assigned by your supervisor
Competencies
Time management
Creativity
Planning and organizing
Problem-solving
Attention to detail
Decision-making skills
Communication skills
Confidentiality
Ability to work under pressure
Good oral and written communication skills
Education and Qualifications:
Bachelor's Degree
Experience interacting with youths and leading small groups (8-12 youths).
Knowledgeable with Google Classroom, Microsoft Office, Google Drive, Kahoot, Zoom, Microsoft Teams, and other digital platforms
Ability to multitask or change planned items
An organized and diligent worker
Ability to tutor high school students with Spanish, English, Math, Science and History is preferred
Able to create virtual lesson plans that are age-appropriate for the youth
Resourceful: Research skills - find resources to help you develop plans
Flexible: Plan lessons to fit your audience;
Ability to change and adapt the lesson plan as needed
Available to work 1pm or 2pm to 7pm during the school year and 10am until 3pm or 4pm in the summer
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.
CCVI Community-Based Violence Intervention Sp
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
This full-time position coordinates and administers services that provide peer-based intensive follow-up to individuals impacted by gun violence, quality assurance, and resource development. It is primarily afternoons, evenings, and every other weekend and requires on-call, in-person crisis response. Applicants with personal experience in overcoming violence/ violence-related injuries/ the criminal justice system are especially encouraged to apply.
Essential Functions of Position
Essential duties of the job include:
Provide community-based violence interruption, peer support, and advocacy to the highest-risk individuals involved in violence
Provide support to clients, their families, and friends to ensure their safety
Provide client referrals to community service providers
Maintain frequent follow-up contact with clients, family, friends, and service providers through community/home visits and telephone contact.
Document consistently and accurately and record all contacts with clients
Conduct file reviews for violence prevention cases for quality assurance purposes
Attend weekly and monthly staff meetings as assigned
Represent Chester Community Coalition and the violence intervention program to the media, public officials, community leaders, etc., on strategies to prevent gun violence and improve services to high-risk individuals
Participate in violence prevention efforts with other providers as assigned
Assist and co-facilitate support groups
Other responsibilities as assigned by the supervisor Other Duties and Responsibilities
The candidate is expected to:
Work as a member of a team to ensure that shootings are reduced
Demonstrate commitment to working with youth and adults up to age 35
Have knowledge of urban youth issues, specifically youth violence
Serve as linkages and support for individuals to enhance their assistance and use of opportunities and programs in the community (e.g., job programs, GED, drug treatment, and mentoring)
Participate, as necessary, in organizing responses to shootings and increasing visibility when shootings/killings take place (e.g. developing networks with other outreach program workers to coordinate an inclusive and strategic response)
Demonstrate ability to work independently and as part of a team
Have strong communication and organizational skills and possess the ability to communicate effectively with staff members, clients, vendors, and the public
Present self and program in a professional manner
Document detailed client case notes and other duties as assigned
Work well with diverse populations
Work in stressful situations
Be punctual and extremely reliable
Be highly organized and detail-oriented
Be computer literate
Education & Experience:
High School Diploma degree required, Associate degree preferred
Must have a valid PA driver's license and insurance
Other Pertinent Data:
No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence;
Excellent communication skills
Knowledge of the City of Chester communities and willingness to learn about and visit all parts of Chester
Note: The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.
Compliance statement:
In performing their functions as detailed in the position description, employees must avoid ethical, legal, financial, and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees must also understand and comply with applicable laws, employment policies, and regulations. All qualified applicants will be considered for employment without regard to age, race, color, religion, religious creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, citizenship, disability, veteran status, or any other status protected by state or federal law.
Therapist
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Chester Community Coalition provides behavioral health services to survivors of gun violence in the City of Chester and Delaware County. We are looking to hire an experienced, self-directed, full-time therapist to join our team. The Therapist works to lead and offer guidance to the individual and support group process, conducts psychosocial assessments, shares therapeutic expertise in order to provide best practices in grief support for adults, children and their families, and identifies needs of clients for case managers. This therapist also may conduct group work with partner organizations who have identified client.
EDUCATION OR FORMAL TRAINING:
The Group Facilitator is a licensed LCSW, LMFT, LPC, LSW or psychologist with a minimum of a master's level education in social work, psychology, therapy, counseling, or related field
Bilingual (Spanish-speaking) candidates are welcome to apply
Master's Degree in Art Therapy or Counseling or a related field with an emphasis in Art Therapy also welcome to apply
SPECIFIC EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES SOUGHT:
Two years of post-master's experience in grief counseling/support AND/OR child and adolescent counseling/therapy
Experience conducting assessments and providing support services for children and their families
Familiarity with documentation of clinical work in DAP and/or DIRP format
Effective communication and public speaking skills
Experience with grief, loss and trauma as they relate to serving bereaved children and families
Familiarity with diverse populations and local community resources
Knowledge and understanding of the theory and practice of psychotherapy and the role art/music can play in treatment
ESSENTIAL DUTIES/RESPONSIBILITIES:
CLINICAL
Meet weekly with Lead Therapist and program team for clinical and organizational supervision
Facilitates groups and provide individual therapy as assigned
Participate in the client intake and assessment process
Document group sessions, and submit notes on a weekly basis
ADMINISTRATIVE
Implement counseling services utilizing current best practices in core arenas of trauma treatment, holistic strengths-based case management, crisis intervention, healthy relationships, constructive coping, resiliency, and interdisciplinary teamwork
Completes required documentation, including client records, service reports and administrative paperwork thoroughly and in a timely manner
Ensure that therapy services are delivered in a manner that is consistent with policies, applicable laws, contracts, professional standards, and community expectations
Ensure quality and effectiveness of groups by adhering to the established curriculum
Responsible for maintaining clinically accurate and timely record management
Work in a collaborative manner within the treatment team and throughout the organization
Attend 1 hour of clinical supervision per week
Attend team and organizational meetings, activities, and events as required/able
EVALUATION
Assist in evaluating program effectiveness through observation, experience and gathering feedback
Participate in data collection as part of standard intake and follow-up procedures
Assist in improving program curriculum, activities and materials
GENERAL
Demonstrate ability to work independently and within a team and seek guidance as appropriate
Demonstrate ability to prioritize, attend to, and complete multiple tasks efficiently and effectively
Comply with all organizational policies and procedures.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in to get done what needs to be done.
It is the policy of CCC to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.
Clinical Program Director
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
The Clinical Program Director at Chester Community Coalition works in the development of the clinical operations, shares therapeutic expertise to provide best practices in intervention, participates in grant writing, and offers support and guidance to the program staff. The Clinical Program Director oversees the coordination and administration of trauma-informed behavioral programs including planning, organizing, supervising, leading program activities, and assessing program outcomes. The Clinical Director will lead and support a work culture that is respectful, responsive, and effective with a foundation of cultural humility and compassion.
EDUCATION OR FORMAL TRAINING:
Licensed LCSW, LMFT, or LPC or psychologist with a minimum of a master's level education in social work, psychology, therapy, counseling, or related field.
Bilingual (Spanish-speaking) candidates are welcome to apply.
Knowledge, skills, and abilities
Knowledge of program management
Knowledge of client groups and/or issues related to the program area
Experience with clinical supervision
Experience conducting assessments and providing support services for children and their families
Effective communication and public speaking skills
Familiarity with diverse populations and local community resources
Leadership experience preferred
3 to 5 years of experience in a related field
ESSENTIAL DUTIES/RESPONSIBILITIES:
CLINICAL
Meet regularly with the Executive Director and program team for clinical and organizational supervision
Participate/facilitate in the client intake and assessment process for programs
Ensure that program activities comply with all relevant professional standards
ADMINISTRATIVE
Implement counseling services utilizing current best practices in core areas of trauma treatment, holistic strengths-based case management, crisis intervention, healthy relationships, constructive coping, resiliency, and interdisciplinary teamwork
Ensure therapy staff completes required documentation, including client records, service reports, and administrative paperwork thoroughly and promptly
Ensure that therapy services are delivered in a manner that is consistent with policies, applicable laws, contracts, professional standards, and community expectations
Oversee the intake process, and ensure high-risk or recently traumatized individuals are prioritized
Assesses individuals and families for the most clinically appropriate therapeutic services available
Ensure the quality and effectiveness of groups by adhering to the established curriculum
Responsible for maintaining clinically accurate and timely record management
Work collaboratively within the treatment team and throughout the organization
Provide supervision and support for clinical programming
Attend team and organizational meetings, activities, and events as required
Write reports on the programs for management and funders
Ensure that the program operates within the approved budget
Monitor and approve all budgeted program expenditures
Ensure that all financial records for the program are up to date
Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
Conduct ongoing evaluation of program activities and an annual evaluation according to the program evaluation framework and implement improvements as necessary
Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate
GENERAL
Demonstrate ability to work independently and within a team and seek guidance as appropriate.
Demonstrate ability to prioritize, attend to, and complete multiple tasks efficiently and effectively.
Participation in community meetings related to the development of partnerships
Plan the delivery of overall programs and activities under the mission and the goals of the organization
Develop new initiatives to support the strategic direction of the organization
Develop and implement long-term goals and objectives to achieve the successful outcome of programs
Develop a program evaluation framework to assess the strengths of the programs and to identify areas for improvement
Develop funding proposals for the programs to ensure the continuous delivery of services
Comply with all organizational policies and procedures.
Operations
Provide staff oversight and supervision for current programs
Ensure that program activities operate within the policies and procedures of the organization
Ensure that program activities comply with all relevant legislation and professional standards
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
Develop forms and records to document program activities
Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization
Outreach
Communicate with clients and other stakeholders to gain community support for programs and solicit input to improve programming
Liaise with other organizations to ensure effective and efficient program delivery
Working Conditions
Usually work in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces.
35-hour work week during standard work hours, may be required to work some evenings and weekends for outreach and to monitor program activities.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in to get what needs to be done.
Compliance Coordinator
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
The Urban Affairs Coalition (UAC) is a not‐for‐profit corporation that unites government, businesses, neighborhoods, and individual initiative to improve the quality of life in the region; build wealth in urban communities; and solve emerging issues.
Economic Development Projects (EDP), a UAC service, provides consultant services to influence inclusion of and economic opportunity for local businesses and residents, resulting in increased wealth within target communities. This work includes policy development; business development; project opportunity valuation; project assessment for participation; assurance monitoring; data mining; and customized data analysis and reporting.
COMPLIANCE COORDINATOR:
The incumbent will have progressive responsibility for construction/renovation and/or operations projects which are guided by Economic Opportunity Plans. The incumbent will provide worksite monitoring; reporting; and technical assistance to ensure compliance with the EOP. The Contract Compliance Coordinator supports the work of the Manager by performing the following:
Attending construction project meetings and other project‐related activities.
Coordinate with Site Construction Manager
Monitoring worksites to affirm information provided by data, forms and other submissions.
Preparing and presenting monthly statistical reports with relevant narratives for each assigned project.
Report any site related compliance issues to the Project Manager for resolution
The incumbent must meet the following requirements:
Undergraduate degree and 3 years work experience
Be physically able to work on active commercial construction sites
Have use of an automobile that is available daily to facilitate the above duties
Be proficient in Microsoft Office Suite including Excel, PowerPoint and Word.
Prior construction industry experience is desired but related educational and/or work experience history may be substituted
Project Coordinator
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
Job Title: Project Coordinator, YOACAP After School Program
Department: YOACAP
Reports To: Program Director
The Project Coordinator for the After School Program is responsible for planning, organizing, and implementing the program's activities and services. The ideal candidate will have experience working with youth, excellent organizational and communication skills, and a passion for education.
Responsibilities:
Plan, organize, and implement after-school programs and activities for students
Develop and maintain relationships with community organizations and businesses to provide resources and support for the program
Recruit, train, and supervise program staff
Market and promote the program to students and parents
Manage the program's budget and ensure compliance with all applicable regulations
Evaluate the program's effectiveness and make recommendations for improvement
Qualifications:
Bachelor's degree in education, social work, or a related field
2+ years of experience working with young people in an educational or recreational setting
Excellent organizational and communication skills
Strong interpersonal skills and the ability to work effectively with a diverse group of people
Passion for education and a commitment to providing opportunities for all students
To Apply:
Please submit your resume and cover letter to **************** and ****************
Project Manager
Greater Philadelphia Urban Affairs Job In Philadelphia, PA
The Urban Affairs Coalition (UAC) is a not‐for‐profit corporation that unites government, businesses, neighborhoods, and individual initiative to improve the quality of life in the region; build wealth in urban communities; and solve emerging issues.
Economic Development Projects (EDP), a UAC service, provides consultant services to influence inclusion of and economic opportunity for local businesses and residents, resulting in increased wealth within target communities. This work includes policy development; business development; project opportunity valuation; project assessment; assurance monitoring; data mining; and customized data analysis and reporting.
The Manager is responsible for building and maintaining relationships with owners, contractors and staff to ensure quality project management initiatives. The manager will oversee the performance of compliance coordinators, data managers and assist in the negotiation and pricing phases of projects.
RESPONSIBILITIES
PROJECT AND RELATIONSHIP MANAGEMENT
Assist in the development and implementation of economic opportunity plans and validate quality of services through demonstrated achievement of desired outcome
Meet with owners and construction managers to develop project goals
Provide issue resolution analysis and solution alternatives
Assist in maintaining a highly detailed tracking, reporting and communication system between the client and contractors
OPERATIONS
Provide close coordination with compliance coordinators and data managers to monitor compliance of multiple contracts
Oversee operations to ensure timely compliance with reporting requirements and ensure accurate completion of reports
Serve as a resource for staff on compliance‐related policies and on external regulations and laws that impact policy
Oversee maintenance and development of enhancements to database
As a member of management team, help develop policy proposals and program initiatives with broad agency significance
EDUCATION AND TRAINING
BS in business or related area preferred
Knowledge of or experience in commercial construction industry
Proven track record in building relationships across diverse communities and organizations
SKILLS, KNOWLDEGE AND ABILITIES
Demonstrated leadership skills
Excellent verbal and written communication and presentation skills
Attention to detail
Strong organization skills
Strong analytical skills