Technical Trainer - Fire Detection Systems
Trainer Job 21 miles from Natick
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
As a division of Johnson Controls' BT&S Global Products, the Johnson Controls Training Institute delivers a range of classroom and performance support offerings for both internal and external fire detection customers. Our ability to provide these offerings stems from a comprehensive process that assesses the needs of targeted learners and their organizations. We design our training programs to align with business objectives, develop and deliver content in the most effective learning formats, distribute it through optimal channels, and continuously evaluate its effectiveness to drive ongoing improvement, enhance business impact, and increase customer value.
What you will do:
The primary responsibility of this position is to deliver technical certification training programs for fire detection products in classroom, virtual or mobile settings to various student populations. This role will be based primarily at our JCI Training Institute Learning Center in Westford, Massachusetts.
How you will do it:
Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.
Design, develop, and facilitate webinars that complement instructor-led training topics.
Qualify to deliver multiple product training curricula simultaneously.
Document course enhancements based on feedback from customers and subject matter experts.
Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.
What we look for:
Required
Experience in electrical theory training or military fleet/field training delivery.
Strong communication, organizational, interpersonal, and presentation skills.
Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
Minimum of 5 years of directly relevant work experience.
Preferred
Familiarity with Simplex ES fire detection systems.
Bachelor's degree in engineering or a related scientific field, or additional 5 years of directly relevant work experience.
Experience in the installation and servicing of Simplex or Autocall fire detection products.
Certifications in Simplex or Autocall products.
Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.
Installation or service experience with fire detection, security, access control, or other low voltage systems.
Experience in delivering training to end-user customers or peer mentoring.
This will be an onsite role at our Westford, MA training facility.
Hiring Manager Statement: Brian Scheufele, Partner Enablement Manager
Hello, I'm Brian Scheufele, the Partner Enablement Manager leading the Fire Detection Training Teams across the Americas at Johnson Controls. With 36 years in the fire detection industry-29 of which have been with Johnson Controls-I bring a wealth of experience to this role. My journey began as a field technician right after my discharge from the US Navy, where I serviced avionics systems. Over the years, I advanced through various roles in R&D, Technical Support, and ultimately, as a trainer. After 12 years of training, I was promoted to manage the US team and now oversee all fire detection training teams in the Americas.
In our department, I foster a culture of openness and teamwork, encouraging collaboration and empowering my team to make decisions. I take a hands-off approach, maintaining an open-door policy that allows for constructive debate and growth. I expect candidates in this role to fully engage in learning the products and curricula, while also actively collaborating with their mentors throughout the qualification process. Key skills for success include teamwork and an ability to create an inclusive and welcoming learning environment.
As a delegative manager, I encourage our trainers to lead in the classroom and connect with one another during our morning huddle calls. I believe the future of our business is centered around saving lives, as we train technicians to effectively utilize fire detection systems. A properly configured system grants our customers the peace of mind that, in the event of an incident, they will be alerted promptly.
I am passionate about helping people through the work we do in the classroom. Each day brings joy, knowing that our efforts contribute to keeping individuals safe. If you are a motivated individual looking to make a real difference in the fire detection industry, I invite you to consider joining our team at Johnson Controls.
#LI-Onsite
Data Analytics Job Training Program
Trainer Job 18 miles from Natick
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Business Operations
- IT Support
- Financial Operations
- Banking
- Project Management
- Network Security & Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Malden, MA-02148
DoD's $15K Cybersecurity Challenge for All Skill Levels
Trainer Job 24 miles from Natick
Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD.
This event is designed to help you:
Unlock career opportunities and get on the radar of DoD recruiters
Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations
Connect with your peers and build a strong, supportive network of cybersecurity professionals
Competition details:
When: June 14, 2025
Where: Virtual
Duration: 8 hours (11am - 7pm ET)
Cost: Free
Early application deadline: May 6, 2025
Total prize pool: $15,000
Experience required: All levels of cybersecurity are welcome
Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security
About you:
You must be a U.S. Citizen or a permanent resident with a valid Green Card.
You must be over the age of 18.
Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
Technical Trainer
Trainer Job 18 miles from Natick
My client is a leading name in the Higher Education space. They have an immediate need for a technical trainer for their IT department. The hire would be on a contract basis. (contract has no end date and should last at least a year)
*** The role will be hybrid - 3 days on-site in Boston, MA. You MUST be legally authorized to work in the US without sponsorship (US Citizen or Green Card holder). *** NO C2C***
This person will be tasked with creating and delivering technical training to staff, faculty, and students. The goal is to teach these end-users about the services offered by the university's IT department.
If you have a knack for "translating" technical terms in practical, every day ideas that everyone can understand, this is the job for you!
Culture is super important to them.
***Again, this role will be hybrid, on-site in Boston, MA 3 days per week. ***
Minimum Qualifications:
- B.S. degree in instructional technology or 3 years of related experience
- Demonstrated experience integrating current and emerging technologies in support of modern workplace initiatives and teaching and learning
- 3+ years of teaching or training experience, preferably in a technical setting
- Ability and willingness to learn new technologies and remain current in developing trends in the teaching and learning community
- Ability to independently create curriculum, training opportunities, and training materials in support of the adoption of educational technology
AI Training for Finance
Trainer Job 27 miles from Natick
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. In this role, you will become an AI coach, crafting compelling questions on Finance-related topics and assessing the writing of other contributors doing the same.
About the Business Opportunity:
Cutting-Edge Consulting Work: Lend your expertise to interesting projects that push the boundaries of AI
Independence: Set your own hours and work remotely
Flexibility: Duration based on project length and hours
Services You Will Provide:
You will use your domain expertise to assess the factuality and relevance of texts produced by AI models
You will craft and answer questions related to your field of expertise in order to help train AI models
You will use your expertise to evaluate and rank responses generated by AI models
Required Expertise:
PhD, Master's Degree or Bachelors degree with 5 or more years of work experience in Finance or related field
English language fluency, both written and spoken
Desirable Expertise:
AI and machine learning expertise
Professional writing experience as a researcher, journalist, technical writer, editor, or similar role
Payment:
Currently, pay rates for core project work by Finance experts range from $30 to $40 per hour USD.
Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the
Outlier Privacy Policy
and our internal policies and programs designed to protect personal data.
This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Clinical Professional Development Specialist - OR
Trainer Job 22 miles from Natick
We are seeking a Clinical Professional Development Specialist to join our Clinical Professional Development Department. This dynamic team leads the ANCC Provider Unit to support colleagues and influence patient outcomes. The CPDS collaborates with OR Nurse Leadership to ensure staff have the knowledge and skills needed to provide competent, compassionate and professional nursing care for patients and their families across the continuum of care. Perioperative Services includes (14) hospital ORs and (6) Ambulatory Surgery Center ORs. We perform all surgical services (except cardiac) on patients 5 yrs and older. At South Shore Health, our nurses voices matter in decision-making, problem-solving, and innovation. Shared Governance is an organizational structure that provides a framework, based on the belief that nurses closest to the patient are in the best position to make decisions related to patient care and nursing practice. This framework allows nurses at all levels to work collaboratively to advance nursing practice, standards and outcomes as leaders. The framework empowers clinical nurses to participate and lead decision-making processes, based on evidence-based practice.*Relocation Assistance Available including relocations within MA*Comprehensive Benefits Package which new employees can enroll in on their 1st day of employment*Free parking Salary Range: Commensurate with experience; low to mid 100's
Job Description
ESSENTIAL FUNCTIONS
1. Education Responsible for ongoing needs assessment to identify gaps in knowledge, skills and abilities, including competencies, strengths, and opportunities to improve critical thinking, interpersonal, and technical skills. Develops and delivers/coordinates education programs including nursing orientation, continuing education, new nurse transition to practice programs, specialty transition to practice programs, internal career development programs, primary and secondary clinical research, and other programs/opportunities to support competence and professional growth of the nursing staff and those interested in nursing.
2. Onboarding/Orientation - Collaborates with Department/Clinical Manager to develop individualized orientation programs for all new staff members within the department. Creates competency based orientation checklists for all nursing related roles (e.g.MA, NA, RN) division. Assists those new to and experienced nursing colleagues during their transition into the organization by providing orientation, guidance, and support. Collaborates with and mentors unit based preceptors to provide comprehensive orientation experiences for all new staff members
3. Competency Management Develops and manages a competency framework that identifies knowledge, skills, and abilities essential in the daily clinical practice for the nursing staff, and ensures that is structured to allow nurses to progress and maintain effective practice standards, ensuring safe, high-quality patient care. Continues to review and update the framework when needed to meet changing healthcare requirements.
4. Clinical Inquiry and Evidence-based Practice Advises, collaborates, translates, integrates, and evaluates research and evidence within the organization through practice, education and reflective discussion with staff. Integrates relevant research outcomes into nursing professional development practice through effective learning activities, and brings the Evidence-based Practice to the point of care. Serves as a mentor to staff. Collaborates with Nurse Scientist. Drives internal and external dissemination of evidence-based practice clinical outcomes to professional organizations.
5. Collaborative Partnerships works closely with nursing and inter-professional leaders and key stakeholders to achieve strategic goals and initiatives. Promotes and cultivates positive relationships with academic programs. Engages as an educator in area of clinical specialty on a local, state, and/or national level to review trends in clinical education, practice and regulation impacting the nursing staff. Considers system impact to divisional changes.
6. Mentorship serves as a mentor to all nursing staff and those interested in the nursing profession, guiding them through the various pathways of their career. Provides assistance with a nurses professional development plan. Acts as a role model.
7. Leadership - As a key member of the nursing leadership team, plays an instrumental role in supporting the implementation of decisions that affect nursing practice in the clinical area. Leads the planning and execution of educational programming for new or changing programs of care. Acts as a subject matter expert in development of clinical policies and procedures as requested. Identifies and participates in quality performance improvement activities. Mentors colleagues, nurses, students and others as appropriate. Demonstrates leadership in nursing/clinical area through involvement in professional organizations. Participates in strategic planning, ad hoc projects and educational activities as assigned for the department (may include inter-professional initiatives). Communicates effectively with colleagues across SSHS to advance goal achievement and promote lifelong learning. Demonstrates responsibility for reporting to licensing, certification, accreditation, and other regulatory bodies for educational program compliance. Accepts Committee and workgroup appointments and actively participates to affect change in patient care and the South Shore Health (SSH) system. Consistently prioritizes tasks effectively and ensures deadlines are met.
JOB REQUIREMENTS
Minimum Education
BSN in Nursing or matriculation into an accredited program approved by the Nursing Director.
*Educators with a Masters degree are referred to as Clinical Professional Development Specialists. Educators with a BSN are referred to as Clinical Nurse Educators.
Minimum Work Experience
A minimum of three (3) years of progressively responsible nursing experience relative to the designated clinical services area preferred.
Required Licenses
RN - Registered Nurse
Required Certifications (determined by division) may include:
BLS - Basic Life Support (AHA)
ACLS - Advanced Cardiac Life Support (AHA)
NRP-Neonatal Resuscitation Program
PALS- Pediatric Advanced Life Support
TNCC- Trauma Nurse Core Course
Instructor level certification required for certain divisions and may include
(but not limited to):
AHA BLS instructor
AHA ACLS instructor
Achieving Professional Certification is an expectation once eligibility criteria are met.
Belonging to a professional organization is strongly encouraged.
Required additional Knowledge and Abilities
A strong understanding of adult learning principles and practices.
Excellent coaching and mentoring skills.
A desire for lifetime learning and application of evidence-based practice
Analytical abilities to determine nursing professional development needs.
Ability to track trends for future learning needs and opportunities.
Expertise in measuring results or data and assessing learning outcomes.
Flexibility to adapt or change learning strategies based on outcomes.
Broad knowledge of education providers and opportunities.
Excellent communication skills. Strong public speaking skills.
Strong management skills, including the ability to adapt when balancing different priorities among various stakeholders.
Ability to follow the educational planning process recommend by American Nursing Credentialing Center (ANCC) and the Board of Registration in Nursing (BORN)
Supports educational initiatives at the division and system level
Responsible to lead or co-lead comprehensive programming for all new and existing colleagues within the Nursing Division (e.g. orientation, skills days, general assistance)
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ServiceNow SPM Trainer
Trainer Job 18 miles from Natick
ServiceNow Trainer
Duration: 4 month contract
2-3 weeks onsite
Our major Northeast health system partner is preparing/planning out their training for a ServiceNow implementation of the SPM Module.
Requirements:
4+ years of relevant experience
Strong knowledge of ServiceNow modules (SPM specifically)
Experience in developing and performing ServiceNow SPM training material
Excellent communication skills
Responsibilities:
Provide tailored, role-based training sessions for varying user groups
Develop detailed training documentation including guides for SPM configuration and administration, video tutorials, and cheat sheets
Conduct live training to the Customer's audience defined in the Scope section and transfer knowledge to MGB's super users
Evaluate the effectiveness of training programs and make adjustments as needed
Provide feedback to trainees on their performance and areas for improvement
eLearning & Training Specialist
Trainer Job 32 miles from Natick
Robert Half's marketing & creative client is looking for an eLearning & Training Specialist for a 6+ month contract in the Providence, RI area. This is an onsite, 40-hour-per-week opportunity; candidates must be willing and able to work onsite 5 days per week. The eLearning Specialist will design and implement training programs and modules. They will also drive continual improvements in training effectiveness while aligning programs with evolving organizational strategies, tools, and procedures.
Responsibilities:
Design, develop, and implement training programs including interactive program, eLearning, manual, assessment, and job aid assets
Lead training sessions, demonstrations, and workshops
Collaborate to improve training programs
Track participation, assessment outcomes, and retraining needs to improve strategies
Update materials on a regular basis
Establish success measurements
If interested and available, apply today!
Qualifications:
Degree in eLearning, communications, or similar
2+ years of training program development and instructional design
Familiarity with LMS systems
Excellent communication and presentation skills
Strong organizational and project management skills
Knowledge ILT module best practices and instructional methodologies like ADDIE and SAM
Familiarity with eLearning design tools like Adobe Captivate, Articulate Storyline, Camtasia, or similar
Detail-oriented
Self-starter
Information Technology Training Coordinator
Trainer Job 18 miles from Natick
An innovative professional services company is hiring for an IT professional role. This company is predominantly centered around technological advancements and a brilliant company culture, with a passion for helping their employees grow!
Key Responsibilities:
Coordinate and track training schedules and participation across departments
Deliver and support onboarding and skills-based training sessions
Maintain training records and update materials/job aids
Administer the LMS and promote training initiatives internally
Requirements:
Experience in a professional services environment preferred
Strong communication, organizational, and tech skills (MS Office expertise required)
Apply now and join one of the professional service sector's most exciting prospects!
Sensory Professional Trainer
Trainer Job In Natick, MA
JD: Sensory Professional Trainer for
Technical Sensory Training and calibration with current panelists
· Looking for a Sensory professional to conduct sensory training to induct 10 new members into their existing sensory team and then calibrate the entire team through structured training sessions.
· The purpose of this project is to formally integrate new members into the existing team of sensory professionals and calibrate the team to consistently achieve statistically relevant product reviews.
Period of Performance:
· 15 months
· Complete (2) 2 full-day training sessions and (5) half-day training sessions
General Requirements.
· Looking for an experienced Sensory professional with extensive training experience within various industry food and beverage and packaging companies.
· Training experience must include Descriptive Sensory Analysis methods and skills such as.
· The training professional must be able to train a group of 10 new panelists at a facility in Natick MA.
· In addition, a refresher course along with calibration of the new panelists and integration into our current group of trained Technical panelists will be conducted.
· Panelists will review and train to reference standards for textures, mouthfeels and consistency of products as well as off notes, rancidity, stale, oxidized, metallic, musty.
The sensory training program shall consist of the following steps:
(1) Initial training session of only the new panelists (2 full training days)
(2) Follow-up training session (2 full training days)
(3) Half day training sessions (Quantity: 5)
(4) Monitored homework assignments (in between scheduled training sessions)
Personnel Qualifications:
· The training professional should also be familiar with Operational Rations and have experience with the sensory characteristics and storage of shelf stable food products and shall utilize CFD's established Sensory Bucket Lexicon of descriptors.
· Understanding of and experience with Sensory Science, Descriptive Analysis and with training and calibrating panel groups to specific attributes, picking up off notes and training to reference standards and set standards to texture, mouthfeel rancidity and other common sensory defects seen with shelf stable food products.
Prepare and deliver quarterly Activity Reports to the Government with the following information:
Ÿ Summary of work accomplished during the reporting period and percent complete
Ÿ Any problem areas or potential problem areas
Ÿ Schedule of activities planned for the next reporting period
Professional Staff Training Coordinator #31952
Trainer Job 18 miles from Natick
JOHNLEONARD is seeking a full-time Professional Staff Training Coordinator in Boston. In this role, you will be under the direction of the User Experience & Training Manager. This exciting role comes with a competitive benefits package and a salary range of $75K-$95K.
As a Professional Staff Training Coordinator, you will assist with the design, development, coordination and implementation of the new and ongoing training sessions. You also can expect to:
Create training schedules for all company departments and assist in analyzing training needs
Track and create reports on outcomes of all trainings and maintain training records
Conduct various forms of onboarding, orientation and skills trainings and update training materials
Market training opportunities to employees and keep them informed of scheduled trainings
The successful Professional Staff Training Coordinator applicant will have an Associates degree in HR, education or a related field. At least 5 years of experience in a law firm environment or equivalent experience as an Executive Assistant in a corporate setting is highly preferred. Additional qualifications include:
High proficiency in MS Office and Excel
Ability to communicate effectively, determine training objectives and prioritize multiple initiatives
Strong organizational skills
In return for your determined approach in a fast-paced environment, you'll receive an excellent salary and benefits package, joining a dynamic culture.
Please get in touch with our team at JOHNLEONARD today if this full-time Professional Staff Training Coordinator position resonates with you. They'd be happy to hear from you!
Founded in 1969,
JOHN
LEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings.
JOHN
LEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Training Coordinator
Trainer Job 18 miles from Natick
Under the direction of the User Experience & Training Manager, the Training Coordinator will assist with the design, development, coordination and implementation of new and ongoing training sessions. The ideal candidate will have the ability to convey complex information in an understandable, approachable and engaging way while maintaining positive contact with attorneys and staff and observing confidentiality of client and firm matters.
Job Summary:
· Create training schedules for all company departments, track and create reports on outcomes of all trainings and maintain training records for the company.
· Conducts various forms of onboarding, orientation, and skills training at the direction of the User Experience and Training Manager.
· Updates and develops job aids and training materials.
· Coordinates or performs administrative functions necessary to deliver and document training programs.
· Assists in analyzing and assessing training and development needs for individuals and groups.
· Market company training opportunities to employees and provide information on benefits to encourage participation.
· Inform employees on scheduled training and track their progress via the LMS and at the direction of the User Experience and Training Manger.
Position Requirements:
· Associates degree in HR, education or related field.
· Preferably 5+ years of experience in a law firm environment or equivalent experience as an Executive Assistant/Admin.
· Outstanding communication skills, both written and verbal.
· Significant work experience as an administrative assistant, trainer, training facilitator, or organizing multiple training events, preferably in a corporate environment.
· Extremely proficient in Microsoft Office Suite and related program software.
· Exceptional organizational skills including the ability to handle multiple assignments and prioritize work.
· Ability to determine training objectives.
Preferred experience:
· Working knowledge of instructional design theory as well as proof of successful implementation.
· Knowledge of learning management systems (LMS).
· Knowledgeable of both traditional and modern job training methods and techniques.
About Hemenway & Barnes LLP:
Hemenway & Barnes LLP is a law firm specializing in the preservation and management of the personal, business, family, and financial assets of its clients. As one of the oldest firms in New England, the people at Hemenway & Barnes have earned a long-held reputation as premier trustees, advisors and attorneys.
Hemenway & Barnes is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.
We encourage applications from a diverse pool of candidates and base employment decisions on business needs, job requirements, and individual qualifications.
We support an inclusive workplace and are committed to creating a welcoming environment for all employees.
To Apply:
If you possess the skills and credentials we are looking for, please submit your resume and cover letter, in strict confidence, for consideration to *************
Training Specialist
Trainer Job 32 miles from Natick
🧠About the Role:
We're partnering with a leading organization in Cumberland, RI seeking a skilled Training Specialist to support their Customer Service Operations Contact Center. In this role, you'll deliver impactful training to both new hires and current employees while also developing learning materials that help drive high-quality customer experiences.
This is a great opportunity to join a collaborative and fast-paced environment where your work directly contributes to employee success and customer satisfaction.
📌 Details:
Contract Length: 4 months
Pay Rate: $33/hour (W2)
Start Date: ASAP
Work Environment: 100% onsite, Monday-Friday
🎯 Key Responsibilities:
Facilitate instructor-led training (ILT) sessions onsite for new and existing staff
Design and update training materials: job aids, SOPs, eLearning modules, assessments
Collaborate with Subject Matter Experts (SMEs) and team leads to identify skill gaps and improve curriculum
Track and report on training effectiveness using assessments and feedback
Ensure all materials align with company processes, systems, and tools
Stay up to date on best practices in learning methodologies and delivery
✅ Qualifications:
5+ years of experience in training, instructional design, or learning & development
Experience delivering training in a call center or customer service environment is a strong plus
Strong communication and presentation skills
Proficiency in tools such as Microsoft PowerPoint, LMS platforms, and (bonus) Articulate or similar
Ability to work onsite full-time in Cumberland, RI
Training Specialist
Trainer Job 22 miles from Natick
Title : Training Specialist II
Duration : 7+ Months Contract
Pay rate: $38.00/hr on w2
Reporting to the Supervisor of Training and QA in Customer Service Operations Support, the Training Specialist is responsible for the development and execution of the Contact Center training curriculum, ensuring employees are fully equipped to deliver a best-in-class customer experience. This individual will create new, and improve upon existing, training resources and assets including Instructor Led Training (ILT) modules, standard operating procedures, job aids, assessments and supporting program execution information. The overall training program coordination, implementation, and reporting will be managed by the training team in alignment with newly developed and changing Customer and Product systems, tools, and procedures. Additionally, this individual will be responsible for identifying and continually driving enhancements to training material based on program effectiveness and evaluations, in alignment with evolving organizational priorities and strategy.
Callouts:
- Looking for a Candidate that can develop content/deliver it.
- A candidate that can become a subject matter expert.
- In office in Cumberland, RI 5 days a week
Job Responsibilities
• Organizes, develops, plans, and executes all facets of the Contact Center training curriculum including instructor led training modules, procedure manuals, job aids, eLearning assets, and assessments for technical and operational training.
• Facilitates instructor led and on-the-job training programs, demonstrations, meetings and workshops leveraging existing and new training resources, systems, and tools for the Contact Center and supporting functional teams.
• Collaborates with operational and product teams to identify and solve for gaps in training curriculum, remaining aligned on future training requirements and or changes to established programs
• Maintains and reports on program participation, assessment results, retraining requirements and suggested improvements to overall training program and strategy
• Engages with functional leaders and teams to implement training program requirements and drive continuous enhancements to training programs and practices.
• Develops and implements assessment criteria and process to evaluate overall program effectiveness and identify improvement opportunities
• Remains up to date with, and leverages, the latest training methods, techniques, and learning management systems (LMS); striving to deliver a best-in-class training experience.
• Builds strong internal and external relationships to gain and share best practice insight.
• Emergency and storm role commitment; a special assignment during storm events and other emergencies when the company needs to restore power or respond to other issues affecting customer service.
• The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction, vendor training, and coordination of work amongst teams.
Education/ Experience
• Bachelor's degree or at least five years of progressive training experience. Utility experience is preferred but not required.
• A demonstrated ability to create and facilitate technical and operational training programs and material for classroom and e-learning.
• Ability to absorb information from a myriad of stakeholders and functions, develop creative/practical business and training solutions, and achieve desired, timely results in a highly technical, operational environment is required.
• Excellent facilitation, organizational, and time management skills with the ability to manage multiple programs and stakeholders
• A demonstrated knowledge of industry leading training methods, platforms, tools and learning management systems including proficiency in Microsoft Office and other related program software.
Preferred Qualifications
• Possesses knowledge and understanding of electric or gas policies, processes, systems, tariffs, and general practices and how to apply them effectively
• Knowledge and understanding of customer experience and systems within a regulated environment
• Exposure to Rhode Island regulations and policies
Capability Requirements
• Understanding Others: When dealing with internal / external diverse stakeholders understanding what someone is saying or feeling, even if person is not clear, and can accurately predict how someone may respond
• Impact and Influence: When working with employees to adapt the approach and consider what is important to the audience, tailoring message accordingly
• Team Player: Promotes team effectiveness by soliciting input from team members, communicating expectations and helping with root cause analysis and problem solving
Training Specialist
Trainer Job 22 miles from Natick
Training Specialist
Duration: long term contract to hire
Pay range: $35-$40/hr
100 onsite office in Cumberland, RI 5 days a week
Job Responsibilities
• Organizes, develops, plans, and executes all facets of the Client Contact Center training curriculum including instructor led training modules, procedure manuals, job aids, eLearning assets, and assessments for technical and operational training.
• Facilitates instructor led and on-the-job training programs, demonstrations, meetings and workshops leveraging existing and new training resources, systems, and tools for the Contact Center and supporting functional teams.
• Collaborates with operational and product teams to identify and solve for gaps in training curriculum, remaining aligned on future training requirements and or changes to established programs
• Maintains and reports on program participation, assessment results, retraining requirements and suggested improvements to overall training program and strategy
• Engages with functional leaders and teams to implement training program requirements and drive continuous enhancements to training programs and practices.
• Develops and implements assessment criteria and process to evaluate overall program effectiveness and identify improvement opportunities
• Remains up to date with, and leverages, the latest training methods, techniques, and learning management systems (LMS); striving to deliver a best-in-class training experience.
• Builds strong internal and external relationships to gain and share best practice insight.
• Emergency and storm role commitment; a special assignment during storm events and other emergencies when the company needs to restore power or respond to other issues affecting customer service.
• The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction, vendor training, and coordination of work amongst teams.
Education/ Experience
• Bachelor's degree or at least five years of progressive training experience. Utility experience is preferred but not required.
• A demonstrated ability to create and facilitate technical and operational training programs and material for classroom and e-learning.
• Ability to absorb information from a myriad of stakeholders and functions, develop creative/practical business and training solutions, and achieve desired, timely results in a highly technical, operational environment is required.
• Excellent facilitation, organizational, and time management skills with the ability to manage multiple programs and stakeholders
• A demonstrated knowledge of industry leading training methods, platforms, tools and learning management systems including proficiency in Microsoft Office and other related program software.
Stipend Opportunity: ESY Curriculum Training Facilitator Specialist (Mild) (Summer 2025)
Trainer Job 18 miles from Natick
Stipend Opportunity: ESY Curriculum Training Facilitator Specialist (Mild)
PROGRAM DESCRIPTION: Extended School Year (ESY) offers specialized services to students with disabilities. The decision to provide ESY is made by the IEP Team, who assesses the necessity to minimize substantial regression and reduce substantial recoupment, ensuring effective progress for the students. The IEP Team also evaluates the level of needs and recommends specific IEP services during ESY based on individual student requirements. The determination of ESY services is made according to the IEP Team's identification, focusing on the students' individual needs and aligning with the delivery of targeted ESY goals and objectives.
Position Overview:
We are looking for enthusiastic and dedicated Special Education Teachers to join our collaborative team as ESY Curriculum Facilitators. In this exciting role, you will facilitate ESY training (June 25, 2025) to better support students with diverse learning needs.
Review the developed professional development slides and materials to train ESY teachers in the curriculum.
On June 25, 2025, deliver professional development to ESY teachers on the developed curriculum and collect feedback for refinement.
Qualifications - Required:
Master's degree in Special Education.
Relevant professional experience in curriculum development and implementation.
Strong understanding of inclusive education principles and practices.
Excellent communication and collaboration skills.
Ability to work effectively in a team and take initiative in a fast-paced environment.
Compensation:
There will be a total of 4 stipends for a flat rate of $300 for work outside the working day, and June 25th training.
NONDISCRIMINATION POLICY
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
Field Training Specialist
Trainer Job 18 miles from Natick
The Field Training Specialist is responsible for developing, planning, organizing and coordinating a wide variety of training and career development objectives that enable the Company to retain high performing employees.
Essential Job Functions:
Partner with management on the evaluation, design and implementation of training and development programs, including skills development, gap assessments and performance management. Assist in preparing career path and succession plan models and participate in the development and facilitation of performance improvement training and education of managers.
Evaluate training materials for the purpose of implementing training activities that address identified training needs in accordance with company, division and department objectives.
Conduct training vendors as needed.
Maintain both manual and electronic training records and files.
Partner with the HR team and management to assess, model and shape an organizational culture and training and development programs that supports the Company's business goals and objectives.
Evaluate and report training program(s) effectiveness, and implement changes as needed.
Other related duties as assigned.
Position Requirements:
Bachelor's degree, applicable training certification, or equivalent work experience.
Minimum of 5 years in organizational training and development experience.
Must be organized, able to multitask and manage competing priorities while maintaining a professional and courteous demeanor with all levels of the organization.
Excellent interpersonal, written and verbal communication skills.
A forward thinking, perceptive individual, capable of influencing others and effectively interacting with individuals at all levels of the Company. Excellent customer service skills and team oriented.
Attention to detail, accuracy, ability to prioritize/multi-task and meet deadlines in a fast-paced environment.
An enthusiastic team player with a strong drive to create a positive work environment.
Strong internal customer focus, along with a desire to learn all aspects of the business.
Flexibility, adaptability and ability to shift priorities based on the organizations' needs.
Self-motivated and able to exercise independent judgment and make sound decisions, take ownership/accountability and operate with minimal supervision.
Integrity, professionalism, discretion and ability to maintain confidentiality essential
Strong computer skills and proficiency with Microsoft Office programs (Outlook, Excel, Word, Visio, etc.)
Ability to travel as needed.
Base Salary Range: $67,500 - $90,000 (+)
Free Training Get Certified for Busy Home Care
Trainer Job 13 miles from Natick
GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate Caregiver to join our team in the multiple locations for both shorter & longer hours. The Caregiver is responsible for the physical care and emotional support to our clients with the difficulty to take care of themselves due to illness, injury, surgery, or disability. The candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. The caregiver should remain empathetic to the clients at all times.
Submit your resume now for consideration or give our office a call at ************
JOB RESPONSIBILITIES:
Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry
Accompany clients to appointments or any socially engaged activities as a part of companionship duties.
Reminding & assisting the clients with pre-dosed medications.
Prepare meals by taking care of all precautions & dietary restriction
Grocery shopping and running errands as per requirements.
Transportation when need or assigned
Helping with personal hygiene care like dressing/undressing; showering, feeding etc.
Act quickly & responsibly during emergencies
Requirements:
High school diploma preferred.
Safe driving record with reliable transportation and car insurance
Must be able to pass background check
Excellent communication and organizational skills
Ability to work independently with little to no supervision
BENEFITS:
Sign-On Bonuses
401K
Referral Bonus
Health Benefits
GUARDIAN ANGEL SENIOR SERVICES
was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
IT Systems EPIC Trainer II (Hybrid)
Trainer Job 18 miles from Natick
This IT Epic Trainer will be responsible for: * Serves as a subject-matter expert with deep knowledge of the core Epic application, related non-Epic products/applications and the supported operational processes. * Applying a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated operational needs. Identifies implications, brainstorms solutions and assesses the best option among many. Presents recommendations to senior team member or management as appropriate.
* Participates in analyzing tickets, feedback and requests to identify need for modification in curriculum and delivery of training.
* Performs advanced configuration or customization, as necessary, to address training needs. Maintains training environments. Records decisions and applicable business rules and prepares or may assist in preparing user documentation.
* Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration.
* Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams.
* Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes given broader scope and significant integration work.
* Develops or provides substantive input to training curriculum for online learning or in person instruction. Regularly obtains feedback from super-users and their managers. May provide specialty training to user groups.
* Responsible for supporting all elements of training planning, design, development and implementation for designated application(s). Responsible for development of detailed, workflow-based curriculum for designated application(s). Responsible for building, testing, and maintaining the training environment for designated application(s). Maintains training curriculum, training environment, and delivers ongoing education post go-live.
* As a subject matter expert, provides feedback to management on policies, procedures and best practices particularly as these may impact the supported application(s) and operational areas.
* May present at national forums (i.e., Epic XGM - Expert Group Meeting, Epic UGM Support - User Group Meeting). Attends Epic related conferences.
In order to qualify, you must have:
* Bachelor's is required
* An Associate's Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree.
* At least 3 years' experience as a trainer and instructional designer for adult learners required, preferably with IT technology in a healthcare setting. May substitute 5 years-experience in a healthcare delivery management role, or as a healthcare IT analyst focused on electronic medical records implementation and support.
* Minimum 1 year of experience directly involved in Epic ClinDoc application support and/or implementation performing builds in the targeted application(s).
* Experience with training associated with the implementation of new technology required.
* Direct delivery of classroom training for an Epic EMR implementation preferred
* EPIC ClinDoc certification is preferred
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork
#LI-Hybrid
Certified YC Trainer-7741
Trainer Job 30 miles from Natick
Job Details 7741 N Providnce Smith St - North Providence, RI Part TimeDescription
Your purpose
Join our team as a Certified YC Trainer and help clients achieve their health and fitness goals. We're looking for enthusiastic and motivated individuals who can inspire others and create a positive gym environment. If you're passionate about fitness and enjoy working with people, apply today!
Compensation
At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, and session rates, along with opportunities for additional earnings through commissions and/or bonuses. This position begins as part-time however can develop into a full-time position based on your number clients.
Core Job Duties
Client Support: Help clients reach their health and fitness goals with personalized fitness programs.
Motivation: Inspire and motivate clients through goal setting, frequent follow-ups, and reassessments.
Training Sessions: Conduct engaging personal training sessions and small group classes.
Fitness Assessments: Perform three fitness assessments per week with prospective clients.
Sales & KPIs: Maintain sales and key performance indicators.
Session Goals: Meet or exceed 80 session completions per month.
Positive Environment: Foster an enjoyable environment for employees, members, and guests.
Customer Service: Provide excellent customer service to keep members and clients engaged.
Issue Resolution: Make effective decisions to resolve customer service issues positively.
Computer Literacy: Demonstrate Intermediate computer literacy skills for use of job-related software and technology.
Additional Duties: Perform other job-related duties as assigned by your supervisor.
Position Requirements
Must be at least 18 years of age..
NCAA Personal Trainer Certification or Exercise-Science related degree
Maintain a CPR / AED certification
Effective English communication skills. Fluency in multiple languages is favored.
Passionate about fitness and dedicated to providing exceptional customer service.
Proficient in multitasking, driven by self-motivation and a strong work ethic.
Committed to continuous personal development.
Physical Demands
The physical demands described here represent those that must be met by a team member to perform the essential functions of this role successfully. While performing the duties of this role, the team member is regularly required to talk or hear. This is largely an active role with some bending, lifting (up to 50 pounds), and stooping required.
Travel may be required at times.
Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore YouFit's Benefits HERE!
Have we proved YOU matter yet? Apply Today!
YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.