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Trainee skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical trainee skills. We ranked the top skills for trainees based on the percentage of resumes they appeared on. For example, 22.2% of trainee resumes contained customer service as a skill. Continue reading to find out what skills a trainee needs to be successful in the workplace.

15 trainee skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how trainees use customer service:

Assisted the owner of small property/casualty insurance agency with claims processing and provided customer service for personal and commercial accounts.
Learn teller responsibilities such as providing quality customer service, making effective referrals, banking terminology and social engineering.

2. CDL

Here's how trainees use cdl:

Certified to work in all chemical plants in the Corpus Christi Area; CDL license and drive heavy trucks.
Attended Trucking school and have obtained a (CDL) class A commercial driver's license with endorsements.

3. Training Programs

Here's how trainees use training programs:

Partnered with Corporate University Leadership Development faculty in the design, development, and delivery of leadership development training programs.
Participated in various initiatives aimed at improving sales of training programs and had responsibility for specific client relationship management.

4. Work Ethic

Here's how trainees use work ethic:

Developed work ethic and communication skills.
Demonstrated leadership and a strong work ethic in guiding divisive crew members to become a cohesive and dedicated team.

5. Basic Math

Here's how trainees use basic math:

Tool identification and function, materials, Basic Math skills.
Experience in ALL parts of Microsoft Office Copying and Organizing Documents Basic Math and English

6. Math

Here's how trainees use math:

Received hands on learning and academic enrichment in math, laboratory science, foreign language, composition and literature.
Work in a classroom where I assist students with their Math, English, and History work.

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7. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how trainees use c++:

Tailored Pro/E and AutoCAD applications using C, C++, VC++, VB, and Java Script based on application needs.
Designed and developed the 'web based documentation' tool to generate documentation for C++ source program in WEB Supportive format.

Select Skills To Add To Your Resume

Customer Service

CDL

Training Programs

Work Ethic

Basic Math

Math

8. Safety Standards

Here's how trainees use safety standards:

Inspect completed installations to ensure conformance to design and equipment specifications and in compliance with operational and safety standards.
Adhered to safety standards and passed multiple Operator qualifications training.

9. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how trainees use hr:

Provide HR Specialist all necessary information and supporting documentation needed to process actions within allotted processing time frames.
Processed HR related paperwork with extreme accuracy and confidentiality.

10. Individual Therapy

Here's how trainees use individual therapy:

Provided weekly individual therapy to a large caseload of highly intelligent college students within a fast-paced, multidisciplinary college health center.
Conducted individual therapy in an inpatient adolescent probation facility that focused on brief therapy and the development of effective coping skills.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how trainees use payroll:

Worked with internal auditor assessing control functions of patient accounts, payroll department compliance, and patient cashier reliability/accuracy.
Prepared payroll, maintained office services by organizing office operations and procedures.

12. Substance Abuse

Here's how trainees use substance abuse:

Provided psychological assessment to under-served and indigent patients admitted to the adolescent, adult and/or substance abuse inpatient units.
Conducted clinical intakes and individual counseling for adult and adolescent clients with substance abuse, chemical dependency and dual-diagnosis.

13. Group Therapy

Group psychotherapy or group therapy is the practice of treating a group of clients together in one sitting throughout multiple sessions. This practice allows people to receive encouragement and support from their peers who are taking the same group therapy.

Here's how trainees use group therapy:

Provided psychological services including intake screenings, individual and group therapy, and assessments to incarcerated youth detained in juvenile hall.
Pain Management Curriculum development, group and individual interventions including modeling pain management group therapy interventions for JCAHO hospital accreditation review.

14. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how trainees use windows:

Piloted compatibility test of various Windows operating systems on computers.
Initiated cost reduction project involving laminated side windows area.

15. PowerPoint

Here's how trainees use powerpoint:

Created various spreadsheets, letters and memos contacted extensive internet research and produced complex PowerPoint presentations.
Create presentations for both U.S. and international visitors using Microsoft PowerPoint.

12 Trainee Resume Examples

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Victoria Robinson Trainee Contact Information Warren, MI (460) 555-6020 vrobinson@example.com Skills • Food Service • Procedures • Food Products • Customer Complaints • POS • Menu Items • Store Food Supplies • Communication • Substance Abuse • Unload Trucks Employment History Trainee 2020 - Present Job Warren, MI • Analyze and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. • Worked at a pilot internship program focused on the future of the record/music industry. • Create complex T-SQL scripts, views and stored procedures to aid in the standardization processes. • Validate payroll of all center employees biweekly. • Provide mental health services in individual and group sessions for patients with co-occurring disorders (Mental health & Substance abuse). Trainee 2015 - 2020 IBM Chicago, IL • Designed a database management system for the organization after gathering set of requirements and expectation of end result. • Worked in Marist College Information Technology - Data Center as a student in Semester hours. • Worked on pricing, assisted in configuring Price procedures, condition types, condition tables and access sequences. • Generated list reports, summary reports and frequency tables using base SAS procedures. Food Prep 2010 - 2011 Bob Evans Farms Carbondale, IL • Performed food preparation tasks, such as grilling hamburgers and assembling sandwiches • Handle customers, register, food service, maintain store's upkeep to health inspection quality, open and close store. Education Doctoral Degree Electrical Engineering 2012 - 2015 DeVry University Oakbrook Terrace, IL Master's Degree Electrical Engineering 2011 - 2012 DeVry University Oakbrook Terrace, IL Bachelor's Degree Electrical Engineering 2007 - 2010 Southern Illinois University Carbondale Carbondale, IL


David Garcia Trainee Contact Info Saint Louis, MO (450) 555-9018 dgarcia@example.com Skills Room StaffCustomer ServiceLarge PartiesProject ManagementMenu ChoicesProceduresMenu ItemsTelephone CallsManagement SystemPresent Menus Employment History Trainee 2020 - Present Logan County Schools Saint Louis, MO • Maintain direct communication with candidates via email and telephone. • Sorted, loaded, unloaded and decontaminated equipment and instruments according to procedures. • Operated equipment and used supplies according to safety guidelines; performed general housekeeping and adheres to safety procedures. • Trained in multiple departments of the business including human resources, billing, accounts payable, customer service, and payroll. Trainee 2019 - 2020 Enterprise Rent-A-Car Saint Louis, MO • Improved assurance procedures and maintained the quality of products and services. • Gained insight as to how to run and operate a successful business. Hostess 2016 - 2019 Denny's Colorado Springs, CO • Present menus to patrons and guests. • Assisted co-workers with diners and seating and greeting guests. • Provided excellent customer service while greeting and serving guests. Education Bachelor's Degree Criminal Justice 2013 - 2016 Colorado Technical University Colorado Springs, CO


Ashley Ruiz Trainee Orlando, FL aruiz@example.com (750) 555-4380 Experience Trainee 2020 - Present The Walt Disney CompanyOrlando, FL • Trained new members on policy and procedures on food preparation. • Communicated policies and procedures to staff and made sure they were followed. • Studied and completed a detailed report on the disciplinary procedures and practices of the company. • Assist clinics with follow up telephone calls to encourage and engage clients to attend treatment. Trainee 2019 - 2020 Enterprise Rent-A-CarOrlando, FL • Improved assurance procedures and maintained the quality of products and services. • Gained an understanding on how a successful business operates. • Gained insight as to how to run and operate a successful business. Hostess 2016 - 2019 Buffalo Wild WingsOrlando, FL • Take to-go orders, clean, help serve food, seat customers. • Maintain timely communication to ensure guests are kept informed. • Take walk-in orders and phone orders on POS. Skills Room Staff DR Guest Rooms Osha Customer Service POS CPR Payroll Proper Setup Procedures Education Bachelor's Degree Business 2013 - 2016 University of Central FloridaOrlando, FL


Victoria Diaz Trainee Employment History Trainee 2020 - Present University of Illinois at ChicagoOakbrook Terrace, IL • Provided customer service by assisting with questions and referring to the pharmacist as needed. • Synchronized order management procedures and logistics for major accounts in Mexico that resulted in a 25% increase of on-time deliveries. • Utilized internet to research laws, regulations, individuals and businesses. • Connect blocks of cars utilizing complex hand signals and audio communication with Engineer. Trainee 2019 - 2020 Enterprise Rent-A-CarOakbrook Terrace, IL • Gained an understanding on how a successful business operates. • Ranked in the top 3 interns in the Philadelphia area for the Summer 2011 internship program • Responded to inbound phone calls. Sales Associate And Cashier 2017 - 2018 The Home DepotOakbrook Terrace, IL • Meet daily sales goals individually and as a team also. • Cashier, customer service, answer and transfer calls • Cashier, clean, restock, customer service Education Master's Degree Business 2018 - 2019 DeVry UniversityOakbrook Terrace, IL Bachelor's Degree Business 2014 - 2017 DeVry UniversityOakbrook Terrace, IL Contact Information Oakbrook Terrace, IL (420) 555-5487 vdiaz@example.com Skills Communication Sales Goals Customer Service Payroll Powerpoint Customer Transactions Procedures Sales Floor Loss Prevention Veterans


Samantha Cruz Trainee Bloomfield, CT (400) 555-0772 scruz@example.com Skills Paid Search Powerpoint Twitter Instagram Procedures Sales Reports CDL Facility Cloud Payroll Employment History Trainee 2020 - Present AetnaBloomfield, CT • Contributed to the development of additional functionality and features related to Global Information Security systems. • Led a communication group for individuals with aphasia and dysarthria. • Familiarized with EPIC Electronic Medical Record, communication style, insurance protocol, US healthcare system. • Conduct intakes Maintain client files (progress notes, psychosocial assessments, treatment plans, termination) • Developed Preventative Maintenance procedures and spare parts for new PC sheet line reliability Trainee 2019 - 2020 ESPNBloomfield, CT • Implement and prepare Summer Intern offer and application packets in preparation for the Internship Program. • Obtained a Class A CDL License • Learned and followed HACCP and safety procedures. • Studied and reviewed relevant program / system operating manuals and procedures. • Participated on different teams of Department of Information Technology. Marketing Internship 2018 - 2019 MetLifeBloomfield, CT • Track ROI on all financial education wellness workshops utilizing SmartOffice CMS. • Executed marketing initiatives designed to enhance the flow of communication. • Executed marketing projects, such as billboards, community workshops, networking events, prospecting, Internet, and direct mail campaigns Education Bachelor's Degree Mechanical Engineering 2015 - 2018 Texas A&M UniversityCollege Station, TX


Keith Simpson Trainee Saint Louis, MO (800) 555-4017 ksimpson@example.com Experience: Trainee Enterprise Holdings Saint Louis, MO 2011 - Present • Selected for nationally-recognized Management Internship Program followed by a promotion to full-time employment. • Developed and presented comprehensive businesses plan to management team upon completion of 10-week internship program. • Promoted to the position of Management trainee intern after exceling at the starting position of service agent. • Performed basic communication functions and operated communication equipment. Technologist Trainee UNC Health Care Chapel Hill, NC 2001 - 2011 • Processed and planted all Respiratory Cultures, Wound cultures, Body Fluid Cultures, and Tissue Cultures. • Performed various tests on an emergency basis with short turn-around times; contacted physicians and notified them of the results. • Performed tests and reported results for a fast-paced STAT Lab. • Performed fluoroscopic procedures including Naso-Gastric tube placements. • Engaged in the laboratory regulatory inspections performed by organizations such as Joint Commission, CAP, and complied with CLIA regulations. • Run STAT testing on pediatric patient samples. Cook/Server Zaxby's Tallahassee, FL 1990 - 1997 • Worked drive thru and front counter Handled monetary values Greeted guests Cooked food • Worked with customers in the drive-thru with their orders and making sure they were given good customer service. • Maintain front counter and dining area cleanliness. • Experience: Safeway Clean Deli Customer service Cook hot food / Maintain supplies • Prepare quality food products Ring accurate register transactions Ensure a clean location is provided Provide fast and friendly service • Take customer orders and ensure meals arrive in a timely manner. Skills • Kitchen Equipment • Dishes • Communication • CDL • Hand Tools • Payroll • Sigma • Food Preparation • Waiting Tables • Java Education: Doctoral Degree University of North Carolina at Chapel Hill Chapel Hill, NC 1998 - 2001 • Major: Psychology Master's Degree Florida State University Tallahassee, FL 1997 - 1998 • Major: Counseling Psychology Bachelor's Degree Florida State University Tallahassee, FL 1987 - 1990 • Major: Psychology


Melissa Dixon Trainee Los Angeles, CA (300) 555-4941 mdixon@example.com Experience: 2020 - Present Trainee / Bank of America / Los Angeles, CA • Promoted to relationship manger Espeed Inc, Cantor Fitzgerald's internet based electronic trading service • Worked with Policy Holders Service on policies with existing cash values to learn and assist in procedures. • Practice of in depth security practices and procedures. • Diagnose, create treatment plans to carry out therapeutic goals. • Used a systemic framework to assist clients in identifying stuck dynamics, repeated dissatisfying cycles and patterns, and ineffective communication. 2017 - 2020 Information Technology Trainee / Mattel / Los Angeles, CA • Supported 75+ users in a Windows network environment. • Provide technical support and customer service to faculty, students and staff for all information technology equipment at a branch campus. • Assisted on Information Technology planning audits. • Trained clients on the use of Outlook (setup of personal folders, & address books, etc.) • Provide updates and setup support. 2015 - 2016 Volunteer / University of California Press / Santa Barbara, CA • Volunteer, Habitat For Humanity, Hudson, NY - Installed closet shelving, - provided support for house being built. • Communicated with patients and their families in the emergency department waiting area. • Provided child care to toddlers, and preschoolers during conference • Train student athletes throughout the preseason and make adjustments to positions. • Worked for the YWCA under multiple positions Child Care service Front Desk management Secretary for general events Skills: Computer System, Personal Care, Staff Members, Procedures, Medical Records, Underprivileged Children, Project Management, Information Security, Intellectual Disabilities, Unix Education: 2016 - 2017 Master's Degree Electrical Engineering / University of Southern California / Los Angeles, CA 2012 - 2015 Bachelor's Degree Computer Engineering / University of California, Santa Barbara / Santa Barbara, CA


Jason Young Trainee Saint Louis, MO \| (810) 555-5934 \| jyoung@example.com Work Experience Trainee, Enterprise Holdings - Saint Louis, MO 2019 - Present Aided customers through the rental process from start to finish while answering questions and concerns. Developed and presented comprehensive businesses plan to management team upon completion of 10-week internship program. Practiced daily operations of running a successful business. Selected for nationally-recognized Management Internship Program followed by a promotion to full-time employment. Maintain up-to-date knowledge of hardware and software news; suggest/recommend improvements; monitor relevant newsgroups and email lists. Controlled inventory management to simplify for team Achieved technician training to work on all vehicles Followed checklist procedures verifying safety measures Information Systems Internship, St. Mary's Hospital for Children - Ashland, KY 2018 - 2019 Coordinate information security efforts with appropriate departments when security or IT practices or procedures are breached or compromised. Use Oracle PL/SQL, C, UNIX. Hostess, Texas Roadhouse - Ashland, KY 2012 - 2018 Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Complete and full knowledge of all menu items along with bar drinks. Answer the phone, take reservations and take-out orders. Escort guess to their table, present menus and notify appropriate server of new guests in their section. Present menus to guests and record takeout orders. Skills Financial Statements, Information System, Troubleshoot, Computer Equipment, Guest Rooms, Clean Restrooms, Sccm, Food Preparation, Active Directory, Information Technology Education Bachelor's Degree Psychology 2009 - 2012 University of California - Davis - Davis, CA


Douglas Bradley Trainee Tucker, GA (490) 555-8217 dbradley@example.com Experience Trainee, Enterprise Rent-A-Car, Tucker, GA 2020 - Present • Gained an understanding on how a successful business operates. • Gained insight as to how to run and operate a successful business. Technologist Trainee, Quest Diagnostics, Tucker, GA 2019 - 2020 • Utilized PC to enter, verify, and release patient results, also to locate and store specimens. • Maintained QC records and performed routine daily/weekly maintenance on instruments. • Experience in LIS system, PCR techniques and genetic sequencing in the molecular microbiology department. • Performed daily instrument maintenance of LCMS, ALDs, and Positive Pressure Manifolds, as well as troubleshooting. • Worked in the Automated Chemistry Department. • Adhered to strict quality control procedures and policies. Culinary Internship, Ruby Tuesday, Orlando, FL 2018 - 2019 • Prepare Meals to order in a timely fashion * Keep line clean and sanitized Make sure all food are temped • Prepared and stocked station with necessary supplies * Cooked menu items in corporation with kitchen staff • Clean food preparation areas, cooking surfaces, and utensils. Skills • Food Preparation • R • Customer Service • Internet • Mix Ingredients • Procedures • Communication • Safety Standards • Menu Items • Technology Equipment Education 2015 - 2018 Bachelor's Degree Psychology, Florida State University Tallahassee, FL


Brandon Shaw Trainee Fort Collins, CO \| (480) 555-7282 \| bshaw@example.com Employment History: USDA - Fort Collins, CO 2015 - Present Trainee • Examined financial statements and credit reports of businesses and individuals for bond approval. • Experience through management trainee: inside sales, cold calling, phone/email communication, quotes, purchase orders, invoicing. IBM - Boulder, CO 2013 - 2015 Information Technology Trainee • Developed a set of naming standards for all database objects. • Project team member for upgrades - responsible for tracking and reporting on project deliverables, milestones and develop project status communications. • Provided expense forecasts as well as actual reporting to Project Management teams. Chili's - Las Vegas, NV 2012 - 2013 Culinary Internship • Cooked breakfast (a.m) and lunch (p.m) Food preparation (cold and hot) General cleaning Dish washing • Performed routine food service activities while following operational policies and procedures. • Portioned food products cooking in accordance with standard restaurant portion sizing and recipe specifications. Skills: Meal Service, Communication, Cuisine, Line Cooks, Customer Service, Bistro, Information Technology, Menu Items, Food Service, Internship Program Education: Ashford University - San Diego, CA 2009 - 2012 Bachelor's Degree Business


Peter Bradley Trainee phone(950) 555-7457 addressWashington, DC emailpbradley@example.com Experience 2020 - Present Trainee George Washington University · Washington, DC • Learn Business Ethics and Communication. • Performed various procedures, such as sterile technique tracheostomy tube changes, suctioning, intermittent catheterization and bladder irrigation. • EXPERIENCE I am CDL certified with a passenger endorsement, CPR certified, and mental health certified. 2017 - 2020 Trainee U.S. Department of State · Washington, DC • Trained supervisors and hourly associates throughout company on continuous improvement procedures and practices. • Administered local anesthetics and applied/removed sutures and dressings in complex surgical procedures. • Responded to emergency calls for hotel. • Used Oracle Enterprise Manager, TOAD for developing and managing PL/SQL scripts. • Contributed to the maintenance, review and future development of test procedures to validate feature from an end-to-end systems perspective. 2006 - 2016 Construction Worker Labor Ready · Baltimore, MD • Use pallet jack to move around warehouse. • Contract labor worker for the set up of newly opening stores, schools and other building opening up to the public. • Labor worker sent to Adesa Phoenix as an automotive detail shop employee and auction driver. Skills • Job Sites • Customer Service • Procedures • CDL • Mental Health • Mechanical Expertise • Safety Rules • Production Areas • Sand • Heavy Equipment Education 2016 - 2017 Master's Degree Business Strayer University · Washington, DC 2003 - 2006 Bachelor's Degree Business Liberty University · Lynchburg, VA


Ruth Peterson Trainee phone:(520) 555-8551 email:rpeterson@example.com address:Charlotte, NC Employment History Trainee 2020 - Present Enterprise Rent-A-Car · Charlotte, NC • Improved assurance procedures and maintained the quality of products and services. • Ranked in the top 3 interns in the Philadelphia area for the Summer 2011 internship program Technologist Trainee 2018 - 2020 Quest Diagnostics · Washington, DC • Abided by laboratory quality assurance guidelines, such as Standard Operation Procedures (SOP), OSHA and HIPAA regulations. • Perform diagnostic testing on body fluids such as blood, urine and serum using various analytical instruments and immunoassays. • Participated in launching newly developed automation process while ensuring testing parameters remained within CAP, CLIA, and OSHA criteria. • Processed, maintained and concluded patient results. • Experience working in the following departments, Molecular Diagnostics, Hematology, Esoterics, STAT Lab and Microbiology. Marketing Internship 2017 - 2018 The Advisory Board Company · Washington, DC • Selected for Business Development Internship. • Conducted extensive industry research for all marketing collateral materials including media kits, custom publications and special projects. • Develop and implement web page design and online promotion projects. • Tracked and presented weekly reports of media coverage, internet hits and events secured for new releases. • Evaluated the financial statements of commercial banks using KPMG s Audit Methodology. Skills Procedures SEO Powerpoint Information Technology Treatment Plans QA Substance Abuse Blog Posts Emergency Customer Service Education Bachelor's Degree Business 2014 - 2017 Strayer University · Washington, DC

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List of trainee skills to add to your resume

The most important skills for a trainee resume and required skills for a trainee to have include:

Customer Service
CDL
Training Programs
Work Ethic
Basic Math
Math
C++
Safety Standards
HR
Individual Therapy
Payroll
Substance Abuse
Group Therapy
Windows

PowerPoint
Financial Statements
CPR
R
Crisis Intervention
Dentures
Mental Health
Leadership
CAD
Management System
Resuscitation
HVAC
Gross Profit
Landing Gear

Individual Supervision
Family Therapy
PL/SQL
CNC
HTML
Domestic Violence
Mowing
Retaining Walls
Claims Handling
Groceries
Telephone Calls
JavaScript
Cognitive Behavioral Therapy
Group Supervision

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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