Customer Trainer Staff
Remote Train Caller Job
Description:WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
WHAT WE'RE DOING
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
THE WORK
We are seeking a talented and motivated Customer Trainer Senior to join our team as we provide robust training support to the Navy, Army and international customers. This position will draw upon previous Army or Navy experience to contribute to training development projects across multiple platforms. The candidate will work in a project environment and should be eager to learn the latest technologies while being equally excited to share that information in support of the warfighter. The ideal candidate would have leadership/planning experience with field artillery or commensurate experience. The candidate must have the ability to work in a team or individual setting and a strong desire to develop new skillsets benefiting our team and our customer. The candidate will join an existing team with a proven track record.
* Requires ability to train in a shipboard and waterfront environment
* Requires Domestic/International travel approximately 20%
* US Citizenship is required. Qualified candidate must be able to obtain a DoD Interim Secret Security Clearance prior to starting this position.
#rmshotmiljobs
WHO YOU ARE
You are a dynamic and results-oriented professional with a passion for driving operational excellence and optimizing production processes. You thrive in a fast-paced environment and are adept at managing complex projects while maintaining a high level of accuracy and attention to detail. Your strong analytical skills, coupled with your ability to communicate effectively and collaborate across departments, make you an invaluable asset to our team.
WHY JOIN US
Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs.
Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success.
Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as competitive salary offerings.
Cutting-Edge Technology: Be part of a dynamic and forward-thinking work environment where you will have the opportunity to work with the latest technology and contribute to groundbreaking projects that are shaping the future of aerospace and defense.
#extrefer
Basic Qualifications:
* Proven leadership/planning experience with Field Artillery
* 3-5 years experience as a 13J or 13M MOS - can substitute with USN FCA rating or comparable industry experience
* Must demonstrate strong interpersonal and oral communication skills effectively representing our team while interfacing with the customer
* Demonstrable ability and experience in working effectively with teams
* Demonstrated ability to build and present training program briefings and content for senior DOD officials
* Ability to write using clear and concise language that adheres to customer-established standards and conventions
* US Citizenship is required. Qualified candidate must be able to obtain a DoD Interim Secret Security Clearance prior to starting this position.
Desired Skills:
* Bachelor's degree in Technology, Engineering or Instructional System Design (ISD)
* Basic Army Instructor Badge (BAIB) or Master Training Specialist (MTS) certification
* Agile Scrum certification (Scrum Master or Product Owner)
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: RMS
Relocation Available: Possible
Career Area: Product Support
Type: Full-Time
Shift: First
Customer Service Contact Center Trainer
Train Caller Job In Columbus, OH
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Contact Center Trainer for our Columbus, Ohio location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus THIRTEEN years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
The Contact Center Trainer is accountable for delivering exceptional training to all associates in the administrative services contact center and leading continuous learning efforts. Responsible for maintaining and utilizing subject matter expertise on admin services, contact center and various Kimball Midwest functions, while supporting customers, sales reps, and internal staff. Maintains an unrelenting focus on the two-customer philosophy.
Responsibilities
Responsible for managing the initiation process, training, and evaluation for any new or existing contact center associates
Provides and recommends additional training for existing contact center staff based on observed skills and established responsibilities.
Maintains a strong working knowledge of all functions in the administrative services department as well as departments included in Contact Center activity.
Ensure all Administrative Services staff are up to date on Contact Center knowledge by collaborating with the Department Trainer.
Collaborates with the Document Management Specialist to review and update existing training materials and create new training documents as needed.
Assists with the execution of corporate plan tactics to achieve annual goals.
Monitor calls and provide constructive feedback to improve performance.
Evaluate the effectiveness of training programs and modify them as necessary.
Create reports on training activities and results for management review.
Completes assigned trainings
Responds same day to all voicemails, emails, and Teams messages received within working hours
Qualifications
Bachelor's degree in a business-related field or equivalent experience
2+ years' experience in an administrative services or customer service role
Proficiency in Microsoft Office applications (Word, Excel, AX, etc.)
The ability to maintain discretion while working with confidential information
The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
Additional Information
This is an onsite, Monday-Friday role. The hours are 8:00am-4:30pm.
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
#LI-KM1
#LI-Onsite
Contact Center - Remote Call Center Trainer
Remote Train Caller Job
A-Line Staffing is now hiring a
Remote Call Center Trainer
! The
Call Center Trainer
will be working for a Fortune 500 Company and has career growth potential. See additional details below.
Call Center Trainer
Highlights
The pay for this position is $36.06 per hour.
Remote position. Preference to candidates in Texas.
This position is a 9-month contract.
Responsibilities
Maintain communication with management, supervisors, and employees to understand Centricity processes and workflows.
Conduct training sessions for new hires, on-the-job training, onboarding, and refresher courses related to Centricity.
Coordinate training schedules to align with practice hiring and training needs.
Develop instructional materials, including training manuals and computer navigation tools.
Evaluate trainee progress through testing and competency assessments.
Monitor and document new hire progress, providing feedback to individuals, teams, and management.
Identify and recommend improvements in workflows and processes.
Provide guidance on Centricity usage and address process-related inquiries.
Research and respond to inquiries, consulting with management on performance issues as needed.
Collaborate on the development and implementation of solutions to improve departmental efficiency.
Requirements
Bachelor’s degree in a related field or equivalent combination of education and experience.
Minimum of three (3) years of experience with Centricity/IDX systems and one (1) year of training experience.
Excellent communication, planning, presentation, and organizational skills.
Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Previous experience in healthcare settings preferred.
Benefits Available
Benefits are available to full-time employees after 90 days of employment.
A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
If you are interested in this Call Center Trainer position, APPLY, or contact kvaughn@alinestaffing.com
147398
Remote Sales Position: Home-based Work, Extensive Training, Bonus, No Cold Calls
Train Caller Job In Worthington, OH
Currently, we are not hiring International candidates.
We take immense pride in our company's achievements. For two consecutive years, Entrepreneur Magazine has honored us with the esteemed title of a Top Company Culture. Notably, our employees have consistently given us exceptional ratings on platforms like Glassdoor and Indeed. Our recent feature in Forbes underscores our prominence, and our streak of being recognized as one of the Inc. 5000 fastest growing companies for six consecutive years speaks volumes.
Our proposition stands on a solid foundation. We offer a proven system coupled with an unparalleled opportunity for individuals seeking to advance their careers. This specific role operates under the classification of a 1099 independent contractor position. Sales representatives who have adhered to our established system have achieved earnings exceeding $150,000 in their inaugural year.
Moreover, a noteworthy Training Bonus awaits. Fresh recruits stand to gain up to $30,000 in cash bonuses, in addition to commissions, within their initial 120 days, contingent upon performance benchmarks.
Our distinctive strengths encompass:
A concentrated work schedule spanning 3-4 days.
Access to a comprehensive online interactive training and support system, provided free of charge.
An absence of cold calls, as our in-house warm lead generation takes center stage.
Swift commission disbursements - no undue waiting periods (note that this position is strictly commission-based).
Best-in-class technological tools to streamline the sales process, again, at no cost.
Uninterrupted mentorship from accomplished business partners, fostering professional growth.
The annual offering of multiple all-expense-paid incentive trips to diverse international locations.
Eradicating the need for conventional office spaces, tiresome commutes, and mandatory meetings, we champion a work style that revolves around productivity and personal enjoyment.
Responsibilities entail:
Collaborating closely with mentors and as part of a cohesive team, the role of our sales representatives is straightforward:
Our company receives inquiries from individuals across the nation, seeking insights into various insurance coverage options. Agents engage with these prospects, extracting pertinent information over the phone to gauge their needs. Subsequently, virtual meetings (via platforms like Zoom or phone calls) are scheduled for a more in-depth discussion. Capitalizing on our proprietary tools, agents generate tailored insurance quotes aligned with the prospects' requirements, ultimately concluding the virtual meeting with successful solution presentation and sales.
Remarkably, the typical sales cycle, from initial contact to commission receipt, spans a mere 72 hours.
Three essential qualities constitute our non-negotiables in potential team members:
A robust moral compass, reflecting our core value of doing what's right even in the absence of scrutiny.
Unwavering work ethic, underscored by a genuine commitment to continual improvement.
A quality of humility, indicative of one's openness to mentorship and growth.
If you embody professionalism and an enterprising spirit, brace yourself for an opportunity that promises to exceed expectations. Share your resume and a narrative on why you believe you're an ideal fit, and we will coordinate interview arrangements.
Please note: This role falls within the scope of a 1099 independent contractor commission-based sales position.
Sales-No Cold Calling-Entry Level
Remote Train Caller Job
AO Globe Life is one of the largest providers of supplemental coverage to labor unions, credit unions, and associations. We are licensed in 49 states, the District of Columbia, Canada, and New Zealand. A wholly owned subsidiary of Globe Life which is a S&P 500
company traded on the New York Stock Exchange under the symbol GL.
In this role, you will assume a vital position in securing families' financial well-being.
Typical day-to-day tasks include:
Conducting virtual consultations with clients.
Assessing clients' needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.
Incentives include but not limited to:
No cold calling
Qualified lead program (no cost to you) - We have relationships with 30,000+ Groups nationwide with millions of members needing our services
Conventions and incentive trips
Production awards
Advancement based on performance
Weekly advance and bonuses
Lifetime renewals
Benefits (Health Insurance, Life Insurance)
Union backed contract
Mentorship and complete training
Industry leading tools and technology access
Work from home (web conference-based presentations)
Looking for candidates who hold the below characteristics:
Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Trainable.
Our team consists of all backgrounds and levels of education. We are previous high school graduates, administrative assistants, laborers, veterans, accountants, and so much more!
If you are a hard-working, motivated team player, this may be an opportunity for you!
Remote Sales- No Cold Calling
Remote Train Caller Job
Join Our Legacy: Protecting Families Since 1951 - Work from Home Opportunity! Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, veterans, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.
About us:
Proud Parent Company: Globe Life
Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.
Work Location: US/Canada
Suggested Qualifications:
Exhibit excellent communication skills, ensuring clear and effective client interactions.
Possess basic computer knowledge, allowing for seamless virtual engagement.
Showcase a strong work ethic, committing to delivering exceptional service.
Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.
Demonstrate exceptional time management skills, ensuring productive and efficient work.
Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Job Benefits:
Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.
Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.
Unlock bonus structured contracts, recognizing your exceptional performance.
Prioritize your well-being with health insurance reimbursement, ensuring you're taken care of.
Secure your future with comprehensive life insurance coverage.
Delight in the flexibility of a personalized schedule, accommodating your individual needs.
Plan for retirement with confidence, as we offer a robust retirement plan.
Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience.
Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity
Cold Caller
Remote Train Caller Job
Work from home for our real estate investment company. Call handling of inbound and outbound calls. You will be responsible for answering incoming calls and calling people who may want to sell their house to our real estate investment company. Your job would be to gather all the information about the property as well as their contact info so our company can make them an offer to buy their house. While speaking to the seller you will be asking set questions using our script
Qualifications
At least 2 years of call center experience or virtual assistant experience
Able to understand, speak, and write English effectively.
Able to speak effectively to leads on the phone.
Coachabl
An understanding of the position
proficient in writing and handling documentation
-Speak and write English effectively with confidence
ability to work independently and manage multiple priorities.
Positive can-do attitude and a love to talk to people.
Additional Information
All your information will be kept confidential according to EEO guidelines.
SDR Caller
Remote Train Caller Job
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
As an SDR Caller at Apollo, you'll be a front-line outbound specialist, generating top-of-funnel meetings through high-volume, phone-first outreach. Based in Remote, US this early-career track role is trained in Apollo Labs' proprietary outreach methodologies and is on a pathway to become a future AE or AM. You'll work from our Apollo offices at least 3 days/week, collaborating with fellow Callers, Managers, and Labs GTM teams.
A day in the life…
You'll be responsible for:
Owning phone-first outbound outreach for 2-3 Apollo Labs client campaigns
Booking at least 13 qualified meetings per client/month with 70%+ hold rate
Making ~210 dials per day using Apollo's Parallel Dialer
Mastering call architecture, talk tracks, and objection handling strategies
Logging performance, taking coaching feedback, and improving week over week
You'll learn the fundamentals of:
Cold outbound strategy and campaign messaging
Qualification, discovery, and objection handling
Team-based collaboration and RevOps tooling
Sales performance psychology and compensation-based motivation
Mindset and Behaviors
Bring your grit and determination to advance our company's values, unique culture, and future results.
Engage as your unique self in a diverse, inclusive and high-performing team
Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.
Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.
Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them.
Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.
Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and “no's.”
Minimum Qualifications
Have at least 1 year of experience working with high volume calling environments or similar fast-paced, semi-repetitive work environments.
Top performer in your current role.
Proven track record of consistently meeting activity targets
Experience using strong selling techniques & objection handling processes, day to day.
Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.
Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
Coachable- loves to learn, receive feedback, and improve their skills.
Why You'll Love Working at Apollo
At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you.
Learn more here!
Caller (Remote)
Remote Train Caller Job
Winsby provides marketing services to companies throughout the U.S. and Canada. Our corporate office and call center is located in Chicago's Loop. We provide outbound calling services for our clients that include: Lead generation and list verification
Customer satisfaction surveys
Market research
Hours are flexible to accommodate almost any schedule, and we do allow remote working.
Hourly wages depend on experience and the type of calling.
Our callers include students, retirees, parents, artists, musicians, and actors-anyone who needs a flexible schedule.
Please submit your resume, and we will contact you to arrange an interview.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service - Start ASAP and Train for MANAGEMENT
Train Caller Job In Columbus, OH
To meet the increasing demand for personalized marketing, R&R Business Consultants Inc. was formed. We know that businesses want an outsourcing solution they can trust and rely on. That's why we pride ourselves on our ability to exceed expectations, deliver competitive results and guarantee a high return on investment.
We propel our clients' brands and their products to the forefront using the latest personalized marketing methods that are guaranteed to boost sales and raise awareness in a strategically targeted market.
Job Description
We are a Promotional Marketing firm that handles Advertising, Customer Service and Sales for one of the most prestigious companies in the nation. We work with top Fortune 100 and 500 companies to help promote their brands.
Our company has been experiencing rapid growth and multiple opportunities for expansion, so we need new customer service reps to start at entry level and be trained into MANAGEMENT.
Openings are limited, and we are looking to fill these roles IMMEDIATELY! ONLY local candidates will qualify.
ABOUT US:
-Marketing & Advertising for big brand name clients
-Public Relations
-Leadership
-Account Management
-Customer Service
-Communications
WHAT WE OFFER:
-Paid Training, a competitive compensation structure, and generous bonuses
-Opportunity for RAPID performance-based advancement for TOP reps
-Young, fun, and fast-paced environment
-Recurring travel opportunities - Domestic AND International!
POSITION REQUIREMENTS:
-Positive Attitude
-Excellent Communication Skills
-Ability to Multi-Task
-Enjoys working in Fast-Paced environment
-Reliable
-Motivated
-Leadership Qualities
-Professional Appearance
Are you looking for a new career, a chance for growth, and opportunities for expansion?! We are seeking adventurous, competitive and extremely outgoing individuals who want the opportunity for rapid advancement into executive-level positions.
The biggest catalyst for our success and growth is our philosophy of organic growth and 100% promotion from WITHIN our company. ALL candidates are given equal opportunities for advancement, and management opportunities will be awarded based on performance and a demonstrated track record of success, NOT based on politics or seniority!
Additional Information
We are looking for rapid growth, there will be tremendous opportunity to move up within the company.
All your information will be kept confidential according to EEO guidelines.
Remote Financial Customer Service - Remote After Training On Site NYC
Remote Train Caller Job
IMMEDIATE FINANICAL CUSTOMER SERVICE REPRESENTATIVE NEEDED. YOU CAN START IMMEDIATLEY. OPPORTUNITY TO WORK REMOTE AFTER ON SITE TRAINING IN NEW YORK CITY OFFICE YOU MUST HAVE YOUR OWN EQUIPMENT FOR THIS POSITION. IT REQUIRES A COMPUTER WITH WINDOWS 11 PRO OR A MAC OS 13 OR HIGHER
BACHELOR DEGREE REQUIRED
SECOND SHIFT: 2PM- 10PM MONDAY - FRIDAY + OVERTIME SATURDAY OFFERED 12PM-4PM
PAY RATE: $18/HR, OVERTIME RATE: $27/HR
NYC, NY, MUST TRAIN ON SITE FOR 1 WEEK AND THEN YOU WILL BE 100% REMOTE (YOU ARE ALLOWED TO STAY ON SITE IF YOU WOULD LIKE)
Qualifications:
+ Bachelors Degree required
+ Microsoft Office proficient
+ Excellent communication skills and email communication skills
Description
-Provide customer service to registered shareholders through inbound and outbound call lists.
-Educate shareholders on various corporate actions, board and shareholder proposals and voting options.
-Track and monitor outstanding issues and provide clients with timely updates.
-Log information into Access Database
-Assist in the development of campaign themes to ensure the proper narrative is being communicated.
Pay and Benefits
The pay range for this position is $15.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New York,NY.
Application Deadline
This position is anticipated to close on Apr 30, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service and Management Trainer
Remote Train Caller Job
Proper is a quickly growing startup that values your skills, voice, and happiness. We're a team of developers, designers, engineers, accountants, CPAs, project managers, and creatives worldwide. But we're also surfers, hikers, Sichuan-eaters, photographers, artists, world travelers, meme lovers, and life-havers. Together, we provide the most technologically advanced property accounting services in the world. We're proud to be creating something new that improves people's lives while working together in a culture of collaboration, respect, communication, joy, and personal growth.Read more about what we do at Proper.ai
We're seeking a Customer Service Trainer to join our team.
Proper is seeking a Customer Service Trainer who will not only facilitate training but will also monitor performance, iterate on methodologies, and ensure that the team consistently delivers a world-class customer experience. We're looking for someone with a collaborative, positive, proactive attitude, and strong communication skills, who are excited to be working in a fast-paced environment that's continuously evolving. If that sounds like you and you're excited by the idea of joining a world-class team that's passionate about growing together, we look forward to hearing from you! Proper is a San Francisco-based tech startup. This full-time position would be based in LATAM.
Role DescriptionThe Customer Service Trainer will be responsible for training and coaching customer-facing roles within the Accounting Team, primarily accountants transitioning into customer-facing responsibilities. This role will also work closely with the Operations Excellence Team to define, document, and implement Standard Operating Procedures (SOPs) and best practices for customer service.
Key ResponsibilitiesTraining Development & FacilitationDesign, develop, and facilitate customer service training programs tailored to accountants transitioning into customer-facing roles. Implement best-in-class training methodologies, including experiential learning, role-playing, and case studies.Conduct in-person and virtual training sessions in English (Bilingual Spanish/English required).SOPs & Best Practices DevelopmentCollaborate with the Operations Excellence Team to define and document customer service SOPs and best practices.Develop guidelines for handling difficult customer interactions, de-escalation techniques, and proactive engagement.Coaching & Continuous DevelopmentMonitor customer-facing team performance to identify skill gaps and training opportunities.Provide one-on-one coaching to team members struggling with assertiveness, confidence, or customer empathy.Conduct regular training refreshers to reinforce key customer service principles.Performance Measurement & FeedbackDevelop and track key performance indicators (KPIs) for customer service training effectiveness.Conduct post-training assessments to measure knowledge retention and application.Partner with leadership to implement feedback loops for continuous improvement.Cultural & Soft Skills DevelopmentHelp accountants develop soft skills such as active listening, empathy, assertiveness, and relationship-building.Instill a mindset of customer-centric service to enhance overall client satisfaction.
Required SkillsHard/technical skills Customer service training development and facilitation.Experience training technical professionals (e.g., accountants, engineers, or analysts) in soft skills.Knowledge of customer service excellence frameworks (e.g., Ritz-Carlton Gold Standards, Disney Institute methodologies).Experience in developing and implementing SOPs for customer service teams.Strong knowledge of de-escalation techniques and customer engagement strategies.Fluent proficiency in English.Experience working in startup or BPO environments.Soft skills (e.g.: leadership, organizational skills, etc.) Effective communication and coaching skills.Ability to simplify complex customer interactions into structured training.Strong problem-solving and adaptability in high-growth environments.Confidence in working across multiple teams and departments.Data-driven decision-making for training effectiveness.
Nice-To-Have SkillsBackground in hospitality or luxury service training.Experience with Learning Management Systems (LMS) to track training progress.Exposure to coaching frameworks (e.g., GROW Model) for ongoing development.
Type of Degree Business Administration, Communications, Education, Hospitality Management, or a related field.
Years of experience in the field5+ years of experience in training Prior experience training technical professionals to become customer-facing representatives is highly preferred.
Customer Service Trainer
Train Caller Job In Columbus, OH
We are looking for a Customer Service Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses.
Your responsibilities will include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you're familiar with teaching soft skills like negotiation and problem-solving, we'd like to meet you.
Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients' needs.
Responsibilities
Develop digital and print educational material (e.g. videos and manuals)
Organize classroom-style seminars about product features and sales techniques
Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
Identify individual and team skills gaps
Schedule regular training sessions (e.g. monthly or quarterly)
Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
Coordinate mentorship programs for new customer service representatives
Assess the impact of each educational course on staff performance and client satisfaction
Maintain updated records of training curricula and material
Requirements
Work experience as a Customer Service Trainer or similar role
Experience in sales or customer service positions is a plus
Familiarity with interactive learning activities
Excellent communication and presentation skills
Additional certification in training is a plus
Calling All Stay-at-Home Parents
Remote Train Caller Job
Are you tired of being forced to choose between being a great parent or having a great career? Are you a motivated individual looking for an exciting opportunity to lead from the comfort of your own home? Look no further! We're seeking talented individuals to join our dynamic team with the flexibility to work from home and a schedule tailored to your needs.
Why Join Us?
1. Work From Home: Enjoy the comfort and convenience of working remotely, eliminating the hassle of commuting.
2. Flex Schedule: Design your own work schedule to fit your lifestyle and personal commitments.
3. Mentorship Available: Receive guidance and support from experienced mentors to help you excel in your role and advance your career.
Perks & Incentives:
• Annual Incentive Trips: Rewarding top performers with exciting trips to exotic destinations.
• Insurance Reimbursement Program: Take care of your health with our comprehensive insurance coverage.
• Mentorship Training: Access specialized training programs to enhance your leadership skills and reach your full potential.
• Unionized: Be part of a supportive community where your rights are protected, and your voice is heard.
Requirements:
• Passion for leadership and driving positive change.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Desire for professional growth and development.
If you're ready to take the next step in your career and become a part of our thriving team, apply now! Take advantage of this unique opportunity to work from home, enjoy flexible hours and receive mentorship as you grow into a top-level leader. Join us in shaping the future of our organization while achieving your personal and professional goals.
*All interviews will be conducted via Zoom video conferencing
Remote Call Center Spanish/English
Remote Train Caller Job
Remote Call Center Spanish/English needs 1+ years experience
Remote Call Center Spanish/English requires:
MS Office
States FL, IN, KY and OH
Shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am
Windows 10 and up
Call center
Customer service
Ethernet connection
25 mbps upload and download
Headset
Own equipment for this role.
Home computer, monitor
Remote Call Center Spanish/English duties:
Document calls
Take incoming calls
Customer Service TXU
Remote Train Caller Job
Smoothstar Tech is hiring qualified canindates for work from home customer service position with TXU Energy. Agents will.serve customers by providing product and service information; resolving product and service problems.
Review, analyze and respond to customer billing inquiries.
Resolve customer issues or questions
Processing payment deferrals.
Attempt to save customers who may be moving, unhappy with the plan or current rate
Quickly identify customer needs in first few minutes of the call to offer the appropriate plan
Accurately enroll the customer in the correct plan
Customer Service Representative Job Qualifications:
1 year of customer: call center, retail or helpdesk.
Strive to resolve the customer issues on the first call
Demonstrate knowledge of TXU Energy processes and policies .
Build trust and rapport with the TXU Customer through clear, respectful interaction
Always strive to ensure that overall customer satisfaction remains high, while resolving issues
Understand “client call flow” and Texas Utility regulation
Ensure no Public Utilities Commission Complaints are filed
Ensuring that no TXU customer has a Lights Turned Out In Error (LOIE) situation
Inbound Educational Call Center
Remote Train Caller Job
Are you a former educator? Do you have experience working in an inbound call center? Do you have a passion for helping students succeed in school? Do you have experience in consultative sales? If you answered "yes" to any of those questions, this role is perfect for you!
Why Join The Huntington Team? If you're passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you!
Founded in 1977 and headquartered in Northern NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States.We are currently seeking enthusiastic and motivated Inbound Contact Center Representatives to assist parents at the beginning of the academic process. You'll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of the children. Job Summary
Inbound Contact Center Representatives ensure a memorable customer service experience by using active listening and consultative selling skills during an initial inquiry to set up student academic evaluations and educational programs. Responsibilities
Ensuring a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations
Following contact center scripts when speaking with clients
Building positive rapport with clients of differing personality types
Remaining polite and professional during all interactions
Keep records of all conversations in our call center system
Meet personal and team qualitative and quantitative service targets
Participating in initial and ongoing training to maintain up-to-date knowledge of our services
Work Environment
Remote position - Work from the comfort of your home
Varied shifts including morning, evening, and weekend
Full-time schedule requires
Two weekday evening shifts per month
Two Saturday shifts per month
Sunday shifts as needed
QualificationsWe are looking for Inbound Contact Center Representatives with a genuine desire to succeed paired with excellent communication and interpersonal skills. Additional requirements include:
Excellent communication and interpersonal skills (conversational, articulate, engaging)
Reliable and dependable work habits
Goal oriented with a healthy competitive spirit
Strong attention to detail, dependability, and follow through
Self-motivated, positive attitude, and a love for hard work
Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer
Previous sales or customer service experience, a plus but not required
Bilingual (Spanish/English) a plus
High school diploma or GED
Benefits
Base hourly rate plus performance-based pay incentives - no cap on commissions
Bi-weekly pay with direct deposit
Set schedule
Comprehensive benefits plan for full-time employees
Medical
Dental
401K
Paid on-the-job training
Professional and upbeat setting with a supportive and motivating team committed to your success
Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!
For more information on how Huntington Learning Center makes a difference in the lives of children, visit huntingtonhelps.com.
This is a remote position.
Compensation: $15.00 - $22.00 per hour
IF YOUR DREAM JOB IS HELPING
STUDENTS MEET THEIR GOALS, JOIN US
At Huntington Learning Center, we understand that one size does not fit all students. Our method is a 4-step approach that works and truly sets our programs apart - and we have decades of experience, and countless success stories to prove it.
At each of our local tutoring centers, our experienced tutors tailor test prep and teaching styles to meet the unique needs of each student and get the best results in the tutoring and test prep industry.
Huntington Learning Centers, Inc. and its affiliates, do not participate in any interviewing, evaluation, or hiring decisions in connection with any franchised Huntington Learning Center .
Experienced Outbound Sales Cold Caller/Appt Setter - Plainfield,NJ (1)
Remote Train Caller Job
Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job! Buildingstars is hiring 10+ full-time, remote sales reps to make outbound business to business (B2B) phone calls to potential clients. Your goal is to build rapport with the client to get them to schedule sales appointments with our outside sales team. We provide you the software and the prospects and the training for you to be successful!
Eligible States - While this is a remote position, you must live in and work in New Jersey to be considered for this position. Your hourly rate will be $15.13/hour (plus bonus) until you reach 15 appointments. Thereafter, your hourly rate will increase to $15.00/hour, plus bonus and commissions!
Essential Duties Include:
* Cold call prospects and past customers to generate interest
* Schedule appointments for Outside Sales Teams
* Document and track calls and interactions with potential customers
* Email marketing material to interested customers
* Attend and contribute to weekly virtual meetings with outside sales team
Desired Skills and Experience:
* High school diploma or GED
* Prior experience with CRM software; Gmail and Google work products
* Ability to manage multiple tabs simultaneously
* 1+ years of experience with outbound B2B sales/appointment setting in a call-center environment
* Proven history of success in exceeding sales quotas
WHAT'S IN IT FOR YOU?
* Performance based opportunities for advancement
* Solid hourly rate plus uncapped commission and incentives
* NO evening, weekend or holiday work
* Full Benefits: medical, dental, vision, life insurance, 401K and paid time off/holidays
* Fast-paced, competitive, and fun environment
* A team-oriented organization dedicated to providing you the training needed to excel
Don't miss out on this career changing opportunity! We have been named a Top Workplaces for seven years' running - 2018 to 2024!!!
New Hampshire Remote Fundraising Call Center
Remote Train Caller Job
Integral Resources, LLC is a well-established fundraising company seeking an experienced Call Center Representative to join our team. In this fast-paced, remote role, you'll be responsible for making fundraising calls to potential donors in New Hampshire. We're looking for someone who is self-motivated, with excellent communication skills and a proven track record of success.
Responsibilities
Make outbound calls to donors to ask for donations for various non-profit organizations.
Provide information about the non-profit organizations you are speaking on behalf of.
Maintain a professional and friendly demeanor while speaking to donors.
Accurately record donor information and data.
Follow scripts and prompts to ensure that all necessary information is addressed during each call.
Meet daily and weekly fundraising goals.
Attend and engage in regular training sessions to continually improve fundraising skills.
Requirements
Minimum 1 year of experience in telemarketing or phone-based sales roles.
Excellent communication skills, both written and verbal.
Must be comfortable with technology, including CRMs and Microsoft Office suite.
Must have a reliable internet connection and a quiet workspace to make calls.
Self-motivated with the ability to work independently and meet daily goals.
Ability to follow scripts and guidelines with attention to detail.
Positive attitude, flexibility, and willingness to learn and grow within the company.
Benefits
Health insurance
Dental insurance
Vision insurance
Flexible schedule: Make your own schedule, call when you can
401(k) matching
Payday is EVERY FRIDAY
.50 an hour raise if you hit 25 hours (for all hours worked)
$2 for every contribution you make, plus additional incentives
Two weeks of paid training, plus an additional "Nesting Week"
A minimum of 15 hours is required, but you can work up to 40 hours a week
We work year round, not just during election season!
Prospective Caller
Remote Train Caller Job
IT'S TIME FOR A CHANGE, START 2024 OFF THE RIGHT WAY
Maharaja Enterprises LLC - Creative Financing Experts
Commission Based Pay: $500 per closing
Join Our High-Energy Team as a Remote Real Estate Cold Caller! Unlock Your Earning Potential and Ignite Your Career!
Are you ready to break into the dynamic world of real estate and unleash your potential? Look no further! We're on the lookout for enthusiastic and motivated individuals to join our team as Remote Real Estate Cold Callers.
Position: Remote Real Estate Cold Caller
Why Us?
Commission-Based Earnings: Sky's the limit! Earn generous commissions for every successful deal, putting you in control of your income.
No Experience Necessary: This is your chance to dive into the real estate industry, no experience required! We provide comprehensive training to set you up for success.
Flexible Remote Work: Work from the comfort of your home or any location that fuels your productivity. Embrace the freedom of a remote position.
Eager-to-Learn Environment: We foster a culture of continuous learning and growth. From seasoned professionals to newcomers, everyone is encouraged to learn and excel.
What You'll Do:
Cold Calling Mastery: Become a pro at initiating conversations with potential clients. You'll be the first point of contact, introducing our exciting real estate opportunities.
Lead Generation: Identify potential leads through strategic research and outbound calling. Lay the foundation for successful real estate transactions.
Team Collaboration: Work closely with our experienced real estate professionals to understand market trends and tailor your approach for maximum impact.
Client Engagement: Build rapport with potential clients, understanding their needs, and providing them with information on our exceptional real estate offerings.
What We're Looking For:
Eagerness to Learn: A hunger for knowledge and a desire to grow in the real estate industry.
Ready-to-Work Attitude: Roll up your sleeves and dive into the exciting world of real estate. Your hard work will be rewarded.
Excellent Communication Skills: Confident communication is key. You'll be the voice representing our real estate opportunities.
Positive Energy: Bring your enthusiasm to the table! A positive attitude is contagious, and we thrive on it.
How to Apply:
Ready to embark on an exciting journey in real estate? Send your resume and a brief cover letter highlighting your eagerness to learn and why you're perfect for this role to [Email Address]. We can't wait to welcome you to our team!
Note: This is a commission-based position with limitless potential. We believe in your success, and your hard work will be the driving force behind your earning potential. Embrace the challenge, and let's make waves in the real estate industry together!
Job Types: Full-time, Part-time, Contract
Benefits:
Flexible schedule
Work from home
Experience level:
No experience needed
Shift:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Supplemental pay types:
Commission pay
Weekly day range:
Monday to Friday
Weekends as needed
Work setting:
Remote
Work Location: Remote
Job City
Dallas,GA.
State
Georgia
Country USA Job Name Prospective Caller