Perform towing, accident recovery, and abandoned vehicle recovery using assigned truck and towing equipment correctly as trained. Present to customer a professional self- image and Company image through excellent service, safe operation, and timeliness. Maintain truck and equipment in compliance with Company guidelines. Perform necessary documentation timely and correctly according to procedures in effect. QUALIFICATIONS:
- Arrive at work on time daily, ready for duty when shift starts
- HS diploma (or equivalent).
- Excellent driving skills and valid driver's license (copy required during interview).
- Ability to operate a tow truck (experience preferred); heavy duty wreckers.
- General Understanding of vehicle mechanics, transmission types, front and rear wheel drive vehicles.
- General sense of direction and understanding of maps and the ability to navigate both day and night.
- Have a clean driving record and excellent work references.
- Have a positive attitude, great work-ethic, and be team-oriented.
- Follow management direction and leadership well.
- Work well independently, have initiative, and be dependable.
- Able to calmly handle stressful situations.
- Be experienced using GPS and/or Map programs on your cell phone.
- Able to write English well and communicate well and speak English fluently.
- Work on call, be conscientious about answering your phone when on call and communicate well with your team.
- Have no physical limitations against working in summer heat or winter cold, rain, working at night and the early hours of the morning. Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment, some of which may be heavy (50+ pounds) or awkward.
Responsibilities:
- Prepare and maintain records in accordance with company policies and procedures.
- Provide assistance to resolve customer issues.