What is a tow truck dispatcher and how to become one

Updated January 8, 2025
2 min read
ScoreTow Truck DispatcherUS Average
Salary
2.9

Avg. Salary $37,445

Avg. Salary $59,228

Diversity
8.8
Race

American Indian and Alaska Native 0.91%

Asian 3.85%

Black or African American 10.27%

Hispanic or Latino 17.51%

Unknown 5.06%

White 62.40%

Gender

female 63.89%

male 36.11%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress Level
8.4

Stress level is high

7.1 - high

Complexity Level
5.2

Complexity Level is intermediate

7 - challenging

Work Life Balance
5.0

Work Life balance is fair

6.4 - fair

Key steps to become a tow truck dispatcher

  1. Explore tow truck dispatcher education requirements

    Most common tow truck dispatcher degrees

    High School Diploma

    35.2 %

    Associate

    26.8 %

    Diploma

    16.9 %
  2. Start to develop specific tow truck dispatcher skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Tow Truck35.28%
    Emergency Calls14.73%
    Phone Calls12.29%
    AAA11.48%
    Inbound Calls4.28%
  3. Complete relevant tow truck dispatcher training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New tow truck dispatchers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a tow truck dispatcher based on U.S. Bureau of Labor Statistics data and data from real tow truck dispatcher resumes.
  4. Research tow truck dispatcher duties and responsibilities

    • Manage customer service satisfaction by providing update eta and location of drivers.
    • Receive incoming calls for towing service, police impounds, AAA, and accidents.
    • Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.
    • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.
  5. Prepare your tow truck dispatcher resume

    When your background is strong enough, you can start writing your tow truck dispatcher resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a tow truck dispatcher resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Tow Truck Dispatcher Resume templates

    Build a professional Tow Truck Dispatcher resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Tow Truck Dispatcher resume.
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
    Tow Truck Dispatcher Resume
  6. Apply for tow truck dispatcher jobs

    Now it's time to start searching for a tow truck dispatcher job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Tow Truck Dispatcher Job

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Are you a Tow Truck Dispatcher?

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Average tow truck dispatcher salary

The average Tow Truck Dispatcher salary in the United States is $37,445 per year or $18 per hour. Tow truck dispatcher salaries range between $22,000 and $61,000 per year.

Average Tow Truck Dispatcher Salary
$37,445 Yearly
$18.00 hourly

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How do tow truck dispatchers rate their job?

4.5/5

Out of 2 Tow Truck Dispatcher reviews, 100% were positive.

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Based On 2 Ratings

Career Growth
3.0
Work/Life Balance
5.0
Overall Rating
4.5
Pay / Salary
2.0

Tow Truck Dispatcher reviews

profile
4.0
A zippia user wrote a review on Jul 2024
Pros

Interacting with all kinds of people

Cons

Dealing with rude, foul-mouthed people who think rules apply to them. worrying about the drivers safety when on a call. Not much room for advancement. Doesn't pay a liveable wage for a single person in today's economy


profile
A zippia user wrote a review on Nov 2022
Pros

Working from home makes life much easier to manage.

Cons

Pay is not a liveable wage.


profile
A zippia user wrote a review on Mar 2020
Pros

Brief the point of contact between customer and driver

Cons

Micromanagement from those who think they are superior


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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