Total Health Care Jobs

Total Health Care, Inc. Title: Dentist Job Class Specification/Job Description Grade: TBD FLSA: Exempt Financial Disclosure: Required to file Designation as Essential Personnel: Yes Reporting to the Dental Director and/or their designee, the Dentists are responsible for providing safe dental care to all patients. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions Assume quality care of all THC dental patients. Administer anesthesia and perform scheduled procedures. Adhere to the highest standards of dental practices, ethics and professionalism at all times. Proper documentation of procedure performed on patients. Formulate treatment plan for all patients and list it on treatment plan form. Chart all existing dental work (e.g., missing teeth, decay, pocket depths and soft tissue changes). Read radiographs and document all observations. Treatment plan should always be explained orally to patients before giving them a written plan. Ensure that patient's chief complaints are addressed when possible. Other tasks as detailed by Dental Director. Refer when necessary. Do some hygiene procedures. Proficiently in simples and surgical extractions, crown & bridge, prosthodontics, and basic restoration. Able to commute between two of our sites. Minimum Education, Training and Experience Required Graduation from an accredited dental school Completion of an accredited general practice residency program is preferred Minimum of five years clinical experience preferred Ability to be clinically fluent in Spanish preferred Required Knowledge, Skills and Abilities Knowledge of FQHC operations, operating principles, guidelines and bylaws. Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate THC's vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally. Ability to communicate effectively (verbally and in writing). Ability to plan and organize work initiatives to successfully accomplish center/organizational goals and objectives. Ability to multi-task, prioritize and delegate as appropriate. Strong analytical, problem solving and interpersonal skills. Ability to identify, develop and implement short/long-term strategic goals and objectives. Ability to develop and maintain customer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills. Ability to: ensure and advocate for quality healthcare and services; and lead and manage a diverse staff. Licenses and Certifications Unrestricted license to practice dentistry in the State of Maryland (not applicable to commissioned NHSC/PHS officers) Current CPR (BLS) certifications. ACLS preferred Current Maryland CDS and DEA registrations Current Medicare and Medicaid provider numbers (or eli Job Summary)

The FT Registered Nurse at Allied Digestive Health is responsible for providing high-quality care in a dynamic gastroenterology environment. This position requires at least two years of nursing experience and current licensure in New York. The organization emphasizes personalized treatment plans and values physician input while maintaining operational support. Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health - US News & World Report. We are excited to announce that we are looking for a FT Triage Registered Nurse at Albany Gastroenterology Associates in Albany. NY. The Registered Nurse must have the following qualifications and experience: • Graduate of accredited school of nursing. • Current licensure as a registered nurse in the state of NY • BCLS/ACLS preferred. • Two (2) years' experience as a registered nurse. Keywords: Registered Nurse, gastroenterology, healthcare, patient care, nursing, Albany NY, licensed nurse, health services, BCLS, ACLS

Reporting to the Chief Operating Officer and/or their designee, the Call Center Supervisor will professionally assist in responding to all incoming calls, efficiently distribute all calls to the appropriate destinations, and make primary care appointments for external customers who access the telephone appointment line. Additionally, provides system analyst leadership for pillar systems such as Interactive Voice Response (IVR), Computer telephony integration (CTI), Automatic Call Distributor (ACD), call routing and queuing, customer case management systems, Softphone, call analytics and reporting platforms. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions • Responsible for hiring the Call Center Team and for maintaining the required staff pattern needed for the efficient performance of the program. • Oversee the day-to-day operations of the contact center Coach call center staff through challenging customer service issues. • Responsible for capacity and budgeting of technology and disaster recovery planning to insure efficient, cost effective, and reliable contact center systems • Oversight of program deliverables by planning and implementing contact center strategies and operations; improving systems and process and managing staff. • Lead team meetings and give presentations to executives • Maintains and improves contact center operations by monitoring system/equipment performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; overseeing the implementation of upgrades. Analyze call center data and prepare reports for upper management • Create strategies to improve customer support and minimizing expense • Develop standard reporting for each contact center on predetermined KPIs • Escalate performance issues real-time to management and 8x8 • . Provides exceptional internal/external customer service to patients, staff, and outside facilities. • Oversees the team to support the tasks of making age-specific appointment, verify demographic information, gather insurance information, and obtain prior authorization for appointments, if necessary Utilize data findings and analysis to identify process gaps and opportunities for increased service levels • Responsible for leading, monitoring and distributing reporting and analytics to leadership team and other business partners • Facilitate frequent and regular meetings with leadership to maintain working relationships, ensuring data needs are met • Monitors and Track Staff attendance and performance • Monitors recorded calls for Quality Assurance • Processes department payroll • Creates and maintains departmental Policies & Procedures Trains of new department staff • Reports on departmental performance • Other duties as assigned • Collect/analyze and report contact center statistics • Complete monthly reporting on phone utilization for leadership review Provide ongoing staff training to ensure compliance and skills related to the management of the THC phone system Minimum Education, Training and Experience Required Minimum of 8 years' experience working with the public in a high-volume atmosphere. Minimum 3 years experience as a manager supervising a team of staff. Work experience with call center technology and reporting platforms. Previous experience in a healthcare setting preferred... Required Knowledge, Skills, and Abilities Knowledge of FQHC operations, operating principles, guidelines, and bylaws. Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate THC's vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally. Personnel interviewing skills, Ability to communicate effectively (verbally and in writing). Ability to plan and organize work initiatives to successfully accomplish center/organizational goals and objectives. Ability to multi-task, prioritize and delegate as appropriate. Strong analytical, problem solving and interpersonal skills. Proficient in MS Office including Visio, experienced in IVR system design, 1-3 years of Call Center analytics experience and/or business forecasting, strong analytical skills, adept data mining, data analysis and data presentation Ability to identify, develop and implement short/long-term strategic goals and objectives. Ability to develop and maintain customer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills. Ability to: ensure and advocate for quality healthcare and services; and lead and manage a diverse staff. Licenses and Certifications None Physical Demands Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Ability to effectively use and operate various items of office related equipment, such as, but not limited to personal computer, calculator, copier, and fax machine. Ability to lift, carry, push, or pull heavy objects more than 75lbs as well as squat, walk, climb, bend, crouch, stoop, kneel, stand, grasp, reach, pull and repetitive motions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is typically performed in an office setting or a variety of environments and conditions including offices, mechanical rooms, confined spaces, and other circumstances that include increased physical risk and exposure to adverse environmental conditions.

Reporting to the Linkage to Care Supervisor and part of the HIV Services Department, the CTR Coordinator is responsible for providing HIV counseling and testing and prevention services to clients of the clinic and community and is the coordinator for CTR services. This position works very closely with the various clinical departments to design services specific to the needs of the department and community partner providers and the patients for whom they serve. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions * Coordinates and ensures compliance of CTR services by monitoring protocols and workflows of all CTR staff. * Monitors and provides reports regarding testing outcomes and referred/linked services * Ability to establish relationships with providers and key personnel throughout the system of care, as well as, relationships with outside agencies in order to assist with rapid testing. * Provides on-site Rapid HIV testing to referred individuals identified by treatment providers, community partners, and during community Outreach Events. * Refers any positive results to the relevant county/state Department of Health. * Provide Pre/Post-test counseling for any HIV testing through the CTR program. * Provides linkage to care services to individuals identified as HIV positive. * Establish and maintain relationships with Total Health Care providers and staff, as well as community agencies in order to connect required services to patients quickly. * Gather patient data and clinical information for data entry into EHR and/or other designated data/reporting system. * Flexible and able to work in a changing environment with a positive perspective. * Participates in outreach and health screening activities during events in the community. * Schedule appointments as needed. * When contacting patients for upcoming appointments, accurately communicate the appointment information and any other facility-specific information needed to have a successful appointment. * Document all contacts in a clear, concise and timely manner according to agency and departmental policy. * Attend and participate in all staff meetings, training, conferences…etc. * Works as part of the multi-disciplinary team to provide tools and strategies using a patient-centered approach to support individuals being tested and linked to care. * Work in tandem with the Outreach Coordinator to meet program goals. * Perform venipuncture and specimen procurement, if in possession of appropriate credentials (ie. Medical Assistant, Phlebotomist, etc.) to do so. * Behaves in accordance with THC's customer service standards to promote patient satisfaction which includes greeting all patients and/or visitors. * Adheres to organizational policy and procedures, OSHA, HIPAA, and other related guidelines. * Participates in quality initiatives and supports the organizational strategic goals * Other duties as assigned. Minimum Education, Training and Experience Required * A minimum of a High School Diploma is required. * HIV Testing and Counseling Certification preferred Phlebotomy experience preferred

Albany Gastroenterology Consultants have partnered with Allied Digestive Health which is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health - US News & World Report. We are excited to announce that we are looking for a Full-Time Licensed Practical Nurse Direct Access at Albany Gastroenterology Consultants of Albany New York The Licensed Practical Nurse Direct Access Responsibilities are: • Conducting nursing interviews to determine medical eligibility for screening colonoscopy/endoscopy. This process includes collecting medical and family histories from patients, reviewing preps and scheduling procedures or office visits. • Managing the patient throughout our Capsule Endoscopy procedure process; includes obtaining and reviewing patient medical history, providing prep instructions, placement and removal of Capsule Endoscopy equipment, guidance to patient during procedure process. • Place and remove equipment for Capsule Endoscopies • Providing high quality patient care in an office setting is required The Licensed Practical Nurse Direct Access must have the following qualifications and experience: • Current NYS LPN license • Minimum of one year of experience in a clinical setting • Intermediate level of computer skills • The ability to provide a safe and comfortable environment for our patients is a must • Must have demonstrated knowledge and skills to provide appropriate care to all age groups. We offer a competitive base salary, generous benefits, including: Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. *Sign on bonus of $500.00 *This is a hybrid position Job Type: Full-Time

This is an RN position that specifically requires experience in STI, PrEP/PEP clinical care with an interest in supporting programmatic STI, PrEP/PEP services.

Total Health Care, Inc. Title: Medical Assistant (MA) Certified Medical Assistant (CMA) Job Class Specification/Job Description Grade: TBD FLSA: Non-Exempt Financial Disclosure: May be required to file Designation as Essential Personnel: No Job Summary Reporting to the Clinical Manager or Program Director and/or their designee, the Medical Assistant (MA) and Certified Medical Assistant (CMA) are responsible for performing physician support services that help ensure that the medical centers run efficiently. The Total Health Care MA/CMA is an integral member of the healthcare team and is recognized as being one of the first clinical staff to engage with a patient during a provider visit. The tone set for the visit by the MA/CMA can contribute to the overall impression of the clinic and influence how the patient engages with the care team. General responsibilities for all medical assistants may include both administrative as well as clinical duties. Administrative duties involve collecting demographic and payment information from Total Health Care's (THC) patients at point of service, verifying and entering insurance information into THC's Electronic Medical Records (EMR) systems (dental, CESH, substance abuse, or medical), patient registration, scheduling appointments, processing encounters, and assisting with the reduction of unnecessary write-offs and negative adjustments for uncollectible charges. Clinical activities include performing necessary clinical assessments such as vital signs and POC testing, giving injections, performing EKG's, assisting with procedures, and documenting clinical activities in accordance with governmental and institutional guidelines and protocols. Licenses and Certifications Completion of an approved Medical Assistant program Completion of a nationally recognized Medical Assistant Certification Exam for Certified Medical Assistants Physical Demands Ability to lift, carry, push or pull heavy objects in excess of 75lbs as well as squat, walk, climb, bend, crouch, stoop, kneel, stand, grasp, reach, pull and repetitive motions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Office setting.

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**Only Candidates with accreditation for CHW certification training program from the MD DOH will be considered*** Reporting to the Manager of Population Health and/or their designee, the Community Health Worker (CHW) is responsible for helping patients navigate and access services. The CHW will refer the patient as needed to case managers and other members of the health care team for follow up with social and economic issues and increase awareness and need for health prevention. This position also participates in outreach and health screening activities organized by THC's Marketing and Business Development Department. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions Establishes a supportive relationship with patients and their families to encourage their active engagement in their health care. Assists with scheduling appointments as needed and makes home visits as directed by supervisor. Collaborates with care team to help patient understand care plan and self-care management goals while trying to reduce cultural and socio-economic barriers between patients and their families and health care entities. Provides timely communication to the RN Coordinator/RN Team Leader or designee to report patient issues to ensure coordination of care and appropriate referrals to other members of the care team. Conducts eligibility determination, enrollment, and follow-up with uninsured patients. Assists patients with completing applications and registration forms. Participates in focused outreach and community health screenings and promotes services and programs at THC. Provides referrals for community services as appropriate and in consultation with the care team. Provides accurate and timely documentation and reports in compliance with THC policies and procedures. Assists patients in securing transportation to appointments. CHWs are prohibited from transporting patients. Other duties as assigned. Minimum Education, Training and Experience Required High School Diploma Previous job experience in in health care or social services. Bilingual (Spanish) preferred Verifiable good driving record and reliable transportation The Maryland Department of Health issued a directive effective Wednesday, September 1, 2021 , employees required to show proof of [a] first dose or single dose of COVID-19 vaccination.” This mandate makes the requirements effective for every healthcare system in the state.

All Care Therapies is at the forefront of utilizing cutting-edge technology to deliver in-home speech, occupational, and physical therapy services for a diverse clientele, spanning children to adults with various disorders and conditions. As a leading provider of virtual in-home therapy, we excel in addressing the unique needs of each client within the familiar comfort of their environment. Job Description We are hiring in all 50 states to provide services for clients in California & Nevada. We are also offering reimbursement for California and/or Nevada licensure! Are you Interested in Teletherapy? Join our SLP team! We are actively seeking part-time and full-time Speech Language Pathologists (SLPs) to join our Provider Network. This is a 100% remote opportunity, requiring a minimum commitment of 12 hours per week for part-time and 30 hours per week for full-time positions. You will have the opportunity to conduct treatment with our diverse client population of children and adults. We deliver skilled speech therapy services and interventions tailored to the unique needs of our clients with receptive and expressive language disorders, fluency, voice, and apraxia of speech. What You Will Do Provide remote speech-language therapy services to clients Conduct online speech-language assessments to determine eligibility for speech services Develop, coordinate, implement, and monitor an individual's plan of care via teletherapy Maintain a caseload of kids, adults, and the geriatric population Keep appropriate and daily documentation Why Join Us We are a therapist-owned and operated organization Career Advancement - We believe in recognizing high-performing teams Efficient web-based documentation system Growing company in a new model of service delivery Monthly team meetings Supportive collaboration with the Clinical team and Supervisors Training, assessments, and materials provided Compensation 1099 | Bilingual - $60.00 for 60-minute evaluations and $30.00 for 30-minute therapy sessions. 1099 | Non-Bilingual - $56.00 for 60-minute evaluations and $28.00 for 30-minute therapy sessions. W2 | $43.00 - $56.00 per hour commensurate with experience, qualifications, and bilingualism. *Reimbursement for licensure(s) will be paid out after 145 hours of work. Qualifications Master's degree in Speech-Language Pathology Active CA State Speech Language Pathologist License or able to obtain a CA license Experience in a clinic or school setting or successful clinical interview Technical proficiency to conduct teletherapy through our all-inclusive platform Should be comfortable working with children (18 months+) Bilingual in Spanish or Russian preferred but not required Additional Information All your information will be kept confidential according to EEO guidelines. All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

BILINGUAL GREAT SCHEDULE M-F 8:30am to 5 pm! Full-Time, Part-Time , PRN opportunities The Nurse Practitioner position provides leadership and direction to the medical unit and its daily clinical operations. The Nurse Practitioner works as an adjunct to and in collaboration with the Population Health Team and Physicians. Essential Job Functions · Determines and assesses the health status of patients by reviewing records, taking comprehensive medical histories, and performing physical examinations; and records findings. · Initiates, performs and directs other nurses to perform screening and diagnostic tests, including blood draws, cultures, skin tests, pap smears, and other procedures appropriate for patient's condition. · Performs routine laboratory work and other tests, and interprets results; or arranges for such procedures at other facilities. · Plans and oversees on-going treatment and clinical management of patients in stable phases of chronic illness, and general health maintenance of non-chronic, non-acute patients. · Informs, counsels and instructs individuals and families on their specific health problems, test results, and general health-related matters such as nutrition, birth control, social behavior, growth and development, aging and substance abuse. · Acts as a clinical consultant to medical, nursing, paramedical personnel; consults and confers with a wide variety of health and related care providers, such as public health nurses, social workers and mental health workers. · Consults with physicians regarding patient's conditions, diagnosis, treatment plan, medication orders and need for specialty care; keeps physician advised of patient status as necessary. · Prescribes medications according to proper clinical care and standards of practice. · Recognizes situations requiring physician care, such as acute conditions requiring immediate attention, changes in chronic conditions, and indications of early stages of chronic conditions. Minimum Education, Training & Experience Required Nurse Practitioner certification in the State of Maryland. Completion of an approved internship program. Completion of at least two (2) years of approved residency program. Maryland Medical License and State/Federal DEA. Must be a Board Eligible or Board Certified. Certification in Basic Life Support required; Advanced Cardiac Life Support preferred. Two (2) or more years of Nurse Practitioner experience in ambulatory and/or clinical area of interest with at least one year in a leadership role.

Reporting to the Case Management Supervisor and/or their designee, the Non-Medical Case Manager is responsible for providing Non-Medical Case Management Services, that include EFA and Co-Morbidity Services and monitoring Ryan White eligibility. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions Manages a caseload of patients Ensures all intake assessments are completed and assessments are reviewed semi-annually Ability to assess clients for needs related to treatment education, risk reduction and prevention. Responsible for all new patients are properly oriented to the unit (i.e. understand rules, policies, procedures, sign consent/release of information forms) Responsible for developing, implementing and evaluating individualized patient care plans Establishes long and short term goals for the patient which are S-M-A-R-T(Smart, Measurable, Achievable, Realistic, Timely) Ensure the patients are linked to care management and staff adhere to appropriate lines of communication that promote team based and patient centered care Ensure that advance preparations for patients are coordinated for providers and with patients. Participates in patient centered interdisciplinary care conferences and meetings as required. Acts as a liaison between patients, their families and healthcare providers Improve patients' quality of life through collaboration and follow up care Ensure customer service standards are continuously demonstrated. Facilitate collaboration between community health education resources and the patients Assist patients with creating, monitoring and documentation of self-management goals and follow up with patients regarding set goals, identify for needs assessment. Effectively tracks outcomes of care on an individual and aggregate basis regarding the patients Gathers and documents attempts to gather program eligibility information. Assist with navigation in patients' use of health center services Participates in professional development opportunities and attends staff/team meetings as deemed necessary Documents in medical record per policy and standards Provides in-service training, and on-the-job training to new staff within the scope of service Maintains information in a confidential manner in compliance with HIPAA and confidentiality policies and procedures. Performs other duties as assigned. Travel is required Minimum Education, Training and Experience Required AA Degree Required Bachelor's Level Degree preferred One year Case Management experience preferred

Reporting to the Linkage to Care Supervisor and part of the HIV Services Department, the CTR Coordinator is responsible for providing HIV counseling and testing and prevention services to clients of the clinic and community and is the coordinator for CTR services. This position works very closely with the various clinical departments to design services specific to the needs of the department and community partner providers and the patients for whom they serve.

Reporting to the Revenue Cycle Manager and/or their designee, the Patient Access Specialist (PAS) is responsible for confirming patient demographic and insurance information to ensure accurate billing for services provided by Total Health Care (THC). To accomplish this, the PAS must enter all necessary information into Total Health Care's (THC) Electronic Medical Record (EMR) systems for all departments (i.e. dental, medical, mental health or substance abuse). The PAS identifies patients in need of financial assistance and assist them per THC policies and procedures. Bilingual in Spanish is preferred. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, Medical Insurance companies (Payers)/Managed Care Organizations (MCOs) contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions: Completes insurance verification (EVS) on all patients scheduled to be seen at any THC site or department (Pediatrics, Adult Medicine, OB/GYN, Dental, infectious disease, IBH, CESH/Substance Abuse). Confirms and enters patient's current insurance status in the Practice Management System (PMS) at the time of check in. Communicates co-pay or payment requirements at time of service. Collects payments, co-payments as well as deductibles at point of service and post receipts accordingly. Completes daily self-pay log for self-pay patients and obtains appropriate sign-off Reconciles receipts and prepare point of service collections for bank deposit. Adheres to company procedures for keeping of cash secure Confirms that THC is listed as the facility providing care for the patient and ensuring that the specific THC Primary Care Provider is entered in the PMS. Confirms authorizations are secured for CESH and Substance Abuse departments for current and upcoming visits. Obtains secondary QMB cards for qualified patients. Completes Medicare Secondary Payer questionnaire for appropriate coordination of benefits. Assists with meeting department goals and department KPIs measures while maintaining integrity. Follows up with patient to clarify benefits and correct coordination of benefit issues. Provides financial counseling and providing information about the Maryland Health Connection, including eligibility requirements for applicable federal premium subsidies and cost-sharing assistance. Facilitate enrollment into Medicaid, MCHP, or a Qualified Health Plan. Provides referrals to appropriate agencies including the Attorney General's Health Education and Advocacy Unit (HEAU) and the Maryland Insurance Administration (MIA), for applicants and enrollees with grievances, complaints, questions or the need for other social services. Scans front and back of patients' insurance/identification cards so they can be uploaded to the EMR. Completes the primary care provider change form if provider information is not valid and submits it via secure fax and obtain fax confirmation receipt on the day of the visit. Assists patients with completion of the Intake/Consent forms and OMS Obtains all necessary signatures and documentation required by the patients' insurance plan. Determines the appropriate financial class and/or account type and correctly assign primary and secondary insurance billing status when two insurance plans require coordination of benefits. Determines eligibility of patients for 30 day/6 month sliding fee scale Monitors 6 month sliding fee patients for appropriateness and to determine insurance eligibility status. Tracks Department of Social Services vouchers and other third party/community payer documentation as well as medical form and submit to Revenue Cycle Manager for billing. Other duties as assigned. Minimum Education, Training and Experience Required High School diploma or equivalent (post High School education preferred) and/or any combination of education, training and experience providing understanding of the field and the ability to perform the essential functions of the job. Two years hospital or physician practice patient registration, customer service, insurance verification, financial clearance, or billing and ICD-9 medical coding experience in a healthcare environment. Certification as a Certified Healthcare Access Associate CHAA (NAHAM) Required Knowledge, Skills and Abilities Knowledge of FQHC operations, operating principles, guidelines and bylaws. Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate THC's vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally. Ability to communicate effectively (verbally and in writing). Ability to plan and organize work initiatives to successfully accomplish center/organizational goals and objectives. Ability to multi-task, prioritize and delegate as appropriate. Strong analytical, problem solving and interpersonal skills. Ability to identify, develop and implement short/long-term strategic goals and objectives. Ability to develop and maintain customer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills. Ability to: ensure and advocate for quality healthcare and services; and, lead and manage a diverse staff.

Total Health Care, Inc.Title: Dentist Job Class Specification/Job Description Grade: TBD FLSA: Exempt Financial Disclosure: Required to file Designation as Essential Personnel: Yes Reporting to the Dental Director and/or their designee, the Dentists are responsible for providing safe dental care to all patients. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions Assume quality care of all THC dental patients. Administer anesthesia and perform scheduled procedures. Adhere to the highest standards of dental practices, ethics and professionalism at all times. Proper documentation of procedure performed on patients. Formulate treatment plan for all patients and list it on treatment plan form. Chart all existing dental work (e.g., missing teeth, decay, pocket depths and soft tissue changes). Read radiographs and document all observations. Treatment plan should always be explained orally to patients before giving them a written plan. Ensure that patient's chief complaints are addressed when possible. Other tasks as detailed by Dental Director. Refer when necessary. Do some hygiene procedures. Proficiently in simples and surgical extractions, crown & bridge, prosthodontics, and basic restoration. Able to commute between two of our sites. Minimum Education, Training and Experience Required Graduation from an accredited dental school Completion of an accredited general practice residency program is preferred Minimum of five years clinical experience preferred Ability to be clinically fluent in Spanish preferred Required Knowledge, Skills and Abilities Knowledge of FQHC operations, operating principles, guidelines and bylaws. Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate THC's vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally. Ability to communicate effectively (verbally and in writing). Ability to plan and organize work initiatives to successfully accomplish center/organizational goals and objectives. Ability to multi-task, prioritize and delegate as appropriate. Strong analytical, problem solving and interpersonal skills. Ability to identify, develop and implement short/long-term strategic goals and objectives. Ability to develop and maintain customer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills. Ability to: ensure and advocate for quality healthcare and services; and lead and manage a diverse staff. Licenses and Certifications Unrestricted license to practice dentistry in the State of Maryland (not applicable to commissioned NHSC/PHS officers) Current CPR (BLS) certifications. ACLS preferred Current Maryland CDS and DEA registrations Current Medicare and Medicaid provider numbers (or eli Job Summary)

divdivdivdivdivdivdivdivdivdivdivdiv/divp id="is Pasted" **Only Candidates with accreditation for CHW certification training program from the MD DOH will be considered***/pp /ppstrong Job Summary/strong/pp Reporting to the Manager of Population Health and/or their designee, the Community Health Worker (CHW) is responsible for helping patients navigate and access services. The CHW will refer the patient as needed to case managers and other members of the health care team for follow up with social and economic issues and increase awareness and need for health prevention. This position also participates in outreach and health screening activities organized by THC's Marketing and Business Development Department. /pp Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information./pp /ppstrong Example of Essential Job Functions /strong/pul type="disc"li Establishes a supportive relationship with patients and their families to encourage their active engagement in their health care./lili Assists with scheduling appointments as needed and makes home visits as directed by supervisor./lili Collaborates with care team to help patient understand care plan and self-care management goals while trying to reduce cultural and socio-economic barriers between patients and their families and health care entities./lili Provides timely communication to the RN Coordinator/RN Team Leader or designee to report patient issues to ensure coordination of care and appropriate referrals to other members of the care team. /lili Conducts eligibility determination, enrollment, and follow-up with uninsured patients./lili Assists patients with completing applications and registration forms./lili Participates in focused outreach and community health screenings and promotes services and programs at THC./lili Provides referrals for community services as appropriate and in consultation with the care team./lili Provides accurate and timely documentation and reports in compliance with THC policies and procedures./lili Assists patients in securing transportation to appointments. CHWs are prohibited from transporting patients./lili Other duties as assigned./li/ulpstrong /strong/ppstrong Minimum Education, Training and Experience Required/strong/pul type="disc"li High School Diploma/lili Previous job experience in in health care or social services./lili Bilingual (Spanish) preferred /lili Verifiable good driving record and reliable transportation/li/ulp The Maryland Department of Health a href="****************************************************************************************************************************** target="_blank"issued/a a directive effective strong Wednesday, September 1, 2021/strong, employees required to show proof of [a] first dose or single dose of COVID-19 vaccination.” This mandate makes the requirements effective for every healthcare system in the state. /pp /pdivdiv class="fr-view"pbr//p/div/div/div/div/div/div/div/div/div/div/div/div /div

BI-LINGUAL PREFERRED GREAT SCHEDULE M-F 8:30am to 5 pm! Full-time, Part-time, PRN opportunities The Nurse Practitioner position provides leadership and direction to the medical unit and its daily clinical operations. The Nurse Practitioner works as an adjunct to and in collaboration with the Population Health Team and Physicians. Essential Job Functions * Determines and assesses the health status of patients by reviewing records, taking comprehensive medical histories, and performing physical examinations; and records findings. * Initiates, performs and directs other nurses to perform screening and diagnostic tests, including blood draws, cultures, skin tests, pap smears, and other procedures appropriate for patient's condition. * Performs routine laboratory work and other tests, and interprets results; or arranges for such procedures at other facilities. * Plans and oversees on-going treatment and clinical management of patients in stable phases of chronic illness, and general health maintenance of non-chronic, non-acute patients. * Informs, counsels and instructs individuals and families on their specific health problems, test results, and general health-related matters such as nutrition, birth control, social behavior, growth and development, aging and substance abuse. * Acts as a clinical consultant to medical, nursing, paramedical personnel; consults and confers with a wide variety of health and related care providers, such as public health nurses, social workers and mental health workers. * Consults with physicians regarding patient's conditions, diagnosis, treatment plan, medication orders and need for specialty care; keeps physician advised of patient status as necessary. * Prescribes medications according to proper clinical care and standards of practice. * Recognizes situations requiring physician care, such as acute conditions requiring immediate attention, changes in chronic conditions, and indications of early stages of chronic conditions. Minimum Education, Training & Experience Required Nurse Practitioner certification in the State of Maryland. Completion of an approved internship program. Completion of at least two (2) years of approved residency program. Maryland Medical License and State/Federal DEA. Must be a Board Eligible or Board Certified. Certification in Basic Life Support required; Advanced Cardiac Life Support preferred. Two (2) or more years of Nurse Practitioner experience in ambulatory and/or clinical area of interest with at least one year in a leadership role.

Great Schedule M-F 8:30 am to 5 pm Reporting to the Clinical Manager or designee, the Registered Nurse (RN) will work with diverse populations with multifaceted needs. The RN will serve as a care planner, care coordinator, advocate and record keeper for the patients of THC and their families. They are responsible for providing nursing care through, nursing assessment, teaching, nursing plans of care and routine nursing procedures. The nurse-patient/family relationships, continuity of care and accountability are central to the delivery of individualized high quality patient care. This position works to plan and coordinate the delivery of excellent patient care in collaboration with the physician, other healthcare providers, department support staff, and other disciplines. Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information. Example of Essential Job Functions * Provides care in collaboration with the patient, THC healthcare team, outside providers, and family as appropriate. * Acts as a patient advocate. Serves as a liaison between patients, their families and healthcare providers and health care team to improve patients' quality of life through collaboration and follow up care. * Demonstrates the knowledge and skills necessary to provide expected standards of care based on physical, psychosocial, cultural, educational, spiritual, safety and age-appropriate considerations of patients. * Develops, implements and evaluates individualized patient care plans and facilitates coordination of care across the continuum. * Demonstrates strong organizational skills that maintain and coordinate safe delivery of quality care. * Maintains oversight over the clinic to ensure safe patient care by maintaining logs, checking expiration dates of medications and medical surgical supplies, maintaining emergency cart and ensuring compliance with the Maryland VFC Program. * Takes full and ultimate responsibility for the quality of nursing care he/she provides to individuals and groups, including but not limited to health maintenance, teaching, counseling, collaborative planning and restoration of optimal functioning and comfort. * Performs medication administration, venipuncture, clinical nursing assessment/triage, and other clinical nursing skills as required. * Provides delegation and supervision in accordance with the Nurse Practice Act - Provides leadership and oversight of the health care team to ensure efficient, quality care is provided by the members of the healthcare team. * Assures timely and efficient flow of the clinic. Prioritizes tasks efficiently and effectively and completes Patient Cases and Follow Up in a timely fashion according to THC policy. * Ensure medical care and follow up are planned and documented and that all requests for services are completed for each patient upon exit. * Documents appropriately in the EMR. ie nurse visits and triage/walk ins if necessary. * Assists with timely completion of forms and documents needed by patients, families or other required documents. * Communicates regularly and as needed with Clinical Manager. Keeps manager aware of any concerns in the clinic. * Provides quality care and customer service to the patients and their families, regardless of their socio-economic status. * Provides excellent customer service to internal and external customers, patients and their families under all circumstances, exercising conflict resolution skills with customers and staff when necessary. * Demonstrate autonomy by utilizing the nursing process to assess patients and determine next steps in the delivery of care. * Practices within the Nurse Practice Act, ANA standards of Practice and Code of Ethics * Demonstrates THC core values that reflect the mission of THC. * Practices in accordance to Total Health Care policies, protocols, procedures, and workflows. * Maintains a current level of nursing knowledge and skills by completing all mandatory training and scheduled competencies. * Maintains compliance with infection control procedures and regulatory requirements * Maintains and uphold all regulatory requirements including HRSA, UDS, and PCMH. * Maintains HIPAA regulations. * Attends staff and department meetings as needed. * Performs other duties as assigned. Minimum Education, Training and Experience Required Current Maryland RN licensure, graduate of an accredited nursing program and one year minimum experience in an acute care facility required. BSN preferred. Current BLS certification required. Required Knowledge, Skills and Abilities Knowledge of FQHC operations, operating principles, guidelines and bylaws. Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate THC's vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally. Ability to communicate effectively (verbally and in writing). Ability to plan and organize work initiatives to successfully accomplish center/organizational goals and objectives. Ability to multi-task, prioritize and delegate as appropriate. Strong analytical, problem solving and interpersonal skills. Ability to identify, develop and implement short/long-term strategic goals and objectives. Ability to develop and maintain customer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills. Ability to: ensure and advocate for quality healthcare and services; and, lead and manage a diverse staff. Licenses and Certifications Nursing License issued in the state of Maryland Current CPR certification COVID Vaccination Required: The Maryland Department of Health issued a directive effective Wednesday, September 1, 2021, employees required to show proof of [a] first dose or single dose of COVID-19 vaccination." This mandate makes the requirements effective for every healthcare system in the state.

Reporting to the Case Management Supervisor and/or their designee, the Non-Medical Case Manager is responsible for providing Non-Medical Case Management Services, that include EFA and Co-Morbidity Services and monitoring Ryan White eligibility.