Front End Associate
The TJX Companies, Inc. Job In Campbell, CA
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.
Posting Notes: Marshalls Store 0529 || 1875 S. Bascom Ave. || Campbell || CA || 95008
Opportunity: Contribute To The Growth Of Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
* Promotes credit and loyalty programs
* Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
* Accurately processes and prepares merchandise for the sales floor following company procedures and standards
* Initiates and participates in store recovery as needed throughout the day
* Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
* Provides and accepts recognition and constructive feedback
* Adheres to all labor laws, policies, and procedures
* Supports and participates in store shrink reduction goals and programs
* Participates in safety awareness and maintains a safe environment
* Other duties as assigned
Who We Are Looking For: You!
* Possesses excellent customer service skills
* Able to work a flexible schedule to support business needs
* Possesses strong communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Capable of lifting heavy objects with or without reasonable accommodation
* Works effectively with peers and supervisors
* Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $16.50 to $17.00 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Marshalls Store 0529 || 1875 S. Bascom Ave. || Campbell || CA || 95008
Retail Truck Processor Associate
The TJX Companies, Inc. Job In San Rafael, CA
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 0640 || 6000 Northgate Drive || San Rafael || CA || 94903
Opportunity: Contribute To The Growth Of Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
* Promotes credit and loyalty programs
* Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
* Accurately processes and prepares merchandise for the sales floor following company procedures and standards
* Initiates and participates in store recovery as needed throughout the day
* Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
* Provides and accepts recognition and constructive feedback
* Adheres to all labor laws, policies, and procedures
* Supports and participates in store shrink reduction goals and programs
* Participates in safety awareness and maintains a safe environment
* Other duties as assigned
Who We Are Looking For: You!
* Possesses excellent customer service skills
* Able to work a flexible schedule to support business needs
* Possesses strong communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Capable of lifting heavy objects with or without reasonable accommodation
* Works effectively with peers and supervisors
* Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $16.50 to $17.00 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: HomeGoods Store 0640 || 6000 Northgate Drive || San Rafael || CA || 94903
Director, Retail Innovation
San Francisco, CA Job
About the Role
Lead and drive strategic initiatives that redefine the future of The Gap, Inc. retail stores. This role will focus on identifying, developing, and implementing The Gap, Inc. solutions that create inspiring, innovative, industry-leading store experiences that quantifiably improve brand financial performance. The ideal candidate will have a deep understanding of innovation frameworks, methodologies, and their practical, collaborative, implementation as well as of emerging trends and advanced technologies combined with the leadership skills to help others turn bold ideas into actionable plans and measurable results.
What You'll Do
Develop and Guide Retail Innovation Strategy
Define and execute a comprehensive innovation roadmap to help the brand leaders and their teams enhance store performance and customer engagement.
Identify and evaluate emerging technologies, market trends, and customer insights to integrate transformative solutions into The Gap, Inc.'s retail strategy.
Build a culture of innovation across the organization and the brands by promoting forward-thinking approaches and fostering cross-functional collaboration.
Oversee Technology Integration
Lead the exploration and encourage the adoption of advanced retail technologies, including AR/VR, smart mirrors, cashier-less checkout systems, IoT, and AI-driven solutions (where and when appropriate).
Collaborate with brands, IT, external vendors, and technology partners to ensure seamless deployment and integration of new tools and platforms
Guide technology implementations to align with brand omnichannel strategy
Reimagine the Customer Journey
Help the brands redefine their in-store experiences by integrating personalization, convenience, and interactivity into the customer journey.
Partner with store design teams to help them innovate store layouts, fitting rooms, and experiential spaces to drive engagement.
Leverage customer data and feedback to help them continuously refine and elevate the shopping experience.
Lead Strategic Partnerships and Vendor Relationships
Build relationships with technology providers, startups, and industry thought leaders to stay ahead of retail innovation trends.
Negotiate and support the negotiation of contracts and manage vendor relationships to ensure quality and alignment with company goals.
Explore partnership opportunities with complementary brands or services to create unique in-store experiences.
Measure and Report Impact
Define key performance indicators (KPIs) for innovation initiatives, such as increased sales, customer satisfaction, and operational efficiency.
Regularly assess the ROI of projects and provide insights and recommendations to the executive team.
Communicate progress and results through detailed reports and presentations to senior leadership.
Financial and Risk Management that would include:
Monitor Economic Indicators: Keep a close watch on economic indicators and market conditions to make informed decisions about store openings, closures, and investments. This includes understanding the impact of interest rates, inflation, and consumer spending patterns
Risk Mitigation Strategies: Develop and implement risk mitigation strategies to address potential challenges such as supply chain disruptions, regulatory changes, and market volatility
Who You Are
Track record of supporting and implementing sustainable and profitable innovation strategies
Proven leadership experience leading cross-functional teams and driving strategic initiatives to deliver outcomes
Extensive market, real estate and/or technology knowledge
Strong understanding of where to access and how to evaluate new business recommendations and sizing (internal and external sources)
Able to filter, prioritize, analyze, and validate complex in-depth understanding of concepts and procedures
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Director, Learning Design
San Francisco, CA Job
About the Role
As the Director of Learning Design, you will sit within HR's Talent Management organization and will be responsible for leading a dynamic and agile Learning Design team that supports enterprise talent development initiatives. This role will oversee resource planning and allocation within the Design team, operational excellence, quality control, and process optimization while fostering collaboration with Learning Experience Partners (LEPs) to deliver impactful and innovative learning solutions. The Learning Design Lead will also be responsible for establishing and maintaining Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs), as well as monitoring and tracking their adherence to ensure consistent and high-quality delivery. The ideal candidate will bring a strategic mindset, exceptional project management skills, and a commitment to advancing organizational learning objectives through cutting-edge modalities and methods.
What You'll Do
Lead and manage the Learning Design team, ensuring alignment with organizational goals and the principles of agile operations.
Oversee resource allocation, project intake, and operational workflows to meet dynamic development requirements and priorities.
Prioritize work for the team based on project intake and volume, ensuring efficient and effective use of resources.
Maintain a focus on quality control, ensuring deliverables meet established standards.
Develop and track Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) for efficient team operations,including setting up resource capacity planning and tracking to ensure optimal utilization of team resources.
Serve as a key point of contact for Learning Experience Partners (LEPs), who act as advisors and project managers for training initiatives.
Ensure smooth coordination and communication between LEPs and the Learning Design team to meet training requirements efficiently and effectively.
Design and implement project management plans to monitor and track progress across multiple initiatives.
Ensure effective planning, execution, and delivery of learning solutions in collaboration with stakeholders.
Maintain and manage a pool of external contractors to augment the team's capacity and capability needs.
Oversee contractor onboarding, performance tracking, and contract renewals as needed.
Evaluate and recommend long-term strategies for team structure, including the potential for off-shoring, near-shoring, or outsourcing to optimize cost and efficiency.
Continuously assess and enhance team operations to align with evolving business needs.
Who You Are
Bachelor's degree in Learning Design, Instructional Design, Organizational Development, or a related field; advanced degree preferred.
10+ years of experience in learning design, instructional design, talent development, or a related discipline, with 5+ years in a leadership role.
Demonstrated expertise in resource planning, project management, and process optimization.
Strong understanding of agile methodologies and their application in learning and development environments.
Exceptional interpersonal and communication skills, with the ability to influence and collaborate across diverse teams and stakeholders.
Experience managing vendor relationships and contract negotiation.
Strategic mindset with a proven track record of driving organizational change and innovation.
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Beauty Advisor
Santa Clara, CA Job
Beauty Account Coordinator - Estee Lauder
Santa Clara, CA, United States
Full time Schedule
$53,520-$89,160
Annually*
* based on job, location, and schedule
Job Description
Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
The Beauty Account Coordinator serves as the advocate for driving sales, functioning as the category/brand expert in Cosmetics for assigned stores/brands. Their focus is on elevating the store experience through extensive product knowledge and training, delivering best-in-class customer service, and collaborating with and influencing store partners. They direct consistent store execution by serving as knowledgeable and strategic business partners, identifying opportunities. Additionally, the Account Coordinator strategizes and leads the execution of Beauty events to drive sales and cultivate an environment of continuous learning for all Beauty Colleagues on the floor. In leading the elevation of service, the Account Coordinator empowers all Beauty associates to become beauty experts and supports multi-brand selling across the floor. Other duties may also be assigned.
What You Will Do
Analyze business results (store, category, brand, product, etc.) to identify and highlight sales-driving opportunities in order to achieve goals.
Communicate clear, concise priorities, strategies, and direction to Division and store teams using written, in-person, and virtual communication methods as needed, tailored to the appropriate audience.
Collaborate with Regional Merchandise Execution, Beauty Field Directors, and Store partners to actively support growth in stores.
Lead and participate in event execution, covering corporate, promotional, vendor launch events, and virtual events. Take the lead on local event strategy, planning, and execution. Collaborate with store and division partners for both in-store and virtual events, and conduct post-event analysis.
Prepare for, participate in, and follow up on store visits and pre-season planning meetings. Partner with stores and plan for both in-person and/or virtual visits to support store growth.
Develop collaborative relationships with vendors and effectively communicate priorities and needs.
Direct, observe, and assess consistent execution based on national guidelines and standards (i.e., planograms, fixture placement, visual/collateral). Collaborate with corporate and store partners to ensure local, store, and vendor execution aligns with national guidelines and standards. Identify areas of opportunity and own solutions for corrective action.
Visit competitors, observe and evaluate competitive opportunities, and communicate findings to central and regional teams.
Be a change agent; encourage self and others to challenge the status quo with forward-thinking strategies.
Demonstrate and drive excellent service and selling by reinforcing a customer-centric culture among Beauty Advisors.
Work closely with Beauty Managers of Sales & Customer Service and Counter Managers to set coaching priorities for the department.
Focus leaders on customer acquisition through clientelling using MyClient to enhance client relationships and loyalty.
Support leaders in training store colleagues, reinforce and monitor colleague engagement, and ensure completion of education requirements and learnings.
Support vendor partnerships and align with corporate teams to ensure all product training is relevant and aimed at educating store teams on improving selling techniques.
Recognize store team performance during visits. Reinforce and support department objectives by connecting brand success with the overall growth of the Beauty department.
Support the onboarding of new Beauty Leaders and Beauty Advisors.
Support Store Leadership in hiring and recruiting Beauty team members at the assigned brand.
Maintain regular and dependable attendance and punctuality.
Skills You Will Need
Sales Analysis: Proficient in analyzing business results at various levels (store, category, brand, product) to identify and highlight sales-driving opportunities for goal achievement.
Effective Communication: Strong communication skills to convey clear and concise priorities, strategies, and direction to Division and store teams. Ability to utilize written, in-person, and virtual communication methods as needed, tailoring messages to the appropriate audience.
Collaboration and Relationship Building: Excellent collaboration skills to work effectively with Regional Merchandise Execution, Beauty Field Directors, and Store partners to actively support growth in stores. Capability to develop collaborative relationships with vendors, effectively communicating priorities and needs.
Event Planning and Execution: Demonstrated ability to lead and participate in event execution, covering corporate, promotional, vendor launch events, and virtual events. Strong organizational skills to lead local event strategy, planning, and execution, and conduct thorough post-event analysis.
Leadership and Coaching: Leadership skills to empower Beauty associates, encourage continuous learning, and drive multi-brand selling across the floor. Ability to work closely with Beauty Managers of Sales & Customer Service and Counter Managers to set coaching priorities, support leaders in training store colleagues, and recognize and reinforce store team performance.
Who You Are
Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of management experience in a retail store, preferably in beauty.
Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders.
May involve reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Travel required: 50%
What We Can Offer You
An inclusive, challenging, and refreshingly fun work environment
Competitive pay and benefits rooted in principles of equity
Health and Wellness Benefits across medical, dental, vision, and additional insurance
Retirement Savings Plan with 401k match opportunity
Employee Assistance Program (mental health counseling and legal/financial advice)
Performance Incentives, annual merit review and merchandise discounts
Resources for continuous learning, career growth, and leadership development
8 paid holidays
Paid Time Off (first year prorated depending on start date)
Tuition reimbursement program
Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
Empowerment and autonomy to perform impactful work with tangible results
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
BEAUTY00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
Apply Now
Job Info
Job Identification70290
Job CategoryStores
Posting Date01/27/2025, 08:40 AM
Locations 2801 Stevens Creek Road, Santa Clara, CA, 95050, US
Starbucks Manager
Walnut Creek, CA Job
Manager, Starbucks - Walnut Creek Broadway Plaza
Walnut Creek, CA, United States
Full time Schedule
$53,520-$89,160
Annually*
* based on job, location, and schedule
Be part of an amazing story.
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Starbucks, oversees Starbucks operations, ensuring a professional, safe, and profitable environment in adherence to all company standards.
What You Will Do
Follow and ensure the team adheres to Food Division Standards and Best Practices.
Ensure the service basics of Connect, Anticipate, Personalize, and Own are met.
Take responsibility for daily operations.
Take charge of hiring and supervision.
Be accountable for sales, expenses, and bottom-line profits.
Ensure the team prepares and presents drip coffee, cold beverages, espresso bar, and pastry products to Starbucks standards.
Follow Starbucks merchandising, product presentations, and signing standards.
Monitor food quality by completing Starbucks checklists.
Support a strong working relationship with store management.
Provide ongoing training, feedback, coaching, and staff motivation to maximize team performance and satisfaction.
Maintain role model standards in grooming, professional appearance, and communications.
Meet the highest standards of workplace safety, sanitation, and equipment care as set by the Health Department and company policy.
Complete scheduling and weekly People leader activities to maximize colleague productivity, labor cost control, and customer satisfaction.
Utilize forecasts, daily sales reports, and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.
Assist in the preparation and production of all menu items.
Take charge of ordering and receiving food, beverage, dry, and paper goods based on budget and business needs.
Timely pay invoices according to vendor contracts and Food Division Best Practices.
Manage food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis, maintaining targeted food costs.
Source, select, build, and sustain a high-performing team.
Cultivate and maintain a positive team culture, ensuring a safe and enjoyable work environment.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills You Will Need
Leadership and Team Management: Ability to lead and ensure team adherence to Food Division Standards and Best Practices, including hiring, supervision, and ongoing training to maximize team performance and satisfaction.
Customer Service Excellence: Ensure the service basics of Connect, Anticipate, Personalize, and Own are met to deliver an exceptional customer experience.
Operational Management: Take responsibility for daily operations, including scheduling, payroll management, and overseeing the preparation and presentation of products to Starbucks standards.
Financial Acumen: Accountability for sales, expenses, and bottom-line profits, utilizing forecasts, daily sales reports, and weekly financial reports to meet monthly profit/loss goals.
Communication and Relationship Building: Establish and support a strong working relationship with store management, effectively communicate with the team, and maintain role model standards in grooming, professional appearance, and communication.
Who You Are
High School Diploma or equivalent required. 1-2 years of direct experience.
Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings here
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today!
This is not all-inclusive and Macy's reserves the right to amend this job description at any time. Macy's Inc is an equal opportunity employer, committed to a diverse and inclusive work environment.
FOODS00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
Apply Now
Job Info
Job Identification72509
Job CategoryMerchandising
Posting Date03/13/2025, 03:16 PM
Locations 1301 Broadway Plaza, Walnut Creek, CA, 94596, US
Mobile Patrol Officer - Pleasanton (Graveyard Shift 12a-8a)
San Francisco, CA Job
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
**About the Role**
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
**What You'll Do**
+ Conduct and deliver comprehensive mobile and foot patrol security operations using patrol vehicles and on foot, ensuring adherence to site-specific instructions, post orders, and maintaining perimeter security.
+ Consistently arrive on time for shifts, accurately clock in and out, meet time commitments, and adhere to all dress code and appearance standards.
+ Engage professionally with internal and external customers on-site, fostering strong customer service relationships to ensure peace of mind.
+ Coordinate with employees, visitors, and external personnel to adhere to building security protocols.
+ Maintain regular communication with Security Supervisors and the Global Security Operations Center (GSOC).
+ Participate in Supervisor/Manager meetings to receive and disseminate essential information, ensuring prompt reporting of property-related information, concerns, and security incidents.
+ Take responsibility for the assigned patrol vehicle during shifts, including fueling, washing, maintaining interior cleanliness, and performing routine inspections.
+ Ensure the proper care and maintenance of all assigned signal equipment, including radios, access keys/cards, uniforms, and other devices.
+ Manage access to the building, ensuring efficient flow and adherence to security protocols.
+ Issue and manage access permissions and credentials for temporary visitors or contractors.
+ Respond promptly to emergencies or security incidents, acting as the first point of contact.
+ Coordinate with internal security teams and external emergency services as necessary.
+ Implement and maintain readiness for emergency procedures tailored to the building's specific needs.
+ Operate and monitor security systems, including CCTV, access control, and communication devices.
+ Inspect and monitor areas for security compliance, including entry points and common areas.
+ Professionally and promptly deescalate issues through effective communication techniques.
+ Maintain logs and records related to security activities and incidents.
+ Generate detailed and precise reports utilizing company technology during each shift.
+ Participate in regular security briefings and training sessions.
+ Conduct routine safety, security, and systems audits to ensure compliance and identify areas for improvement.
+ Complete all required recurring training, drills, and online learning management courses to stay updated with the latest security practices and protocols.
+ Demonstrated ability to provide high-level customer service with a focus on white-glove standards.
+ Professional demeanor and excellent communication skills, catering to a diverse clientele within the corporate environment.
+ Strong understanding and experience in access control, perimeter security, and surveillance systems.
+ Proven ability to make sound decisions in both crisis and non-crisis situations, maintaining calm and professionalism under stress.
+ Excellent organizational and time management skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Flexibility to adapt to changing security needs and situations.
**Who You Are**
**What You'll Do:**
+ Conduct vehicle and foot patrols of Gap Inc. buildings.
+ Provide exceptional customer service, ensuring a welcoming yet secure environment within the corporate headquarters.
+ Handle inquiries and requests from employees, visitors, and guests with professionalism and courtesy.
+ Manage and monitor building access control systems to ensure security and authorized access.
+ Regularly patrol and inspect various areas within the building to maintain security and address potential risks.
+ Act promptly in emergency situations, following established protocols for medical emergencies, fires, or security threats.
+ Serve as a key liaison during incidents, coordinating with internal and external emergency services.
+ Conduct risk assessments and participate in developing and implementing emergency response procedures.
+ Officer will be expected to sit for extended periods of time in a compact hybrid SUV.
+ Experience in providing high-quality guest and visitor experiences in a corporate setting.
+ Strong commitment to ethical conduct and maintaining confidentiality in a corporate environment.
+ Ability to manage multiple tasks efficiently within a corporate security setting.
+ Reliable performance and attendance.
+ Skilled in addressing inquiries and needs of a diverse range of individuals in a corporate setting.
+ Flexibility to adapt to various situations and roles within the corporate headquarters.
**Who You Are (Experience and Qualifications):**
+ 21 years of age or older
+ High school diploma or GED
+ Pass background check and drug test
+ Must have valid driver's license and good driving record
+ Must have reliable transportation.
+ At least 3 years of experience in a security officer role
+ Familiarity with physical security, information security, and emergency response protocols
+ Strong track record in delivering white-glove customer service in a security context
+ Flexibility to work various shifts, including potentially weekends and holidays.
+ Must pass a comprehensive background check and meet all physical requirements of the role.
+ Commitment to ongoing professional development through participation in training and drills.
**Benefits at Gap Inc.**
+ Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
+ One of the most competitive Paid Time Off plans in the industry.*
+ Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
+ Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
+ Employee stock purchase plan.*
+ Medical, dental, vision and life insurance.*
+ See more (**************************************************************************** of the benefits we offer.
_*For eligible employees_
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $23.10 - $28.80 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Director, Talent Partner - Banana Republic
San Francisco, CA Job
About the Role
Gap Inc. Human Resources is seeking exceptional talent for the dedicated Talent Partner role, supporting Banana Republic HR teams. The Talent Partner will serve as the strategic leader in Talent Development and Talent Management (TM) priorities for Banana Republic and Gap Inc. Reporting to the Head of HR for Banana Republic, the Talent Partner will work closely with the relevant HR Business Leader (HRBL) and Banana Republic HR Leadership Team to develop and deploy talent strategies to align with business and transformation goals. This role will also partner closely with the Talent Management (TM) Centers of Excellence (CoE) through a Community of Practice for capability building to ensure TM solutions are implemented consistently throughout Brands and Corporate Functions, as outlined by company and HR strategy.
Talent partners enable talent development programs for Gap Inc. brands and corp. functions as they support efforts related to talent planning and talent development. Talent partners align with brand and corp. function HRBLs to identify the needs to deliver Annual Operating Plan (AOP) and Business as Usual (BAU) programs. They will share insights, co-design, and use Gap Inc. talent tools to build brand and corp. function strategies to assess, develop, promote, and retain talent needed to drive business outcomes.
Talent partners are critical for high-performing execution across the HR Operating Model. They partner with HRBLs to identify talent needs for brands and corp. functions; partner with HRBPs for consistent activations of talent programs; partner with employee experience (EExp) to ensure talent development programs are executed efficiently for stores and headquarter (HQ) employees.
What You'll Do
Partner with HRBLs to define brand and corp. function talent strategies - identifying critical talent development.
Act as point of contact between HRBLs/HRBPs and Centers of Excellence (CoE) to provide insights and co-design talent development programs with CoE leads, interfacing with Talent Lifecycle Programs team for supporting resources and guidance on enterprise-wide, talent-related frameworks.
Plan and facilitate brand and corp. function talent reviews (using Gap Inc. talent tools) aligned with the Gap Inc. talent calendar - outputs used for Senior Leadership Team (SLT) Talent Reviews - talent review outputs include annual succession and development planning, Hi Potential (HiPo) development, and top talent retention.
Partner across TM CoE lead to understand the implementation schedule of talent lifecycle programs, employee training and leadership development programs, and HiPo development programs and communicate and prepare HRBLs and HRBPs for launches (in partnership with EExp).
Facilitate T3 (as necessary) for HRBLs and HRBPs for implementation of talent lifecycle, team building, and/or change management programs.
Partner with HRBLs to track progress against development (capabilities, performance, potential, leadership, and career development) plans, escalate risks, and adjust repeatedly to reduce talent gaps.
Work with HRBLs and business leaders to ensure organization health and effectiveness (i.e., organization design, development, change adoption and sustainment, avoiding unplanned SG&A increases, etc., aligning to the guiding principles defined as part of the transformation efforts.
Assess org structure and identify scenarios to improve ways of working effectiveness and talent development through org design changes.
Design onboarding plans in partnership with HRBPs for new and recently promoted senior leaders.
Who You Are
Embodiment of Gap Inc's Purpose, Mission, Vision, and Values to drive a high-performing organization through the role of the Talent Partner.
Proactive and adaptable professional partnering with client groups and the TM COE - sharing industry trends and best practices, incorporating new ideas and strategies, and representing the Voice of Customer to ensure TM tools and resources are useful for all Gap Inc. employees (i.e., HQ, Stores, CEC/CCC).
Data-driven thinker who monitors talent metrics and KPIs to track the effectiveness of talent management initiatives and identify areas of improvement.
Proven ability to translate innovative solutions for change management efforts into digestible tools and frameworks to enable leaders to successfully lead through organizational change.
Ability to advise and partner across a broad group of senior leaders, partners, and stakeholders; skilled influencer who understands how to achieve buy-in without direct authority from leaders and teams across a matrixed organization.
Champion consistency across all Brands / Corporate Functions in the talent development space to ensure an equitable employee experience.
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Todd Snyder - Merch Lead
Larkspur, CA Job
The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.
POSITION TITLE: Merch Lead REPORTS TO: Senior Manager, Store Design & Store Leader SUPERVISES: N/A
RESPONSIBILITIES:
Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear
Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals
Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives
Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines
Completes floor sets and visual merchandising activities to company guidelines and standards
Follow and complete assigned merchandising instructions and plans.
Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives
Manage, maintain, and organize visual storage area all for visual items
Assist on sales floor as needed, modeling brand customer service behaviors and standards
Provides feedback on improvement opportunities and obstacles impacting sales results
Communicates all employee accidents/injuries to store leadership team immediately
Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink
Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner
Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures
Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements
Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs
Perform other duties as assigned and necessitated by the business
QUALIFICATIONS:
Minimum high school education or equivalent is desired, but not required
Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus
Past leadership experience preferred
Strong verbal and written communication and business acumen
Demonstrated collaborative skills and ability to work well within a team
Demonstrated excellent time management, organization skills and attention to detail
Ability to take feedback and take action when appropriate
Ability to work in a high ambiguity, fast-paced environment
Available to work a flexible schedule to include evenings and weekends
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8' to 10' ladders to retrieve and/or stock merchandise as needed
Replenishment team member - truck unload. overnight/ early morning
Dublin, CA Job
Store - BAY-DUBLIN, CA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
* Help customers shop, locate products, and provide them with solutions
* Provide a fast and friendly checkout experience; execute cash handling to standards
* Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
* Educate customers on the Voice of Customer (VOC) survey
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck unload, stocking, and planogram (POGs) processes
* Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
* Perform Store In Stock Optimization (SISO) and AD set duties as assigned
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Retail and/or customer service experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$17.25 - $20.30
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
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Personal Stylist, Westfield Valley Fair - Full Time
Santa Clara, CA Job
Be part of an amazing story.
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Summary
As a Personal Stylist, also known as MyStylist, your focus is to exceed performance metrics with an entrepreneurial mindset. You will drive enterprise-wide cross selling to deliver sales goals and achieve sales growth. You will also embrace innovation, new selling ideas, and applications. Your role is to provide an elevated and seamless customer experience through expertise in lifestyle selling, in-store and virtual selling and service by leveraging technology. Personal Stylists are expected to expand their customer base by developing key relationships with vendor partners, store leadership, peers, and their local community. This position also focuses on new customer acquisition, building and maintaining strong client relationships through clienteling, and building a social media presence.
What you will do
Exceed sale goals by providing a personalized and elevated shopping experiences in-store and online
Drive customer acquisition through networking opportunities, leverage social media to seek online and in-store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer
Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales.
Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in-person appointments; promote goods, looks, and products that are relevant to your customer.
Make data driven decisions that will drive growth and understand your local market and customer base.
Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions.
Complete Daily and weekly tasks include checking emails, appointment booking upkeep, customer follow-up, content development and posts, and other duties as assigned.
Attend Vendor trainings and development workshops as assigned.
Share your knowledge and support peers in growing their skillset while continuously developing yours
Regularly participate in store leadership meetings and visits.
Maintain a clean, safe and inviting environment in alignment with our company standards and guidelines.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Who you are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Self-starter able to adapt quickly to changing customer expectations and needs.
Resourceful and able to adapt quickly to changing priorities and deadlines.
Keen sense of fashion, ability to coordinate items and suggestive selling techniques.
Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with broad customer base.
Minimum of 3 years retail experience or other high touch selling position.
Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
Frequent use of computers and handheld electronic equipment.
Reaching, including above eye level, crouching, kneeling, stooping and color vision
Lifting and moving items weighing up to 25 lbs.
What we can offer you
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
Birthday Party Coordinator
San Rafael, CA Job
Store - BAY-SAN RAFAEL, CA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
* Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
* Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
* Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
* Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
* Communicate events with clients and store team members.
* Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
* Adjust plans and events based on client's feedback and needs.
* Create backup or emergency plans to be executed as needed.
* Ensure client satisfaction for scheduled events.
* Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
* Help customers shop, locate products, and provide them with solutions.
* Provide fast and friendly check out experience.
* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
* Educate customer on Voice of Customer (VOC) survey.
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck un-load, stocking and planogram (POGs) processes.
* Complete merchandise recovery and maintenance.
* Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production.
* Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Energetic and enthusiastic and personality.
* The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
* Must have excellent people skills.
* Must have experience working with children and children's events.
* Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
* Must have organizational skills, interpersonal skills, and creative problem-solving skills.
* Retail and/or customer service experience required
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time.
* Ability to move throughout the store.
* Regular bending, lifting, carrying, reaching, and stretching.
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.50 - $19.40
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
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Copywriter, Gap
San Francisco, CA Job
**About Gap** Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
**About the Role**
In this role, you will play a critical part in shaping the Gap Inc. narrative internally and externally. This is the role of a storyteller. A person who can craft language and drive the narrative, someone who can tap into emotional storytelling. In this position, you will seamlessly pivot from strategic thinking, to copyediting, to creative management. We're looking for a person who lives and breathes editorial and content strategy, content creation, social media trends, and brand voice.
**What You'll Do**
+ Use editorial judgement to support key business objectives with the right storytelling across all channels
+ Own, oversee, and edit all copywriting and content creation in partnership with Marketing and Creative counterparts for long form and short form channels
+ Drive emotional storytelling, tapping into the core idea of a brand or product campaign.
+ Establish editorial processes to ensure channel collaborators' content meets business objectives and campaign goals, follows appropriate editorial style guidelines, and feels on brand across channels
+ Drive storytelling in the digital channel and support other channel as need be
+ Able to communicate difficult concepts in a simple manner
+ Participate in projects and assignments of diverse scope
**Who You Are**
+ Can effectively collaborate and build relationships with key business partners across multiple brands and functions
+ Strong analytical skills and ability to draw insights from data
+ Able to work well under tight deadlines and effectively manage high-pressure issues and crisis situations
+ Experience in content development and writing
+ Present problem analysis and recommended solutions in a creative and logical manner
**Benefits at Gap**
+ Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
+ One of the most competitive Paid Time Off plans in the industry.*
+ Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
+ Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
+ Employee stock purchase plan.*
+ Medical, dental, vision and life insurance.*
+ See more (**************************************************************************** of the benefits we offer.
_*For eligible employees_
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $71,600 - $91,300 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Client Specialist - Womens Ready to Wear, Part Time - Valley Fair
Santa Clara, CA Job
* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available
* Bonus earning opportunities
* Growth potential opportunities
* Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.
Essential Functions:
* Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
* Embrace and be proficient with technology
* Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
* Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
* High School Diploma or equivalent required
* 1-2 years related experience
* Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
* Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
* Ability to think creatively, strategically and technically
* Ability to work a flexible schedule based on department and Company needs
Physical Requirements:
* Position requires prolonged periods of standing/walking around store or department
* May involve reaching, crouching, kneeling, stooping and color vision
* Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
* Frequently lift/move up to 25lbs
STORES00
Assistant, Product Development Manager
San Francisco, CA Job
**About Banana Republic** Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today's modern world. Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.
We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers' lifestyle needs. Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what's next.
**About the Role**
In this role, you are accountable for supporting the ideation, development, implementation and execution of the Gap Inc production and vendor capability strategy, delivering value through effectively balancing innovation, quality, and cost. You will be able to operate in a highly matrixed global organization, forming part of the cross functional product team (Design, Merchandising, Tech Design, Quality Assurance, Sustainability, Fabric Research and Development and Global Sourcing). You will be able to execute with strong attention to detail to ensure the product pipeline meets key milestones to meet product to market (P2M) demands.
**What You'll Do**
- Understand product development implications on merchandising and design-driven product decisions based on category or vendor strategies and nuances.
- Drive communication between brand teams and Asia-based product teams to ensure strategic business alignment and optimal responsiveness.
- Understand and work with cross-functional teams to ensure financial targets are met by delivering costing guidance.
- Manage BOM maintenance through PLM system to ensure product execution.
- Communicate with Asia-based teams to understand product execution issues and provide support in resolving them in a timely manner
- Create seasonal strategies to limit our exposure to buying fabrics pre line adoption
- Ensure product availability for seasonal strategies at the product category level
- Execute category product development strategies that align with production strategies and divisional goals.
**Who You Are**
- Global Product Development experience or exposure to driving global product development and understands design. merchandising, and vendor/category management.
- Problem Solver- can proactively solve problems and effectively manage multiple challenges.
- Collaboration- Proven ability influencing and making decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial.
- Learning Agility- demonstrated curiosity, motivated to develop new skills and knowledge.
- Develop the analytic process required to optimize post Line Adoption.
- Adapt team priorities to respond to customer and business partner needs.
- Manage specific categories in coordination with a cross functional team and international sourcing partners.
**Benefits at Banana Republic**
+ Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
+ One of the most competitive Paid Time Off plans in the industry.*
+ Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
+ Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
+ Employee stock purchase plan.*
+ Medical, dental, vision and life insurance.*
+ See more (**************************************************************************** of the benefits we offer.
_*For eligible employees_
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $68,700 - $87,700 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Director of Network Engineering
San Francisco, CA Job
About the Role
This role is responsible for leading the delivery of global network and team for Global Tech Solutions which includes: cloud and data center network and facilities, and stores network consisting of 3000+ stores, supply chain and campus networks and our international footprint. This leader will work closely with and manage engineering staff located primarily in San Francisco, Hyderabad Development Center (HDC) in India, and other remote North America locations (Ohio, Dallas, Atlanta) to support the goals and objectives of the business. The role must be capable of working in a matrix fast-paced organization and coordinating the delivery of multiple outcomes concurrently and will be hands-on in terms of design, architecture and development and will lead the team from the front in critical situations.
This leader must be technically astute, collaborative, transformative, inclusive, and must understand how their products impact the apps dev product team that they support and partner with including building out a safe, secure, reliable and performant platform. This leader must also be capable in building relationships with TechOps platform engineering peers and other engineering and info security leadership to socialize and enable the product and services that they provide.
As a people leader first and delivery manager second, this leader must build, inspire and lead the technical teams. This individual will have spent a majority of their career leading and transforming Network and Telecom teams into a platform engineering, DevOps, and cloud-first culture, as well as improving availability, resiliency, and increasing operations efficiency in partnership with other teams. This role will drive adherence to agile sprint and/or project milestones, including quickly implementing mitigation strategies when progress deviates from plan.
We are open to candidates in the San Francisco, New York City, and Dallas, TX markets. Compensation ranges will adjust based on candidate location.
What You'll Do
What you will do:
Transform a traditional network engineering team to a platform engineering, automation, cloud first, SRE mindset.
Identifies, recommends and drives multi-year Network and Telecom technology strategies to address business needs and unlocks business capabilities.
Translates the company/area strategic vision into actionable goals and objectives and key results measures for the team.
Drives and builds continual improvements into goals and yearly plans.
Actively engages with our product engineering teams in GapTech to help land strategic efforts including Cloud migration, cloud native container (Kubernetes migration), data center exit and modernization.
Manage matrix teams to deliver against team goals and objectives; define a hybrid future of work workforce that operates virtually from different locations.
Effectively innovate and operate outside the comfort zone of established methods and procedures.
Hire, mentor, coach, and support our culture of building extraordinary talent in a performance culture.
Who You Are
Who you are:
Experienced leader that can build and manage high performing engineering teams and manage teams cross-functionally.
Proven experience in one or more automation technologies (automating network, host provisioning, voice services, and call center platforms) - cloud voice and call center as a service, a plus.
Ability to design, implement, and troubleshoot Wi-Fi (e.g., access points) and security infrastructure.
Experience with Software Defined WAN (SD-WAN), DevOps, 5G, and virtualization, a plus.
Demonstrated progressive leadership responsibilities in a large-scale global network in private/on-prem and public cloud environments such as Azure, Amazon Web Services, or Google Cloud Platform.
Familiar with open source technologies and deep knowledge of public cloud offerings (e.g., cloud native load balancers and firewalls).
Experience with traditional, cloud native, or open-source network observability/monitoring tool stack for actionable business or service insights (e.g., Netspy Glass, AppNeta, Nagios, Splunk, New Relic, etc.).
Experience with DevOps & ITIL approach in running a superior service operations & delivery function.
Demonstrated ability to prioritize initiatives and features to align with the strategic objectives and with business goals; ability to assign recurring tasks and to utilize metrics to measure effectiveness.
Thorough understanding of operational support processes, excellent business acumen and ability to direct team in dissecting and diagnosing complex problems; effectively managing relationships with a broad and diverse group of business partners; comfortably interacts and presents ideas and concepts to senior management.
Proficient in management of services globalization - MSP model.
Ability to travel as needed.
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Salon Esthetician - Southland Mall
Hayward, CA Job
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect! Come be a part of a team that is changing the face of the salon industry.
We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting.
The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services.
What We Look For • Engages with clients - You are all about the relationship.
You know that building trust and comfort with your clients is what leads to providing a great service.
You listen and educate your clients on the right services or products that enhance the way they feel about the way they look.
• Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments.
Making clients look great and feel great through your efforts is your passion.
• Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control.
You make your clients feel confident and secure by providing these top-notch services.
• Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures.
You keep a well-stocked and maintained treatment room that would impress any beauty professional.
• Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services.
Qualifications • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency Start your future at ************
jcp.
com In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success.
What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.
All associates are eligible for an associate discount on JCPenney merchandise.
For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
*For paid vacation days, as well as eligibility requirements for other benefits, please visit ***********
yourjcpbenefits.
com About JCPenney: JCPenney is the shopping destination for diverse, working American families.
With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value.
JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical.
The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.
com to more than 650 stores in the U.
S.
and Puerto Rico.
In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Creative Director, Social for Gap
San Francisco, CA Job
**About Gap** Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
**About the Role**
In this role you will be a member of a team who is the leader of brand voice, creative storytelling and expression across all brand social channels. In this role you will be developing seasonal brand stories, big ideas and innovative content to inspire customers and brand vision. You will create attention-grabbing ideas that will entice the consumer designed to stand apart from competitors.
**What You'll Do**
+ Partner closely with the Head of Creative to strategically push the creative vision of all brand campaigns and deliverables to completion, while meeting the business objectives with fresh creative.
+ Oversee and direct a team of senior and mid-level designers on the brand team
+ Drive & iterate on the brand visual identity including graphic direction, photography/video style for multi-channel campaigns that touch all areas of the social experience.
+ Think big and be a true conceptual thought-leader partnering closely with the editorial and marketing teams
+ Collaborate with cross functional and agency partners and concept larger 360 brand and social campaigns
+ Evergreen Brand systems creative direction, thought-partner and leadership (brand typography, color, graphics use in all channels)
+ Oversee the Brand / Value systems teams that own the evergreen programs
+ Lead photo shoots for brand projects with the Head of Creative
+ Partner closely with Product and the Creative Visuals team, and other key stakeholders throughout the business to ensure creative output is synergistic between the work.
+ Close partnership with Marketing for creative excellence and execution.
**Who You Are**
+ 10+ years experience in brand creative and social direction-both agency and in-house experience a plus
+ You have a compelling portfolio of distinctive work that elevates a brand's creative and social experience.
+ A creative visionary-people are inspired by and excited to work with you.
+ You operate at an executive level with the ability to both mentor and manage.
+ Extensive knowledge of channel best practices-you never push creative work forward at the expense of business goals.
+ Experience in and comfortable working cross-functionally-especially with Brand, Creative, Editorial, and Marketing teams.
+ Strong organizational skills, keen eye for detail, and ability to manage multiple projects at once.
+ You thrive in a fast-paced environment where deadlines, priorities, and initiatives change frequently-Empowered and Iterative are core values.
+ Exceptional presentation skills with the ability to clearly and articulately explain your rationale and evoke excitement with your
+ Passionate about working for an inclusive values driven brand.
+ recommendations.
+ Experience leading successful photo and video production
+ Expert in the Adobe Suite, G-Suite, Keynote, Figma, and any other relevant tools needed. Miro experience is a plus.
+ Passionate about working for an inclusive values driven brand.
**Benefits at Gap**
+ Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
+ One of the most competitive Paid Time Off plans in the industry.*
+ Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
+ Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
+ Employee stock purchase plan.*
+ Medical, dental, vision and life insurance.*
+ See more (**************************************************************************** of the benefits we offer.
_*For eligible employees_
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $164,200 - $217,500 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Customer Experience Coor
The TJX Companies, Inc. Job In San Jose, CA
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.
Posting Notes: Marshalls Store 0174Opportunity: Contribute To The Growth Of Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Takes an active role in training and mentoring Associates on front end principles
* Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
* Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
* Addresses customer concerns and issues promptly, ensuring a positive customer experience
* Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We Are Looking For: You!
* Available to work flexible schedule, including nights and weekends
* Strong understanding of merchandising techniques
* Capable of multi-tasking
* Strong communication and organizational skills with attention to detail
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $18.95 to $19.45 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Marshalls Store 0174 || 95133
Retail Cosmetics Brand Expert - Clinique, Fairfield Solano - Full Time
Fairfield, CA Job
Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
As a Beauty Brand Expert, you are responsible for driving your brands' sales and service in Macy's Beauty department. You inspire teamwork to achieve goals and elevate the customer experience as a brand authority and consistent role model. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. The training you receive on our products, technology, trends, and techniques allows you to create customized beauty regimens and gorgeous new looks from the hottest brands Macy's has to offer.
What We Can Offer You
An inclusive, challenging, and refreshingly fun work environment
Competitive pay and benefits rooted in principles of equity
Performance incentives and annual merit review
Merchandise discounts
Health and Wellness Benefits across medical, dental, vision, and additional insurance
Retirement Savings Plan with 401k match opportunity
Employee Assistance Program (mental health counseling and legal/financial advice)
Resources for continuous learning, career growth, and leadership development
Paid Time Off
Fully-Funded education benefits - may include 100% of tuition, books, and fees
Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience
Recruit, train, coach, motivate, and develop associates on policies, procedures, product knowledge, and team/individual productivity goals
Establish a strong rapport and foster customer loyalty by demonstrating expertise in our products and services, while simultaneously promoting brand loyalty through engaging customers in our rewards program
Understand how to drive sales through brand training, events, and strategies
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Communicate with vendors and store leadership to execute company and store-based events to achieve sales goals
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
Lead product demonstrations and peer-to-peer training
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Adhere to hygiene standards and asset protection control and compliance procedures
Skills You Will Need
Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
Subject Matter Expertise: Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area.
Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.
Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience
Who You Are
Leads by example and motivates team to reach goals
Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand
Inspires customers to buy and help them look and feel beautiful and confident.
Enthusiastic about the beauty industry and have the skills to provide outstanding customer service
Possess a passion and a business-minded attitude to succeed in a performance-based work environment
Able to resolve customer problems in a constructive and forward-looking
You can manage multiple tasks at once in a fast-paced environment
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
1 to 2 years of relevant work experience
Essential Physical Requirements:
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
Lifting and moving items weighing up to 25 lbs.
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
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