Operations Director Jobs At The Place Family Restaurant

- 1168 Jobs
  • Restaurant Operations Manager

    Pizza Hut-Alton Delco 4.1company rating

    Alton, IL Jobs

    Are you experienced in the restaurant industry, but looking for something more? Pizza Hut - Alton Delco is looking for a full time or part time Restaurant Operations Manager in Alton, IL and you could be the perfect fit! As Restaurant Operations Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to... -Building, managing, and leading a team -Maintaining all equipment -Developing a relationship with other departments -Delivering the utmost professionalism in all circumstances -Achieving guest satisfaction -Ensuring the highest standards of food quality -Managing staff vacation requests and absences At Pizza Hut - Alton Delco, we care about our employees and value a workplace that is positive, accountable, and accommodating. We look forward to your application!
    $33k-44k yearly est. 4d ago
  • Director, Corporate Tax

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Miami, FL Jobs

    JOB SUMMARY: Responsible for playing a crucial role in ensuring compliance with tax regulations, optimizing tax strategies, and minimizing tax liabilities for the US and International entities. Lead the tax planning, compliance and reporting efforts for the company, collaborating closely with cross-functional teams such as Accounting and Legal. Role has a strong focus on international tax and income tax accounting. DUTIES & RESPONSIBILITIES: Manage Pillar 2 compliance in coordination with external tax preparers (e.g. GloBE return, local jurisdiction returns and notifications, etc.) Manage Bermuda Corporate Income Tax Compliance in coordination with external tax preparers (e.g. tax elections, consolidated tax return, etc.) Review international aspects of federal tax returns, ensuring accuracy and completeness while minimizing tax liabilities Provide technical expertise and draft or review memorandums regarding ASC 740 matters including valuation allowance analysis, uncertain tax positions, etc. Support executive leadership with preparation of tax footnote and all tax related disclosures on Form 10-K Assist VP of Tax with international tax audit support in connection with various ongoing and future tax audits Analyze and interpret new tax regulations and legislation to assess their impact on the company and advise senior management accordingly Manage transfer pricing policies and related documentation in coordination with external tax consultants including preparation of annual Group Master File, Local File in various countries and Country by Country Report Collaborate with cross-functional teams, including Accounting, Legal, Treasury, HR, Finance, and Operations to identify tax implications of business decisions, transactions and company initiatives. Coordinate with and assist the VP of Tax with special projects and audit committee and/or board slide presentations Provide tax advice for new ventures, projects, and contracts. Liaise with external audit firm on various tax related financial reporting matters. Perform additional job-related duties as needed. QUALIFICATIONS DEGREE TYPE: Master's Degree FIELD(S) OF STUDY: Tax/Accounting/Tax Law EXPERIENCE: Minimum 10 years in medium to large public company tax function or public accounting firm, with significant international tax and tax provision experience COMPETENCIES/SKILLS: Strong written and verbal communication skills, particularly around the ability to translate complex technical concepts to leadership, tax colleagues, and other non-Tax Department colleagues Good organizational skills and strong PC skills including Microsoft applications and proficiency with tax software applications Strong research and analytical skills, with the ability to identify potential tax exposures Strong strategic thinking and problem-solving skills CERTIFICATIONS/LICENSES: Certified Public Accountant
    $117k-173k yearly est. 24d ago
  • Vice President and Managing Director

    JW Marriott Miami Turnberry Resort & Spa 3.7company rating

    Miami, FL Jobs

    The Vice President & Managing Director is responsible for the overall strategic leadership, operational excellence, and financial success of the 685-room luxury resort, including its world-class amenities such as our waterpark, two championship-level PGA golf courses, several dining options including Bourbon Steak, and more. This role ensures that the property remains a leader in the luxury hospitality industry by continuously innovating, elevating guest experiences, and driving growth in golf membership, resort offerings, and brand recognition. Position Requirements Luxury Hospitality: Minimum 10 years of senior leadership experience in luxury hotels and resorts (golf course operations preferred) with a deep understanding of high-end guest expectations. Proven Financial & Membership Growth Acumen: Track record of increasing profitability and growing golf memberships while maintaining an exclusive and desirable guest/member experience. Innovative & Future-Focused Mindset: Ability to anticipate trends, implement continuous improvement strategies, and ensure the resort remains at the forefront of luxury hospitality and golf resort excellence. Exceptional Leadership & Culture Development: Proven ability to develop top-tier talent, foster a culture of excellence, and inspire teams to deliver exceptional, personalized service. Technology & Industry Expertise: Proficiency in property management systems, membership management software, financial reporting tools, and Microsoft Office Suite. Key Responsibilities Strategic Leadership & Financial Performance Oversee all facets of resort operations, including luxury accommodations, spa, fine dining, event spaces, golf courses and water park, ensuring alignment with brand standards. Develop and implement strategic initiatives to grow golf memberships, increase member engagement, and position the golf courses as premier destinations for elite golfers and tournaments. Drive financial performance by implementing innovative revenue strategies, optimizing resort and golf club operations, and managing budgets with a focus on long-term growth. Monitor and manage resort financial performance, identifying opportunities to enhance revenue streams, reduce costs, and improve operational efficiency. Guest & Member Experience Excellence Ensure the resort delivers a world-class, personalized guest experience that sets the industry benchmark for luxury and service. Work closely with the Membership and Golf Team to develop exclusive golf member events, loyalty programs, and premium services that attract high-net-worth individuals and corporate clients. Oversee and refine VIP services, high-touch hospitality experiences, and exclusive member offerings to ensure an ultra-premium experience across all areas of the resort. Continually evaluate guest and member feedback, industry trends, and competitive positioning to implement continuous improvements in service, facilities, and overall guest satisfaction. Operational Excellence & Team Development Lead and align the Executive Committee and department heads to ensure cross-functional collaboration in achieving operational and financial goals. The Executive Team consists of the Executive Director of F&B, Hotel Manager, Executive Director of Events & Catering, Director of Membership, Executive Director of Finance, Executive Director of Sales & Marketing, and Executive Director of Human Resources. Develop and implement cutting-edge technology, sustainability initiatives, and best-in-class operational processes to enhance efficiency and maintain a competitive edge. Partner with the Director of Engineering and Finance to create and execute capital improvement plans that enhance resort facilities, golf courses, and guest amenities. Ensure compliance with all safety, security, and regulatory standards, maintaining an impeccable, well-maintained, and safe resort environment. Golf Membership Growth & Industry Leadership Drive the development and execution of a golf membership growth strategy, ensuring the courses are positioned as the preferred choice for discerning golfers, celebrities, and corporate groups. Cultivate relationships with local and international golf associations, tournament organizers, and elite golf communities to enhance the reputation of the courses. Stay ahead of hospitality and golf industry trends, leveraging insights to introduce innovative member benefits and exclusive experiences. Oversee marketing and brand strategy efforts to ensure the resort and golf courses remain top-of-mind among high-net-worth individuals and corporate clients. Continuous Improvement & Staying Ahead Lead ongoing innovation and investment to keep the resort at the forefront of luxury hospitality, ensuring it remains the best in the business. Implement a culture of continuous improvement, where guest and member experiences evolve based on emerging trends, guest expectations, and industry advancements. Benchmark against the top luxury resorts and golf destinations worldwide, ensuring the property maintains its status as a premier, award-winning destination. Leadership Competencies Visionary Leadership: Ability to drive long-term success while continuously evolving the resort's offerings. Strategic Problem-Solving: Analytical mindset with the ability to make data-driven decisions that balance guest satisfaction, membership growth, and profitability. People & Culture Champion: Passion for developing talent, fostering a culture of empowerment, and driving associate engagement. Innovative Thinking: Creativity in curating unique experiences and differentiating the resort from competitors. Operational Mastery: Deep expertise in luxury hospitality, golf course management, and five-star service standards. Education Bachelor's degree in Hospitality Business Management, or a related field; an advanced degree in hospitality leadership is a plus. Physical Requirements Ability to navigate all areas of the resort, including golf courses, waterpark, events space, and guest-facing spaces. Must be physically fit to lift, pull, and push items up to 50 pounds occasionally. Ability to work a flexible schedule, including weekends, holidays, and extended hours as needed.
    $120k-185k yearly est. 3d ago
  • Director of Investment Operations

    Arbor Lodging 3.5company rating

    Chicago, IL Jobs

    The Director of Corporate Investment Operations is responsible for overseeing investment transactions, optimizing financial and operational processes, and managing investor relations. Reporting to the CIO, this role ensures smooth deal execution, financial oversight, and strategic alignment between investment, finance, and operations teams to drive efficiency and growth. Duties and Responsibilities: - Coordinate deal execution, working closely with investment, operations, and finance teams to ensure smooth closings and investor reporting. · Assist in due diligence efforts for new investment opportunities, collaborating with internal teams and external partners. · Support refinancing and property sales by working with brokers and advisors to maximize returns. · Develop and maintain tracking systems for active and historical transactions, ensuring transparency and efficiency. · Implement standardized operating procedures for underwriting, closing, and post-investment operations while identifying technology solutions to improve automation and efficiency. · Oversee financial performance, including corporate balance sheet investments, capital planning, expenditures, reserves, loan schedules, and covenant compliance. · Support capital-raising efforts by facilitating investor onboarding, managing investor relations, and producing enhanced investor reporting. · Manage CRM systems and investor portals to track deal flow, commitments, distributions, and communications. · Bridge investment, investor relations, finance, and operations teams to ensure strategic execution and alignment. · Partner with leadership to define growth strategies, optimize operational processes, and track corporate initiatives against annual goals. Requirements · Bachelor's degree in Finance, Business, Economics, or a related field. · 5+ years of experience in investment management, finance, corporate operations, or real estate/hospitality transactions. · Strong financial modeling, analysis, and reporting skills. · Experience in investor relations, deal execution, and capital markets. · Familiarity with real estate or hospitality investments is a plus. · Ability to implement technology solutions for operational efficiency. · Proficiency in financial software, CRM systems, and data visualization tools. · Strong leadership, communication, and cross-functional collaboration skills. Benefits: - Competitive salary · Annual review with increase potential · 401k program with company match · Additional benefits may be available Arbors Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: · Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. · Lead with Heart - Be kind, passionate and hospitable. · Be Accountable - Take ownership and deliver results. · Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. · Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $72k-127k yearly est. 13d ago
  • Director of Operations

    Singer Equipment Company 3.8company rating

    Elverson, PA Jobs

    🚨 We're Hiring: Director of Operations - Warehousing & Logistics 🚨 Nivalmi Talent is excited to partner with Singer Equipment Company once again to find a Director of Operations, Warehousing & Logistics. If you are a strategic leader with a passion for operational excellence and thrive in managing multi-site operations and driving continuous improvement, we have an exciting opportunity for you! With over 100 years in the restaurant equipment industry, Singer has established itself as one of the top leaders in the market and a great place to work and grow. About the Role As the Director of Operations - Warehousing & Logistics, you will oversee three warehouse facilities and lead efforts to optimize processes, improve efficiency, and maintain high-quality service. This is a key leadership role where you'll align logistics operations with our overall business goals while fostering a culture of collaboration and safety. What You'll Do Develop and implement strategies to improve warehousing, logistics, and distribution. Manage and optimize space utilization, inventory accuracy, and operational processes across three facilities. Drive Lean initiatives and continuous improvement efforts. Oversee transportation, including carrier selection and route optimization. Lead, mentor, and develop a high-performing team across multiple locations. Evaluate and implement advanced technologies (WMS, TMS) for streamlined operations. Monitor KPIs, manage budgets, and identify cost-saving opportunities. What We're Looking For Experience: 8-10 years in warehousing, logistics, and supply chain management, including leadership roles. Education: Bachelor's degree in Supply Chain, Logistics, Engineering, or a related field (Master's preferred). Skills: Proven expertise in Lean methodologies. Strong knowledge of inventory management and transportation logistics. Proficiency with WMS, TMS, and data analytics tools. Exceptional leadership, problem-solving, and communication skills. Mindset: A strategic thinker with a hands-on approach and a drive for continuous improvement. Location: The ideal candidate will live near the Elverson, PA DC and willing and able to commute to the NJ locations on a weekly basis. Why Join Us? Work with a dynamic team that values innovation and excellence. Be part of a growing company that invests in cutting-edge technologies and process improvements. Make a tangible impact by shaping the future of our warehousing and logistics operations. 📍 Location: This position is based in Elverson, PA, with travel to New Jersey warehouse locations as needed. Ready to lead and transform operations? Let's talk! Apply now and be part of a company that values your expertise and leadership.
    $71k-119k yearly est. 11d ago
  • Restaurant Operations Manager - Urgently Hiring

    Pizza Hut-Prineville 4.1company rating

    Prineville, OR Jobs

    Are you experienced in the restaurant industry, but looking for something more? Pizza Hut - Prineville is looking for a full time or part time Restaurant Operations Manager in Prineville, OR and you could be the perfect fit! As Restaurant Operations Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to... -Building, managing, and leading a team -Maintaining all equipment -Developing a relationship with other departments -Delivering the utmost professionalism in all circumstances -Achieving guest satisfaction -Ensuring the highest standards of food quality -Managing staff vacation requests and absences At Pizza Hut - Prineville, we care about our employees and value a workplace that is positive, accountable, and accommodating. We look forward to your application!
    $39k-56k yearly est. 4d ago
  • Early Childhood Development Center Division Director

    Jewish Community Center of Greater Pittsburgh 3.7company rating

    Pittsburgh, PA Jobs

    The JCC seeks an experienced, visionary Early Childhood Development Center (ECDC) Division Director to lead and oversee the Division of Early Childhood Development. This includes managing early learning sites at two locations and fostering family engagement for children from infancy through Pre-K. The ECDC Director will play a key role in maintaining robust staff and program evaluation models, working collaboratively with educators, families, and community stakeholders to implement best practices aligned with industry accreditation standards and regulatory compliance. As an effective and compassionate leader, the ECDC Director must be a strategic thinker with strong management, analytical, and interpersonal skills that allow them to address challenges and opportunities within the ECDC program. They must believe firmly in inclusion and community and be able to promote and foster a child-centric, supportive learning environment. This individual should be able to meet young families where they are and guide them through their JCC journey, beginning with their experience at ECDC. The ideal candidate should be deeply committed to Jewish early childhood education, the values of the Jewish community, and resonate with the JCC's mission to enrich the lives of others. As a member of the JCC's Leadership Team, the ECDC Director will report to the Chief Program and Innovation Officer and be a key partner with other leadership team members, particularly those who work in program areas that serve children and families. PRINCIPLE DUTIES AND RESPONSIBILITIES: Leadership & Management Provide direct supervision to two Associate Directors, a full-time Operations Manager, and approximately 10-15 full-time educators. Oversee the implementation and adherence to standard operating procedures across both early childhood locations. Apply innovative and creative problem-solving techniques to address key challenges, exploring resolutions through unconventional partnerships, business models and potential new revenue streams. Oversee the recruitment, hiring, training and retention of staff, ensuring a high-quality team. Lead Early Childhood leadership team and staff meetings periodically, fostering collaboration and effective communication. Evaluate the effectiveness of strategic operating procedures, developing and implementing a collaborative process for ongoing review and adjustment. Serve as a primary representative for the JCC of Greater Pittsburgh's Jewish Early Childhood programs, advancing issues critical to the field of early childhood education. Ensure staff compliance with all daily operational requirements and regulations mandated by both external governing bodies and internal policies. Cultivate and maintain positive, effective working relationships with families, ensuring open lines of communication and support for their children's development. Possess strong problem-solving skills, with the ability to analyze data, identify solutions and draw valid conclusions. Ensures adherence to and integration of the agency core values (shared lenses) Masa (reflection, return & renewal), B'Tzelem Elohim (dignity and potential), B'rit (belonging & commitment), Hit'orerut (amazement & gratitude), D'rash (inquiry, dialogue & transmission), K'dushah (intentionality & presence) and Tikkun Olam (responsibility). Ensure the agency's Jewish values are consistently reflected in program experiences and educational practices. Pedagogy Work in partnership with ECDC Associate Directors to lead the development and implementation of an age-appropriate and culturally responsive curriculum that is aligned with industry standards and values diversity and promotes equity in educational practices. Provide support, coaching and professional development opportunities for educators to deliver high-quality, child-centered lessons and incorporate best practices in Early Childhood education. Oversee children's program assessments, using observation and developmental tracking, and partner with educators and families to adapt strategies as needed. Foster a safe, stimulating learning environment that encourages creativity, exploration and a love for learning. Serve as a role model for demonstrating best practices in Early Childhood education and lead by example in maintaining a warm, nurturing environment for children. Ensure that pedagogical approach is continually reviewed and updated, incorporating feedback from educators, families and key stakeholders. Budget/Compliance Management Ensure adherence to program standards, including Keystone STARS, curriculum development, NAEYC accreditation and PA Department of Human Services licensing requirements. Maintain a thorough understanding of ECDC program finances and their impact on overall operations. Manage and monitor division budgets to ensure financial compliance. Develop and implement outreach strategies to ensure revenue projections are met. Works closely with Facility Management staff to ensure operational standards are met. Community and Family engagement Serve as primary representative for the JCC and ECDC, fostering partnerships with key community organizations, including the Jewish Federation of Greater Pittsburgh , ElevatEd , JCCA Sheva Center , Trying Together and others. Oversee the coordination and implementation of enrichment programs, family engagement initiatives and special events. Collaborate with external providers, support staff, and families to provide inclusion services and support as necessary for children's social and emotional needs to be met. Oversee the admissions process and recruitment of new families. Collaborate with other JCC departments to create and implement agency-wide inter-departmental programs that support community engagement. Partner with JCC Youth & Camp leadership to engage and manage the Youth & Camp committee, ensuring effective program delivery and community involvement. Promote and support Jewish life and values within the organization. QUALIFICATIONS: Bachelor's degree in human services or a related field (master's degree preferred) with at least 5 years of experience as an Assistant or Associate Director in an early learning center. Familiarity with the Reggio Emilia philosophy is preferred. Ability to work collaboratively with all Early Childhood staff and agency staff, families and community members. Strong leadership acumen, communication, interpersonal, administrative and organizational skills. Demonstrated capacity to act decisively and expeditiously around opportunities for improvement. Proficiency in collaborating with other members of a leadership team. Knowledge of the Jewish community and Jewish customs and celebrations. Ability to be proactive and creative in overcoming obstacles and resource constraints. Works effectively with other key JCC departments to provide effective and efficient service delivery. Ability to define problems, develop solutions, collect data, establish facts, and draw valid conclusions. Ability to manage and balance a variety of responsibilities in a fast-paced environment under tight time constraints. Recognizes that the JCC of Greater Pittsburgh gathers individuals representing diverse backgrounds, beliefs, and practices. Creates a warm and welcoming environment. Maintains a high degree of organization and attention to details. Adheres to Jewish Community Center of Greater Pittsburgh policies and procedures. Actively supports and participates in continuous intra-departmental and agency-wide quality improvement processes. “Everyone, Every Day, Closer to Better”. Actively promotes and maintains agency customer service standards. Ensures compliance with all state, federal and local regulating agencies. Generates necessary reports and documentation as needed and/or required. Ability to communicate verbally and in writing. Ability to operate personal computers (hardware and software). Ability to work evenings, weekends, and holidays, as required. Ability to travel, as needed. Ability to perform other related duties, as needed and/or required. (These responsibilities are not to be construed as a complete statement of all duties performed.) ESSENTIAL JOB DUTIES: While performing the above duties, this position routinely requires handling persons and/or objects and moving safely throughout the building. This position may include walking, sitting, climbing, balancing, stooping, kneeling, crouching and crawling. This position requires communicating, either verbally or in writing. This position frequently requires moving items weighing up to 25 pounds. This position occasionally requires moving items weighing up to 50 pounds. Must be able to complete all essential functions of the job with or without reasonable accommodations. CERTIFICATIONS: PA Criminal History Clearance PA Child Abuse Clearance FBI Clearance PA Mandated Reporter Training National Sex Offenders Registry Clearance First Aid/CPR Certification Current physical examination report from a certified physician and an up-to-date TB vaccination COMPENSATION: Salary range for this leadership position is $95,000-$105,000 along with an attractive benefits package which includes health insurance, 401K, paid time off, performance-based bonus and complementary JCC membership. This is a full-time, year-round position based in Pittsburgh, PA. Start date is flexible, but no later than June 1, 2025. Equal Opportunity Employer To apply, please submit resume and cover letter to: Jewish Community Center of Greater Pittsburgh Attn: Human Resources Department 5738 Forbes Avenue Pittsburgh, PA 15217 *************
    $95k-105k yearly 18d ago
  • Area Manager

    Steak n Shake 4.4company rating

    South Bend, IN Jobs

    Steak n Shake is hiring an Area Manager looking to make a difference. We are looking to hire an Area Manager to assist the Division President with modeling and ensuring consistent execution of Quality, Hospitality and Cleanliness, as well as developing a culture of accountability. We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. The key is demonstration of the gold standard in service. We cherish friendliness and cleanliness. Put simply, we are looking for legendary leaders providing legendary service. YOU: Demonstrate the Golden Rule Have a competitive spirit and desire to win A track record of proven leadership (multi-unit leadership preferred) Possess high character and high competence. Desire to improve the lives of others. US: Desire to improve the lives of employees, customers, franchisees. We place trust above all else. This builds loyalty. Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. Desire to lead and dominate the premium burger segment of the restaurant industry Our pace is fast, focused and effective. Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability and delivering “Every Store Perfect”: Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit, maintaining quality at the highest levels, as measured by the Gold Standards. Through clearly communicating brand standards and expectations. Through coaching, training and mentoring the Management teams to achieve their full potential. Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom-line results. Through building an environment consistent with the Company Mission and Vision. Key Performance Areas Sales and Profit Growth Lead district with an unrelenting passion to grow sales and profitability. Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change. Report district performance to Division Presidents quarterly through a process approach. Partner with Division Presidents on local marketing to plan and execute DMA-level and local store marketing plans. Developing People Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results. Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process. Lead bench discussion with Division President & Human Resources on effective succession planning processes. Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts. Ensure effective MIT and Manager Training, development, and feedback execution through weekly visits with Managers in Training. Support and prioritize development of General Manager hires in partnership with Division President. Ensuring the most effective utilization of company assets and district talent. Coach General Manager on appropriate store associate staffing requirements. Ensure Internal Management Candidate development. Brand Execution Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams. Maintaining quality standards in Service, Quality, Cleanliness, Facility, and safety as measured by key metrics. Hold General Managers and their teams accountable for improving all Guest measures. Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up. Partner with Maintenance Department to safeguard Facility and Equipment standards. Lead new product, process and program roll outs within the district. Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants. Environment Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines. Model celebrating successes. Recognize improved and/or top performance on each and every store visit. Partner with Human Resources on Associate and Management Investigations in accordance with investigation procedures. Key Performance Measures: Customer Satisfaction Guest Feedback Window drive-thru times Brand Protection Associate Retention Food Safety Financial Growth Cash Variance Food Cost Labor Cost Requirements: College graduate or equivalent education preferred Positive, motivating communication skills Strong organization and time management skills Strong coaching and mentoring skills Flexible and adaptable to changing circumstances Ability to read, write, perform mathematical calculations and analyze data Demonstrate key principles, Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach Able to work in excess of 50 hours per week while standing, walking and stretching. Able to lift, carry, push and pull 30 lbs. Able to perform any task performed by a service or production associate Able to see across the restaurant to monitor and oversee the operation Able to legally operate a motor vehicle Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
    $51k-69k yearly est. 19d ago
  • Area Manager

    Pollo Campero 3.8company rating

    Tampa, FL Jobs

    The Area Manager will directly manage company owned restaurant operations and personnel for a specific region. The primary role is to uphold the standards and reputation of the brand while enhancing guest satisfaction and profitability. The position is to create growth opportunities through effective business planning, drive restaurant excellence with continual evaluations, coaching and building effective relationships through mutual trust and respect. Requirements: Bachelor's Degree and/or applied equivalent A minimum of 3 to 5 of experience in the Restaurant Operations; can rely upon experience to make sound judgments and accomplish goals Strong Financial and Administrative Skills; define problems, collect data, establish facts, draw valid conclusions and provide recommended solutions P&L Accountability Excellent Presentation skills; Computer skills; Written and Verbal communication skills Proven ability to work various projects simultaneously and prioritize the most critical, wide degree of creativity and flexibility The position includes but is not limited to below key responsibilities: Ensures all employees in the area are trained, motivated and empowered to deliver total Guest satisfaction. Evaluates each restaurant's compliance with the company's standards. Provides regular feedback and coaching on improvement; conducts periodic inspections of the restaurant. Communicates all customer comments and concerns to the appropriate Area or Restaurant Manager; follows up to ensure they are handled in a timely and effective way. Ensures all General Managers receive appropriate orientation, training and development opportunities. Trains, coaches and provides regular performance feedback (positive and corrective) to motivate and improve the performance of all employees. Evaluates overall performance of General Managers based on clearly communicated standards and expectations. Supports company-wide marketing programs; evaluates local restaurant marketing strategies developed by the Marketing Department. Ensures that business and personnel practices are within the law and consistent with company policies and procedures.
    $33k-49k yearly est. 18d ago
  • Operations Manager

    Chick-Fil-A Restaurants 4.4company rating

    Dickson City, PA Jobs

    Chick-fil-A Dickson City is owned and operated by Keith Kelly. Keith became an Operator in 2021 after spending 27 years on Wall Street. He is a steadfast, servant-hearted leader. The team at Chick-fil-A Dickson City is dedicated to growing its high-volume business while serving the community with care and excellence. They value relationships, quality, innovation, and fun! Their leadership team is made up of individuals who embody grit and grace, and hold those to a high standard. Come join this growing team today. POSITION SUMMARY: Chick-fil-A Dickson City is seeking a Operations Manager with the ability to provide operational oversight and strong leadership to the team. This person will be in a leadership position where they will have the opportunity to lead, grow, and serve. This individual will have their hand in multiple operational aspects of the restaurant while also business planning and strategizing. This opportunity is far greater than “fast food” but is an opportunity for a key individual to impact the day-to-day team members and business functions of a Chick-fil-A restaurant. This leader will be intentionally developed, and long-term this person will have the opportunity to serve as a top leader in an even larger capacity. POSITION KEY RESPONSIBILITIES: Positively impact the team and culture by modeling core values Lead and coach the team by being hands-on in the operation Build relationships with the team/customers while leading the team toward goals Hold team accountable for operational excellence Train and develop team leaders and members through coaching, feedback, and goal-setting Ensure operational effectiveness, find ways to improve and implement new strategies Track metrics and results in their area of responsibility Focus on improving guest and team member care Perform with excellence while in the busy, fast-paced environment of the business Lead with clear communication; monitor and increase team member retention Demonstrate good stewardship of the business and resources Perform off-shift managerial tasks such as team training and development Meet regularly with the Operator and Leadership Team to set goals, train, and achieve results SKILLS & EXPERIENCE NEEDED: Bachelor's Degree preferred 2-3 years of hospitality experience or equivalent service experience Organized, detail-oriented with a strong sense of follow-through Results-oriented and able to work in a very fast-paced, high-stress environment High emotional Intelligence; Passion for people and delivering world-class service Spirit of authenticity, grit, empathy, and a strong work ethic Systems thinker; innovator; problem-solver Effective communicator with the entire team Resourceful; has the ability to think and do; go-getter High integrity and character Optimistic in adversity; a natural team cheerleader Demonstrates servant-leadership mentality Sense of ownership; self-motivated with a willingness and eagerness to learn Takes initiative; driven and hardworking individual with a growth mindset Ability to keep composure under high pressure and make decisions quickly Desire to care for and develop others. Strong relationship builder.
    $30k-41k yearly est. 26d ago
  • Area Manager

    Steak n Shake 4.4company rating

    Tampa, FL Jobs

    Steak n Shake is hiring an Area Manager looking to make a difference. We are looking to hire an Area Manager to assist the Division President with modeling and ensuring consistent execution of Quality, Hospitality and Cleanliness, as well as developing a culture of accountability. We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. The key is demonstration of the gold standard in service. We cherish friendliness and cleanliness. Put simply, we are looking for legendary leaders providing legendary service. YOU: Demonstrate the Golden Rule Have a competitive spirit and desire to win A track record of proven leadership (multi-unit leadership preferred) Possess high character and high competence. Desire to improve the lives of others. US: Desire to improve the lives of employees, customers, franchisees. We place trust above all else. This builds loyalty. Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. Desire to lead and dominate the premium burger segment of the restaurant industry Our pace is fast, focused and effective. Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability and delivering “Every Store Perfect”: Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit, maintaining quality at the highest levels, as measured by the Gold Standards. Through clearly communicating brand standards and expectations. Through coaching, training and mentoring the Management teams to achieve their full potential. Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom-line results. Through building an environment consistent with the Company Mission and Vision. Key Performance Areas Sales and Profit Growth Lead district with an unrelenting passion to grow sales and profitability. Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change. Report district performance to Division Presidents quarterly through a process approach. Partner with Division Presidents on local marketing to plan and execute DMA-level and local store marketing plans. Developing People Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results. Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process. Lead bench discussion with Division President & Human Resources on effective succession planning processes. Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts. Ensure effective MIT and Manager Training, development, and feedback execution through weekly visits with Managers in Training. Support and prioritize development of General Manager hires in partnership with Division President. Ensuring the most effective utilization of company assets and district talent. Coach General Manager on appropriate store associate staffing requirements. Ensure Internal Management Candidate development. Brand Execution Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams. Maintaining quality standards in Service, Quality, Cleanliness, Facility, and safety as measured by key metrics. Hold General Managers and their teams accountable for improving all Guest measures. Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up. Partner with Maintenance Department to safeguard Facility and Equipment standards. Lead new product, process and program roll outs within the district. Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants. Environment Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines. Model celebrating successes. Recognize improved and/or top performance on each and every store visit. Partner with Human Resources on Associate and Management Investigations in accordance with investigation procedures. Key Performance Measures: Customer Satisfaction Guest Feedback Window drive-thru times Brand Protection Associate Retention Food Safety Financial Growth Cash Variance Food Cost Labor Cost Requirements: College graduate or equivalent education preferred Positive, motivating communication skills Strong organization and time management skills Strong coaching and mentoring skills Flexible and adaptable to changing circumstances Ability to read, write, perform mathematical calculations and analyze data Demonstrate key principles, Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach Able to work in excess of 50 hours per week while standing, walking and stretching. Able to lift, carry, push and pull 30 lbs. Able to perform any task performed by a service or production associate Able to see across the restaurant to monitor and oversee the operation Able to legally operate a motor vehicle Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
    $49k-67k yearly est. 5d ago
  • Global Talent Management Director

    Carnival Cruise Lines 4.3company rating

    Miami, FL Jobs

    The Global Talent Management Director is responsible for leading the global design, development and execution of company-wide talent strategies that will retain and develop top talent across our multiple brands. This individual will work closely with brand and HR Leadership Teams to ensure our strategies is aligned with our business goals and cultural values. Essential Functions: Talent Strategy: Design and execute a comprehensive global talent management strategy, including talent management, leadership development, engagement, performance management, and succession planning. Succession Planning: Lead the global talent review and succession planning process, ensuring the business has a robust pipeline of talent to meet both current and future organizational needs. Leadership Development: Design and implement leadership development programs in collaboration with the global learning council that builds a strong internal leadership pipeline, ensure high potential identification, and drive leadership effectiveness at all levels. Owns the relationship with talent assessment vendor, management of the certified coaches, dissemination and selection of assessments per a prioritization schedule. Also support leadership with providing coaching and read outs as a certified coach as well. Executive Coaching: Provide executive coaching to senior leaders, supporting leadership development and performance improvement. Engagement: Develop and implement strategies and programs that improve employee engagement and experience, support the annual Culture Survey process, and aligning globally on approaches to recognition. Performance Management: Oversee the company's performance management framework and annual process, driving accountability, continuous feedback, and high performance. HR Metrics & Analytics: Collaborate with the Global HR Analytics team and leverage data to assess the effectiveness of talent strategies providing actionable insights to the HR Leadership Team. Collaboration with HRLT and Brands: Partner with the brand HR teams to understand their unique challenges and needs from a talent perspective and to bring the talent strategy to life. Vendor Management: Manage relationships with external vendors for talent management ensuring they align with company objectives and deliver ROI. Communications: Responsible for creating all talent management and performance management communications to provide to the Brands to utilize. Qualifications: Education: Bachelor's degree in Human Resources, Business Administration, or a related field. A relevant master's degree is preferred. Certifications: Certification in talent management or HR (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR); Certification in leadership coaching or organizational development. Work Experience: 8-10+ years of experience in talent management, with a focus on global or multi-brand organizations. Strong understanding of development, engagement and retention strategies. Familiarity with various talent assessment tools and methodologies. Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership. Strong analytical skills and experience with data-driven decision-making. Ability to manage multiple priorities in a fast-paced, global environment. Experience with HR technology and talent management systems. Proven success in designing and implementing digital talent management tools and technologies. Key Competencies: Strategic Thinking Inclusive Leadership Results-Driven Change Management Collaboration and Influence Business Acumen Employee-Centric Mindset Knowledge, Skills & Abilities: Experience with HOGAN assessments. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: None or very little travel. Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans. Employee Assistance Program and other mental health resources. Additional programs include company paid term life insurance and disability coverage. Financial Benefits: 401(k) plan that includes a company match. Employee Stock Purchase plan. Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends. Personal and professional learning and development resources including tuition reimbursement. On-site preschool program and wellness center at our Miami campus. #LI-Hybrid #LI-LS1 About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guests through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. #J-18808-Ljbffr
    $88k-123k yearly est. 4d ago
  • Assistant Operations Manager

    Hyatt Regency Jacksonville Riverfront 4.2company rating

    Jacksonville, FL Jobs

    About the Company - At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. About the Role - The Assistant Operations Manager will be a hybrid role assisting in the oversight of the housekeeping area and front office staff. This includes public areas and night cleaning, cash control for agents, staffing needs, and guest services. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager will promote an atmosphere that insures customer and associate satisfaction. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Qualifications · A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills. · Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. · 2-3 years of progressive hotel Rooms Management experience · Service oriented style with professional presentations skills · Hotel/Hospitality degree an asset · Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line · Must be proficient in Microsoft Word and Excel · Must have excellent organizational, interpersonal and administrative skills Pay - Competitive pay and benefits package Equal Opportunity Employer
    $29k-46k yearly est. 25d ago
  • Area Manager

    Steak n Shake 4.4company rating

    Decatur, IL Jobs

    Steak n Shake is hiring an Area Manager looking to make a difference. We are looking to hire an Area Manager to assist the Division President with modeling and ensuring consistent execution of Quality, Hospitality and Cleanliness, as well as developing a culture of accountability. We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. The key is demonstration of the gold standard in service. We cherish friendliness and cleanliness. Put simply, we are looking for legendary leaders providing legendary service. YOU: Demonstrate the Golden Rule Have a competitive spirit and desire to win A track record of proven leadership (multi-unit leadership preferred) Possess high character and high competence. Desire to improve the lives of others. US: Desire to improve the lives of employees, customers, franchisees. We place trust above all else. This builds loyalty. Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. Desire to lead and dominate the premium burger segment of the restaurant industry Our pace is fast, focused and effective. Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability and delivering “Every Store Perfect”: Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit, maintaining quality at the highest levels, as measured by the Gold Standards. Through clearly communicating brand standards and expectations. Through coaching, training and mentoring the Management teams to achieve their full potential. Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom-line results. Through building an environment consistent with the Company Mission and Vision. Key Performance Areas Sales and Profit Growth Lead district with an unrelenting passion to grow sales and profitability. Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change. Report district performance to Division Presidents quarterly through a process approach. Partner with Division Presidents on local marketing to plan and execute DMA-level and local store marketing plans. Developing People Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results. Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process. Lead bench discussion with Division President & Human Resources on effective succession planning processes. Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts. Ensure effective MIT and Manager Training, development, and feedback execution through weekly visits with Managers in Training. Support and prioritize development of General Manager hires in partnership with Division President. Ensuring the most effective utilization of company assets and district talent. Coach General Manager on appropriate store associate staffing requirements. Ensure Internal Management Candidate development. Brand Execution Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams. Maintaining quality standards in Service, Quality, Cleanliness, Facility, and safety as measured by key metrics. Hold General Managers and their teams accountable for improving all Guest measures. Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up. Partner with Maintenance Department to safeguard Facility and Equipment standards. Lead new product, process and program roll outs within the district. Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants. Environment Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines. Model celebrating successes. Recognize improved and/or top performance on each and every store visit. Partner with Human Resources on Associate and Management Investigations in accordance with investigation procedures. Key Performance Measures: Customer Satisfaction Guest Feedback Window drive-thru times Brand Protection Associate Retention Food Safety Financial Growth Cash Variance Food Cost Labor Cost Requirements: College graduate or equivalent education preferred Positive, motivating communication skills Strong organization and time management skills Strong coaching and mentoring skills Flexible and adaptable to changing circumstances Ability to read, write, perform mathematical calculations and analyze data Demonstrate key principles, Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach Able to work in excess of 50 hours per week while standing, walking and stretching. Able to lift, carry, push and pull 30 lbs. Able to perform any task performed by a service or production associate Able to see across the restaurant to monitor and oversee the operation Able to legally operate a motor vehicle Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
    $53k-72k yearly est. 11d ago
  • Director of Restaurants & Bars

    1 Hotels 4.0company rating

    Miami, FL Jobs

    Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. We're currently in search of a Director of Restaurants and Bars who shares these values and will champion them . If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We're looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who's not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We'd love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar. About you... Passionate about food & beverage and a minimum of 8 years of progressive Food & Beverage work experience, in a high-volume, upscale environment. Minimum of 4 years managing a high volume Food & Beverage operation with at least $20M in F&B revenue. Prior experience opening a restaurant or hotel is preferred. A post-secondary diploma or degree would be a plus. An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. About us... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $46k-77k yearly est. 18d ago
  • Director Field Operations & Quality Assurance

    Hilton Grand Vacations 4.8company rating

    Panama City Beach, FL Jobs

    * As a Director of Field Operations & Quality Assurance you would be responsible for: * the leadership and oversight of site level Sales and Marketing Administrative & Operational functions. * You will be responsible for building and maintaining strong working relationships with Sales and Marketing partners and other site leadership by way of excellent written and verbal communication skills. * This position requires an active and engaged partnership to support key performance indicators, goals and initiatives as set forth by the company, including budgeting and profit metrics. * The DFO must effectively lead and mentor a team, foster a positive culture, possess in-depth knowledge of process and policy, associate development and performance management.
    $78k-99k yearly est. 12d ago
  • Director, Logistics Optimization & Fleet

    NuCO2 4.3company rating

    Stuart, FL Jobs

    NuCO2, the largest, best, and only national provider of beverage grade CO2 to the Foodservice and Hospitality Industry is a growth company. The Director of Logistics Optimization & Fleet will play a pivotal role in overseeing and optimizing our operations, routing strategies, and planning processes. You will be responsible for driving efficiency, enhancing customer experience, and ensuring seamless coordination of resources to meet our delivery and service objectives. This leadership position requires a strong blend of technical expertise, strategic thinking, and exceptional managerial skills to lead a diverse team of professionals. This position is responsible for supporting the safe and efficient execution of +30,000 deliveries a week. To accomplish these objectives, the incumbent will consistently work to evaluate routes and make recommendations for process improvements and cost savings. In addition, this position is responsible for the on-going management and maintenance of NuCO2's National Fleet (500+) Department and responsible for the safe and efficient availability of commercial and non-commercial vehicles. To accomplish these objectives, the incumbent will consistently evaluate Fleet age and miles, accident/incident prevention; and make recommendations for improvements to Fleet Specifications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Drive continuous improvement initiatives to enhance productivity, streamline processes, and improve overall operational efficiency Responsible for working with CO2 supply network to ensure timely deliveries of product to 156 depots across the US Develop and implement demand forecasting models to anticipate delivery volume fluctuations, enabling proactive resource planning and capacity management Utilize analytics to evaluate the current depot network, including locations, capacity, and capabilities, and make recommendations for improvements and expansion as necessary Develop and implement performance metrics and key performance indicators (KPIs) to measure and monitor the effectiveness of field operations and service teams Evaluate existing operational processes, activities, protocols, and procedures and make enhancement recommendations that address areas of underperformance Stay updated with the latest technological advancements in delivery management, routing, and planning, and assess their potential to enhance our operations Collaborate with cross-functional teams, including Safety, Finance, and Sales to align facility network with business objectives and customer requirements Ensure compliance with safety regulations, quality standards, and operational procedures within the national operations team Provide clear direction, set performance goals, conduct regular performance evaluations, and foster a culture of continuous learning and improvement Implement measures to minimize accidents, injuries, and environmental impacts related to delivery operations Create and execute a roadmap to make consistent improvements to core efficiency and/or value delivery metrics Collaborate with sales and marketing teams to align delivery strategies with anticipated business growth and product launches Direct a National Fleet of 500+ Vehicles that exceeds $20MM annually Work and establish a working, professional partnership with Service Provider-National Account Managers that support the Fleet Operations on a daily, weekly, monthly and annual basis Quarterly Fleet performance reviews with Ryder, Penske, and Wheels along with truck builder Carbo Tech, Turbines R&D, and other supporting vendors Negotiate with all contractors and vendors via thru bidding type programs to establish best practices in gaining the most cost effective and efficient programs available to NuCO2 (rebate opportunities, warranty allowances, trade in expectations, etc.) Partnership with Linde's Procurement Director & related Department Personnel to establish and implement any & all beneficial cost reduction opportunities to enhance the NuCO2 Fleet Recruit, mentor, and lead a high-performing team of delivery, routing, planning, and fleet professionals Strong leadership, communication, and interpersonal skills, with the ability to build and motivate high-performing teams Providing management with timely information and reports QUALIFICATIONS: Proven experience (5+ years) in delivery operations, routing, planning, or logistics, with at least 3 years in a leadership role Bachelor's degree in engineering, Supply Chain Management, Operations Research, or a related field or equivalent experience Three plus years' experience in a management position that includes direct supervision of personnel Experience with management and execution of a Distribution Logistics system(s) either dynamic or static Experience in the Industrial Gases Industry or with a company transporting hazardous material Strong background in in use of personal computer software with an emphasis on Windows Office, Excel, and Access Proficient in the use of Logistics software
    $73k-106k yearly est. 41d ago
  • Site Maintenance Operations Manager

    Dev 4.2company rating

    Pontiac, IL Jobs

    Company DescriptionJobs for Humanity is partnering with Advanced Technology Services to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Advanced Technology Services Job Description Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety · Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations. · Implements and actively supports all Beyond Zero initiatives · Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices To Inspire and Provide Clarity on Vision and Strategy · Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives · Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities · Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes To Own Our ATS Culture · Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect · Sets a positive, influential standard for others and creates a constructive climate for their team · Influences with transparency and use participative methods to ensure that decisions are understood and accepted · Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis · Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes To Support Our Employees' Learning and Growth · Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development. · Develops, communicates, and executes a Skills Matrix and Technician Training Plan · Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE) To Ensure and Drive our Business Results · Leads and ensures the Operating System is understood, reinforced, and embedded · Develops and executes a site-specific maintenance plan per ATS standards · Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives · Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment · Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact · Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts · Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer · Drives a continuous improvement methodology and promotes cost savings · Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues · Collaborates with sales and operations leadership to increase the scope of services Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience · Three years of supervisory experience with a strong focus on development of employees · Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change · Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals · Solid understanding of manufacturing / assembly work environment · Business acumen · Positive influencer with appropriate levels of organization. · Strong customer focus with the ability to build positive business relationships and show a sense of urgency Desirable KSAs · Manufacturing maintenance experience preferred with related certifications and training · Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies · Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software · Time management skills · Ability to relocate to specified locations · Excellent communications skills (verbal, written, and presentation) · Agile, curious learner and authentic, credible teacher · Financial acumen and knowledge of forecasting and managing budgets Leadership Core Competencies: Business and Company Acumen Lead with honesty and integrity Build bold and relevant strategies Welcome and motivate change Recognize the right outcomes and how they were achieved Role model safety and wellness Emotional Intelligence Provide psychological safety Be self-aware Build relationships Ask for and act on feedback Respect diverse background and viewpoints Lead in the Present; Eye to the Future Commit to accountability Coach people to their potential Own talent development and placement Turn problems into opportunities Be resilient and flexible Communicate, Communicate, Communicate Practice transparency Build relationships through respect Be a curious learner and credible teacher Influence in a proactive, positive way Ensure cross functional awareness/decisions ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here. Privacy policy review here.
    $68k-102k yearly est. 60d+ ago
  • Director, Delivery Operations and Logistics

    Farmer's Fridge 4.0company rating

    Chicago, IL Jobs

    At Farmer's Fridge, we make healthy, fresh food accessible to everyone by providing chef-curated meals and snacks in convenient, ready-to-eat vending machines. Our mission is to offer nutritious, fresh food to busy people in high-traffic locations across the United States, such as airports, hospitals, universities, and office buildings. With a growing network of Fridges and ongoing expansion, we're always looking for talented individuals who share our passion for making fresh, healthy food easier to access. We care deeply about what we're creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we're committed to making an overall positive impact as we scale. About the Role: The Director of Delivery Operations & Logistics is responsible for leading all aspects of logistics operations to ensure seamless fulfillment orchestration, driver supply management, and efficient network design. This role requires a strategic thinker who can optimize logistics processes, maintain safety & compliance, and drive quarterly and annual planning processes. The successful candidate will play a key role in designing efficient delivery processes while balancing cost-effectiveness, reliability, and customer satisfaction. This role is based in our Chicago, IL, office and requires in-person collaboration with our team. What You'll Do... * Logistics Strategy & Network Design * Lead the design and implementation of final mile routing and delivery personnel schedules * Develop and maintain an optimized network design that balances cost and customer satisfaction * Act as the central authority for delivery orchestration, working collaboratively across functions to ensure food is delivered exclusively to active fridges * Driver Supply Management * Analyze and forecast driver capacity needs to meet demand across the network * Develop strategies to recruit, onboard, and retain drivers to ensure sufficient supply and reduce acquisition and training costs * Create and recommend driver schedules that align with route and demand requirements * Safety & Fleet Management * Manage fleet operations, including maintenance, inspections, and compliance with applicable laws * Ensure compliance with all safety regulations and internal standards, driving a culture of safety across delivery and logistics operations * Access & Badging Management * Oversee building access processes, including maintaining accurate instructions, updating contact information, and driver app-related rollouts and updates * Ensure compliance with badging requirements for all drivers and logistics personnel * Compensation Strategy & Partner Management * Develop competitive and equitable driver compensation strategies to drive customer satisfaction and lifetime value * Oversee driver management and performance, evaluating reliability, efficiency, and customer satisfaction * Middle Mile Logistics Management * Oversee the execution of middle-mile transportation, ensuring timely and cost-effective movement of product * Develop and implement strategies to streamline linehaul operations, improve carrier performance, and reduce transportation costs while maintaining reliability * Partner with the pick/pack team to standardize processes, align workflows, and enhance efficiency at point of receipt Who You Are… * 8+ years of experience in logistics, delivery operations, or supply chain management * Excellent communication, leadership, and stakeholder management skills * Excel at analyzing complex challenges and devising innovative solutions to improve operations * Work effectively with internal teams and external partners to drive alignment and achieve shared goals * Have an obsession with details and manage complex processes with precision and accuracy * Ability to manage multiple work streams simultaneously and prioritize effectively * Experience in a high-growth, rapid-change environment. You have the ability to operate in ambiguous situations and be flexible with the demands of the organization * An insane passion for the Farmer's Fridge's mission to improve people's lives through 24/7 access to fresh food The base salary range for this role is $130,000 to $175,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements. In addition to base salary, this position is eligible for company performance-based/performance (sales) bonuses and equity. We provide a comprehensive benefits package, including: * Medical, dental, and vision insurance (multiple plans available) * 401(k) with immediate employer match vesting * Paid time off (including vacation, sick leave, and holidays) * Paid sabbatical after 5 years of service * Employee discounts * Employee Assistance Program (EAP) Benefits at Farmer's Fridge: In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we've done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback. Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas. Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after four years of service. Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company's bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting. Farmer's Fridge Diversity Statement: "Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer's Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles." Farmer's Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: ***********************************************
    $130k-175k yearly 45d ago
  • VP - General Manager

    Avero 3.9company rating

    Milford, IN Jobs

    Our customer in Northern, IN is looking for an experienced, driven, operations professional with a strong technical aptitude and love for working with people. This person will lead a very successful division of a large public company, 6 different manufacturing sites. This person will have full P&L responsibility, will need to have a strong LEAN mindset, be able to work with people on the floor, up to executives and even have a strong focus on supporting sales. This person should come from a strong steel or metal background or have experience with capital equipment/large machinery manufacturing. This is a great opportunity for someone who wants to work for a strong stable company, who really values their people and just needs a strong leader who wants to optimize already great processes. They offer a competitive salary plus great bonuses, profit sharing, and relocation assistance if needed.
    $118k-198k yearly est. 4d ago

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