Customer Experience Representative
Remote or Columbus, OH Job
Customer Experience Representative Job Category: SALARY Schedule: Full-Time Description: Job DetailsDescription
AVAILABLE BENEFITS:
Sign-On Bonus
Health Insurance 401(k) and Employer Contribution
Paid time off
Paid Holidays
Dental Insurance
Vision Insurance
Life Insurance
Employee discount program
Tuition reimbursement
Office/Hybrid (2 day per week work from home option)
ESSENTIAL TASKS AND RESPONSIBILITIES:
Respond quickly to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution
Resolve routine and basic problems and communicate solutions or requested information to customers and internal stakeholders
Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed
Utilize customer relationship management (CRM) or other database to record activities and research product information
Utilize order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, and maintain customer information and other data related to each transaction
Receive and process orders for materials and merchandise
Research and resolve customer issues
Confirm orders, update shipping status, and proactively notify customers of any backorder or delivery delays
Complete all other duties and projects as assigned
JOB SPECIFICATIONS:
Two-year degree or a minimum of two years experience in customer service, inside sales or related field required
Previous customer-facing experience is preferred, such as customer service, sales, inside sales, or service industry
Ability to read and write the English language in a clear and concise manner, experience in Spanish, French, or other language skills a plus
Calm and empathetic demeanor when dealing with demanding customers
General typing skills, along with previous PC and Microsoft Office experience
Superior verbal and written communication skills
Ability to organize, prioritize, and work within established deadlines
Willingness to work overtime when necessary or required
Business math skills needed to perform daily tasks
Ability to multi-task, and work independently and as a team
Willingness to travel when necessary
QualificationsSkills Behaviors:Motivations:EducationExperienceRequired2 years:Inside SalesLicenses & Certifications
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RequiredPreferredJob Industries
Other
National Account Manager
Remote or Batavia, NY Job
MANUFACTURING IS IN CHAPIN'S DNA. We've been doing it for over a century, designing and producing industry-leading home and industrial sprayers, spreaders, irrigation products and accessories.
We understand that dedication to our employees and to our customers is the formula for our success. You'll contribute to a team that wins and accomplish great things through shared ingenuity, self-discipline and by always going that extra mile.
JOB SUMMARY: Chapin is looking for an experienced
National Account Manager
to join our team. You will be mainly responsible for creating and implementing a strategic business development and selling plan, to grow Chapin's portfolio of national customers and promote the Chapin brand and products. The National Account Manager will build and maintain strong relationships with key accounts to increase sales and profitability.
This National Account Manager position has the potential to quickly become Director of Sales, for the right candidate.
RESPONSIBILITIES:
Network with key customers to identify and address specific needs
Develop and maintain relationships with customers to ensure long-term success
Act as the liaison between customers and internal teams ensuring clients' requirements are met
Identify and attract prospective strategic customers
Ensure brand consistency
Negotiate contracts
Collect and analyze sales data and trends
Maintain high customer satisfaction ratings, according to company standards
Liaise with Sales and Marketing departments to set and implement strategies for new products
Develop new and increase existing business along with securing new business opportunities as deemed appropriate to maximize sales performance of designated accounts
Conduct full category & price point analysis in order to identify opportunities to maximize profitability by managing product mix
Develop a comprehensive understanding of the sector, keeping up-to-date with market trends and developments by competitors
Present the Chapin value proposition directly to customers
Create and implement Chapin's strategic strategy to grow sales through all distribution channels
Act as the primary negotiator for Chapin during all distribution or supply agreement creation or renewal
Accountable for maintaining all Chapin agreements with national account customers or suppliers of products distributed by Chapin
Create, implement & manage Chapin's pricing strategy for all national accounts
Create & implement marketing plans with national accounts and suppliers to promote and aggressively sell related products through multiple types of distribution channels
REQUIREMENTS & SKILLS:
Proven work experience as a National Account Manager, preferably with large retail (big box) experience (Home Depot, Lowe's, Ace Hardware)
Solid experience in sales and customer service
Demonstrable experience in negotiating and meeting clients requirements, with the ability to close the deal
In-depth understanding of sales performance metrics
Hands on experience with CRM software and MS Office products.
Excellent analytical and organizational skills
Strong communication skills
Availability to travel as needed
Proactive, self-motivated and driven
Ability to self-manage own workload to tight deadlines, including balancing, planning and organizing multiple tasks simultaneously
Proven conflict management skills and the ability to reason and influence at all levels of key decision makers and stakeholders within the customer account(s)
Able to travel approximately 50% of the time
Position is hybrid, but mostly remote
PAY & BENEFIT INFO:
Industry leading salary + bonus
Full expense account
Remote position
Robust matching 401k retirement plan
Field Service Engineer
Springfield, OH Job
As a pioneering leader at the forefront of advanced separation technologies, Komline has built a global reputation for its' engineering excellence. Through a combination of innovative engineering, cutting-edge manufacturing, and decades of experience, Komline continues to produce the highest quality equipment by maintaining its own integrated manufacturing facilities. Servicing our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing end-to-end separation solutions tailored to meet our clients' needs. With a continuous record of rapid expansion and strategic acquisitions, Komline sets itself apart as we welcome and continue to grow our burgeoning business.
The Field Service Technician will ensure the seamless operation of advanced systems and equipment. The Technician will travel extensively and connect with diverse teams while working on client/project sites.
Responsibilities:
Lead the start-up, commissioning, and optimization of electrical and mechanical systems on-site
Conduct detailed equipment checks, verify installations, and ensure readiness for customer operations
Analyze and record performance data during equipment tests to ensure peak efficiency
Deliver hands-on and classroom training for customer teams, developing clear lesson plans and guides
Collaborate with design teams by providing detailed field markups for “as-built” revisions
Oversee the activities of vendors, contractors, and project teams to meet project timelines
Conduct site inspections, resolve technical challenges, and ensure all work meets high-quality standards
Create clear, concise technical reports and maintain punch lists for project closeouts
Work on shop floor assembly when not traveling for customer service.
Other duties as assigned
Required Skills & Experience:
A background in engineering, technical services, or related fields (degree preferred but not required with equivalent experience)
5+ years of field service experience, including proficiency with mechanical and electrical systems
Strong skills in reading and interpreting technical drawings and manuals
Familiarity with control panels, motor starters, AC/DC drives, and instrumentation
Experience with programmable controllers and operator interface terminals is a plus
Outstanding organizational skills to manage projects and meet deadlines
Exceptional communication, both written and verbal, to build rapport with teams and customers
Attention to detail and problem-solving mindset, ensuring smooth operations and customer satisfaction
Thrive in fast-paced environments with extensive travel (up to 75%, including long-term assignments domestic and international)
Equal Opportunity Statement: Komline is an EEO employer - M/F/Vets/Disabled
Corporate Counsel (2025-3087)
Cincinnati, OH Job
COMPANY PROFILE
Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family - our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.
JOB SUMMARY
The Corporate Counsel is responsible for safeguarding Prolink's legal integrity while advancing the company's mission and strategic objectives. This role provides comprehensive legal guidance, manages legal risks, ensures compliance with federal and state laws, and oversees litigation and arbitration. Additionally, the Corporate Counsel supports due diligence for mergers, acquisitions, and strategic alliances.
RESPONSIBILITIES
Legal Strategy, Risk Management and Litigation
Develop and implement Prolink's risk management framework, compliance standards, and crisis management protocols
Serve as a strategic advisor to leadership, translating legal complexities into actionable recommendations that balance business priorities with compliance requirements
Oversee departmental standards, including policies for external counsel retention, legal education, and contract review
Manage the legal budget and evaluate partnerships with external legal firms for cost-effectiveness and strategic alignment
Identify and implement legal technologies to optimize departmental efficiency
Manage Prolink's litigation portfolio, handling some cases internally and coordinating with external counsel as needed
Oversee Employment Practices Liability Insurance (EPLI) claims, including periodic reviews of coverage and panel counsel effectiveness
Employment Law
Advise on employment-related risks, ensuring compliance with federal, state, and local employment laws
Collaborate with HR and management to develop and revise company policies, handbooks, and compliance programs
Prepare and defend employment claims, including drafting position statements and responses to demands
Partner with outside counsel to manage litigation and compliance matters
Monitor regulatory changes and ensure proactive adaptation of company policies
Contracts and Policy Management
Manage the contract lifecycle, including submission, review, approval, and finalization
Collaborate with sales and operational teams to negotiate and modify contracts, ensuring alignment with business needs
Oversee the organization, filing, and archiving of all agreements and amendments
Develop and revise internal and external-facing policies, ensuring operational implementation
REQUIREMENTS
Licensed attorney in good standing with the Ohio State Bar
5-7 years of legal experience, ideally including corporate law, employment law, or related areas; in-house counsel experience is a plus
Experience in corporate law, employment law, or related legal discipline, preferably within an in-house counsel role
Experience drafting, reviewing, and negotiating contracts and legal documents.
Strong problem-solving skills with the ability to provide practical, business-oriented solutions to legal issues
Effective communicator with the ability to explain complex legal concepts in plain language to non-legal stakeholders
Exceptional analytical and problem-solving skills, with the ability to translate legal issues into actionable business strategies
Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment
Collaborative mindset and demonstrated ability to build relationships with internal teams and external partners.
PREFERENCES
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.
Business Intelligence Manager
Hebron, OH Job
JOB FUNCTIONS:
The Business Intelligence (BI) Manager is responsible for leading MPW's Business Intelligence team, overseeing the design, development, and maintenance of BI solutions. This role ensures the delivery of accurate, actionable insights to support organizational goals. The BI Manager will manage a team of BI Developers while working directly with stakeholders to prioritize and deliver BI requests, resolve issues, and maintain MPW's BI infrastructure.
ESSENTIAL FUNCTIONS:
Team Leadership
Manage and mentor a team of three BI Developers, providing guidance, training, and career development.
Assign, prioritize, and oversee BI development tasks, including new requests, enhancements, and bug fixes.
Conduct performance reviews, one-on-one meetings, and team status updates.
BI Development
Lead the design, implementation, and maintenance of BI solutions using Microsoft SQL Server, Reporting Services (SSRS), Power BI, SSIS, and Microsoft Fabric.
Ensure accurate and timely delivery of dashboards, reports, and data visualizations to meet business requirements.
Oversee the development and optimization of SQL databases, ensuring high performance and data integrity.
System Maintenance
Perform SQL Server maintenance tasks, including backups, indexing, query optimization, and patch management.
Monitor the performance and reliability of BI systems, proactively identifying and addressing potential issues.
Stakeholder Collaboration
Work closely with stakeholders to gather requirements and translate them into actionable BI solutions.
Provide training and support to internal users for self-service BI tools, including Power BI.
Communicate complex technical concepts to non-technical audiences effectively.
Strategy and Governance
Develop and enforce data governance best practices to ensure data quality, security, and consistency.
Establish and execute a BI roadmap aligned with organizational goals and emerging technologies.
Documentation and Process Improvement
Maintain documentation for BI systems, processes, and solutions.
Identify opportunities for process improvements, including automation and advanced analytics adoption.
KEY BEHAVIORS:
Customer Service: Proactively developing customer relationships both internal and external; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers, and local communities. Promoting opportunities within and through referrals.
QUALIFICATIONS:
Bachelor's degree in computer science or a related field (or equivalent experience).
Minimum of 8 years' experience developing technical BI solutions with Microsoft tools. including Power BI, SSRS, and SQL Server.
At least 2 years of experience in a leadership or management role overseeing technical teams.
Proficient in Microsoft SQL Server database design, query optimization, and maintenance.
Advanced experience with Power BI, including data modeling and dashboard development.
Proficiency with SSIS for data integration and ETL workflows.
Experience with Microsoft Fabric is a plus.
Excellent written and verbal communication skills.
Strong analytical and problem-solving capabilities, with attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Business Development Associate
Remote or Chicago, IL Job
About Our Company:
Helion is a Manufacturing Consulting Firm committed to training and developing our Business Development Associates into future Business Development Managers. We provide custom solutions to clients nationwide in Skilled Trades and Engineering. Our leadership team has a combined 45 years in Manufacturing Consulting, we currently operate in 10 States with the objective of being a fully remote firm across the US by 2030.
Our Core Values
- Peer to Peer > Top Down
- Grow Your Own
- Know Thy Client
- You are What You Deliver
Business Development Associate Description:
The Business Development Associate role is a training ground in sales, management & consulting. Each “BDA” lives in the same market as their Business Development Manager. Business Development Managers or BDMs have completed their BDA assignment and will lead, guide and shape our next generation. The objective is for every BDA to move into a BDM role within 18 months of joining Helion.
Responsibilities:
• Engage with contractors through outbound calls, emails & connections.
• Honor a 3-day contractor identification commitment for all Clients.
• Develop leadership skills through Peer-to-Peer feedback & coaching
• Interview 5 Potential Contractors Weekly & Qualify via References
• Set 1-2 Client Meetings from Reference Checks each week
• Contract one Consultant or Junior Associate Weekly after a 6-8 week ramp period.
• Service each Contractor every 30 Days.
• Build strong client & contractor relationships.
• Seek feedback, coaching & market knowledge to advance into the Business Development Manager
role by 18 months in the organization
Qualifications:
• Bachelor's degree in a Business-Related Field
• Interest in Sales, Leadership & Business Development
• Excellent communication skills
• Curiosity & Commitment
Benefits:
• Health, dental, and vision insurance.
• Competitive base salary with weekly commission.
• Quarterly & Annual Bonuses.
• Yearly performance-based incentive trip.
Human Resources Business Partner (2025-3093)
Cincinnati, OH Job
COMPANY PROFILE
Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family - our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.
JOB SUMMARY
The Human Resources Business Partner (HRBP) position is within Prolink's People Strategy and Operations department and partners with key stakeholders to act as a strategic partner for designated business units and collaborate with leaders and managers to deliver comprehensive HR solutions.
RESPONSIBILITIES
● Partner with business leaders to understand strategic goals and provide expert HR advice and support in areas such as talent acquisition, performance management, employee relations, and organizational development
● Collaborate with HR Centers of Excellence (COEs) to implement HR programs and initiatives, including total rewards, learning and development, talent management and culture strategies
● Drive talent management efforts with designated operations, including succession planning, career development, and employee retention strategies
● Partner with Talent Management to lead performance management processes, ensuring clear objectives, regular feedback, and fair evaluation of employees' performance
● Manage complex employee relations issues, conduct investigations, and recommend appropriate actions to resolve conflicts
● Work closely with managers to identify training needs and partner with L&D to develop training programs to enhance employee skills and competencies
● Analyze HR metrics and data to identify trends and provide insights to inform HR strategies and decision-making
● Stay up-to-date with employment laws and regulations to ensure compliance and recommend policy updates when necessary
● Support organizational change and development initiatives, including workforce planning, restructuring, and culture transformation
● Participate in HR projects and initiatives to continuously improve HR processes and enhance the employee experience
● Perform other related duties as assigned
REQUIREMENTS
● Bachelor degree in a related discipline or equivalent work experience
● 3+ years of experience in a related field
● 5-7 years of progressive experience in Human Resources, with a focus on HR business partnering and strategic HR initiatives
● Demonstrated ability to build strong partnerships with business leaders and influence HR-related decisions
● Thorough understanding of HR best practices, employment laws, and industry trends
● Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization
● Strong problem-solving and analytical skills, with the ability to use data to drive HR decisions.
● Experience in handling complex employee relations issues with tact and confidentiality
● Able to professionally manage confidential and sensitive information
● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
● Able to use a variety of business or technical programs to complete tasks
● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
PREFERENCES
● PHR, SPHR, SHRM-CP or SHRM-SCP credential (or ability to obtain within one year of employment)
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.
Inside Sales Representative
Beachwood, OH Job
Beachwood, OH office Or Frisco, TX Corporate Office- Hybrid
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
Position Summary
NWH's Sales Support Department is looking for an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory.
Duties and Responsibilities
Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry
Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs
Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner
Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends
Contribute to the sales efforts by independently executing program sales, order entry and special-order processing
Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests
Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity
Keep records of customer interactions and transactions, including details on actions taken
Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company
Ability to quickly grasp and understand the operations of different order computer systems
Facilitate the onboarding process for new customers
Offer tactical support to other business segments, as necessary
Basic Qualifications
Associates degree or bachelors degree preferred.
MS Office suit tools
Preferred Qualifications
Wood products or building products experience a bonus but not required
Required Skills
Positive and enthusiastic attitude with an eagerness to learn
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments
Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment
Ability to think critically, problem solve and work across functional teams in order to complete tasks.
Ability to quickly grasp and understand the operations of different order computer systems.
Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports
Hardwood lumber or related experience would be a bonus
Competencies
Positive and enthusiastic attitude with an eagerness to learn
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments
Self-driven individual motivated by collaboration and achieving goals
Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment
Ability to think critically, problem solve and work across functional teams to complete tasks.
Ability to quickly grasp and understand the operations of different order computer systems.
Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports
Wood products or building materials experience a bonus but not required
Perks & Benefits:
Medical Plans/Dental Coverage/Vision Coverage
Prescription Plans
Life Insurance
Short-Term Disability Benefit
Voluntary Long-Term Disability Benefit
401k Retirement Saving with Company Match
Health Saving Account (HSA)
Employee Assistance Program
Employee Engagement Center Support
Paid Time Off and Paid Holidays
Employee Engagement Events and Activities
Employee Referral Bonus (No cap)
Additional Information:
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
Mac Tools Route Sales/Outside Sales Distributor - Full Training
Cincinnati, OH Job
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
Software Engineer, Machine Learning
Remote or Fremont, CA Job
Founding Machine Learning Engineer
At Falconer, we're transforming how engineers create, access, and share knowledge. We're looking for a Founding ML Engineer to help us build an AI-powered knowledge platform that companies love.
As a founding engineer, you won't just help shape our product development-you'll have a seat at the table to define Falconer's technical direction and culture.
Key responsibilities:
Participate in the entire product development lifecycle, including architecture, coding, testing, and deploying
Research and apply best practices in terms of Knowledge Graph, embeddings, vector and graph RAG search, fine-tuning, and model optimization
Develop and maintain backend systems including API services, databases, and server-side logic
Optimize tech stack and applications for maximum precision and speed
Write clean, efficient, and well-documented code, following industry best practices-
the Falconer platform will help you!
Stay updated with emerging technologies in web development and make recommendations for adopting new tools and practices
Who you are:
Degree in Computer Science, Data Science, Engineering, or equivalent work experience
Minimum of 2 years of experience in developing ML data pipelines
Experience with text embeddings, RAG systems, and similarity search
Familiar with Entity and Relationship recognition models
Skilled at prompt engineering
Ability to implement backend systems in Python and/or Node.js
You can evaluate tradeoffs and propose the most appropriate storage solution (SQL, NoSQL, Vector DBs, Graph databases)
You enjoy hard problems and open-ended assignments
You use data to make decisions, and experiment your way around hard problems
Bonus points:
You've developed products with LLMs before (extra if you've already built your own agents)
You have fine-tuned foundational models to tailor responses to specific data use cases
You have experience with LlamaIndex and Memgraph to produce knowledge graphs
Perks and benefits:
Generous equity package
Competitive salary and benefits
401(k) retirement account
The best equipment and tools, like a spec'd out MacBook, and dev prod tools like Cursor, Claude, and Linear to help you move fast
Flexible work arrangements with in-office work or hybrid/remote work for the right candidate
Our current office is in San Mateo, just steps from Caltrain
Falconer was founded by the former Head of Docs at Stripe and Uber, and an AI/ML tech lead from Uber and Meta. We are venture-backed, with a phenomenal founding team and strong customer demand.
Senior Estimator
Cleveland, OH Job
Role Description
The Estimator will be responsible for preparing accurate and competitive cost estimates for landscaping and construction projects. This role requires strong analytical skills, industry knowledge, and the ability to collaborate with project managers, subcontractors, and clients to ensure successful project execution.
Key Responsibilities
Analyze project plans, specifications, and requirements to develop accurate cost estimates.
Prepare detailed quantity take-offs and pricing for materials, labor, and equipment.
Solicit and evaluate bids from subcontractors and suppliers.
Identify cost-saving opportunities and potential project risks.
Work closely with project managers, architects, and engineers to ensure cost estimates align with project goals.
Develop and maintain relationships with subcontractors, vendors, and suppliers.
Preparation of proposals, budgets, and bid documents.
Stay current with industry trends, pricing, and best practices.
Qualifications
5+ years of experience in construction estimating (preferred) Experience in estimating costs and preparing bids
Strong analytical and mathematical skills
Attention to detail and accuracy
Knowledge of construction industry practices and materials
Proficiency in Microsoft and estimating software
Effective communication and negotiation skills
Chief Executive Officer
Remote or Saint Louis, MO Job
To explore this exciting opportunity, send a letter of interest, resume, and contact information for three references to **************************** by January 20, 2025 for priority consideration.
Chief Executive Officer
Full-Time
Location: St. Louis, MO (Delmar Divine)
Compensation: Salary range $90,000-$110,000 with benefit package including employer-sponsored medical, dental, vision, and life insurance, SIMPLE IRA with employer match, professional development through Washington University Center for Human Services Leadership, free on-site gym, and state-of-the-art meeting facilities.
About HOME WORKS!
HOME WORKS! is an established, Missouri-based nonprofit, leading the way in implementing impactful parent and family engagement strategies that support student success. Research shows that students thrive academically and socially when parents and teachers partner together, but too often, this collaboration is missing. HOME WORKS! bridges that gap by fostering relationships between parents and educators to help students succeed both in and out of the classroom. We believe that every child deserves the opportunity to thrive, and we empower parents and teachers to work together to create brighter futures. Our students attend school more regularly, perform better academically, and feel more connected to their school communities. Learn more at teacherhomevisit.org.
Position Overview
The Board of Directors seeks a strategic, visionary leader with a passion for public service to guide HOME WORKS! through its next chapter. As we aim to engage 10,000 families by 2033, our next CEO will have overall responsibility for a $1 million organization with a hybrid team of 10. This role is pivotal in driving transformational change as we build on a strong foundation of success and financial stability, ensuring that more students and families thrive academically and socially. The CEO will lead a dedicated team and foster strong relationships with schools, families, community partners, and donors, positioning HOME WORKS! as a national leader in family engagement strategies.
Priority Competencies
Executive Leadership
Fundraising
Programming
Key Responsibilities
Visionary Leadership: Set a clear vision and strategic direction for the organization, inspiring and guiding staff and stakeholders towards achieving the mission and building a five-year strategic plan in partnership with the board.
Relationship Building: Establish a strong working partnership with the Board of Directors and its Chair and maintain strong relationships with stakeholders, including donors, volunteers, community leaders, and other partners.
Fundraising and Resource Development: In partnership with the Director of Development, develop and implement strategies to secure funding and resources necessary for the organization's sustainability and growth.
Metrics and Evaluation: Demonstrate strong competency in metrics and evaluation, ensuring data-driven decision-making to assess program effectiveness, track impact, and drive continuous organizational improvement.
Financial Acumen: Ensure sound financial management, including budgeting, accounting, annual audit, and risk management to protect the organization's assets.
Advocacy and Public Relations: Serve as the primary spokesperson, effectively promoting the organization and advocating for its mission and work within the St. Louis community and beyond.
Operational Management: With the support of the Operations Associate, oversee day-to-day operations, including administration, human resources, information technology, employee coaching and development, along with a Leadership Team comprising Director of Program Operations and Director of Development.
Qualifications
Bachelor's Degree in related field or combination of relevant education and experience
Proven leadership and achievement in nonprofit or educational settings
Passion for HOME WORKS!' mission and vision
Commitment to diversity, equity, and inclusion
Strong strategic and problem-solving skills
Excellent communication skills, including public speaking
Strong computer skills
Unquestioned integrity and sound judgment
Ability to work with diverse groups of people
Preferred Experience
Experience in preK-12 education
Successful nonprofit fund development experience, especially in education or within St. Louis
Prior experience leading a nonprofit board through strategic planning
Working Conditions
M-F daytime hours and occasional evening and weekend requirements, with limited day travel outside of the St. Louis area required
Flexible working conditions, including hybrid options, available
Valid Driver's License, automobile insurance, and access to transportation
Learn More & Apply
HOME WORKS! is committed to creating a diverse and inclusive company culture and does not discriminate on the basis of disability, sex, sexual orientation, gender identity, race, ethnicity, socio-economic background, religion, national origin, age, veteran status, or any other protected class. Due to our agreements with school districts, all employees must undergo a criminal background check.
To explore this exciting opportunity, send a letter of interest, resume, and contact information for three references to ****************************.
CRM Marketing Specialist
Remote or Union Grove, WI Job
Shift: 1st Shift (Hybrid)
Salary: $60,000 - $80,000
Since 1938, American Roller Company has been the leader in industrial rollers and coatings. Guided by the American Roller Way, we prioritize safety, innovation, quality, and continuous improvement. We empower our people and drive customer success with cutting-edge solutions in the rubber and polymer industries.
We are seeking a CRM Marketing Specialist to join our team and support the execution of creative and strategic marketing initiatives. This hybrid role offers the opportunity to collaborate across departments and make a significant impact on our marketing efforts while also leading CRM initiatives to drive customer engagement and retention.
Key Responsibilities:
Manage our CRM platform (Infor), ensuring data accuracy and integrity while generating reports and analytics to measure CRM performance.
Develop and execute email and CRM campaigns, including creating templates and managing deployment processes using email marketing and CRM platforms.
Collaborate with internal teams to ensure customer data is effectively utilized for targeted campaigns and lead generation.
Train employees on CRM system usage and best practices, conduct regular audits of CRM data, and stay updated on industry trends in CRM marketing.
Support day-to-day execution of marketing strategies, including web and social media content, with a focus on LinkedIn and corporate culture initiatives.
Utilize Adobe Creative Suite (Photoshop, InDesign, Illustrator, and Acrobat) to create marketing materials such as sell sheets, flyers, and promotional content.
Monitor email marketing campaigns, analyze data, and provide performance insights to optimize ongoing marketing efforts.
What You Bring to the Team:
Strong analytical and problem-solving skills, with a data-driven mindset.
Experience in CRM management, including campaign execution, data analysis, and reporting.
Experience with Adobe Creative Suite for marketing material development.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
Strong communication and proofreading skills.
Experience in digital marketing, social media content creation, and branding initiatives.
Familiarity with ZoomInfo or similar tools for lead generation is a plus.
Why Join American Roller?
Competitive compensation: $60,000 - $80,000 per year.
After completing training, enjoy the flexibility of working from home two days per week.
Comprehensive benefits, including health insurance, 401(k) with matching, and paid time off.
The opportunity to work with a collaborative and innovative team in a dynamic industry.
Toledo District Manager
Toledo, OH Job
Title: District Manager
Department: Field Services
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities.
What You'll Do:
Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district
Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services
Work to build relationships with customers, providers, and technicians in an assigned district
Source, vet, and manage provider and technician base, ensuring quality delivery of services
Must respond with a sense of urgency to escalations and customer requests
Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations
Provide key market information and contribute to DMG's long and short-term strategies
Own RFP initiatives while negotiating with providers to secure target financial goals
Manage district and travel expenses within or below budget
What You Need:
Bachelors degree preferred and/or relative experience; HS Diploma or GED required
Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook
Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software
Valid Driver's License; must provide own vehicle
Possess and demonstrate a proactive, entrepreneurial work style; able to work independently
Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection
Position Demands:
Significant on-site activity required (90%)
Extensive outdoor activity while performing site audits or managing natural disasters
Extended hours required during peak workloads or special projects
Expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests
What You'll Get:
Health, dental and vision coverage on day 1
401(k) with company match
Company paid cell phone
Internal growth opportunities (we pride ourselves on investing in our talent so we can promote from within)
Divisions Maintenance Group is an equal opportunity employer.
Sr. Brand Manager, Digital Media & Content Strategy
Cincinnati, OH Job
This role will be responsible for driving the total Gorilla brand - as well as priority product line - awareness and household penetration via engaging and effective digital media plans that deliver growth and proven ROI. This role can see the big picture, deliver creative marketing and media solutions at scale, skillfully deliver guidance, and oversee strategic media planning and execution of our programs.
The successful candidate will report to the VP, Digital Marketing Gorilla, and will develop, measure and optimize digital campaigns that align with brand and North America (NA) Gorilla objectives.
Key responsibilities include:
Develop, execute, measure and optimize all aspects of digital marketing for the NA Gorilla Brand to drive brand awareness, engagement, and ROI.
Serve as the organization's internal digital media subject matter expert, as well a critical partner to external media agencies and vendors. Stays abreast of industry trends, emerging technologies, and competitive products to ensure the company's digital strategies remain competitive.
Partner across both internal creative and external/agency creative partners to curate campaign- and platform-specific advertising and content.
Manage media budgets effectively, ensuring optimal sufficiency, allocation and returns.
Own vendor relationships; negotiate terms and onboard new partners with thorough launch plans. Build strong relationships with key media partners and vendors to stay ahead of industry trends.
Develop and implement metrics, including competitor benchmarking, to track campaign performance, evaluate results and identify areas for improvement.
Communicate effectively with cross-functional stakeholders, providing concise updates on campaign performance, insights and recommendations.
Leverage consumer insights to implement and optimize campaign and audience segmentation strategies, working cross-functionally to align creative and messaging.
Coaches and develops direct report(s) in campaign management, channel optimization, vendor communication, measurement and strategic agility.
What's in it for you?
Thanks to our commitment to creating a supportive and engaged workplace culture, Gorilla Glue has been recognized as a top place to work for 14 years in a row. We offer competitive compensation packages, comprehensive healthcare benefits, and other perks and incentives to ensure our employees feel valued and supported.
Joining the Gorilla Glue family means being part of a team passionate about building strong brands and promoting a culture of excellence. As an employee, you'll be able to help create high-quality products and build brands that people love. Join us in an inspiring workplace where you can belong, grow, and make a difference!
What will your day look like?
What you bring to the table:
7+ years of progressive integrated marketing and media experience across top digital media platforms, advertising and content
Experience leading all facets of digital media planning and buying, from programmatic to direct, from mass-reach to performance-based, across OLV, Search, Display, Influencer/Social, Native, etc.
Strong understanding across all top platform creative best practices, consistently and successfully matching ads/content to context, moving consumer down the purchase funnel
Experience with leading and evaluating campaign measurement methodologies, from consumer-reported (or survey-based) to true in-market, purchase-based
Ability to ideate and execute small test-and-learns and quickly scale to larger, “proven” media campaigns or tracks
Possesses a strong understanding of end-to-end media processes, along with the necessary tools to identify and target relevant audiences with minimal waste
Former or current “hands on keys” experience a plus
Company Values:
Must adhere to The Gorilla Glue Company's Core Values that ensure everyone works together to exceed expectations.
Have fun, be passionate and show it!
Act with integrity and respect in all relationships.
Communicate openly and appreciate the effort of others.
Embrace knowledge, growth, and change.
Strive for excellence in what we do every day!
Manufacturing Quality Manager
Marietta, OH Job
The Quality Manager will lead the quality assurance and control processes at Hi-Vac Corporation's manufacturing facility, ensuring that all products meet rigorous industry standards and customer expectations. This role focuses on maintaining and improving quality systems, managing audits, and driving a culture of continuous improvement.
Key Responsibilities
Develop, implement, and maintain quality control processes for manufacturing operations.
Oversee internal and external audits, ensuring compliance with industry regulations and customer specifications.
Monitor and report on quality performance (KPIs), driving improvements where needed.
Collaborate with engineering, production, and supply chain teams to address quality issues and implement corrective actions.
Lead root cause analysis and problem-solving efforts to address quality concerns.
Manage supplier quality, including qualification, audits, and ongoing performance evaluation.
Ensure compliance with relevant quality certifications.
Train and mentor staff on quality assurance processes and best practices.
Report to senior management on quality metrics and improvement initiatives.
Required Skills and Qualifications
Bachelor's degree in Engineering, Quality Management, or a related field.
Proven experience in quality management within a manufacturing environment (5+ years).
Strong understanding of quality assurance processes, methodologies, and relevant standards (e.g., ISO 9001, Six Sigma, TS 1649).
Experience leading audits and maintaining compliance with industry certifications.
Excellent problem-solving and analytical skills.
Strong communication skills for collaborating across departments and presenting to management.
Knowledge of Lean Manufacturing, continuous improvement processes, and root cause analysis techniques.
Preferred Qualifications
Six Sigma Green/Black Belt certification.
Familiarity with ERP/MRP systems.
Experience with supplier quality management.
About Hi-Vac Corporation
Hi-Vac Corporation is a leader in the design and manufacturing of industrial vacuum and environmental products. With a history of innovation and excellence, Hi-Vac serves a wide range of industries by providing high-quality, reliable solutions for environmental cleaning, industrial cleaning, and material conveyance. Our commitment to quality, customer satisfaction, and continuous improvement drives everything we do.
Work Environment
This position is based in a manufacturing plant and may require occasional travel to supplier or customer sites. The role may involve some physical activity, including walking through the production floor and conducting on-site inspections.
Compensation and Benefits
Hi-Vac Corporation offers a competitive salary, and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Inside Sales Representative
Sharonville, OH Job
Inside Sales Representative is the account owner responsible for proactively contacting assigned accounts primarily using phone, email, and online channels to sell products. Responsible for providing services to customers by identifying potential leads, understanding their needs, presenting solutions and closing deals. Maintaining and developing relationships, retaining current business, driving experience, and identifying opportunities for expansion within a defined set of existing accounts. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.
DuBois is committed to ecologically responsible chemistry and is continuing to develop proprietary innovative products.
ESSENTIAL FUNCTIONS:
Effectively retain and expand assigned accounts while achieving/exceeding sales goals.
Source new sales opportunities through in-bound follow-up and out-bound cold calls and emails.
Manage and maintain a portfolio of existing customers that do not require in-person sales visits or services.
Build relationships with current/potential customers through phone calls, emails, and online interactions to understand their needs and present solutions.
Generate new sales from past customers that do not require in-person sales visits or service.
Effectively utilize eTools (i.e. Hoovers) to generate a healthy sales pipeline.
Track sales activities, metrics and performance using Customer Relationship Management (CRM) system.
Prepare and deliver scripted introductions to persuade customers to purchase.
Perform effective online demonstrations to prospective customers explaining the features and benefits products/services.
Research accounts, identify key players and generate interest.
Discuss pricing and terms with customers to reach mutually agreeable terms.
Create and implement sales campaigns to target prospects and existing accounts.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
MINIMUM POSITION QUALIFICATIONS:
Bachelor's degree in business administration, Sales, or Marketing preferred.
2+ years of Inside Sales experience.
Proficient in Microsoft Office, CRM (Customer Relationship Management) and internet-based programs.
Strong negotiation, influential leadership and phone sales skills.
Highly organized strategic thinker with strong problem-solving skills.
Superior understanding of value-based selling.
Proficient in working with all levels within the customers organization, as well as internal business partners.
Excellent oral and written communications skills, as well as strong interpersonal skills.
Ability to manage shifting priorities/change in a fast-paced environment.
Strong organizational and time management skills with attention to detail.
Demonstrate technical aptitude in the industrial market.
Ability to process sales orders via the company Customer Service ordering process.
Involvement with Manufacturing Associations aligned with the field of expertise preferred.
Software Engineer, Machine Learning
Remote or San Francisco, CA Job
Founding Machine Learning Engineer
At Falconer, we're transforming how engineers create, access, and share knowledge. We're looking for a Founding ML Engineer to help us build an AI-powered knowledge platform that companies love.
As a founding engineer, you won't just help shape our product development-you'll have a seat at the table to define Falconer's technical direction and culture.
Key responsibilities:
Participate in the entire product development lifecycle, including architecture, coding, testing, and deploying
Research and apply best practices in terms of Knowledge Graph, embeddings, vector and graph RAG search, fine-tuning, and model optimization
Develop and maintain backend systems including API services, databases, and server-side logic
Optimize tech stack and applications for maximum precision and speed
Write clean, efficient, and well-documented code, following industry best practices-
the Falconer platform will help you!
Stay updated with emerging technologies in web development and make recommendations for adopting new tools and practices
Who you are:
Degree in Computer Science, Data Science, Engineering, or equivalent work experience
Minimum of 2 years of experience in developing ML data pipelines
Experience with text embeddings, RAG systems, and similarity search
Familiar with Entity and Relationship recognition models
Skilled at prompt engineering
Ability to implement backend systems in Python and/or Node.js
You can evaluate tradeoffs and propose the most appropriate storage solution (SQL, NoSQL, Vector DBs, Graph databases)
You enjoy hard problems and open-ended assignments
You use data to make decisions, and experiment your way around hard problems
Bonus points:
You've developed products with LLMs before (extra if you've already built your own agents)
You have fine-tuned foundational models to tailor responses to specific data use cases
You have experience with LlamaIndex and Memgraph to produce knowledge graphs
Perks and benefits:
Generous equity package
Competitive salary and benefits
401(k) retirement account
The best equipment and tools, like a spec'd out MacBook, and dev prod tools like Cursor, Claude, and Linear to help you move fast
Flexible work arrangements with in-office work or hybrid/remote work for the right candidate
Our current office is in San Mateo, just steps from Caltrain
Falconer was founded by the former Head of Docs at Stripe and Uber, and an AI/ML tech lead from Uber and Meta. We are venture-backed, with a phenomenal founding team and strong customer demand.
Social Media & Community Engagement Manager - Gorilla Brand
Cincinnati, OH Job
Gorilla Glue has become a popular household name over its 25-year history, and now we're looking for your help to drive even deeper brand affection across the digital landscape and social media. This role will be responsible for bringing the beloved Gorilla brand to life across all social media platforms and where digital DIY conversations are taking place.
Key responsibilities include:
Set and implement social media and communication campaigns to align with marketing strategies and consumer interest across social platforms (Meta, YouTube, X, Reddit, etc.)
Develop a consumer-led content marketing plan and editorial calendar.
Create and curate engaging content (text, image, video content, etc.) for social media accounts with our internal teams and external partners
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews, partnering with appropriate cross functional stakeholders (R&D, Consumer Affairs, etc.) to ensure brand consistency.
Liaise with R&D, Marketing and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Monitor social media content and campaigns using key performance indicators (KPIs).
Work with journalists and PR agencies to ensure accurate brand representation.
What's in it for you?
Thanks to our commitment to creating a supportive and engaged workplace culture, Gorilla Glue has been recognized as a top place to work for 14 years in a row. We offer competitive compensation packages, comprehensive healthcare benefits, and other perks and incentives to ensure our employees feel valued and supported.
Joining the Gorilla Glue family means being part of a team passionate about building strong brands and promoting a culture of excellence. As an employee, you'll be able to help create high-quality products and build brands that people love. Join us in an inspiring workplace where you can belong, grow, and make a difference!
What you bring to the table:
3+ years robust experience delivering impactful brand social media content and welcome/helpful social interactions across Meta, TikTok, X, Reddit/forums and brand-owned properties (site and/or app)
Experience in developing and delivering consumer-led editorial calendars, consistently accelerating engagement and brand reach year-over-year
Proven ability to grow brand equity and product awareness among digital audiences
4+ years of brand/client-side or agency-side experience
Bachelor's degree in PR, Journalism, English or related major
Excellent verbal and written communication skills
Ability to identify, track, and interpret digital KPIs
DIY experience a plus
Company Values:
Must adhere to The Gorilla Glue Company's Core Values that ensure everyone works together to exceed expectations.
Have fun, be passionate and show it!
Act with integrity and respect in all relationships.
Communicate openly and appreciate the effort of others.
Embrace knowledge, growth, and change.
Strive for excellence in what we do every day!
Mac Tools Route Sales/Outside Sales Distributor - Full Training
Martins Ferry, OH Job
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017