Part-Time Teller I - Waterfront
Teller Job In Wichita, KS
Let's face it, what sets ASB apart from other banks is our people. At Andover State Bank, we are defined by our impeccable customer service and sense of community because we are the community. As a local bank, we consider employees and customers alike as family and treat each other as such. Going above and beyond is no longer just a saying; it's a way of life here at Andover State Bank.
ASB is looking for a Part-time Teller to join our retail team in Wichita. Available shift is noon to 5pm Monday - Friday. There may be opportunities to pick up additional shifts based on scheduling needs.
5 key functions:
Daily Transactions
Customer Service
Training
ASB Employee
Teller responsibilities
Responsibilities:
· Complete deposits, withdrawals, payments, change orders, cashier's checks, and transfers for customers.
· Understand and follow internal policies and transaction limits.
· Understand and comply with all banking regulations.
· Complete all regulatory reporting in a timely manner.
· Provide excellent customer service. Answer phone calls, emails, and voicemails.
· Practice Andover State Bank Core Values.
Expectations:
· Complete customer transactions in a timely and accurate manner.
· Adhere to all internal policies and transaction limits.
· Be knowledgeable on bank products and services and refer products and services to customers.
· Be punctual, arrive to work on time, respond to customers in a timely manner.
Andover State Bank offers career advancement opportunities, a friendly work environment, and a competitive benefits package. Pay is commensurate with experience. Visit us at ************** Equal opportunity employer.
Requirements
Education and Experience
Requires a high school diploma, vocational training, or equivalent and customer service skills.
Demonstrated sales and cash handling experience.
Knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams)
Ability to maintain confidentiality, use tact and diplomacy; maintain professional dress and demeanor.
Ability to use considerable judgment and initiative to resolve problems and make recommendations.
All candidates will be required to complete a pre-employment background and credit check.
Availability
Availability to work 12:00PM to 5:00PM Monday through Friday.
Teller - 30th
Teller Job 40 miles from Wichita
ROLE The Teller works in direct contact with customers in a professional environment. This position is responsible for basic administrative, technical, and professional duties within the bank. These responsibilities include recommending products and services to customers and business entities in order to provide them with a better banking experience. This position reports to the Frontline Manager
ESSENTIAL FUNCTIONS
This position is responsible for the following functions:
•Engage customers according to the bank benchmark service standards
•Recommend products and services to customers based on their needs
•Cash checks, handle deposits and miscellaneous transactions, including but not limited to cash advances, gift cards, and BBOK credit card payments
•Maintain a balanced cash drawer
•Assist with mail and night drop transactions
•Answer teller-related issues on incoming phone calls
•Assist with balancing issues, vault balancing, ordering of money and shadowing for new tellers as needed
•Project a favorable image of the bank to the community
•Demonstrate a commitment and participate in the bank's High-Performance Growth strategy
Various other duties as assigned
QUALIFICATIONS
EDUCATION/CERTIFICATION: High School Diploma or equivalent required
REQUIRED KNOWLEDGE: Knowledge and understanding of paying and receiving teller duties; understanding of policies and procedures of Peoples Bank and Trust as related to services provided.
EXPERIENCE REQUIRED: 1+ years banking or customer service experience preferred
SKILLS/ABILITIES: Attention to detail, strong written and verbal communication, self-motivation, self-management, problem-solving, organized, analytical, interpersonal, customer relationship building, time management, computer literacy, strong ability to multi-task
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Ability to speak effectively and communicate clearly
AVERAGE HEARING: Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel
REPETITIVE MOTION: The employee is regularly required to type throughout the day
FINGER DEXTERITY: The employee is regularly required to use their hands to type and maneuver a mouse
AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)
PHYSICAL STRENGTH: The employee must occasionally lift and/or move up to 25 pounds (unassisted) as well as stand, sit, bend, kneel, squat, and walk for long periods of time
WORKING CONDITIONS
General professional office environment with climate control. Adequate lighting. Required regular work attendance on Saturdays.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.
MATHEMATICS ABILITY: Strong numeric capabilities; ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions.
LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Teller
Teller Job In Wichita, KS
At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.
Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.
A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.
* Competitive pay
* Generous time off
* Employees receive three weeks of paid vacation plus 11 paid holidays each year.
* Paid time off to volunteer in the community.
* Paid employee and family sick leave.
* Paid parental leave.
* 401(k) plan with 6% employer match and 100% immediately vested.
* 3% non-elective company contribution; non-elective contribution vested after 3 years of service.
* Career growth and development resources
* Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
* Banking benefits
* Medical, dental, and vision insurance
Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.
Job Summary: The Teller is responsible for providing excellent customer service, accurately and efficiently processing daily transactions for customers, and making referrals of all bank products and services. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities.
Essential Functions:
* All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.
* Ensure excellent customer satisfaction and service quality according to INTRUST's Character Qualities.
* Provide a friendly, accurate, knowledgeable, and professional customer experience.
* Perform basic teller transactions.
* Accurately and efficiently process transactions within the limitations of standard bank and teller policies and procedures.
* Identify needs-based opportunities and make referrals primarily to the Bankers and also to other areas of the corporation to fully meet customers' financial needs.
* Complies with bank operations and security procedures.
* Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality.
* Scan work for image branch capture in a timely manner according to procedure.
* Complete any other branch-specific responsibilities as assigned.
* Consistent use of good judgment to protect customers and INTRUST Bank.
Education and Experience: High School diploma or equivalent is required.
Required Skills and Knowledge: Strong communication and listening skills, detail oriented, knowledge of basic math, strong interpersonal skills, and service oriented. Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously.
Required Licenses and/or Certifications: None
Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 50 lbs., ability to stoop and bend. The physical demands necessary for this role should be performed with or without a reasonable accommodation.
Working Conditions: Normal office conditions.
This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.
INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
Teller- Part Time
Teller Job In Wichita, KS
Teller- East Location
Category of Employment
Part Time; non-exempt.
To assist members with their financial transactions and identify products and services that will enhance the member relationship.
Reporting Relationships
This position reports to the Branch Manager.
Essential Functions and Accountabilities
Receive and process transactions as noted.
Greet and direct members and telephone calls to appropriate staff.
Provide general credit union information.
Assist MSS's as needed with member service solutions.
Cross-sell all credit union services as appropriate.
Identify member financial needs and offer products, services and solutions to meet those needs, including added-convenience products, sales referrals, and alternate access channels.
Provide excellent member service.
Process cash transactions at the window, including deposits, cash withdrawals, money orders, traveler's checks, check withdrawals, payments, and other transactions as requested by the members.
Prove cash at the end of the day. Order cash daily to maintain proper balance in denominations of currency and coin to carry on daily business.
Handles mail payments and deposits.
Assist other departments when necessary.
Assure proper maintenance, cleanliness, and security of work area, desk, equipment, etc.
Perform other duties as required by supervisors.
Performance Expectations
Contribute to the overall efforts of the credit union in reaching its objectives, which include
Providing quality service to credit union members
Implementation of new member services
Maintaining efficient and productive credit union operations.
Demonstrate willingness to achieve professional growth through on-the-job training and educational opportunities.
Demonstrate willingness to participate in credit union related activities.
Maintain friendly working relationships with management and coworkers.
Requirements
Minimum Qualifications
High school graduate.
Desirable Qualifications
At least one year's experience as cashier or teller, preferably in a financial institution.
Ability to cross-sell products and services.
Advanced computer skills; proficient MS Office
Excellent time management skills
Excellent verbal and written communication skills
Ability to follow up with others regarding information needed or provided
Ability to work independently, self-starter, energetic
Able to handle highly confidential information with discretion
Detail oriented
Able to adhere to tight deadlines
Able to produce high-quality work in an efficient and timely manner
Embraces change
Remains calm in stressful situations
Desirable Traits
Professional presence.
Punctual, dependable and cooperative.
Possess a positive demeanor and cooperative attitude in relations with members and employees
Physical and Mental Demands
Physical activities involve those normally associated with working in an office environment: walking, standing, talking and similar activities.
Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades, depth perception ability to adjust focus, ability to hear telephone and/or in-person conversations, and other vision and hearing demands.
Ability to lift objects or exert force in pushing and pulling.
Mental demands, including such requirements as reading documents, analyzing and solving problems, interpreting data or information, using math or mathematical reasoning, learning and applying new information and skills, performing highly detailed work, meeting changing and/or intensive deadlines, managing constant interruptions and multiple concurrent tasks, and interacting with members/coworkers.
This Job Description is not a complete statement of all duties and responsibilities comprising this position. Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Virtual Teller - Maize Branch
Teller Job In Wichita, KS
.
Role:
Use knowledge of credit union products and services to assess members' needs and assist with their financial transactions while minimizing risk related to negotiable instruments, documents of identification, transaction authority, and funds availability. Thoroughly analyze information presented in Teller Enterprise and Episys Quest. Evaluate documents presented by the member for authenticity. Adhere to all federal regulations and all T.A.P. Center policies, including transaction limits for both cash and checks.
Knowledge & Skills
Experience:
One month to twelve months of similar or related experience.
Education:
A high school education or GED.
Interpersonal Skills:
Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills:
Punctual, mentally alert, professional in appearance and manner. Good listening skills, ability to greet the public and communicate in a friendly and tactful manner.
Physical Requirements:
Key-boarding/Writing/Pinching (working primarily w/ finger) 34-66% of the time; Handling (working primarily w/ hands such as grasping, turning, sorting) >66% of the time; Sitting 1-33% of the time; Talking (required use of voice) >66% of the time; Near Vision - Visual Acuity at 20 inches or less >66% of the time; Far Vision - Visual Acuity at 20 feet or more 1-33% of the time; Hearing >66% of the time; Lifting/Carrying at 20-50 lbs, 1-32 reps per day/or 1-33%; Pushing/Pulling at 10-19 lbs, 1-32 reps per day/or 1-33%;
Work Environment:
Office position; works indoors year-round; may be exposed to indoor temperature adjustments; heating and cooling vents distribute regulated air.
Part-time Teller
Teller Job In Wichita, KS
Requirements
High School diploma or equivalent
Responsibilities
Exceptional customer service
Initiative and strong work ethic
Problem resolution skills
Strong attention to detail
Knowledge, Skills, and Abilities
Process everyday banking transactions for our customers
Monitor and maintain accuracy of own transactions and record keeping
Develop trusted relationships with branch customers, partners and team members
Complying with bank operational and security procedures
Be knowledgeable on bank products and services
Benefits
Paid vacation, sick and bereavement leave, plus 11 paid holidays
Paid-time off to engage monthly with community organizations
Free or discount banking services including loan rate discounts
Monday and Friday Southwest logo apparel casual days
JOB CODE: 1000012
Full Time Teller - Wichita, KS (Rock)
Teller Job In Wichita, KS
Position: Full Time Teller Department: Retail Status: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class
customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Responsibilities and Expectations
* Accurately Perform Financial Transactions and Functions
* Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
* Balance transactions and cash daily.
* Approve transactions for other employees within your assigned approval authority limit, if applicable.
* Assist in management of bank cash levels as delegated by a manager or supervisor.
* Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
* Adhere to operating procedures and protocols.
* Build Client Relationships
* Conduct professional client conversations that build and sustain trust and credibility.
* Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
* Promote bank products and services, within and outside of the branch.
* Proactively make referrals to bank partners that result in additional revenue to the bank.
* Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.
* Deliver a Consistently Superior Client Experience
* Demonstrate excellent customer service skills.
* Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
* Respond to routine client inquiries and requests.
* Demonstrate Compliance with Applicable Laws and Regulations
* Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
* Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
* Actively work with clients to understand each client's normal account activity, as appropriate for this position.
* Complete periodic compliance training.
* Perform other duties as assigned or required.
Required Skills & Education
* High School diploma or equivalent
* Cash handling experience preferred
* Customer service experience
* Excellent interpersonal, verbal, and written communication skills
* Computer proficiency in Windows-based system
* Ability to maintain a high degree of confidentiality
* Strong attention to detail and organizational skills
* Capable of working with a team
* Aptitude for math
* Ability to travel to Wichita, KS for required training your first week on the job
Who we are
Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What's in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
* Health, Dental & Vision Insurance
* Group Life & Long-Term Disability Insurance
* Flexible Spending & Health Savings Accounts
* Group Cancer Insurance
* 401(K) Retirement Plan w/ Company Match
* Generous Vacation & Sick Time
* Employee Stock Purchase Plan (ESPP)
* Pet Insurance
* Retail Banking Benefits
Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Teller - Part Time
Teller Job 37 miles from Wichita
Responsive recruiter Benefits:
401(k)
Paid time off
Profit sharing
Teller I Reports To: Branch Coordinator and Market Retail Coordinator Status: Hourly; Non-Exempt Ensure Prompt, accurate and friendly service to all customers. Perform duties related to a variety of banking transactions at a teller window or drive-up, including deposits, withdrawals, check cashing and other related services, in accordance with Bank policies and procedures. Maintain required amount of cash on hand and balance daily. Cross-sell Bank products and services. This position is an entry level position with less than one-year applicable experience.
Principal Responsibilities and Duties:
Service customer accounts by completing required transactions and financial services related transactions such as, but not limited to:
filling change orders;
accepting deposits;
transferring monies;
redeeming money orders;
cashing checks;
accept loan payments;
accept new check orders;
sell and issue Cashier's Checks, Money Orders;
count and roll coin; band paper currency;
open night deposit under dual control, verifying and processing transactions;
assist with balancing the ATM and ATM issue resolution;
process mail-in deposits.
Cross-sell products and services to meet or exceed defined goals.
Refer customers to other bank personnel for specialized or complex customer needs.
Assist customers with basic product inquiries and service-related issues including, but not limited to:
Balancing checkbooks;
Stop payment requests;
Error resolution requests;
Internet Banking questions;
Debit/ATM Card questions.
Understand Federal, State and Union State Bank rules and regulations.
Acts as a Receptionist
Answers incoming telephone calls and relay information.
Greets customers, answer inquiries and direct them to the appropriate individual.
Perform other duties as may be required or assigned.
Supervisor Responsibilities: N/A
Education and Experience Requirements: High school graduate or equivalent required. Cash handling and customer service experience required.
Specific Skills Required: Ability to communicate, written and verbal, effectively with people both internally and externally. High degree of accuracy and attention to detail with the ability to handle multiple tasks and meet deadlines. Ability to identify and resolve problems. Organizational and time management skills. Ability to work with all levels within the organization. Basic computer skills to include proficiency in Microsoft products. Able to handle confidential information and positively represent the company.
Competencies: Cash handling, problem solving, customer focused.
System Accesses: Fiserv Precision, Microsoft Office Suite, etc.
Equipment Used: Office equipment which includes computer, multi-line phone system, multi-function unit, currency counter, coin counter, coin wrapper, imaging scanner, etc.
Working Conditions: Work is performed in an office environment. Prolonged (90%) sitting and periodic (less than 10% of the time) physical exertion to manually move, lift, carry or push heavy objects or materials weighing up to 50 pounds; Constant and repetitive use of arms and hands below shoulder level for computer usage; This position required the individual to perform normal office activities including, but not limited to, lifting, filing and retrieving, operating office equipment, etc. Participates in a rotating schedule on Saturdays to work at a designated location as needed. Travel between locations may be required.
This job description describes the general nature and level of work performed by the employee assigned to this position. Responsibilities and duties describe those functions considered essential to the performance of the job. This description does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by their supervisor. All requirements are subject to change over time, at the discretion of your supervisor, and to possible modification to reasonably accommodate individuals with a disability.
Union State Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender, identity, age, disability, or status as a protected veteran.
Compensation: $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Union State Bank's motto "Built for Better Banking" is not just a tag line, but how we feel about our staff. In order for us to be a strong partner in our community, the partnership between the bank and our employees is extremely important. Our employees are the key to our success. Performance is both expected and rewarded - as is accountability, results, teamwork, integrity, and respect for others.
Union State Bank offers an excellent working environment and benefit package along with a competitive salary to coincide with proven skills for both full-time and part-time employees. Full-time employees are offered the following benefits:
· ESOP (Employee Stock Ownership Plan)
· Paid Holiday, Personal, Sick and Vacation days
· Health/Dental Insurance
· Company paid Life Insurance
· Company paid Long Term Disability Insurance
· Flexible Spending Plan
· 401(K) Plan
· Profit Sharing Plan
Applicants have rights under State and Federal Employment Laws
Virtual Teller - Maize Branch
Teller Job In Wichita, KS
.
Role:
Use knowledge of credit union products and services to assess members' needs and assist with their financial transactions while minimizing risk related to negotiable instruments, documents of identification, transaction authority, and funds availability. Thoroughly analyze information presented in Teller Enterprise and Episys Quest. Evaluate documents presented by the member for authenticity. Adhere to all federal regulations and all T.A.P. Center policies, including transaction limits for both cash and checks.
Knowledge & Skills
Experience:
One month to twelve months of similar or related experience.
Education:
A high school education or GED.
Interpersonal Skills:
Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills:
Punctual, mentally alert, professional in appearance and manner. Good listening skills, ability to greet the public and communicate in a friendly and tactful manner.
Physical Requirements:
Key-boarding/Writing/Pinching (working primarily w/ finger) 34-66% of the time; Handling (working primarily w/ hands such as grasping, turning, sorting) >66% of the time; Sitting 1-33% of the time; Talking (required use of voice) >66% of the time; Near Vision - Visual Acuity at 20 inches or less >66% of the time; Far Vision - Visual Acuity at 20 feet or more 1-33% of the time; Hearing >66% of the time; Lifting/Carrying at 20-50 lbs, 1-32 reps per day/or 1-33%; Pushing/Pulling at 10-19 lbs, 1-32 reps per day/or 1-33%;
Work Environment:
Office position; works indoors year-round; may be exposed to indoor temperature adjustments; heating and cooling vents distribute regulated air.
CUSTOMER SVC/CLERK
Teller Job 20 miles from Wichita
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Full Time Teller - Wichita, KS (Midtown)
Teller Job In Wichita, KS
div pAt Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals./p pWe are currently seeking aspan /spanspan style="color: #000000;"strong Full /strong/spanstrongspan style="color: #000000;"Time/span /strong Bank Teller to join ourspan /spanspan style="color: #000000;"strong Midtown /strong/spanteam. As a Teller, you will have the opportunity to work in a professional environment while having direct contact with our valued customers. As a trusted customer adviser and product expert, you will be able to recommend products and services to provide a better banking experience for our customers./p
pstrongA successful candidate will have:/strong/p
ul
li Exemplary customer service experience/li
li Confident and articulate communications skills/li
li Initiative and strong work ethic/li
li Problem resolution skills/li
li Strong attention to detail/li
li An understanding of and commitment to our values/li
li Attitude and aptitude to engage in continuous development/li
/ul
pstrong Essential functions of the role:/strong/p
ul
li Process everyday banking transactions for our customers/li
li Monitor and maintain accuracy of own transactions and record keeping/li
li Develop trusted relationships with branch customers, partners, and teammates/li
li Recommend products and services to our customers/li
li Complying with bank operational and security procedures/li
li Complete any additional branch-specific responsibilities as assigned/li
/ul
/div
h2Requirements/h2
div
ul
li High school diploma or equivalent required/li
li1+ years of previous customer service experience preferred/li
li Proficiency with Microsoft Office products preferred/li
/ul
pspan style="color: #000000;"strong Hours: (40 hours per week)/strong/span/p
pspan style="color: #000000;"strong Monday - Friday: 7:45am-6:00pm (hours will vary)/strong/span/p
pspan style="color: #000000;"strong Saturday: 8:45am-12:00pm (rotating)/strong/span/p
/div
h2Benefits/h2
div
pIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!/p
pAt Emprise Bank,span /spanstrongempowering people to thrive/strongspan /spanmeans having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply./p
pTo learn more, please visit our website atspan /spana href="**************************** rel="nofollow noreferrer noopener" target="_blank"************************
pem Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace./em/p
pem Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States./em/p
/div
Guest Experience Representative - INTRUST Bank Arena
Teller Job In Wichita, KS
Provide exceptional customer service to our guests. Assignments will vary and may be rotated to meet the needs of each event.
RESPONSIBILITIES:
Attend event briefing making notes of any changes on information sheet.
Assist guests in finding their correct seats as well as other locations they may ask about (i.e. restrooms, ATM, concession locations).
Provide the primary level of guest assistance throughout the venue.
Required to have a thorough knowledge of building policies, procedures, and event requirements.
Distribute venue information and updates.
Be available to listen to guests' compliments and complaints and report them to your supervisor.
Provide ADA services as needed and requested.
Work with supervisor or manager with relocations for guests with trouble seats or ADA requirements when applicable and available.
Make people feel special.
Keep floors and aisles clear of obstructions.
Report any suspicious activity to your supervisor.
Must work a combination of all events, including but not limited to Thunder Hockey games.
Regular attendance is an essential job function.
Position requires the ability to work at all ASM Global venues in Wichita and Andover.
Other duties as assigned.
SKILLS AND ABILITIES:
Reports to Guest Experience Manager in appropriate uniform, for assigned location, and attend pre-event briefing.
Initiate eye contact with guests within 10 feet and greet within 5 feet.
Smile
Avoid negative body language.
Show that you are confident and capable.
QUALIFICATIONS:
Meet the physical demands of the job, which include being able to get in and around the facility (requires personal mobility), lifting, carrying, moving, climbing and moderate to loud noises.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Friendly and personable.
Excellent customer service skills required.
Maintain proper grooming and dress code standards.
Must work well with others.
Positive attitude and neat appearance.
Must speak and understand English.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High School Diploma or GED.
Excellent customer service, interpersonal and communication skills. A good attitude and a smiling face required.
Must be able to work independently with little or no supervision.
Ability to work with co-workers, and all levels of staff.
SKILLS AND ABILITIES:
Positive, customer service-oriented attitude at all times.
Maintains proper grooming and dress code standards.
Work ethic encourages strong urgency and quality in a team environment.
Ability to work with other staff members in the venue.
Ability to undertake and complete multiple tasks.
Attention to detail.
OTHER QUALIFICATIONS:
Requires ability to work flexible/extended hours and/or irregular hours, including nights, weekends, and holidays, as needed.
PHYSICAL DEMANDS:
This position requires substantial walking, stationary standing, stooping, climbing stairs and possibility of lifting up to 30 lbs.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Guest Experience Representative - INTRUST Bank Arena
Teller Job In Wichita, KS
Provide exceptional customer service to our guests. Assignments will vary and may be rotated to meet the needs of each event. RESPONSIBILITIES: * Attend event briefing making notes of any changes on information sheet. * Assist guests in finding their correct seats as well as other locations they may ask about (i.e. restrooms, ATM, concession locations).
* Provide the primary level of guest assistance throughout the venue.
* Required to have a thorough knowledge of building policies, procedures, and event requirements.
* Distribute venue information and updates.
* Be available to listen to guests' compliments and complaints and report them to your supervisor.
* Provide ADA services as needed and requested.
* Work with supervisor or manager with relocations for guests with trouble seats or ADA requirements when applicable and available.
* Make people feel special.
* Keep floors and aisles clear of obstructions.
* Report any suspicious activity to your supervisor.
* Must work a combination of all events, including but not limited to Thunder Hockey games.
* Regular attendance is an essential job function.
* Position requires the ability to work at all ASM Global venues in Wichita and Andover.
* Other duties as assigned.
SKILLS AND ABILITIES:
* Reports to Guest Experience Manager in appropriate uniform, for assigned location, and attend pre-event briefing.
* Initiate eye contact with guests within 10 feet and greet within 5 feet.
* Smile
* Avoid negative body language.
* Show that you are confident and capable.
QUALIFICATIONS:
* Meet the physical demands of the job, which include being able to get in and around the facility (requires personal mobility), lifting, carrying, moving, climbing and moderate to loud noises.
* Work effectively under pressure and/or stringent schedule and produce accurate results.
* Friendly and personable.
* Excellent customer service skills required.
* Maintain proper grooming and dress code standards.
* Must work well with others.
* Positive attitude and neat appearance.
* Must speak and understand English.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
* High School Diploma or GED.
* Excellent customer service, interpersonal and communication skills. A good attitude and a smiling face required.
* Must be able to work independently with little or no supervision.
* Ability to work with co-workers, and all levels of staff.
SKILLS AND ABILITIES:
* Positive, customer service-oriented attitude at all times.
* Maintains proper grooming and dress code standards.
* Work ethic encourages strong urgency and quality in a team environment.
* Ability to work with other staff members in the venue.
* Ability to undertake and complete multiple tasks.
* Attention to detail.
OTHER QUALIFICATIONS:
Requires ability to work flexible/extended hours and/or irregular hours, including nights, weekends, and holidays, as needed.
PHYSICAL DEMANDS:
This position requires substantial walking, stationary standing, stooping, climbing stairs and possibility of lifting up to 30 lbs.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Universal Banker
Teller Job In Wichita, KS
Job Overview: As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk.
The candidate for this position will be responsible for:
Providing outstanding customer service
Referring products that provide a better banking experience for our customers
Demonstrating knowledge of Fidelity's products and services
Seeking sales opportunities through customer relationships and conversations
Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
Approaching, greeting and welcoming customers into the branch
Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being
Fostering teamwork across all areas of the Bank
Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Bank's core values
Requirements for the position include:
A high school diploma or equivalent
Minimum two years' experience with the public/customers
Minimum one year of sales experience
Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day
Strong written, verbal communication skills and cash handling experience
Preferred qualifications for this position include:
One year of supervisory experience preferred
Previous banking or financial services experiences
EEO/Veterans/Disabled
Associate Banker
Teller Job 37 miles from Wichita
Application Deadline: 05/04/2025 Address: 1113 S. Main St. Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
* Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.
* Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
* As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
* Meets customer transaction-based needs with seamless execution.
* Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
* Contributes to meeting branch business results and the customer experience.
* Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
* Acts as a key member of a collaborative and versatile branch and market team.
* Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
* Organizes work information to ensure accuracy and completeness.
* Takes the initiative to find creative approaches that make each customer's experience feel personal.
* Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
* Contributes to business results and the overall experience delivered in the branch.
* May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
* Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
* Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
* Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
* Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
* Complies with legal and regulatory requirements for the jurisdiction.
* Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
* Completes complex & diverse tasks within given rules/limits.
* Analyzes issues and determines next steps; escalates as required.
* Broader work or accountabilities may be assigned as needed.
Qualifications:
* Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
* Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
* Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
* Basic knowledge of specialized sales and business banking solutions to refer to specialists.
* Passionate commitment to helping customers.
* Drive to deliver a personal customer experience.
* A focus on results and the ability to thrive in a consultative sales and team-based environment.
* Resourceful self-starter with courage and confidence to approach customers.
* Readiness to collaborate and work in different capacities as part of a team.
* Strong interpersonal skills, including the ability to build rapport and connections with customers.
* An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
* Basic specialized knowledge.
* Verbal & written communication skills - Good.
* Organization skills - Good.
* Collaboration & team skills - Good.
* Analytical and problem solving skills - Good.
Salary:
$41,715.00 - $48,000.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at *************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Associate Banker
Teller Job 37 miles from Wichita
Application Deadline:
05/04/2025
Address:
1113 S. Main St.
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer's experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
Contributes to business results and the overall experience delivered in the branch.
May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Salary:
$41,715.00 - $48,000.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at *************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Associate Banker
Teller Job 37 miles from Wichita
Application Deadline:
05/04/2025
Address:
1113 S. Main St.
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer's experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
Contributes to business results and the overall experience delivered in the branch.
May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Salary:
$41,715.00 - $48,000.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at *************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Teller
Teller Job In Wichita, KS
At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.
Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.
A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.
Competitive pay
Generous time off
Employees receive three weeks of paid vacation plus 11 paid holidays each year.
Paid time off to volunteer in the community.
Paid employee and family sick leave.
Paid parental leave.
401(k) plan with 6% employer match and 100% immediately vested.
3% non-elective company contribution; non-elective contribution vested after 3 years of service.
Career growth and development resources
Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
Banking benefits
Medical, dental, and vision insurance
Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.
Job Summary: The Teller is responsible for providing excellent customer service, accurately and efficiently processing daily transactions for customers, and making referrals of all bank products and services. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities.
Essential Functions:
• All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.
• Ensure excellent customer satisfaction and service quality according to INTRUST's Character Qualities.
• Provide a friendly, accurate, knowledgeable, and professional customer experience.
• Perform basic teller transactions.
• Accurately and efficiently process transactions within the limitations of standard bank and teller policies and procedures.
• Identify needs-based opportunities and make referrals primarily to the Bankers and also to other areas of the corporation to fully meet customers' financial needs.
• Complies with bank operations and security procedures.
• Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality.
• Scan work for image branch capture in a timely manner according to procedure.
• Complete any other branch-specific responsibilities as assigned.
• Consistent use of good judgment to protect customers and INTRUST Bank.
Education and Experience: High School diploma or equivalent is required.
Required Skills and Knowledge: Strong communication and listening skills, detail oriented, knowledge of basic math, strong interpersonal skills, and service oriented. Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously.
Required Licenses and/or Certifications: None
Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 50 lbs., ability to stoop and bend. The physical demands necessary for this role should be performed with or without a reasonable accommodation.
Working Conditions: Normal office conditions.
This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.
INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.
Teller
Teller Job In Wichita, KS
Category of Employment
Full-time; non-exempt.
WFH Elligible
No
To assist members with their financial transactions and identify products and services that will enhance the member relationship.
Reporting Relationships
This position reports to the Branch Manager.
Essential Functions and Accountabilities
Receive and process transactions as noted.
Greet and direct members and telephone calls to appropriate staff.
Provide general credit union information.
Assist MSS's as needed with member service solutions.
Cross-sell all credit union services as appropriate.
Identify member financial needs and offer products, services and solutions to meet those needs, including added-convenience products, sales referrals, and alternate access channels.
Provide excellent member service.
Process cash transactions at the window, including deposits, cash withdrawals, money orders, traveler's checks, check withdrawals, payments, and other transactions as requested by the members.
Prove cash at the end of the day. Order cash daily to maintain proper balance in denominations of currency and coin to carry on daily business.
Handles mail payments and deposits.
Assist other departments when necessary.
Assure proper maintenance, cleanliness, and security of work area, desk, equipment, etc.
Perform other duties as required by supervisors.
Performance Expectations
Contribute to the overall efforts of the credit union in reaching its objectives, which include
Providing quality service to credit union members
Implementation of new member services
Maintaining efficient and productive credit union operations.
Demonstrate willingness to achieve professional growth through on-the-job training and educational opportunities.
Demonstrate willingness to participate in credit union related activities.
Maintain friendly working relationships with management and coworkers.
Requirements
Minimum Qualifications
High school graduate.
Desirable Qualifications
At least one year's experience as cashier or teller, preferably in a financial institution.
Ability to cross-sell products and services.
Advanced computer skills; proficient MS Office
Excellent time management skills
Excellent verbal and written communication skills
Ability to follow up with others regarding information needed or provided
Ability to work independently, self-starter, energetic
Able to handle highly confidential information with discretion
Detail oriented
Able to adhere to tight deadlines
Able to produce high-quality work in an efficient and timely manner
Embraces change
Remains calm in stressful situations
Desirable Traits
Professional presence.
Punctual, dependable and cooperative.
Possess a positive demeanor and cooperative attitude in relations with members and employees
Physical and Mental Demands
Physical activities involve those normally associated with working in an office environment: walking, standing, talking and similar activities.
Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades, depth perception ability to adjust focus, ability to hear telephone and/or in-person conversations, and other vision and hearing demands.
Ability to lift objects or exert force in pushing and pulling.
Mental demands, including such requirements as reading documents, analyzing and solving problems, interpreting data or information, using math or mathematical reasoning, learning and applying new information and skills, performing highly detailed work, meeting changing and/or intensive deadlines, managing constant interruptions and multiple concurrent tasks, and interacting with members/coworkers.
This Job Description is not a complete statement of all duties and responsibilities comprising this position. Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Full-Time Teller
Teller Job In Wichita, KS
Southwest National Bank is a family owned, $560 million community bank with 8 Wichita, KS locations. We have been serving the Wichita community since 1915. We are the largest Wichita bank focused solely on serving Wichita.
As a community bank, we are focused on supporting our customers by providing exceptional customer service with products and services meeting their financial needs. We are a viable and interactive member of the Wichita community.
We offer a very close team environment. All Team Members are valued and essential parts of our success. We create a positive and enjoyable work environment. As a Team Member, you and your family will be part of our extended family.
We make no excuses and strive for continuous improvement. Our focus is on customer, Team Member, and community engagement!
Requirements
High School diploma or equivalent
Responsibilities
Exceptional customer service
Initiative and strong work ethic
Problem resolution skills
Strong attention to detail
Knowledge, Skills, and Abilities
Process everyday banking transactions for our customers
Monitor and maintain accuracy of own transactions and record keeping
Develop trusted relationships with branch customers, partners and team members
Complying with bank operational and security procedures
Be knowledgeable on bank products and services
Our Benefits
401K and employer match
Profit sharing plan
Medical, dental, and vision insurance
Life and disability insurance
Catastrophic insurance
Flexible spending account
Paid vacation, sick and bereavement leave, plus 11 paid holidays
Paid-time off to engage monthly with community organizations
Free or discount banking services including loan rate discounts
Monday and Friday Southwest logo apparel casual days
If you are interested in applying for the Click or tap here to enter text. position, please submit a resume to ***********************. We look forward to meeting you!
JOB CODE: 1000010