Teller Jobs in Union, MI

Part-time Description To provide exceptional, high-quality service and direct the delivery of products/services through sales efforts through face to face and drive thru services. Must be a team player with a can-do-attitude, display a high level of integrity, and possess excellent interpersonal and member service skills. Essential Function and Responsibilities: The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. This includes, but is not limited to: Primary Responsibilities: Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, money orders, disbursements, and check cashing Explain, promote, and cross sell the products and services the Credit Union offers. Know and understand the policies and procedures of the Credit Union and able to explain them to the members. Balance cash drawer, coin, currency and checks to source documents and the Episys totals at the end of each shift. Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming accuracy of transaction. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Maintains a work area that ensures the safety of all negotiables and confidential records. Follow proper cash handling procedures. Be proficient in using the Symitar system. Load and unload cash recycler and ATM's (in the Credit Union). Examine checks for endorsements and negotiability to determine what, if any, hold is needed. Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance. Receive information pertaining to member's accounts and route to proper person. Give professional, friendly, accurate service to all members. Follow teller Standards with all members Answer phone calls to aid in excellent member service Provide SPARK! Member service, have strong communication skills (verbal and written) and be able to find solutions to difficult problems. Understand and can comply with all Federal and State laws and regulations including the Bank Secrecy Act, Patriot Act, Military Lending Act, Office of Foreign Asset Controls, FCRA, Graham Leach- Bliley, and all applicable lending regulations. Perform other duties as assigned. Requirements Qualifications: Strong attention to detail and accuracy and have multi-tasking capabilities Ability to adhere to internal policies as well as external policies and regulations set forth by the NCUA Proficient in computer skills including but not limited to Microsoft products Be adaptable to change and embrace SPARK! service standards Excellent oral communication skills Consultative Sales experience is a plus Skills and Abilities: Must be able to learn our products and services and identify in what circumstances they can cross- sell our products and services to our member on a consistent basis Must be flexible, adapt to change, problem solve and be multi- task oriented. Must be able to work in a fast paced environment and exhibit a professional demeanor throughout every transaction. Must have good computer skills and be detail oriented and thorough on paperwork. Ability to operate customary office machines such as photocopier, fax, and phone system. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Education: High School Diploma, GED equivalency or higher Mathematical Skills Ability to calculate figures and amounts such as add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Reasoning Abilities Ability to define problems and seek solutions for members Certifications, Licenses Must be bondable. Internal annual compliance testing required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 35+ pounds Requirements to lift coin bags Standing is required for the majority of your shift Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is professional and typically moderate This job Description is not a complete statement of all duties and responsibilities comprising this position. Salary Description $18.00/hr-$20.00/hr

Teller Reports To: Branch Manager Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records. Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances. Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders. Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts. Count, check, and package coins and currency. Ensure that teller stations are properly stocked with forms, supplies, etc. Establish and maintain effective working relationships with co-workers. Pursue personal development of skills and knowledge necessary for this position. Perform other similar or related duties as necessary. Deliver outstanding customer service. Assist with account opening procedures. Pin ATM/Debit cards. Document and file items into synergy. Travel to other branches to assist with staffing may be required. Other duties as assigned. Qualifications: Education/Experience High School Diploma required Previous cash handling or teller experience preferred Skills Strong verbal communication skills Good mathematical skills Basic computer knowledge Enthusiastic, positive, outgoing personality Benefits: Medical Dental Vision Life Insurance 401K with company match Paid Time Off and Paid Holidays Isabella Bank is an AA/EEO employer.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Regional Banker/Teller (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Waterford, Michigan to support multiple branches in PNC's Detroit North Retail Market. Job Description * Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. * Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. * Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. * Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. * Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. * To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Regional Banker/Teller (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Waterford, Michigan to support multiple branches in PNC's Detroit North Retail Market. **Job Description** + Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. + Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. + Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. + To learn more about this and other opportunities on our team Watch this video (***************************************************************************************************** . **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales **Competencies** Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs **Work Experience** Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** No Degree **Certifications** No Required Certification(s) **Licenses** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service. Reports To: Assistant Branch Manager, Branch Manager Essential Duties and Responsibilities Provide excellent customer service and effectively resolve customer challenges. Understand and educate customers on consumer deposit and lending products. Drive sales with a disciplined sales process and use current banking technology to drive both sales and service. Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhere to all operational, security, risk and regulatory policies and procedures. Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation. Process customer day-to-day transactions as needed. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required Requirements Experience and/or Education High School Diploma or equivalent Minimum of six (6) months cash handling experience preferred One (1) year of customer service in banking, financial services or goal-drive retail sales preferred Successful completion of ChoiceOne's Retail Advancement Program (RAP) Licenses & Designations NMLS Competencies Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data. Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately. Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Job Title: Float Teller Employee Status: part-time hourly Estimated Hours/Week: 27 Remote: No More than 50% within assigned region What You'll Get: (note varied offerings based on role and hours) * Weekly Pay * Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision * Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) * Retirement options like 401 (k) with company match and pension. * Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. * Tuition reimbursement * To see a full list of our benefit offerings - check out this helpful guide! About this position: The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU's products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams. What you'll do: Member Experience * Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members. * Identify and address member needs, offering information and guidance about products and services that align with their financial goals. * Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction. * Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU. Transaction Processing and Cash Handling * Accurately perform basic and advanced teller transactions in accordance with LMCU's policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests. * Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for. * Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations. * Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention. * Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity. * Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment. Product Promotion/Growth * Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members' financial needs that are uncovered through consultative conversations. * Actively identify opportunities to refer members to appropriate products and services based on their financial needs. * Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion. Learning & Development * Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development. * Identify opportunities to educate members on the features and benefits of LMCU's digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology. * Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service. What You'll Bring: * A minimum of one year up to three years of similar or related experience, including preparatory experience. * Previous cash handling experience and knowledge of financial products and services preferred. * High school diploma or equivalent (required); some college coursework or banking experience is a plus. Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: ****************. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: ************** Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

At Horizon Bank, we're not just about banking; we're about empowering dreams and transforming lives when we Go Beyond! Our passion lies in creating meaningful connections with our clients and providing financial solutions that pave the way to success. We're a dynamic team, dedicated to redefining the banking experience by going beyond and making a real difference in the lives of individuals and businesses alike. Are you ready to embark on an exciting journey where every interaction is an opportunity to make an impact? As a Universal Banker at Horizon Bank you'll be at the forefront of a culture of exceptional service, where creativity meets expertise and relationships are the heart of everything we do. We're seeking passionate individuals who thrive in a fast-paced environment, possess unparalleled people skills, and are driven by a desire to help others achieve their financial goals. Benefits: * Competitive salary with performance-based bonuses - your success is our success! * Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement plans and paid time off. * Opportunities for professional growth and development, with access to ongoing training. * Join a vibrant and inclusive team culture where your ideas are valued, and your voice is heard. You can join one of our Employee Resource Groups where our diversity is celebrated. Job Overview Responsible for processing customer transactions, completing customer initiated account maintenance and all other tasks associated with customer requests. Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice. Able to probe for information regarding customer's needs and provide effective solutions. Maintain a well-developed working knowledge of bank products and services, taking responsibility to keep up-to-date on changes. Universal Bankers generally have one year of banking experience or professional sales experience in a service-oriented environment. Duties * Be the face of Horizon Bank delivering unparalleled service and building lasting relationships with our valued clients. * Serve as a trusted advisor, understanding each customer's unique financial needs and tailoring solutions to help them achieve their goals. * Dive into the world of banking transactions, confidently handling everything from deposits and withdrawals to loan applications and account openings. * Embrace your inner marketer, promoting our suite of products and services with enthusiasm and creativity to drive customer engagement and satisfaction. * Stay ahead of the curve by continuously expanding your knowledge of banking products, services, and industry trends. * Collaborate with a team of like-minded professionals to exceed branch goals and deliver exceptional results. Qualifications & Skills * High school diploma or equivalent required; additional education or certifications a plus. * 1+ years of experience in banking, payment processing, or professional sales preferred. * Strong sales initiative and the ability to develop lasting customer relationships. * A magnetic personality and a genuine passion for helping others succeed. * Excellent communication skills, both verbal and written, with the ability to captivate and inspire. * A knack for problem-solving and the ability to think on your feet in a fast-paced environment. * Proficiency in basic mathematical computations and computer literacy. * Ability to follow detailed instructions and procedures with sound judgment. * Flexibility to work Saturdays because we Go Beyond Core Competencies * Consultative Sales * Product Knowledge * Effective Questioning * Prospecting and Referring * Relationship Building * Results Focused Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demand: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone. 90-100% Able to remain in upright stationary position at counter height of approximately 48" for long periods of time. 50-75% Able to grasp, move and sort forms and papers. 90- 100% Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers. 75-100% Occasionally position self to reach heights between floor and 6'. Must be able to lift up to 50 pounds at a time. Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI

The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker. REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager REQUIRED RESPONSIBILITIES * Accurately and in great confidentiality handle banking transactions * Advance funds from credit cards and other accounts * Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc. * Assists with training of new teller staff. * Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. * Performs other duties as may be required from time to time. Requirements REQUIRED QUALIFICATIONS * Minimum of 6 months cash handling experience is preferred * Strong Customer Service Skills * Ability to work well in a team environment * Problem solving skills * Ability to follow policy and procedures * Strong listening and verbal communication skills * Detail-oriented and organized * Ability to multi task * High School or GED * Vault and Atm Certified with 12 months * Meeting and exceed teller sales/referral goals * Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily * Acquiring and maintaining up to date knowledge of banking products, financial services, and technology * Requires schedule flexibility

Teller Reports To: Branch Manager Responsibilities: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records. Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances. Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders. Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts. Count, check, and package coins and currency. Ensure that teller stations are properly stocked with forms, supplies, etc. Establish and maintain effective working relationships with co-workers. Pursue personal development of skills and knowledge necessary for this position. Perform other similar or related duties as necessary. Deliver outstanding customer service. Assist with account opening procedures. Pin ATM/Debit cards. Document and file items into synergy. Travel to other branches to assist with staffing may be required. Other duties as assigned. Qualifications: Education/Experience High School Diploma required Previous cash handling or teller experience preferred Skills Strong verbal communication skills Good mathematical skills Basic computer knowledge Enthusiastic, positive, outgoing personality Benefits: Medical - Full Time status Dental - Full Time status Vision - Full Time status Life Insurance 401K with company match Paid Time Off and Paid Holidays Isabella Bank is an AA/EEO employer.

The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker. REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager REQUIRED RESPONSIBILITIES * Accurately and in great confidentiality handle banking transactions * Advance funds from credit cards and other accounts * Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc. * Assists with training of new teller staff. * Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. * Performs other duties as may be required from time to time. Requirements REQUIRED QUALIFICATIONS * Minimum of 6 months cash handling experience is preferred * Strong Customer Service Skills * Ability to work well in a team environment * Problem solving skills * Ability to follow policy and procedures * Strong listening and verbal communication skills * Detail-oriented and organized * Ability to multi task * High School or GED * Vault and Atm Certified with 12 months * Meeting and exceed teller sales/referral goals * Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily * Acquiring and maintaining up to date knowledge of banking products, financial services, and technology * Requires schedule flexibility

Teller Reports To: Branch Manager Responsibilities: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records. Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances. Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders. Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts. Count, check, and package coins and currency. Ensure that teller stations are properly stocked with forms, supplies, etc. Establish and maintain effective working relationships with co-workers. Pursue personal development of skills and knowledge necessary for this position. Perform other similar or related duties as necessary. Deliver outstanding customer service. Assist with account opening procedures. Pin ATM/Debit cards. Document and file items into synergy. Travel to other branches to assist with staffing may be required. Other duties as assigned. Qualifications: Education/Experience High School Diploma required Previous cash handling or teller experience preferred Skills Strong verbal communication skills Good mathematical skills Basic computer knowledge Enthusiastic, positive, outgoing personality Isabella Bank is an AA/EEO employer.

The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker. REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager REQUIRED RESPONSIBILITIES Accurately and in great confidentiality handle banking transactions Advance funds from credit cards and other accounts Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc. Assists with training of new teller staff. Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Performs other duties as may be required from time to time. Requirements REQUIRED QUALIFICATIONS Minimum of 6 months cash handling experience is preferred Strong Customer Service Skills Ability to work well in a team environment Problem solving skills Ability to follow policy and procedures Strong listening and verbal communication skills Detail-oriented and organized Ability to multi task High School or GED Vault and Atm Certified with 12 months Meeting and exceed teller sales/referral goals Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily Acquiring and maintaining up to date knowledge of banking products, financial services, and technology Requires schedule flexibility

Teller Reports To: Branch Manager Hours: May vary Responsibilities: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records. Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances. Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders. Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts. Count, check, and package coins and currency. Ensure that teller stations are properly stocked with forms, supplies, etc. Establish and maintain effective working relationships with co-workers. Pursue personal development of skills and knowledge necessary for this position. Perform other similar or related duties as necessary. Deliver outstanding customer service. Assist with account opening procedures. Pin ATM/Debit cards. Document and file items into synergy. Travel to other branches to assist with staffing may be required. Other duties as assigned. Qualifications: Education/Experience High School Diploma required Previous cash handling or teller experience preferred Skills Strong verbal communication skills Good mathematical skills Basic computer knowledge Enthusiastic, positive, outgoing personality Benefits: Medical - Full time status Denta l- Full time status Vision - Full time status Life Insurance 401K with company match Paid Time Off and Paid Holidays Isabella Bank is an AA/EEO employer.

h1Position Title: Teller/h1 h2Reports To: Branch Manager/h2 h2Hours: Monday, Tuesday, Friday, and Saturdays/h2 h2Responsibilities:/h2 ul li Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records./li li Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances./li li Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders./li li Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts./li li Count, check, and package coins and currency./li li Ensure that teller stations are properly stocked with forms, supplies, etc./li li Establish and maintain effective working relationships with co-workers./li li Pursue personal development of skills and knowledge necessary for this position./li li Perform other similar or related duties as necessary./li li Deliver outstanding customer service./li li Assist with account opening procedures./li li Pin ATM/Debit cards./li li Document and file items into synergy./li li Travel to other branches to assist with staffing may be required./li li Other duties as assigned./li /ul h2Qualifications:/h2 h2Education/Experience/h2 ul li High School Diploma required/li li Previous cash handling or teller experience preferred/li /ul h2Skills/h2 ul li Strong verbal communication skills/li li Good mathematical skills/li li Basic computer knowledge/li li Enthusiastic, positive, outgoing personality/li /ul p /p h2Benefits:/h2 ul li Medical/li li Dental/li li Vision/li li Life Insurance/li li 401K with company match/li li Paid Time Off and Paid Holidays/li /ul p /p pIsabella Bank is an AA/EEO employer./p

Full-time Description Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service. Reports To: Assistant Branch Manager, Branch Manager Essential Duties and Responsibilities Provide excellent customer service and effectively resolve customer challenges. Understand and educate customers on consumer deposit and lending products. Drive sales with a disciplined sales process and use current banking technology to drive both sales and service. Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhere to all operational, security, risk and regulatory policies and procedures. Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation. Process customer day-to-day transactions as needed. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required Requirements Experience and/or Education High School Diploma or equivalent Minimum of six (6) months cash handling experience preferred One (1) year of customer service in banking, financial services or goal-drive retail sales preferred Successful completion of ChoiceOne's Retail Advancement Program (RAP) Licenses & Designations NMLS Competencies Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data. Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately. Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Teller Reports To: Branch Manager Responsibilities: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records. Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances. Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders. Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts. Count, check, and package coins and currency. Ensure that teller stations are properly stocked with forms, supplies, etc. Establish and maintain effective working relationships with co-workers. Pursue personal development of skills and knowledge necessary for this position. Perform other similar or related duties as necessary. Deliver outstanding customer service. Assist with account opening procedures. Pin ATM/Debit cards. Document and file items into synergy. Travel to other branches to assist with staffing may be required. Other duties as assigned. Qualifications: Education/Experience High School Diploma required Previous cash handling or teller experience preferred Skills Strong verbal communication skills Good mathematical skills Basic computer knowledge Enthusiastic, positive, outgoing personality Benefits: Medical Dental Vision Life Insurance 401K with company match Paid Time Off and Paid Holidays Isabella Bank is an AA/EEO employer.

Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service. Reports To: Assistant Branch Manager, Branch Manager Essential Duties and Responsibilities * Provide excellent customer service and effectively resolve customer challenges. * Understand and educate customers on consumer deposit and lending products. * Drive sales with a disciplined sales process and use current banking technology to drive both sales and service. * Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. * Adhere to all operational, security, risk and regulatory policies and procedures. * Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation. * Process customer day-to-day transactions as needed. * Additional responsibilities as assigned. * Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. * Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required Requirements Experience and/or Education * High School Diploma or equivalent * Minimum of six (6) months cash handling experience preferred * One (1) year of customer service in banking, financial services or goal-drive retail sales preferred * Successful completion of ChoiceOne's Retail Advancement Program (RAP) Licenses & Designations * NMLS Competencies Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data. Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately. Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Teller Reports To: Branch Manager Responsibilities: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records. Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances. Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders. Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts. Count, check, and package coins and currency. Ensure that teller stations are properly stocked with forms, supplies, etc. Establish and maintain effective working relationships with co-workers. Pursue personal development of skills and knowledge necessary for this position. Perform other similar or related duties as necessary. Deliver outstanding customer service. Assist with account opening procedures. Pin ATM/Debit cards. Document and file items into synergy. Travel to other branches to assist with staffing may be required. Other duties as assigned. Qualifications: Education/Experience High School Diploma required Previous cash handling or teller experience preferred Skills Strong verbal communication skills Good mathematical skills Basic computer knowledge Enthusiastic, positive, outgoing personality Benefits: Medical Dental Vision Life Insurance 401K with company match Paid Time Off and Paid Holidays Isabella Bank is an AA/EEO employer.