Head Teller
Teller Job 26 miles from Trenton
At Cinfed Credit Union, we pride ourselves on being a member-first organization. As an employee, you're a member too!
Our passion, which drives everything we do, is helping our community and those who live in it. We've worked hard to create a work environment that is a community of its own and full of people who truly care for one another and want to see each other succeed.
Our mission is to be the first choice in financial solutions, because we care about our members' success. We believe that what we do has an impact on our members' lives, and we are here to help them reach their financial goals.
Cinfed is searching for a Head Teller I based in Cincinnati, OH at the Oakley Headquarters.
Position Purpose:
Ensures that members are promptly and professionally serviced. Responsible for implementing existing policies, procedures, and systems involving cashiering operations and member services functions. Coordinates, directs, and assigns work. Answers Tellers' questions, resolves more complex problems, and oversees balancing. Responsible for smooth flow of the Teller line and mentoring/coaching of Tellers.
Essential Functions and Basic Duties:
Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations.
Assists the Branch Manager in effectively supervising Tellers ensuring optimal performance.
Assumes responsibility for establishing and maintaining effective communication and coordination with branch employees and with management.
Assumes responsibility for related duties as required or assigned.
Required Experience/Knowledge/Ability:
2-5 years of similar or related experience in a service role.
Excellent communication and leadership skills including the ability to provide tellers with ongoing training including feedback on performance.
Supervisory and training abilities.
Ability to motivate and/or influence others.
Understanding of credit union philosophy, operations and products/services.
Knowledge of basic accounting.
Strong attention to detail.
A high school education or GED.
What we have to offer:
A starting rate pay between $21.00 - $24.00 per hour dependent upon experience.
A great work culture- we've been recognized as a Top Workplace for 9 consecutive years.
PTO + 11 paid holidays off.
Tuition reimbursement
Health, Vision, Dental insurance.
Opportunities for advancement (we prioritize promoting from within).
30 days of paid training.
Generous 401k match up to 6%.
Work Schedule: M-F 9:00AM - 6:00PM and Rotating Saturdays 9:00AM - 1:00PM
Pre-employment background (credit, criminal, and drug) check required.
An Equal Opportunity - Affirmative Action Employer M/F/D/V
Multi-Teller (West Chester/Springdale)
Teller Job 26 miles from Trenton
ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for the last six consecutive years in the Cincinnati region. Also recognized as a Top Workplace in the United States by USA Today in 2022 and 2024! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every single team member makes a difference, and together we make an impact in the lives of our members and the communities we serve.
Joining our team has it's perks:
Generous PTO Including Birthday PTO
Education Assistance
Ample Growth Opportunities
401k Plan with Match up to 5%
Paid Holidays
Company Paid Group Life Insurance, STD & LTD
Affordable Insurance Plans
And Much More!
POSITION PURPOSE Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. This position will also involve balancing each day's transactions and verifying cash totals. Additionally, the position involves performing specific assigned side-jobs and assisting other Tellers with a variety of duties as required. This position will ensure that members are promptly and professionally served.
IMPORTANT NOTE This role will travel between the West Chester & Springdale branches.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Receives share deposits and loan payments in person or by mail.
Processes cash advances, cashier's checks, money orders, and similar transactions.
Disburses cash or check share withdrawals in person.
Processes assigned cash and transactions and balances at the end of the day.
Receives and processes payroll deduction starts, stops, and increases.
Verifies transactions, monitors deposit amounts, and examines documents for endorsement and negotiability.
Detects and resolves discrepancies promptly.
Actively cross-sells Credit Union products and services.
QUALIFICATIONS
EDUCATION/CERTIFICATION: A high school graduate or equivalent.
REQUIRED KNOWLEDGE: Knowledge of Teller policies and procedures.Basic understanding of Credit Union operations.
EXPERIENCE REQUIRED: One month to twelve months of similar or related experience.
SKILLS/ABILITIES: Good communication skills.Professional appearance, dress, and attitude.Good math skills.Ability to operate related computer applications and business equipment including adding machines, typewriters, copy machines, coin and money counting machines, and telephones.Good typing skills.
Personal Teller
Teller Job 26 miles from Trenton
Personal Teller General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
Through Interactive Teller Machines (ITM), the Personal Teller administers all teller transactions virtually and assists with ensuring any
additional member's needs are directed to the appropriate GECU team member ensuring a positive member experience.
Essential Responsibilities:
Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, etc. via video sessions following appropriate policies and procedures
Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability Determine additional holds as necessary and communicate this information with members effectively
Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation Collaborate with and refer members to branch team members through internal communications as necessary to complete or resolve additional issues that have been uncovered during the video session
Guide members through self-service handling of account maintenance requests through digital channels
Responsible for daily balancing procedures
Perform other duties to support Virtual Branch Services as necessary
Education and Experience:
High school diploma or GED required
One year of customer service experience preferred
Knowledge, Skills, and Abilities:
Great interpersonal and verbal communication skills, to deliver an impactful and positive experience
Ability to function well in a fast-paced call center environment
High attention to detail in reviewing member accounts and processing transactions
Strong computer skills with proficiency in Microsoft Office products
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Part Time Teller
Teller Job 27 miles from Trenton
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a [job status] Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in New Port, KY at the New Port retail banking branch.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Teller Job 5 miles from Trenton
MyUSA Credit Union is an over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Piqua, Springfield and Vandalia. We are seeking interested candidates for a Teller position at our Crawford Street branch In Middletown, Ohio. The Teller position is expected to provide extraordinary member service both in person and over the phone, following the standards as set forth by the Credit Union. Teller Responsibilities include:
Accurately process member transactions
Successfully sell / refer products and services to new and existing members through anticipating our members' financial needs
Ideal candidate will thrive in an environment where individuals are encouraged to be self-starters, but also work in collaboration with team members
Teller Qualifications include:
Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation. (Visit ************************* to learn more)
Previous sales and cash handling experience preferred
Effective communication skills (oral and written)
Strong organizational skills to provide a high level of accuracy on all transactions
Possess team “attitude” and professionalism at all times
Strong computer skills and ability to operate standard office equipment as needed to perform the role such as computer, calculator, copier
Minimum High School Graduate
MyUSA Credit Union is an equal opportunity employer. Job Type: Full-time Starting pay rate $16 - $17 per hour Benefits:
401(k) Matching
Generous Paid Time Off
Company paid Life, AD&D and Disability Insurance
Credit Union membership
Health, Dental, & Vision insurance
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Referral program
Physical setting:
Office
Schedule:
Day shift
Experience:
Cash handling: 1 year (Preferred)
Banking: 1 year (Preferred)
Customer service: 1 year (Preferred)
Virtual Teller
Teller Job 34 miles from Trenton
Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
American Banker Best Banks to Work For in 2021, 2022, and 2023
Top Workplaces USA national award in 2022, 2023, and 2024
Newsweek's America's Best Banks 2023, and 2024
Newsweek's America's Greatest Workplaces for Women 2025
U.S. News & World Report's Best Companies to Work For in Banking and in the Midwest 2024-2025
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose:
This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies through the Interactive Teller Machine Virtual Center. Will have the ability to process teller transactions, introduce clients to bank products and services, assist customers with maintenance request, and resolve customer service issues. Tellers are willing to work a flexible schedule to accommodate the possible extended operating hours and business needs of the ITM Virtual Center.
Job Duties:
Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times through the Interactive Teller Machine Virtual Center.
Develop and retain the virtual customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence, problem resolution, while maintaining a positive demeanor.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult.
Receives checks and cash virtually for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
Follow operational standards regarding security, risk management, and compliance.
Consistently completes required training for all bank and branch policies and procedures.
Maintain a working knowledge of the complete line of products and services offered.
Deliver efficient results by handling client's needs with the shortest wait times necessary.
Must have the ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources.
Will perform special projects as assigned.
Education, Job Skills and Qualifications:
High School Diploma or GED; one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to work in a fast paced environment with a high degree of accuracy and close attention to detail.
Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel).
Excellent verbal and written communication skills.
Trustworthy and confidential behavior is essential in this role.
Positive and professional attitude.
Punctual, present, and excellent work ethic at scheduled time(s).
Proven team player.
Must be able to travel to attend internal education and meetings which in some circumstances may include overnight stay.
Reliable transportation to arrive to and from ITM call center.
Presentable via video chat/display while maintaining Bank and Retail Standards
Basic Qualifications:
High School Diploma or GED; 1 month to two years related experience and/or training; or equivalent combination of education and experience.
Reliable transportation to arrive to and from ITM call center.
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay.
Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process or other inquires.
Teller
Teller Job 47 miles from Trenton
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Springfield, Ohio at the Springfield North retail banking branch.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Teller Job 17 miles from Trenton
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Weekly Working Hours: 40
ESSENTIAL FUNCTIONS:
Customer Service
Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Adhere to QIS standards.
Actively contributes to team success through clear, effective communication with co-workers.
Sales Referrals
Promote sales of bank's services. Meet goal of $110/FTE per month on average.
Cross sells appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
At the direction of the CSM, may place outbound sales and service calls to customers and prospects.
Teller Standards and Work Habits
Meet established standards for accuracy and compliance, while adhering to policies and procedures.
Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.
Adhere to Control Consciousness policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Meet attendance guidelines.
Sound Decision Making
Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.
Responds well to constructive feedback and works to correct any noted concerns.
Takes personal responsibility for quality and quantity of work.
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
Answer regulatory questions correctly during Audit/Branch Review.
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
SUPERVISORY RESPONSIBILITY: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
FINANCIAL IMPACT:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
Salary Description $20.00 - $23.00
Part Time Teller
Teller Job 12 miles from Trenton
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Mason, OH at the Deerfield Township retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Teller Job 27 miles from Trenton
Receives checks and cash for deposits to accounts, verifies amounts, examines checks forproper endorsement, and enters deposits into computer records.
Cashes checks and processes withdrawals; pays out money after verification of signaturesand customer balances.
Promotes and explains other financial institution services such as consumer and mortgageloans, IRAs, certificates of deposit, safe deposit boxes, and money orders.
Receives mortgage, consumer loan and other payments and ensures the payments matchbalances due. Enters payments into computer. Generates customer receipts.
Places holds on accounts for uncollected funds.
Counts, checks and packages coins and currency.
Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
Ensures that the teller station is properly stocked with forms, supplies, etc.
Reports malfunctions of teller terminals and other equipment used at the teller station.
Is responsible for checking night depository bags and recording proper information onthe financial institutions forms.
Conduct day-to-day operations in accordance with the laws, regulations, policies, procedures, and expectations of the Bank. Compliance will be recognized as part of the period performance review; noncompliance may result in disciplinary action, up to and including termination of employment.
Part-Time Teller
Teller Job 27 miles from Trenton
*Part-Time - 20 hours per week*
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
Proactively work to identify and resolve client servicing issues, escalating as needed
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
Participate in morning huddles and end of day debriefs
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
Experience in a client service role (required)
Experienced in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
Strong work ethic and high level of integrity
Excellent Time management skills
Personal Skills
Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
Storytelling: Describes storytelling techniques, concepts, and potential benefits
Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
Ability to occasionally operate a motor vehicle with a valid driver's license.
Job Posting Expiration Date: 06/27/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
Front Desk Customer Service Clerk- 2nd Shift
Teller Job 26 miles from Trenton
Front Desk Customer Service Clerk- 2nd Shift Our mission is to provide quality customer service to the people of Hamilton County, promote access to justice for all, manage financial services for the justice system, and ensure the integrity, preservation, and accuracy of our court records while providing fair and timely access to them. The Clerk's Office is committed to our 200+ employees. We strive to create a work environment where employees thrive, engage, feel supported, and find community. We aim to be the employer-of-choice for public sector employees in the region by purposefully defining our culture, providing professional training and personal growth opportunities, recognizing and rewarding performance, and encouraging our employees to innovate and lead.
REPORTS TO: Second Shift Manager, Municipal Criminal & Traffic
EMPLOYMENT STATUS: Full-time
FLSA STATUS: Non-Exempt
CIVIL SERVICE: Unclassified
LOCATION: 1000 Sycamore Street, Cincinnati, Ohio 45202
WORK HOURS: 36 hours per week, Tuesday - Saturday, 2:30 pm - 10:30 pm
TRAVEL REQUIREMENTS: None
PAY RATE: $21.59 plus $2.00 per hour shift differential
SUPERVISORY RESPONSIBILITIES: None
JOB OVERVIEW:
A 2nd Shift Front Desk Customer Service Clerk oversees transactions at the Municipal Criminal & Traffic Division counter with precision and efficiency. In this role, you will be responsible for managing and entering documentation in the Court Management System, ensuring compliance with state regulations, and providing great customer service to citizens seeking payment assistance for criminal and traffic cases.
The ideal candidate shares our vision for the future, demonstrates our values of respect, integrity and fairness, kindness, and serving others, and is:
* Eager to learn
* Committed to excellence
* Team-oriented
* Big-picture thinker
PREFERRED SKILLS:
Knowledge of:
* Basic mathematics for money collection and drawer balancing.
Ability to:
* Interact and build relationships with people of diverse backgrounds, personalities and characteristics, including but not limited to age, gender-identity, race/ethnicity, religious beliefs, disability status, sexual orientation, socioeconomic status, and physical appearance.
* Maintain professional demeanor at all times and act in accordance with the office values - respect, integrity and fairness, kindness, and serving others.
* Provide excellent customer service.
Skilled in:
* Data entry and analysis
* Basic computer functions.
ESSENTIAL DUTIES:
75%: CUSTOMER SERVICE
* Provide exceptional customer service by assisting customers at the counter or over the telephone.
* Process paperwork based on standard procedures
* Enter data into the case management system for criminal, traffic, and probation cases in an accurate and timely manner.
* Scans criminal complaints and other court documents into the case management system.
* Collects fines and/or fees associated with bonds, criminal cases, and traffic cases.
25%: CLERICAL SERVICES
* Accepts or denies arrest warrants, complaints, and affidavits based on probable cause determination.
* Balance cash drawer at the end of the work shift review any anomalies or out-of-balance conditions with managers.
OTHER DUTIES AS ASSIGNED
QUALIFICATIONS:
* High school diploma or equivalent; one (1) year of professional experience in an office environment or customer service; one (1) year of experience in a courtroom or governmental position; or an equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS & WORKING CONDITIONS:
* This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a sedentary job and the employee will sit 75% of their workday. The employee is expected to use a computer keyboard for extended periods of time and lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Hamilton County Clerk of Courts is committed to providing a work environment where all employees are treated fairly and equally in all terms and conditions of employment, and all decisions concerning Clerk employees or applicants shall be made without regard to race, sex, gender identity, religion, national origin, sexual orientation, age or disability. We have zero tolerance for violations of employee rights, harassment or discrimination based on any of the above criteria.
Armed Non Driving Vault Teller PM - Cincinnati, OH
Teller Job 26 miles from Trenton
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Pay Rate: $19/HR;
Vault PM - Start from 12:00pm and end time is 8:00pm
Job Description
As a Vault Custodian, you work with your team to maintain inventory in our cash vaults for our Loomis customers.
Responsibilities
Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests
Count items, record amounts and serial numbers, sign and date receipts and manifests
Load/unload wagons or flatbed carts with bags/boxes of coin
Sort individual cargo items by route
Communicate verbally with co-workers and with customers via telephone
Requirements
Ability to load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6 to 10 hour shift, 5 to 6 days a week
Ability to push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds
Unrestricted ability to repetitiously bend, stoop, squat, stand, walk, climb, twist, turn, and reach out
Ability to perform repetitious lifting of items weighing an average of 50 lbs. each from floor
Ability to walk continuously between bins, vaults, booths, and counters
Ability to stand on concrete floor approximately 80 percent of shift
Ability to sign and record numbers by hand and to make entries on records and prepare reports.
Ability to count, add, subtract and balance columns of numbers
A valid firearms permit or ability to pass applicable firearms requirements may be required
Working Conditions
Work in a room within a vault with little or no exposure to outside light
Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period
Essential Functions/Job Qualifications
• Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
• Ability to walk continuously between bins, vaults, booths, counters.
• Ability to stand on concrete floor approximately 80 percent of shift.
• Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests and reports.
• Ability to sign and record numbers by hand and to make entries on records and prepare reports.
• Ability to count, add, subtract and balance columns of numbers.
• Ability to meet State requirements for handgun license/permit or Security Officer Commission.
* As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: *
Lift:
- 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry:
- 8lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
-18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
-50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Vault
Job Function Vault Custodian
Pay Type Hourly
Min Hiring Rate $17.00
Max Hiring Rate $19.00
BANK TELLER - Cincinnati Downtown
Teller Job 26 miles from Trenton
As a Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession.
Responsibilities
Daily responsibilities include, but are not limited to, the following:
Exemplify our 212 commitment to service
Process deposits, withdrawals, cash checks and balance a cash drawer
Cash checks following SYB check cashing policy
Sell official checks
Process and balance teller work through image capture
Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions
Open new accounts and perform account maintenance
Retain and expand customer relationships
Process and close loan request (If loan trained)
Assist customers with questions and/or concerns
Participate in weekly team meetings
Job Requirements
The successful candidate will have the following qualifications:
High School Diploma or GED equivalent
PC proficiency
Banking experience preferred
Good communication skills - both written and verbal
Professional appearance and demeanor
Basic Word and Excel knowledge
Benefits
401(k) with a company match of up to 6%
ESOP employer match
Medical insurance
Dental insurance
Vision insurance
Cancer / Disease insurance
Accident insurance
Flexible Spending Accounts
Health Savings Accounts
Bank paid Life / AD& D insurance
Voluntary Life / AD&D insurance
Bank paid Short-Term and Long-Term Disability insurance
Employee Stock Purchase Plan
Employee Assistance Program
Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
Accounts Payable/ Customer Service Clerk
Teller Job 25 miles from Trenton
Our manufacturing client is seeking an outstanding Accounts Payable/Customer Service Professional. The role of the Accounts Payable Clerk involves providing financial, administrative and clerical support to the organization. The role involves receiving, matching and processing invoices.
in a timely and accurate manner.
In addition, this role will provide customer follow up on all orders and ensure that customer requests and satisfied in a timely manner.
Qualified candidate will have at least 1 year of Accounts Payable experience, and 1 year of Customer Service experience.
Must have a solid work history and be looking for a long term opportunity.
CRS / Teller - Eaton, OH - Part Time
Teller Job 21 miles from Trenton
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience Function:
Promote good customer experience by consistently providing best in class customer satisfaction by adhering to and applying customer experience key behaviors in a friendly demeanor, exemplifying a can-do attitude, and portraying a willingness to help at all times.
Have a developed rapport with the customer base and have knowledge of account ownership.
Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues.
Be responsive and timely with correspondence and problem resolution.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
Operations Function:
Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
Maintain a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed.
Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.
Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
Referrals Function:
Consistently meet or exceed sales referrals, as set by management.
Actively involve self in daily huddles, sales meetings and staff meetings.
Maintain a well-developed working knowledge of the complete line of Retail products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Initiate conversations to uncover customer needs and effectively refer customers to business partners for the selling of bank products and services.
Utilize appropriate tools for all referrals sent to business partners for tracking purposes.
Consistent daily review of tools and dashboards for referral progression and monitoring of referral fulfillment to ensure proper disposition of referrals.
Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school diploma/GED.
Work involves extensive cash handling, which requires ability to perform advanced math functions.
Work involves contact with the public, necessitating the ability to present a professional image.
Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue.
Work requires the ability to properly read and write well enough to communicate in both oral and written form.
Position requires knowledge of retail policies and procedures in order to perform the essential duties.
Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution.
Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.
Need to have flexibility in scheduling.
WORKING CONDITIONS:
Normal office environment.
Extending viewing of computer screens.
CRS / Teller - Eaton, OH - Part TimeLOCATION -- Eaton, Ohio 45320
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Universal Banker
Teller Job 28 miles from Trenton
Key Responsibilities * Deliver quality service while carrying out the following transactions among others for customers: * Cash deposits * Cash withdrawals * Demand draft/pay order instructions - accepting and processing * Accepting instructions for FD breaks
* Effecting internal account to account transfers
* Accepting and processing stop payment instructions
* Ensure that all of the above services are delivered with accuracy and warmth
* Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.
* General Reconciliation and Compliance Activities at their level, which may typically include:
* Dual control of Cash functions
* Control of Security stationary
* Review of processing entries and vouchers
* Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff
* Contribute to branch performance through referrals, efficient customer service, effective operations controls
* He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times.
* Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc.
* Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.
* Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance
* Responsible for health and safety for all. As part of the Health and Safety guidelines you should:
* Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace;
* Ensure that your actions do not put others at risk; Work in a healthy and safe manner;
* Encourage others to work in a healthy and safe manner
* Report all accidents and incidents and bring to the attention of the management any hazard in the workplace
Skills and Experience
* Keen Learner
* Punctual & Diligent
* Banking Knowledge
* Strong Communication Skills
* Good interpersonal skills
Qualifications
* Graduate/ Post Graduate
* Anywhere between 1 - 4 years of overall experience
* Banking knowledge
* Understanding of front and back office processes and procedures
* Good Interpersonal Skills
* Strong Communication Skills
* Team-playing ability
* Customer and Service Orientation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
* Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
* Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
* Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
* Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
* Flexible working options based around home and office locations, with flexible working patterns.
* Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
* A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Part-Time Floating Teller - Covington, Monroe, Social Circle, GA
Teller Job 31 miles from Trenton
Employer Department Pinnacle Bank Retail Job title Exemption status Teller I Non-Exempt Supervised by Retail Service Manager / Branch Manager The teller is a primary contact for most customers who enter the bank. How the teller interacts with customers will, to a significant degree, determine the image of the bank. The teller is responsible for demonstrating exceptional customer interaction while efficiently and accurately completing customer transactions. The Teller is also responsible for demonstrating an accurate knowledge of the bank's products and services. The Teller will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in action, words and deeds.
Skills, Knowledge, Talents
Education
High School graduate with equivalent work and skill experience.
Prior Experience
One year prior work experience in the same or related position.
Required Skills and Knowledge
Must have a basic knowledge of the bank's products and services.
Must have a willingness to serve.
Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint.
Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations).
Project a professional image by adhering to guidelines in the employee handbook.
Must be able to collect, research, and analyze information skillfully.
Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment.
Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance.
Must be able to identify and interpret trends in financial data.
Must have a working knowledge of compliance guidelines for the bank and the industry.
Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.
Part Time (30 Hours) Associate Banker Fairfield Commons, Beavercreek, OH
Teller Job 27 miles from Trenton
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Universal Banker
Teller Job 26 miles from Trenton
The Universal Banker plays a key role in providing exceptional service to current and potential customers. This position assists with deposit account opening and maintenance, safe deposit box operation and teller line transactions. The Universal Banker will be involved with:
Customer Service;
Retail Product Sales;
Bank Policies and Procedures;
Compliance;
Communication;
Business Development.
Key Duties and Responsibilities
Customer Service: Opens, closes, and maintains accounts to Bank procedure and State & FDIC regulations; has a fundamental understanding of the computer system, to assure that accounts are appropriately entered. Collects and documents required client information on multiple computer applications Assures that signature cards and other required documents are completed correctly. Assists customers in opening and accessing safety deposit boxes. Helps with balance inquiries, address changes, internet banking and account maintenance. Recognizes clients' needs and recommends products and best practices. Maintains a complete understanding of all products offered by the Bank. Completes domestic and international Wire Transfer forms and checks for accuracy. Learn new products and system updates. Cross train and assists in other area, when needed. Distributes incoming mail and processes outgoing mail.
Teller/Cash Handling: Accepts retail and/or commercial deposits, loan payments, process checking and savings account withdrawals. Cashes checks and process transfers. Always maintains an adequate cash drawer; buys and sells currency from the vault, as necessary. Balances cash drawer in accordance with Bank procedures and regulations. Issues Cashier's Checks and Money Orders. Identifies and reports counterfeit bills. Processes daily Branch Capture. Follow teller procedures as instructed by Manager. Understands and follows Restricted/Dormant Account Procedures.
Security: Maintains a position of trust and responsibility by keeping all customer business confidential and in a secured location. Ensures that policies and standard operating procedures are consistently followed. Recognizes and reports all suspicious or fraudulent activity, including check kiting and uncollected funds swindles. Understands robbery procedures.
Compliance: Maintains knowledge of all Bank Regulations. Follows all Bank Procedures and Policies. Understands and follows compliance in IRA's, Levy's, Power of Attorney, Personal Representatives, Legal requirements for Corporations.
Communication: Competently explains to consumers, both verbally and in writing, the different types of deposit products and credit options that are available. Speaks clearly and persuasively in positive or negative situations and demonstrates excellent communication skills. Accurately and completely communicate relevant borrower communications to other lending personnel for thorough underwriting.
Business Development: Develops new customer relationships through prospecting, direct sales, marketing, and branding in the community. Performs sales and customer service activities to increase branch profitability. Participate in community events to increase bank visibility and develop new business opportunities.
Performs Other Duties as Assigned.
Scope of Decision-making
This position will have the opportunity to make recommendations relating to departmental policies, procedures and programs. This position will demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures and utilizing appropriate resources for assistance when needed.