PT Teller | Thomas Twp/Saginaw
Teller Job In Saginaw, MI
The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.
REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager
REQUIRED RESPONSIBILITIES
* Accurately and in great confidentiality handle banking transactions
* Advance funds from credit cards and other accounts
* Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
* Assists with training of new teller staff.
* Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
* Performs other duties as may be required from time to time.
Requirements
REQUIRED QUALIFICATIONS
* Minimum of 6 months cash handling experience is preferred
* Strong Customer Service Skills
* Ability to work well in a team environment
* Problem solving skills
* Ability to follow policy and procedures
* Strong listening and verbal communication skills
* Detail-oriented and organized
* Ability to multi task
* High School or GED
* Vault and Atm Certified with 12 months
* Meeting and exceed teller sales/referral goals
* Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
* Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
* Requires schedule flexibility
Teller - Part Time
Teller Job In Fenton, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Part Time Teller at our Fenton branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Teller
Teller Job In Saginaw, MI
Part-time Description
To provide exceptional, high-quality service and direct the delivery of products/services through sales efforts through face to face and drive thru services. Must be a team player with a can-do-attitude, display a high level of integrity, and possess excellent interpersonal and member service skills.
Essential Function and Responsibilities:
The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. This includes, but is not limited to:
Primary Responsibilities:
Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, money orders, disbursements, and check cashing
Explain, promote, and cross sell the products and services the Credit Union offers.
Know and understand the policies and procedures of the Credit Union and able to explain them to the members.
Balance cash drawer, coin, currency and checks to source documents and the Episys totals at the end of each shift.
Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
Accepts deposits, confirming accuracy of transaction.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Follow proper cash handling procedures.
Be proficient in using the Symitar system.
Load and unload cash recycler and ATM's (in the Credit Union).
Examine checks for endorsements and negotiability to determine what, if any, hold is needed.
Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
Receive information pertaining to member's accounts and route to proper person. Give professional, friendly, accurate service to all members.
Follow teller Standards with all members
Answer phone calls to aid in excellent member service
Provide SPARK! Member service, have strong communication skills (verbal and written) and be able to find solutions to difficult problems.
Understand and can comply with all Federal and State laws and regulations including the Bank Secrecy Act, Patriot Act, Military Lending Act, Office of Foreign Asset Controls, FCRA, Graham Leach- Bliley, and all applicable lending regulations.
Perform other duties as assigned.
Requirements
Qualifications:
Strong attention to detail and accuracy and have multi-tasking capabilities
Ability to adhere to internal policies as well as external policies and regulations set forth by the NCUA
Proficient in computer skills including but not limited to Microsoft products
Be adaptable to change and embrace SPARK! service standards
Excellent oral communication skills
Consultative Sales experience is a plus
Skills and Abilities:
Must be able to learn our products and services and identify in what circumstances they can cross- sell our products and services to our member on a consistent basis
Must be flexible, adapt to change, problem solve and be multi- task oriented.
Must be able to work in a fast paced environment and exhibit a professional demeanor throughout every transaction.
Must have good computer skills and be detail oriented and thorough on paperwork.
Ability to operate customary office machines such as photocopier, fax, and phone system.
Interpersonal Skills:
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Education:
High School Diploma, GED equivalency or higher
Mathematical Skills
Ability to calculate figures and amounts such as add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Abilities
Ability to define problems and seek solutions for members
Certifications, Licenses
Must be bondable.
Internal annual compliance testing required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 35+ pounds
Requirements to lift coin bags
Standing is required for the majority of your shift
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is professional and typically moderate
This job Description is not a complete statement of all duties and responsibilities comprising this position.
Salary Description $18.00/hr-$20.00/hr
Freeland Part Time Teller
Teller Job In Freeland, MI
Teller Reports To: Branch Manager Responsibilities:
Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records.
Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances.
Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders.
Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts.
Count, check, and package coins and currency.
Ensure that teller stations are properly stocked with forms, supplies, etc.
Establish and maintain effective working relationships with co-workers.
Pursue personal development of skills and knowledge necessary for this position.
Perform other similar or related duties as necessary.
Deliver outstanding customer service.
Assist with account opening procedures.
Pin ATM/Debit cards.
Document and file items into synergy.
Travel to other branches to assist with staffing may be required.
Other duties as assigned.
Qualifications: Education/Experience
High School Diploma required
Previous cash handling or teller experience preferred
Skills
Strong verbal communication skills
Good mathematical skills
Basic computer knowledge
Enthusiastic, positive, outgoing personality
Benefits:
Medical
Dental
Vision
Life Insurance
401K with company match
Paid Time Off and Paid Holidays
Isabella Bank is an AA/EEO employer.
Teller
Teller Job In DeWitt, MI
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Dewitt, MI at the Dewitt retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Teller Job In DeWitt, MI
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Dewitt, MI at the Dewitt retail banking branch.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part-Time Teller
Teller Job In Flint, MI
Job Description: Tellers provide our members with the best personal experience possible, processing member banking transactions accurately and efficiently. Tellers cross sell credit union products and services and perform other duties as assigned.
Job/Task Functions: Essential to the Position
Provide quality service to members and team members as defined by the credit union's service standards at all times. Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices. Provide comprehensive, prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into computer system. Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into computer system. Cash share drafts/checks/credit union checks after proper verification of signatures and member balances according to credit union policies and procedures. Receive loan and credit card payments and accurately enter payments into computer system. Issue miscellaneous products such as money orders, credit union checks and VISA gift cards.
Maintain an individually assigned cash drawer, balance it at end of each shift, and compare totaled amount to computer-generated totals. Research and resolve discrepancies and report any discrepancies to your supervisor. Assist other tellers research and resolve discrepancies with their drawers. Assist in opening the branch and other morning duties; assist in balancing the branch and other nightly duties.
Explain and proactively mention credit union services such as savings, loans, debit and credit cards, on-line banking, etc. When necessary, direct members to the appropriate person for specific information and assistance.
Assist members in completing various forms (i.e. transaction slips, payroll deduction/ACH, change of address, etc.).
Comply with and maintain an up-to-date and comprehensive knowledge of all related policies, procedures, rules and regulations.
Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures.
Perform other duties as assigned
Required Hours: 9:15 AM to 6:15 PM Friday
9:15 AM to 1:15 PM Saturday
Flexible schedule Monday through Thursday
No Saturday hours during July and August
Starting Wage: Competitive wage based on experience.
Benefits Include: Vacation pay twice a year (June 30th and December 31st), tuition reimbursement up
to $1,000 per semester or $4,000 per year and employer provided pension plan.
Starting Date: Within two weeks of job offer.
Teller
Teller Job In DeWitt, MI
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Dewitt, MI at the Dewitt retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller (Part Time)
Teller Job In Mount Pleasant, MI
Join Mercantile Bank as a Part-Time Teller and immerse yourself in an exciting career where your skills will shine in a dynamic and customer-focused environment. As an onsite team member, you'll engage directly with clients, providing exceptional service that reinforces our core values of integrity and excellence. This role offers the chance to be a problem solver, building lasting relationships with customers that make a real impact on their financial journeys. Bring your energetic and forward-thinking attitude to a place that values your contributions and fosters professional growth.
Primary responsibilities:
* Performs and completes in an efficient and courteous manner the teller servicing of transactions, deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures. Maintain a cash drawer and balance the drawer daily.
* Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers.
* Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View). Meets or exceeds sales goals.
* Answer the telephone and directs customer inquiries to appropriate bank personnel.
A little about us
Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day. We are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We strongly believe that embracing human diversity makes us a better bank. We know it makes us better people.
You'll be rewarded for your expertise through competitive compensation, bonus programs, vacation time, sick time to care for yourself and your family, 11 paid holidays and a Giving Day Hours to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan.
Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5%, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals.
Your day to day as a Teller
As a Part-Time Teller at Mercantile Bank, you will operate a teller window and drive-up lane, delivering exceptional customer service through a variety of banking transactions, including deposits, withdrawals, loan payments, and check cashing. You will identify cross-sell opportunities and connect customers with the right team members to enhance their banking experience. Efficiently managing your cash drawer and balancing it daily will be key responsibilities.
By projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services, you'll promote strong customer relations. Your role will involve initiating sales, meeting sales goals, and actively utilizing our Customer Relationship Management System (360 View) for efficient service. As a collaborative team player, you will support colleagues in daily tasks, attend required training sessions, and adhere to all banking regulations and policies while embracing the dynamic culture at Mercantile Bank.
What we're looking for in a Teller
To thrive as a Part-Time Teller at Mercantile Bank, several key skills are essential for success. Strong verbal and written communication skills will ensure you effectively engage with customers and clearly convey important information. Proficiency in analytical and problem-solving abilities allows you to assess customer needs and address inquiries or concerns with confidence. A solid foundation in sales and customer service will help you recognize cross-sell opportunities and deliver a top-notch banking experience.
Additionally, adept cash-handling skills are crucial, as you will manage cash transactions and balance your drawer daily. These competencies will empower you to excel in a high-performance environment, aligning with Mercantile Bank's core values of excellence, collaboration, and customer-centricity.
Knowledge and skills required for the position are:
* Verbal and Written Communication
* Analytical and Problem Solving
* Sales and Customer Service
* Cash Handling
Schedule:
Your schedule will be 20-29 hours per week working primarily Monday, Wednesday and Friday 8:30am-5:15pm and some Saturdays - 8:30am-12:30pm. Other days may be scheduled based on availability.
Head Teller- Full Time
Teller Job In Burton, MI
Full-time Description
Provides quality service to internal and external members in-person and over the telephone. Performs all duties assigned to the teller area according to established policies and procedures. Assumes more responsibility than first-line employees and is expected to be knowledgeable and able to provide guidance in all aspects of department duties.
Essential Functions and Other Responsibilities:
Provide prompt and courteous service to all internal/external customers/members in-person and on the telephone. Accurately answer all inquiries regarding SCU products/services. Professionally problem-solve and resolve all complaints or refer for assistance as needed.
Maintain working knowledge of and aggressively promote credit union products/services at every opportunity, to include completing outbound calls, making referrals that result in new services to new/existing members. Complete Sales Plus logs.
Perform duties necessary to order and maintain department office supplies and supplies in individual work area. Prepare workstation daily and keep workstation organized. Process mail distribution (incoming/outgoing).
Conduct all work in a safe and healthful manner. Perform as part of a team and assist other employees/departments as needed. Train/mentor other credit union employees as directed. Maintain update of work status to supervisor as required.
Maintain the security of all codes, procedures, and other items related to office security. Place documents that need to be shredded in the proper place for shredding. Maintain knowledge of and follow the established process for key control and security. Open/close office by disarming/arming alarms, as established procedures require.
Balance daily. Perform operational duties and troubleshoot problems with department equipment. Report errors, abnormalities, and out of balance conditions to supervisor immediately. Correct all out of balance conditions as applicable. Process end of day voucher and office closing procedures.
Maintain functional knowledge of online systems and all software used in the department, including the process to follow if the system goes down.
Maintain thorough knowledge and understanding of credit union policies/procedures that are necessary for performing job duties, including but not limited to Negotiable Instrument Reference & Guidelines, BSA, and OFAC.
Prepare reports, file, make photocopies/scans, and scan signature cards as required and assigned. Create new Excel reports and maintain current.
Perform other functions as assigned by management.
Assist supervisor to ensure maximum efficiencies in department, coordinate the flow of member traffic to ensure members are serviced in an efficient manner utilizing available staff; and maintaining and updating departmental policies/procedures and manuals. Maintain an update of department work status and ensure supervisor is updated on the same. Assist auditors/vendors/alarm technicians as required. Schedule/monitor lunch periods and breaks. Communicate management assignments and directives to employees as required.
Perform all duties related to ordering, transferring, and maintaining cash and coin for tellers, vaults, and TCD's in the office, and ensuring established limits are maintained.
Perform security pack audit. Proof the cash drawers for tellers that will be on leave for more than three working days. Ensure all out of balance conditions over $50 are reported to the supervisor and conditions over $250 are also reported to a security officer or manager on call.
Replenish and maintain adequate supply cashier checks, money orders, and gift cards, and all are locked up each night. Prepare checks received daily. Perform duties associated with Coinstar unit. Assign side jobs as required.
Perform member service related duties, including but not limited to; opening/closing/changing of deposit accounts and regular/IRA certificates; issue, order new, close/renew, change/adjust, setup ACH, chargebacks, NSFs, and balance transfer requests on Credit/Debit card accounts; processing of stop payments, copies, corrections, orders, and balancing checking accounts; safe deposit applications and member access; process all payroll requests and changes; wire transfers; skip-a-payments; and all member account related file maintenance requests according to procedures.
Perform duties of membership officer as assigned and according to procedures.
Perform duties to; unlock/lock entrance doors; schedule member appointments; pull/review consumer credit reports and investigate disputes; process lien terminations; youth program related activities; handle UPS/Fedex in/out and other office deliveries; and department assigned side jobs.
Perform all teller related duties, including but not limited to; balance cash drawer, checks received, TCDs, and other miscellaneous items; process member deposits, payments, withdrawals, check cashing, mail requests; payroll changes, cashier checks, Visa/MasterCard cash advances, money orders, gift cards and other promotional items; scan checks and balance Check 21; open/close check printer and money order machine; opening/closing of sub-accounts; and member deposit verifications.
Maintain updated brochures in lobby; supply of brochures and ensure they are up-to-date; verify cashier check log; process electronic services and EFT applications; process stop payments, copies, and orders; process night drop-box or in-office drop box transactions; and perform all member acknowledgement desk related duties.
NOTE: The list of essential functions is not limited. It may be supplemented as necessary from time to time.
Standards:
Perform all job tasks/functions as assigned and/or directed; according to policy, procedures and standards; use Service/Sales plus skills at all times; meet all cross-sell and productivity standards as set by management; and read/respond to all communications (voice mail/email/message board) communications in a timely fashion.
Core Competencies:
Reasoning: apply rational method of problem solving to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, blueprint, or schedule form.
Math: add, subtract, multiply, and divide all units of measure. Perform the four operations with like common and decimal fractions. Compute ratio, rate, and percent. Draw and interpret bar graphs. Perform arithmetic operations involving all American monetary units.
Language - read a variety of books and magazines. Write reports and essays with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak before an audience with poise, voice control, and confidence, using correct English and well-modulated voice.
Position Specific Competencies:
Must have good keyboard skills.
Must have good numerical, clerical, and communication skills.
Must have good customer service skills and cross-selling ability.
Must have the ability to work effectively with management and other staff.
Must have the ability to deal effectively with people, and promote a team environment.
Requirements
Minimum Qualifications:
Education: A high school diploma or equivalent.
Experience: One to three years of cash handling experience in a credit union or similar environment.
Other Requirements: Successful completion of credit review.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands, fingers, talk, or hear. The employee is frequently required to sit, stand, and reach with hands and arms. The employee may occasionally lift up to 20 lbs. and/or exert force to move up to 50 lbs.
Salary Description $17.39 to Start
Universal Banker | Chesaning
Teller Job In Chesaning, MI
Universal Banker
Non-Exempt - Grade Level 3
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service.
Reports To: Assistant Branch Manager, Branch Manager
Essential Duties and Responsibilities
Provide excellent customer service and effectively resolve customer challenges.
Understand and educate customers on consumer deposit and lending products.
Drive sales with a disciplined sales process and use current banking technology to drive both sales and service.
Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhere to all operational, security, risk and regulatory policies and procedures.
Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
Process customer day-to-day transactions as needed.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required
Requirements
Experience and/or Education
High School Diploma or equivalent
Minimum of six (6) months cash handling experience preferred
One (1) year of customer service in banking, financial services or goal-drive retail sales preferred
Successful completion of ChoiceOne's Retail Advancement Program (RAP)
Licenses & Designations
NMLS
Competencies
Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data.
Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately.
Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Part Time (30 Hours) Associate Banker, Flint/Saginaw Market, Saginaw, MI
Teller Job In Saginaw, MI
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time (30 Hours) Associate Banker, Flint/Saginaw Market, Saginaw, MI
Teller Job In Saginaw, MI
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Universal Banker
Teller Job In Owosso, MI
At Horizon Bank, we're not just about banking; we're about empowering dreams and transforming lives when we Go Beyond! Our passion lies in creating meaningful connections with our clients and providing financial solutions that pave the way to success. We're a dynamic team, dedicated to redefining the banking experience by going beyond and making a real difference in the lives of individuals and businesses alike.
Are you ready to embark on an exciting journey where every interaction is an opportunity to make an impact? As a Universal Banker at Horizon Bank you'll be at the forefront of a culture of exceptional service, where creativity meets expertise and relationships are the heart of everything we do. We're seeking passionate individuals who thrive in a fast-paced environment, possess unparalleled people skills, and are driven by a desire to help others achieve their financial goals.
Benefits:
* Competitive salary with performance-based bonuses - your success is our success!
* Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement plans and paid time off.
* Opportunities for professional growth and development, with access to ongoing training.
* Join a vibrant and inclusive team culture where your ideas are valued, and your voice is heard. You can join one of our Employee Resource Groups where our diversity is celebrated.
Job Overview
Responsible for processing customer transactions, completing customer initiated account maintenance and all other tasks associated with customer requests. Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice. Able to probe for information regarding customer's needs and provide effective solutions. Maintain a well-developed working knowledge of bank products and services, taking responsibility to keep up-to-date on changes.
Universal Bankers generally have one year of banking experience or professional sales experience in a service-oriented environment.
Duties
* Be the face of Horizon Bank delivering unparalleled service and building lasting relationships with our valued clients.
* Serve as a trusted advisor, understanding each customer's unique financial needs and tailoring solutions to help them achieve their goals.
* Dive into the world of banking transactions, confidently handling everything from deposits and withdrawals to loan applications and account openings.
* Embrace your inner marketer, promoting our suite of products and services with enthusiasm and creativity to drive customer engagement and satisfaction.
* Stay ahead of the curve by continuously expanding your knowledge of banking products, services, and industry trends.
* Collaborate with a team of like-minded professionals to exceed branch goals and deliver exceptional results.
Qualifications & Skills
* High school diploma or equivalent required; additional education or certifications a plus.
* 1+ years of experience in banking, payment processing, or professional sales preferred.
* Strong sales initiative and the ability to develop lasting customer relationships.
* A magnetic personality and a genuine passion for helping others succeed.
* Excellent communication skills, both verbal and written, with the ability to captivate and inspire.
* A knack for problem-solving and the ability to think on your feet in a fast-paced environment.
* Proficiency in basic mathematical computations and computer literacy.
* Ability to follow detailed instructions and procedures with sound judgment.
* Flexibility to work Saturdays because we Go Beyond
Core Competencies
* Consultative Sales
* Product Knowledge
* Effective Questioning
* Prospecting and Referring
* Relationship Building
* Results Focused
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demand:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers.
Able to observe actions of others to ensure safety and security of the facility.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.
90-100%
Able to remain in upright stationary position at counter height of approximately 48" for long periods of time.
50-75%
Able to grasp, move and sort forms and papers.
90- 100%
Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers.
75-100%
Occasionally position self to reach heights between floor and 6'.
Must be able to lift up to 50 pounds at a time.
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
Video Teller Manager
Teller Job In Grand Blanc, MI
Dort Financial Credit Union is looking for team members who will execute our mission: Enrich people's lives: members, employees, communities; to help achieve our vision: To be the leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. Dort Financial Credit Union upholds a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.
We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays.
Come join our team. Apply today!
Purpose of Position: Video Center/Teller Manager serves members by planning and implementing video center and support services strategies and operations; improving systems and processes; leading the Video Center Team and Support Services Team members.
Minimum Formal Education: Bachelor's degree or equivalent experience is required .
Experience:
Three to five years management experience.
Video Center management is highly preferred.
Minimum 3 years experience working in a video center or equivalent environment.
Other Requirements:
Must be bondable
Adapt readily to change and be flexible with work shifts to accommodate extended operating hours and business needs.
*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*
Part Time (30 Hours) Associate Banker Grand Blanc Point, Flint, MI Bilingual English and Spanish Required
Teller Job In Flint, MI
JobID: 210605123 JobSchedule: Part time JobShift: : We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Full-Time Teller | Lapeer South
Teller Job In Lapeer, MI
Full-Time Universal Banker Equal Opportunity Employer The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.
REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager
REQUIRED RESPONSIBILITIES
* Accurately and in great confidentiality handle banking transactions
* Advance funds from credit cards and other accounts
* Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
* Assists with training of new teller staff.
* Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
* Performs other duties as may be required from time to time.
Requirements
REQUIRED QUALIFICATIONS
* Minimum of 6 months cash handling experience is preferred
* Strong Customer Service Skills
* Ability to work well in a team environment
* Problem solving skills
* Ability to follow policy and procedures
* Strong listening and verbal communication skills
* Detail-oriented and organized
* Ability to multi task
* High School or GED
* Vault and Atm Certified with 12 months
* Meeting and exceed teller sales/referral goals
* Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
* Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
* Requires schedule flexibility
Teller - Part Time
Teller Job In Fenton, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Part Time Teller at our Fenton branch. This position has the opportunity to earn incentive pay.
Position Purpose: Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Freeland Temporary Full Time Teller
Teller Job In Freeland, MI
Teller Reports To: Branch Manager Responsibilities:
Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records.
Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances.
Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler's checks and money orders.
Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts.
Count, check, and package coins and currency.
Ensure that teller stations are properly stocked with forms, supplies, etc.
Establish and maintain effective working relationships with co-workers.
Pursue personal development of skills and knowledge necessary for this position.
Perform other similar or related duties as necessary.
Deliver outstanding customer service.
Assist with account opening procedures.
Pin ATM/Debit cards.
Document and file items into synergy.
Travel to other branches to assist with staffing may be required.
Other duties as assigned.
Qualifications: Education/Experience
High School Diploma required
Previous cash handling or teller experience preferred
Skills
Strong verbal communication skills
Good mathematical skills
Basic computer knowledge
Enthusiastic, positive, outgoing personality
Benefits:
Medical - Full Time status
Dental - Full Time status
Vision - Full Time status
Life Insurance
401K with company match
Paid Time Off and Paid Holidays
Isabella Bank is an AA/EEO employer.
Teller
Teller Job In DeWitt, MI
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Dewitt, MI at the Dewitt retail banking branch.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.