Bilingual Teller I
Teller Job In University City, MO
Candidate must be fluent in English and Mandarin/Cantonese
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.
With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, were strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a
Best Bank to Work For
by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.
Together, theres no stopping you!
Job Title:Teller IJob Description:
Summary:
Provides prompt, efficient, and friendly services to clients. Performs a variety of duties in processing business and banking transactions, including at times heavy cash handling responsibilities.
Essential Duties and Responsibilities:
Handles multiple transaction types such as, accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts; accepts deposits including bulk coin/currency, savings and checking deposits, issue cashier checks, and currency orders and shipments
Maintains proper cash levels in drawers and is responsible for keeping cash secure
Responsible for daily balancing of cash drawer
Responsible for handling over/short account in acceptable approved manner
Responds to clients needs and inquiries in a courteous and friendly manner
Ability to balance ATM, Vault, Coin and cash GL Accounts
Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering
Refers customers to an internal team of experts when additional financial goals and needs are recognized
Educates clients on bank technology, such as mobile and online banking, ATM and ITM
Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks
Ensures safe and sound banking practices, including adherence to all applicable laws and regulations
Assist in opening and closing the branch, following procedures set by corporate security
Performs other miscellaneous duties as assigned
Qualifications:
Strong math and problem solving skills
Excellent interpersonal and customer service skills with the ability to cross sale products and services
Must maintain confidentiality of client transactions and bank records
Team-oriented, possess a positive attitude and work well with others
Good phone voice with professional and well-groomed appearance
Ability to interview customers and understand requests
Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
Ability to prioritize; handle multiple tasks; and work independently
Strong organizational skills and detail-oriented with high degree of accuracy
Thorough knowledge of bank operations, products, and services offered at the bank
Knowledge of banking laws and regulations including the Bank Secrecy Act
Supervisory Responsibilities:
None
Education and/or Experience:
High School diploma or equivalent plus one year of cash handing experience preferred
Computer and Software Skills:
Basic knowledge of Microsoft Word & Excel
Bankway
Intercept
Image Centre
Q2 Assist
Positive Pay
Salesforce
Certificates, Licenses and Registrations:
Notary, if needed
Working Conditions:
Extensive periods of standing
Ability to lift 35 lbs.
Constant judgment and concentration
Frequent talking and listening
Awareness of location and operation of surveillance equipment and how it impacts the branch
Equal Opportunity Statement:
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources ***********************.
Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.If you would like more information about your EEO rights as an applicant under the law, please click HERE.
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ATM Plus Teller
Teller Job In Chesterfield, MO
As an ATM+ Teller you will provide assistance to members from a centralized location at our Corporate East Building through video transmission via the Interactive Teller Machine (ATM+)
Duties and responsibilities include: Offering a positive, professional attitude while communicating effectively through on-screen technology. Engage members and educate them on First Community products and services. Conduct member transactions that can be complex and require sound decision-making skills and approvals.
Position Requirements:
Must be comfortable appearing on camera and have exceptional communication skills.
Ability to multi-task and work seamlessly and efficiently across several different platforms simultaneously.
Must possess analytical and technical skills to address questions and issues related to electronic services and ensure a smooth and efficient banking experience for our members.
Through video transmission via the ATM+, process a variety of lobby and drive thru financial transactions including, but not limited to, deposits, payments, transfers, check cashing and withdrawals. Ensures that proper endorsements and identification are obtained and follows credit union policies and procedures.
Monitor ATM+ to ensure they are working properly, alerting management of any operating issues.
Must be able to work efficiently and accurately in a fast-paced virtual environment.
Good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.
Strong work ethic and integrity
Ability to effectively work and contribute to a positive team environment.
Strong customer service skills.
Careful attention to detail and strong organizational skills.
Schedule will be a revolving 4 day a week position. Hours of operation are as followed:
Monday-Friday 8:30 a.m. to 7:00 p.m., Saturday and Sunday 9:00 a.m. to 3:00 p.m.
Teller
Teller Job In Pontoon Beach, IL
Ready for a new career? Let us help you develop the skills you need for a successful career in the credit union industry
Credit unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. But as member-owned and cooperative institutions, any profits made by credit unions are returned back to members in the form of reduced fees, higher savings rates and lower loan rates.
At Revity Credit Union, we live by the credit union philosophy of “people helping people" and believe that you, as an employee of Revity, have the power to change lives. We will give you the knowledge and skills you need to help our members make wise financial decisions. All you need is a willingness to learn and a desire to help others.
As a full time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous match on the 401(k) plan.
Rate of pay is $16.00/hour. If you are fluent in English and Spanish, the hourly rate of pay is $16.50/hour.
Role
To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
Major Duties and Responsibilities
Receives and processes member financial transactions, including deposits, withdrawals and loan payments, open end loan advances and cashing checks; sells teller checks and vehicle license stickers; processes Visa payments and advances; transfers amounts from member accounts as directed. Balances cash drawer daily to include cash, checks processed, checks disbursed and voucher debits and credits.
Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
Cross sells Credit Union services when appropriate through interaction with members .
Fulfill your responsibilities under the Bank Secrecy Act including, but not limited to, gathering required information for CTR reporting and monitoring for and reporting suspicious activity
Trains and mentors new employees.
Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone and other job related duties as assigned.
Knowledge and Skills:
Six months of cash handling experience and a high school degree or GED
Ten key calculator, keyboarding and basic computer skills
Must be good with remembering details
Courtesy, tact and diplomacy are essential elements of the job.
Cash Management Service Teller
Teller Job In Saint Louis, MO
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! CMS Teller
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures.
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination.
Prepare currency and/or coin change orders by denomination for each customer assigned.
Requirements
Ability to read, count, add, subtract, write and record numbers.
Ability to perform simple computer data entry.
Ability to use calculator by touch
Working Conditions
Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
Work is performed in a room or work area within a vault with little or no exposure to outside light
Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter)
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
-30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
-Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
-Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Hiring Rate $18.75
Financial Center Teller - Collinsville, Texas
Teller Job In Collinsville, IL
As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years.
SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
Summary:
The purpose of the Financial Center Teller position is to provide quality service to customers through efficient and accurate financial transaction processing as well as identify sales opportunities direct or referred.
Responsibilities:
Assist customers by processing a variety of financial transactions quickly with minimal or no errors according to established Bank policies and procedures
Provide account services to customers by receiving deposits, verifying cash and endorsements, cashing checks, accepting savings deposits and withdrawals
Verify customer identity, endorsements, and signatures while maintaining alertness for forgeries, stop payments, fraudulent items, and false identification
Balance cash drawer daily in accordance with established policies and procedures
Perform specialized tasks such as official checks, cash advances, coin sorting
Accept loan payments
Process night depository bag deposits
Answer Inquiries regarding checking and savings accounts and other bank related products
Resolves issues with customer accounts
Assist with balancing vault and ATM
Admit customer to safe deposit box as needed
Consistently meet customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Actively participate in meeting financial center growth initiatives offering referrals and services to new and existing clients
Participate in weekly coaching sessions with financial center leadership
Actively serve as a team player involved in achieving financial center goals
Promote, cross sell, and assist customer with basic questions regarding bank products and services
Explain, promote and refer bank products and services to customers
Qualifications:
Education Requirements
High school diploma or equivalent education certificate (GED)
Minimum Experience
Minimum of 6 months of experience in a sales and service environment involving cash handling and face-to-face customer service interaction.
Knowledge, Skills, & Abilities
Ability to complete routine transactions with limited supervision
Strong organizational, interpersonal, communication, and customer relation skills
Attention to detail and mental concentration for accurately performing tasks
Ability to balance multiple tasks simultaneously
Ability to handle frequent interruptions
Ability to follow standard operating policies and procedures
Proven ability to identify customer needs and tailor features and benefits of products/services to customers with differing needs
Ability to make personal connections, engage and educate customers, ask open-ended questions and use listening skills to establish trust and build lasting customer relationships
Computer proficiency with working knowledge of Microsoft Office Suite applications, required
Ability to adapt to changing work environment
Ability to work during branch hours of operation
Effective time management
Excellent interpersonal and communication skills
Strong team player
General knowledge of Bank Secrecy Act and OFAC related responsibilities in the performance of daily operations to ensure adherence to bank policies and compliance with all regulatory requirements
Position requires lifting, carrying, or moving heavy items. Must be able to lift up to 25 lbs.
May be required to sit or stand for long periods of time
Part Time Personal Teller Agent
Teller Job In Saint Charles, MO
Job Details Entry Admin Building - Saint Charles, MO Part Time High School $18.00 Hourly None Day FinanceDescription
JOB FUNCTIONS
In real time, virtually processes member transactions including, but not limited to, deposits, payments, transfers, and withdrawals from a remote location by means of the Personal Teller Machine (PTM) system. Ensures that proper identification and endorsements are obtained for all transactions.
Develops a thorough understanding of the hardware, software/applications, and processes that comprise Personal Teller Center functions and services, including but not limited to: our core transactional system, Teller Enterprise, PTMs, balancing and accounting processes, imaging and CRM applications, etc.
Adheres to security, audit, compliance, and personnel requirements.
When appropriate, takes advantage of cross-sell and referral opportunities, and provides members with solutions to financial questions/issues.
Exhibits professionalism when answering member phone calls, emails, and other forms of electronic contact; consistently provide exceptional member service.
Meets or exceeds individual service levels, productivity, and quality standards.
Performs other individual and/or team tasks as assigned by the Personal Teller Manager.
Qualifications
KNOWLEDGE
Excellent math/analytical ability.
Sales ability and cross-selling skills.
Proficiency in Microsoft Office, ability to use 10-key, and be willing to learn other programs and applications as needed.
SKILLS
Can comfortably discuss member transactions, and credit union products and services via the remote PTM platform. The position requires being comfortable, professional, and friendly on camera with members.
Be a positive team player who appreciates working with a unified team, values appropriate feedback, input, and guidance from others, and shares ideas.
Have effective communication and listening skills, possess above-average written and verbal communication skills (including correct spelling and proper grammar usage), and comfortably deal with members and employees at all levels.
Be sensitive to executive protocol, able to recognize and deal with different personalities in a positive manner and have a high degree of poise and tact as a visible representative of the support departments, and ultimately, the credit union.
QUALITIES
Integrity and high moral responsibility.
Professional appearance and demeanor.
Analytical ability, with the incisiveness to ask discerning questions.
Possess the ability to evaluate each situation as its own and think outside the box for solutions.
Willing to put in the time necessary to get the job done. Be flexible and have a strong ability to adapt to changing situations.
PHYSICAL REQUIREMENTS
The position requires the following physical activities within varying environmental conditions:
Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
Occasional lifting, moving, or adjusting objects up to 20 pounds.
Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device.
Work will be in a commercially reasonable temperature-controlled environment.
Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.
**Will be required to work retail hours and Saturdays on a rotating schedule, retail hours are subject to change**
Tuesday- Thursday- Friday 8:30am to 5:30pm and Saturday 8:30am to 12:30pm
Universal Banker II | Troy
Teller Job In Troy, IL
Schedule Monday - Friday 8:15am-5:15pm. Rotating Saturday 8:30am-12:30pm Universal Banker ll Duties/Responsibilities * Identify customers' and non-customers' financial and lending needs and sell all appropriate products and services. * Service customer accounts as needed and proactively communicate with customers to ensure their financial needs are met.
* Identify needs-based opportunities and make sales referrals to all areas of the corporation to meet customers' financial needs.
* Perform basic teller transactions.
* Make referrals to Bankers.
* Balance cash drawer on a daily basis.
* Scan work for image branch capture.
Education and Training
* Requires High School diploma.
* Requires previous banking and/or sales experience. Lending experience preferred.
* Requires knowledge of Microsoft Office.
Universal Banker ll Qualifications
Knowledge of:
* Strong sales, customer service skills, oral and written communication skills
* The basic tenets of lending and assessing a customer's financial needs
* Basic math and accounting functions
Ability to:
* Accurately count money
* Perform duties and make decisions under frequent time pressures
* Stand for extended periods of time
* Lift 50 pounds
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Teller
Teller Job In Edwardsville, IL
To provide a variety of customer service functions involving the receipt and payment of cash, checks, and other negotiable items.
Job Responsibilities
Process deposits, savings withdrawals and transfer funds.
Cash checks following established policies and procedures.
Balance vault cash, prepare incoming and outgoing cash shipments as necessary
Balance and maintain security of cash drawer daily.
Process loan payments, credit card cash advances, and TTL payments.
Provide exceptional customer service by greeting the customer in a courteous and professional manner at all times.
Handle routine customer inquiries and problems.
Ensure customer needs are met within the branch.
Monitor and update account records.
Help complete wire requests
Work closely with branch personnel to ensure compliance with regulations and policies are upheld.
Operate in compliance with laws and regulations.
Assist with branch audits
Job may require other duties as assigned
Qualifications, Knowledge, and Skills
High School diploma or equivalent and one to three years banking experience preferred.
One to three years of customer service experience.
Basic knowledge of all retail products and services.
In-depth knowledge of computers and banking software.
Work Environment
General office conditions
Must be able to work effectively at a computer for extended periods of time
Regular attendance is necessary
Disclaimer
All offers for employment with Saint Louis Bank are contingent upon the candidate having successfully completed a criminal background check. Saint Louis Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, State and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Saint Louis Bank is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/ Gender Identity/Sexual Orientation.
Customer Service
Teller Job In Saint Louis, MO
Entry Level Customer Service Representative Please note that this is an on-site role, so a commute Monday through Friday is required. The Customer Service role is pivotal in ensuring customer satisfaction and loyalty through effective communication and problem resolution. As the primary point of contact for customers, this position acts as a bridge between the company and its clients, addressing inquiries, handling complaints, and providing information about products and services.
The importance of this role cannot be overstated; it directly impacts the organization's reputation and customer retention rates. A successful Customer Service representative is not only knowledgeable about the company's offerings but also possesses strong interpersonal skills to build rapport with customers. By fostering positive interactions and resolving issues swiftly, this role generates valuable feedback for continuous improvement while driving sales and enhancing customer loyalty. Collaborating cross-functionally with various departments, the Customer Service representative plays an essential part in optimizing the customer experience, contributing significantly to the overall growth and success of the organization.
Customer Service Representative Duties:
Handle customer inquiries in-store
Provide accurate information on products and services to assist customers.
Resolve customer complaints and issues in a timely and effective manner.
Maintain a friendly and professional demeanor in all interactions.
Document customer interactions and transactions thoroughly.
Follow up with customers to ensure satisfactory resolution of their issues.
Identify and escalate issues to appropriate departments when necessary.
Assist customers with order placements, modifications, and cancellations.
Gather customer feedback to improve services and products.
Participate in training and workshops to enhance product knowledge.
Collaborate with team members to achieve service excellence.
Monitor and track customer inquiries and report patterns to management.
Maintain knowledge of the company's policies and procedures.
Support marketing promotions and communicate relevant information to customers.
Contribute to a positive team environment and assist colleagues when needed.
Customer Service Representative Requirements:
High school diploma or equivalent; bachelor's degree preferred.
Previous customer service or client-facing experience is advantageous.
Strong oral and written communication skills.
Proficiency in customer service software and tools.
Ability to multitask and prioritize effectively under pressure.
Basic understanding of business operations and customer needs.
Familiarity with CRM systems and practices.
Excellent organizational and time management skills.
Strong analytical and problem-solving abilities.
Comfortable working in a fast-paced environment.
Ability to work both independently and as part of a team.
Flexible schedule availability, including weekends and holidays.
Fluency in multiple languages is an advantage.
Willingness to embrace ongoing training and development.
Strong commitment to customer satisfaction and service excellence.
Positive attitude and resilience in handling challenging situations.
Teller
Teller Job In Saint Louis, MO
This entry level position into Retail is used to identify tellers with less than 1 year of experience. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. Operates a variety of office equipment. Explores customer needs and cross-sells services that are in the best interest of the customer. Makes appropriate referrals to other business units for traditional and non-traditional banking products and services. Provides superior service to customers. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Conduct daily banking transactions for customers. To include but not limited to cashing checks, withdrawals and selling of negotiable instruments.
* Responsible for accurately maintaining cash drawer adhering to all established Central Bank policies and procedures.
* Document and report as necessary all cash drawer outages.
* Have knowledge and understanding of all applicable regulatory issues pertinent to the teller and customer services areas.
* Complete all necessary documentation and training as required for BSA.
* Adhere to all established security procedures.
* Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly.
* Consistently follow company customer service standards.
* Responsible for actively participating in bank sales program by making appropriate referrals.
* Acquire and maintain knowledge of all bank products and services.
* Attend all required training
ADDITIONAL DUTIES AND RESPONSIBILITIES:
* Assist others in the department/facility as needed and/or directed.
* May be assigned vault and/or ATM balancing responsibilities.
* May be assigned new account responsibilities.
Teller
Teller Job In OFallon, IL
Scott Credit Union is calling all customer service professionals who are interested in a part-time Teller position in the O'Fallon, IL area to apply to join our amazing O'Fallon Branch! This role is a great stepping stone for upward mobility within Scott Credit Union. This Teller position works Monday - Saturday, with varied hours and schedule depending on operational needs.
At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!
Purpose:
To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities.
Mission:
Members. Value. Community.
Vision:
Building Better Financial Futures.
Values:
Accountability
- I take pride and ownership in all we do.
Diversity
- I am committed to fostering a diverse, equitable, and inclusive work environment.
Growth
- I encourage the professional development of our employees.
Integrity
- I maintain the highest ethical standards.
Service Excellence
- I am devoted to continuously "WOW"ing our members and colleagues through the 3e Promise.
Why You Should Join Our Team
Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU's commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization's overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/.
The Day to Day as a Teller
Tellers are one of the primary points of contact for SCU members. They are the first, and often only face our members see. A typical day will look like:
Provides one or more of the following services for members, in person, by telephone or by mail:
Processes deposits to share, share draft, and other savings accounts.
Disburses cash or check withdrawals.
Provides money orders, Visa cash advances.
Receives loan payments and service charge payments for services.
Process transfers between accounts as required.
Processes automatic distribution forms, recording allotments according to member's request.
Provides assistance with member's address changes.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.
Foster and maintains relationships with members responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution to branch management. Ensure we are meeting expectations with member service satisfaction results.
Educate members on SCU Products and Services including referring members to FSR's, mortgage, business lending/services and investments.
Daily opens and closes Teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to Teller Supervisor for disposition.
Are You a Good Fit?
Ask yourself the below questions to help determine if this job is the right fit for you.
Do you enjoy engaging with people and providing exceptional customer service?
Are you detail-oriented and like working with numbers?
Do you thrive in a fast-paced environment?
Are you a positive person who enjoys working as part of a team?
Do you enjoy working in a diverse environment with diverse members?
Do you take pride and ownership in all that you do?
Are you looking for a job where you can develop professionally?
If you answered yes to these questions, we hope you apply!
To Be Considered, You'll Need:
A High School Diploma or GED
Customer service experience
Personal computer experience, including Microsoft Office products
Are You Ready to Join Our Team?
If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications.
Teller
Teller Job In Florissant, MO
div class="job-preview-details" div class="vertical-padding" div Part-time/div /div div class="job-listing-header"Description/div divp Founded in 1948, Arsenal Credit Union is a $413M federally insured, state-chartered credit union focused on providing great service to our members through our branch network and digital banking channels. It's our goal to equip members with tools and technology that put them in control so they can crush their financial goals with confidence./ppbr//pp As a 2024 Top Workplace award recipient by the St. Louis Post Dispatch, we're proud of our culture of unity and commitment to our employees. We firmly believe that our employees are our most valuable resource and are dedicated to providing them with a positive and supportive work environment. We strive to foster fair treatment, open communication, personal accountability, trust, and mutual respect. By doing so, we aim to empower our employees to advocate for our members, provide the best possible service, and be their ally for good./ppbr//pp We seek a qualified professional to work as a part-time Teller at our Florissant, Missouri, location./ppbr//ppustrong What will you be responsible for?/strong/u/pulli Deliver high-quality and consistent service to internal and external members./lili Routinely handle cash and balance a teller drawer./lili Handle member inquiries and resolve problems./lili Identify opportunities to cross-sell products and services to members when applicable./li/ul/div
div class="job-listing-header"Requirements/div
div data-bind="html: Job.Requirements"pustrong What skills does this position require?/strong/u/pulli Cash handling experience./liliA professional serving manner with prior experience in a service environment./lili Sales or retail experience desired./lili Excellent attention to detail./lili Must be able to work in a fast-paced environment./lili Strong aptitude for numbers./li/ulpustrong What does Arsenal Credit Union offer?/strong/u/ppstrong When you work at Arsenal, it is more than a job./strong You are part of a mission that puts helping people above all else. With up to eight hours of paid volunteer time each year, we reach out to the communities we serve!/ppbr//ppstrong On-the-job training and Career Growth Opportunities/strong - our goal is to provide all the training necessary for our new team members to feel secure and confident in their roles, as well as the opportunity to learn and advance their careers with Arsenal Credit Union./ppbr//ppstrong Benefits include:/strong/pulli 401k Retirement Plan with up to strong5% company match/strong/lili Paid Time Off/lilistrong11 Paid Holidays/strong each year/lilistrong FREE /strong Group Term Life Insurance/lilistrong Referral Incentive Program/strong/li/ulpem Arsenal Credit Union is an EOE/M/F/Disability/Veteran/em/ppbr//palign-rightbr//align-right/div
/div
Teller
Teller Job In Creve Coeur, MO
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in St. Louis, Missouri at the Creve Coeur retail banking branch.
Bilingual Spanish Preferred.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Bilingual Teller I
Teller Job In Saint Louis, MO
Candidate must be fluent in English and Mandarin/Cantonese
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.
With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, were strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a
Best Bank to Work For
by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.
Together, theres no stopping you!
Job Title:Teller IJob Description:
Summary:
Provides prompt, efficient, and friendly services to clients. Performs a variety of duties in processing business and banking transactions, including at times heavy cash handling responsibilities.
Essential Duties and Responsibilities:
Handles multiple transaction types such as, accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts; accepts deposits including bulk coin/currency, savings and checking deposits, issue cashier checks, and currency orders and shipments
Maintains proper cash levels in drawers and is responsible for keeping cash secure
Responsible for daily balancing of cash drawer
Responsible for handling over/short account in acceptable approved manner
Responds to clients needs and inquiries in a courteous and friendly manner
Ability to balance ATM, Vault, Coin and cash GL Accounts
Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering
Refers customers to an internal team of experts when additional financial goals and needs are recognized
Educates clients on bank technology, such as mobile and online banking, ATM and ITM
Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks
Ensures safe and sound banking practices, including adherence to all applicable laws and regulations
Assist in opening and closing the branch, following procedures set by corporate security
Performs other miscellaneous duties as assigned
Qualifications:
Strong math and problem solving skills
Excellent interpersonal and customer service skills with the ability to cross sale products and services
Must maintain confidentiality of client transactions and bank records
Team-oriented, possess a positive attitude and work well with others
Good phone voice with professional and well-groomed appearance
Ability to interview customers and understand requests
Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
Ability to prioritize; handle multiple tasks; and work independently
Strong organizational skills and detail-oriented with high degree of accuracy
Thorough knowledge of bank operations, products, and services offered at the bank
Knowledge of banking laws and regulations including the Bank Secrecy Act
Supervisory Responsibilities:
None
Education and/or Experience:
High School diploma or equivalent plus one year of cash handing experience preferred
Computer and Software Skills:
Basic knowledge of Microsoft Word & Excel
Bankway
Intercept
Image Centre
Q2 Assist
Positive Pay
Salesforce
Certificates, Licenses and Registrations:
Notary, if needed
Working Conditions:
Extensive periods of standing
Ability to lift 35 lbs.
Constant judgment and concentration
Frequent talking and listening
Awareness of location and operation of surveillance equipment and how it impacts the branch
Equal Opportunity Statement:
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources ***********************.
Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.If you would like more information about your EEO rights as an applicant under the law, please click HERE.
RequiredPreferredJob Industries
Other
Teller
Teller Job In Granite City, IL
Ready for a new career? Let us help you develop the skills you need for a successful career in the credit union industry
Credit unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. But as member-owned and cooperative institutions, any profits made by credit unions are returned back to members in the form of reduced fees, higher savings rates and lower loan rates.
At Revity Credit Union, we live by the credit union philosophy of “people helping people" and believe that you, as an employee of Revity, have the power to change lives. We will give you the knowledge and skills you need to help our members make wise financial decisions. All you need is a willingness to learn and a desire to help others.
As a full time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous match on the 401(k) plan.
This position will support our branches in Collinsville, O'Fallon and Fairmont.
Rate of pay is $16.00/hour. If you are fluent in English and Spanish, the hourly rate of pay is $16.50/hour.
Role
To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
Major Duties and Responsibilities
Receives and processes member financial transactions, including deposits, withdrawals and loan payments, open end loan advances and cashing checks; sells teller checks and vehicle license stickers; processes Visa payments and advances; transfers amounts from member accounts as directed. Balances cash drawer daily to include cash, checks processed, checks disbursed and voucher debits and credits.
Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
Cross sells Credit Union services when appropriate through interaction with members .
Fulfill your responsibilities under the Bank Secrecy Act including, but not limited to, gathering required information for CTR reporting and monitoring for and reporting suspicious activity
Trains and mentors new employees.
Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone and other job related duties as assigned.
Knowledge and Skills:
Six months of cash handling experience and a high school degree or GED
Ten key calculator, keyboarding and basic computer skills
Must be good with remembering details
Courtesy, tact and diplomacy are essential elements of the job.
Teller
Teller Job In Belleville, IL
Scott Credit Union is calling all customer service professionals who are interested in a full-time Teller position in the East Belleville, IL area to apply to join our amazing East Belleville Branch! This role is a great stepping stone for upward mobility within Scott Credit Union. This Teller position works Monday - Saturday (Saturday rotation as scheduled), with varied hours and schedule depending on operational needs.
At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!
Purpose:
To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities.
Mission:
Members. Value. Community.
Vision:
Building Better Financial Futures.
Values:
Accountability
- I take pride and ownership in all we do.
Diversity
- I am committed to fostering a diverse, equitable, and inclusive work environment.
Growth
- I encourage the professional development of our employees.
Integrity
- I maintain the highest ethical standards.
Service Excellence
- I am devoted to continuously "WOW"ing our members and colleagues through the 3e Promise.
Why You Should Join Our Team
Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU's commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization's overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/.
The Day to Day as a Teller
Tellers are one of the primary points of contact for SCU members. They are the first, and often only face our members see. A typical day will look like:
Provides one or more of the following services for members, in person, by telephone or by mail:
Processes deposits to share, share draft, and other savings accounts.
Disburses cash or check withdrawals.
Provides money orders, Visa cash advances.
Receives loan payments and service charge payments for services.
Process transfers between accounts as required.
Processes automatic distribution forms, recording allotments according to member's request.
Provides assistance with member's address changes.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.
Foster and maintains relationships with members responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution to branch management. Ensure we are meeting expectations with member service satisfaction results.
Educate members on SCU Products and Services including referring members to FSR's, mortgage, business lending/services and investments.
Daily opens and closes Teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to Teller Supervisor for disposition.
Are You a Good Fit?
Ask yourself the below questions to help determine if this job is the right fit for you.
Do you enjoy engaging with people and providing exceptional customer service?
Are you detail-oriented and like working with numbers?
Do you thrive in a fast-paced environment?
Are you a positive person who enjoys working as part of a team?
Do you enjoy working in a diverse environment with diverse members?
Do you take pride and ownership in all that you do?
Are you looking for a job where you can develop professionally?
If you answered yes to these questions, we hope you apply!
To Be Considered, You'll Need:
A High School Diploma or GED
Customer service experience
Personal computer experience, including Microsoft Office products
Are You Ready to Join Our Team?
If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications.
Teller
Teller Job In Chesterfield, MO
This entry level position into Retail is used to identify tellers with less than 1 year of experience. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. Operates a variety of office equipment. Explores customer needs and cross-sells services that are in the best interest of the customer. Makes appropriate referrals to other business units for traditional and non-traditional banking products and services. Provides superior service to customers. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Conduct daily banking transactions for customers. To include but not limited to cashing checks, withdrawals and selling of negotiable instruments.
* Responsible for accurately maintaining cash drawer adhering to all established Central Bank policies and procedures.
* Document and report as necessary all cash drawer outages.
* Have knowledge and understanding of all applicable regulatory issues pertinent to the teller and customer services areas.
* Complete all necessary documentation and training as required for BSA.
* Adhere to all established security procedures.
* Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly.
* Consistently follow company customer service standards.
* Responsible for actively participating in bank sales program by making appropriate referrals.
* Acquire and maintain knowledge of all bank products and services.
* Attend all required training
ADDITIONAL DUTIES AND RESPONSIBILITIES:
* Assist others in the department/facility as needed and/or directed.
* May be assigned vault and/or ATM balancing responsibilities.
* May be assigned new account responsibilities.
AM Armed Vault Teller
Teller Job In Saint Louis, MO
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As a Vault Custodian, you work with your team to maintain inventory in our cash vaults for our Loomis customers.
Responsibilities
Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests
Count items, record amounts and serial numbers, sign and date receipts and manifests
Load/unload wagons or flatbed carts with bags/boxes of coin
Sort individual cargo items by route
Communicate verbally with co-workers and with customers via telephone
Requirements
Requirements
· At least 21 years of age
· At least a 3-year driving record
· Ability to obtain Medical Examiners Certificate via US Department of Transportation approved medical examiners
· A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required.
Working Conditions
· Work in a room within a vault with little or no exposure to outside light
· Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
· Vacation and Sick Time (PTO) as well as Paid Holidays
· Health & Dental Insurance
· Vision Insurance
· 401(k) Plan
· Basic Life Insurance Plan
· Voluntary Life Insurance Plan
· Flexible Spending and Health Savings Account
· Dependent Care Account
Industry leading Training and Development
Essential Functions/Job Qualifications
• Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
• Ability to walk continuously between bins, vaults, booths, counters.
• Ability to stand on concrete floor approximately 80 percent of shift.
• Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests and reports.
• Ability to sign and record numbers by hand and to make entries on records and prepare reports.
• Ability to count, add, subtract and balance columns of numbers.
• Ability to meet State requirements for handgun license/permit or Security Officer Commission.
*As part of the qualification process for the Vault Custodian position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas.*
Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry: 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Vault
Job Function Vault Custodian
Pay Type Hourly
Hiring Rate $18.75
Universal Banker |Wood River
Teller Job In Wood River, IL
Schedule • Monday - Friday 8:30am-5:30pm; some Saturdays 8:30am-12:30pm. Hours may vary.
Duties/Responsibilities • Identify customers' and non-customers' financial needs and sell all appropriate products and services. • Service customer accounts as needed and proactively communicate with customers to ensure their financial needs are met.
• Identify needs-based opportunities and make sales referrals to all areas of the corporation to meet customers' financial needs.
• Perform basic teller transactions.
• Make referrals to Bankers.
• Balance cash drawer on a daily basis.
• Scan work for image branch capture.
Education and Training
• Requires High School diploma.
• Requires previous banking and/or sales experience.
• Requires knowledge of Microsoft Office.
Qualifications
Knowledge of:
• Strong sales and customer service skills
• Strong oral and written communication skills
• Basic math and accounting functions
Ability to:
• Accurately count money
• Perform duties and make decisions under frequent time pressures
• Stand for extended periods of time
• Lift 50 pounds
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Teller
Teller Job In Belleville, IL
Scott Credit Union is calling all customer service professionals who are interested in a full -time Teller position in the East Belleville , IL area to apply to join our amazing East Belleville Branch! This role is a great stepping stone for upward mobility within Scott Credit Union. This Teller position works Monday - Saturday (Saturday rotation as scheduled), with varied hours and schedule depending on operational needs.
At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!
Purpose: To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities. Mission: Members. Value. Community. Vision: Building Better Financial Futures. Values: Accountability - I take pride and ownership in all we do.Diversity - I am committed to fostering a diverse, equitable, and inclusive work environment.Growth - I encourage the professional development of our employees.Integrity - I maintain the highest ethical standards.Service Excellence - I am devoted to continuously "WOW"ing our members and colleagues through the 3e Promise.
Why You Should Join Our Team
Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU's commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization's overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/.
The Day to Day as a Teller
Tellers are one of the primary points of contact for SCU members. They are the first, and often only face our members see. A typical day will look like:
Provides one or more of the following services for members, in person, by telephone or by mail:
Processes deposits to share, share draft, and other savings accounts.
Disburses cash or check withdrawals.
Provides money orders, Visa cash advances.
Receives loan payments and service charge payments for services.
Process transfers between accounts as required.
Processes automatic distribution forms, recording allotments according to member's request.
Provides assistance with member's address changes.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.
Foster and maintains relationships with members responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution to branch management. Ensure we are meeting expectations with member service satisfaction results.
Educate members on SCU Products and Services including referring members to FSR's, mortgage, business lending/services and investments.
Daily opens and closes Teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to Teller Supervisor for disposition.
Are You a Good Fit?
Ask yourself the below questions to help determine if this job is the right fit for you.
Do you enjoy engaging with people and providing exceptional customer service?
Are you detail-oriented and like working with numbers?
Do you thrive in a fast-paced environment?
Are you a positive person who enjoys working as part of a team?
Do you enjoy working in a diverse environment with diverse members?
Do you take pride and ownership in all that you do?
Are you looking for a job where you can develop professionally?
If you answered yes to these questions, we hope you apply!
To Be Considered, You'll Need:
A High School Diploma or GED
Customer service experience
Personal computer experience, including Microsoft Office products
Are You Ready to Join Our Team?
If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications.