Universal Banker
Teller Job 29 miles from Spring
This position is responsible for answering customers' questions, explaining available Bank services to best meet the customers' needs, cross selling Bank products and services as applicable. Compiling information and creating necessary forms and/or documents to open the account. Acts as customer service representative to existing and new customers.
ESSENTIAL DUTIES AND RESPONSIBLITIES
Promotes and cross-sells the Bank's products and services by assisting customers in their selection to meet their financial needs.
Performs safe deposit duties by opening accounts, controlling access, assisting customers and accepting rental payments.
Receives and places stop payment requests, check recorders and wire transfer requests.
Makes decisions regarding the opening of new accounts, completes forms requiring customer signatures, accepts initial deposits; prepare all documents and items pertaining to checking accounts, savings accounts and certificates of deposit.
Reviews reports necessary to job and maintains a superior level of accuracy in work.
Follows policies and procedures; completes tasks correctly and on time.
Provides assistance to Office Manager when needed.
Maintains confidentiality of customer information.
Ensures compliance with all bank policies and procedures.
Answers phones and directs callers to proper Bank personnel.
Refers customers to the proper department for issues that cannot be resolved in their area.
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Accepts loan, installment and collection payments.
Balances cash drawer daily and verifies cash being returned to the vault.
Consistently maintains account exceptions at less than 30 days.
Compliance with any and all BSA/AML/CFT and Sanctions requirements set forth by Bank Policy and Procedure, including but not limited to timely completion of assigned training.
SECONDARY DUTIES
The position performs duties specific to the position and other functions as assigned by management.
SUPERVISORY RESPONSIBILITY
The position is not responsible for the supervision of any employees; however, the Universal Banker I is expected to provide leadership, training and support to less experienced staff members.
ENVIRONMENT AND PHYSICAL ACTIVITY
The incumbent is in a non-confined office setting in which they are free to move about at will. In the course of performing the duties and responsibilities of this position spends time writing, speaking, listening, lifting (up to 25 pounds), sitting, typing on a computer keyboard, and standing, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, copy and fax machine, adding machine, computer and related printers.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The incumbent in this position must be able to read documents or instruments, detailed work, problem solving, customer contact, reasoning, math, verbal and written communication, analytical reasoning, multiple tasks with constant interruptions.
MINIMUM REQUIREMENTS
These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines:
High school diploma or general education degree (GED); 2-3 years or more of related experience. Work-related experience should consist of a financial institution with customer service and opening of new accounts and teller functions.
Basic knowledge of state and federal banking compliance regulations and other Bank operational policies.
Basic skills in computer operations and Microsoft Office products and intermediate typing skills.
Basic math skills such as the ability to add, subtract, multiply and divide using whole numbers, locate routine mathematical errors, and count currency, coin, and negotiable instruments in a timely manner.
Effective oral, written and interpersonal skills. Effective time management skills and ability to maintain confidentiality.
The ability to understand and follow procedures, write correspondence and speak clearly to customers and other Bank employees.
Ability to deal with difficult problems and work with minimal supervision while performing duties.
PT-30 E-Teller - Westchase District
Teller Job 27 miles from Spring
**This is an ON-SITE, PART-TIME position at 30 hours per week.**
The E-Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately, professionally, quickly, and efficiently, via multiple media channels, with a primary focus on Interactive Teller Machine. The E-Teller is also responsible for answering member inquires and assisting them in understanding and utilizing credit union products and services.
Process member transactions accurately, efficiently, and timely including accepting cash and check deposits, withdrawals, transfers, loan payments etc. Inform and educate members on credit union products and services in a fast-paced environment.
Provide information and referrals to members seeking other services including, but not limited to new accounts, lending, and insurance.
Answer questions regarding member account information. Direct members to Relationship Specialist when needed.
Perform other duties as assigned by manager.
Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Knowledge and Skills
Experience
A minimum of one year up to three years of similar or related experience, including preparatory experience. Experience in retail sales environment requiring excellent customer service and sales skills.
Education/Certifications/Licenses
A high school degree or equivalent
Interpersonal Skills
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.
Other Skills
Ability to communicate, verbally, through video, and in writing, in a professional manner when dealing with employees and members. Ability to cross-sell products/services and meet referral goals in a fast-paced environment
ADA Requirements
Physical Requirements
Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
This job operates in a professional office environment. Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Must be capable of working weekends. Occasional work before or after regular business hours may be required for various events.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a highschool graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Benefits
Smart Financial Credit Union offers a competitive salary and excellent top-tier benefits. In addition, Smart Financial Credit Union has a tuition reimbursement program; part-time-time employees can receive up to $2,000 per year in tuition reimbursement.
Smart Financial Credit Union was ranked as Houston's Best Places to Work! Five consecutive years in a row!
Source: Houston Business Journal, 2011, 2012, 2013, 2014, and 2015.
Smart Financial Credit Union was ranked USA Top Workplaces (National Award)!
Source: Houston Chronicle - 2021 and 2022
Smart Financial Credit Union was ranked Top Workplaces (Regional Award)! Five consecutive years in a row!
Source: Houston Chronicle - 2016, 2017, 2019, 2020, 2021, 2022 and 2023
Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row!
Source: Texas Association of Business (TAB) and Texas Monthly Magazine - 2014, 2015, 2016, and 2017
*** Applicants must submit a resume in order to be considered for the position.
Smart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Smart Financial Credit Union (SFCU) commits to fostering a diverse, equitable, and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture, with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment, with respect for each other and our greater community.
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Customer Service
Teller Job 27 miles from Spring
Baskin Robbins Wallisville in Houston, TX is looking for one customer service to join our 11 person strong team. We are located on 15242 Wallisville Rd Suite H. Our ideal candidate is self-driven, motivated, and engaged.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Teller (Part Time) - Gulf Freeway
Teller Job 27 miles from Spring
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc. Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Tracks progress on individual production and account cross-selling goals.
Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience
-
Up to six months of experience in the banking industry and/or cash handling experience.
Education -
A high school education or GED.
Interpersonal Skills -
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills -
Customer service skills, Detail-oriented, Ability to multi-task.
Physical Requirements -
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Floating Teller/Customer Service Representative
Teller Job 27 miles from Spring
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under direct supervision, the Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
Responsibilities
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
Offers notary service.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Other duties as required.
Qualifications
High School diploma or general education degree (GED), or equivalent required.
Minimum one year retail customer service or banking experience required.
Excellent customer service skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
ASR/Teller (Full-Time) - Fallbrook Branch
Teller Job 27 miles from Spring
pstrong We are seeking a Full-Time ASR/Teller for the Fallbrook Branch./strong/p pThe role of the Account Service Representative/Teller is to provide professional and quality service to members and non-members, complete requests in a timely manner, resolve issues, and provide accurate information. This role is one that is expected to be familiar and have an understanding of all deposit and loan products, branch policies, procedures, regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience, while using good judgement when processing cash transactions, negotiable items, and communicating with members. In addition, this role is required to use resources effectively and efficiently to fulfill the member's needs. If the individual is unable to complete the member's request, they are accountable to seek assistance from the Lead or Branch Manager./p
pIf you have excellent customer service skills and cash-handling experience, you should apply right away!/p
pstrong Highlights:/strong/p
ul
li Process transactions accurately and efficiently/li
li Demonstrate a professional, knowledgeable and positive attitude to enhance member experience/li
li Actively participate in all efforts that support our Greeting Standards and create a welcoming environment/li
li Apply best practice processes to ensure optimal audit results that includes error free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids, and any operational quality control reports/li
/ul
pstrong Experience:/strong/p
p Required/p
ul
li1 year customer service experience/li
li1 year cash handling experience/li
/ul
ul/ul
pstrong Education:/strong/p
p Required/p
ul
li High School Diploma or Equivalent/li
/ul
ul/ul
ul/ul
pstrong Skills amp; Knowledge:/strong/p
p Required/p
ul
li Capable of carrying out a given task with all details necessary to get the task done well/li
li Works well as a member of a group/li
li Devoted to a task or purpose with loyalty or integrity/li
li Shows intense and eager enjoyment and interest/li
li Excellent verbal and written communication/li
li Ability to work various shifts/li
li Good attention to detail/li
li Excellent customer service/li
li Inspired to perform well by the chance to take on more responsibility/li
li Inspired to perform well by the ability to contribute to the success of a project or the organization/li
/ul
p /p
ul/ul
pstrong Schedule:/strong Must be available to work various shifts Monday - Friday from 7:30 am - 4:30pm, 8:30am - 5:30pm, and 9:30am - 6:30pm. Including Saturdays from 8:30am - 12:30pm./p
pstrong Level of Work: 1B/strong/p
pstrong Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement./strong/p
pstrong To get to know Credit Human and learn more about our benefits, visit our careers page at/strong a href="http://www.credithuman.com/careers" rel="noopener" target="_blank"www.credithuman.com/careers/a./p
p /p
pCredit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis./p
Credit Union Teller- Spring
Teller Job In Spring, TX
Houston based credit union is looking for a Teller at their Spring to assist members and potential members with their credit union needs, explain services, perform standard Teller transactions, respond to problems and direct members to appropriate personnel within the credit union.
Requirements:
Minimum of six months to one year of Teller experience in a financial institution
High School diploma or GED
Must have strong customer service skills
10-key calculator and computer keyboard by touch
Must be detail oriented
Must have good communication skills
Primary Responsibilities:
Assist members with opening and closing all types of deposit accounts offered by the credit union.
Answer questions about products and services, and resolve problems.
Receive and process member financial transactions, including deposits, withdrawals, and loan payments.
Sell money orders, official checks, and travelers checks to members.
Transfer money from member accounts as directed.
Maintain and balance cash drawer
Cross-sell credit union products and services
Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Part Time Teller - Summerwood Branch
Teller Job 27 miles from Spring
Houston, TX 77044
Schedule:
Monday - Friday: 12:30 PM - 5:30 PM Saturdays: 8:30 AM - 12:30 PM
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Teller is responsible for performing member transactions in an efficient manner, while providing an exceptional experience.
Essential Duties and Responsibilities
Provide prompt and courteous service to members. This includes greeting all members with eye contact and a smile, thanking every member by name at the end of each transaction, and maintaining confidentiality concerning member accounts.
Perform a full range of duties required to process transactions such as deposits, withdrawals, cashing checks, loan payments, transfers, open-end loan draws, credit card cash advances, and credit card payments.
Balance cash drawer with system totals daily.
Maintain security of cash drawer and teller number at all times.
Examine checks carefully for completeness and proper endorsement. Validate identification and membership during each transaction.
Sell various merchandise items such as money orders, official checks, etc.
Admit members into Safe Deposit Box according to set procedures, if applicable.
Maintain a working knowledge of all TBCU products, services, and promotions.
Follow all TBCU updated policies and procedures, including but not limited to member identification requirements, OFAC procedures, etc.
Educate members on credit union products and services that will benefit them based on their individual financial journey. Maintain accurate records of all referrals and follow-up with members when necessary.
Participates in the Performance Reward Program.
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently.
Stay alert to potential problems and propose changes to policies and programs.
Back-up other coworkers as needed.
Perform other duties as assigned or needed.
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all Federal, State, and Local regulations.
Required Knowledge
A high school education or GED
One month to twelve months of similar or related experience
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Attention to detail and strong organizational skills
Analytical, problem resolution, and decision-making skills
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multi task and work well in a fast-paced environment
Excellent member service skills
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
ITM Teller - Part Time (29 hours)
Teller Job 27 miles from Spring
We are currently seeking a part time ITM Teller for our Copperfield location. Bilingual (English/Spanish) is preferred but not required. The ITM Teller assists credit union members with various financial transactions in a personable, professional manner via interactive teller machines. The qualified candidate will need to have a minimum of one to twelve months of customer service experience. This position also requires a flexible schedule and Saturday availability.
If you are interested in making a
"First-Rate"
difference in our members' lives, here is an excellent opportunity for you!
FCCU is searching for top talent to staff 17 branches and corporate positions ranging from Houston to Dallas/Fort Worth. FCCU is a progressive $2B+ asset credit union based out of Houston, Texas. We offer an excellent full time benefits package that includes medical, dental, and vision coverage, long and short term disability, family life insurance coverage, paid time off as well as time off for volunteer events. Part time and full time employees are eligible for 401(k) and a very generous 401(k) match. All FCCU employees enjoy community service events, free credit union membership along with a full range of banking services, a robust Health and Wellness program, and an active Employee Activity Club.
FCCU has been in the community for 70 years, originally serving employees of the Spring Branch Independent School District. FCCU has recently expanded membership to include the Dallas/Fort Worth area, thereafter expanding our field of membership to 25 counties in the state of Texas. From our small beginnings to our current $2+ billion in assets, we have always operated under the philosophy of "people-helping-people." First Community Credit Union continues to lead the way as a high-tech, high-touch credit union with leading digital services including Online Banking, Mobile Banking, iPhone/Android Apps and more. FCCU also works to ensure our members are backed by the latest in security, launching products including EMV chip cards and My Money Maps. As a full-service financial institution, First Community Credit Union proudly serves the daily financial needs of over 147,000 members at our 17 locations.
Wouldn't you like to be a part of our growing team?
Part-Time Teller I
Teller Job 27 miles from Spring
Part-time Description
Role
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.
Major Duties and Responsibilities
60% Perform teller transactions accurately and efficiently. Receives and/or disburses funds, posts financial transactions and loan
payments as requested. Verbally confirm all intended transactions with member to ensure accuracy. Process payments and deposits
received by US mail. Disburse Money Orders, Cashier's Checks, and Credit Union Checks according to written procedures.
Appropriately follow all HPCU policies and procedures.
10% Create and maintain a clean, neat, and pleasant working environment by maintaining a professional look (i.e. Dress code, posture,
attitude, etc.), positive outlook and friendly behavior towards members and co-workers.
10% Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to online procedures
and relevant regulations.
10% Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
10% Balance Cash Drawer daily. Notify supervisor immediately of any outages or transaction errors. Appropriately follow all HPCU cash
balancing guidelines.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Knowledge and Skills
EXPERIENCE
Cash handling and customer service experience is strongly preferred.
EDUCATION/CERTIFICATIONS/LICENSES
A high school degree or GED is required.
INTERPERSONAL SKILLS
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
ADA Requirements
PHYSICAL REQUIREMENTS
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 15 lbs. and coin bags up to 50 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Salary Description $15.31-$19.14
Financial Center Teller- Houston River Oaks
Teller Job 27 miles from Spring
As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
Summary:
The purpose of the Financial Center Teller position is to provide quality service to customers through efficient and accurate financial transaction processing as well as identify sales opportunities direct or referred.
Responsibilities:
Assist customers by processing a variety of financial transactions quickly with minimal or no errors according to established Bank policies and procedures
* Provide account services to customers by receiving deposits, verifying cash and endorsements, cashing checks, accepting savings deposits and withdrawals
* Verify customer identity, endorsements, and signatures while maintaining alertness for forgeries, stop payments, fraudulent items, and false identification
* Balance cash drawer daily in accordance with established policies and procedures
* Perform specialized tasks such as official checks, cash advances, coin sorting
* Accept loan payments
* Process night depository bag deposits
* Answer Inquiries regarding checking and savings accounts and other bank related products
* Resolves issues with customer accounts
* Assist with balancing vault and ATM
* Admit customer to safe deposit box as needed
* Consistently meet customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty
* Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Actively participate in meeting financial center growth initiatives offering referrals and services to new and existing clients
* Participate in weekly coaching sessions with financial center leadership
* Actively serve as a team player involved in achieving financial center goals
* Promote, cross sell, and assist customer with basic questions regarding bank products and services
* Explain, promote and refer bank products and services to customers
Qualifications:
Education Requirements
* High school diploma or equivalent education certificate (GED)
Minimum Experience
* Minimum of 6 months of experience in a sales and service environment involving cash handling and face-to-face customer service interaction.
Knowledge, Skills, & Abilities
* Ability to complete routine transactions with limited supervision
* Strong organizational, interpersonal, communication, and customer relation skills
* Attention to detail and mental concentration for accurately performing tasks
* Ability to balance multiple tasks simultaneously
* Ability to handle frequent interruptions
* Ability to follow standard operating policies and procedures
* Proven ability to identify customer needs and tailor features and benefits of products/services to customers with differing needs
* Ability to make personal connections, engage and educate customers, ask open-ended questions and use listening skills to establish trust and build lasting customer relationships
* Computer proficiency with working knowledge of Microsoft Office Suite applications, required
* Ability to adapt to changing work environment
* Ability to work during branch hours of operation
* Effective time management
* Excellent interpersonal and communication skills
* Strong team player
* General knowledge of Bank Secrecy Act and OFAC related responsibilities in the performance of daily operations to ensure adherence to bank policies and compliance with all regulatory requirements
* Position requires lifting, carrying, or moving heavy items. Must be able to lift up to 25 lbs.
* May be required to sit or stand for long periods of time
Teller Houston Northwest
Teller Job 27 miles from Spring
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Houston, TX at the Houston Northwest retail banking branch. Bilingual Spanish Preferred.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part Time Teller - Summerwood Branch
Teller Job 27 miles from Spring
Schedule:
Monday - Friday: 12:30 PM - 5:30 PMSaturdays: 8:30 AM - 12:30 PM
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Teller is responsible for performing member transactions in an efficient manner, while providing an exceptional experience.
Essential Duties and Responsibilities
Provide prompt and courteous service to members. This includes greeting all members with eye contact and a smile, thanking every member by name at the end of each transaction, and maintaining confidentiality concerning member accounts.
Perform a full range of duties required to process transactions such as deposits, withdrawals, cashing checks, loan payments, transfers, open-end loan draws, credit card cash advances, and credit card payments.
Balance cash drawer with system totals daily.
Maintain security of cash drawer and teller number at all times.
Examine checks carefully for completeness and proper endorsement. Validate identification and membership during each transaction.
Sell various merchandise items such as money orders, official checks, etc.
Admit members into Safe Deposit Box according to set procedures, if applicable.
Maintain a working knowledge of all TBCU products, services, and promotions.
Follow all TBCU updated policies and procedures, including but not limited to member identification requirements, OFAC procedures, etc.
Educate members on credit union products and services that will benefit them based on their individual financial journey. Maintain accurate records of all referrals and follow-up with members when necessary.
Participates in the Performance Reward Program.
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently.
Stay alert to potential problems and propose changes to policies and programs.
Back-up other coworkers as needed.
Perform other duties as assigned or needed.
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all Federal, State, and Local regulations.
Required Knowledge
A high school education or GED
One month to twelve months of similar or related experience
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Attention to detail and strong organizational skills
Analytical, problem resolution, and decision-making skills
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multi task and work well in a fast-paced environment
Excellent member service skills
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Teller
Teller Job 50 miles from Spring
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Teller is responsible for performing member banking transactions, providing education on banking services available, and communicating banking products to members. This includes completing deposits, withdrawals, and other financial interactions while providing excellent member service to all members. The role may provide support and coverage to other branches and perform related teller duties as assigned.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works purposefully and is driven to provide the best team and member experience.
Establishes and maintains positive relationships by creating exceptional experiences and making the members feel valued.
Engage members as they enter the branch by welcoming and making them feel appreciated, including managing lobby traffic, checking members into the waiting queue, and scheduling/canceling appointments.
Identify changes in members' financial situation and banking needs and recommend relevant solutions to enhance the member's financial goals.
Recommends and assists members with convenient technology solutions including but not limited to Online Banking, mobile applications, etc.
Provides timely responses to members and other team member requests.
Cash checks and disburses funds after verifying signatures and sufficiency of the fund to support withdraws.
Accepts deposits, confirming the accuracy of transactions.
Prepares, verifies, and issues cashiers' checks, bank, and personal money orders, etc.
Enters transactions in the bank's recordkeeping system, recording all transactions and producing member receipts.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Balances all monies in cash drawers at the end of shifts.
Accepts and counts inventories of cash, drafts, and travelers' checks each day.
Accountable for the vault, dual-control access at the branch location.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a cash supply to meet daily needs.
Adheres to all security policies for the branch, including the opening and closing procedures of the branch.
Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures, including but not limited to completing and submitting Currency Transaction Reports, being knowledgeable of signs of unusual financial activities, and reporting signs of unusual activity and/or completing reporting for Suspicious Activity Report as appropriate per procedure.
Completes all mandatory compliance testing by deadlines. Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (KSA)
Knowledge of Wellby's organizational functions and general operating policies and procedures.
Knowledge of basic math skills.
Knowledge of bank security measures.
Knowledge and ability to utilize processes, tools, and techniques to detect, address, and prevent fraud.
Knowledge of business English, spelling, and punctuation.
Knowledge of retail product philosophy, banking industry best practices, and regulations
Knowledge of personal computer, utilizing Microsoft Office Suite.
Skilled in high-level member service practices.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, Microsoft Teams, Zoom Video Communications, and adding devices.
Ability to recognize questionable and fraudulent transactions.
Ability to learn new software.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to be trustworthy and act with integrity.
Ability to work in a fast-paced team environment.
Ability to communicate clearly and concisely, orally and in writing.
Ability to coordinate several concurrent activities simultaneously.
Supervisory Responsibilities
Team member does not have supervisory responsibilities.
Complexity & Scope of Work
The team member performs a variety of related tasks, which are mostly routine.
Non-routine situations or conflicts are usually referred to the supervisor for resolution.
Instructions to the team member may be general or specific in nature.
Courses of action are determined by established procedures and/or the Branch Manager.
The team member's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time, in addition to standing for long periods. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the branch; and attending possible onsite and offsite meetings. The team member must be able to exchange information, in person, in writing, and via telephone. Some degree of stress results from contact with members, management, and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 25 pounds across the branch and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.
Work Hours
To meet the department's needs, overtime work is sometimes necessary, and team members may be required to work overtime hours as assigned.
Shifts may be staggered (between 7:30 a.m. and 6:30 p.m. CST) and will include weekends.
Minimum Qualifications
High school diploma or equivalent required.
Previous cash handling experience required.
Minimum one (1) year experience in member service, financial services, or similar retail experience preferred.
Previous experience working directly with the public.
Flexibility to support other branches based on business needs.
For All Candidates
This is a Full-Time, Hourly (non-exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email *************************** or call ************ for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the organization.
Teller
Teller Job 50 miles from Spring
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Teller is responsible for performing member banking transactions, providing education on banking services available, and communicating banking products to members. This includes completing deposits, withdrawals, and other financial interactions while providing excellent member service to all members. The role may provide support and coverage to other branches and perform related teller duties as assigned.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works purposefully and is driven to provide the best team and member experience.
Establishes and maintains positive relationships by creating exceptional experiences and making the members feel valued.
Engage members as they enter the branch by welcoming and making them feel appreciated, including managing lobby traffic, checking members into the waiting queue, and scheduling/canceling appointments.
Identify changes in members' financial situation and banking needs and recommend relevant solutions to enhance the member's financial goals.
Recommends and assists members with convenient technology solutions including but not limited to Online Banking, mobile applications, etc.
Provides timely responses to members and other team member requests.
Cash checks and disburses funds after verifying signatures and sufficiency of the fund to support withdraws.
Accepts deposits, confirming the accuracy of transactions.
Prepares, verifies, and issues cashiers' checks, bank, and personal money orders, etc.
Enters transactions in the bank's recordkeeping system, recording all transactions and producing member receipts.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Balances all monies in cash drawers at the end of shifts.
Accepts and counts inventories of cash, drafts, and travelers' checks each day.
Accountable for the vault, dual-control access at the branch location.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a cash supply to meet daily needs.
Adheres to all security policies for the branch, including the opening and closing procedures of the branch.
Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures, including but not limited to completing and submitting Currency Transaction Reports, being knowledgeable of signs of unusual financial activities, and reporting signs of unusual activity and/or completing reporting for Suspicious Activity Report as appropriate per procedure.
Completes all mandatory compliance testing by deadlines. Implements processes as required by the Bank Secrecy Act and Wellby policies and procedures.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (KSA)
Knowledge of Wellby's organizational functions and general operating policies and procedures.
Knowledge of basic math skills.
Knowledge of bank security measures.
Knowledge and ability to utilize processes, tools, and techniques to detect, address, and prevent fraud.
Knowledge of business English, spelling, and punctuation.
Knowledge of retail product philosophy, banking industry best practices, and regulations
Knowledge of personal computer, utilizing Microsoft Office Suite.
Skilled in high-level member service practices.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, Microsoft Teams, Zoom Video Communications, and adding devices.
Ability to recognize questionable and fraudulent transactions.
Ability to learn new software.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to be trustworthy and act with integrity.
Ability to work in a fast-paced team environment.
Ability to communicate clearly and concisely, orally and in writing.
Ability to coordinate several concurrent activities simultaneously.
Supervisory Responsibilities
Team member does not have supervisory responsibilities.
Complexity & Scope of Work
The team member performs a variety of related tasks, which are mostly routine.
Non-routine situations or conflicts are usually referred to the supervisor for resolution.
Instructions to the team member may be general or specific in nature.
Courses of action are determined by established procedures and/or the Branch Manager.
The team member's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time, in addition to standing for long periods. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the branch; and attending possible onsite and offsite meetings. The team member must be able to exchange information, in person, in writing, and via telephone. Some degree of stress results from contact with members, management, and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 25 pounds across the branch and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.
Work Hours
To meet the department's needs, overtime work is sometimes necessary, and team members may be required to work overtime hours as assigned.
Shifts may be staggered (between 7:30 a.m. and 6:30 p.m. CST) and will include weekends.
Minimum Qualifications
High school diploma or equivalent required.
Previous cash handling experience required.
Minimum one (1) year experience in member service, financial services, or similar retail experience preferred.
Previous experience working directly with the public.
Flexibility to support other branches based on business needs.
For All Candidates
This is a Full-Time, Hourly (non-exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email *************************** or call ************ for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the organization.
Teller I
Teller Job 40 miles from Spring
Job Details Cross Creek Ranch - Fulshear, TXDescription
Role:
Assists members with financial transactions, to included receiving and disbursing cash and other negotiable instruments.
Essential Functions & Responsibilities include but are not limited to:
Provides friendly, professional, personal, and confidential service to all members and associates.
Receives and processes member financial transactions, including deposits, withdrawals and loan payments, and issues negotiable items such as money orders, cashiers checks and gift cards to members. Processes transfers from member accounts as requested. Prepares member wire requests.
Identifies member needs for BVSCU products and services and offers products and services to match member needs.
Balances cash drawer daily and maintains security of assigned cash drawer at all times.
Maintains working knowledge of regulatory compliance related to member services and financial services area to include (but not limited to): BSA reporting requirements, OFAC, USA Patriot ACT, Red Flags, Regulation CC, Regulation D, Regulation E, Truth in Savings, Truth in Lending, Privacy, etc.
Other duties as assigned.
Qualifications
Position Requirements:
Minimum six months cash handling experience or customer service experience required.
A high school education or GED required.
Ability to work on-site at designated location.
Ability to communicate with courtesy, tact and diplomacy and model exemplary member service.
Proficiency in Microsoft Office software applications.
Must be bondable
Ergonomic Considerations:
Must be able to sit and/or stand for extended periods of time (6 to 7 hours per day).
Must be able to view a computer screen, use a keyboard to enter information, and manipulate a mouse.
Job includes some repetitive hand/wrist motions.
Ability to operate office machinery.
Ability to lift up to 25 pounds.
This job description is not a comprehensive list of all activities, duties, and responsibilities of the position. Such requirements may be expanded or otherwise changed at any time as indicated by the operational needs of the credit union. Employees may also be required to assist colleagues with their job responsibilities from time to time.
Teller - North Loop Branch
Teller Job 27 miles from Spring
The Teller position is responsible for delivering superior and efficient service to members of the credit union who interact with the credit union through our branch locations. This person will serve as the face of the credit union and must have a general understanding of credit union processes, products and services. While the primary role of this individual will be to process transactions, this person will also educate members of the credit union about all available service channels for our members. Referrals to other branch employee(s) or departments in the credit union are also a responsibility of this position. This will all be done while meeting or exceeding the set service standards in the branch.
Process member transactions in an accurate, efficient, and timely manner. Transactions for members include basic servicing of accounts, processing of deposits and withdrawals, accepting loan payments, cashing checks, etc.
Daily balancing of cash drawers and correcting any discrepancies found.
Provide information and referrals to members seeking other services including, but not limited to, new accounts, lending, insurance, and investments.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Experience
A minimum of one year up to three years of similar or related experience, including preparatory experience. Previous cash handling experience preferred. Previous experience in a customer service environment preferred.
Education/Certifications/Licenses
A high school degree or equivalent A high school degree or equivalent
Interpersonal Skills
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications require shorter and not in-depth discussions most of the time.
Other Skills
• Ability to communicate courteously and professionally
• Computer skills with the ability to handle extensive data entry in an accurate/timely manner
• Microsoft Office, specifically a working knowledge of Word, Outlook, and Excel preferred
• Professional and courteous communication skills - both written and oral
• Strong knowledge of customer service skills
ADA Requirements/Physical Requirements
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Benefits
Smart Financial Credit Union offers a competitive salary and excellent top-tier benefits. In addition, Smart Financial Credit Union has a tuition reimbursement program; part-time-time employees can receive up to $4,000 per year in tuition reimbursement.
Smart Financial Credit Union was ranked as Houston's Best Places to Work! Five consecutive years in a row!
Source: Houston Business Journal, 2011, 2012, 2013, 2014, and 2015.
Smart Financial Credit Union was ranked USA Top Workplaces (National Award)!
Source: Houston Chronicle - 2021
Smart Financial Credit Union was ranked Top Workplaces (Regional Award)! Six consecutive years in a row!
Source: Houston Chronicle - 2016, 2017, 2019, 2020, 2021, 2022, 2023 and 2024
Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row!
Source: Texas Association of Business (TAB) and Texas Monthly Magazine - 2014, 2015, 2016, and 2017
*** Applicants must submit a resume in order to be considered for the position.
Smart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Smart Financial Credit Union (SFCU) commits to fostering a diverse, equitable, and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture, with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment, with respect for each other and our greater community.
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Teller - The Woodlands
Teller Job 4 miles from Spring
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc. Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed.
Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience
-
Up to six months of experience in the banking industry and/or cash handling experience.
Education -
A high school education or GED.
Interpersonal Skills -
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills -
Customer service skills, detail-oriented, and ability to multi-task.
Physical Requirements -
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
ASR/Teller (Full-Time) - Fallbrook Branch
Teller Job 27 miles from Spring
We are seeking a Full-Time ASR/Teller for the Fallbrook Branch. The role of the Account Service Representative/Teller is to provide professional and quality service to members and non-members, complete requests in a timely manner, resolve issues, and provide accurate information. This role is one that is expected to be familiar and have an understanding of all deposit and loan products, branch policies, procedures, regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience, while using good judgement when processing cash transactions, negotiable items, and communicating with members. In addition, this role is required to use resources effectively and efficiently to fulfill the member's needs. If the individual is unable to complete the member's request, they are accountable to seek assistance from the Lead or Branch Manager.
If you have excellent customer service skills and cash-handling experience, you should apply right away!
Highlights:
* Process transactions accurately and efficiently
* Demonstrate a professional, knowledgeable and positive attitude to enhance member experience
* Actively participate in all efforts that support our Greeting Standards and create a welcoming environment
* Apply best practice processes to ensure optimal audit results that includes error free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids, and any operational quality control reports
Experience:
Required
* 1 year customer service experience
* 1 year cash handling experience
Education:
Required
* High School Diploma or Equivalent
Skills & Knowledge:
Required
* Capable of carrying out a given task with all details necessary to get the task done well
* Works well as a member of a group
* Devoted to a task or purpose with loyalty or integrity
* Shows intense and eager enjoyment and interest
* Excellent verbal and written communication
* Ability to work various shifts
* Good attention to detail
* Excellent customer service
* Inspired to perform well by the chance to take on more responsibility
* Inspired to perform well by the ability to contribute to the success of a project or the organization
Schedule: Must be available to work various shifts Monday - Friday from 7:30 am - 4:30pm, 8:30am - 5:30pm, and 9:30am - 6:30pm. Including Saturdays from 8:30am - 12:30pm.
Level of Work: 1B
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at ****************************
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Credit Union Teller- Memorial City
Teller Job 27 miles from Spring
Join Our Team as a Credit Union Teller Are you passionate about delivering exceptional service and building strong relationships with customers? We're looking for a dedicated Teller to join our team in Memorial City. In this role, you will play a key part in providing a variety of financial services to our members, ensuring their needs are met with efficiency, accuracy, and professionalism.
Key Responsibilities:
Process member transactions including deposits, withdrawals, loan payments, cash advances, cashier's checks, money orders, and more.
Operate computer terminals to assist members with account inquiries and transactions.
Maintain accuracy in balancing cash drawer and transactions at the end of each day.
Assist in opening and closing accounts and updating member information as needed.
Educate members on Credit Union products, services, and policies.
Essential Skills and Qualifications:
High school diploma or equivalent.
Prior experience in cash handling and customer service preferred.
Strong attention to detail and accuracy in transaction processing.
Excellent communication skills with a professional demeanor.
Ability to work effectively in a team-oriented environment.
Why Join Us: As a Teller, you'll have the opportunity to make a meaningful impact by helping members achieve their financial goals. We offer competitive compensation and benefits, opportunities for career growth, and a supportive work environment where your contributions are valued.
Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.