Teller Jobs in Santa Fe, NM

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Teller I Job Description: Summary: Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities. Essential Duties and Responsibilities: * Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record. * Responds to clients' needs and inquiries in a courteous and friendly manner * Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering * Refers customers to an internal team of experts when additional financial goals and needs are recognized * Educates clients on bank technology, such as mobile and online banking, ATM and ITM * Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks * Ensures safe and sound banking practices, including adherence to all applicable laws and regulations * Assist in opening and closing the branch, following procedures set by corporate security * Performs other miscellaneous duties as assigned Qualifications: * Strong math and problem solving skills * Excellent interpersonal and customer service skills with the ability to cross sale products and services * Must maintain confidentiality of client transactions and bank records * Team-oriented, possess a positive attitude and work well with others * Strong oral and written communication skills * Ability to operate standard office equipment, such as, computer work stations, calculators, and copier * Ability to prioritize; handle multiple tasks; and work independently * Strong organizational skills and detail-oriented with high degree of accuracy * Willingness to travel to other locations as necessary for branch coverage. Supervisory Responsibilities: * None Education and/or Experience: * High School diploma or equivalent required * Customer service experience required * Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred Computer and Software Skills: * Skilled in operation of a personal computer, including Microsoft Word and Excel. * Google Suite * IBS * Salesforce Certificates, Licenses and Registrations: * None Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at *********************. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE.

Part-time Description Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions. Essential Duties Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions. Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier's checks. Balance teller drawer at the end of shift and comply with all policy and control procedures Ensure strict adherence to established security procedures. Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments. Non-essential Functions Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone. Expectations Provide courteous and professional service by establishing positive and supportive relationships with internal and external members. Greet members promptly and respond appropriately to member service requests. Process the average # of transactions per month, established per branch. Maintain a monthly balancing record established by the Excessive Balancing Guidelines. Other expectations are summarized on Teller Performance Expectations and Measurements. Requirements Education: High school graduate or equivalent Experience: 6 months cash-handling experience, plus must be bondable. Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors & co-workers. Perform minor math calculations & balance large amounts of money & negotiable instruments. Demonstrate accuracy & attention to detail and cooperative team spirit. Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs. Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude. Salary Description Starting at $18.00/hour

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Teller is an onsite position and does not have remote opportunities. The Teller is responsible for providing a variety of paying and receiving functions for clients in person, via phone, and through the mail, ATM and Night depository, including processing deposits, withdrawals, loan payments, cashiers checks, cash advances, stop payments, tax payments and wires. The Teller is responsible for balancing each days transactions and verifying cash totals. The Teller will assist clients promptly, courteously, efficiently and professionally and they also assist clients with bookkeeping and checking account problems. The Teller answers clients questions regarding the Banks products and services and they are also responsible for actively cross-selling the Banks products and services. The Teller might also perform other duties including signature verification, and remote deposit capture review. The Teller will also assist the Branch Manager and the Sr. Regional Branch Administrator with other duties as assigned. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: High school graduate or equivalent. Required Knowledge: Knowledge of Teller and Operations procedures. Basic understanding of banking products, services and operations. Experience Required: Abilities generally acquired on the job in 12 months. Skills/Abilities: * Good communication skills. * Professional appearance, dress and attitude. * Good math skills. * Ability to use Microsoft Office software package. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are looking for a reliable full-time bank teller to process transactions accurately and efficiently in accordance with established bank policies and procedures. The successful candidate will be the frontline of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable completing numerous transactions daily, communicate with different types of customers, and promote the banks products/services. Responsibilities Conduct bank routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.) Go the extra mile to build trust relationships, customer loyalty and satisfaction Comply with regulatory requirements Manage risk in every transaction and detect fraudulent transactions to prevent losses Resolve customers issues and provide relevant information Skills Proven working experience in banking, personal banking, retail banking or financial services Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters) Strong communication and time management skills Customer satisfaction-oriented Attention to detail and mathematical skills Requirements Must be able to lift and carry over 50 pounds upstairs and/or on uneven floor surfaces Able to travel to/from home branch and work during inclement weather If required, must be capable of working outside of normal business hours Job Type: Full-time Pay: $15.00 per hour Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Experience level: 1 year Physical setting: Office Schedule: 8-hour shift Monday to Friday Experience: Cash handling: 1 year (Required) Customer service: 1 year (Preferred) Banking: 1 year Location: In person

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! If you are looking for an opportunity to join our team, our Teller role might be right for you. As a Teller at Nusenda, you are the member's first point of contact. You will be a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You will use a consultative approach to evaluate, educate, and fulfill member financial needs, referring members to specialized departments when necessary. To thrive in this role, you should have one to three years of similar or related experience. If you have previous banking experience, this might be the role for you! This position is a mixture of excellent member service, problem solving, and education. If you enjoy working with numbers, helping people with their problems, and are organized and thrive on accuracy, this might be the role for you. Some additional key skills and experience that will help you be successful in the first six months are: Advance knowledge of service delivery operations. Accuracy in numbers, procedural detail, processing and balancing negotiable instruments. Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution. Ability to adapt quickly to change and proactively communicate. We are currently seeking a Full-Time Teller to join our Deming Branch who can work 37-40 hours per week with open availability and flexibility, Monday-Friday. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Albuquerque at the Albuquerque Main retail banking branch. Bilingual Spanish PreferredJob Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S. **About this role:** Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. **In this role you will:** + Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers + Complete operational activities while minimizing risks under established policies + Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization + Receive direction from managers and exercises judgment within defined policies and procedures + Escalate questions and issues to more experienced roles + Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions + Identify information and services to meet customers financial needs **Required Qualifications:** + 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 6+ months of experience interacting with people, demonstrated through work, military, or education + Customer service focus with experience handling complex transactions across multiple systems + Ability to educate and connect customers to technology and share the value of mobile banking options + Ability to interact with integrity and professionalism with customers and team members + Experience working with others on a team to meet customer needs + Cash handling experience + Ability to follow policies, procedures, and regulations + Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss + Well-organized, independent and able to prioritize in a fast-paced environment + Ability to exercise judgment, raise questions to management, and adhere to policy guidelines + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting + Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues **Job Expectations:** + Ability to work a schedule that may include most Saturdays + This position is not eligible for Visa sponsorship **Posting Location(s):** + 241 Washington Ave. Santa Fe, NM 87501 **Posting End Date:** 3 Apr 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-441404

Summary: Greet bank customers and provide quality service as a teller and personal banker. Responsibilities: Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers. Process incoming and outgoing collection items. Daily proof work. Handle debit card issues and provide support and service to customers and employees. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services. Requirements: High School diploma or GED is required. Previous cash handling or customer service experience is preferred; bilingual Spanish speaking is a plus. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services. Must be able to pass a credit, background and reference check. First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.

pstrong Who we are/strong/p pWe are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. /p pstrong Our mission/strong/p pOur mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience./p pstrong Our values/strong/p ul listrong Passion: /strong We have an unrelenting drive to be great. Quality service is our #1 priority./li listrong Commitment: /strong We do not shy away from accountability. We together as a team and embrace the spirit of service./li listrong Leadership: /strong We are competitive leaders in our markets and a go-to source for finance and lending./li listrong Community: /strong We're proud to support each other and our local communities. We win when our customers win./li /ul pTo learn more about us, visit a href="*********************************** rel="noopener" target="_blank"******************************* pstrong About the role/strong/p pThe Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services./p pPosition is located in Ruidoso, and is not a remote position./p pstrong What you will do/strong/p ul li Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)/li li Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)/li li Make sales referrals, suggest alternate channels and cross-sell products and services/li li Go the “extra mile” to build trust relationships, customer loyalty and satisfaction/li li Comply with regulatory requirements/li li Manage risk in every transaction and detect fraudulent transactions to prevent losses/li li Resolve customers' issues and provide relevant information/li li Performs other duties as assigned./li /ul pstrong What you will need/strong/p ul li High School diploma or greater required./li li Experience handling cash transactions and working with systems/li li Strong communication and time management skills/li li Customer satisfaction-oriented/li li Attention to detail and mathematical skills/li /ul pstrong What we offer/strong/p ul li Health Insurance/li li Dental Insurance/li li Vision Insurance/li li Paid Vacation, Sick, and Holiday time/li liA competitive 6% 401k match/li li And more!/li /ul pstrong Candidate must pass a pre-employment screening including credit history and criminal record check./strong/p pOur company spanprovides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./span/p

Who we are We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. Our mission Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience. Our values * Passion: We have an unrelenting drive to be great. Quality service is our #1 priority. * Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service. * Leadership: We are competitive leaders in our markets and a go-to source for finance and lending. * Community: We're proud to support each other and our local communities. We win when our customers win. To learn more about us, visit *************************** About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the "frontline" of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services. Position is located in Ruidoso, and is not a remote position. What you will do * Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.) * Assess customer needs and introduce new products and services (credit cards, saving bonds etc.) * Make sales referrals, suggest alternate channels and cross-sell products and services * Go the "extra mile" to build trust relationships, customer loyalty and satisfaction * Comply with regulatory requirements * Manage risk in every transaction and detect fraudulent transactions to prevent losses * Resolve customers' issues and provide relevant information * Performs other duties as assigned. What you will need * High School diploma or greater required. * Experience handling cash transactions and working with systems * Strong communication and time management skills * Customer satisfaction-oriented * Attention to detail and mathematical skills What we offer * Health Insurance * Dental Insurance * Vision Insurance * Paid Vacation, Sick, and Holiday time * A competitive 6% 401k match * And more! Candidate must pass a pre-employment screening including credit history and criminal record check. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

GENERAL DESCRIPTION The Universal Banker (UB) is responsible for providing exceptional customer service while handling teller transactions, opening new accounts, maintenance, and servicing of existing accounts, assisting clients with Online Banking services using a variety of devices, processing consumer loan applications and referrals to other services such as commercial lending, Trust and Estate services, Treasury and Merchant services. The UB will work with operations and the Branch sales team to achieve personal goals in the areas of deposit growth, market growth and fee income while controlling losses and expenses. The UB will be responsible for maintaining essential controls and safeguards. ESSENTIAL DUTIES and RESPONSIBILITIES Responsible for Providing Exceptional Service Accurately process transactions and new account openings in a timely and professional manner Constantly look for ways to improve processes that will improve the customer's experience and communicate those ideas to Branch Management Responsible for Generating Business and Deepening Customer Relationships Meets or exceeds established referral and sales goals for both business and consumer clients Assists in branch call efforts by reviewing, updating, and calling prospect lists regularly Participates in community and professional relationships for the benefit of the bank Responsible for Performance Management Maintain current knowledge of all Federal and State laws and regulations, along with the Bank's policies and procedures (complete all BTCC training) Process teller transactions in an accurate and timely manner (e.g., deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing etc.) Process and validate accuracy of coin and currency amounts related to incoming and outgoing cash shipments Responsible for monitoring and maintaining cash recycler Processes assigned reports and/or job duties in an accurate and timely manner Responsible for maintaining current and accurate records of referral and sales tracking Responsible for All Aspects of the Account Opening Process Maintains current knowledge of the Bank's new account opening procedures Maintains current bank products and service knowledge (including rates APY/APR) Complies with all bank policies and procedures including but not limited to: Customer Identification Program (CIP) and Know Your Customer (KYC) Transaction Approval Limits and procedures REG CC policy Truth in Savings Policy GLBA/REG P - information security and privacy policy Responsible for the Maintenance and Servicing of Existing Accounts Performs customer service requests on existing accounts timely and accurately Can assess and address customer complaints (knowledge of Consumer complaint procedure) Reviews and recommends additional products and services based on customer profile assessment Compliance with Regulations and Bank Security Program Requirements Demonstrates a working knowledge of all banking regulations and completes compliance and security training assignments (BTCC} in a timely manner. Balance client service and risk management Complies with all bank policies and procedures including but not limited to: Currency Transaction Report (CTR) Community Reinvestment Act (CRA) Unfair, Deceptive or Abusive Acts or Practices (UDAAP) REG D Policy FCRA & FACT Act - credit reports, fraud and military alerts and confidential customer information KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED ► High School Diploma or Equivalent ► Excellent interpersonal skills ► Excellent communication skills - ability to communicate effectively in person, by phone or in writing ► Demonstrates accuracy and attention to detail - cash handling and data entry ► Comfortable with technology- a variety of software and hardware systems including smart phones, tablets, and laptops. ► Creative problem solver ► Superior time management skills ► Self-motivated and flexible ► Ability to listen and assess REGULATORY COMPLIANCE As a bank employee, you are responsible for following established policies and procedures related to bank regulations including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and the USA Patriot Act. This includes attending required training, reporting all suspicious activity to the BSA Compliance Officer, and following policy/procedure as it pertains to your job responsibilities. Failure to follow established policies and procedures will result in disciplinary action that may include termination. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by the supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Century Bank is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

GENERAL DESCRIPTION The Universal Banker (UB) is responsible for providing exceptional customer service while handling teller transactions, opening new accounts, maintenance, and servicing of existing accounts, assisting clients with Online Banking services using a variety of devices, processing consumer loan applications and referrals to other services such as commercial lending, Trust and Estate services, Treasury and Merchant services. The UB will work with operations and the Branch sales team to achieve personal goals in the areas of deposit growth, market growth and fee income while controlling losses and expenses. The UB will be responsible for maintaining essential controls and safeguards. ESSENTIAL DUTIES and RESPONSIBILITIES Responsible for Providing Exceptional Service Accurately process transactions and new account openings in a timely and professional manner Constantly look for ways to improve processes that will improve the customer's experience and communicate those ideas to Branch Management Responsible for Generating Business and Deepening Customer Relationships Meets or exceeds established referral and sales goals for both business and consumer clients Assists in branch call efforts by reviewing, updating, and calling prospect lists regularly Participates in community and professional relationships for the benefit of the bank Responsible for Performance Management Maintain current knowledge of all Federal and State laws and regulations, along with the Bank's policies and procedures (complete all BTCC training) Process teller transactions in an accurate and timely manner (e.g., deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing etc.) Process and validate accuracy of coin and currency amounts related to incoming and outgoing cash shipments Responsible for monitoring and maintaining cash recycler Processes assigned reports and/or job duties in an accurate and timely manner Responsible for maintaining current and accurate records of referral and sales tracking Responsible for All Aspects of the Account Opening Process Maintains current knowledge of the Bank's new account opening procedures Maintains current bank products and service knowledge (including rates APY/APR) Complies with all bank policies and procedures including but not limited to: Customer Identification Program (CIP) and Know Your Customer (KYC) Transaction Approval Limits and procedures REG CC policy Truth in Savings Policy GLBA/REG P - information security and privacy policy Responsible for the Maintenance and Servicing of Existing Accounts Performs customer service requests on existing accounts timely and accurately Can assess and address customer complaints (knowledge of Consumer complaint procedure) Reviews and recommends additional products and services based on customer profile assessment Compliance with Regulations and Bank Security Program Requirements Demonstrates a working knowledge of all banking regulations and completes compliance and security training assignments (BTCC} in a timely manner. Balance client service and risk management Complies with all bank policies and procedures including but not limited to: Currency Transaction Report (CTR) Community Reinvestment Act (CRA) Unfair, Deceptive or Abusive Acts or Practices (UDAAP) REG D Policy FCRA & FACT Act - credit reports, fraud and military alerts and confidential customer information KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED ► High School Diploma or Equivalent ► Excellent interpersonal skills ► Excellent communication skills - ability to communicate effectively in person, by phone or in writing ► Demonstrates accuracy and attention to detail - cash handling and data entry ► Comfortable with technology- a variety of software and hardware systems including smart phones, tablets, and laptops. ► Creative problem solver ► Superior time management skills ► Self-motivated and flexible ► Ability to listen and assess REGULATORY COMPLIANCE As a bank employee, you are responsible for following established policies and procedures related to bank regulations including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and the USA Patriot Act. This includes attending required training, reporting all suspicious activity to the BSA Compliance Officer, and following policy/procedure as it pertains to your job responsibilities. Failure to follow established policies and procedures will result in disciplinary action that may include termination. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by the supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Century Bank is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Full-time Description Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a Universal Banker at our Santa Fe Cerrillos branch! Customer Service experience is a MUST Cash Handling experience is a MUST Banking experience is a plus but not required- WILL TRAIN! Excellent Benefits, PTO, Incentive Pay, and company perks! The Universal Banker is a combination of being a Teller, Personal Banker, and performing Customer Service. Our Universal Bankers plays a crucial role in providing retail banking products and services to customers. In addition to performing a variety of tasks associated with processing customer transactions and requests, the Universal Banker will develop new business opportunities with current and potential customers. If you are dedicated to providing exceptional customer service, detailed-oriented, possess good computer skills, this is the job for you! Responsibilities: Perform full service banking with a primary focus on service and sales to new and existing customers within the branch. Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services. Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits. Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets. Provide information to customers regarding promotions, contests, and new account options. Education / Experience Preferred: High School Diploma or equivalent. An equivalent combination of education and experienced may meet qualifications. Pay is dependent on knowledge, skills, abilities, experience and location. Sunflower Bank Benefits employees enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more employee perks & incentives! People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team. If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Job Title: Lead Member Service Officer Department: Branch Administration Reports To: Assistant Branch Manager FLSA Status: Non-Exempt Grade: 7 The Lead Member Service Officer is responsible for assisting the team and management with department operations and goals, staff development, and training. Assists in creating an environment and culture to make members dreams come true. Essential Duties and Responsibilities Include the following. Other duties may be assigned. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings as dictated by their manager. Lead Duties Responsible for the training and development of department staff. Assist in making appropriate staffing and service recommendations. Review and recommend process changes to increase efficiency and better serve the member Troubleshoot and resolve issues related to service delivery channels Resolve member complaints Act as a subject matter expert by assisting staff as needed Acts as backup vault coordinator which includes money orders, gift cards, ordering the cash, verifying cash received, filling teller cash orders, maintaining full vault security, cash levels and balancing vault cash and cash machines. Assists Branch Manager/Assistant Branch Manager to correct and minimize findings from various internal audits/reviews to maintain high compliance standards. New Account Duties Complete butterflying account process Perform and resolve routine account-related requests, inquires, and issues Create leads and cases for member products and services that are unable to be resolved. Verify and assist with renting, maintaining, and auditing of Safe Deposit Boxes Complete opening and closing duties for branch Follows account comments, warnings, and notes Manage and maintain member appointment schedules and lobby traffic Escort vendors to appropriate department Process disputes Process wires, POA requests and IRAs Review and Correct any account errors Teller Duties Processes and verifies cash, check, deposits, withdrawals, transfers, loan payments Completes end of day procedures Completely and accurately fill out CTRs Properly identify shared branching members, ensure completion of appropriate paperwork and fulfill transaction requests Balancing and correcting TCR machines Maintain vendor relationships Verify cash replenishments from Loomis Returned check review in Tranzact Audits: Daily work and returned checks NetTeller setting up and frozen account corrections Complete eCTR/ adding CTR transactors Complete SARs when needed Loan Duties Complete loan application with member Answer routine loan-related requests and inquires Complete loan closing Complete application, approval, and loan docs for Secured Loans Compliance and Fraud Prevention Duties Perform, prepare, and obtain all necessary verification and documentation for products and services Completely and accurately obtain and input all CIP information for new accounts. Properly update all necessary CIP information in the core processor for all applicants, and applicable transactions. Accurately perform OFAC during transactions such as but not limited to: opening new accounts; adding individuals to an account or shares; producing cashier's checks ; initiating wires, etc. Accurately identify all members using RGCU approved types of identification for all transactions. Completely and accurately fill out CTRs and SAR for RGCU members or customers and Shared Branching guest members. Ensure that all accounts and transactions are reviewed for the appropriate red flags. Reviews transactions and sends suspicious activity to Risk Management via the compliance email group for review Member Service Perform, prepare and obtain all necessary verification and documents for products and services. Come to work every day with a member focused, passionate, and dedicated approach. Approach every member situation from a caring, helpful, and openminded approach. Proactively approach issues and offer creative solutions that will make doing business with RGCU easier. Assists in any other areas as directed by the Assistant Branch Manager, Branch Manager, AVP of Branch Administration, Senior Management and/or President/CEO. Report all suspicious activity to the Risk Management department via the compliance group email. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Decision-Making and Judgement - Collects and evaluates all relevant information prior to making job-related decisions. Presents well-considered alternatives when making recommendations. Makes decisions in a timely manner. Communicates with all affected parties prior to implementing decisions. Maintains appropriate, professional boundaries with all peers, subordinates, supervisors, managers, vendors, and guests. Understands what appropriate, professional boundaries are and models these boundaries to others. T eamwor k - Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Education and/or Experience Experience - 6 months to 2 years related experience Education - 2-year college degree or completion of a specialized course of study OR 2 years related experience Language Skills Ability to write reports, business correspondence, and procedure manuals such as Standard Operating Manuals (SOPs). Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public. Must be able to read and write using the English language. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, amortizations, proportions, percentages, cash flow, net present values, and depreciation. Ability to apply concepts of basic algebra and arithmetic. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete and flexible variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have working knowledge of Microsoft Office products Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Work Environment The work environme nt characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate. Work is performed primarily by computer at a desk. Rio Grande Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions. Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions. Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier's checks. Balance teller drawer at the end of shift and comply with all policy and control procedures Ensure strict adherence to established security procedures. Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments. Non-essential Functions Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone. Expectations Provide courteous and professional service by establishing positive and supportive relationships with internal and external members. Greet members promptly and respond appropriately to member service requests. Process the average # of transactions per month, established per branch. Maintain a monthly balancing record established by the Excessive Balancing Guidelines. Other expectations are summarized on Teller Performance Expectations and Measurements. Requirements Education: High school graduate or equivalent Experience: 6 months cash-handling experience, plus must be bondable. Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors & co-workers. Perform minor math calculations & balance large amounts of money & negotiable instruments. Demonstrate accuracy & attention to detail and cooperative team spirit. Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs. Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude. Salary Description Starting at $18.00/hour

Job Details Entry Mountainair 19 - Mountainair, NM Full TimeDescription Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Teller is an onsite position and does not have remote opportunities. The Teller is responsible for providing a variety of paying and receiving functions for clients in person, via phone, and through the mail, ATM and Night depository, including processing deposits, withdrawals, loan payments, cashiers checks, cash advances, stop payments, tax payments and wires. The Teller is responsible for balancing each days transactions and verifying cash totals. The Teller will assist clients promptly, courteously, efficiently and professionally and they also assist clients with bookkeeping and checking account problems. The Teller answers clients questions regarding the Banks products and services and they are also responsible for actively cross-selling the Banks products and services. The Teller might also perform other duties including signature verification, and remote deposit capture review. The Teller will also assist the Branch Manager and the Sr. Regional Branch Administrator with other duties as assigned. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: High school graduate or equivalent. Required Knowledge: Knowledge of Teller and Operations procedures. Basic understanding of banking products, services and operations. Experience Required: Abilities generally acquired on the job in 12 months. Skills/Abilities: Good communication skills. Professional appearance, dress and attitude. Good math skills. Ability to use Microsoft Office software package. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S. About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 6+ months of experience interacting with people, demonstrated through work, military, or education Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work a schedule that may include most Saturdays This position is not eligible for Visa sponsorship Posting Location(s): 241 Washington Ave. Santa Fe, NM 87501 Posting End Date: 3 Apr 2025 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Santa Teresa, NM at the Santa Teresa retail banking branch. Bilingual Spanish RequiredJob Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

GENERAL DESCRIPTION The Universal Banker (UB) is responsible for providing exceptional customer service while handling teller transactions, opening new accounts, maintenance, and servicing of existing accounts, assisting clients with Online Banking services using a variety of devices, processing consumer loan applications and referrals to other services such as commercial lending, Trust and Estate services, Treasury and Merchant services. The UB will work with operations and the Branch sales team to achieve personal goals in the areas of deposit growth, market growth and fee income while controlling losses and expenses. The UB will be responsible for maintaining essential controls and safeguards. ESSENTIALDUTIES and RESPONSIBILITIES Responsible for Providing Exceptional Service Accurately process transactions and new account openings in a timely and professional manner Constantly look for ways to improve processes that will improve the customer's experience and communicate those ideas to Branch Management Responsible for Generating Business and Deepening Customer Relationships Meets or exceeds established referral and sales goals for both business and consumer clients Assists in branch call efforts by reviewing, updating, and calling prospect lists regularly Participates in community and professional relationships for the benefit of the bank Responsible for Performance Management Maintain current knowledge of all Federal and State laws and regulations, along with the Bank's policies and procedures (complete all BTCC training) Process teller transactions in an accurate and timely manner (e.g., deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing etc.) Process and validate accuracy of coin and currency amounts related to incoming and outgoing cash shipments Responsible for monitoring and maintaining cash recycler Processes assigned reports and/or job duties in an accurate and timely manner Responsible for maintaining current and accurate records of referral and sales tracking Responsible for All Aspects of the Account Opening Process Maintains current knowledge of the Bank's new account opening procedures Maintains current bank products and service knowledge (including rates APY/APR) Complies with all bank policies and procedures including but not limited to: Customer Identification Program (CIP) and Know Your Customer (KYC) Transaction Approval Limits and procedures REG CC policy Truth in Savings Policy GLBA/REG P - information security and privacy policy Responsible for the Maintenance and Servicing of Existing Accounts Performs customer service requests on existing accounts timely and accurately Can assess and address customer complaints (knowledge of Consumer complaint procedure) Reviews and recommends additional products and services based on customer profile assessment Compliance with Regulations and Bank Security Program Requirements Demonstrates a working knowledge of all banking regulations and completes compliance and security training assignments (BTCC} in a timely manner. Balance client service and risk management Complies with all bank policies and procedures including but not limited to: Currency Transaction Report (CTR) Community Reinvestment Act (CRA) Unfair, Deceptive or Abusive Acts or Practices (UDAAP) REG D Policy FCRA & FACT Act - credit reports, fraud and military alerts and confidential customer information KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED ► High School Diploma or Equivalent ► Excellent interpersonal skills ► Excellent communication skills - ability to communicate effectively in person, by phone or in writing ► Demonstrates accuracy and attention to detail - cash handling and data entry ► Comfortable with technology- a variety of software and hardware systems including smart phones, tablets, and laptops. ► Creative problem solver ► Superior time management skills ► Self-motivated and flexible ► Ability to listen and assess REGULATORYCOMPLIANCE As a bank employee, you are responsible for following established policies and procedures related to bank regulations including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and the USA Patriot Act. This includes attending required training, reporting all suspicious activity to the BSA Compliance Officer, and following policy/procedure as it pertains to your job responsibilities. Failure to follow established policies and procedures will result in disciplinary action that may include termination. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by the supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Century Bank is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.