Teller - Richmond VA (RCH)
Teller Job In Richmond, VA
To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards.
Skills
Customer service team, cash handling, Customer service skills, Account management, Administration, Customer service oriented, Sales, Retail sales, Customer service, Banking, Data entry, Finance, Microsoft office
Top Skills Details
Customer service team,cash handling,Customer service skills,Account management,Administration,Customer service oriented,Sales,Retail sales
Additional Skills & Qualifications
Customer facing, member service-not afraid to talk to people! Provide alternative, think outside of the box, not afraid of rejections Someone who is confident in themselves Some knowledge of banking or prior financial experience
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Richmond,VA.
Application Deadline
This position is anticipated to close on Mar 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Cash Management Service Teller
Teller Job In Richmond, VA
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
* Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
* Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
* Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
* Ability to read, count, add, subtract, write and record numbers
* Ability to perform simple computer data entry
* Ability to use calculator by touch
Working Conditions
* Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
* Work is performed in a room or work area within a vault with little or no exposure to outside light
* Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot counter)
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
* 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
* 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
* 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
* 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
* 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
* Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
* Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
* Vacation and Sick Time (PTO) as well as Paid Holidays
* Health & Dental Insurance
* Vision Insurance
* 401(k) Plan
* Basic Life Insurance Plan
* Voluntary Life Insurance Plan
* Flexible Spending and Health Savings Account
* Dependent Care Account
* Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Other details
* Job Family Hourly
* Job Function Cash Management Service Teller
* Pay Type Hourly
* Hiring Rate $18.20
* Job Start Date Thursday, February 20, 2025
Apply Now
* Richmond, VA, USA
Cash Management Service Teller
Teller Job In Richmond, VA
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
Ability to read, count, add, subtract, write and record numbers
Ability to perform simple computer data entry
Ability to use calculator by touch
Working Conditions
Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
Work is performed in a room or work area within a vault with little or no exposure to outside light
Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot counter)
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Hiring Rate $18.20
Job Start Date Thursday, February 20, 2025
Teller Part Time - 30 Hours - Glenside Branch
Teller Job In Richmond, VA
Glenside PT 30
Saturday: Every
Mon-Fri: 11:00-6:30 (one day off during the week) (Based upon business need, work schedule may or may not be able to be accommodated.)
PRIMARY FUNCTION:
Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures. Builds and maintains member relationships by recommending VACU products and services.
JOB DUTIES AND RESPONSIBILITIES:
Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security.
Meets member needs by maintaining appropriate knowledge of all VACU products and services.
Makes appropriate referrals of VACU products and services.
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority.
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy.
Demonstrates basic knowledge of safe deposit box access procedures.
Provides quality service by following all member service expectations.
Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy.
Other duties may be required and assigned by the supervisor
JOB QUALIFICATIONS:
Knowledge: Good understanding of products and services offered by financial institutions preferred.
Skills: Satisfactory computer skills preferred.
Abilities: Math aptitude; professional appearance, manner and communication skills.
Minimum Education and Experience: Minimum of high school diploma or equivalent. Cash handling/business experience, preferably at a financial institution.
PHYSICAL REQUIREMENTS:
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
Teller/FSR- N.Chesterfield , VA
Teller Job In Richmond, VA
As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
SUMMARY/OBJECTIVES
A Teller / FSR has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service options.
* Performs the following teller duties:
* Processes transactions for savings, checking, and loan accounts.
* Maintains a neat and orderly work area.
* May assist in guiding and training new tellers.
* May allow customers access to safe deposit boxes.
* Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
* Sells certified checks.
* Balances transactions daily.
* May service/balance ATM.
* May utilize the branch capture system.
* Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Performs all functions of an FSR:
* Open new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
* Explains policies and procedures as necessary, keeping in mind most customers' unfamiliarity with them.
* Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
* Is knowledgeable of financial services offered by the bank.
* Shows sincere appreciation for each customer's time and business. Gives business card if not already given.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
TELLER FSR FUNCTIONS
* More than 18 months experience
* Demonstrated expertise in the Teller II and basic FSR job functions
* Typically, 80% of the time spent performing Teller responsibilities, 20% FSR related tasks
* Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* Banker Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
TRAVEL
Travel may be required to come to meetings or training as needed.
Part-Time Teller (30 Hours) (The Village Branch) (Richmond, VA)
Teller Job In Richmond, VA
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage!
Position Accountabilities
Provide excellent customer experience
Perform basic customer and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
High school diploma or equivalent required
Previous cash handling experience preferred
Previous customer service experience required
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
CLUB Customer Service
Teller Job 11 miles from Richmond
The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.
ESSENTIAL FUNCTIONS:
* Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
* Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
* Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
* Demonstrates products to customers.
* Remains knowledgeable of advertised sales.
* Helps meet metric goals and objectives for self and store.
* Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
* Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
* Provides daily feedback and reports in a timely and accurate manner.
* Provides peer coaching, recognition, and support as a CLUB advocate and representative.
* Provides service to all areas of the store based on business need.
* ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
* Minimum Degree Required: High school diploma or equivalent experience
* Experience: 0 to 2 Years of Experience
KNOWLEDGE, SKILLS, AND ABILITY:
* Excellent organization skills and attention to details.
* Experience in a customer service environment.
* Excellent verbal and written communication skills.
* Adaptability to new processes and procedures.
* Excellent self-motivation and initiative while unsupervised.
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Stand and/or walk during shift to assist customers on the sales floor, etc.
* Hear well enough to constantly communicate with others to exchange information
* Constantly repeat motions that may include the wrists, hands and/or fingers
* Constantly assess the accuracy, neatness and thoroughness of work assigned
* Light work that includes lifting and moving objects up to 20 pounds constantly
* Occasionally ascend or descend ladders, stairs, step stools, etc
* Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Dental
* Vision
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Cabela's
Teller Part Time West Park Branch
Teller Job 8 miles from Richmond
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.
About this role:
Wells Fargo is seeking a 20-hour Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercises judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers financial needs
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* Bilingual speaking and listening proficiency in Spanish/English (remove if not needed)
Desired Qualifications:
* 6+ months of experience interacting with people, demonstrated through work, military, or education
* Customer service focus with experience handling complex transactions across multiple systems
* Ability to educate and connect customers to technology and share the value of mobile banking options
* Ability to interact with integrity and professionalism with customers and team members
* Experience working with others on a team to meet customer needs
* Cash handling experience
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Well-organized, independent and able to prioritize in a fast-paced environment
* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* This position is not eligible for Visa sponsorship
Posting Location(s):
* 9801 West Broad Street Glen Allen, VA 23060
Posting End Date:
3 Apr 2025
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Sr. Teller
Teller Job 14 miles from Richmond
Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide.
At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers.
A Sr. Teller is tasked with demonstrating a passion for excellence while assisting new and existing customers with their immediate, short-term and long-term financial needs through the handling of transaction, new account openings, and appropriate partner referrals and complying with regulations, policies, and procedures. This role requires a basic understanding of banking procedures.
Responsibilities:
* Deliver outstanding service while performing a variety of customer transactions and inquiries.
* Offer guidance to customers and provide a full spectrum of customer services.
* Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
* Processing routine transactions like cash deposits, withdrawals, checks, transfers, and balance inquiries.
* Meeting customer needs through effective customer service.
* Ensuring all transactions are accurate and free of errors.
* Maintaining a cash drawer and balancing it at the end of the shift.
* Adhering to all financial and banking procedures.
* Resolving customer complaints in a timely and efficient manner.
* Identifying opportunities to suggest bank products to meet customer needs.
* Achieve individual sales goals.
* Support accomplishment of branch sales goals by identifying customer needs and promoting/selling the Bank's products/services.
* Develop strong customer relationships through performing new account follow-up for business and personal accounts and performing account maintenance in a timely manner.
* Identify opportunities to grow relationships and independently call on and develop new, existing, and prospective consumer and business customers.
* Complete arrangements and documents for special services.
* Stay informed of industry trends, competitor information, and maintains knowledge of the Bank's products/services and pricing.
* Utilize software to identify customers' needs and refer to other lines of business.
* Perform branch functions and support other branch employees.
* Adhere and help to ensure adherence to operational guidelines.
* Audit drawers and perform spot checks on cash drawer limits when necessary.
* Plan, monitor and adhere to the cash requirements of the branch; place cash order and prepare shipment.
* Endure satisfactory audit ratings are achieved at the branch level.
* May provide Notary services, Signature Guarantee and serve as back up for branch leadership when necessary.
* Maintain compliance with and adhere to all state and federal regulations and bank policies.
* Other tasks as assigned.
Skills:
* Basic understanding of banking operations.
* Excellent customer service and interpersonal communication skills.
* Ability to solve routine problems.
* Capability of working effectively in a team.
Requirements
Education:
* A High School Diploma is required for this role.
* Any additional qualification or certification in banking or finance will be considered a plus.
Job Tasks:
* Work all branch hours, including weekend and evenings required.
* Attention to detail with accuracy.
* Ability to operate on a team.
* Ability to ask questions and build rapport.
* Must maintain internal and external confidentiality.
* Successful completion of the required background checks.
* Assisting customers with routine deposits and withdrawals.
* Resolving customer queries and complaints.
* Maintaining and balancing a cash drawer.
* Complying with all regulating banking laws and procedures.
Software Application:
* Basic knowledge of banking software and Microsoft Office Suite.
Years Of Experience:
* 1-2 years previous experience as a teller
* Sales experience, focused in cross-selling products and services required.
Physical Requirements:
* This job requires standing for long hours and handling of cash and financial documents.
* The ability to operate standard office equipment, including a cash drawer, receipt validators, and pressure encoders is also required for this role.
* Any additional qualification or certification in banking or finance will be considered a plus.
Part Time (20 Hours) Associate Banker S Laburnum at White Oak, Henrico, VA
Teller Job In Richmond, VA
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Universal Banker
Teller Job In Richmond, VA
The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service.
RESPONSIBILITIES:
Service Area Responsibilities:
* Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
* With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.
Financial Sales Responsibilities
* Responsible for keeping current and being knowledgeable of all Bank's products and services in order to communicate to new and existing clients.
* Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
* Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
* Based on customer's needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
* Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
* Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services
Operational/Regulatory/Security Responsibilities:
* Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
* Comply with all department and company policies, procedures and overall security
* Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
* Work closely with other departments as necessary to troubleshoot and resolve customer situations.
* Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
* Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
* May be responsible for branch opening/closing procedures
* Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow
Qualifications
* High school diploma or equivalent required, Bachelor's degree a plus
* Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
* Prior experience in handling and being accountable for money is required
* Ability to successfully complete the Bank's in-house Training Program within a reasonable timeframe required
* Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
* Excellent verbal and written communications skills in Spanish or additional language a plus.
* Ability to perform basic math calculations is required
* Demonstrates ability to interact confidently with clients is essential
* Ability to be initiative in self-directed learning of Bank's products/services in order to expand and become well versed with the products/services offered.
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Products (Word, Excel) required
* Understanding and working knowledge of appropriate core banking system is beneficial
* Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
* Demonstrated professionalism is required
* Ability to travel within branch region of up to 15%
KEY COMPETENCIES:
* Relationship and account management
* Business Development
* Accountability
* Organization and Time Management
* Collaboration
Essential Functions:
* Sitting and standing for extended periods of time.
* Ability to reach over teller counter or desk area to receive customer transaction documents
* Ability to lift and carry up to 20 lbs
* Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
* Ability to converse and exchange information with all levels of staff within organization.
* Ability to observe, perceive, identify, and translate data
* Ability to travel via automobile or public transportation
Company Profile
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Nearest Major Market: Richmond
Job Segment: Bank, Banking, Administrative Assistant, Developer, Banker, Finance, Administrative, Technology
Universal Banker I (Downtown Richmond Financial Center)
Teller Job In Richmond, VA
C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.
We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career.
We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Within approximately 12 months of your development, you will gain consumer lending training. Upon successful completion of consumer lending training, you will gain consumer lending accountability.
Responsibilities
Growth and Business Development (60%):
Role models all aspects of C&F's “Focused on You” brand.
Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Reviews customer accounts to make appropriate decisions regarding the requested transaction.
Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Acquires new consumer customer relationships by leveraging internal and external lead sources.
Attends networking/community events to build prospect list and acquire new customer relationships.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions.
Influences, educates, and connects customers to technology.
Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership.
Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting.
Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness.
Manages Risk (20%):
Complies with all BSA/CIP requirements with all new account and existing customer interactions.
Submits all customer documentation accurately and in a timely manner.
Resolves all outstanding tracking items within specified guidelines.
Takes ownership of other operational risk management tasks as delegated
Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency.
Balances drawer at the end of the day.
Teamwork and Influence (20%):
Provides fill-in staffing to other market branches as needed.
Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings.
Leads C&F Active Site Leadership when not with a customer.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers.
Qualifications
Education and Experience:
Required Qualifications:
High school diploma or GED
One year of teller or cash handling experience
One year of customer relationship building or sales experience
Preferred Qualifications:
One year or more of branch banking or lending experience
Experience with sourcing and prospecting for new clients and relationship building
Knowledge, Skills, and Abilities
Required Qualifications:
Excellent interpersonal and communication skills, including a desire to interact with customers and prospects.
Ability to deepen and enhance customer relationships.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements.
Preferred Qualifications:
General knowledge of bank operations, policies, and procedures.
Ability to generate demand through prospecting and setting meetings.
Travel
Must be able to travel to all Bank locations, including subsidiaries.
Physical demands:
Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking.
Work Environment:
Work is performed in a retail branch environment (on-site).
Note:
This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization.
Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.
Travel 10% Education High School Diploma/GED We can recommend jobs specifically for you! Click here to get started.
Teller Retail Banker
Teller Job In Richmond, VA
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
* Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
* Processing transactions, opening accounts, and performing account maintenance.
* Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
* Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
* 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
* Previous instore banking experience is preferred, but not required.
* Must be positive and engaging.
Formal Education & Certification:
* High School Diploma or equivalent required.
Work Status:
* Full-time.
Supervisory Responsibility:
* No.
Travel:
* Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
* Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Universal Banker I (Downtown Richmond Financial Center)
Teller Job In Richmond, VA
C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.
We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career.
We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Within approximately 12 months of your development, you will gain consumer lending training. Upon successful completion of consumer lending training, you will gain consumer lending accountability.
Responsibilities
Growth and Business Development (60%):
Role models all aspects of C&F's “Focused on You” brand.
Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Reviews customer accounts to make appropriate decisions regarding the requested transaction.
Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Acquires new consumer customer relationships by leveraging internal and external lead sources.
Attends networking/community events to build prospect list and acquire new customer relationships.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions.
Influences, educates, and connects customers to technology.
Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership.
Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting.
Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness.
Manages Risk (20%):
Complies with all BSA/CIP requirements with all new account and existing customer interactions.
Submits all customer documentation accurately and in a timely manner.
Resolves all outstanding tracking items within specified guidelines.
Takes ownership of other operational risk management tasks as delegated
Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency.
Balances drawer at the end of the day.
Teamwork and Influence (20%):
Provides fill-in staffing to other market branches as needed.
Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings.
Leads C&F Active Site Leadership when not with a customer.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers.
Qualifications
Education and Experience:
Required Qualifications:
High school diploma or GED
One year of teller or cash handling experience
One year of customer relationship building or sales experience
Preferred Qualifications:
One year or more of branch banking or lending experience
Experience with sourcing and prospecting for new clients and relationship building
Knowledge, Skills, and Abilities
Required Qualifications:
Excellent interpersonal and communication skills, including a desire to interact with customers and prospects.
Ability to deepen and enhance customer relationships.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements.
Preferred Qualifications:
General knowledge of bank operations, policies, and procedures.
Ability to generate demand through prospecting and setting meetings.
Travel
Must be able to travel to all Bank locations, including subsidiaries.
Physical demands:
Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking.
Work Environment:
Work is performed in a retail branch environment (on-site).
Note:
This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization.
Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.
Travel 10% Education High School Diploma/GED
Universal Banker - 10th & Main
Teller Job In Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description:Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Banking Associate
Teller Job 23 miles from Richmond
Manage individual cash drawer and process customer transactions
Maintain established teller cash drawer limits (top & bottom) and adhere to the work quality standards as outlined in the Teller Balancing Standards.
Assist customers with account maintenance, service issues and inquiries to include but not limited to change of address, debit card servicing, stop payment, etc.)
Assist with all bank functions (e.g. night drop, notary, ATM duties)
Cross-sell additional bank products other than those requested by the customer.
Achieve stated individual sales goals.
Refer clients to other departments
Provide exceptional customer service.
Be flexible and adaptable to frequent changing environments, particularly important for Banking Associates who often work outside of their home branches.
Be up to date with all technology and remote services.
Attendance: Reporting to work on time and on scheduled day at your scheduled location.
Face-to-face interaction with co-workers and the ability to work in a team environment.
Other Duties: (Additional things necessary to assist)
Perform other branch specific tasks as defined by the Banking Center Manager or the Assistant Banking Center Manager.
Process loose coin and maintain the coin machine.
Facilitates cash shipments/orders
Assist in balancing vault and ATM cash.
Order branch supplies as required by branch activities.
Assist customers in entering their safe deposit boxes.
Log activity and customer interaction in Synapsys
Liaison to special projects.
Training: (Training required to be fully proficient in this position)
Computer/Software training.
Product specific training (e.g. IRA's).
Quality customer service, including telephone etiquette.
Bank security.
Regulation CC (Procedures for placing holds on checks)
HR training
Bank Secrecy Act
Privacy Act
Other compliance training as assigned
Communication: (Requirement to communicate orally and verbally)
Each Banking Associate must possess well refined verbal and written communications skills to effectively and efficiently execute their duties. Effective communication with subordinates, management, and customers will greatly impact the success of the branch.
Knowledge and Skills: (Any academic levels, years of experience or required skill)
Proficiency in the above listed “training” requirements will be expected of each Banking Associate. Due to differences in personal experiences and education levels, these skills will be evaluated on an individual basis. Each Banking Associate will be required to pass a product proficiency exam annually and adhere to teller balancing standard requirements.
Working Conditions: (How much time is spent standing, sitting, talking, use of hands, requirements to lift maximum weight amount and frequency)
Depending upon the role of the Banking Associate, the majority of the day is generally spent at either the teller window or at a desk. The BA position requires the ability to move about the office and continuously operate a computer and other office machinery. In addition, some duties require the ability to move 45lbs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Other details
Pay Type Hourly
Part Time Customer Service Clerk
Teller Job 45 miles from Richmond
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.
Perform duties of floor monitor when one is not assigned to be on-duty. May be assigned to be the on-duty floor monitor. Perform the duties of cashier and bagger when appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age.
PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of American currency.
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills.
PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to
finger, handle, or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and color and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is occasionally exposed to wet and/or humid
conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
Additional Information
* Posting Date: Feb 25, 2025
Compensation
New Hire
Teller Job 25 miles from Richmond
**New Hire - Production Associate** **Pay Rate** : $20.35 /hr. - $27.02/hr. **Category/Shift** : Hourly Full-Time (Monday-Friday with weekends as needed) Openings On All Shifts 1st Shift: 7a-3p 2nd Shift: 3p-11p 3rd Shift: 11p-7a **Physical Location** : Petersburg Box
2333 Wells Rd.
Petersburg, VA 23805
************
**The Job You Will Perform:**
+ Counting and stacking finished product
+ Reading factory orders
+ Accurately reading gauges and other test equipment
+ Utilizing basic shop math, inspecting
+ Accurately completing quality and administrative documents and following directions
+ This person will also be assigned to clean-up functions such as blowing down the machine, wiping off shafts, cleaning ink systems, vacuuming and sweeping the machine area, as well as picking up and shredding scrap.
**The Skills You Will Bring:**
+ Counting and stacking finished product
+ Reading factory orders
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term Disability, 401(k) and/or Pension (where applicable), Paid Time Off, Education & Development (including Tuition Reimbursement), and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Leadership training, promotional opportunities
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were $18.9 billion. Additional information can be found by visiting internationalpaper.com.
International Paper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by law.
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Location:
Petersburg, VA, US, 23805
Category: Hourly Job
Date: Mar 27, 2025
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Teller - Entry Level
Teller Job In Richmond, VA
Bank Teller: + Schedule: 40 hours/week, (Monday - Friday 8am - 5:30pm & Saturday 8:30am - 1:30pm) + Pay: $18-19/hr Job Description: To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
Responsibilities
- Analyze, research and resolve problems and discrepancies related to member accounts/loans
- Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
- Counsel current and prospective members about company products and services
- Ensure cash and other negotiable instruments are handled properly
- Identify opportunities to cross service products and increase product penetration
- Perform platform banking functions
- Assist level I team members
- Understand and comply with federal and other regulations relating to financial products and services
- May assist with Branch Office vault opening, closing and balancing procedures
- May serve as a Branch Office and/or ATM vault custodian
- Perform other duties as assigned
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Richmond,VA.
Application Deadline
This position is anticipated to close on Mar 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Part Time Teller - 20 Hours
Teller Job In Richmond, VA
PRIMARY FUNCTION:
Saturday: Every Saturday
Mon: 10:15-6:30
Off: Tues, Weds, Thursday
Fri: 8:45-6:30
(Basically work the 1st and last day of the week)
Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures. Builds and maintains member relationships by recommending VACU products and services.
JOB DUTIES AND RESPONSIBILITIES:
Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security.
Meets member needs by maintaining appropriate knowledge of all VACU products and services.
Makes appropriate referrals of VACU products and services.
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority.
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy.
Demonstrates basic knowledge of safe deposit box access procedures.
Provides quality service by following all member service expectations.
Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy.
Other duties may be required and assigned by the supervisor
JOB QUALIFICATIONS:
Knowledge: Good understanding of products and services offered by financial institutions preferred.
Skills: Satisfactory computer skills preferred.
Abilities: Math aptitude; professional appearance, manner and communication skills.
Minimum Education and Experience: Minimum of high school diploma or equivalent. Cash handling/business experience, preferably at a financial institution.
PHYSICAL REQUIREMENTS:
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.