Teller
Teller Job 5 miles from Pharr
It's about being kind because kindness is the best currency.
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller,
you
are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver
our
kind of banking experience-the kind that makes people
want
to stop by the bank and say hello.
What you'll do:
Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
Perform daily credit and debit transactions in compliance with established bank policies and procedures
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
Manage risk while actively practicing loss prevention
Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Required Availability: Monday-Friday, 7am-6:30pm with Saturdays, 8:30am-1:30pm
Additional Preferred Skills:
Excellent written and verbal communication skills
Next-level customer service skills
Proficiency in Microsoft applications
Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
Teller
Teller Job 10 miles from Pharr
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under direct supervision, processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Provides excellent customer service by maintaining a courteous and professional disposition while accurately processing customer transactions.
Responsibilities
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Informs customers of bank products and services, features and benefits; refers customers to appropriate staff.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Verifies customers' signatures, account ownership, and identification. Utilizes banking system to obtain account numbers and balances to research customers' transaction questions.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Other duties as required.
Qualifications
High School diploma, general education degree (GED), or equivalent required.
Six months previous cash, sales and/or customer service required.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Part Time Teller
Teller Job 4 miles from Pharr
Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.
ESSENTIAL JOB FUNCTIONS
* SALES & SERVICE
* Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
* Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
* Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
* Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members.
* Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
* Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
* Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
* Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
* TELLER DUTIES
* Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary.
* Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
* Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
* COMPLIANCE & REGULATIONS
* Serve in a dual control role when needed.
* Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
* Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
* Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
4. All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: Branch Manager or Teller Manager where applicable.
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
Qualifications
REQUIREMENTS
EDUCATION
High school Diploma/GED is required.
EXPERIENCE
Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties. Six (6) months of cash handling or cross-selling experience is preferred. Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.
PHYSICAL REQUIREMENTS
Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. May be required to stand for extended periods of time. Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction.
EQUIPMENT SKILLS
Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.
Teller
Teller Job 5 miles from Pharr
It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello.
What you'll do:
* Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
* Perform daily credit and debit transactions in compliance with established bank policies and procedures
* Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
* Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
* Manage risk while actively practicing loss prevention
* Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
* Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
* Required Availability: Monday-Friday, 7am-6:30pm with Saturdays, 8:30am-1:30pm
Additional Preferred Skills:
* Excellent written and verbal communication skills
* Next-level customer service skills
* Proficiency in Microsoft applications
* Cash-handling experience
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
* Medical, dental, vision, long-term disability, and life insurance
* 401(k) matching
* Generous holiday and paid time off schedule
* Tuition reimbursement
* Extensive health and wellness programs, including our Employee Assistance Program
* Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
Universal Teller I (Part Time)
Teller Job 5 miles from Pharr
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
Teller
Teller Job 10 miles from Pharr
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under direct supervision, processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Provides excellent customer service by maintaining a courteous and professional disposition while accurately processing customer transactions.
High School diploma, general education degree (GED), or equivalent required.
Six months previous cash, sales and/or customer service required.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
Informs customers of bank products and services, features and benefits; refers customers to appropriate staff.
Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
Verifies customers' signatures, account ownership, and identification. Utilizes banking system to obtain account numbers and balances to research customers' transaction questions.
Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
Other duties as required.
Teller
Teller Job 9 miles from Pharr
JOB CLASSIFICATION
Full / Part-time: Full-time
Hours Per Week: 40 hours
At Vantage Bank, we have a passion for helping our customers, taking care of our employees, a strong commitment to diversity, building relationships and delivering exceptional customer service.
The Teller is the primary point of contact for many customers visiting the branch to conduct transactions. The Teller effectively handles customer inquiries and issues. They seize each opportunity for “relationship growth” which includes remaining informed, recognizing potential needs for additional services and successfully offers additional services either directly or through the Bank's referral processes. In addition to handling customer transactions efficiently and effectively, the Teller is accountable for protecting the Bank's by closely following all risk and operational policies and procedures.
ESSENTIAL DUTIES:
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.
Ability to work accurately and deal with job pressure and deadlines.
Promotes and maintains positive relations with all contacts, customers and potential customers.
Complies with all department and company policies and procedures.
Contributes to the fulfillment of department and company objectives and goals.
Performs as a team member in allocating and coordinating the workflow.
May train new employees and answer co-worker questions.
May be involved in ordering, receiving, verifying, and distributing cash.
Operates a teller window to serve the bank's customers by: (a) Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts; (b) Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks; (c) Balance cash daily; (d) Accepting payments for all loan transactions; (e) May be responsible for bank opening/closing.
Opens and closes the vault.
Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
Makes concentrated effort to solve customer problems and identifying and responding to customer's needs effectively.
Follows teller over/short policy.
Processes daily work through branch capture.
Sends transport monitor to ITI.
Processes adjustments in branch capture as needed.
Consistently meets or exceeds productivity and quality standards.
Maintains a position of trust and responsibility by keeping all customer business confidential.
Assists customers by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
Responsible for making sure that teller cash box limits are respected at all times.
Other duties as assigned.
Requirements
QUALIFICATIONS:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School diploma or general education degree (GED), or equivalent required.
Previous cash handling, sales or customer service experience required. Prior banking experience preferred.
Excellent verbal, written, and interpersonal communication skills.
Bilingual - English/Spanish preferred
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Strong computer skills and the ability to learn and utilize custom banking systems and applications.
Must be versatile and have a willingness to assist and perform duties with enthusiasm.
Ability to be flexible and adjust to changing schedules.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
Must comply with established security and control standards; and always maintain accountability and control of cash.
Must have a strong desire and ability to influence, educate and connect customers to technology
Ability to work well in a team environment with the ability to interact well, and in a positive manner, with co-workers and management
EOE/M/F/D/V
BANK SECRECY ACT (BSA)
All employees of Vantage Bank Texas, herein referenced to as the “Bank”, must comply with the terms of the BSA Policy upon acceptance of this position. The primary responsibility for enforcement of this policy and its operating procedures rests with the BSA/AML/OFAC Officer. However, it is the responsibility of each employee to take the required BSA training modules and become familiar with and adhere to the Bank Secrecy Act, Anti Money Laundering and Office of Foreign Asset Control Policy.
Part Time Teller
Teller Job 4 miles from Pharr
Job Details Entry Alamo Branch - Alamo, TX Part TimeSummary
Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.
ESSENTIAL JOB FUNCTIONS
SALES & SERVICE
Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members.
Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
TELLER DUTIES
Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary.
Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
COMPLIANCE & REGULATIONS
Serve in a dual control role when needed.
Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
4. All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: Branch Manager or Teller Manager where applicable.
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
Qualifications
REQUIREMENTS
EDUCATION
High school Diploma/GED is required.
EXPERIENCE
Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties. Six (6) months of cash handling or cross-selling experience is preferred. Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.
PHYSICAL REQUIREMENTS
Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. May be required to stand for extended periods of time. Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction.
EQUIPMENT SKILLS
Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.
Teller McAllen Main 10th Street
Teller Job 5 miles from Pharr
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Teller Full Time, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills. This position, within PNC's Retail Branch Banking Network, is based in McAllen Texas at the McAllen Main 10th Street branch.
Bilingual Spanish PreferredJob Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller I (PT)
Teller Job 10 miles from Pharr
Job Details Lone Star Plaza - Edinburg, TX Part TimeDescription
The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently processes transactions while building relationships with customers to identify financial needs and recommends banking solutions
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed.
Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed
Actively contributes to help meet the banking center's goals, as well as individual referral goals
Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performs other related duties as required and assigned
Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School Diploma or GED
Bachelor's degree in business, marketing, or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
(1) year of cash handling experience
Has the ability to learn and adapt to new information and technology platforms
Bilingual in English and Spanish, required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
ORGANIZATION
This position reports to the Service Manager
This position does not oversee other positions
TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
Universal Teller I (Part Time)
Teller Job 47 miles from Pharr
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
* Process paying and receiving teller transactions
* Deliver the IBC Experience by providing prompt, efficient and friendly customer service
* Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
* Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
* Perform successfully to the Sales Performance Goals and Referral Programs
* Participate in product and service initiatives for bank growth
* Attend company meetings
* Process foreign currency transactions
* Follow proper procedures to minimize errors and reduce losses
* Assist in solving issues that pertain to customer transactions
* Answer all banking related inquiries
* Operate and maintain all necessary teller equipment
* Assist with branch procedures under dual control requirements including the branch opening/ closing
* Assist on-the-job training for their branch and other branches
* Flexibility to report to work and assist other branches
* Perform the duties of the sales functions
* Perform other duties as assigned
SKILLS
* Good oral and written communication (Bilingual preferred for border markets).
* 10 Key
* Focus on Quality/ Accuracy
* Teamwork
* Sensitivity to Guidelines
* Focus on Sales/ Results
* Service Oriented
* Learning Strategies
* Mathematics
* Critical Thinking
* Problem solver
* Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
* High school graduate or GED equivalent
* 1 to 6 months cash handling preferred
* 1 + years of experience interacting with people preferred
Teller Brownsville FM 802
Teller Job 47 miles from Pharr
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Teller Full Time, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills. This position, within PNC's Retail Branch Banking Network, is based in Brownsville Texas at the Brownsville FM 802 branch.
Bilingual Spanish Preferred
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part Time Teller
Teller Job 5 miles from Pharr
Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.
ESSENTIAL JOB FUNCTIONS
* Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
* Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
* Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
* Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members.
* Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
* Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
* Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
* Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
* Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary.
* Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
* Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
* Serve in a dual control role when needed.
* Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
* Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
* Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
* Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.
* Responsible for completing BSA/AML compliance training annually.
* All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: Branch Manager or Teller Manager where applicable.
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
Qualifications
EDUCATION
* High school Diploma/GED is required.
EXPERIENCE
* Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties.
* Six (6) months of cash handling or cross-selling experience is preferred.
* Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.
PHYSICAL REQUIREMENTS
* Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead.
* Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.
* May required to stand for extended periods of time.
* Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction.
MENTAL REQUIREMENTS
* Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
* Must have a strong ability to read and carry out various written instructions and follow oral instructions.
* Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence.
* Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
* Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and or fast pace.
* Must be able to effectively handle multiple, simultaneous, and changing priorities.
* Must be capable of exercising highest level of discretion on both internal and external confidential matters.
EQUIPMENT REQUIREMENTS
* Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment.
I acknowledge that I have received, read, and understand this . I agree to perform to the best of my abilities the functions and duties described herein, with or without reasonable accommodation. I understand that this does not constitute an employment contract or alter my "at-will" employment status. I further understand that the duties and responsibilities described in this Job Description are subject to change or modification, as determined by management, and that I am responsible for performing any job duties, or other tasks, and responsibilities that may be assigned, and/or directed by management.
Teller
Teller Job 12 miles from Pharr
divstrong Description/strongbr/pspan Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!/span/p p /p pUnder direct supervision, processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Provides excellent customer service by maintaining a courteous and professional disposition while accurately processing customer transactions. /pbr/br/strong Responsibilities/strongbr/ul
li Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions. /li
li Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders./li
li Informs customers of bank products and services, features and benefits; refers customers to appropriate staff. /li
li Performs branch opening and closing duties as scheduled and in line with security and dual control requirements. /li
li Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing. /li
li Verifies customers' signatures, account ownership, and identification. Utilizes banking system to obtain account numbers and balances to research customers' transaction questions./li
li Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency./li
li Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department./li
li Other duties as required./li
/ulbr/br/strong Qualifications/strongbr/ul
li High School diploma, general education degree (GED), or equivalent required./li
li Six months previous cash, sales and/or customer service required./li
li Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills./li
li Excellent verbal, written and interpersonal communication skills./li
li Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment./li
li Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems./li
/ul
pi The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company./i/pbr/br//div
Teller
Teller Job 12 miles from Pharr
Job Details Weslaco Branch - Weslaco, TX Part TimeDescription
Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account services, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.
ESSENTIAL JOB FUNCTIONS
SALES & SERVICE
Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members.
Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
TELLER DUTIES
Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor as necessary.
Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
COMPLIANCE & REGULATIONS
Serve in a dual control role when needed.
Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
4. All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: Branch Manager or Teller Manager where applicable.
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
Qualifications
REQUIREMENTS
EDUCATION
High school Diploma/GED is required
EXPERIENCE
Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties. Six (6) months of cash handling or cross-selling experience is preferred. Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.
PHYSICAL REQUIREMENTS
Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. May be required to stand for extended periods of time. Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction.
EQUIPMENT SKILLS
Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.
Teller/Customer Service Representative
Teller Job 9 miles from Pharr
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under direct supervision, the Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will also assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
Universal Teller I (Part Time)
Teller Job 30 miles from Pharr
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
Teller I
Teller Job 47 miles from Pharr
Job Details Brownsville - Brownsville, TXDescription
The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently process transactions while building relationships with customers to identify financial needs and recommends banking solutions
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed
.
Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
Actively contributes to help meet the banking center's goals, as well as individual referral goals
Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performs other related duties as required and assigned
Qualifications
QUALIFICATIONS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School Diploma or GED
Bachelor's degree in business, marketing or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
(1) year of cash handling experience
(1) year of Banking Experience
Has the ability to learn and adapt to new information and technology platforms
Bilingual in English and Spanish, required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
ORGANIZATION
This position reports to the Service Manager
This position does not oversee other positions
TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
ATTENDANCE
Punctuality and regular attendance should be regarded as essential functions of any position at Lone Star National Bank.
Among other things, "good attendance habits" mean the following:
Be at your workstation ready for work by the start of each workday
Remain at your workstation, unless the needs of the job require being elsewhere, except during authorized breaks (including restroom breaks)
Take only the time normally allowed for breaks
Call in and notify your supervisor or another member of management if you are going to be either absent or tardy
Alternate work arrangements such as telecommuting or working from home are not permitted by Lone Star National Bank
LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
Teller
Teller Job 12 miles from Pharr
Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account services, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.
ESSENTIAL JOB FUNCTIONS
* SALES & SERVICE
* Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
* Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
* Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
* Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members.
* Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
* Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
* Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
* Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
* TELLER DUTIES
* Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor as necessary.
* Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
* Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
* COMPLIANCE & REGULATIONS
* Serve in a dual control role when needed.
* Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
* Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
* Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
4. All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: Branch Manager or Teller Manager where applicable.
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
Qualifications
REQUIREMENTS
EDUCATION
High school Diploma/GED is required
EXPERIENCE
Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties. Six (6) months of cash handling or cross-selling experience is preferred. Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.
PHYSICAL REQUIREMENTS
Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. May be required to stand for extended periods of time. Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction.
EQUIPMENT SKILLS
Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.
Universal Teller I (Part Time)
Teller Job 47 miles from Pharr
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred