Teller Jobs in Norwalk, IA

Full-time Description The Teller I is responsible for providing quality customer service per Bank standards in accurately and efficiently completing various financial transactions in adherence to all Bank policies. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Portray a positive company image and engage in professional and friendly communication with customers Actively listening to customer needs and inquiries to determine appropriate service actions Refer any customer questions regarding products or services to the appropriate person Accurately enter customers' transactions into computer to record transactions and issues computer-generated receipts Cash checks and pay out monies after verifying signatures/endorsements are correct, written and numerical amounts agree, and accounts have sufficient funds Balance/count currency, coin, and checks in cash drawers by hand or using currency-counting machine, and calculate daily transactions using computers, calculators, or adding machines Receive and count daily inventories of cash and drafts. Monitor bank vaults and ATM's to ensure cash balances are correct. Order a supply of cash to meet daily needs Carry out special services for customers as requested in adherence to Bank policy Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits Identify transaction mistakes when debits and credits do not balance Arrange monies received in cash boxes and coin dispensers according to denomination. Resolve problems or discrepancies concerning customers' accounts Explain, promote, or sell Bank products or services using computerized information about customers to tailor recommendations Count, verify, and post armored car deposits Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items Perform clerical tasks such as typing, filing and answering multi-line phone system Performing all other duties as assigned Requirements EDUCATION & EXPERIENCE High School Diploma or equivalency preferred Minimum of one (1) year of experience in customer service/cash handling Central Bank is an Affirmative Action and Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Our Customer Service Clerk/Office Administrative Assistants are pivotal to our operations. Come join our Des Moines, IA office today! JOB Details + Hourly Pay + Assist Terminal with clerical tasks + Reviews and investigates overages, shortages, and damages to reduce or eliminate loss and damage claims. + Performs other work-related duties as assigned + Work with customer service + Assist Service Center Manager + Help with Billing related issues Join us in making history. MME Inc. was founded over 100 years ago. Over the last century, our Customer service Clerks/ Office administrative assistants have made a difference. Our local customer service representatives help customers enjoy the benefits of doing business with an LTL industry leader. Come see why Office Clerks and administrative assistants have chosen MME for over 100 years. More Benefits + Competitive Compensation & paid weekly + High Deductible Health Plan with associated Health Savings Account + Company contribution to Health Savings Account + Vision & Dental Insurance available + Group Disability, accident, medical bridge, and critical illness coverage available + 401K plan with company match + Paid Vacation & Personal Leave + Paid Holidays + Direct Deposit + Company-Paid Life Insurance + Will Planning Assistance + Employee Assistance Program Pay Range: - , General Benefits: + 1+ years customer service / clerical experience is preferred + Excellent communication and customer service skills + Computer skills - email, excel, word, etc + Ability and willingness to learn + High school diploma or equivalent

What You'll Be Doing As a Teller at Bank Iowa you will be responsible for providing an exceptional client experience, both in person and on the phone in our Johnston location. You will be responsible for processing both business and individual banking transactions while managing a cash drawer, which includes balancing cash accurately and efficiently. Tellers also maintain and develop a working knowledge of basic bank products and services; and support the sales and service efforts of the teller team by identifying and referring sales opportunities to the appropriate bank team member. This role offers an exciting opportunity for candidates with prior teller, banking, or some retail sales experience who are interested in beginning a career in banking at Bank Iowa. Provides an exceptional client experience while supporting client banking needs, such as deposits, withdrawals, payments and other typical teller transactions. Answers client questions and inquiries and provides account information both in person and on the phone. Develops relationships with clients and contributes to improving their financial wellness while supporting and furthering their relationship at the bank. Our Johnston location is open between the hours of 8:30 AM to 5:30 PM Monday through Friday and 9:00 AM to 12:00 PM on Saturdays. Requirements Skills/Experience You'll Need High School Diploma/G.E.D. 6 months to 1 year cash handling and/or client experience, in professional office environment preferred. Ability to exhibit professionalism with internal and external clients. Ideal candidates will have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions for those needs, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications. What you'll love about us Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here. A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing. Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big. Blending work and life - As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives. Continued learning opportunities - Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well as, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs. Community Involvement - Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO. Recognition - Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Full-time Description TITLE: Community Banker JOB FAMILY: Community Bankers DEPARTMENT: Retail Banking PAY GRADE & FLSA: 3; Non-exempt The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: Process client transactions in a professional and efficient manner while following established policies and procedures. Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. Balance cash vault according to established procedures. Process requests for foreign currency transactions. Identify potential fraud accounts and take appropriate action to prevent loss. Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. Follow all established procedures to ensure compliance with federal regulations. Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. Actively promote banking products and services to the community. Answer client questions, address client concerns, and provide resolutions to inquiries. May quote client deposit rates. Collaborate with other team members to ensure a positive banking experience for all clients. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Assist with client outreach and demonstrate support for company culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: High school diploma or equivalent required. Previous banking, client service, or related field with cash handling experience. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Strong interpersonal and written communication capabilities. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Requires travel to other bank locations. Availability to work on Saturdays. Overtime may be required. Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

Teller - Des Moines IA Rochester Armored Car, Premier Armored Services provider is a Team oriented, family-owned business that is looking to add qualified members to its Team. With Honesty and Integrity. Job Description: Processing / verifying deposits, orders & ATM Cash in a timely manner. Prepare orders & replenishment for next day. Count verifies and report currency inventory daily. Other duties as assigned. Identifies Counterfeit. Secure Preparation. Monday - Friday 6:00am - 4:00pm (work must be completed) Benefits for full time positions include: 401(K) Paid Time Off Paid Holidays Uniforms provided at no cost. Health Insurance Requirements: Minimum 21 years of age Lift at least 50 pounds (cash & coin bags) Must be able to stand for you entire shift without sitting Previous Cashier or Teller experience is a plus but will also train. Must be Detail-oriented with basic Math skills. Experience working in a fast-paced environment Pass Comprehensive Background - Criminal, Credit & Drug Screening Unrestricted wrist, hand, and finger dexterity Ability to perform light data entry

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today! General Description Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of financial transactions in a timely and accurate manner. Maintain security of assigned cash, balancing each day's transactions and verifying cash totals. Essential Duties and Responsibilities * Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. * Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products. Meets or exceeds referrals expectations. Consistently and accurately uses CRM program. This duty is performed about 20% of the time. * Responsible for balancing each day's transactions and verifying cash totals. Responsible for locating any cash differences and ensuring that they are properly documented and reviewed. Meets or exceeds balancing expectations. This duty is performed about 20% of the time. * Processes all transactions efficiently and accurately. Meets or exceeds POD error expectations. This duty is performed about 15% of the time. * Maintain confidentiality of customer account information, security alarm codes, and general codes used within the facility. Ensures effective implementation of bank security policies and procedures, and attends annual BSA and Security training. This duty is performed about 10% of the time. * Ensures full compliance with and implementation of all bank policies and procedures. Is familiar with and has working knowledge of appropriate banking regulations. This duty is performed about 15% of the time. * Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML). * Performs any other related duties as required or assigned. Education and Experience Requirements * High school diploma or GED * 0 to 6 months of related experience or training * Prior banking or cash handling experience is preferred * Regular use of desktop/laptop computer, basic operating systems, and specialized software systems. * Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing * Ability to add, subtract, multiply and divide At Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc…), please contact Human Resources at ************. Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, gender, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation or any other basis prohibited by law. Monday - Friday 8:30 AM - 5:35 PM; Saturday 8:40 AM - 12:10 PM Total Hours: 40 5456

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. is located at our Clive, IA Hickman Rd. branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. * Generous Paid Time Off (PTO) in addition to paid federal holidays. * Child Care Assistance Program for eligible dependent(s). * Exercise reimbursement program for employees. * The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds. * Answers customer's questions in person and/or on the telephone. * Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports. * Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative. * Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. * Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency. * Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof. * Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches. * Improves teller job knowledge by attending training sessions. * Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES * Ability to handle sensitive confidential and sensitive information. * Excellent mathematical aptitude. * Excellent communication skills both written and verbal. * Strong interpersonal skills. * Excellent writing and communication skills with strong attention to detail. EDUCATION AND/OR EXPERIENCE * High School Diploma or general education degree (GED) required * Experience in a cash handling role preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. * Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently * Handling - Frequently * Hearing - Frequently * Lifting - Occasionally * Sitting - Occasionally * Standing - Frequently * Talking - Frequently * Walking - Occasionally * Noise Level - Moderate * Typical Work Hours - Vary based on scheduling/business need * Regular and Predictable Attendance - Required If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

Greater Iowa Credit Union is seeking a Teller to assist members and potential members with their financial transactions and cross-sell Greater Iowa products and services. Hours: Monday - Thursday 11 am to 5:30 pm, Friday 11 am to 6 pm, and Rotating Saturday's 9 am to Noon Location: Serving our Somerset Branch located at 2623 Northridge Parkway, Ames, IA 50010. Role: To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Essential Functions & Responsibilities: Receives and processes member financial transactions, including deposits, withdrawals, and loan payments; sells money orders and traveler's checks to members; transfers amounts from member accounts as directed. Post transactions to member accounts and maintain member records. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Cross-sells credit union services. Balances cash drawer and daily transactions. Performs a variety of miscellaneous tasks including typing, filing, computer input. Other duties as assigned. Performance Measurements: 1. To provide friendly, professional, personal service to all members. 2. To handle at least 150 transactions per day. 3. To have no more than one posting error per month. 4. Must be in compliance with Over/Short policy. Knowledge and Skills: Experience Six months to two years of similar or related experience. Education A high school education or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Other Skills 1. Strong written and verbal communication skills in English and Spanish. 2. Ten key calculators and computer keyboard by touch. 3. Proficient with Microsoft Word, Excel and Outlook. 4. Detail-oriented and accurate to prove cash at end of day and avoid errors on member accounts. 5. Above average math skills. 6. Proven track record of strong member service skills. Diplomacy. 7. Professionalism in appearance, dress, and attitude is a must. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

TITLE: Community Banker JOB FAMILY: Community Bankers DEPARTMENT: Retail Banking PAY GRADE & FLSA: 3; Non-exempt The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: * Process client transactions in a professional and efficient manner while following established policies and procedures. * Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. * Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. * Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. * Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. * Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. * Balance cash vault according to established procedures. * Process requests for foreign currency transactions. * Identify potential fraud accounts and take appropriate action to prevent loss. * Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. * Follow all established procedures to ensure compliance with federal regulations. * Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. * Actively promote banking products and services to the community. * Answer client questions, address client concerns, and provide resolutions to inquiries. * May quote client deposit rates. * Collaborate with other team members to ensure a positive banking experience for all clients. * Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. * Assist with client outreach and demonstrate support for company culture. * Foster and preserve a culture of diversity, equity, and inclusion. * Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: * High school diploma or equivalent required. * Previous banking, client service, or related field with cash handling experience. * Excellent client service skills. * Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. * Strong interpersonal and written communication capabilities. * Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: * Duties are performed in a professional office environment. * Requires travel to other bank locations. * Availability to work on Saturdays. * Overtime may be required. * Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

Part-time Description Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Image and batch daily transactions Places hold on accounts for uncollected funds. Orders daily supply of cash, and counts incoming cash. Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals. Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository. Assist customers with service problems or general inquires both in person and telephone while strengthening customer relations. File new account paperwork Adheres to all State and Federal Banking regulations. Requirements Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Prefer High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Prefer previous cash, sales and/or customer service experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software and e-mail. Other Qualifications Available to work at 20-29 hours a week (including Saturday morning rotation) as scheduled with manager. Some flexibility may be required to fulfill business needs. Ability to travel to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Small enough to care. Big enough to deliver. The Universal Banker I role is an entry level retail banking role responsible for conducting banking transactions and serving bank customers. Establishes and updates retail services that meet the customer's need, resolves complaints and offers appropriate resolutions. Opens basic deposit accounts as needed. Responsibilities Processes teller counter transactions with a variety of complexity and helps to answer customer questions and service needs. Actively engages in the local community, including cross-selling and generating new lines of business with a focus on growing deposits. Recommends appropriate retail accounts and services by explaining unique features and benefits to the customer. Meet individual sales & customer service goals, which will actively contribute to overall branch goals. Informs customers of services offered by other business lines and connects customer to an appropriate banker, when appropriate. Uses bank technology and resources to keep customer information current and inform them of additional ways we can meet their needs. Overcomes customer concerns and resolves any complaints related to deposit account transactions. Assists customers with a variety of retail service needs including but not limited to: Personal ATM/Debit cards (i.e. ordering and closing cards, resolving transaction errors, handling fraudulent transactions); Overdraft protection services; Handling of check orders; Updating address and customer contact information; Handling wires and other electronic transfers; Establishing personal online banking services and assisting with basic navigation questions. Serves as a resource to assist less experienced staff with transactions as needed; handles and is accountable for overrides processed with those transactions. Locates and resolves offages for self and assists with other retail associates, as needed. Performs a variety of branch operational duties on a daily, weekly, monthly basis (i.e. opening closing duties, balancing of accounts, completion of night drop and mail logs, etc.). Serves as backup support for basic account opening and ownership updates. May fill in at various retail branch locations, as needed. Actively participates in community events to represent MidWest One Bank, assists with customer outreach, and demonstrates support for company culture. Performs other duties as assigned. Qualifications High school degree or equivalent with some related work experience. In addition to education, prefer 1-2 years of experience in a customer service-related role. Banking or financial experience is preferred. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role) Career development and continuous learning opportunities Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more 100% vested 401(k) Retirement Plan with company match Medical, Dental, and Vision insurance Flex spending plan & Health savings accounts with employer contribution Student Loan Debt Reduction Program Employee Stock Ownership Plan Employer provided group life insurance with option to purchase additional life insurance for you and your family members Employer provided long term and short term disability insurance Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity Wellness Program Free banking services and other financial services discounts Take Your Dog to Work Day in June Employee Rally Day- a day of celebration and recognition! RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.

Small enough to care. Big enough to deliver. The Universal Banker I role is an entry level retail banking role responsible for conducting banking transactions and serving bank customers. Establishes and updates retail services that meet the customer's need, resolves complaints and offers appropriate resolutions. Opens basic deposit accounts as needed. Responsibilities * Processes teller counter transactions with a variety of complexity and helps to answer customer questions and service needs. * Actively engages in the local community, including cross-selling and generating new lines of business with a focus on growing deposits. * Recommends appropriate retail accounts and services by explaining unique features and benefits to the customer. * Meet individual sales & customer service goals, which will actively contribute to overall branch goals. * Informs customers of services offered by other business lines and connects customer to an appropriate banker, when appropriate. * Uses bank technology and resources to keep customer information current and inform them of additional ways we can meet their needs. * Overcomes customer concerns and resolves any complaints related to deposit account transactions. * Assists customers with a variety of retail service needs including but not limited to: * Personal ATM/Debit cards (i.e. ordering and closing cards, resolving transaction errors, handling fraudulent transactions); * Overdraft protection services; * Handling of check orders; * Updating address and customer contact information; * Handling wires and other electronic transfers; * Establishing personal online banking services and assisting with basic navigation questions. * Serves as a resource to assist less experienced staff with transactions as needed; handles and is accountable for overrides processed with those transactions. * Locates and resolves offages for self and assists with other retail associates, as needed. * Performs a variety of branch operational duties on a daily, weekly, monthly basis (i.e. opening closing duties, balancing of accounts, completion of night drop and mail logs, etc.). * Serves as backup support for basic account opening and ownership updates. * May fill in at various retail branch locations, as needed. * Actively participates in community events to represent MidWestOne Bank, assists with customer outreach, and demonstrates support for company culture. * Performs other duties as assigned. Qualifications * High school degree or equivalent with some related work experience. * In addition to education, prefer 1-2 years of experience in a customer service-related role. * Banking or financial experience is preferred. Created By : Compensation Range The Perks! * Competitive base compensation with additional performance-based incentives (incentives vary depending on role) * Career development and continuous learning opportunities * Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more * 100% vested 401(k) Retirement Plan with company match * Medical, Dental, and Vision insurance * Flex spending plan & Health savings accounts with employer contribution * Student Loan Debt Reduction Program * Employee Stock Ownership Plan * Employer provided group life insurance with option to purchase additional life insurance for you and your family members * Employer provided long term and short term disability insurance * Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity * Wellness Program * Free banking services and other financial services discounts * Take Your Dog to Work Day in June * Employee Rally Day- a day of celebration and recognition! RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.

Application Deadline: 04/29/2025 Address: 4910 SE 14th St. Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking. Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. Meets customer transaction-based needs with seamless execution. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customer's experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction. Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $41,715.00 - $50,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Shift: Varied Days Off: Varied Make $16.50/hour ($19-$20/hour including tips) **tips are not guaranteed Get paid when you need it - daily, weekly or biweekly! NO EXPERIENCE - NO PROBLEM! We will train you. Don't let the title scare you - we'll tell you all you need to know about this position in a super exciting industry! Pari-mutuel is the French word for the most common form of horse race betting. If you're quick with numbers and have great organizational and customer service skills, we may have a spot for you. Here's what you'll be responsible for: Accurately and efficiently selling wagers on live Prairie Meadows races and other tracks across the country. Maintain and balance a cash drawer Checking guest IDs before placing bets Cashing winning vouchers Maintaining cleanliness of window areas and guest lines Requirements: High school diploma or equivalent preferred. Previous experience in, or knowledge of, horse racing is helpful. Requires cash handling experience and the ability to learn, understand, and maintain the operation of the betting terminal. Must have an outgoing, energetic, and enthusiastic attitude that encourages our guests to make a return visit. Ability to work in a fast-paced environment, maintain confidentiality, and respond calmly to stressful situations. Ability and willingness to work weekends, holidays, and varied hours. Must be able to commit to select racing dates. Job consists of long periods of standing, sitting, and walking in an indoor and outdoor environment. Must have the ability to lift up to 15 lbs.

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Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. 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--tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(0, 0, 0); font-family: arial, sans-serif; background-color: transparent; font-size: 14px;"br style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;"//spandiv style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; overflow-wrap: break-word;"div style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; overflow-wrap: break-word;"div style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; overflow-wrap: break-word;"p style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"General Description /strong/span/pp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of financial transactions in a timely and accurate manner. Maintain security of assigned cash, balancing each day's transactions and verifying cash totals. /span/pp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"br style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;"//span/pp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"Essential Duties and Responsibilities /strong/span/pol style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;"li style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. /lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products. Meets or exceeds referrals expectations. Consistently and accurately uses CRM program. This duty is performed about 20% of the time. /lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,. 5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"Responsible for balancing each day's transactions and verifying cash totals. Responsible for locating any cash differences and ensuring that they are properly documented and reviewed. Meets or exceeds balancing expectations. This duty is performed about 20% of the time. /lili

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal . is located at our Clive, IA Hickman Rd. branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays. Child Care Assistance Program for eligible dependent(s). Exercise reimbursement program for employees. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds. Answers customer's questions in person and/or on the telephone. Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative. Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency. Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches. Improves teller job knowledge by attending training sessions. Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Ability to handle sensitive confidential and sensitive information. Excellent mathematical aptitude. Excellent communication skills both written and verbal. Strong interpersonal skills. Excellent writing and communication skills with strong attention to detail. EDUCATION AND/OR EXPERIENCE High School Diploma or general education degree (GED) required Experience in a cash handling role preferred PHYSICAL DEMANDS AND WORKING ENVIRONMENT The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently Handling - Frequently Hearing - Frequently Lifting - Occasionally Sitting - Occasionally Standing - Frequently Talking - Frequently Walking - Occasionally Noise Level - Moderate Typical Work Hours - Vary based on scheduling/business need Regular and Predictable Attendance - Required **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .

Part-time Description Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Image and batch daily transactions Places hold on accounts for uncollected funds. Orders daily supply of cash, and counts incoming cash. Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals. Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository. Assist customers with service problems or general inquires both in person and telephone while strengthening customer relations. File new account paperwork Adheres to all State and Federal Banking regulations. Requirements Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Prefer High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Prefer previous cash, sales and/or customer service experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software and e-mail. Other Qualifications Available to work at 20-30 hours a week (including Saturday morning rotation) as scheduled with manager. Some flexibility may be required to fulfill business needs. Ability to travel to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today! General Description Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of financial transactions in a timely and accurate manner. Maintain security of assigned cash, balancing each day's transactions and verifying cash totals. Essential Duties and Responsibilities Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products. Meets or exceeds referrals expectations. Consistently and accurately uses CRM program. This duty is performed about 20% of the time.

Full-time Description Provides a full range of banking services; assessing and handling customer accounts, obtaining and processing customer account information, and cross selling bank products and services. Strives to maintain and exceed goals & expectations set for this position by the Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. Opens new accounts and cross-sells additional retail products and services. Initiates discussion to determine customer needs. Sells additional products and services through cross-selling, portfolio development and focusing on the customer's needs. Explains various account options such as account ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking account programs to customers. Gathers, inputs, and verifies required personal information from customers, such as name, address, date of birth, employment information, social security number, etc., according to established procedures while maintaining the highest level of security Prepares and reviews new account paperwork with customer. Receives and processes initial deposits for new account opening. Verifies all cash transactions and ensures authenticity of all negotiable items before acceptance according to policies and procedures. Refers new business customers to Commercial Relationship Banker for additional bank services. Understands and follows the policies and procedures for new & existing customers and working to cross sell and refer all banking products and services, including to other lines of business. Services IRA and HSA Accounts. Completes withdrawal requests and renewals on certificates of deposit. Handles Individual Retirement Account and Health Savings Account (HSA) inquiries and transactions. Informs customers of retirement account rules and restrictions. Gathers and inputs necessary personal information from customers. Prepares documents such as plan agreement, disclosure statements, CDs, signature cards, etc. Verifies annual retirement account reports to customers. Processes IRA distributions and verifies coding of accounts. Processes mail requests from other financial institutions for IRA transfers. Responds to questions from customers and staff regarding retail bank products and services. Responds to written and verbal requests or inquires. Researches customer and employee inquiries regarding retail bank product and services. Processes and maintains check orders, deposits, withdrawal, debit card applications, internet banking enrollments, and bill pay set up and questions. Keeps informed of new and existing products and services. Processes customer change of address, name, and account related data, etc. Completes documentation for exchange of government bonds. Maintains support records. Follows up on incomplete new account documentation. Make courtesy phone call to maturing CD customers. Performs all required branch opening and closing duties. Maintains the safe deposit area. Duties include monitor safe deposit rental, admitting valid customers to safe deposit boxes. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Images and batches daily transactions Notifies the Retail Manager to place hold on accounts. Orders daily supply of cash, and counts incoming cash. Balances cash recycler/cash drawer, vault, checks and other required items throughout and at end of shift and compares totaled amounts with computer data. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals. Explains, promotes, or sells products or services such as gift cards, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository under dual control. Assists customers with service problems or general inquires both in person and telephone while strengthening customer relations. Adheres to all State and Federal Banking regulations. Participates in civic activities to promote growth and development of the community and a positive image of the bank. Proactively answers incoming phone calls routed through telephone work groups. Actively makes referrals to all areas of the bank. Promptly and correctly manage customer debit card and credit card disputes. Requirements Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). Prefer at least one year of Banking experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet, and e-mail. Certificates, Licenses, Registrations Other Skills and Abilities Must be able to make timely decisions exhibiting sound and accurate judgment. Other Qualifications Must be available to work Monday-Friday and rotating Saturdays mornings. Must have reliable transportation and be able to drive to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.