Teller Jobs in Moore, OK

Job Details Banking Center - Edmond, OKDescription The purpose of this job is to greet all customers and handle their transactions with the highest level of customer service and assist with the lobby experience and retail space as necessary. Qualifications Associates degree in Business, Finance or related field or High School diploma One to three years of job related experience, in either a retail or financial institution setting. Cash handling in a bank setting is considered to be an asset Knowledge, Skills, and Abilities Successful completion of in-house training program and BSA Test. Good interpersonal communication skills. Able to handle multiple tasks while maintaining a calm attitude Computer literate ability to operate Microsoft Office and related applications Ability to use judgment while conversing with customers Willingness to attend trainings and learn the banks products Excellent problem solving ability coupled with a passion for customer service Ability to connect the needs of the customers to the products of our bank Ability to show compassion to our customers while maintaining a positive lobby atmosphere at all times Essential Job Functions Assist and greet all customers entering the lobby area or the bank Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, and enter into records. Handle customer complaints and grievances in a professional manner and escalate to supervisor or management directly Maintain customer confidence and protect bank operations by keeping information confidential Receive mortgage, consumer loan and other loan payments and issues a receipt. Cash check and process withdrawals and pays out money after verification of signatures and customer balances. Perform a variety of customer service transactions, such as account holds and check confirmation. Sell travelers checks, cashiers checks and money orders, as appropriate. Balance cash drawer at the end of the shift and reports any discrepancies to supervisor. Direct customers to the right department contact if needed (such as operations, lending, or personal bankers) Cross-sell financial institution products and services to customers. Refill the coffee, cookies, and donuts in the lobby when necessary Keep the lobby clean and presentable at all times Support the banks customer service, quality service, sales, and community commitment through trainings and exhibiting a positive attitude at all times on the lobby floor. Contribute to the team effort by accomplishing tasks in a timely manner, as needed. Perform other duties as assigned and directed by the Retail Officer or Operations Officer. Equipment Operated Word Processor on personal computer, calculator, fax, copier, telephone, computer printer, check encoder, scanner and the following software: Jack Henry-Vertex system, Jack Henry core banking system. Work Environment Work is performed primarily at the teller line with regular contact with employees and customers, in person and on the phone. The noise level in the work environment is usually moderate. Physical Demands The employee is required to stand for most of the shift and occasionally lift up to 50 pounds. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The position requires the ability to review detailed documents and read computer screens. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Employee Acknowledgment This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability. Employee Signature: ___________________________ Date: _______________ (EOE/AAE/M/F/D/V)

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties will include, but are not limited to the following: Greeting customers and facilitating a welcoming and customer-focused environment Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual Building customer loyalty by developing relationships and always offering exceptional service Responding to customer inquiries and concerns by researching and identifying positive solutions This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. Required Skills: Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment Ability to effectively contribute to a positive team environment and work toward achieving goals Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations Strong work ethic and high integrity Strong computer and 10 key skills Outgoing, assertive, confident, and enthusiastic personality This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m. Preferred Skills: Knowledge of banking products and procedures Successful sales record in a retail sales or banking environment Bilingual (fluent verbal and written Spanish) skills Proficiency with all Microsoft applications (Word, Outlook, Excel etc.) Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations: Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames) Candidates must be available to work weekend hours.

Job Details Norman West - Norman, OK Full Time High School Day BankingDescription As a Teller, you play a vital role in our Customer's experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer's needs. Essential Duties and Responsibilities: Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers' needs, and recommend appropriate bank product or service Positive, professional, proactive in everyday interactions with Customers and Co-workers Fosters teamwork and collaboration to build solid relationships with co-workers Ability to apply strong critical thinking and problem-solving skills to promptly meet customer's needs Thorough knowledge and understanding of products and services offered Complies with all regulatory requirements Other duties and responsibilities as assigned Qualifications Qualifications: Excellent customer service, communication, and problem solving skills Positive, courteous, friendly, and professional Must be detail-oriented and able to work in a fast-paced, multi-task environment Coordinate numerous assignments at once, showing strong time management skills Basic Computer skills Must work well independently and in a team-support role Ability to maintain high level of discretion and confidentiality Physical Requirements: Long periods of standing, sitting, typing or repetitive motion Ability to lift and carry cash drawers and coin bags/boxes

At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. Competitive pay Generous time off Employees receive three weeks of paid vacation plus 11 paid holidays each year. Paid time off to volunteer in the community. Paid employee and family sick leave. Paid parental leave. 401(k) plan with 6% employer match and 100% immediately vested. 3% non-elective company contribution; non-elective contribution vested after 3 years of service. Career growth and development resources Tuition reimbursement for full-time and part-time employees enrolled in any degree program. Banking benefits Medical, dental, and vision insurance Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details. Job Summary: The Teller is responsible for providing excellent customer service, accurately and efficiently processing daily transactions for customers, and making referrals of all bank products and services. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities. Essential Functions: • All expectations described in the 's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. • Ensure excellent customer satisfaction and service quality according to INTRUST's Character Qualities. • Provide a friendly, accurate, knowledgeable, and professional customer experience. • Perform basic teller transactions. • Accurately and efficiently process transactions within the limitations of standard bank and teller policies and procedures. • Identify needs-based opportunities and make referrals primarily to the Bankers and also to other areas of the corporation to fully meet customers' financial needs. • Complies with bank operations and security procedures. • Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality. • Scan work for image branch capture in a timely manner according to procedure. • Complete any other branch-specific responsibilities as assigned. • Consistent use of good judgment to protect customers and INTRUST Bank. Education and Experience: High School diploma or equivalent is required. Required Skills and Knowledge: Strong communication and listening skills, detail oriented, knowledge of basic math, strong interpersonal skills, and service oriented. Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously. Required Licenses and/or Certifications: None Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 50 lbs., ability to stoop and bend. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.

Job Details Corporate Office - Oklahoma City, OKDescription As the primary interface with the customer, the Universal Teller exhibits a professional, business-like appearance and demeanor while assisting customers with financial transactions such as deposits, withdrawals, transfers, and check cashing. Additional duties include keeping accurate records of all transactions, counting cash, answering phones, filing, and collecting payments. This hybrid role will also help customers by discovering financial needs, problem resolution, opening new deposit accounts, offering various products or services and helping the Branch meet sales goals, contributing to the success of the Bank. Tellers have an in-depth understanding of the banks systems and possess keyboarding and data entry skills necessary to perform daily tasks. STATEMENT OF EXPECTATIONS Chickasaw Community Bank (CCB) expects all employees to comply with the responsibilities of their assigned position to the highest degree of performance. Expectations include but are not limited to: Adhere to the bank's policies and support management decisions and goals in a positive, professional manner Represent CCB with a high level of integrity and professionalism Maintain knowledge and understanding of banking rules, regulations, laws, and all policies and procedures Knowledge of applicable bank software, programs, and procedures Demonstrate a willingness to adapt to changing business needs and deadlines Possess a work ethic that includes neatness and punctuality Exhibit a professional, business-like appearance, and demeanor Answer all voicemails and emails within 24 hours of receipt Confer with management concerning questions, procedures, necessary information, forms completion, and problem resolutions Complete and attend all required CCB training Maintain satisfactory attendance ESSENTIAL FUNCTIONS Greet and direct customers. Provide assistance in completing financial transactions. Balance cash drawer at the end of each day. Open new deposit accounts. Maintain minimum cash levels and controls as outlined in the security program. Answer phone and assists customers with inquiries, direct customers to proper departments as necessary. Cross sell products and services; direct customers to proper departments as necessary. Process Mail. Meet Sales goals. Process night drop deposits/payments. Maintain logs. Provide assistance in completing different types of financial transactions such as: cashing checks, making deposits, savings, disbursing funds, selling cashier's checks, cash advances and redeeming bonds, loan payments, CTR's, stop payments, holds, memo posting and transfers. Explain features and benefits of debit cards, online banking, bill pay, mobile banking, remote deposit capture, merchant services, and other bank services. Gather appropriate documentation where necessary. Provide top-notch customer service in face-to-face interactions with potential customers. Weekly cleaning of teller area, wiping down ATM and drive-thru tubes and night deposit area Keep work area neat and organized. ADDITIONAL RESPONSIBILITIES Perform other tasks requested as they relate to the Bank and its functions Qualifications ENVIRONMENT AND INTERACTION This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some travel is expected for this position. Reports To: Retail Banking Manager PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS This work is sedentary and requires the following physical activities: Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. Frequent lifting (up to 10 pounds of paper supplies or minor office equipment). WORKING CONDITIONS: Normal office environment. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position. PROFICIENCIES Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team Skill in establishing and maintaining effective working relationships with stakeholders, including staff, board members and community partners Must possess tact and have the integrity to maintain highly confidential information at all times Computer proficiency required including Excel and Outlook as well as the ability to learn and navigate computer systems and websites necessary to complete job description and other duties as assigned Self-motivated with the ability to take initiative and prioritize tasks; good time management, planning, organizational, problem prevention and problem-solving skills • Ability to handle multiple tasks at the same time Ability to work efficiently and maintain a professional, positive demeanor in high pressure situations and demonstrate a high level of flexibility in a rapidly changing environment High level of accuracy and attention to detail Ability to conduct research and prepare presentations or reports as assigned Ability to study and apply new information Able to deliver effective results, meet deadlines and targets Proficient proofreading and editing skills EDUCATION AND EXPERIENCE High school diploma or equivalent required Cash handling and customer service experience required, preferred At least six (6) months previous banking experience preferred

Job Details OKC-Broadway - Oklahoma City, OK Part Time High School / GED Negligible Day BankingDescription The Teller is responsible for processing various transactions in either a lobby or drive-through setting. This position is a front-line customer service employee who provides accurate cash handling and positive client relations while performing a variety of service functions, including cashing checks, processing savings, checking, and loan transactions, and balancing each day's transactions. PRINCIPLE DUTIES AND RESPONSIBILITIES Is responsible for greeting customers and promoting a welcoming and customer-focused environment. Must be able to create a connection and develop rapport with customers to understand their needs and provide outstanding, personalized service. Represents the Bank and oneself in a positive, courteous, and friendly manner. Always maintains professional appearance and behavior. Assists customers with inquiries and/or problem resolution in a professional and composed manner, researches to identify and resolve problems, and escalates to manager as appropriate. Provides accurate cash handling and positive client relations while performing a variety of service functions, including cashing checks, processing deposits and withdrawals on savings and checking accounts, processing loan transactions, and preparing change. Thoroughly explains product and account features, statements, and service charges in a manner that the customer can easily understand. Accurately processes transactions while working within defined limits of authority. Maintains accurate cash and coin supply in drawer or Teller Cash Recycler (TCR), keeping currency and coin in a neat and orderly arrangement. Responds to customer inquiries and concerns; researching and identifying solutions when applicable. Responsible for accuracy in balancing each day's transactions whether in a cash drawer or Teller Cash Recycler (TCR). Provides a superior level of service; identifies customer needs and generates new business through referrals and suggestions of Bank products and services that would benefit each customer. Ability to troubleshoot issues that arise with the TCR. Performs other duties as assigned. Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent, required. Cash handling experience in retail sales or professional office environment and/or previous banking experience, preferred. KNOWLEDGE, SKILLS, AND ABILITIES Ability to read and interpret documents such as procedure manuals, general business correspondence or government regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to maintain simple written correspondence.

Objective/Summary: is responsible for performing banking transactions for Bank customers. Essential Functions: Processes customer transactions with professionalism and courtesy. Handles customer complaints and works through these sensitive issues to resolution. Performs data entry to complete reporting requirements. Ensures that currency and coin requirements, limitations, regulations and provisions are maintained. Maintains a positive working relationship with customers and co-workers. Know the identity of your customer to reduce fraud and risk of loss to the Bank. Demonstrates knowledge and expertise of basic teller functions Supports the Company s overall mission, standards, and confidentiality guidelines. Performs data entries for loan input. Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes. Maintains strict confidentiality guidelines in accordance with Bank policy. Maintains strict control and security of cash under your supervision. Maintain policy and procedures as defined by Management. Cross-sell products and services. Assist with customer phone calls in a timely and courteous manner. Performs other duties as required by management. May participate in a wide variety of special assignments. EDUCATION, EXPERIENCE AND REQUIREMENTS: Satisfactory credit and criminal background check. SKILLS AND PHYSICAL DEMANDS: Skills: Hard Skills: Proficient in basic personal computer operations. Able to type efficiently. Able to count large sums of money by hand. Soft Skills: Good verbal and written communication skills, attention to detail, organization skills, can-do attitude, problem solving skills, decision-making skills sense of urgency, and strong work ethic. Typical Physical Demands: Regularly required to talk and hear. Requires standing and or sitting for an extending period with some walking, with some bending, kneeling, stooping, crouching, crawling, and climbing. Occasional light lifting not over 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Nothing in this position description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time. Affirmative Action/EEO Policy Statement InterBank is committed to maintaining an environment of equal opportunity. Accordingly, it is InterBank s policy to provide equal opportunity for employment, advancement, and benefits to all qualified applicants and employees without regard to age, race, religion, sex, color, national origin, disability, citizenship status, uniform service membership/veteran status, or any other protected status as established by law. Our commitment is to achieve and maintain excellence through full and equal opportunity, which is fundamental to the existence of InterBank. It is therefore the policy of InterBank not only to avoid direct discrimination but to go further. The company will act affirmatively to identify and eliminate barriers that may exclude or impede members of certain groups in their pursuit of excellence. Such affirmative action will address the treatment of persons who are already members of the company, as well as applicants for admission or employment.

Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United. The Position Job Title Part Time Teller I * SUMMARY This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) * Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs. * Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency. * Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary. * Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts. * Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. * Accepts loan payments: verifies payment amount and issues receipt. * Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy. * Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank". * Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor. * Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports. * Attends weekly sales meetings and monthly community bank meetings. ADDITIONAL DUTIES AND RESPONSIBILITIES * Handles customer complaints and escalates issues to supervisor as needed. * Recommends to supervisor possible methods to improve department. * Completes all required compliance exams on a yearly basis. * Adherence to all First United Policies and Procedures including Teller Policy. * Dresses professionally. EMPLOYEE SPECIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience * High school diploma or GED required. * Cash handling, sales, or customer service experience preferred. * Prior teller experience preferred. Technical/Functional Competencies * Basic mathematical skills. * Exceptional customer service skills. * Good problem-solving and decision making skills. * Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud. * Ability to work in a fast-paced environment and work well under pressure. * Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication. * Ability to use e-mail, phone, and other communication tools are necessary. * Dependable and adheres to time lines and schedules. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization. * #LI-MD2t All Locations: Shawnee-Kickapoo If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance. First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 705 Teller Operations Job Summary: The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Process paying and receiving teller transactions Deliver the IBC Experience by providing prompt, efficient and friendly customer service Balance and maintain assigned cash box and vault if applicable as well as perform end of day process Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities Perform successfully to the Sales Performance Goals and Referral Programs Participate in product and service initiatives for bank growth Attend company meetings Process foreign currency transactions Follow proper procedures to minimize errors and reduce losses Assist in solving issues that pertain to customer transactions Answer all banking related inquiries Operate and maintain all necessary teller equipment Assist with branch procedures under dual control requirements including the branch opening/ closing Assist on-the-job training for their branch and other branches Flexibility to report to work and assist other branches Perform the duties of the sales functions Perform other duties as assigned SKILLS Good oral and written communication (Bilingual preferred for border markets). 10 Key Focus on Quality/ Accuracy Teamwork Sensitivity to Guidelines Focus on Sales/ Results Service Oriented Learning Strategies Mathematics Critical Thinking Problem solver Judgement and sound decision-making abilities EDUCATION & EXPERIENCE High school graduate or GED equivalent 1 to 6 months cash handling preferred 1 + years of experience interacting with people preferred

BASIC FUNCTION Tellers deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for Members while adhering to applicable policies and procedures. Tellers proactively suggest appropriate products and services to help Members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services. MAJOR ACTIVITIES 1) Provide extraordinary member service by being knowledgeable, engaging with Members, making Members feel valued and consistently applying defined service standards. Accurately process transactions for Members, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries. 2) Listen actively to fully understand and answer Members' questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate, qualified referrals for members that will save them time, money and/or provide peace of mind. Look for ways to enhance members' relationships by building trust and confidence. 3) Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. (i.e. security, member identification, fraud prevention, etc.). 4) Prepares and verifies official checks and money orders. 5) Balance assigned cash drawer during and at the end of each work day. 6) Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc.. CRITICAL RESULTS 1) All Members are provided with an extraordinary service experience by being knowledgeable, engaging with Members, making Members feel valued and consistently applying defined service standards. 2) Operate within the acceptable ranges of the Balancing and Quality of Work Parameters, while maintaining a high level of member service. 3) Products and services are proactively recommended when appropriate and Members receive accurate information. 4) All activities are efficiently conducted, generally error free, and are completed following the appropriate policies, procedures, operational controls, and compliance controls. (i.e. security, member identification and fraud prevention). 5) Losses, errors, and risks are controlled and mitigated by adhering to all applicable policies and procedures. Manager approval required for any exceptions. 6) Work according to schedules and department attendance guidelines. Need may arise whereby this position may provide coverage at another branches. QUALIFICATIONS A. Specialized or Technical Knowledge and Skills: 1) Must have a High School Diploma or equivalent. 2) Must be able to learn and apply a variety of software applications. 3) Must have accurate keyboarding skills. 4) Prior experience in a retail service environment to include cash handling and member service preferred. 5) While performing the duties of this Job, the Partner is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. 6) The employee is frequently required to walk and sit. The employee is occasionally required to climb, balance and stoop, kneel, or crouch. 7) Employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. B. Behavioral Competencies: Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position. 1) Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WFCU's core values. a) Member Focus (internal and external): Builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving member problems, ensures commitments to members are met, solicits opinions and ideas from members, and responds to internal members. b) Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. c) Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad. 2) Job Specific Competencies: The position requires a well‐rounded and level‐headed individual who is able to maintain composure in a variety of situations. The following stand out among along list of behavioral competencies for this position: C. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to see details at a close range. The employee may be required to occasionally lift and/or move up to 50 pounds. D. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over 600 million dollars in assets and employ over 145 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 47,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: * okcu.org * facebook.com/OklahomasCU * instagram.com/oklahomascreditunion * linkedin.com/company/oklahomascu * twitter.com/OklahomasCU * youtube.com/user/MyOECU This position is located at our Capitol Branch, 3001 N. Lincoln Blvd. OKC, OK 73105 ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide outstanding member service and contribute to overall team effort. * Fully understand and actively assist members in using credit union products and services. * Receive checking and savings deposits - verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. * Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. * Process savings withdrawals; cash checks - verify endorsement, receive proper identification and ensure validity. * Answer basic member inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and member privacy policies. * Issue personal money orders and cashier's checks, and cash out US Savings Bonds. * Accept loan payments - verify payment amount and loan status, issue receipts. * Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. * Maintain and regularly balance cash and other negotiable instruments, ensure teller station is properly supplied. * Refer members to the proper department for issues that cannot be resolved at the teller line. * Refer additional credit union products as appropriate. * Perform routine support functions as assigned; including verifications, scanning, filing, reports, and returned mail. * Ensure confidentiality regarding member transactions and information. * Ensure actions are compliant with all credit union policies and procedures. EDUCATION AND EXPERIENCE: * Customer service experience * Multi-lingual capabilities in Spanish preferred BENEFITS FOR FULL-TIME EMPLOYEES: * Employee medical coverage 90% paid by OKCU * Employee dental, vision and life insurance paid by OKCU * Tuition reimbursement program BENEFITS FOR ALL ELIGIBLE EMPLOYEES: * 401(k) contribution of 3%, plus additional profit-sharing match of up to 4% * Volunteer opportunities to serve the community * Gym membership reimbursement * Comprehensive training opportunities * And much more! Oklahoma's Credit Union is an EEO/AA employer.

Job Details Shawnee - Shawnee, OKDescription The Vault Lead Teller is responsible for money coming in and out of the casino under the guidance of the Vault Manager. The Lead Teller is responsible for distributing, verifying, counting and balancing all money coming in and out of the Vault. The Lead Teller will ensure the kiosk and ATMS are in working order and report any and all issues to the Vault Manager. The Lead Teller will ensure compliance with all company policies and procedures and federal/state/tribal regulatory requirements. The Vault Lead Teller will work hours appropriate to meet the needs of the business, which may include nights, weekends and holidays. Essential Functions of the Position Ensures Thunderbird quality guest service and cheerful atmosphere maintained in your department. Ensure safety and cleanliness of department at all times Make good and proper decisions that reflect positively on you and the Casino Investigate Variances and sign off on all Variance Reports Understand all phases of documentation that goes to Audit Responsible for the compilation of all necessary information and preparation of reports needed to comply with Tribal, Federal, and State regulations Maintain proper compliance at all times Count monies in a timely manner Work in close quarters Distribute, verify count and balance all monies in the Vault Maintain good working relationship with all co-workers and general public Perform other duties as assigned Qualifications Job Knowledge, Skills and Abilities Strong attention to detail and excellent organizational skills. Knowledge and experience with modern office equipment and its usage. Demonstrated ability to handle multiple tasks simultaneously; skill in working in an environment subject to constant interruptions and quickly changing priorities; ability to prioritize responsibilities when necessary; effective time-management skills. Knowledge of the operation of a variety of computer software, including word processing and 10 key and proficient typing. Knowledge of Tribal/State/Federal laws and regulations. Knowledge of National Indian Gaming Commission (NIGC) and the Indian Gaming Regulatory Act (IGRA). Excellent interpersonal and communication skills to establish and maintain effective working relationships with staff, vendors, Board members, and the public, both in person and through phone, e-mail and written correspondence. Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment. Ability and accuracy to handle large sums of money. Skill in communication with employees in any situation. Good math skills and ability to use those skills quickly. Ability to work in a fast paced environment and work well under pressure. Ability to remain calm under pressure. Ability to work in a small, confined space for several hours at a time. Supervisory Responsibilities No direct supervior responsiblities. Will make final decion in the vault when a manager/supervisor is not present. Physical Demands Required to walk, sit and stand for periods of time. Ability to push, lift and carry up to 50 lbs. Ability to bend, stoop, kneel and move intermittently throughout the day. Work Environment Indoor/Outdoor; exposure to external environmental conditions possible. Exposure to smoke and second hand smoke. Noise level can be minimal to intense. Minimum Qualifications High school diploma (or equivalent combination of education and experience combined). Two (1) years casino experience required. Two (1) years previous cash handling position preferred. Must be 18 years of age or older. Must be able to pass a background check and obtain a key gaming license. Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer. The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer. Benefits for full time team members: Employer paid Medical with Blue Cross and Blue Shield Employer paid Dental with Delta Dental of Oklahoma Employer paid Vision with VSP Paid Time Off Employer paid Life Insurance 401(k) Retirement Plan with Employer Matching

Job Details Edmond Branch - Edmond, OKDescription Summary: Tellers are responsible for processing a variety of customer transactions while providing world class customer service and identifying bank products and services that would be beneficial to prospective and existing customers. Tellers are friendly, courteous and are the face of the bank. As such, tellers strive to provide a superior customer experience. The Teller role is a leveled position, beginning with Level 1 and advancing to Level 3 that focuses on product recommendations and customer service. Senior Teller is reserved for team members that have met the qualifications to advance into a branch leadership position. This position is eligible to participate in the Team Incentive Plan (TIP). Essential Duties and Responsibilities include the following: (Other duties may be assigned) Greets customers and facilitates a welcoming environment. Possesses a positive attitude and ability to effectively contribute to a positive team environment and work toward achieving goals. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to memo post transactions, and issues teller machine and manually generated receipts. Places holds on accounts for uncollected funds. Orders daily supply of cash and counts incoming cash. Balances currency and coin in cash drawer at end of shift and compares totaled amounts with data displayed on teller machine and/or other corresponding reports. Generates new business and expands relationships with current customers by cross-selling bank products and services that would benefit each individual as opportunities arise. Receives deposits via mail and counts and balances cash in night depository. Accepts utility bills and loan payments. Cross trained on all areas of deposit operations to serve as a backup to these duties, when necessary, especially new account duties. Other duties may be assigned. Qualifications Supervisory Responsibilities This job has no direct supervisory responsibilities. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. To perform this job successfully, an individual should have knowledge of Microsoft Internet Explorer and Microsoft Office software. Physical Demands This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment would be consistent with a typical business office with moderate noise, services open to the public and the ability to work in a confined area typically indoors. All employees are required to attend training as required by GPB, as well as support the overall compliance program by complying with all laws, policies and procedures. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or location protected class.

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties will include, but are not limited to the following: Greeting customers and facilitating a welcoming and customer-focused environment Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual Building customer loyalty by developing relationships and always offering exceptional service Responding to customer inquiries and concerns by researching and identifying positive solutions This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. Required Skills: Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment Ability to effectively contribute to a positive team environment and work toward achieving goals Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations Strong work ethic and high integrity Strong computer and 10 key skills Outgoing, assertive, confident, and enthusiastic personality This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m. Preferred Skills: Knowledge of banking products and procedures Successful sales record in a retail sales or banking environment Bilingual (fluent verbal and written Spanish) skills Proficiency with all Microsoft applications (Word, Outlook, Excel etc.) Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations: Monday - Thursday from 8:00 a.m. - 5:00 p.m., Friday 8:00 a.m. - 6:00 p.m., and Saturday from 8:45 a.m. to 1:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames) Candidates must be available to work weekend hours.

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 705 Teller Operations Job Summary: The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Process paying and receiving teller transactions Deliver the IBC Experience by providing prompt, efficient and friendly customer service Balance and maintain assigned cash box and vault if applicable as well as perform end of day process Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities Perform successfully to the Sales Performance Goals and Referral Programs Participate in product and service initiatives for bank growth Attend company meetings Process foreign currency transactions Follow proper procedures to minimize errors and reduce losses Assist in solving issues that pertain to customer transactions Answer all banking related inquiries Operate and maintain all necessary teller equipment Assist with branch procedures under dual control requirements including the branch opening/ closing Assist on-the-job training for their branch and other branches Flexibility to report to work and assist other branches Perform the duties of the sales functions Perform other duties as assigned SKILLS Good oral and written communication (Bilingual preferred for border markets). 10 Key Focus on Quality/ Accuracy Teamwork Sensitivity to Guidelines Focus on Sales/ Results Service Oriented Learning Strategies Mathematics Critical Thinking Problem solver Judgement and sound decision-making abilities EDUCATION & EXPERIENCE High school graduate or GED equivalent 1 to 6 months cash handling preferred 1 + years of experience interacting with people preferred

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over 600 million dollars in assets and employ over 145 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 47,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: okcu.org facebook.com/OklahomasCU instagram.com/oklahomascreditunion linkedin.com/company/oklahomascu twitter.com/OklahomasCU youtube.com/user/MyOECU This position is located at our Quail Springs Branch, 15100 N. May Ave, Edmond, OK, 73013 ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide outstanding member service and contribute to overall team effort. Fully understand and actively assist members in using credit union products and services. Receive checking and savings deposits - verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Process savings withdrawals; cash checks - verify endorsement, receive proper identification and ensure validity. Answer basic member inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and member privacy policies. Issue personal money orders and cashier's checks, and cash out US Savings Bonds. Accept loan payments - verify payment amount and loan status, issue receipts. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Maintain and regularly balance cash and other negotiable instruments, ensure teller station is properly supplied. Refer members to the proper department for issues that cannot be resolved at the teller line. Refer additional credit union products as appropriate. Perform routine support functions as assigned; including verifications, scanning, filing, reports, and returned mail. Ensure confidentiality regarding member transactions and information. Ensure actions are compliant with all credit union policies and procedures. EDUCATION AND EXPERIENCE: Customer service experience Multi-lingual capabilities in Spanish preferred BENEFITS FOR FULL-TIME EMPLOYEES: Employee medical coverage 90% paid by OKCU Employee dental, vision and life insurance paid by OKCU Tuition reimbursement program BENEFITS FOR ALL ELIGIBLE EMPLOYEES: 401(k) contribution of 3%, plus additional profit-sharing match of up to 4% Volunteer opportunities to serve the community Gym membership reimbursement Comprehensive training opportunities And much more! Oklahoma's Credit Union is an EEO / AA employer.

Job Details Shawnee - Shawnee, OKDescription The Vault Teller is responsible for distributing, verifying, counting and balancing all money coming in and out of the Vault. The Vault Teller will ensure the kiosk and ATMS are in working order and report any and all issues to the Vault Manager. The Teller will maintain high levels of customer service while issuing money and assisting guests or employees with issues. The Vault Teller will work hours appropriate to meet the needs of the business, which may include nights, weekends and holidays. Essential Functions of the Position Ensures Thunderbird quality guest service and cheerful atmosphere maintained in your department. Ensure safety and cleanliness of department at all times Make good and proper decisions that reflect positively on you and the Casino Responsible for the compilation of all necessary information and preparation of reports needed to comply with Tribal, Federal, and State regulations Maintain proper compliance at all times Count monies in a timely manner Work in close quarters Distribute, verify count and balance all monies in the Vault Maintain good working relationship with all co-workers and general public Perform other duties as assigned Qualifications Job Knowledge, Skills and Abilities Strong attention to detail and excellent organizational skills. Knowledge and experience with modern office equipment and its usage. Demonstrated ability to handle multiple tasks simultaneously; skill in working in an environment subject to constant interruptions and quickly changing priorities; ability to prioritize responsibilities when necessary; effective time-management skills. Knowledge of the operation of a variety of computer software, including word processing and 10 key and proficient typing. Knowledge of Tribal/State/Federal laws and regulations. Knowledge of National Indian Gaming Commission (NIGC) and the Indian Gaming Regulatory Act (IGRA). Excellent interpersonal and communication skills to establish and maintain effective working relationships with staff, vendors, Board members, and the public, both in person and through phone, e-mail and written correspondence. Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment. Ability and accuracy to handle large sums of money. Skill in communication employees in any situation. Good math skills and ability to use those skills quickly. Ability to work in a fast paced environment and work well under pressure. Supervisory Responsibilities No direct supervisory responsibilities, but will handle duties as assigned in the Vault. Physical Demands Required to walk, sit and stand for periods of time. Ability to push, lift and carry up to 50 lbs. Ability to bend, stoop, kneel and move intermittently throughout the day. Work Environment Indoor/Outdoor; exposure to external environmental conditions possible. Exposure to smoke and second hand smoke. Noise level can be minimal to intense. Minimum Qualifications High school diploma (or equivalent combination of education and experience combined). One (1) year casino experience preferred. One (1) year previous cash handling position preferred. Must be 18 years of age or older. Must be able to pass a background check and obtain a key gaming license. Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer. The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer. Benefits for full time team members: Employer paid Medical with Blue Cross and Blue Shield Employer paid Dental with Delta Dental of Oklahoma Employer paid Vision with VSP Paid Time Off Employer paid Life Insurance 401(k) Retirement Plan with Employer Matching

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties will include, but are not limited to the following: Greeting customers and facilitating a welcoming and customer-focused environment Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual Building customer loyalty by developing relationships and always offering exceptional service Responding to customer inquiries and concerns by researching and identifying positive solutions This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency. Required Skills: Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment Excellent customer-service skills, including oral and written communication Ability to effectively contribute to a positive team environment and work toward achieving goals Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations Strong work ethic and high integrity Strong computer and 10 key skills Outgoing, assertive, confident, and enthusiastic personality This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m. Preferred Skills: Knowledge of banking products and procedures Successful sales record in a retail sales or banking environment Bilingual (fluent verbal and written Spanish) skills Proficiency with all Microsoft applications (Word, Outlook, Excel etc.) Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations: Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames) Candidates must be available to work weekend hours.

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over 600 million dollars in assets and employ over 145 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 47,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: * okcu.org * facebook.com/OklahomasCU * instagram.com/oklahomascreditunion * linkedin.com/company/oklahomascu * twitter.com/OklahomasCU * youtube.com/user/MyOECU This position is located at our NW Expressway Branch, 7230 NW Expressway St, Oklahoma City, OK, 73132 ESSENTIAL FUNCTIONS: * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide outstanding member service and contribute to overall team effort. * Fully understand and actively assist members in using credit union products and services. * Receive checking and savings deposits - verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. * Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. * Process savings withdrawals; cash checks - verify endorsement, receive proper identification and ensure validity. * Answer basic member inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and member privacy policies. * Issue personal money orders and cashier's checks, and cash out US Savings Bonds. * Accept loan payments - verify payment amount and loan status, issue receipts. * Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. * Maintain and regularly balance cash and other negotiable instruments, ensure teller station is properly supplied. * Refer members to the proper department for issues that cannot be resolved at the teller line. * Refer additional credit union products as appropriate. * Perform routine support functions as assigned; including verifications, scanning, filing, reports, and returned mail. * Ensure confidentiality regarding member transactions and information. * Ensure actions are compliant with all credit union policies and procedures. EDUCATION AND EXPERIENCE: * Customer service experience * Multi-lingual capabilities in Spanish preferred BENEFITS FOR FULL-TIME EMPLOYEES: * Employee medical coverage 90% paid by OKCU * Employee dental, vision and life insurance paid by OKCU * Tuition reimbursement program BENEFITS FOR ALL ELIGIBLE EMPLOYEES: * 401(k) contribution of 3%, plus additional profit-sharing match of up to 4% * Volunteer opportunities to serve the community * Gym membership reimbursement * Comprehensive training opportunities * And much more! Oklahoma's Credit Union is an EEO / AA employer.