Bilingual Peak-Time Teller (Madison Branch Locations)
Teller Job In Madison, WI
UW Credit Union is growing and continuously looking for bilingual (Spanish / English) top talent, who aligns with our core values, to join our organization. If you are interested in working at UW Credit Union, our Bilingual Peak-Time Teller opportunity is a great place to start.
Ven a trabajar a UW Credit Union es un lugar donde vas a crecer en tu carrera.
UW Credit Union currently has 14 Branches in the Madison area that hire and staff Peak-Time Tellers. Those branches are Capitol Square, Eastside, Fitchburg, Fish Hatchery, Middleton Hills, Pier 37, Monroe St, Northport, State St, Sun Prairie, University Ave, Verona, Cottage Grove and Madison College
As a Bilingual Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:
Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
2 weeks paid Caregiver Leave (pro-rated based on hours worked)
2.5 weeks paid New Child Leave (pro-rated based on hours worked)
16 hours paid volunteer time annually
Paid holidays (if normal work schedule falls on a recognized holiday)
Personal development and peer connections through Employee Community Groups
401k option with company match of up to 5%, plus approximately 4% discretionary match
Annual variable bonus reward
Employee Assistance Program
Discounted bus pass
And more!
Important Information to Know
You will be asked your branch location preferences in the application.
On-boarding and training is a top priority for UW Credit Union.
Our bilingual (Spanish/English) employees receive an additional $1.25/hour premium.
Responsibilities
A Day in the Life of a Teller
Each day will be a different adventure. Below is a snapshot of what your day could look like:
Welcome and assist members at a Madison branch, representing UW Credit Union.
Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
Keep a good understanding of all UW Credit Union products and services.
Ensure accurate and efficient handling of member requests at the Teller line.
Follow UW Credit Union's Cash Management policies and procedures.
Investigate potential errors in Teller transactions and communicate with affected members.
Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
Look for ways to exceed our members' expectations.
Work with your branch team to address member and branch needs.
Support our bilingual (Spanish/English) members.
Qualifications
What You'll Need to Succeed
High School Diploma or equivalent.
Fluent in written and verbal communication in Spanish and English.
1 year of prior experience in customer service.
Confidence with cash handling and transactions.
Proven ability to interact effectively with customers from diverse age groups and backgrounds.
Strong interpersonal and professional skills.
Collaborative team player who is also comfortable working independently in a self-directed environment.
Comfortable using computers and mobile devices.
Skilled in resolving issues and demonstrating empathy when needed.
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
Part Time Teller: Eastside Branch (Spanish Bilingual Required)
Teller Job In Madison, WI
Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's Eastside branch is hiring a Spanish Bilingual Part-Time Teller and we want YOU to apply! As a Part-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a four-time recipient of Madison Magazine's Best Places to Work, and a two-time Milwaukee Journal Sentinel's Top Workplace to receive:
* $1.25 per hour Spanish-Bilingual premium
* Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
* 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
* 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
* 16 hours paid volunteer time annually
* Paid holidays (if normal work schedule falls on a recognized holiday)
* Personal development and peer connections through Employee Community Groups
* 401k option with company match of up to 5%, plus approximately 4% discretionary match
* Annual variable bonus reward
* Employee Assistance Program
* And more!
Responsibilities
* Be the face of UW Credit Union by providing front facing member service at the Eastside branch location
* Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
* Maintain a high degree of knowledge in all UW Credit Union products and services
* Ensure all members requests are processed accurately and efficiently
* Adhere to UW Credit Union's Cash Management policies and procedures
* Research all teller transactions when potential errors are identified, and communicate with affected members
* Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
* Consistently seek out opportunities to exceed member expectations
Qualifications
What You'll Need to Succeed
* High School Diploma or equivalent
* 1 year of customer service experience
* Demonstrates ability to work with customers of all ages and backgrounds
* Excellent interpersonal and professional skills
* Team player that can confidently jump in where and when you are needed
* Ability to work in an autonomous environment
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
Full-time Teller
Teller Job 45 miles from Madison
This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.
Duties and responsibilities for Teller position:
Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
Maintain knowledge of WSB's core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB's Mission.
Answer customer questions and resolve related account issues, including phone and in-person.
Keep abreast of industry trends, standards, and external factors that may affect the bank.
Recommend reasonable changes to policies, procedures, and products.
Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
Other duties as assigned.
Qualifications for Teller position:
Experience
Required - 6 months of cash handling and/or customer service experience
Preferred - 2-4 years cash handling and/or customer service experience
Education
Required - High School diploma or general education degree (GED)
Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience
Benefits for Full-Time Position:
Outstanding Medical, Dental, and Vision Insurance
401(k) matching
Employee Stock Ownership Plan
Paid Time off
Paid Holidays
Flexible Spending Account
And so much more!
Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Full-time Teller - Middleton, WI
Teller Job In Madison, WI
Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its “Different Approach, Better Results” philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Wisconsin's Bank as a Full-Time Teller!
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 175+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
What you'll do:
Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing and may be required to participate in community events.
Qualifications:
Minimum 6 months of experience in cash handling or customer service
High school degree or equivalent
Travel between branches may be necessary
Must be available to work all shifts including Saturdays
Must be able to lift 30 lbs
Must be able to stand for long periods of time
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated hourly rate for this role is $18.00-$20.00/hr, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank and Wisconsin's Bank , we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.
Full Time Teller- Delafield, WI
Teller Job 49 miles from Madison
Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its “Different Approach, Better Results” philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Wisconsin's Bank as a Full-Time Teller!
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 175+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
What you'll do:
Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing and may be required to participate in community events.
Qualifications:
Minimum 6 months of experience in cash handling or customer service
High school degree or equivalent
Travel between branches may be necessary
Must be available to work all shifts including Saturdays
Must be able to lift 30 lbs
Must be able to stand for long periods of time
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated hourly rate for this role is $18.00-$20.00/hr, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank and Wisconsin's Bank , we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.
Teller (Spanish Bilingual Preferred)
Teller Job In Madison, WI
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.
We invite you to view the opportunity below.
Provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. Efficiently and accurately process customer transactions while adhering to all required policies and procedures. Support the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues for assistance with financial solutions. Provide awareness and if warranted, demonstration of all channel capabilities and the overall benefit to the customer. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers.
This person will also:
Perform customer banking transactions, identify and service customer needs and resolve issues.
Support the sales process by referring customers in need of additional financial solutions.
Share product and service promotions and new opportunities with our customers.
Answer customer questions to ensure satisfaction and safety.
Service vault, night drop and ATM machines, as assigned.
Review the qualifications listed below:
Education
High School or equivalent combination of education and experience. Required
Experience
Less than 2 years Demonstrated customer service skills and computer experience. Required
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.
Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.
Associated Bank is Pay Transparency compliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
$17.00 - $21.52 per hour
Full-time Teller
Teller Job 45 miles from Madison
This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.
Duties and responsibilities for Teller position:
* Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
* Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
* Maintain knowledge of WSB's core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
* Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB's Mission.
* Answer customer questions and resolve related account issues, including phone and in-person.
* Keep abreast of industry trends, standards, and external factors that may affect the bank.
* Recommend reasonable changes to policies, procedures, and products.
* Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
* Other duties as assigned.
Qualifications for Teller position:
Experience
* Required - 6 months of cash handling and/or customer service experience
* Preferred - 2-4 years cash handling and/or customer service experience
Education
* Required - High School diploma or general education degree (GED)
* Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience
Benefits for Full-Time Position:
* Outstanding Medical, Dental, and Vision Insurance
* 401(k) matching
* Employee Stock Ownership Plan
* Paid Time off
* Paid Holidays
* Flexible Spending Account
* And so much more!
Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Teller, Delavan (part-time)
Teller Job 49 miles from Madison
Job Description for TELLER 1 Assistant Branch Manager •High school graduate or active student •Two years work experience with the public preferred •Basic math aptitude and proficiency
•Excellent verbal and written communication skills
•Knowledge of accounting principles helpful
•Proficiency with basic technology
•Professional image
•Basic sales experience
•Awareness of general banking services
•Active in social and/or extracurricular activities preferred
PRIMARY ACTIVITIES AND RESPONSIBILITIES:
•Successfully completion of Teller I training
•Maintain confidentiality of customer information and activities
•Provide excellent customer service
•Maintain and balance cash within established standards
•Comply with bank policies, procedures and banking regulations
•Process transactions up to designated limits using sound judgment
•Demonstrate undersanding and comply with established security procedures
•Become proficient with job-related systems and equipment
•Participate in the general upkeep and appearance of the Branch
•Participate in available training opportunities
•Participate in referral program
•Other duties as needed or assigned.
Seasonal Teller
Teller Job 42 miles from Madison
Employment Type: Part-Time, On-site #LI-ONSITE
This is temporary summer employment, early May through end of August with the opportunity to return each summer based on performance and dependability. For each year you return the bonus opportunity increases.
This Teller position starts at $16.82 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you'll do:
You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.
What to know about Advia:
Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."
Why you should work for us:
There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
Excited to hear more...here are the deets of the position: We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.
What you'll need:
To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
A willingness to learn and appreciation of coaching to foster professional growth.
A want to be empowered to find ways to say Yes!
Strong communication skills.
Cash handling and customer service experience is strongly preferred, but we can teach this too!
A team centered mentality.
Want to see more?
Check us out on our social media for an inside look at what the #advialife is all about.
Lead Teller (Park Street Branch)
Teller Job In Madison, WI
Who is Park Bank? At Park Bank, we believe drive and ambition come from the heart. That achievement means different things to each of us. That there's no one way to what's next. And our story of achievement starts with each member of our team. No matter our job openings, we are always searching for great people to join our team. And while a culture-fit is nice, a culture-add is even better.
If you are passionate about providing exceptional client service and building partnerships that champion all who are driven to achieve financial goals, come join our branch family. In addition, if you thrive in making personal connections, exude confidence, and are committed to helping our clients succeed, we will help you get to next in your own career development.
General Summary:
As a Lead Teller, you a responsible for all the aspects of the Teller role and additionally overseeing and maintaining accuracy for the branch operations. This includes: audit requirements, cash handling, procedures, variances, and scanning routines. Lead Tellers support the client experience by helping with escalated client issues, providing overrides, and problem resolution. You are expected to be a leader in the branch through providing training and guidance to tellers and ensuring operational excellence.
Primary Duties/Responsibilities:
* Interact with clients and other retail associates in a friendly and upbeat manner
* Demonstrate leadership and professionalism
* Process transactions for clients in a timely and accurate manner
* Abide by cash handling procedures
* Manage operational audits
* Oversee tellers and provide feedback on client experience
* Adhere to regulatory requirements and training
* Support with onboarding new tellers
* Strong attendance and dependability
* Support client needs by asking open ended questions and effectively transitioning clients to the appropriate staff
Requirements
Required Education and Experience
* High School Diploma or equivalent. Equivalent years of experience also accepted.
* Minimum 3-5 years of related work experience; or equivalent combination of education and experience.
Preferred Education and Experience
* Associate's Degree or post-secondary classes/degree. Equivalent experience also accepted.
* Park Bank is a drug free workplace. All candidates selected for new employment with PARK BANK will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test
* Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws.
* Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status.
* The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired.
Teller
Teller Job 47 miles from Madison
At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Teller to join our Eagle Branch team.
Hours/Schedule:
Weeks 1&3: Sunday Closed, Monday 8:15am-5pm, Tuesday 8:15am-5:30, Wednesday Off, Thursday 8:15am-5:30pm, Friday 8:15am-5:30am, Saturday 8:15am-12pm
Weeks 2&4: Sunday Closed, Monday 8:15am-5:30pm, Tuesday 8:15am-5:30, Wednesday 8:15am-5:30pm, Thursday 8:15am-5:30pm, Friday 8:15am-5:30am, Saturday Off
38-40 hours/week
*Hours may change at any time based upon business needs
Description:
Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services.
Essential duties and responsibilities:
Represents the Bank to customers in a courteous, professional manner
Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures
Provides customers with outstanding service
Cross sells Bank products to customers
Maintains and balances a teller drawer
Views basic account history and answers account questions
Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks
Answers the phone and assists customers as needed
Processes check orders/reorders
Processes cash advances
Processes stop payments
Processes changes of address
Processes coin orders
Processes wire transfers
Unlocks and resets digital banking access
Processes Add on CD deposits/batching
All other duties as assigned
These additional duties may be assigned based upon branch need:
Safe Deposit Box access
Vault
Override authority
Critical Competencies:
Accuracy
Customer Service Excellence
Teamwork
Requirements:
High School Diploma or GED required
Prior banking experience preferred
6 months or more related experience in customer service and cash handling required
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines.
High level of professionalism
Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications
Professional communication skills
High level of confidentiality
Excellent organizational skills
Accuracy
Teamwork
****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at ********************************************************************************************
Part Time Associate Banker Wisconsin West, Madison (30 hours)
Teller Job In Madison, WI
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Teller - Fort Atkinson (Full-Time)
Teller Job 29 miles from Madison
Full-time, Part-time Description
PremierBank is a true community bank with the goal of focusing always on our customer relationships and serving as a trusted financial resource for the communities that we serve. Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce
.
TITLE: Teller, Full-Time, Floating
LOCATION: Mostly based out of one of our Fort Atkinson Branches, candidates must have flexibility to float amongst several of our locations (may be subject to mileage reimbursement).
JOB SUMMARY: As a Teller, you will have the opportunity to create a difference in the lives of our customers every single day, keeping our mission in mind that we are Here. For. You. Always. Our core value of being community minded is at the forefront of all we do and this individual will be involved in actively promoting PremierBank in the communities we serve.
RESPONSIBILITIES
Complete transactions including but not limited to deposits, withdrawals, transfers, check cashing, etc.
Answer customer questions and resolve issues.
Identify and help prevent fraudulent activity to help protect our customers
Provide guidance on product offerings so customers can make informed financial decisions
EDUCATION & EXPERIENCE
High school diploma
One year of previous customer service experience
One year of previous cash handling experience
SKILLS & ABILITIES
Maintain composure and professionalism at all times
Customer focused attitude
Possess strong interpersonal skills
High attention to detail
Ability to maintain confidentiality and discretion of sensitive information
COMPENSATION PROGRAM
5% 401(k) Match (Immediate vesting!)
Profit Sharing
Annual Merit Increases
Referral Bonus
BENEFITS
Tuition Reimbursement Program
Generous Vacation (Available starting on Day One!)
Rich Health Plan (HSA & HRA Options)
Medical Flexible Spending Accounts
Dependent Care Flexible Spending Accounts
Dental
Vision
Company Paid life insurance
Company Paid Long & Short-Term Disability
OTHER PERKS
Employee Celebration Events
Free Safety Deposit Box
Yearly allowance for company apparel
Enhanced Employee Assistance Program
Free Passes to Milwaukee Zoo
Free Notary Services
PremierBank is an affirmative action and equal opportunity employer and adheres to EEO Guidelines to offer employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis. All qualified applicants will receive equal consideration for employment.
keeping information confidential.
Part Time Teller: Eastside Branch (Spanish Bilingual Required)
Teller Job In Madison, WI
Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's Eastside branch is hiring a Spanish Bilingual Part-Time Teller and we want YOU to apply!
As a Part-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a four-time recipient of Madison Magazine's Best Places to Work, and a two-time Milwaukee Journal Sentinel's Top Workplace to receive:
$1.25 per hour Spanish-Bilingual premium
Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
2 weeks paid Caregiver Leave (pro-rated based on hours worked)
2.5 weeks paid New Child Leave (pro-rated based on hours worked)
16 hours paid volunteer time annually
Paid holidays (if normal work schedule falls on a recognized holiday)
Personal development and peer connections through Employee Community Groups
401k option with company match of up to 5%, plus approximately 4% discretionary match
Annual variable bonus reward
Employee Assistance Program
And more!
Responsibilities
Be the face of UW Credit Union by providing front facing member service at the Eastside branch location
Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
Maintain a high degree of knowledge in all UW Credit Union products and services
Ensure all members requests are processed accurately and efficiently
Adhere to UW Credit Union's Cash Management policies and procedures
Research all teller transactions when potential errors are identified, and communicate with affected members
Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
Consistently seek out opportunities to exceed member expectations
Qualifications
What You'll Need to Succeed
High School Diploma or equivalent
1 year of customer service experience
Demonstrates ability to work with customers of all ages and backgrounds
Excellent interpersonal and professional skills
Team player that can confidently jump in where and when you are needed
Ability to work in an autonomous environment
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
Bilingual Peak-Time Teller (Madison Branch Locations)
Teller Job In Madison, WI
UW Credit Union is growing and continuously looking for bilingual (Spanish / English) top talent, who aligns with our core values, to join our organization. If you are interested in working at UW Credit Union, our Bilingual Peak-Time Teller opportunity is a great place to start.
Ven a trabajar a UW Credit Union es un lugar donde vas a crecer en tu carrera.
UW Credit Union currently has 14 Branches in the Madison area that hire and staff Peak-Time Tellers. Those branches are Capitol Square, Eastside, Fitchburg, Fish Hatchery, Middleton Hills, Pier 37, Monroe St, Northport, State St, Sun Prairie, University Ave, Verona, Cottage Grove and Madison College
As a Bilingual Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:
* Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
* 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
* 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
* 16 hours paid volunteer time annually
* Paid holidays (if normal work schedule falls on a recognized holiday)
* Personal development and peer connections through Employee Community Groups
* 401k option with company match of up to 5%, plus approximately 4% discretionary match
* Annual variable bonus reward
* Employee Assistance Program
* Discounted bus pass
* And more!
Important Information to Know
* You will be asked your branch location preferences in the application.
* On-boarding and training is a top priority for UW Credit Union.
* Our bilingual (Spanish/English) employees receive an additional $1.25/hour premium.
Responsibilities
A Day in the Life of a Teller
Each day will be a different adventure. Below is a snapshot of what your day could look like:
* Welcome and assist members at a Madison branch, representing UW Credit Union.
* Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
* Keep a good understanding of all UW Credit Union products and services.
* Ensure accurate and efficient handling of member requests at the Teller line.
* Follow UW Credit Union's Cash Management policies and procedures.
* Investigate potential errors in Teller transactions and communicate with affected members.
* Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
* Look for ways to exceed our members' expectations.
* Work with your branch team to address member and branch needs.
* Support our bilingual (Spanish/English) members.
Qualifications
What You'll Need to Succeed
* High School Diploma or equivalent.
* Fluent in written and verbal communication in Spanish and English.
* 1 year of prior experience in customer service.
* Confidence with cash handling and transactions.
* Proven ability to interact effectively with customers from diverse age groups and backgrounds.
* Strong interpersonal and professional skills.
* Collaborative team player who is also comfortable working independently in a self-directed environment.
* Comfortable using computers and mobile devices.
* Skilled in resolving issues and demonstrating empathy when needed.
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
Full Time Teller- Delafield, WI
Teller Job 49 miles from Madison
Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its “Different Approach, Better Results” philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Wisconsin's Bank as a Full-Time Teller!
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 175+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
What you'll do:
Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing and may be required to participate in community events.
Qualifications:
Minimum 6 months of experience in cash handling or customer service
High school degree or equivalent
Travel between branches may be necessary
Must be available to work all shifts including Saturdays
Must be able to lift 30 lbs
Must be able to stand for long periods of time
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated hourly rate for this role is $18.00-$20.00/hr, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank and Wisconsin's Bank , we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.
Lead Teller (Old Sauk Road Branch)
Teller Job In Madison, WI
Who is Park Bank? At Park Bank, we believe drive and ambition come from the heart. That achievement means different things to each of us. That there's no one way to what's next. And our story of achievement starts with each member of our team. No matter our job openings, we are always searching for great people to join our team. And while a culture-fit is nice, a culture-add is even better.
If you are passionate about providing exceptional client service and building partnerships that champion all who are driven to achieve financial goals, come join our branch family. In addition, if you thrive in making personal connections, exude confidence, and are committed to helping our clients succeed, we will help you get to next in your own career development.
General Summary:
As a Lead Teller, you a responsible for all the aspects of the Teller role and additionally overseeing and maintaining accuracy for the branch operations. This includes: audit requirements, cash handling, procedures, variances, and scanning routines. Lead Tellers support the client experience by helping with escalated client issues, providing overrides, and problem resolution. You are expected to be a leader in the branch through providing training and guidance to tellers and ensuring operational excellence.
Primary Duties/Responsibilities:
* Interact with clients and other retail associates in a friendly and upbeat manner
* Demonstrate leadership and professionalism
* Process transactions for clients in a timely and accurate manner
* Abide by cash handling procedures
* Manage operational audits
* Oversee tellers and provide feedback on client experience
* Adhere to regulatory requirements and training
* Support with onboarding new tellers
* Strong attendance and dependability
* Support client needs by asking open ended questions and effectively transitioning clients to the appropriate staff
Requirements
Required Education and Experience
* High School Diploma or equivalent. Equivalent years of experience also accepted.
* Minimum 3-5 years of related work experience; or equivalent combination of education and experience.
Preferred Education and Experience
* Associate's Degree or post-secondary classes/degree. Equivalent experience also accepted.
* Park Bank is a drug free workplace. All candidates selected for new employment with PARK BANK will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test
* Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws.
* Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status.
* The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired.
Peak Time Teller:: Fish Hatchery Branch (Spanish-Bilingual Required)
Teller Job 9 miles from Madison
Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's Fish Hatchery branch is hiring a Part-Time Spanish-Bilingual Teller and we want YOU to apply!
As a Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a four-time recipient of Madison Magazine's Best Places to Work, and a two-time Milwaukee Journal Sentinel's Top Workplace to receive:
$1.25 per hour Spanish-bilingual premium
Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
2 weeks paid Caregiver Leave (pro-rated based on hours worked)
2.5 weeks paid New Child Leave (pro-rated based on hours worked)
16 hours paid volunteer time annually
Paid holidays (if normal work schedule falls on a recognized holiday)
Personal development and peer connections through Employee Community Groups
401k option with company match of up to 5%, plus approximately 4% discretionary match
Annual variable bonus reward
Employee Assistance Program
And more!
Responsibilities
Be the face of UW Credit Union by providing front facing member service at the Fish Hatchery branch location
Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
Maintain a high degree of knowledge in all UW Credit Union products and services
Ensure all members requests are processed accurately and efficiently
Adhere to UW Credit Union's Cash Management policies and procedures
Research all teller transactions when potential errors are identified, and communicate with affected members
Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
Consistently seek out opportunities to exceed member expectations
Qualifications
What You'll Need to Succeed
High School Diploma or equivalent
1 year of customer service experience
Demonstrates ability to work with customers of all ages and backgrounds
Excellent interpersonal and professional skills
Team player that can confidently jump in where and when you are needed
Ability to work in an autonomous environment
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
Full Time Teller- Delafield, WI
Teller Job 49 miles from Madison
Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its "Different Approach, Better Results" philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Wisconsin's Bank as a Full-Time Teller!
Why join us?
* An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
* Competitive pay and annual discretionary bonus eligible
* Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
* Family-friendly work hours
* With 175+ community bank locations, we offer opportunities to grow and develop in your career
* Promote from within culture
What you'll do:
* Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
* Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
* Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
* Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
* May be responsible for bank opening/closing and may be required to participate in community events.
Qualifications:
* Minimum 6 months of experience in cash handling or customer service
* High school degree or equivalent
* Travel between branches may be necessary
* Must be available to work all shifts including Saturdays
* Must be able to lift 30 lbs
* Must be able to stand for long periods of time
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated hourly rate for this role is $18.00-$20.00/hr, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank and Wisconsin's Bank, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.
Lead Teller (Capital Square Branch)
Teller Job In Madison, WI
Who is Park Bank? At Park Bank, we believe drive and ambition come from the heart. That achievement means different things to each of us. That there's no one way to what's next. And our story of achievement starts with each member of our team. No matter our job openings, we are always searching for great people to join our team. And while a culture-fit is nice, a culture-add is even better.
If you are passionate about providing exceptional client service and building partnerships that champion all who are driven to achieve financial goals, come join our branch family. In addition, if you thrive in making personal connections, exude confidence, and are committed to helping our clients succeed, we will help you get to next in your own career development.
General Summary:
As a Lead Teller, you a responsible for all the aspects of the Teller role and additionally overseeing and maintaining accuracy for the branch operations. This includes: audit requirements, cash handling, procedures, variances, and scanning routines. Lead Tellers support the client experience by helping with escalated client issues, providing overrides, and problem resolution. You are expected to be a leader in the branch through providing training and guidance to tellers and ensuring operational excellence.
Primary Duties/Responsibilities:
* Interact with clients and other retail associates in a friendly and upbeat manner
* Demonstrate leadership and professionalism
* Process transactions for clients in a timely and accurate manner
* Abide by cash handling procedures
* Manage operational audits
* Oversee tellers and provide feedback on client experience
* Adhere to regulatory requirements and training
* Support with onboarding new tellers
* Strong attendance and dependability
* Support client needs by asking open ended questions and effectively transitioning clients to the appropriate staff
Requirements
Required Education and Experience
* High School Diploma or equivalent. Equivalent years of experience also accepted.
* Minimum 3-5 years of related work experience; or equivalent combination of education and experience.
Preferred Education and Experience
* Associate's Degree or post-secondary classes/degree. Equivalent experience also accepted.
* Park Bank is a drug free workplace. All candidates selected for new employment with PARK BANK will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test
* Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws.
* Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status.
* The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired.