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  • Intake/Customer Service Clerk

    Judicial Branch

    Teller Job In Buffalo, NY

    The United States District Court for the Western District of New York is seeking an Intake/Customer Service Clerk. Intake/Customer Service Clerks are the "face" of the Court to much of the public and attorneys who practice in the Court and help create positive public impressions about the Judiciary. To apply, please visit: ******************************************************* Help Overview * Accepting applications * Open & closing dates 03/28/2025 to 04/25/2025 * Salary $41,785 - $67,931 per year * Pay scale & grade CL 23 * Help Location 1 vacancy in the following location: * Buffalo, NY * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Permanent - At-Will * Work schedule Full-time * Service Excepted * Promotion potential 24 - Promotion potential to CL-24 without further competition based on eligibility and needs of the office. * Job family (Series) * 0301 Miscellaneous Administration And Program * Supervisory status No * Security clearance Other * Drug test No * Financial disclosure No * Bargaining unit status No * Announcement number 25-07 * Control number 834439100 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Help Duties Intake/Customer Service Clerks are the "face" of the Court to much of the public and attorneys who practice in the Court and help create positive public impressions about the Judiciary. The successful candidate must exhibit the highest standards of excellence and integrity, and display, at all times and to all persons, a courteous, professional and cooperative attitude. Responsibilities * Answer and route incoming calls and assist the public in the use of databases. * Provide basic information to the public, the bar, and the Court. * Assign case numbers and open cases. * Receive and file documents, notices, minutes, decisions, orders, and judgments. * Create new case files, maintain case records, retrieve files, copy records, and certify court documents. * Check for prior or prohibited filings. Verify and issue summons. Verify attorneys' authority to practice. * Review and process attorney admission documents. * Receive and process payments, issue receipts, secure and balance cash drawer. * Respond to form and copy requests. * Assist with quality control. * Adhere to procedures of the court. * Perform other duties as assigned. Help Requirements Conditions of Employment Employees must adhere to a Code of Conduct. The Court provides reasonable accommodations to applicants with disabilities. Veterans' preference is not a factor used in Judicial Branch appointments. Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship. Positions with the U.S. Courts are excepted service appointments, which are "At-Will" and may be terminated with or without cause. Employees are required to use electronic funds transfer for payroll deposit. Qualifications Qualification Requirements High school diploma or equivalent and two years of general experience. General experience includes progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position. Preferred Qualifications/Court Preferred Skills The Court is seeking an applicant with a strong work ethic, initiative, dependability and a friendly and customer-focused attitude. An understanding of professional office procedures and the ability to work both independently and in a team environment is preferable. Interaction will be with various individuals; therefore, the candidate should possess excellent interpersonal and written and verbal communication skills. The ability to handle multiple priorities and tasks simultaneously are essential. Proficiency and experience in the use of computer systems, including but not limited to Microsoft Office applications, such as Word, Excel, Outlook and Teams, is highly preferred. Public Access to Court Electronic Records (PACER) experience and knowledge of court/legal terminology are helpful. Prior customer service experience preferred. A bachelor's degree in a related field from an accredited four-year college or university is strongly preferred. Education High school diploma or equivalent. Additional information This position is assigned to the Clerk's Office, U.S. District Court, Western District of New York, and reports to the Operations Manager. Read more * Benefits Help Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Please read the "Next steps" section for more information. * Benefits Help Review our benefits * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (available at **************************************************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Please submit a cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (*************************************************************** as a single PDF attachment by email to: ****************************** - subject line "Intake/Customer Service Clerk, Reference No. 25-07." Save the documents as one PDF, using your firstname_lastname. When the AO78 is filled out electronically and returned by email, the fillable form must first be resaved and submitted as a non-fillable PDF before submission, otherwise the form will appear blank. Applicants are not required to complete the AO78, page 5, Optional Background Information until the time of a conditional offer. Agency contact information Human Resources Email ****************************** Address US District Court, Western District of New York 2 Niagara Square Buffalo, NY 14202 US Next steps Only candidates selected for an interview will be notified and must travel at their own expense. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents Cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (available at **************************************************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help How to Apply Please submit a cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (*************************************************************** as a single PDF attachment by email to: ****************************** - subject line "Intake/Customer Service Clerk, Reference No. 25-07." Save the documents as one PDF, using your firstname_lastname. When the AO78 is filled out electronically and returned by email, the fillable form must first be resaved and submitted as a non-fillable PDF before submission, otherwise the form will appear blank. Applicants are not required to complete the AO78, page 5, Optional Background Information until the time of a conditional offer. Read more Agency contact information Human Resources Email ****************************** Address US District Court, Western District of New York 2 Niagara Square Buffalo, NY 14202 US Next steps Only candidates selected for an interview will be notified and must travel at their own expense. Read more Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Print Share * Email * Facebook * LinkedIn * Twitter Help Overview * Accepting applications * Open & closing dates 03/28/2025 to 04/25/2025 * Salary $41,785 - $67,931 per year * Pay scale & grade CL 23 * Location 1 vacancy in the following location: * Buffalo, NY * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Permanent - At-Will * Work schedule Full-time * Service Excepted * Promotion potential 24 - Promotion potential to CL-24 without further competition based on eligibility and needs of the office. * Job family (Series) * 0301 Miscellaneous Administration And Program * Supervisory status No * Security clearance Other * Drug test No * Financial disclosure No * Bargaining unit status No * Announcement number 25-07 * Control number 834439100 This job originated on **************** For the full announcement and to apply, visit ****************************** Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.
    $41.8k-67.9k yearly 27d ago
  • Sub Shop Customer Service

    Dev 4.2company rating

    Teller Job In West Seneca, NY

    Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job DescriptionSchedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: West Seneca, NY Address: 370 Orchard Park Road Pay: $16 - $17 / hour Job Posting: 11/22/2023 Job Posting End: 12/22/2023 Job ID:R0193139 Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return. If you are passionate about food and like working in a fast-paced environment, this would be the role for you! What will I do? Provide incredible customer service Take and prepare customer orders accurately and on time Maintain department appearance throughout the day by stocking, refilling and rotating product At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $16-17 hourly 60d+ ago
  • Part-Time Teller

    Cornerstone Community Federal Credit Union 3.3company rating

    Teller Job In Lockport, NY

    Accurately and efficiently process and record routine transactions for members / non-members. The successful candidate will negotiate checks, accept and disburse cash, process share deposits, share withdrawals, loan payments, VISA payments, money orders, gift cards, travel money cards and amusement park tickets. This is a frontline position and plays a fundamental role in achieving CCFCU's Member Journey Experience goals. *This position is part of the late Friday and Saturday rotation schedules. Essential Duties and Responsibilities: Handle member account transactions including, but not limited to: deposits, withdrawals, loan transactions, funds transfers, sale of money orders, gift cards, travel money cards, and amusement park tickets, Series EE Bonds. Perform file maintenance. (i.e. closing of an account) Maintain cash boxes at predetermined dollar level. Maintain constant recognition of the vulnerability of cash handling and check negotiations; periodically reviews security procedures and maintains high awareness of actions to take during and after criminal attack or other emergency situations. Must possess demonstrated knowledge of all cash handling and check cashing policies and procedures to ensure proper transaction execution. Call unusual circumstances and exceptional cases to management's attention to obtain approval for proper disposition. Assist in keeping address changes up to date. Responsible for processing required government reporting. Has a thorough knowledge of products and services and educates members of their availability. Be neat, punctual and professional in appearance and demeanor and adhere to safe work practices and procedures at all times. Always represent the best interests of the Credit Union in words and actions. Complete all required training. Other duties as assigned. Knowledge, Skills and Abilities: Computer literate including Microsoft Office, Word and Excel. Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. Able to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc. Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members and vendors. Employee must possess accuracy in the handling of cash and recording daily transactions. Duties require maximum public contact with the member and dictates that employee should strive to maintain an overall knowledge of the resources and services of the credit union and be conversant in alternatives for withdrawing funds, making loans, etc. Accordingly refer members to other personnel as situations warrant. Has a thorough knowledge of interest rates and dividends, how they are computed and disclosed, and is capable of discussing this with the member. Employee must maintain a cooperative attitude with other employees and help to maintain the friendliest atmosphere possible in the credit union office. Must strive to render the best possible service to all the membership. Must keep current with basic knowledge of all credit union programs and must thoroughly cross-sell all credit union products at every available opportunity. The ability to properly receive members, either by telephone or in person. Employee will follow any instructions, and perform other related duties, as may be required by management. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: High school Diploma or G.E.D, some college preferred. Minimum 2 years of experience with cash handling / check negotiating in a financial services environment. Bondable upon initial employment, and ability to maintain bondability throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. NOTE(S): Management reserves the right to change or reassign job duties or combine positions based on business needs at any time. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different
    $31k-37k yearly est. 9d ago
  • Teller

    Northwest Bank 4.8company rating

    Teller Job In Amherst, NY

    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or equivalent preferred Work Experience: Customer service experience preferred Cash handling experience preferred Banking and/or retail experience preferred The pay range for this position is generally $15.50 - $17.05 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $15.5-17.1 hourly 26d ago
  • Teller

    Niagaras Choice Federal C

    Teller Job In Niagara Falls, NY

    We passionately believe that our team is at their best when they have the opportunity to learn, collaborate and find new ways to solve our members' challenges, no matter what part of the business they are in. Join us in our journey for improving the lives of those in our community by being the helping hand that gives back! Job Description TITLE: MEMBER SERVICE REPRESENTATIVE- TELLER I REPORTS TO: BRANCH MANAGER STATUS: HOURLY NON-EXEMPT Purpose Perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Requirements Previous teller/cashier experience required. High school graduate or GED preferred. Computer literacy required. Duties and Responsibilities Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records. Cash share drafts/checks and process withdrawals; ensure proper identification is made for all members and shared branch members. Examine checks for endorsements and verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Promote cross-sell/help credit union products and services. Explain, promote, or sell products or services, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge of all related policies and procedures, rules, and regulations for the teller area, including robbery procedures. Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Proficient in all functions of electronic services. Ability to identify and refer opportunities to Member Service Representatives. Place appropriate holds on accounts. Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Enter payments properly into the computer. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Process daily TCR transactions (if applicable). Meets Level of standards of teller over/short policy (No. 38). Privacy/Confidentiality: ensure member information is secure. Perform clerical tasks such as quality control and scanning. Perform other duties as assigned.
    $32k-38k yearly est. 60d+ ago
  • Call In Teller

    Community Bank System, Inc. 4.6company rating

    Teller Job In Dunkirk, NY

    Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Call-In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches. As a Call-In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products. Provide quality customer service and a positive banking experience by handling financial transactions (i. e. cashing checks, handling deposits/withdrawals, etc. ) with accuracy and professionalism. Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly. Prepare individual daily settlements of teller cash and proof operations. Research customer accounts, send out prospecting letters and follow up with customers by telephone. Accept loan, utility and other payments. Issue money orders, cashier's and travelers checks, correspondent bank drafts, etc. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner. Perform other related duties as assigned or directed. Qualifications Reliable transportation High School Diploma or GED Good communication skills Attention to detail Basic math skills and computer skills Ability to understand direction and adhere to established policies and procedures Prior cash handling or customer service is preferred but not required All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Other Job Information Hours: Hours are based on business needs, per week. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $16. 50/Hr. Maximum USD $21. 53/Hr.
    $28k-36k yearly est. 9d ago
  • Local to Buffalo NY_Multiple positions for Spanish speaking Bank Teller(KYC exp)

    360 It Professionals 3.6company rating

    Teller Job In Buffalo, NY

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill multiple positions for Bank Tellers with experience on KYC(Know your customer ) policies in Buffalo NY. Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. Analysis of accounts and client information according to prescribed internal control policies and procedures. Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. Execute and review negative media alerts from client screening and escalate where necessary. Package client due diligence research and documentation for review by Relationship Managers. Meet production target volumes and dates as advised Communication with officers and other employees involved in the maintenance of internal control standards Qualifications Minimum of 3 years' experience with account opening and account opening documentation and/or operations background in Financial Institution-New Account opening experience (Individual/Joint, Corporations, Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience (Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry...) AML documentation (KYC) experience-Able to read, write and speak Spanish-Knowledge of Excel, Word and Access Well-developed written, verbal communication and interpersonal skills-Must be multi-tasked to be able to work in a fast pace environment-Ability to deal with all levels of personnel in a courteous and efficient manner Additional Information Local candidates are acceptable for this position.
    $32k-37k yearly est. 9d ago
  • Teller - Batavia Branch

    Tompkins Financial Corporation 4.0company rating

    Teller Job In Batavia, NY

    Overview Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their financial needs. Works under close supervision with limited decision-making authority. Responsibilities Perform a variety of duties quickly and accurately to support the paying and receiving function of the branch of which the following are illustrative: Accept and process deposit transactions. Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available. Sell Cashier's Checks. Redeem EE Savings Bonds. Issue approved cash advances on Company accepted credit cards. Transfer funds between accounts as required. May accept and process utility payments. Accept and process all types of loan payments and credit card payments. Maintain an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc. Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly and efficiently on a daily basis. Prepare and review reports relating to the function, e. g. Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc. Process night deposit, mail deposit, ATM deposit and courier deposit transactions Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate. Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary. Verify and wrap coin and/or currency for vault control purposes. Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place. Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same. Provide safe deposit box service to customers. Work Saturdays and evenings as required; open and close the branch as required. All other duties as assigned. Qualifications A high school diploma or equivalent preferred. Cash handling experience in banking, cash office or retail setting. Six(6) months to one(1) year of experience is preferred. Excellent customer service skills. Exemplary organizational, problem-solving and communication skills. Ability to follow precise directions. Ability to operate teller equipment and learn banking systems quickly. Proficient PC skills. Moderate typing and ability to operate various office machines. Benefits Medical Dental Vision 401(k) Match Profit Sharing Paid Time Off 11 Holidays Tuition Reimbursement Free Parking throughout Tompkins Community Bank Employee Referrals EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here #communitybank Pay Range USD $16. 25 - USD $17. 00 /Hr.
    $16 hourly 9d ago
  • Summer Teller

    Five Star Bank 3.9company rating

    Teller Job In Buffalo, NY

    Kickstart Your Banking Career with Our Summer Teller Program! Looking to grow your career in consumer banking? Whether you're a recent graduate, a career changer, or re-entering the workforce, our paid training program provides the skills you need - no experience required. If you're a student who can work full-time, we also offer tuition reimbursement to help you complete your degree. Our Summer Teller Program is designed to provide you with real-world banking experience, offering valuable skills and insights into the financial industry. As a part of our team, you will gain hands-on experience in customer service, banking operations, and financial transactions, all while developing professional skills and a potential pathway to future career opportunities. At Five Star Bank, we put our customers' financial well-being at the heart of everything we do. Shape Your Future in Banking - Apply to our Student Teller Program today! Purpose: The Summer Teller will assist customers with their banking transactions while ensuring a high level of customer satisfaction. You will gain a solid understanding of banking procedures, from processing deposits and withdrawals to helping customers with inquiries about products and services. This position is perfect for individuals looking to enhance their communication, problem-solving, and cash-handling skills in a dynamic, customer-oriented environment. This Float position will be traveling within the assigned branch footprint of 2-3 branches to provide support to our teams. This role will begin in May, extending 10-12 weeks with opportunities to be extended past summer or with a full-time employment offer. Essential Functions: * Provide support to retail branch staff in assigned footprint. * Greets clients and prospective clients entering the office following established customer service guidelines. * Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally. * Maintains responsibility for a cash drawer and follows proper balancing procedures. * Supports daily operations of the office to include processing night deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needs. * Answer the phone within the office promptly and professionally. * Ensures compliance with security and audit procedures. * Understands and adheres to established policies and procedures. * Maintains knowledge of regulatory compliance requirements and completes assigned compliance training. * Develops and maintains knowledge of bank products and services. * Introduces customers to alternate banking channels including ATM/ITM and Digital * Identifies customer needs and refers to the appropriate team member/business partner. * Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work Job Related Qualifications: Required: * Education: High School Diploma or GED * Prior Experience: Prior Customer Service experience preferred * Licenses or Accreditation: None. Competencies: * Ability to make personal connections, engage clients, be courteous and professional. * Ability to successfully utilize multiple systems and applications accurately and simultaneously. * Knowledge of and ability to provide products and services available through retail banking. * Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations. * Strong organizational and time management skills * Ability to thrive in a team environment. * Strong mathematical, communication and interpersonal skills * Ability to learn and utilize new technology effectively and efficiently. Physical Requirements: * Able to regularly sit for prolonged periods of time. * Able to regularly stand for prolonged periods of time. Able to travel: * Frequently * Extensive computer usage is required. Ability to work: * Evenings * Occasionally * Weekends * Occasionally This job description is not exhaustive. The Summer Teller may be required to perform other duties as assigned. The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.
    $32k-36k yearly est. 28d ago
  • PT Customer Service PMs & Weekends #11109

    Clark Holdings/Tim Hortons

    Teller Job In Buffalo, NY

    We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 4301 Genesee St in Cheektowaga, NY on the afternoon/evening shifts (3pm-630pm & 5pm-8pm) & Weekend shifts (6am-2pm & 2pm-8pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers. Regularly monitor and record temperatures of required products. Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: Follow all restaurant policies, procedures, and standards. Practice proper hand washing techniques and adhere to sanitation guidelines. Complete all sanitation tasks as outlined. Health & Safety: Work in compliance with occupational health and safety legislation. Follow safe work practices and procedures. Use required personal protective equipment. Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: Excellent customer service skills with a friendly and welcoming attitude. Ability to work in a fast-paced environment with a sense of urgency. Strong communication and interpersonal skills. Ability to work on a team and with multiple employees. Attention to detail and ability to accurately process orders. Willingness to assist with training new employees. Physical Requirements: Frequent reaching and manual dexterity. Continuous standing on tiled surfaces. Use of headset for order processing at the drive-thru. Ability to stand for long periods. Frequent walking and occasional lifting of supplies/products. Exposure to cold and high heat temperatures. Other: Regular and predictable attendance is an essential function of this job. Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $29k-38k yearly est. 17d ago
  • Part-Time Teller

    Cornerstone Community Federal Credit Union 3.3company rating

    Teller Job In Lockport, NY

    Accurately and efficiently process and record routine transactions for members / non-members. The successful candidate will negotiate checks, accept and disburse cash, process share deposits, share withdrawals, loan payments, VISA payments, money orders, gift cards, travel money cards and amusement park tickets. This is a frontline position and plays a fundamental role in achieving CCFCU's Member Journey Experience goals. * This position is part of the late Friday and Saturday rotation schedules. Essential Duties and Responsibilities: * Handle member account transactions including, but not limited to: deposits, withdrawals, loan transactions, funds transfers, sale of money orders, gift cards, travel money cards, and amusement park tickets, Series EE Bonds. * Perform file maintenance. (i.e. closing of an account) * Maintain cash boxes at predetermined dollar level. * Maintain constant recognition of the vulnerability of cash handling and check negotiations; periodically reviews security procedures and maintains high awareness of actions to take during and after criminal attack or other emergency situations. * Must possess demonstrated knowledge of all cash handling and check cashing policies and procedures to ensure proper transaction execution. * Call unusual circumstances and exceptional cases to management's attention to obtain approval for proper disposition. * Assist in keeping address changes up to date. * Responsible for processing required government reporting. * Has a thorough knowledge of products and services and educates members of their availability. * Be neat, punctual and professional in appearance and demeanor and adhere to safe work practices and procedures at all times. * Always represent the best interests of the Credit Union in words and actions. * Complete all required training. * Other duties as assigned. Knowledge, Skills and Abilities: * Computer literate including Microsoft Office, Word and Excel. * Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. * Able to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc. * Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members and vendors. * Employee must possess accuracy in the handling of cash and recording daily transactions. * Duties require maximum public contact with the member and dictates that employee should strive to maintain an overall knowledge of the resources and services of the credit union and be conversant in alternatives for withdrawing funds, making loans, etc. Accordingly refer members to other personnel as situations warrant. * Has a thorough knowledge of interest rates and dividends, how they are computed and disclosed, and is capable of discussing this with the member. * Employee must maintain a cooperative attitude with other employees and help to maintain the friendliest atmosphere possible in the credit union office. * Must strive to render the best possible service to all the membership. * Must keep current with basic knowledge of all credit union programs and must thoroughly cross-sell all credit union products at every available opportunity. * The ability to properly receive members, either by telephone or in person. * Employee will follow any instructions, and perform other related duties, as may be required by management. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: * High school Diploma or G.E.D, some college preferred. * Minimum 2 years of experience with cash handling / check negotiating in a financial services environment. * Bondable upon initial employment, and ability to maintain bondability throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. NOTE(S): Management reserves the right to change or reassign job duties or combine positions based on business needs at any time. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different
    $31k-37k yearly est. 60d+ ago
  • Part-Time Teller

    Northwest Bancorp, Inc. 4.8company rating

    Teller Job In North Tonawanda, NY

    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: * Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals * Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. * Actively engage with and greet customers and take ownership to resolve any customer issues or concerns * Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed * Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. * Exceptional delivery of our 5 Culture Promises * Complete educational training as assigned and self-educate using bank designed programs and applications * Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings * Knowledge and adherence to all security and dual control processes * Responsible to participate in branch opening and closing tasks as needed * Protect the bank from unnecessary risk by following compliance, risk, and operational procedures * Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed * Work evening hours and weekends as scheduled, assigned, or necessary * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas * Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: * High School Diploma or equivalent preferred Work Experience: * Customer service experience preferred * Cash handling experience preferred * Banking and/or retail experience preferred The pay range for this position is generally $15.50 - $17.05 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $15.5-17.1 hourly 4d ago
  • TELLER

    Niagaras Choice Federal c

    Teller Job In Niagara Falls, NY

    We passionately believe that our team is at their best when they have the opportunity to learn, collaborate and find new ways to solve our members' challenges, no matter what part of the business they are in. Join us in our journey for improving the lives of those in our community by being the helping hand that gives back! Job Description TITLE: MEMBER SERVICE REPRESENTATIVE- TELLER I REPORTS TO: BRANCH MANAGER STATUS: HOURLY NON-EXEMPT Purpose Perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Requirements Previous teller/cashier experience required. High school graduate or GED preferred. Computer literacy required. Duties and Responsibilities Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records. Cash share drafts/checks and process withdrawals; ensure proper identification is made for all members and shared branch members. Examine checks for endorsements and verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Promote cross-sell/help credit union products and services. Explain, promote, or sell products or services, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge of all related policies and procedures, rules, and regulations for the teller area, including robbery procedures. Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Proficient in all functions of electronic services. Ability to identify and refer opportunities to Member Service Representatives. Place appropriate holds on accounts. Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Enter payments properly into the computer. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Process daily TCR transactions (if applicable). Meets Level of standards of teller over/short policy (No. 38). Privacy/Confidentiality: ensure member information is secure. Perform clerical tasks such as quality control and scanning. Perform other duties as assigned.
    $32k-38k yearly est. 9d ago
  • Local to Buffalo NY_Multiple positions for Spanish speaking Bank Teller(KYC exp)

    360 It Professionals 3.6company rating

    Teller Job In Buffalo, NY

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill multiple positions for Bank Tellers with experience on KYC(Know your customer ) policies in Buffalo NY. Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. Analysis of accounts and client information according to prescribed internal control policies and procedures. Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. Execute and review negative media alerts from client screening and escalate where necessary. Package client due diligence research and documentation for review by Relationship Managers. Meet production target volumes and dates as advised Communication with officers and other employees involved in the maintenance of internal control standards Qualifications Minimum of 3 years' experience with account opening and account opening documentation and/or operations background in Financial Institution-New Account opening experience (Individual/Joint, Corporations, Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience (Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry...) AML documentation (KYC) experience-Able to read, write and speak Spanish-Knowledge of Excel, Word and Access Well-developed written, verbal communication and interpersonal skills-Must be multi-tasked to be able to work in a fast pace environment-Ability to deal with all levels of personnel in a courteous and efficient manner Additional Information Local candidates are acceptable for this position.
    $32k-37k yearly est. 60d+ ago
  • Call In Teller

    Community Bank System, Inc. 4.6company rating

    Teller Job In Warsaw, NY

    Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Call-In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches. As a Call-In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products. Provide quality customer service and a positive banking experience by handling financial transactions (i. e. cashing checks, handling deposits/withdrawals, etc. ) with accuracy and professionalism. Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly. Prepare individual daily settlements of teller cash and proof operations. Research customer accounts, send out prospecting letters and follow up with customers by telephone. Accept loan, utility and other payments. Issue money orders, cashier's and travelers checks, correspondent bank drafts, etc. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner. Perform other related duties as assigned or directed. Qualifications Reliable transportation High School Diploma or GED Good communication skills Attention to detail Basic math skills and computer skills Ability to understand direction and adhere to established policies and procedures Prior cash handling or customer service is preferred but not required All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Other Job Information Hours: hours/week per business needs Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded 401K with generous match and Banking discounts! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $16. 50/Hr. Maximum USD $21. 53/Hr.
    $29k-36k yearly est. 13d ago
  • Summer Teller

    Five Star Bank 3.9company rating

    Teller Job In Albion, NY

    Kickstart Your Banking Career with Our Summer Teller Program! Looking to grow your career in consumer banking? Whether you're a recent graduate, a career changer, or re-entering the workforce, our paid training program provides the skills you need - no experience required. If you're a student who can work full-time, we also offer tuition reimbursement to help you complete your degree. Our Summer Teller Program is designed to provide you with real-world banking experience, offering valuable skills and insights into the financial industry. As a part of our team, you will gain hands-on experience in customer service, banking operations, and financial transactions, all while developing professional skills and a potential pathway to future career opportunities. At Five Star Bank, we put our customers' financial well-being at the heart of everything we do. Shape Your Future in Banking - Apply to our Student Teller Program today! Purpose: The Summer Teller will assist customers with their banking transactions while ensuring a high level of customer satisfaction. You will gain a solid understanding of banking procedures, from processing deposits and withdrawals to helping customers with inquiries about products and services. This position is perfect for individuals looking to enhance their communication, problem-solving, and cash-handling skills in a dynamic, customer-oriented environment. This Float position will be traveling within the assigned branch footprint of 2-3 branches to provide support to our teams. This role will begin in May, extending 10-12 weeks with opportunities to be extended past summer or with a full-time employment offer. Essential Functions: * Provide support to retail branch staff in assigned footprint. * Greets clients and prospective clients entering the office following established customer service guidelines. * Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally. * Maintains responsibility for a cash drawer and follows proper balancing procedures. * Supports daily operations of the office to include processing night deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needs. * Answer the phone within the office promptly and professionally. * Ensures compliance with security and audit procedures. * Understands and adheres to established policies and procedures. * Maintains knowledge of regulatory compliance requirements and completes assigned compliance training. * Develops and maintains knowledge of bank products and services. * Introduces customers to alternate banking channels including ATM/ITM and Digital * Identifies customer needs and refers to the appropriate team member/business partner. * Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work Job Related Qualifications: Required: * Education: High School Diploma or GED * Prior Experience: Prior Customer Service experience preferred * Licenses or Accreditation: None. Competencies: * Ability to make personal connections, engage clients, be courteous and professional. * Ability to successfully utilize multiple systems and applications accurately and simultaneously. * Knowledge of and ability to provide products and services available through retail banking. * Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations. * Strong organizational and time management skills * Ability to thrive in a team environment. * Strong mathematical, communication and interpersonal skills * Ability to learn and utilize new technology effectively and efficiently. Physical Requirements: * Able to regularly sit for prolonged periods of time. * Able to regularly stand for prolonged periods of time. Able to travel: * Frequently * Extensive computer usage is required. Ability to work: * Evenings * Occasionally * Weekends * Occasionally This job description is not exhaustive. The Summer Teller may be required to perform other duties as assigned. The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.
    $32k-36k yearly est. 28d ago
  • Floating Seasonal Teller (Western New York)

    Tompkins Financial Corporation 4.0company rating

    Teller Job In Batavia, NY

    Overview Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their financial needs. Works under close supervision with limited decision-making authority. Responsibilities Perform a variety of duties quickly and accurately to support the paying and receiving function of the branch of which the following are illustrative: Accept and process deposit transactions. Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available. Sell Cashier's Checks. Redeem EE Savings Bonds. Issue approved cash advances on Company accepted credit cards. Transfer funds between accounts as required. May accept and process utility payments. Accept and process all types of loan payments and credit card payments. Maintain an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc. Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly and efficiently on a daily basis. Prepare and review reports relating to the function, e. g. Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc. Process night deposit, mail deposit, ATM deposit and courier deposit transactions Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate. Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary. Verify and wrap coin and/or currency for vault control purposes. Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place. Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same. Provide safe deposit box service to customers. Work Saturdays and evenings as required; open and close the branch as required. All other duties as assigned. Qualifications A high school diploma or equivalent preferred. Cash handling experience in banking, cash office or retail setting. Six(6) months to one(1) year of experience is preferred. Excellent customer service skills. Exemplary organizational, problem-solving and communication skills. Ability to follow precise directions. Ability to operate teller equipment and learn banking systems quickly. Proficient PC skills. Moderate typing and ability to operate various office machines. EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here Pay Range USD $16. 25 - USD $17. 00 /Hr.
    $16 hourly 37d ago
  • Part-Time Teller

    Northwest Bank 4.8company rating

    Teller Job In North Tonawanda, NY

    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or equivalent preferred Work Experience: Customer service experience preferred Cash handling experience preferred Banking and/or retail experience preferred The pay range for this position is generally $15.50 - $17.05 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $15.5-17.1 hourly 6d ago
  • Summer Teller

    Five Star Bank 3.9company rating

    Teller Job In Ellicottville, NY

    Kickstart Your Banking Career with Our Summer Teller Program! Looking to grow your career in consumer banking? Whether you're a recent graduate, a career changer, or re-entering the workforce, our paid training program provides the skills you need - no experience required. If you're a student who can work full-time, we also offer tuition reimbursement to help you complete your degree. Our Summer Teller Program is designed to provide you with real-world banking experience, offering valuable skills and insights into the financial industry. As a part of our team, you will gain hands-on experience in customer service, banking operations, and financial transactions, all while developing professional skills and a potential pathway to future career opportunities. At Five Star Bank, we put our customers' financial well-being at the heart of everything we do. Shape Your Future in Banking - Apply to our Student Teller Program today! Purpose: The Summer Teller will assist customers with their banking transactions while ensuring a high level of customer satisfaction. You will gain a solid understanding of banking procedures, from processing deposits and withdrawals to helping customers with inquiries about products and services. This position is perfect for individuals looking to enhance their communication, problem-solving, and cash-handling skills in a dynamic, customer-oriented environment. This Float position will be traveling within the assigned branch footprint of 2-3 branches to provide support to our teams. This role will begin in May, extending 10-12 weeks with opportunities to be extended past summer or with a full-time employment offer. Essential Functions: * Provide support to retail branch staff in assigned footprint. * Greets clients and prospective clients entering the office following established customer service guidelines. * Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally. * Maintains responsibility for a cash drawer and follows proper balancing procedures. * Supports daily operations of the office to include processing night deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needs. * Answer the phone within the office promptly and professionally. * Ensures compliance with security and audit procedures. * Understands and adheres to established policies and procedures. * Maintains knowledge of regulatory compliance requirements and completes assigned compliance training. * Develops and maintains knowledge of bank products and services. * Introduces customers to alternate banking channels including ATM/ITM and Digital * Identifies customer needs and refers to the appropriate team member/business partner. * Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work Job Related Qualifications: Required: * Education: High School Diploma or GED * Prior Experience: Prior Customer Service experience preferred * Licenses or Accreditation: None. Competencies: * Ability to make personal connections, engage clients, be courteous and professional. * Ability to successfully utilize multiple systems and applications accurately and simultaneously. * Knowledge of and ability to provide products and services available through retail banking. * Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations. * Strong organizational and time management skills * Ability to thrive in a team environment. * Strong mathematical, communication and interpersonal skills * Ability to learn and utilize new technology effectively and efficiently. Physical Requirements: * Able to regularly sit for prolonged periods of time. * Able to regularly stand for prolonged periods of time. Able to travel: * Frequently * Extensive computer usage is required. Ability to work: * Evenings * Occasionally * Weekends * Occasionally This job description is not exhaustive. The Summer Teller may be required to perform other duties as assigned. The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.
    $32k-36k yearly est. 28d ago
  • Universal Banker - Amherst Branch

    Tompkins Financial Corporation 4.0company rating

    Teller Job In Williamsville, NY

    Overview This position is will be expected to support the efficient and accurate paying and receiving function and sales and service function of the Company branch according to Company policies and procedures. The position will also oversee security and compliance within the unit; ensure department compliance with all operating policies and procedures and communicating with appropriate personnel. This position will be expected to perform the duties of both a Teller and a Customer Service Representative. Responsibilities Serve customers at an assigned teller station by processing a variety of transactions in accordance with Company procedure. Perform balancing and upkeep of branch and responsible offsite ATM(s) when required. Assist customers by answering questions and obtaining specialized services from other Company departments. Respond to inquiries relating to his/her particular area, or to requests from customers, other Company personnel, etc. , within given time frames and within established Company policy. Complete the documentation and performs point-of-sale processing on all types of new accounts, e. g. loans, deposits, etc. Solicit new business from present and prospective customers. Provide sales information on a timely basis in order that this information may be included as part of monthly and year-to-date sales performance reports. Provide safe deposit box services to customers. Maintain a thorough knowledge of the features and benefits of all Company products and services. Provide periodic reports to the Teller Supervisor and other unit supervisors, appropriate groups or individuals. May require Nationwide Mortgage Licensing System and Registry (NMLS) registration to assist with the consumer and residential lending process. Act as a supervisor on duty, in the absence of the Assistant Branch Manager and/or Branch Manager. May open and close branch, office and/or vaults, under dual control. Set alarms, as necessary. May fill in at any of the other Company branch locations, as required. May support the team, as required. All other duties as assigned. Qualifications High School Diploma or GED. Minimum of two (2) years' experience in a related role (customer service/sales); experience within the field of banking is preferred. Proficient in sales process; including the ability to recognize and suggest products and achieve referral goals. Strong interpersonal relations and communication skills (oral and written). Demonstrated strong customer service skills. Benefits Medical Dental Vision 401(k) Match Profit Sharing Paid Time Off 11 Holidays Tuition Reimbursement Free Parking throughout Tompkins Community Bank Employee Referrals EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here #communitybank Pay Range USD $17. 75 - USD $21. 50 /Hr.
    $17 hourly 49d ago

Learn More About Teller Jobs

How much does a Teller earn in Kenmore, NY?

The average teller in Kenmore, NY earns between $29,000 and $41,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average Teller Salary In Kenmore, NY

$35,000

What are the biggest employers of Tellers in Kenmore, NY?

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