Customer Service Personnel (Remote)
Remote Job
Flex Callers by Venture Corp is moving into the work from home spectrum. Currently, we are looking for dynamic inbound call center agents to support customers with customer care, inbound sales and tech support issues.
This position is an independent contractor position, which gives our agents the flexibility to choose their own schedules and set their own availability. This position can be either full-time or part-time, it's based solely on your needs.
Company Culture:
People Oriented -- supportive, attentive, respectful, fairness-focused
Team Oriented -- cooperative and collaborative
Flexible -- understanding, patient
REQUIREMENTS:
Responsibilities:
Manage inbound calls in a timely manner
Follow call flow "scripts" when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by going the extra miles
Troubleshoot basic computer issues
Skills:
Strong phone and verbal communication skills
Active listening skills
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
The ability to possess empathy
Patience
Other Requirements:
Must provide own computer equipment (i5 processor or higher)
Windows 8 or higher OS
No all-in-one computers
No chrome books
USB Headset
BENEFITS:
Wellness Resources
Work From Home
Training & Development - unpaid
Health Care Plan (Medical, Dental & Vision) - Benefits for Self-Employed
Retirement Plan (IRA) - Setup assistance with informational webinar
Flexible Schedule
*****EXCELLENT JOB FOR COLLEGE STUDENTS WHO NEEDS TO STUDY, BE ABLE TO WORK FROM HOME/DORM AND CAN FOCUS ON THEIR EDUCATION WITHOUT THE HASSLE OF HAVING TO TAKE TIME OFF FOR STUDYING AND EXAMS!!!*****
Customer Service Telecommute
Remote Job
We need upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer service function. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity.
Don't waste gas, time and money commuting or on daycare working for the man. We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commissions, Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview.
Skills Needed:
Proficient in MS Office
Basic Computer Knowledge and Skills
Think Outside The Box
Excellent Written and Verbal Communication Skills
People Person
Coachable
Accountable
Self-Starter
Strong Drive For Success
Required
Up to Date Computer with High Speed Internet
Phone Access
Entry Level Customer Service - Work From Home
Remote Job
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pWe are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals./ppu Responsibilities:/u/pulli Helping customers by providing product and service information/lili Answer customer questions regarding their coverage/lili Develop and maintain a knowledge base of the evolving products and services/lili Regularly review these agreements in an effort to develop a more cost-effective plan/li/ulpu Qualifications:/u/pulli Previous experience in customer service, sales, or other related fields/lili Ability to build rapport with clients/lili Ability to prioritize and multitask/lili Positive and professional demeanor/lili Excellent written and verbal communication skills/li/ulpu What are we looking for in a candidate?/u/pulliA sharp individual with an entrepreneurial mindset/lili An individual that is a team player and works well under pressure/lili An individual with professional communication skills/li/ulpu Benefits/u/pulli Hands on training/lili Weekly pay/lili Bonuses/lili Residual income/lili Company paid trips/lili Remote/li/ulpstrong Apply now to learn more about what we do and how you can be a part of our team today!/strong/p /div
Montgomery Customer Service Roles
Remote Job
Banking Customer Service Representative
Sykes and Sitel are now Foundever™. At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along with growth and development opportunities, for example 84% of our managers are internal promotions.
Location Requirements: Must reside within driving distance of our Montgomery, AL location. You will be working onsite at 201 Technacenter Dr. Montgomery, AL
A fantastic opportunity
The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer.
You'll Enjoy
An award-winning culture built on 35+ years of industry-leading experience and a commitment to improving the employee experience. Whether you are onsite (location) or working from home, depends on the results of your assessment and interview. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
Responsibilities:
Handle inbound service calls
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems and tools
Ongoing training and skill development
Qualifications:
Strong communication skills, including the ability to navigate between screens while assisting customers
Problem-solver with a can-do attitude
Eager to advance your career with a reliable company
Enjoy working independently and with a team
Must be 18+ years of age
High school diploma (or GED equivalent)
Must pass a background check
Location Requirements: Must reside within driving distance of our Montgomery, AL location. You will be working onsite at 201 Technacenter Dr. Montgomery, AL.
Benefits:
Pay: $17.00/hr
Paid Professional Training: $15/hr
Medical, Dental, Vision and Wellness Benefits
Employee Assistance Program (EAP)
401K retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Virtual Teller - Downtown Birmingham
Remote Job
Role: Provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members.
Working Hours: 4/10's with an off day on Thursday
Essential Functions & Responsibilities:
* Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals. Ensures that proper endorsements and identification are obtained and follows Credit Union policies and procedures.
* Works with multiple software programs concurrently to complete transactions, and communicates with more than one member simultaneously.
* Provides a high level of professional and courteous service while observing due diligence for validity of transactions.
* Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements.
* Supports Credit Union growth by recognizing opportunities to promote Credit Union products to meet members' needs.
* Performs other job-related duties as assigned.
Performance Measurements:
* Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
* Balance and accurately post transactions with minimal errors on a daily basis.
* Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
* Maintain a dependable record of attendance and timeliness.
* Maintain a professional work environment and businesslike appearance.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills: Must have excellent written and verbal communication skills and interpersonal skills in order to interact professionally and effectively with members via video transmission equipment. Must be comfortable, professional and friendly on camera. Able to prioritize tasks, deal effectively with competing and changing priorities and meet deadlines. Accurate, detail-oriented and organized. Good knowledge and understanding of Credit Union products, services, policies and procedures. Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes, but is not limited to Reg CC and CTR requirements. Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. Must be able to use multiple software applications simultaneously.
Work Environment: Cube environment with majority of time sitting at desk using video equipment to interact with members.
Head of VIP Salary: €20,000 per month + performance based bonus Join a passionate and dynamic team as the Head of VIP for some of the most renowned brands in the iGaming industry. If you have proven experience in managing VIP teams and are ready for new challenges, this opportunity is for you.
You will be responsible for leading and coordinating the entire team of VIP Managers. You will develop and implement customer loyalty strategies, maximizing their satisfaction and contributing to the growth of the company.
Responsibilities:Manage, supervise, and develop a team of VIP Managers.Monitor the performance of VIP Managers, guide them, and assist them in their daily tasks.Develop personalized strategies to maximize the experience of VIP clients.Ensure optimal loyalty and satisfaction of VIP clients through personalized services.Ensure compliance with regulatory requirements related to gaming licenses.Provide regular reporting on the results and performance of the team.
Profile Required:Proven experience in managing a team of VIP Managers or a similar role in the iGaming industry.Strong leadership and team management skills.Excellent communication and client relationship skills.Ability to work autonomously and remotely.Knowledge of regulated markets and gaming licenses.Proficiency in English (written and spoken); knowledge of other languages is a plus.
Conditions:This position is open to candidates already employed.We are looking for a motivated person capable of managing an international team and providing high-quality customer service.
€20,000 - €20,000 a month
Why Join Us?
- Work with renowned casino brands in the iGaming industry.
- Very attractive salary with the possibility to work remotely.
- Grow in a dynamic environment with exciting career opportunities.
- You can refer one person: €8,000
If you are ready to take on this challenge and grow a team of VIP Managers while providing a unique experience to our VIP clients, send us your application!
Virtual Teller I
Remote Job
JOB TITLE: Virtual Teller
REPORTS TO: Virtual Experience Supervisor
SUPERVISES: None
EXEMPTION STATUS: Non-exempt
PRIMARY FUNCTION: Provide exceptional experiences to our members by assisting with their financial needs and accurately processing account transactions virtually, on-camera, through the Credit Union's ITM (Interactive Teller Machine).
ESSENTIAL FUNCTIONS:
1. Process all member transactions including deposits, withdrawals, loan advances and loan payments accurately.
2. Exercise good judgment and problem-solving skills to resolve issues and make on the spot decisions including exceptions, adjustments and overrides.
3. Support members in overcoming concerns with new technology and promote benefits to ensure a positive experience and increase adoption rate.
4. Actively participate and complete all required training that enhances one's ability to perform their job.
5. Abide by state and federal banking regulations. Attend training sessions and complete compliance training on an annual basis. Follow credit union Member Privacy Policy and member identification procedures.
OTHER DUTIES/RESPONSIBILITIES:
Must maintain a high level of professionalism, positivity, and friendliness on camera to deliver an exceptional experience for each member.
Ability to speak clearly, tactfully, effectively and with diplomacy to members, volunteers and employees at all levels of the organization (systems, documents, procedures, etc).
Ability to accurately communicate via email, throughout systems, documents, and in person communication.
Must be comfortable and maintain professionalism on camera with members. Maintain professional composure during all video transactions.
Engage in behavior that aligns with the credit union's cultural beliefs.
Gain and retain a high-level knowledge of all TFCU products, policies and procedures.
Maintain a professional businesslike appearance in accordance with TFCU Dress and Personal Appearance Policy.
Adhere to TFCU's attendance and punctuality policy.
KNOWLEDGE, SKILLS AND ABILITIES:
Education: High school diploma or its equivalent required.
Experience: Five (5) years work experience required, preferably in customer service. Three (3) years cash handling experience preferred.
Level 1: Minimum three (3) years of Customer Service-related experience required.
Education/Training/Functions: See Education and Experience above.
Level 2: Minimum five (5) years of Customer Service-related experience required.
Education/Training/Functions: Beginning level of training with MS Office. Basic general computer skills (ie: using email, navigate the internet, search functions). Complete BVS courses (number and scope TBD by Member Experience Senior Leadership). (Complete within 90 days of employment for external, prior to level 2 for internal).
Level 3: Minimum seven (7) years of Customer Service-related experience required.
Education/Training/Functions: Intermediate level of training with MS Office. Intermediate computer skills (ie: tables and graphics). Serves as first line for escalated member calls, handles introductory supervisory functions. Complete BVS courses (number and scope TBD by Member Experience Senior Leadership). (Complete within 120 days of employment for external, prior to level 3 for internal).
Senior: Minimum nine (9) years of Customer Service-related experience required.
Education/Training/Functions: Advanced level of training with MS Office. Advanced computer skills training (ie: troubleshooting and technology). Serves as final elevation for escalated member calls, handles advanced supervisory functions. Provides leadership and coaching. At least 1 year experience in a leadership capacity required. Complete BVS courses (number and scope to TBD by Member Experience Senior Leadership). (Complete within 120 days of employment for external, prior to Sr. level for internal). Attend monthly Leadership Development sessions.
Availability: Monday through Saturday, as scheduled.
Physical Demands: The Physical Demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation.
1. Sit, Stand, Walk and Bend: While performing the duties of this job, this position is regularly required to sit, stand, and walk about inside the branch. Bending is also sometimes required to reach low cabinets and drawers.
2. Use of Hands/Fingers: To operate a computer, keyboard, mouse and other office machinery such as but not limited to; a calculator, copy machine, and printer. Additionally, this position is frequently required to sit and reach with hands and arms.
3. Speech/Hearing: This position frequently communicates via phone and in person. Must be able to talk to/hear members and educate them on products and services offered at the credit union.
4. Lifting: The ability to occasionally lift up to 25 lbs. is required for this position.
s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an “employment at will employer.”
Virtual Teller (ITM Teller)
Remote Job
Virtual Teller (ITM Teller) Department: Customer Care Status: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you will help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we will help you invest in your community through volunteer opportunities which align with our company initiatives and core values
Bilingual Spanish Speakers encouraged to apply!
Responsibilities and Expectations
* Deliver Superior Customer Service and Customer Experience
* Demonstrate excellent customer service skills with both external and internal clients.
* Promptly accept calls and video sessions and create a welcoming, engaging, professional environment for each customer encounter.
* Respond to routine customer inquiries and requests received via email, secure messages and chat. Transition service opportunities into referral or sales interactions.
* Be able to effectively communicate and be understood by customers and partner departments.
* Work jointly with other departments to provide an enhanced customer experience
* Accurately Perform Financial Transactions & Functions
* Accurately process financial transactions including but not limited to transfers, refunds within approved limits, and other internal bank transactions.
* Minimize risk related to negotiable instruments, documents of identification, transaction authority, and funds availability.
* Evaluate documents presented by the customer for authenticity.
* Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
* Adhere to bank and/or retail operating procedures and protocols, including but not limited to transaction limits for both cash out and checks.
* Be able to apply critical thinking to find effective solutions and resolve customer concerns.
* Refer or Sell Bank Products and Services
* Proactively match bank deposit and loan products, as well as all services, to customer needs. Sell, open, or refer new accounts, credit applications and new services.
* Expand existing customer relationships.
* Market bank products and services.
* Proactively make referrals to other business lines that result in additional revenue to the bank.
* Demonstrate Compliance with Applicable Laws and Regulations
* Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies and procedures.
* Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate or applicable for this position.
* Actively work with customers to understand each customer's normal account activity, as appropriate for this position.
* Complete periodic compliance training.
* Perform other duties as assigned or required.
Required Skills & Education
* High School Diploma or equivalent
* 1+ years banking experience and 2+ years Customer Service experience preferred.
* Excellent interpersonal, verbal, and written communication skills. Must be comfortable with video communication.
* Ability to analyze, investigate and achieve results
* Computer proficiency in Windows-based systems
* Ability to maintain a high degree of confidentiality
* Strong attention to detail and organizational skills
* Capable of working with a team to determine solutions
Who we are
Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What's in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
* Health, Dental & Vision Insurance
* Group Life & Long-Term Disability Insurance
* Flexible Spending & Health Savings Accounts
* Group Cancer Insurance
* 401(K) Retirement Plan w/ Company Match
* Generous Vacation & Sick Time
* Employee Stock Purchase Plan (ESPP)
* Pet Insurance
* Retail Banking Benefits
Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Virtual Teller - Downtown Birmingham
Remote Job
Role: Provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members.
Working Hours : 3 Shift Options
Essential Functions & Responsibilities:
Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals. Ensures that proper endorsements and identification are obtained and follows Credit Union policies and procedures.
Works with multiple software programs concurrently to complete transactions, and communicates with more than one member simultaneously.
Provides a high level of professional and courteous service while observing due diligence for validity of transactions.
Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements.
Supports Credit Union growth by recognizing opportunities to promote Credit Union products to meet members' needs.
Performs other job-related duties as assigned.
Performance Measurements:
Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
Balance and accurately post transactions with minimal errors on a daily basis.
Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
Maintain a dependable record of attendance and timeliness.
Maintain a professional work environment and businesslike appearance.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills: Must have excellent written and verbal communication skills and interpersonal skills in order to interact professionally and effectively with members via video transmission equipment. Must be comfortable, professional and friendly on camera. Able to prioritize tasks, deal effectively with competing and changing priorities and meet deadlines. Accurate, detail-oriented and organized. Good knowledge and understanding of Credit Union products, services, policies and procedures. Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes, but is not limited to Reg CC and CTR requirements. Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. Must be able to use multiple software applications simultaneously.
Work Environment: Cube environment with majority of time sitting at desk using video equipment to interact with members.
Head of Membership & Assistant Expedition Leader - Full Time (Remote)
Remote Job
Bucketlist Xperiences is a private, membership-based club creating once-in-a-lifetime, luxury travel experiences. We specialize in travel experiences that combine exclusive, “money can't buy” experiences with private aviation. Our members enjoy unparalleled experiences such as private meetings with world leaders, exclusive immersions at historical monuments, exhilarating activities, and unique cultural encounters.
Job Description:
We are looking for a full-time Head of Membership & Assistant Expedition Leader to join our team. This is a dual role that combines the planning, organization, and execution of our travel experiences. This role requires a high level of operational expertise, customer service, and understanding of the luxury travel market.
Responsibilities:
Serve as the primary point of contact for all member inquiries pre, during, and post trip.
Assist the Expedition Leader in the execution of trip itineraries, including planning, organization, and on-site logistics.
Work closely with the Expedition Leader and air crew to manage all aspects of aviation service in air and on the ground.
Support the Expedition Leader in liaising with hotels for bookings and guest services.
Assist in managing the trip budget, including carrying, distributing, securing, and monitoring on-trip funds.
Willingness to travel extensively (up to 2-3 weeks at a time) and support groups on expeditions.
Qualifications
Key Requirements:
A bachelor's degree in operations, hospitality, tourism, or related field.
Minimum of 2 years of experience in the travel industry, preferably in the luxury segment.
Strong communication and interpersonal skills.
High level of organizational skills and attention to detail.
Ability to work under pressure and adapt to unexpected situations.
Experience in customer service and ability to handle sensitive information.
Desirable Capabilities:
Ability to recruit and manage expedition team members.
Proficiency in multiple languages.
Familiarity with international customs and protocols.
Established relationships with vendors & service providers in the luxury travel industry “contact black book”.
Proven ability to negotiate contracts and manage budgets.
Crisis management and emergency response training.
Certification in First Aid/CPR or related medical training.
Additional Information
Compensation:
Competitive salary and benefits package in the highest percentile of the industry.
Merit-based bonus structure.
Equity opportunity available.
Highly flexible work environment.
Ability to work globally.
Access to our contacts and travel benefits.
Opportunity to experience once-in-a-lifetime experiences globally alongside our members.
How to Apply:
Interested applicants should submit a resume via pdf and apply via the link provided.
Equal Opportunities Employer:
At Bucketlist Xperiences, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our suppliers, and our global community. Bucketlist Xperiences is proud to be an equal-opportunity employer, creating an inclusive and welcoming environment for all employees.
Job Details Lubbock Operations Campus - Lubbock, TX Part Time High School Diploma/GED Negligible Any BankingJob Posting Date(s) 03/19/2025 04/03/2025Description
Part-Time Shift: Must have open availability between 1pm- 7pm Monday-Friday, Saturdays from 9am - 1pm.
Position Summary
The Virtual Teller focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the Virtual Teller is charged with embracing an attitude of lifetime learning and excelling in creating the very best member experience. The Virtual Teller's core authority rests in his/her ability to accurately assess member needs and provide effective solutions in a kind and caring manner.
Duties & Responsibilities
Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship.
Greet and welcome every member in a professional, TREKS manner.
Answer member requests, inquiries, complaints, and concerns in a timely, accurate, and kind manner whether received in-person, online, or by telephone.
Complete member transactions through interactive (digital) teller machines (ITM's).
Receive and process checks, cash, and mail in payments from members.
Assist members with completing check orders and changes of address as needed; provide troubleshooting assistance per members' request.
Support Texas Tech CU staff in researching and resolving routine member questions, problems or complaints regarding Texas Tech CU products and services.
Mail, fax, or email documentation as needed.
Maintain a thorough working knowledge of Texas Tech CU policies and procedures.
Maintain knowledge of all state and federal regulations that are applicable to Virtual Teller position.
Attend and participate in job-related training sessions.
Maintain member confidentiality.
Ability to adapt to changing organizational and operational needs; may take on additional duties and responsibilities as needed.
Qualifications
Skills & Qualifications
Must be at least 18 years of age
High school diploma or equivalent required
Previous Teller, Customer Service, Retail, or Food Service experience is preferred.
Experience meeting individual and team goals.
Ability to build rapport with all members/callers and stay calm under pressure.
Excellent communication skills, both oral (over the phone) and written.
Ability to multitask accurately and promptly.
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations
.
United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role
What You'll Do:
Manage the daily operations of the teller line, including processing transactions and balancing the vault
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
Assist customers with account inquiries, deposits, withdrawals, and other transactions
Identify opportunities to cross-sell bank products and services to customers
Ensure that all teller transactions are processed accurately and efficiently
Requirements for Success:
3+ years of previous banking or cash handling experience in teller related function, including formal teller training
Strong attention to detail and ability to multitask
Excellent verbal and written interpersonal communication skills
Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Conditions of Employment:
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Virtual Bank Teller
Remote Job
Title: Virtual Bank Teller Duration: Contract to Hire Our client, a leading digital bank, has an immediate need for Virtual Bank Tellers. The Virtual Bank Tellers will demonstrate excellent decision-making abilities, mitigate risk and
ensure contractual Service Level Agreements are adhered to. This role also serves as part of the
Digital Support Team by fielding all incoming customer phone calls and various forms of digital
communication from clients. This position is responsible for solving customer
issues, performing various account maintenance requests and providing additional support as
necessary to create a seamless one touch resolution for each customer. This role also requires a
high level of dedication to providing excellent customer service both over the phone and through
various digital channels. This position requires schedule flexibility in order to meet the
Company's scheduling demands of a 24/7/365 Contact Center. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
• Efficiently answer inbound calls, secure messages and other communications from digital
bank clients.
• Accurately manage communication for new digital bank customers related to new
account onboarding.
• Solve problems and answer questions; listen to and anticipate clients' needs in order to
completely and accurately resolve their issue on first contact, reporting problems in
systems and identifying client impacting situations proactively
• Utilize numerous programs and systems to investigate, troubleshoot and resolve client
tickets and inquiries.
• Actively participate in testing of bank environments, validation of data and use of
systems to adequately verify new code and enhancements are fully vetted.
• Monitor Digital Bank applications and decision based on structured account onboarding
procedures while adhering to respective regulations and policies.
• Complete all transactions with accuracy and within guidelines, policies or procedures,
exercising discretion and independent judgement.
• Develop oneself professionally by participating in training, engaging in self improvement
initiatives and skill-building activities to enhance product knowledge, systems
knowledge, sales and client relations skills.
• Actively participate in coaching and feedback sessions by setting goals and achieving
results.
• Proactively take advantage of opportunities to become more involved with job training on
processes or procedures through daily job functions.
• Perform all other related duties as required or assigned. QUALIFICATIONS:
• Associate's Degree or equivalent experience in a related field
• Experience working within a Bank or Credit Union in a
customer service role (Bank Teller, etc.)
• Working knowledge of computer hardware and software systems, and diagnostic utilities
• Expert communication and documentation skills, both verbal as well as written
• Strong technical training skills and detail oriented
• Exceptional interpersonal and client engagement skills
• Proven analytical and problem solving abilities
• Ability to prioritize work to meet deadlines
• Maintain flexibility in schedule to allow for occasional travel
Virtual Teller I -On Site
Remote Job
Pre-employment background checks, such as criminal reports, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings.
Hiring range: Min $ 18.25 - Mid $ 19.56
Essential Duties and Responsibilities:
Always maintains a professional image and demeanor consistently demonstrating Credit Union Care Values and adhering to the Code of Ethics.
Delivers friendly, caring service to internal and external members
Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.
Virtually or remotely documents and processes member transactions, including but not limited, to deposits, withdrawals, payments, and other services. Transactions are to be properly and accurately handled.
Provides information and promotes appropriate products and services to match member needs, including but not limited to, new accounts, deposits products, loan products, credit cards and insurance products.
Contributes to department goals by providing quality work and referring products and services to members.
Must be able to identify problems, recommend enhancements, implement solutions, and deliver measurable business results in a fast-track environment.
Works scheduled hours and maintains punctuality.
Performs other related duties as assigned or requested
Supervisory Responsibilities:
There are no supervisory responsibilities with this position.
Qualifications
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently.
The requirements listed below are representative of the education, experience, skills, and abilities required
Skills / Abilities:
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
Utilize knowledge and experience in performing job functions.
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions, and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
Promote and foster excellent member service and teamwork.
Use correct English including spelling, grammar, and punctuation.
Operate computers and Interactive Teller Machine equipment, use business software and other standard office equipment.
Set priorities and manage one's own time effectively
Computer Skills:
Proficient with
Microsoft Office
software.
Physical Demands:
This is largely an active role, requiring use of typical office equipment such as a computer, printer, and vaults. Requires sitting for long hours and/or standing for long hours. Requires some lifting, under 50 lbs. Most work is completed in an office environment. Walking around the branch and addressing employees and members is required.
Universal Banker
Remote Job
Full-time Description
SCU Credit Union, an Equal Opportunity Employer, with offices in Sharon, Mansfield, East Walpole, North Attleboro, Brockton, Taunton, and Foxboro. Our mission is to provide a full range of financial services to our members at competitive rates while emphasizing financial soundness, convenience and efficient friendly service. At the same time, we maintain a challenging, rewarding and enriching environment for all employees. The vision of SCU Credit Union is to enhance the economic well being of our members, to nurture long-term relationships and to continue our deep commitment to community service and involvement.
The Universal Banker performs a variety of branch duties of a member specialist and member service representative in accordance with regulatory and security guidelines. This includes handling all aspects of member interaction including the sales process and transaction handling. Efforts should focus on developing full relationships with current members and prospective member. The Universal Banker should promote, explain, and cross-sell products and services.
*Branch location to be determined*
Essential Duties and Responsibilities:
Meet or exceed all financial objectives pertaining to individual goals and branch team goals. Engage with members by following established member interaction strategies to establish new member relationships, to retain and deepen existing member relationships, and to provide the highest member service experience. Fulfill members' financial needs by utilizing the sales skills training including referrals to business partners, and closing sales.
Encourage members to utilize automated transaction handling by teaching them how to use alternative banking delivery channels. If automation is not possible or desired by the member, accept and process deposits, payments, checks for cashing and other transactions via manual processing according to established procedures and standards for performance.
Handle servicing of member accounts and resolve issues efficiently and effectively with the highest level of member service. Recognize cross-sell opportunities and refer to specialists as required.
Adhere to compliance and operations risk controls in accordance with Credit Union and regulatory standards, polices and procedures. Perform operational responsibilities as designated by management.
Establish proficiency of the Credit Union's systems needed to effectively service members with the highest of service standards.
Assist member specialists with transactions and/or daily branch settlement.
Assist with the training of branch personnel, consistent with operational protocols established by the Credit Union. Take and/or close loans including home equity loans.
May operate as opening and closing branch employee.
Represent the Credit Union through participation in community and industry related activities. Actively promotes interest in the Credit Union whenever possible.
Performs related and unrelated duties as may be required.
Fully Universal Banker certified.
Requirements
Knowledge, Skills, and Experience Required:
Requires strong interpersonal skills and vibrant, outgoing personality, leading to strong members service and sales skills.
Requires knowledge of financial institution operations and procedures. Required a working knowledge of laws and regulations and the ability to interpret and understand same.
Requires the ability to apply strong analytical skills in reviewing data from business partners.
Requires the ability to work independently and collaboratively with internal partners demonstrating a working knowledge of business functions.
Requires effective communication skills including oral and written skills. Requires the ability to work with all levels of management and staff.
Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position will be set up to work remotely and in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.
SCU Credit Union is an equal employment opportunity employer.
Salary Description $21.96 - $27.45 p/h, commensurate with experience
Universal Banker II / Loan Officer
Remote Job
Job Title Universal Banker II / Loan Officer Applicant Within 20 miles of location Who we are SMW Financial Credit Union was established in 1953 to assist members' financial needs in a credit cooperative. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. We play an active role in supporting those communities through volunteerism and financial education. offer everything from home-buying seminars to loan and deposit products, to investment services, to free financial advice to our members.
At SMW, you're part of a team that is energetic, hardworking, and dedicated. We're proudly building the best possible team to serve the needs of our members.
Our philosophy is member-centric - loyal members are the key to our success, so we are service-oriented team players with strong interpersonal skills, and great attitudes and are adaptable to a changing environment. We hold to the adage “hire for attitude and train for skill.”
Founded on the credit union motto of “people helping people,” we look for candidates who want to make a difference. We have the tools and training for the right individuals to live our member-centric philosophy - to build trusting relationships and strong financial futures.
Description
SMW Financial Credit Union has an immediate need for a Universal Banker II/Loan Officer at our Lino Lakes branch. New hires will receive a $1000.00 sign-on bonus ($500 after 90-days of employment, then $500 after 180-days).
This position is responsible for establishing and strengthening member relationships by acting as a trusted advisor in identifying sales opportunities beneficial to each member. A Universal Banker II is responsible for opening and closing accounts, originating, and closing loans, cross selling products and services and providing personal and excellent member service. While conveying a professional image at all times by being respectful, courteous and considerate of members and coworkers through verbal and nonverbal communication, adhering to dress code, maintaining a clear and organized work place. In addition, this position acts as back-up to the frontline staff as business needs dictate.
Minimum Qualifications
High School Diploma or GED
2 years of banking and lending experience
Ability to read and understand a credit report
Background study and credit checks required
Proven sales experience
Previous experience meeting lending goals
Ability and willingness to work out of our Maplewood branch as business needs dictate
Proficient knowledge of MS Office Software
High degree of accuracy and close attention to detail
Excellent verbal and written communication skills
Ability to problem solve and multitask in a busy environment while maintaining a member focused professional demeanor.
Proven team player
Ability to sit or stand for long periods of time
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Benefits:
At SMW, we emphasize the importance of teamwork, an ongoing commitment to learning and training, and a positive work environment. Employees receive generous and comprehensive benefits packages which include:
401(k)
401(k) matching
Dental/Vision insurance
Flexible spending account and health savings account
Traditional and High Deductible health plan options available including no-cost plans.
Life insurance
Paid time off, including Federal Holidays
Employee Assistance Program
Optional AFLAC supplemental insurance
Education and training opportunities
Physical setting:
Office
Schedule:
7.5-8 hour shift
Weekend availability, typically once every 5 weeks (Working from home answering phone calls Saturdays 8:45-12:15)
Supplemental pay types:
Signing bonus
Ability to commute/relocate:
Lino Lakes, MN 55014: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
In your recent work history have you worked for the same employer for at least one year?
Do you have access to reliable transportation?
Education:
High school or equivalent (Required)
Experience:
Sales: 1 year (Required)
Cash handling: 1 year (Required)
Banking: 2 years (Required)
Microsoft Office: 1 year (Preferred)
Work Location: One location, occasionally may work at our Maplewood office.
Universal Banker
Remote Job
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Summary
The role supports banking clients and responds to client inquiries by phone and email. Executes client account servicing activities as requested by partners within appropriate time frames, including but not limited to assisting clients with banking and loan inquiries, updating client databases, updating client data and status reports, researching of client issues, and workflow distribution for the Banking Services Team.
Key Responsibilities
· Coordinates with Client Support Services Team (CSST) to execute daily client transaction activity and transaction processing; requests and ensures systems information is up-to-date; execution of client servicing events, communicating with clients and other internal and external partners
· Coordinates with the CSST on deposit related transaction processing including account opening, exception clearing, overdrafts, etc.
· Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up
· Documents services provided, specialized procedures and ongoing written communications with client as appropriate in managing daily activity
· Develops clear understanding of client needs behind service requests and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions
· Primary focus will be assisting deposit relationship clients with banking needs
· Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures
· Communicates with clients regularly to inform them of account set-up or status, past due loans, document requests or other information
· Develops and maintains working knowledge of documentation required to monitor client relationships
· Is well versed in the compliance requirements for new accounts and relationships and reviews compliance reports for adherence to policy and procedures
· Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools
· Knowledgeable of the core aspects of the position, working towards becoming proficient in all areas required of the position
Knowledge/Skills
· 2-3+ years' experience preferred, or equivalent, in financial servicing/accounting fields with client servicing background; banking lobby or banking operations backgrounds preferred
· Knowledge of banking products and services is required.
· Knowledge of internal banking functions.
· Analytical, problem solving, and organizational skills required
Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working 3 days in the office and 2 days working from home.
Salary Range:
$55,800 - 89,400 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at *****************.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Virtual Universal Banker
Remote Job
Virtual Universal Banker I - Fremont, OH (full-time, on-site):
Responsible to build, maintain, and strengthen consumer and business relationships one customer at a time. Expected to provide exceptional customer service and recommend appropriate customer solutions with knowledge of CCB products and services in a virtual space (over phone, instant messaging chat feature ,etc.)
Essential Job Duties -
Proficient in Helping Good People Make Good Decisions, virtually.
Actively discovers needs and proactively recommends appropriate products and service
Meets or exceeds sales goals set forth
Tracks and reports completed sales and referrals
Works with one customer at a time and transitions service requests into fulfilling financial needs
Utilizes financial biographies to enhance customer relationships and facilitate future financial needs
Maintains knowledge of CCB products and services while seeking opportunities to develop customer relationships. Actively identifies sales opportunities for CCB partners.
Maintains thorough knowledge of consumer and business products and services
Is fluent in all digital products
Recommends and identifies revisions on all deposit products and services
Processes IRA accounts including transfers and rollovers
Understands the competition
Actively seeks opportunities to refer customers to appropriate CCB partners
Demonstrates peer leadership and provides guidance and training.
Works closely with manager on the momentum of sales initiatives
Ability to lead and positively motivate team of peers
Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Completes assigned compliance training essential to job function.
Punctual and regular attendance is required.
Requirements -
A high school diploma
1-3 years of prior banking experience
Must possess excellent judgement and decision making skills
Strong communication skills
Ability to present a professional image
Ability to exercise sound judgement in resolving customer and employee issues
Maintains a high level of confidentiality
Position requires time management and ability to multi-task
Stay current with bank technology
Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet
Virtual Universal Banker
Remote Job
Virtual Universal Banker I - Fremont, OH (full-time, on-site): Responsible to build, maintain, and strengthen consumer and business relationships one customer at a time. Expected to provide exceptional customer service and recommend appropriate customer solutions with knowledge of CCB products and services in a virtual space (over phone, instant messaging chat feature ,etc.)
Essential Job Duties -
* Proficient in Helping Good People Make Good Decisions, virtually.
* Actively discovers needs and proactively recommends appropriate products and service
* Meets or exceeds sales goals set forth
* Tracks and reports completed sales and referrals
* Works with one customer at a time and transitions service requests into fulfilling financial needs
* Utilizes financial biographies to enhance customer relationships and facilitate future financial needs
* Maintains knowledge of CCB products and services while seeking opportunities to develop customer relationships. Actively identifies sales opportunities for CCB partners.
* Maintains thorough knowledge of consumer and business products and services
* Is fluent in all digital products
* Recommends and identifies revisions on all deposit products and services
* Processes IRA accounts including transfers and rollovers
* Understands the competition
* Actively seeks opportunities to refer customers to appropriate CCB partners
* Demonstrates peer leadership and provides guidance and training.
* Works closely with manager on the momentum of sales initiatives
* Ability to lead and positively motivate team of peers
* Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
* Completes assigned compliance training essential to job function.
* Punctual and regular attendance is required.
Requirements -
* A high school diploma
* 1-3 years of prior banking experience
* Must possess excellent judgement and decision making skills
* Strong communication skills
* Ability to present a professional image
* Ability to exercise sound judgement in resolving customer and employee issues
* Maintains a high level of confidentiality
* Position requires time management and ability to multi-task
* Stay current with bank technology
Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet
Universal Banker
Remote Job
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Summary
The role supports banking clients and responds to client inquiries by phone and email. Executes client account servicing activities as requested by partners within appropriate time frames, including but not limited to assisting clients with banking and loan inquiries, updating client databases, updating client data and status reports, researching of client issues, and workflow distribution for the Banking Services Team.
Key Responsibilities
· Coordinates with Client Support Services Team (CSST) to execute daily client transaction activity and transaction processing; requests and ensures systems information is up-to-date; execution of client servicing events, communicating with clients and other internal and external partners
· Coordinates with the CSST on deposit related transaction processing including account opening, exception clearing, overdrafts, etc.
· Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up
· Documents services provided, specialized procedures and ongoing written communications with client as appropriate in managing daily activity
· Develops clear understanding of client needs behind service requests and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions
· Primary focus will be assisting deposit relationship clients with banking needs
· Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures
· Communicates with clients regularly to inform them of account set-up or status, past due loans, document requests or other information
· Develops and maintains working knowledge of documentation required to monitor client relationships
· Is well versed in the compliance requirements for new accounts and relationships and reviews compliance reports for adherence to policy and procedures
· Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools
· Knowledgeable of the core aspects of the position, working towards becoming proficient in all areas required of the position
Knowledge/Skills
· 2-3+ years' experience preferred, or equivalent, in financial servicing/accounting fields with client servicing background; banking lobby or banking operations backgrounds preferred
· Knowledge of banking products and services is required.
· Knowledge of internal banking functions.
· Analytical, problem solving, and organizational skills required
Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working 3 days in the office and 2 days working from home.
Salary Range:
$55,800 - 89,400 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at *****************.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.