Teller | Fenton Main
Teller Job 40 miles from Inkster
The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.
REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager
REQUIRED RESPONSIBILITIES
* Accurately and in great confidentiality handle banking transactions
* Advance funds from credit cards and other accounts
* Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
* Assists with training of new teller staff.
* Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
* Performs other duties as may be required from time to time.
Requirements
REQUIRED QUALIFICATIONS
* Minimum of 6 months cash handling experience is preferred
* Strong Customer Service Skills
* Ability to work well in a team environment
* Problem solving skills
* Ability to follow policy and procedures
* Strong listening and verbal communication skills
* Detail-oriented and organized
* Ability to multi task
* High School or GED
* Vault and Atm Certified with 12 months
* Meeting and exceed teller sales/referral goals
* Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
* Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
* Requires schedule flexibility
Teller
Teller Job 21 miles from Inkster
Full Time Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services. Essential Functions: * Welcoming customers to the bank in a warm, friendly manner.
* Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
* Accepting loan payments, issuing money orders, cashier checks, and foreign currency.
* Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
* Product knowledge to better help new and existing customers with their banking needs.
* Performing other duties as required by the position.
Requirements
* 2 years of previous experience as a Teller preferred.
* Cash handling experience and/or customer service experience required.
* Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
* Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
* High school diploma or equivalent, with a minimum 3.0 GPA preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Teller - Part Time
Teller Job 22 miles from Inkster
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Part Time Teller at our Commerce branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Bereavement Pay
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Senior Teller
Teller Job 5 miles from Inkster
Henry Ford College presents an opportunity for a Senior Teller in the Cashier's Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of completing teller window transactions directly related to internal and external customer service and updating student and non-student receivable accounts. This individual must be discreet with sensitive information. They must be service oriented and motivated to deliver high levels of customer service.
* Education: Associate degree in business or related field or a combination of education and relevant experience may be considered.
* Experience:
* Minimum of one year of teller/banking experience.
* Minimum one year of customer service experience.
* Understanding and commitment to HFC Mission.
* Basic knowledge of Excel software.
* Passing scores and demonstrated proficiency on testing: numerical proofreading, office math, spreadsheet, customer service mindset.
* Problems Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
* Building Cooperative Teams - Encourages and builds mutual trust, respect and cooperation among team members; seizes opportunities and utilizes creative methods to build team cooperation and cohesion.
* Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work.
Additional Unique Competencies:
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Dependability and Reliability - Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Demonstrates regular and punctual attendance; rarely is late for meetings or appointments.
* Self Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
Preferred Qualifications:
* Experience in a student information system such as Ellucian/Datatel, Banner or PeopleSoft preferred.
* Process cash, check or credit card transactions for tuition, fines, loans, travel advances or other services.
* Disburse pre-approved monies for advances, loans, grants, scholarships, and imprest funds (petty cash).
* Collect payments and maintain related records.
* Monitor and balance cash drawers and prepare daily cash reports.
* Prepare and file cash receipt tickets.
* Place and remove student financial holds.
* Process cash deposits.
* Assist with preparation and review of refund vouchers.
* Maintain office files, logs and record keeping systems.
* Interpret student accounts and respond to inquiries.
* Process student account adjustments.
* Process nightly teller drawer reconciliation to CREN session.
* Prepare monthly petty cash reconciliation.
* Process daily non-student related (SR) log posting.
* Process EZPay account adjustments and payments.
* Perform other duties as assigned.
While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be required as assigned. For applicants viewing this ad from an external site, please go to hfcc.edu/jobs to apply.
Teller
Teller Job 16 miles from Inkster
Job Title:Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficent and accuate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on expirence.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
Part-Time Teller - Garden City
Teller Job 2 miles from Inkster
Part-time Description
PSCU is seeking a driven, friendly, and professional individual to join our team! We are looking for a Part-Time Teller for our Garden City branch.
As a teller you will be responsible for providing excellent customer service to our members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers also respond to member requests and inquiries and help build positive member relationships by making recommendations about bank products and services.
About the Role
Handles transactions accurately and efficiently for members by accepting account deposits and withdrawals, verifying cash and endorsement of checks
Recommend products and educate members to help meet their financial goals
Perform routine member service requests
Maintain a member-centric “can-do” professional attitude
Make fraud prevention, security, and accuracy a top priority
Requirements
18 years or older with a High School Diploma or GED
Strong interpersonal skills
Ability to identify and recognize opportunities to enhance the customer experience
Demonstrates the ability to perform job responsibilities independently
Basic computer and math skills
Preferred Qualifications
Financial institution experience
Previous cash handling experience
Excellent customer service and communication skills
Sales experience
Job Expectations
Ability to stand for extended periods of time
Required to work some Saturday's
What we offer
Competitive wages
Career Growth / Robust Training Program
Work Life Balance
Top quality health insurance (Full Time)
Paid Time Off (accrued and available for use immediately)
Paid holidays (Full Time)
Banking hours / Closed on Sunday's
Tuition Reimbursement
Employer Provided Retirement Benefits
401(K) Plan
Dental & Vision Insurance (Full Time)
Short & Long-Term Disability (Full Time)
Life Insurance (Full Time)
About Us:
We are a community-based credit union delivering financial services, education, and support to our members all over the Metro Detroit area for over 70 years. We really care about our employees and take pride in offering a fun and engaging work environment. Our values are simple but truly define who we are: Family spirit, Always learning, Community involvement, Teamwork, and Serving our members.
To apply, please complete the online application and attach an up-to-date resume.
Cash Management Service Teller
Teller Job 9 miles from Inkster
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Pay Rate: $19/hour
Shift: 7:30/8am- Shift Over (Expect an 8-10 hour day)
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
Ability to read, count, add, subtract, write and record numbers
Ability to perform simple computer data entry
Ability to use calculator by touch
Working Conditions
· Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
· Work is performed in a room or work area within a vault with little or no exposure to outside light
· Work is perform
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 62 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 54 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
· Vacation and Sick Time (PTO) as well as Paid Holidays
· Health & Dental Insurance
· Vision Insurance
· 401(k) Plan
· Basic Life Insurance Plan
· Voluntary Life Insurance Plan
· Flexible Spending and Health Savings Account
· Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
SUMMER TELLER
Teller Job 22 miles from Inkster
Greets members warmly and asks questions to determine their needs. Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with credit union policies and procedures. Identifies member needs for additional services by actively listening, and responds by suggesting and explaining products and services to meet their needs, and referring member appropriately. Assists members with questions and/or problems relating to their accounts. Balances currency, coin, and checks in cash drawer at end of shift and matches totaled amounts with data displayed on computer screen. Sells / cross-sells additional products or services. Supports the mission, vision and values of Credit Union ONE.
QUALIFICATIONS:
High school diploma or general education degree (GED); minimum one year work-related experience; cash handling experience preferred. Computer literate. Ability to verbally communicate clearly and professionally. Preference will be given to prior financial services and/ or sales experience. Background checks are required.
Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.
Flexible hours up to 38 hrs/wk
Teller
Teller Job 29 miles from Inkster
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 22 branch offices in southeast Michigan soon to be 23! We have over 450 team members, more than 150,000 members, $3.9 billion in assets, and an average 97% member satisfaction rating for two decades.
We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. With regular coaching and continuing education, we grow champions team members dedicated to championing the success of our members. Our commitment to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press 12 years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Tellers work approximately 40 hours per week during our branch hours: Monday-Wednesday 9am-5pm, Thursday and Friday 9am-6pm, and Saturday 8am-1pm.
Essential Duties and Responsibilities:
Exceeds member service expectations and builds trusting relationships with members, showing a sincere interest in the member and their financial success.
Follows MSGCU s service standards to complete teller transactions with focus and understanding in order to ensure accurate processing and to balance teller drawer and checks at end of day. Teller transactions include, but are not limited to: cashing checks, processing deposits and withdrawals, making member payments, processing certificate of deposit transactions, and member account maintenance.
Understands and follows MSGCU policies, procedures, and guidelines. Adheres to cash controls including cash drawer limits, buy/sell procedures, dual control, and other applicable procedures.
Generates member referrals by using a consultative approach and asking high impact questions to identify and meet member needs, both perceived and unperceived. Listens for member cues and uses in depth knowledge of our products and services in order to cross sell and offer solutions for member needs by focusing on the benefits and value to the member.
Uses Creating Member Loyalty skills to effectively handle member complaints and resolve issues by working with members to identify mutually beneficial solutions.
Maintains familiarity with competitor fees and products and has a general understanding of the current financial environment.
Actively engages with the branch team to ensure members are served efficiently and promptly.
Essential Knowledge, Skills, and Abilities:
Member Focus: Builds strong member relationships (internal/external) by using effective listening skills to gain insight into member needs and identifying opportunities to benefit the member, efficiently resolving problems, and providing superior quality service in a professional, efficient, and courteous manner. Behavior consistently demonstrates engagement with members and commitment to MSGCU initiatives in support of our mission and values.
Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Completes responsibilities with a high level of excellence, professionalism, efficiency, accuracy and responsibility for outcomes.
Communicates Effectively: Actively listens, provides timely and helpful information, shares, collaborates and participates in team discussions.
Instills Trust: Gains the confidence of others by modeling honesty, integrity, and authenticity, and behaviors that align with organizational values. Makes responsible choices and exemplifies courage by stepping up to address difficult issues.
Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels; demonstrates a willingness to step into other areas as requested.
Demonstrated skills to perform sales related activities.
Average reasoning, mathematical, and language ability.
Above average motor coordination, manual dexterity, and finger dexterity.
Demonstrated proficiency with technology and software and ability to operate standard office equipment.
Essential Preparation and Experience:
High school diploma or GED; and
6 months of experience as a teller in a financial institution or as retail sales representative/cashier.
Working Conditions:
Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
Required to travel throughout MSGCU s service area in order to support other branches as business needs require.
Exposed to potentially hazardous condition, such as robbery. Receives detailed instructions and procedures to be followed on an annual basis to minimize risk.
This work involves standing most of the time with brief periods of walking or sitting and may occasionally require lifting and/or moving up to 10 pounds.
Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
Base hourly pay begins at $16.10 / hour
Team members in this role are eligible to earn incentives as part of our variable compensation plan
Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)
Teller I (Full Time-Dearborn)
Teller Job 5 miles from Inkster
Chief Financial Credit Union Teller I
Department:
Branch Operations
Grade:
4
Reports To:
Branch Manager, Assistant Branch Manager
Classification:
Non-Exempt
Supervises Direct:
None
Supervises Indirect:
None
Approved By:
Effective Date:
01/01/2021
Revised Date:
08/03/2021
Role:
As the entry level position in Branch Operations, an individual in this role is primarily responsible for responding to and processing member transactions and inquiries. This individual will maintain a strong knowledge of Credit Union products and procedures to provide outstanding member service.
Essential Functions & Responsibilities:
E
40%
Receives and accurately processes member financial transactions, including but not limited to: deposits, withdrawals, account histories, wires and loan payments; sells money orders, gift cards and cashier checks to members; transfers amounts from member accounts as directed.
E
20%
Respond to and handle member requests across multiple platforms including but not limited to: print debit cards and reset pins, check orders, stop payments, online banking requests and reloadable/gift cards. Also perform a variety of miscellaneous tasks including filing, copying, data input, and answering the telephone.
E
15%
Verify member information and security and maintain/update member and Credit Union records including but not limited to: check holds, secured and uncollected funds, CTRs, SARs.
E
10%
Balance cash drawer and accurately complete all end of day tasks accurately and efficiently.
E
10%
Provide friendly, professional, and confidential service to all members and associates, and maintain knowledge of all products and services the Credit Union offers.
N
5%
Performs other job-related duties as assigned.
Performance Measurements:
1.
Provide informed, professional and accurate service and support to all members and associates by responding to all requests promptly.
2.
Accurately post transactions and balance cash drawer daily in accordance with established Credit Union policies and procedures.
3.
Maintain a clear understanding of all current products and procedures within the Credit Union.
4.
Maintain a dependable record of attendance and timeliness.
5.
Maintain a professional work environment and businesslike appearance.
6.
Process member transactions with zero unresolved errors and accurately record daily balances within 15 minutes of closing time.
7.
Uphold Chief Financials' Core Values:
• Integrity in all Relationships: Strive to do what is right for the Credit Union, employees and membership with each interaction
• Social Responsibility is Everyone's Responsibility: All employees of the organization should seek ways to help the members of the communities we serve to live a better life each day
• Perseverance Leads to Answers: Never stop trying to find a solution
Knowledge and Skills:
Experience
The role can be learned in hours, days, or weeks.
Education
A high school education or GED.
Interpersonal Skills
Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills
General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate encoding, coin counting, and cash counting machines. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to process work; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies weighing up to 20 pounds.
Work Environment
This job operates in a professional office environment within one of the credit union branches or its' Headquarters. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
View all jobs at this company
Video Teller (Not Remote)
Teller Job 46 miles from Inkster
Essential Duties and Responsibilities:
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member service.
Through video transmission via the ITM process a variety of lobby and drive thru financial transactions including, but not limited to, deposits, payments, transfers, check cashing and withdrawals. Ensures that proper endorsements and identification are obtained and follows credit union policies and procedures.
Maintain thorough knowledge of the credit unions' products and procedures, while strongly advocating our digital channels and always educating members on the ease of these services.
Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
Process all member requests, i.e. cash share drafts/checks and process withdrawals;, cash advances, etc.
Balance checks and electronic entries at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor as necessary.
Review items presented via remote channels (ATM/ITM, Mobile, Merchant). Review to include, but not limited to image quality standards and proper endorsements, loss prevention procedures, and account status and history. Deliver compliance notices to members as required based on item review.
Other duties as assigned.
The employee is responsible for reading and shall strictly adhere to all policies, rules and regulations, and training that have been or that may hereafter be established by or applicable to Company for the conduct of its employees, and further, Employee shall strictly adhere to all the provisions of the Company's handbook(s).
Directions Credit Union is an Equal Opportunity Employer AA M/F/Vet/Disability or other characteristic protected under federal, state, or local law.
Teller
Teller Job 29 miles from Inkster
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 22 branch offices in southeast Michigansoon to be 23! We have over 450 team members, more than 150,000 members, $3.9 billion in assets, and an average 97% member satisfaction rating for two decades.
We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. With regular coaching and continuing education, we grow champions team members dedicated to championing the success of our members. Our commitment to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press 12 years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found
Teller
Teller Job 12 miles from Inkster
Location : Address 5057 Woodward Ave Location : City Detroit Location : Postal Code 48202 Responsibilities
We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.
Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler's checks). Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at a drive-thru window.
Responsibilities:
Provides the following services for members, in person, by telephone or by mail.
Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.
Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.
Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.
Redeems US Savings Bonds and balance ATM.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis. Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.
Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.
Exceeds all member service standards of the credit union.
Being an advocate of Michigan First culture.
Qualifications
High school diploma or general education degree (GED).
6-12 months of related experience and/or training; or equivalent combination of education and experience.
Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
Ability to operate standard office technology, equipment and tools.
Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
Ability to stand during all periods of time spent at the teller window.
Has sound interpersonal skills and is cooperative and positive.
May occasionally be required to lift and/or move up to 50 pounds.
Who We Are
Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
500 team members
32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
Industry leader in community support and charitable giving through the Michigan First Foundation
Member Services Call Center operates 24/7/365
Over $1.5 Billion in assets
Awards Michigan First Credit Union has been the proud recipient of:
2024 Best & Brightest in the Nation
2024 Best & Brightest in Metro Detroit
2024 Best & Brightest in West Michigan
2024 Best Credit Unions to Work For
2024 Crain's Cool Places to Work
2024 Detroit Free Press Top Workplaces
2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Benefits and perks of joining our award-winning team include:
Very competitive pay
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Michigan First Credit Union is an Equal Opportunity Employer.
Teller
Teller Job 16 miles from Inkster
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Berkley, MI at the Berkley retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller (Account Specialist)
Teller Job 41 miles from Inkster
We are a growing, dynamic company and actively hiring for teller positions. Do you have the following?
Previous experience as a bank teller
Previous cash handling and balancing your own drawer
Previous customer service experience such as building relationships through conversation.
Previous sales experience offering products and meeting monthly goals.
Then we invite you to apply for the Teller Account Specialist position!
Location: Onsite in Manchester, MI
Position: Account Specialist (Teller)
Wage: Competitive wage starting at $17.31
Benefits start on day one: Health, Dental, Vision, Responsible Time Off
All offers of employment are contingent upon background screens.
The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved.
Essential Job Functions
Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals.
Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements.
Community Advocate: Serves as a credit union representative while in the community.
Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members.
Competencies Required
People-focused and Strong Communication : Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability, and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures.
Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness.
Humbly Confident and Inquisitive : Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.
Key Accountability Items:
Support and Collaborate with Branch Team
Accuracy of Transactions
Uphold GREAT service standards.
Personal Scorecard Results
Requirements:
A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.
The Ideal Candidate:
Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team.
Ability to direct other team members and coach others.
Knowledge of credit union products, services, policies, core processes, and procedures
Ability to provide supervisory leadership of professional- and intermediate-level staff.
Demonstrated member-focused strategy skills.
Demonstrated skill in gathering, reporting, and summarizing trends in data.
Ability to express oneself clearly and articulately both orally and in writing.
Ability to make decisions and take initiative in problem resolution.
Ability to exercise tact and responsibility when handling confidential information.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship.
Essential physical requirements such as standing, stooping, or tying.
Must be able to remain stationary 50% of the time.
The person in this position must occasionally move about inside the office to access CDMs, vaults, etc.
Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer.
Physical effort/lifting, such as up to 20 pounds.
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
Teller
Teller Job 46 miles from Inkster
Teller - Oregon, OH (full-time, on-site): Who We Are - Community Relationships are our priority, and our team here at Croghan Colonial Bank strives to help our communities have the most successful banking relationship possible. Founded in 1888, we proudly serve Sandusky, Erie, Huron, Lucas, Ottawa, and Seneca Counties. Croghan is a recognized leader in community banking throughout the region and focuses on helping all community members achieve their financial goals. We partner with our community to understand financial goals and recommend products and services that help achieve them. We support our communities by providing financial education, sponsorships, and volunteering in our local markets. Partner with Croghan, where we're Helping Good People Make Good Decisions!
Join Croghan Nation! Work for us, and you will be working with us - an empowered group of individuals dedicated to the financial well-being of their customers.
About The Job -
Responsible for providing an exceptional, professional and courteous customer experience while processing a wide variety of transactions. Accurately processes transactions following established policies, procedures and compliance. Consistently utilizes knowledge of CCB products and services to actively identify customer solutions and opportunities to refer to other team members or business partners for outreach.
Essential Job Duties -
* Professionally and accurately processes a wide variety of transactions in accordance with bank policy:
* Reviews transactions for proper ownership, authorized signatures, current POA's, endorsements, availability of funds and no red flags present
* Only accepts checks for cashing that are within bank policy limits and utilizing "know your customer" for both the safety of the customer and the bank
* Performs accurate cash verifications on all deposits, withdrawals and exchanges
* Processes commercial and personal deposits, withdrawals, loan and credit card payments in person, over the phone, by mail or night depository
* Fulfills customer requests for cashiers checks, U.S. Savings Bonds, and cash advances on credit cards, etc.
* Gathers appropriate information to process the closure or payoff of all deposit and loan products
* Completes and follows up with customer requests including, COA, On-line/Telebanc enrollment, debit card issue or replacement, auto transfers, direct deposit requests, check orders, stop payments, etc.
* Utilizes product knowledge to identify and refer customer solutions.
* Maintains thorough knowledge of consumer and business products and services
* Fluent in all digital products
* Actively listens to customer needs and seeks opportunities to refer customers to other team members or business partners for outreach
* Engages in peer to peer coaching and assists peers as needed to ensure an exceptional customer experience.
* Responsible to complete, scan, and balance teller work as required at the banking center and keeps personal work area organized.
* Professionally handles customer complaints and seeks appropriate resolutions.
* Participates in staff meetings by asking questions, sharing best practices and success stories.
* Completes CTRs accurately.
* Performs vault duties as needed.
* Shares best practices gathered from other offices.
* Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Completes assigned compliance training essential to job function.
* Punctual and regular attendance is required.
Requirements -
* High school diploma or equivalent
* Prior banking experience is preferred, but not required
* Good communions skills, ability to work with others, computer skills
* Ability to lift up to 60 pounds
* Be able to stand for long periods of time
* Ability to travel to and assist at other banking centers as needed
What We Offer -
* Fair, competitive salaries evaluated against benchmarked data on a normal basis
* Comprehensive benefits package including Medical, Dental, and Vision insurance
* 401(k) with a company match, safe harbor and profit-sharing
* Bank provided Group Life Insurance, Short-Term and Long-Term Disability Programs
* Paid federal holidays
* A community-based, hometown culture
* A collaborative environment supportive to continual growth and development
Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet
Full Time Teller - Brighton branch
Teller Job 29 miles from Inkster
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Brighton branch is seeking a full time Teller to join their team.
What You'll Do:
* Efficiently process daily work in a multi-tasking environment.
* Accurately process teller transactions and maintain cash balancing standards.
* Adhere to all policy and procedures, including branch compliance and security procedures.
* Provide superior service to prospective and existing members.
* Maintain product and service knowledge to assist our members.
* Meet individual referral goals and service standard expectations.
* Assist in any area of the branch as needed.
What You'll Need:
* High school diploma or equivalent.
* Customer service, cash handling, and balancing experience.
* Strong computer skills.
* Attention to detail.
* Ability to function as a team player in a fast paced, goal-oriented environment.
* Excellent communication skills to discuss and refer our products and services to members.
* Ability to move or lift up to 50 lbs., usually coin.
* Saturday hours required on a rotational schedule.
* Flexible work schedule.
Floating Teller
Teller Job 46 miles from Inkster
Floating Teller, Oregon, OH - Full-time:
Responsible for providing an exceptional, professional and courteous customer experience while processing a wide variety of transactions. Accurately processes transactions following established policies, procedures and compliance. Consistently utilizes knowledge of CCB products and services to actively identify customer solutions and opportunities to refer to other team members or business partners for outreach.
Essential Job Duties -
Professionally and accurately processes a wide variety of transactions in accordance with bank policy
Completes and follows up with customer requests including, COA, On-line/Telebanc enrollment, debit card issue or replacement, auto transfers, direct deposit requests, check orders, stop payments, etc.
Utilizes product knowledge to identify and refer customer solutions.
Travels to offices to cover for vacations and illness.
Engages in peer to peer coaching and assists peers as needed to ensure an exceptional customer experience.
Responsible to complete, scan, and balance teller work as required at the banking center and keeps personal work area organized.
Professionally handles customer complaints and seeks appropriate resolutions.
Participates in staff meetings by asking questions, sharing best practices and success stories.
Completes CTRs accurately.
Performs vault duties as needed.
Shares best practices gathered from other offices.
Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Completes assigned compliance training essential to job function.
Punctual and regular attendance is required.
Requirements -
A high school diploma or equivalent
No prior banking experience required, but preferred
Good communication skills
Ability to work well with others
Good computer skills and willingness to learn software updates and new packages
Must be able to lift and move bags and trays of coin (30-60 pounds)
Must be able to stand for long periods of time
Working knowledge and understanding of bank products with proficiency in explaining,
administrating and referring customers
Position requires travel to various banking centers including Oak Harbor, Curtice, and Port Clinton
Must have access to transportation and possess a valid driver's license
Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet
Universal Banker
Teller Job 50 miles from Inkster
***$1,500 SIGNING BONUS AVAILABLE FOR A LIMITED TIME!! APPLY TODAY!!***
State Bank, a growing community bank, has an exciting employment opportunity in our Walbridge office! We are looking for a Full Time Universal Banker to join our dynamic team of sales and service professionals.
We offer an extensive benefits package including competitive compensation, retirement savings plans, medical/dental/vision, company-paid life and AD&D insurance, paid time off, short and long term disability, quarterly incentives, and more!
In addition, State Bank strives to give back to the community. State Bank GIVES (Gathering Individuals to Volunteer, Empower and Serve) is a Volunteer program created to provide local non-profit organizations access to State Bank employees who volunteer their time to make a difference in the lives of the people and communities we serve.
Apply today and see why State Bank is a great place to work!
Equal Opportunity Employer
Universal Banker
Teller Job 22 miles from Inkster
Job Information: Universal Banker Job Email Opening Apply Now Title Universal Banker About the Organization Superior National Bank approaches every day with the philosophy that we 'Grow Your Future.' Our employees are instrumental in helping us achieve that goal. As an organization, we value the efforts of our employees as they strengthen our pillars of trust through the great work that they do. Each member of our team plays an integral role in supporting the overall success of the organization. We try to create a work environment that supports employee development and engagement by staffing our locations with honest, hard-working people who truly care about one another, their customers, and our community.
If this describes a culture that appeals to you, we invite you to apply to join our team. Thank you for your interest in becoming a team member of Superior National Bank! Tags customer service, cash handling, deposits, verifications, account opening, balancing, vault management, relationship building, e-banking, online banking, community engagement, HELOC, loans, relationship banking, ACH, wires, bill pay, mobile banking EOE Statement Superior National Bank is an equal opportunity employer that does not discriminate on the basis of race, religion, national origin, ancestry, age, color, sex, gender, gender identity, gender expression, physical or mental disability, medical condition, pregnancy, military or veteran status, marital status, sexual orientation, genetic information or other characteristic protected by applicable law. If you have a disability that impairs your ability to be considered, interviewed or tested for a position, please let us know what accommodations you may require. Open Date 4/4/2025 Location Troy Description
Department: Retail Banking
Reports To: Branch Manager
Supervises: None
Last Updated: 11.20.2024
Summary: Serves as a point of contact for customer experience-related activity for the branch, including teller transactions as well as proactive sales and service, for personal and business customers.
Major Duties & Responsibilities:
* Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records
* Cash checks and process withdrawals after verification of signatures and balances
* Receive, verify, and enter loan and other payments
* Provide a complete range of customer services, including opening, maintaining, and closing accounts
* Count, check, package, and order coins and currency
* Balance cash drawer at the end of the shift/day
* Relationship Building:
* Drives branch growth through outbound prospecting and community engagement.
* Consults with and advises customers about all bank products and services.
* Uncovers needs for personal and business deposit accounts and loans after thorough needs-based consultation.
* Interviews and gathers customer information, opens new deposit accounts.
* Creates an enhanced customer experience with an "all-in-one" approach to relationship building.
* Electronic Banking:
* Makes recommendations for personal and business electronic products, enrolling both personal and business customers
* Demonstrates, onboards, and supports e-banking customers (ACH, wires, bill pay, mobile deposit, mobile banking, personal finance, remote deposit capture.)
* Assists customer with self-service devices, whether in-person or remotely in a virtual capacity.
* Other duties as assigned.
Education, Experience & Requirements:
* Bachelor's or Associate's Degree in finance field preferred or related experience
* Successful completion of in-house training program
* Experience in a banking/lending environment preferred
Full-Time/Part-Time Full-Time Number of Openings 1 Shift Days Req Number RET-25-00010 Category Retail Banking Hours per week 40
This position is currently accepting applications.
Apply Now