Teller Jobs in Holyoke, MA

Hours: 20 Pay Details: $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. Depth & Scope: Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer Verifies customers' identities by following customer authentication policies & procedures Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary Adheres to safe deposit box procedures/operations and guidelines Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times Accountable for ensuring confidential customer information is securely stored throughout the day Understands the importance of and follows dual control Follows all security and audit measures to minimize potential loss Utilizes bank tools and processes to detect, address and prevent fraud Expected to complete all required in-classroom training and on-line training by established due dates Education & Experience: High school diploma or GED 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience Ability to work during operating hours to include weekends, evenings, holidays as scheduled Demonstrated Customer Service skills preferred Strong organizational skills Detail-oriented Ability to function in a fast-paced and changing environment Excellent communication skills with ability to be concise, clear and consistent Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Schedule Monday-Wednesday 8:30a-5:30p, Every Saturday 8:30a-3:30p = 30.5 hours What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing. Understand and explain all DCU products and services and complete member requests. Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services. Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments. Continuously identify and submit efficiency and process improvement ideas Perform other job-related duties as assigned. What You'll Need High School Diploma or equivalent Prior cash handling experience Previous customer service experience preferred Verbal communication skills Technical skills (Windows, Microsoft Office) Bilingual skills a plus What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. #INDLW

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.34 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Enfield, Connecticut, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Worcester, Massachusetts, United States of America **Hours:** 20 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. **Depth & Scope:** + Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store + Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently + Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy + Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary + Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately + Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions + Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management + Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer + Verifies customers' identities by following customer authentication policies & procedures + Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary + Adheres to safe deposit box procedures/operations and guidelines + Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times + Accountable for ensuring confidential customer information is securely stored throughout the day + Understands the importance of and follows dual control + Follows all security and audit measures to minimize potential loss + Utilizes bank tools and processes to detect, address and prevent fraud + Expected to complete all required in-classroom training and on-line training by established due dates **Education & Experience:** + High school diploma or GED + 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience + Ability to work during operating hours to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational skills + Detail-oriented + Ability to function in a fast-paced and changing environment + Excellent communication skills with ability to be concise, clear and consistent **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Frequent + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Schedule Monday-Wednesday 8:30a-5:30p, Every Saturday 8:30a-3:30p = 30.5 hours What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing. * Understand and explain all DCU products and services and complete member requests. * Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services. * Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. * May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments. * Continuously identify and submit efficiency and process improvement ideas * Perform other job-related duties as assigned. What You'll Need * High School Diploma or equivalent * Prior cash handling experience * Previous customer service experience preferred * Verbal communication skills * Technical skills (Windows, Microsoft Office) * Bilingual skills a plus What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. #INDLW

Part Time Teller, Newington South, Newington, CTCountry: United States of America Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander's retail division serves nearly 2 million customers and more than 5% of small businesses in the US. Our Tellers process face-to-face customer transactions for a variety of routine financial transactions. Responsibilities Adheres to safe deposit box procedures/operations and guidelines Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations Qualifications High school diploma or equivalent (GED) Cash Handling experience in a Retail or Banking environment Ability to adhere to policies, procedures, and instructions of management Ability to effectively ask questions and identify needs to enhance the customer relationship Detail oriented with the ability to function in a fast-paced and changing environment General Math skills Superior customer service skills Minimal physical effort such as sitting, standing, and walking Actively seeks information to understand customer needs Communicates clearly and precisely Listens carefully and asks questions to clarify understanding Displays a can-do attitude and willingness to learn Proactively clarifies one's tasks and responsibilities Has basic understanding of organization's flagship products and services Can identify the risk return of products and services Learns about and diligently follows established risk management policies, processes and procedures Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change Works effectively in team settings Shows appreciation for others' help and lends a hand when needed to complete shared tasks This is a Part Time position and the hours per week will generally be between 20 and 29 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for the position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply . Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $29,250.00 USD Maximum: $45,000.00 USD

Full-time Description Polish National Credit Union stands strong as a full-service, member-owned credit union, offering a complete line of personal and business banking products and services. Since our inception in 1921, Polish National has grown to meet the needs of our communities. We proudly support the community through non-profit and educational initiatives. An important aspect of all positions at the credit union is to fulfill our mission “To Grow Lasting Relationships to Improve People's Lives.” We are currently seeking a self-motivated, energetic individual to join our team as a full-time teller. The ideal candidate will have strong math skills, cash handling experience and be eager to make an impact with a strong work ethic. Proficiency in MS Excel, Word, and Outlook is required. Responsibilities: • Responsible for providing a variety of teller functions in order to provide credit union members with quality service involving their financial transactions. • A key component of this position is to identify the needs of each member you service and suggest credit union products and services that will improve their financial life. • Performs specific assigned side jobs including various clerical functions and assists other member service representatives with duties as required. • Responsible for compliance with all applicable federal and state regulations. Qualifications: • Strong math skills • Cash handling experience • Superior organizational, and problem-solving skills • Excellent written and verbal communication skills • Strong attention to detail • Proficient in Microsoft Office • High School Diploma/G.E.D. Benefits: Polish National Credit Union offers an attractive compensation and benefits package, including health, dental, vision, flexible spending accounts, generous 401(k) with employer match, student loan repayment program & tuition assistance, and a generous paid time off benefit. Equal Opportunity Employer Our Credit Union is an equal-opportunity employer. All applicants will be considered regardless of race, color, creed, religion, sex, sexual orientation, national origin, age, marital or veteran status; medical condition, disability; genetic information, or any other legally protected status. Equal access to the hiring process, services, and employment is available to all persons.

Are you looking for an employer that provides a generous PTO package and benefits upon hire, focuses on advancement opportunities, and has an overall average employee tenure of a decade? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all! At Florence Bank, we offer: Competitive salary Generous paid time off 12 paid holidays Dynamic work culture Fun work environment Weekly pay schedule Medical, dental and life insurance upon hire 401K plan with dollar-for-dollar match Profit sharing bonus after two full calendar years of employment Robust wellness program with monetary incentives $1,500 tuition reimbursement each calendar year We are currently seeking candidates to join our exceptional team for the following position: Job Title: Part-Teller 25 hours per week Monday 9-4 (6.50), Thursday/Friday - 9-5 (7.5), Saturday - 8:45-12:15 (3.5) Total hours = 25 Location: Williamsburg Office Position Summary: Handles various customer transactions in a courteous, professional, and accurate manner, while demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality. Essential Functions: Consistently provides superior professional service to internal and external customers, following the standards of the Customer Impressions program. Consistently meet expectations of teamwork, punctuality and regular, reliable attendance. Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer. Cashes checks for customers and makes withdrawals after verifying signature identity and account balances. Accepts all types of loan payments and enters information into the computer appropriately. Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual. Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets. Balances cash daily and searches for outages, when necessary. Processes foreign currency purchases and sales. Makes a concentrated effort to resolve customer problems at every opportunity. Works with co-workers to ensure efficient operation of the teller line. Participates in the balancing of ATMs. Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy. Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions. Provides support to all branches as required by staffing needs. Other Responsibilities: Assumes additional responsibilities, as requested. Education, Experience, and Skills Required: The following skills, experience, or background are necessary (with or without accommodation) for this position. High school diploma or GED required; additional college courses or CFT classes preferred. Experience in a customer service-related position. Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience. Strong communication and interpersonal skills. Strong aptitude in math and figure work. Prior PC experience. Previous cash handling experience preferred. Physical Demands/Conditions Requirements: General office environment. Stands for an extended period of time (up to 7.5 hours per day). Counts cash/coin for an extended period of time (up to 6 hours per day). Counts checks or work slips for an extended period of time (up to 2 hours per day). Uses computer keyboard to enter transactions or obtain account information (up to 3 hours per day). Carries bags of coin (up to 25 pounds). Ability to wear headphones/head set for extended periods of time to communicate with drive-up bank customers. Equipment Used: General office equipment. All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer. Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Reporting to the Branch Manager The above position is vacant at our Worcester Branch. The overall purpose of this position is to count and verify the client's money. Minimum Requirements: * Clear criminal record * Grade 12 or equivalent * Computer literate * At least 2 years' cashier experience or similar role * Able to work under pressure Job Specification: * Ensure that cash processing procedures are adhered to * Counting and verifying money * Balancing and reconciling money * Operating money counting machines * Packing ATM's Other Personality Attributes and core competencies: * Must be honest and reliable * Must have good verbal and language abilities * Able to follow instructions accurately * Pay attention to detail * Must be self- motivated * Willing to work overtime * Alertness * Possess numeric skills We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

As a member account representative, you are the frontline of service, responsible for instilling confidence in our members and providing an exceptional banking experience. Your role is vital in building strong relationships and identifying products and service solutions to meet specific needs, helping members achieve their financial goals. Your dedication to service places you in high esteem, ensuring ongoing trust and satisfaction among those we serve. Role-Specific Contributions: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Member Service Maintain a polite and professional demeanor in all communications, whether in person or over the phone to build trust and foster positive relationships with members Engage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfaction Make sales referrals and suggest alternative self-service options to provide convenient solutions and enhance the overall member experience Transaction Processing Processing a variety of transactions accurately and efficiently in accordance with established policies, procedures, and regulatory compliance Adhere to balancing standards by accurately completing end-of-day balancing and following security procedures for cash handling Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience Community Represent the credit union at sponsored community events to promote positive engagement Participate in volunteer activities within the local community to support and enhance the credit union's presence Managerial Responsibilities: None Education and/or Experience: While this level of expertise will generally be attained with a minimum of one year in a previous customer service role and High School Diploma/GED, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. AEFCU is an Equal Opportunity Employer Veterans/Disabled

Location: Shelburne Falls, Full-time A Teller I is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service. Essential Job Responsibilities Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items Identify a customer's need for additional services, transferring them to the appropriate staff Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers Works with branch leadership on relationship-based selling skills Contributes to building a positive team environment Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing Additional responsibilities, as needed by office, will be assigned by manager Desired Experience & Skills An individual eager to learn the sales process Exceptional interpersonal and communication (written and oral) skills Ability to perform simple math such as addition, subtraction, multiplication, and division High School Diploma or equivalent Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.

Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications High School degree or GED Minimum of 6 months experience processing transactions (cash and/or digital payments) Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers Strong listening and communication skills Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship Ability to problem solve and provide solutions to customer issues Customer-centric to deliver exceptional service Comfortable with using digital technology to support the delivery of business goals Ability to work branch hours, which can include weekends and evenings Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience 1 year of experience processing transactions (cash and/or digital payments) Motivates others, like teammates, business partners, and specialists, through collaboration Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule Hours per Week: 30 Work Schedule: Varies with branch needs and may include weekends and evenings

Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time. Essential Functions/Position Responsibilities: * Demonstrate efficiency with financial transactions for checking, savings and borrowing members: receives funds, posts transactions and pays out funds as requested. Issue money orders or official checks, receive currency for coin and verify amounts, cash checks according to written procedures. Verbally confirm intended transactions with member to ensure needs are met and errors are minimal. * Balance cash drawer daily to ensure accuracy in transactions and notify supervisor regarding any outages. Appropriately apply all policies. * Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products. * Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions. * Assist other departments and branches with transactions as needed; provide support for the department and branch managers in fulfilling member requests. * Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers. * Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union. * Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements Experience Six months to two years of similar or related experience, including time spent in preparatory positions. Bilingual highly preferred. Education/Certifications/Licenses A high school degree or GED is required. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature are a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Job Title Teller Grade 4 Department Retail Banking Status Non-Exempt Reports To Branch Manager Date 2024 OVERVIEW Serves the public and promote good customer relations reflecting the Bank's community image. Performs all duties in accordance with prescribed regulatory compliance guidelines. Processes a wide variety of transactions to service customers in conformance with established Bank policies and procedures. ESSENTIAL DUTIES/RESPONSIBILITIES Provides efficient, effective and courteous customer service. Performs a wide variety of transactions including processing deposits, withdrawals, payments, check cashing, sale of bank checks, etc. Ensures accuracy of actions. Balances transactions and cash and participate in the branch settlement. Performs a variety of operational tasks, e.g. check scanning, etc. Ensures that transactions are processed with the proper documentation in compliance with applicable laws and regulations. Maintains updated knowledge of the Bank's products and services. Makes referrals as appropriate. Settles and balances the ATM. Performs a variety of clerical support duties, e.g. answer telephone inquiries, file, etc. Assists customers with problems on existing accounts. Perform file maintenance. Required to work at least 2 Saturdays per month and fill in at any office as needed. Performs related and unrelated duties as needed. MINIMUM QUALIFICATIONS High School Diploma. Customer contact experience. Capability to perform basic math procedures. Excellent communication, problem solving and organizational skills. Demonstrated sales ability. High degree of accuracy and attention to detail. Technologically proficient. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk and hear. The employee frequently is required to walk. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. SUPERVISORY SCOPE None Greenfield Cooperative Bank is an Equal Opportunity Employer including Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EEO is the law: ************************************************************************************ EEO is the Law Poster Supplement: ******************************************************************************************************************* Pay Transparency Nondiscrimination Posters: English (formatted) English (Unformatted) Spanish

Queens, NY (Forest Hills) Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client's needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently. Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer. Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc. Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service. Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments. Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.). Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts. Ensure accurate new account record keeping practices and perform timely follow-up as needed. Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets. Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to. Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers. Build and maintain technical and professional knowledge by attending educational workshops. Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE High School Diploma or GED required. Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative. General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred. Prior experience in fostering and developing strong customer relationships. Ability to develop, as well as maintain a detailed level of knowledge of banking products and services. Display willingness to be cross trained in other branch functions. Excellent problem-solving skills with the ability to provide solutions to customer issues. Must present a confident, professional, and positive demeanor to customers. Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills. Strong organizational skills and detailed oriented. Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint). Display sound judgment and discretion when utilizing confidential information. Weekend work and extended hours or filling in at neighboring branch locations may be required. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Senior Teller Department: West Street Branch Work Arrangement: In-office We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility - to support a workforce that reflects our community. Our principles support Greylock's mission and our goals of building a diverse workforce - reflecting multiple identities - and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive. To be employed by Greylock Federal Credit Union employees must reside in one of the following states: Massachusetts, New York, Vermont, or Connecticut. Review of the candidate pool for each opportunity with Greylock Federal Credit Union will begin on the fourteenth day of posting. Under the supervision of the Senior Teller Supervisor II, performs a variety of teller and member services to Credit Union members in conformance with established Credit Union policies, strategies and procedures. We are guided by our IDEA principles - Inclusion, Diversity, Equity, and Accessibility - to support a workforce that reflects our community. Our principles support Greylock's mission and our goals of building a diverse workforce - reflecting multiple identities - and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive. Under the supervision of the Teller Supervisor, performs a variety of teller and member services to Credit Union members in conformance with established Credit Union policies, strategies and procedures. Key Job Requirements: Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures. Accurately processes a variety of member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc). Balances cash, work and ensures proper documentation is signed and stamped at end of day. Actively cross sells and provides information concerning Credit Union products and services in accordance with Credit Union policies. Promotes Branch business development and seeks to broaden member base. Responds to member inquiries and refers to Member Services for further action as needed. Actively participates in all sales campaigns through the use of Product Knowledge Center and in-branch coaching. Is accountable for performing the key job requirements of a Teller. Serves as a Vault Teller on a rotating basis after achieving Vault Training Certification. Orders Cash. Responsible for end of day balancing and maintaining Cash Recycler cash limits. Related Responsibilities: Uses Greylock's principles of Relationship Decisioning. Performs transaction overrides, after completing Override Comprehension Training. Is ATM balance certified. Conducts “out of balance” cash drawer difference audits when necessary and corrects Teller errors. Can open and close the branch. Promotes the Credit Union wherever and whenever possible. Encouraged to actively represent the Credit Union in local civic, community and professional organizations. The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties related and unrelated to the above, may be assigned and, therefore, required. Position Requirements: High School diploma or its equivalent. Six months cash handling experience in a financial or service-related position preferred. Good organizational, interpersonal, communication, problem solving skills and attention to detail required. Ability to efficiently and effectively process a high volume of transactions. Perform as a team player, displaying positive and professional attitude toward members and co-workers. Ability to use various types of office equipment, including office software, spread sheet applications, adding machines, cash recyclers (as applicable) and PC proficient in Microsoft Office. Ability to lift up to 25 pounds and stand for a long period of time. Supervisory Scope: Assists full and part-time Tellers with training, questions and decision-making skills. The salary range for this role is $17.31 to $19.31 an hour. This is the salary range we in good faith believe we would pay for this role at the time of this posting. We may pay more than the posted range for exceptionally qualified individuals. An employee's pay position within the pay band will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience (job and life), skills (specific and transferable), seniority, performance, and business organizational needs. This range may also be modified in the future.

Full-time Description Savers Bank is hiring a Bank Teller (float) to support staffing needs at our Auburn, Grafton, and Uxbridge branches. We are also hiring for dedicated Bank Teller positions in our Grafton branch. No Banking Experience? No Problem! We Provide Training! This role includes full training and may be assigned to locations based on business needs and during training. Schedule: Must be available to work two Saturdays per month (8:15 AM - 12:30 PM). **Minimum Starting rate $17.50 per hour - up to $20.00 per hour for Banking experience and/or relevant Customer Service, Sales, Cash Handling experience** POSITION FUNCTION This is a full-time, non-exempt position reporting to the Assistant Branch Manager. The Bank Teller is responsible for accurately and efficiently processing a variety of financial transactions, including deposits, withdrawals, transfers and payments. The teller will provide exceptional customer service by assisting clients with their banking needs, answering inquiries, and resolving any issues that arise while maintaining a deep understanding of our products and services. KEY RESPONSIBILITIES Customer Transactions/Customer Service: · Accurately process customer transactions including deposits, withdrawals, transfers, check cashing, loan payments and ATM processing. · Efficiently handle customer inquiries, identifying and resolving basic issues promptly. · Accurately document customer interactions, complaints, and suspicious activities in the appropriate bank systems. Account Maintenance/Use of Bank Systems: · Assist customers with account recommendations, support customers with closing accounts, updating account information, and providing information on various banking products and services. · Verify customer identity, account information, and funds availability to prevent fraud while ensuring accurate documentation in banking and CRM systems. · Quickly identify and effectively resolve issues, handle minor technical problems with banking systems, and offer solutions that meet company and customer needs using in-depth product and systems knowledge. Cash Handling: · Manage and balance cash drawers daily by accurately recording all transactions, ensuring no discrepancies, and following proper cash handling procedures. · Perform dual control activities, including vault opening/closing, ATM maintenance, ensuring strict adherence to security protocols. Relationship Building & Sales Support: · Promote exceptional customer service, build positive relationships with clients, provide excellent customer service and build trust to identify relationship deepening opportunities and refer to appropriate team member. · Identify customer needs and refer them to appropriate banking products and services, including loans, credit cards, and investment accounts. · Demonstrate teamwork and collaborate effectively to ensure smooth operations. Collaborate with the team, attend sales meetings, and contribute to promotions. · Actively cross-sell products and services based on prescribed goals. Refer customers to appropriate services and personnel. Maintain comprehensive knowledge of bank products, services, policies, and regulations Compliance: Security: · Adhere to all banking regulations, policies, and procedures, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements. Contribute to branch security by deterring robbery and theft through vigilance, proper greeting procedures, and monitoring activity. · Follow bank procedures and policies to ensure the security of cash, customer information, and the safety of the banking environment. · Ensure the confidentiality and security of customer information in accordance with bank policies. Must follow bank security policies and stay informed on the latest security protocols, and promptly reporting any security incidents. · Adhere to all banking policies, procedures, regulations, and compliance requirements, actively participate in training sessions, and contribute to a culture of regulatory adherence within the bank. Participate in ongoing training and complete compliance courses as required Representation of Savers Bank in the Community: · Participate in Community Reinvestment Act (CRA) initiatives by volunteering in community service opportunities, supporting the bank's culture of community involvement and social responsibility. Additional Tasks: · Perform administrative tasks such as auditing transactions, processing mail, scanning documents, maintaining logs, and ordering supplies. · Participate in branch operations like opening, closing, audits, dual control, and maintenance tasks. Requirements Education: High school diploma or equivalent; some college coursework or a degree in finance, business, or a related field is preferred. Experience: 1 year of previous experience in Sales, Customer service or Cash handling required: Teller/banking experience is highly desirable. Skills: The role requires attention to detail and accuracy, strong communication skills, and the ability to work efficiently in a fast-paced environment. Strong numerical and analytical skills. Excellent communication and interpersonal skills. Ability to handle confidential information with discretion. Proficiency in using computer systems and banking software. PHYSICAL DEMANDS:· Frequently moves within the branch to perform duties and assist clients; may stand for extended periods while handling cash and banking documents; reviews documents and computer screens with sustained visual focus.· Occasionally lifts and carries items under 20 lbs., such as supplies or files; assembles and transports promotional displays for events; may adjust work hours or works extended shifts as needed.· Infrequently stoops, kneels, or reaches to access lower storage or file drawers; may travel between branches, regional offices, or external events. Savers Bank is an Equal Opportunity Employer/Veterans/Disabled Salary Description $17.50 - $20.00/hr

Float Teller Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Administration Amount of Travel Required: Local travel as needed to all locations as needed. Positions Supervised: N/A Must be available to travel to all locations including: Huntington, Southwick, Westfield: Arnold Street, East Main Street, Elm Street, Southampton Road POSITION SUMMARY Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. This position requires the Teller to float between Westfield Bank locations. ESSENTIAL FUNCTIONS * Adheres to established Westfield Bank customer service standards. * Provides information regarding bank products to all potential customers both retail and commercial. * Independent performance of all teller transactions and related services. * Maintains security of cash drawer. * Proves cash drawer at end of day. * Meets assigned referral goals through referral of bank products and services to meet customers banking needs. * Assists in resolving customer problems as they arise. * May assist with balancing the ATM. * Assist customers with Safe Deposit. * Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. * Must adhere to all bank and regulatory policies and procedures specific to position. * Assumes additional responsibilities as requested. POSITION QUALIFICATIONS Competencies * Accountability * Customer Relations * Decision Making/Judgment * Job Knowledge * Quality Education/Experience/Skills * High School Diploma or GED required. * Minimum of 6 months of previous cash handling and customer service experience preferred. * Ability to float between Westfield Bank branches. PHYSICAL DEMANDS Physical Demands Stand: F (Frequently) Walk: F (Frequently) Sit: O (Occasionally) Handling / Fingering: C (Constantly) Reach Outward: F (Frequently) Reach Above Shoulder: O (Occasionally) Climb: O (Occasionally) Crawl: O (Occasionally) Squat or Kneel: F (Frequently) Bend: F (Frequently) Lift/Carry 10 lbs or less: F (Frequently) 11-20 lbs: F (Frequently) 21-50 lbs: O (Occasionally) 51-100 lbs: N (Not Applicable) Over 100 lbs: N (Not Applicable) Push/Pull 12 lbs or less: O (Occasionally) 13-25 lbs: O (Occasionally) 26-40 lbs: O (Occasionally) 41-100 lbs: O (Occasionally) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements None Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Under the supervision of the Universal Banker II or other supervisors and or manager, the Universal Banker I, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker I is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker I is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development. PRINCIPAL RESPONSIBILITIES Responsible for Generating Business and Deepening Customer Relationships Work with team to actively support branch sales. Contribute to team sales goal attainment. Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events. Maintain current and accurate records of sales tracking results. Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts. Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions. Able to conduct all account opening/maintenance functions. *DEVELOPMENT OPPORTUNITIES Maintain and oversee wire authority of up to $50,000. May interview and complete consumer loan applications. May perform preliminary underwriting. May close consumer loans. May be registered for an NMLS number. Maintains a unique Identifier number through the NMLS Federal Registry. Is responsible to provide the unique NMLS number to mortgage applicants as required and requested, number must be included on all written, and electronic communication including, telephone voicemail, text messages, and email signatures and business cards. May interview customers and complete mortgage applications. May perform preliminary mortgage underwriting functions. Must have an NMLS number. Responsible for Providing Exceptional Customer Service Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer's name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us. Constantly look for ways to improve the customer experience and communicate those ideas to branch management. Build customer relationships to encourage business retention. Complete all work with accuracy and in a timely manner. Address customer complaints and escalate customer complaints to supervisor as appropriate. Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc. Perform operational functions and adhere to the policy and procedure as outlined in our Bank's manuals (i.e., Reg. CC, BSA, etc.) Balance transactions and cash at the end of the day and participate in the branch settlement. Balance ATM, Coin Machine, and Cash Vault. Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed). Perform all duties in accordance with prescribed regulatory compliance guidelines. *DEVELOPMENT OPPORTUNITIES May complete wire transfers. Responsible for Identifying Cross Training Opportunities and Personal Development May assist in new hire onboarding. Continuously strive to improve personal development through policy, product, and banking knowledge. Maintain current knowledge of Bank's products and services as well as policies and procedures. Attend relevant seminars and courses to update and advance knowledge and skills. Volunteer for special projects within the scope of your job responsibilities, including CRA eligible activities. Participate in community events and professional relationships for the benefit of the bank. EDUCATION/EXPERIENCE REQUIREMENTS High school diploma or equivalent required with 6 months to 1 year of relevant experience in banking, retail or sales. Supervisory experience preferred. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Knowledgeable in all Bank policies and regulations related to branch transactions. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position. INITIATIVE Universal Banker I tasks are generally standardized, not subject to major variation. Some application of judgment is required in guiding, training Universal Bankers, balancing, night drop, audits, cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor. RESPONSIBILITY Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information. SUPERVISION May Supervise 0 to 6 employees in the absence of the Assistant Branch Manager and Universal Banker II, responsible for overseeing the quality and quantity of work of employees performing similar work. POSITION CONDITIONS Normal. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus.