Full Time Teller with New Accounts Duties
Teller Job 9 miles from Granger
Do you like to help people? Do you like to feel you are a part of a team? Do you like keeping your work-space/desk neat and tidy? Do you like to learn new things? Well then, you might enjoy working with at First State Bank! First State is community bank headquartered in Middlebury, Indiana. We have branch offices in Goshen, Elkhart and South Bend. We take the term "Community Bank" to heart. We support organizations that help families and youth in our area with donations and encouraging employees to volunteer their time and talents in places where they like to make a difference.
We work hard here, but we have fun while we do it!
Right now, we are looking for a Full-Time New Accounts Representative in our RIVERWALK OFFICE in Downtown Elkhart, Indiana. Along with being a teller the majority of the time, we will need you to help out our team by learning New Accounts duties so you can help customers with the products and services we have.
Here are things that you would do during your work day:
* Provide friendly, caring customer service while opening new accounts for our customers
* Utilize technology to help you and our customers
* Follow instructions and procedures set out by the Bank
* Develop an understanding of our Bank's products and services
* Count money accurately
* Learn new skills such as new systems and procedures
And here are some skills that you will need:
* Friendly personality, positive attitude and professional image
* High School diploma or equivalent
* We really are looking for someone with New Accounts experience in the Banking Industry
* Ability to communicate with people from different backgrounds and age groups
* Proven customer service skills
* Reliable transportation (we need you to be here when you are scheduled unless you are sick :))
* Willingness and ability to adjust to a change in work schedule with adequate notice
* Ability to successfully complete our in-house training program
Full time employees qualify for health care benefits (including vision and dental), 401K retirement plan, paid vacation time, holiday pay as well as a personal health coaching program.
The position offers good working conditions and environment. You must be able to lift and move coin bags weighing up to 25 pounds. You may be sitting or standing for long periods of time during your day.
If you can speak Spanish WONDERFUL!!
If you have previous banking experience GREAT - that's what we are looking for!
FIRST STATE BANK IS PROUD TO BE AN EQUAL OPPORTUNITY
Teller
Teller Job 37 miles from Granger
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
* Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
* Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
* Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
* Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
* Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
* Exceptional delivery of our 5 Culture Promises
* Complete educational training as assigned and self-educate using bank designed programs and applications
* Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
* Knowledge and adherence to all security and dual control processes
* Responsible to participate in branch opening and closing tasks as needed
* Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
* Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
* Work evening hours and weekends as scheduled, assigned, or necessary
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
* Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
* High School Diploma or equivalent preferred
Work Experience:
* Customer service experience preferred
* Cash handling experience preferred
* Banking and/or retail experience preferred
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
Northwest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seasonal Teller
Teller Job 50 miles from Granger
Employment Type: Part-Time, On-site #LI-ONSITE
This is temporary summer employment, early May through end of August with the opportunity to return each summer based on performance and dependability. For each year you return the bonus opportunity increases.
This Teller position starts at $16.82 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you'll do:
You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.
What to know about Advia:
Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."
Why you should work for us:
There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
Excited to hear more...here are the deets of the position: We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.
What you'll need:
To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
A willingness to learn and appreciation of coaching to foster professional growth.
A want to be empowered to find ways to say Yes!
Strong communication skills.
Cash handling and customer service experience is strongly preferred, but we can teach this too!
A team centered mentality.
Want to see more?
Check us out on our social media for an inside look at what the #advialife is all about.
Part-Time Teller - Gull Road
Teller Job 46 miles from Granger
Part-time Description
Job Title: Teller
FLSA: Non-Exempt
Function: Operations
Reports To: Branch Manager
Purpose: Welcome members as they arrive to the credit union, answering questions and directing members to the appropriate department. Service member's financial needs and transaction requests as they relate to aspects of their accounts, including, checking/savings accounts, loans, and account services. Educate members on credit union products and services. Provide members with world standard service in accordance with the credit union's core values and service promise.
Responsibilities:
Lead by example by consciously choosing how your actions impact others
Greet members and adhere to the service guidelines listed in the Perfect Hour for tellers
Service member's financial needs and process account transactions with a high level of accuracy
Take proactive ownership of all members you assist, serving as his/her primary contact, finding answers and solutions, serving as the member's advocate, proactively communicating with the member throughout the lending process
Investigate and reconcile member questions/concerns with regard to their accounts or services
Maintain cash drawer within established levels and ensure accurate balancing
Follow all credit union policies, procedures, and requirements in addition to all applicable state and federal laws and regulations
Assist members with loan questions and the loan application process
Answer phone calls promptly and professionally, using a warm hand-over when transferring phone calls
Mentor, encourage, and coach others to foster a supportive work environment
Exemplify the credit union's core values, service promise, and World Standard service
Maintain an up to date and comprehensive knowledge of the credit union's products and services
Support the credit union's focus on sales and world standard service
Build relationships with members to identify their financial needs
Create and promote a positive professional image of one's self and the credit union
Promote and maintain a confidential environment to protect member and credit union information
Adhere to Arbor Financial Credit Union's attendance policy
Arrive to work and meetings on time
Complete assignments in a timely manner
Perform all other duties as assigned
Requirements
Education and Experience:
High school diploma, or equivalent, required; college degree preferred
Cash handling experience
Financial services industry experience
Service/sales experience desired
Skills, Abilities, and other Requirements:
Strong computer and application skills
Necessary verbal and written communication and grammar skills
Ability to be bonded required
Ability to successfully organize, prioritize, and manage multiple responsibilities
Ability to keep up with a busy work flow
Ability to sit/stand for long periods of time
Ability to perform repetitive tasks
Occasional travel to offsite locations may be required
Team player with a positive attitude and flexibility
Professional demeanor and personal accountability
Teller
Teller Job 7 miles from Granger
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in South Bend, IN at the South Bend Central retail banking branch.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part Time Teller
Teller Job 46 miles from Granger
Part-time Description
This part-time position offers up to 29 hours per week and is an exciting opportunity to make a meaningful impact on the financial well-being of our members. As a Personal Advisor, you will process financial transactions, provide expert product recommendations, and resolve account inquiries. Your role will center on guiding members through our wide range of financial services, empowering them to achieve their goals. You'll represent the Credit Union with professionalism, helping to build lasting member relationships. OMNI Community Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
ATTENDANCE: Punctuality and consistent presence are essential to ensuring members receive timely service. Physical presence on site is required.
PROFESSIONALISM: Be the welcoming face of our Credit Union. Always project a friendly, professional demeanor to members, coworkers, board members, and visitors.
MEMBER SERVICE: Efficiently handles a variety of member service transactions (in-person, inbound, outbound and online), including deposits, withdrawals, account maintenance, and cross offers. Proactively assist members with questions and challenges related to loan services, fraud protection, wire transfers, card services, and more. Proficiently and effectively process a variety of basic or common member service transactions, via phone, digitally, or in person.
SALES AND SERVICE:
BUILD RELATIONSHIPS & CROSS-OFFER: Develop strong, meaningful relationships with members by understanding their financial needs. Actively cross-sell products and services that align with their goals. Help members make informed decisions about savings accounts, loans, credit union products, and other financial services.
ADVISE MEMBERS: Serve as an advisor, providing guidance on how members can best use our services-such as online banking, mobile app. Advising ideal options regarding consumer lending needs, mortgage needs or investment options along with certificates of deposit, checking accounts, money market accounts, debit cards and other OMNI products or services-to achieve financial success. Take the time to explain terms, interest rates, account benefits, and product features to ensure members feel confident in their financial decisions.
APPLICATION ASSISTANCE & DATA VERIFICATION: Assist members with product and service applications, explaining the process, verifying necessary documentation, and making sure everything is accurate.
CASH HANDLING: Maintain and balance cash drawers, ensuring accuracy and security in all transactions. Safeguard cash and negotiable instruments according to established procedures.
COMPLIANCE & CONFIDENTIALITY: Follow all policies and regulations, including but not limited to, Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Maintain confidentiality and safeguard member data and credit union information.
OFFICE DUTIES: Assist with general administrative tasks, such as filing, data input, answering phones, and other routine office activities, ensuring smooth operations.
TRAINING & MENTORSHIP: Assist in training new employees as necessary and stay up to date with ongoing training to ensure service excellence.
Completes new hire training and training with mentor, digital channel and phone training, completes training to learn credit union products and services. Additional training may be offered.
TEAM COLLABORATION: Work cooperatively with colleagues to support team goals and maintain a positive work environment.
OTHER DUTIES: Perform additional duties as assigned by managers or supervisors.
SUPERVISORY RESPONSIBILITIES:
None
PERFORMANCE STANDARDS:
KNOWLEDGE: Demonstrate a thorough understanding of Credit Union products and services, with the ability to assist members in maximizing the value of these offerings.
MEMBER FOCUS: Show a cooperative, positive attitude toward members and Credit Union employees always.
PROFESSIONALISM: Maintain a professional appearance and demeanor that reflects the Credit Union's values and guidelines.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or G.E.D. required.
1-3 years of experience in customer service or retail sales environment preferred.
LANGUAGE SKILLS:
Ability to read and interpret business documents, professional journals, and governmental regulations.
Capable of writing/understanding business correspondence and procedure manuals.
Confident in presenting information to managers, employees, and members.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide.
REASONING ABILITY:
Strong judgment, problem-solving, and decision-making skills.
Ability to use creativity and negotiation skills, especially when resolving complex member inquiries.
CERTIFICATES, LICENSE, REGISTRATIONS:
Must be bondable and maintain bondability throughout employment.
TECHNOLOGY SKILLS:
Personal computer applications knowledge and skills to include Microsoft Office. Proficient in Microsoft Office and capable of learning new technology quickly.
Comfortable typing and using computer applications for member service and sales purposes.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This role requires frequent sitting, standing, walking, talking, and listening, and lifting of up to 20 pounds. Vision abilities required include close and distance vision and adjusting focus. Reasonable accommodations may be made to enable individuals with disabilities.
WORK ENVIRONMENT:
This role operates in a climate-controlled office, with occasional noise from multiple member transactions. While the noise level is moderate, the atmosphere remains professional and team oriented. Due to the nature of our business, there is a risk of exposure to potentially hazardous conditions.
MENTAL DEMANDS:
To perform this job successfully, the individual must stay alert to member needs, be resourceful in offering solutions, and maintain a focus on building positive relationships. The ability to multi-task, negotiate, and stay organized is key to success. In certain circumstances, problem resolution may require considerable diplomacy while dealing with difficult people.
NOTE:
Job descriptions are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
Customer Service-Entry Level!!!!
Teller Job 46 miles from Granger
ENTRY LEVEL~ FILLING IMMEDIATELY!!!
Degree...No Experience? Experience... No Degree?
FULL PAID TRAINING PROVIDED!
CUSTOMER SERVICE
MARKETING
CAMPAIGN DEVELOPMENT/ PR ADVERTISING
MANAGEMENT / ASSISTANT MANAGEMENT
We are looking for people with potential and an ambitious drive, rather than experience, to aggressively expand in the area!
We have an aggressive expansion plan laid out and are looking to find a person who would love to work in a, fun, competitive, positive-minded environment.
We do not do telemarketing, residential sales, door to door, B2B, or cold calling! We offer a guaranteed hourly base pay plus commission with bonuses available.
Qualifications
Who We're Looking For:
You can be ENTRY LEVEL or experienced.
You must possess people skills.
You must have good work ethic.
You must be confident you'll be successful, just waiting for a career opportunity where you can prove yourself.
No Experience Necessary!
To schedule an interview this week with our hiring manager please submit your resume to the above email address!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part-Time Teller
Teller Job 46 miles from Granger
You'll love your job at Consumers Credit Union, one of the 101 Best Places To Work as reported by the Michigan Business and Professional Association. We appreciate your interest in joining our sales and service team, where providing exceptional member service is our core philosophy.
Job Description
Our part-time Tellers are responsible for providing superior member service to enhance member relationships and exceed member expectations. Part-time Tellers process member transactions in an accurate and timely manner while cross-selling products and services that match our members needs.
Qualifications
As a part-time Teller, you will process member transactions such as deposits, withdrawals, loan payments, cash checks, credit card and line of credit advances. You will process daily teller area operations including money orders, ATMs, night depository, performing select overrides; while sustaining teller balancing standards, accuracy, following security guidelines and upholding member confidentiality. In addition, you will recognize and act upon referral opportunities to achieve personal sales goals.
We ask that you have excellent written and verbal communication skills, excellent listening skills, provide a professional image, have experience in building rapport, cash handling experience, basic math skills, and have a working knowledge of current technology. We also require that you have availability until 6:30pm on weekdays and Saturdays until 12:30pm.
Additional Information
You must be
genuine
(sincere, honest and authentic), be
passionate
(love what you do), be
purposeful
(resolved and determined), like to be
the solution
(innovative and empowered), and be
a servant leader
(lead yourself and others well).
Full-time Teller
Teller Job 5 miles from Granger
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
Proactively work to identify and resolve client servicing issues, escalating as needed
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
Participate in morning huddles and end of day debriefs
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
Experience in a client service role (required)
Experienced in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
Strong work ethic and high level of integrity
Excellent Time management skills
Personal Skills
Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
Storytelling: Describes storytelling techniques, concepts, and potential benefits
Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
Ability to occasionally operate a motor vehicle with a valid driver's license.
Job Posting Expiration Date: 07/11/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
Teller
Teller Job 7 miles from Granger
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in South Bend, IN at the South Bend Central retail banking branch.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller - Part Time
Teller Job 38 miles from Granger
A Teller provides customers with proficient and accurate transaction processing. Maintains a strong customer focus to strengthen relationships to retain present customers and develop new business by providing Exceptional Service and Sensible Advice. Tellers preferably have more than 1 year of experience in payment processing and professional sales experience in a service-oriented environment.
Principal Accountabilities
Represent the Bank to the customer in a courteous, professional manner in face-to-face, drive through and telephone communications. Provide timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures. Working knowledge of bank processes, products and services as well as banking regulations including Bank Secrecy Act (BSA). Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events.
Duties
* Receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into Bank records.
* Report suspicious transactions or unusual occurrences to supervisor.
* Process withdrawal requests, review documents for proper signatures, verify identity of customer and enter transactions into Bank records.
* Receive payments for loans, ensuring that payments equal the amount due and that all charges, if applicable, are collected.
* Issue financial instruments, such as traveler' checks, cashier's checks, etc. in accordance with Bank procedures.
* Update customer account information. Recommend bank products and services to meet customer's changing needs.
* Educate customers on digital banking services (mobile checking deposit, online bill pay, etc.) and encourage electronic banking and e-statement adoption.
* Responsible for balancing the day's transactions according to standard procedures, and auditing and investigating end of day balancing discrepancies until resolved.
* Apply risk assessment skills to all customer requests. Use risk management tools such as identification procedures, check holds, and Decision Making Guide. Participate in monthly risk assessment testing as required.
* Perform all work in compliance with established regulations, policies, and established procedures.
* Maintain customer confidence and protect bank operations by keeping information confidential.
* Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.
* May be trained as vault teller responsible for management of cash inventories.
* Other duties as assigned.
Qualifications & Skills
* High school diploma or equivalent. Prior sales or banking experience preferred with one year of experience as a Bank Teller, or the equivalent combination of banking, payment processing and professional sales experience in a service-oriented environment.
* Ability to present a professional image and communicate with public, co-workers, management, customers and others in a courteous, positive and professional manner.
* Ability to read, process, understand and apply written training material content to daily activity.
* Ability to follow detailed instructions and a wide range of procedures requiring sound judgement.
* Requires concentration to avoid mistakes in counting cash.
* Ability to perform basic mathematical computations using various business machines and/or computers.
* Must have proficient typing and computer skills.
Core Competencies
* Active Listening
* Relationship Building
* Attention to Detail
* Risk Management
* Customer Focus
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demand:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.
90-100%
Able to remain in upright stationary position at counter height of approximately 48" for long periods of time.
90-100%
Able to grasp, move and sort forms and papers.
90- 100%
Regularly move about the branch to access file cabinets, storage drawers and various office equipment such as cash counters and printers.
75-100%
Occasionally position self to reach heights between floor and 6'.
Must be able to lift up to 50 pounds at times.
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
Teller
Teller Job 46 miles from Granger
Member Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives.
Provide extraordinary member service by being knowledgeable, engaging with Members, making Members feel valued and consistently applying defined service standards.
Listen actively to fully understand and answer Members' questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate qualified referrals for Members that will help them make money, save money, save time, and/or add convenience and peace of mind. Look for ways to enhance members' relationships by building trust and confidence.
Accurately process transactions in accordance to the MER 1 responsibilities, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries, processing credit card advances, processing withdrawals, processing transactions from night depository, etc.
Review all activities for compliance with established policies, procedures and regulations.Regulations include but are not limited to: Bank Secrecy Act / Anti-Money Laundering / Office of Foreign Assets Control regulations. Participate in annual training as required by the BSA/OFAC Compliance Officer.
Balance assigned cash drawer during and at the end of each work day.
Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc.
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Requirements
Must have High School Diploma or equivalent
Previous financial industry experience preferred
Must be able to learn and apply a variety of software applications
High degree of accuracy and attention to detail
Prior experience in a retail service environment to include cash handling and member service preferred
Full-time Teller
Teller Job 31 miles from Granger
If you want to change people's lives and love to brighten people's days with your smile, we would love to meet you! Tech Credit Union currently has an opening for a Full-time Teller in our La Porte branch.
Come work with the "Best Credit Union in the Region"! In our 11 branches, our teams provide our Members with better options that guide them on the path to reach their financial goals throughout life's journey.
Since 1936, we have been a trusted financial partner to generations of Members and their families in Northwest Indiana and the Chicagoland South Suburbs.
As a Full-time Teller, your day-to-day functions would include (but are not limited to):
Provide exceptional care and customer service to our Members aligning with Tech Credit Union's Mission, Vision, and Core Values
Answer our Member's questions and provide assistance with their accounts with courtesy and professionalism
Explore financial products or services that may help our Members reach their financial goals
Actively participate in the growth and advancement of Tech Credit Union
Protect our Members' financial accounts by diligently following all procedures, government regulations, and security guidelines
Open new accounts for Members
Accurately and efficiently perform financial transactions such as
Deposit checks and cash to checking, savings, and club accounts
Apply loan payments
Prepare money orders and other financial instruments
and more
Qualified Full-time Teller applicants for our La Porte branch will have:
2+ years of experience in a customer-facing role; banking experience is desired
Ability to perform basic mathematical functions
High school diploma, GED, or equivalent certification
Strong active listening skills and ability to communicate effectively
Ability to use empathy
Proactive problem-solving skills
Ability to gain knowledge of new procedures, concepts, and products
Cash handling experience
A strong desire to help our Members with exceptional, friendly service
Availability to work a 40-hour schedule between the hours of 7:30 am - 6:00 pm Monday through Friday and 9:00-1:00 on Saturdays
Tech Credit Union offers:
Opportunities for career growth and advancement
Purpose-driven culture
Excellent training programs
Comprehensive health insurance is available less than 60 days from your start date
Health Savings Account with company contribution
Company-matched 401k and pension plans
Teller (Client Services Representative), New Carlisle Banking Center, New Carlisle, IN
Teller Job 17 miles from Granger
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS * Processes financial transactions for clients accurately and efficiently.
* Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed.
* Builds client loyalty; establishes client relationships, including addressing each client by name.
* Consistently delivers exceptional customer service to each and every client.
* Follows established Bank policies, procedures and guidelines.
* Participates in retail sales programs to help meet personal and banking center goals.
* Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.
* Balances cash drawer and assists banking center team in operational duties (i.e.., balancing the ATM, vault and end of day work).
* Regular and predictable attendance is an essential requirement of the position.
* Responsible for the completion of all compliance training related to the position.
* Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
NON-ESSENTIAL FUNCTIONS
Performs all other duties as assigned.
EXPERIENCE/SKILLS
* One (1) or more years of customer or retail service experience preferred.
* Cash handling experience preferred.
* Ability to respond and assist clients with inquiries and/or problem resolution.
* Customer service and sales oriented.
* Careful attention to detail and time management.
* Good listening and verbal and communication skills.
* Good PC skills - ability to work in Windows based system essential.
* Ability to cross-sell bank products and services.
* Ability to work evenings and weekends based on banking center needs.
* Ability to communicate in another language is a plus.
* Good organizational skills.
* Ability to work in a team atmosphere.
* Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
* Ability to handle multiple tasks in a fast-paced environment.
EDUCATION
High School Diploma/GED required.
TRAVEL REQUIREMENTS
Ability to travel to all locations as needed for meetings, projects, training, seminars, etc.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.
EQUIPMENT
MS Office PC, fax, phone and standard office equipment.
Teller - Branch Float
Teller Job 8 miles from Granger
Job Details Entry Niles South - Niles, MI Full Time High School Up to 25% Day Customer ServiceDescription
General Summary (What is done and why)
The Teller is responsible for providing quality member service, accepting and accurately processing counter transactions and meeting established sales referral goals for Credit Union products.
Essential Functions, in Priority Order (Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)
Complete members' transactions at the teller window with accuracy, timeliness, courtesy, confidentiality and professionalism.
Time: 40%
Meet established sales referral goals as assigned by Branch Manager.
Time: 35%
Open and close the branch and perform general account maintenance. Maintain and balance cash drawer, operating cash dispense machine, buying and selling cash to the vault, verifying cash and keeping cash in an orderly manner.
Time: 25%
Qualifications
Education (Minimum education required to perform the duties of this position)
High school diploma or equivalent.
Experience (Minimum experience required to perform the duties of this position)
Minimum of one-year cash handling preferred
Minimum of one-year customer service experience required.
Sales or referral experience with proven results.
Knowledge, Skills and Abilities (Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)
Honesty and integrity
Basic knowledge of math.
Working knowledge with ten-key calculator, computer keyboard and computer programs such as Microsoft Word, Outlook and Internet.
Ability to interact with members in a positive, professional manner.
Strong belief in and commitment to quality customer service.
Ability to enjoy dealing with a wide variety of people.
Knowledge of Credit Union products and services.
Ability to engage members in conversations to increase product penetration.
Self motivated with demonstrated referral skills.
Valid driver's license required.
Required Competencies
Problem Solving
Drive for Results
Time Management
Dealing with Ambiguity
Demonstrates Courage
Interpersonal Savvy
Customer Focus
Integrity and Trust
Self-Development
Business Acumen
Mental Requirements
Ability to analyze member accounts to determine needs.
Understanding of banking regulations, Credit Union systems and procedures.
Ability to work under pressure.
Proven problem-solving abilities.
Ability to concentrate in a multi-task environment.
Ability to maintain a positive attitude and professional image.
Capable of empathizing with members, being patient and caring.
Tools and Equipment Used
All available general office equipment as needed.
All available computer software and hardware as needed.
Cash dispense machine.
Drive-thru equipment.
Working Relationships/Contacts (Positions with which incumbent has frequent contact)
Daily, personal contact with Credit Union members.
Daily, personal/written/phone contact with Credit Union staff.
Daily, personal/written/phone contact with Credit Union managers.
Physical Demands (Physical effort generally associated with this position)
Work involves standing for long periods of time and the need to have mobility throughout the Credit Union. There is potential for eyestrain from reading the computer screen. Manual dexterity is critical when handling cash and working with Branch Services equipment. Increased workload during busy times may cause increased stress levels. Ability to lift 50 pounds needed when lifting coin bags.
Working Conditions (Typical working conditions associated with this type of work and environmental hazards, if any, that may be encountered in performing the duties of this position)
Internal
- Work is normally performed in climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.
External
- This position will require travel to branches with the region. Information on environmental conditions is not available.
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United is based in St. Joseph, MI, with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, Ohio & Pennsylvania.
United, as a not-for-profit company, takes its commitment to both Members and the community to heart by improving lives and bettering local neighborhoods through financial tools and resources. The employees who work at United, known as Team United, are rooted in their communities as friends, family, volunteers, and mentors. For more information visit ******************
EOE/Vets/Disability
Part Time (20 Hours) Associate Banker Ironwood & SR 23, South Bend, IN
Teller Job 7 miles from Granger
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Universal Banker
Teller Job 7 miles from Granger
Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share.
Primary Responsibilities and Duties:
Maintains a high level of member service in accordance with the EVERWISE CREDIT UNION Service Expectations.
This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)
Responsible for maintaining a high level of confidentiality about member account information.
Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.
Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.
May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties.
Comply with the credit union
Check Cashing, Cash Control and Transaction Approval Limits
policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc.
Volunteers for special projects within the scope of job responsibilities.
Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.
Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union.
Knowledge/Skills:
Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication
Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION.
High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling.
Proficient cash handling skills.
Ability to work in a fast-paced diverse and universal environment.
Practical application and general understanding of various computer applications
Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.
Minimum Requirements:
High School Diploma, GED or equivalent certification.
Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred
Everwise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Part Time Float Teller - Gull Rd.
Teller Job 46 miles from Granger
Job Title: Float Teller I
Primary Location: Gull Road
Employee Status: part-time hourly
Estimated Hours/Week: 27
Remote: No
More than 50% within assigned region
What You'll Get: (note varied offerings based on role and hours)
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
Tuition reimbursement
To see a full list of our benefit offerings - check out this helpful guide!
About this position:
LMCU is looking for a Float Teller I who is responsible for receiving and processing LMCU Member transactions including, but not limited to, cash and check processes, deposits, transfers, and loan payments. Assists members with account maintenance and changes. Collaborates with branch staff to cross-sell and increase member share of wallet. Ensures security and compliance procedures are followed in all transactions.
Float Tellers receive a great number of perks:
Flexible Scheduling -Ideal for those individuals who value work-life balance!
Pre-Set Schedule
Networking with employees of different branches, as well as members of Company Management
Dedicated Manager to assist with career growth
What you'll do:
Independently receives and processes customer financial transactions including: deposits, withdrawals, transfers, and loan payments. Follows check procedures, check/cash handling processes, and ensures accuracy in all transactions. Educates and supports members to utilize LMCU Online Banking Portal. Provides exceptional member service, adheres to I AM LMCU guidelines, and contributes ideas to improve member experience.
Performs the following with assistance: utilizes technology such as CRM and Symitar to effectively support members and employees. Conducts problem-solving strategies resulting in a win-win solution for both the member and LMCU. Completes voided transactions, account maintenance, CD maintenance, process disputes, stop payments, payroll distributions, Card Services requests, check order requests, basic loan payment information, closing accounts, member account changes, and fee schedules, both accurately and efficiently.
Collaborates with branch staff to effectively cross-sell products and services, and close deals to increase member share of wallet.
Follows established procedures and guidelines for check holds, outgoing funds, non-member transactions, and safe deposit boxes.
Follows security procedures and ensures appropriate steps are taken to correct unsatisfactory conditions.
What You'll Bring:
One to three years of similar or related experience. Cash handling and customer service experience is strongly preferred.
Excellent written and verbal communication skills.
Who We Are:
We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks.
It's about always doing what's best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs.
You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: ****************.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: **************
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application.
LMCU is an Equal Opportunity Employer
Retail Banker Float
Teller Job 38 miles from Granger
Salary Range: Starting at $17.25 (pay is reviewed after 90 days)
Are you a friendly, customer service-oriented individual interested in working for a company that cares about your future? Do you have excellent problem-solving skills and an ability to refer services to meet your client's needs? As a Retail Banker Float for our South Region, you will work from a variety of offices and perform the following duties:
Provide courteous and professional service to your clients.
Process teller transactions such as deposits, withdrawals, payments and cashing checks.
Discern the needs of your clients and match them with the products and services that serve them best.
Open and provide maintenance on client accounts.
This position will primarily cover our Akron, Argos, Medaryville, Mentone, Pierceton, Plymouth, Rochester, and Silver Lake offices.
As a new employee you will be provided with extensive training at our Lake City University located in Warsaw, Indiana. Our Retail Banker Schools set a foundation for success and equip you with the knowledge and skills necessary for you to thrive in your career.
Basic Qualifications Include:
High school diploma or equivalent required.
Basic PC, 10-key, and general office skills required.
Basic understanding of bank accounting transactions required.
One year banking experience preferred.
Hours: 30 or more hours per week; Monday-Saturday (Work 2 or 3 Saturdays per month)
Lake City Bank is proud to be an equal opportunity employer committed to a diverse, inclusive workplace. Employment at Lake City Bank is based solely on business needs, a person's merit, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, protected veteran status, or any other characteristic protected by law. Lake City Bank will not tolerate discrimination or harassment based on any of these characteristics.
Applicants have rights under Federal Employment Laws
Bilingual Universal Banker
Teller Job 9 miles from Granger
Minimum Hourly Rate:
$19.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
This position will be based out of our Elkhart Downtown office.
Branch Hours: 9:00-5:00 (Mon-Fri)
Supervisory Responsibilities: No
Summary: As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.
The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow.
Essential Duties and Responsibilities:
Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
Understand, promote, and advise on the bank's products, services and digital delivery channels.
Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error.
Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Handle and resolve client problems and complaints in a quick and efficient manner.
Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.
Assist associates with balancing their drawers and locating errors.
Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system.
Engage in personal development activities such as online learning and internal/external training to assist in career growth.
Identify and act on opportunities to refer clients to specialists in other lines of business.
Perform PA's, aisle time, and other promotional activities (if applicable).
Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.
Follow Centier's Mission, Essentials of Excellence and Values in all interactions.
Other Duties and Responsibilities:
The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
Mentor fellow associates on various tasks and assignments.
Available to work evenings, some weekends and at other branches as needed.
Skills and Experience:
Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
Proofread and verify written materials.
High attention to detail to ensure accuracy.
Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
Make texture judgments in verifying the authenticity of currency.
Ability to work well with others and in a team environment.
Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
Consultative skills to identify a client's financial needs and recommend solutions.
Adopt new technology, system conversions and software rollouts to successful implementation.
Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.
Qualifications:
High School diploma or equivalent.
Banking experience is a plus, but not required.
Minimum of six months customer service/cash handling experience is desirable.
High preference in the ability to write, read, and speak fluent Spanish.
What do I do now?
Apply with us!
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Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************.
Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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