Customer Service Clerk
Teller Job 40 miles from Glens Falls
Customer Service Clerk, Starting at $19.20 hr
Full-Time, Monday - Friday, Various shifts
Available PTO may be used immediately upon hire.
Come and experience the difference with R+L Carriers
R+L Carriers is seeking highly organized, detail-oriented Clerks to work in our Troy, NY Service Center office. The chosen candidate will provide a variety of executive administrative functions to support the Owner and Executive Leadership Team of R+L Carriers in a professional and timely manner, which includes but is not limited to the following:
Job responsibilities:
Display professional phone etiquette
Data Processing- Entry-level skills
Organization Skills and practices
Proficient time management
Filing, Copy-Fax Machine
Computer knowledgeable- Internet basics, computer security practices, touch typing
Learning and working with company computer related applications, tools, and programs.
Must type a minimum of 25 words per minute
Process confidential materials and information professionally at all times
Display high energy, enthusiasm, optimism and positive attitudes
Qualifications:
Ability to work independently with minimal direction and supervision
ability to effectively manage fast paced environment, with multi-tasking skills
Exhibit accuracy and attention to detail
Ability to maintain highest level of confidentiality
Ability to communicate both verbal and written clearly and professionally
Ability to work with in a team environment
Highly dependable, flexible and willingness to accommodate the work environment
Ability to adapt to fast pace changing conditions
INDHP
Click here ****************************
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Teller {Kingsbury} 30 Hours
Teller Job 3 miles from Glens Falls
Hours:
30
Pay Details:
$21.00 - $26.25 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
Verifies customers' identities by following customer authentication policies & procedures
Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
Adheres to safe deposit box procedures/operations and guidelines
Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
Accountable for ensuring confidential customer information is securely stored throughout the day
Understands the importance of and follows dual control
Follows all security and audit measures to minimize potential loss
Utilizes bank tools and processes to detect, address and prevent fraud
Expected to complete all required in-classroom training and on-line training by established due dates
Education & Experience:
High school diploma or GED
6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
Ability to work during operating hours to include weekends, evenings, holidays as scheduled
Demonstrated Customer Service skills preferred
Strong organizational skills
Detail-oriented
Ability to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Frequent
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Teller {Kingsbury} 30 Hours
Teller Job 3 miles from Glens Falls
Hudson Falls, New York, United States of America **Hours:** 30 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
**Depth & Scope:**
+ Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
+ Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
+ Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
+ Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
+ Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
+ Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
+ Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
+ Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
+ Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
+ Verifies customers' identities by following customer authentication policies & procedures
+ Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
+ Adheres to safe deposit box procedures/operations and guidelines
+ Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
+ Accountable for ensuring confidential customer information is securely stored throughout the day
+ Understands the importance of and follows dual control
+ Follows all security and audit measures to minimize potential loss
+ Utilizes bank tools and processes to detect, address and prevent fraud
+ Expected to complete all required in-classroom training and on-line training by established due dates
**Education & Experience:**
+ High school diploma or GED
+ 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
+ Ability to work during operating hours to include weekends, evenings, holidays as scheduled
+ Demonstrated Customer Service skills preferred
+ Strong organizational skills
+ Detail-oriented
+ Ability to function in a fast-paced and changing environment
+ Excellent communication skills with ability to be concise, clear and consistent
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Frequent
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Citizens Teller
Teller Job 17 miles from Glens Falls
Salary Range: $19.00 - $23.47/ hour As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
+ Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
+ Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
+ Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
+ Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
+ High School degree or GED
+ Minimum of 6 months experience processing transactions (cash and/or digital payments)
+ Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
+ Strong listening and communication skills
+ Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
+ Ability to problem solve and provide solutions to customer issues
+ Customer-centric to deliver exceptional service
+ Comfortable with using digital technology to support the delivery of business goals
+ Ability to work branch hours, which can include weekends and evenings
+ Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
+ 1 year of experience processing transactions (cash and/or digital payments)
+ Motivates others, like teammates, business partners, and specialists, through collaboration
+ Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: Varies with branch needs and may include weekends and evenings
Pay Transparency
The salary range for this position is $19.00 - $23.47 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
04/18/2025
Citizens Teller - Part Time
Teller Job 3 miles from Glens Falls
Salary Range: $19.00 - $23.47/ hour
As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do
You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
Meaningful work & relationships
- Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
Commitment to community
- Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Career opportunities, reward, and upskilling
- See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits
- Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
1 year of experience processing transactions (cash and/or digital payments)
Motivates others, like teammates, business partners, and specialists, through collaboration
Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
Hours per Week: 20
Work Schedule: Varies with branch needs and may include weekends and evenings
Pay Transparency
The salary range for this position is $19.00 - $23.47 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
Bank Teller - Wynantskill
Teller Job 43 miles from Glens Falls
TITLE: Bank Teller
REPORTS TO: Branch Manager
CLASSIFICATION: Full Time, Non Exempt
PAY GRADE: NE 10 ($16.45 - $22.24 per hour)
AVAILABILITY: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm
Position Summary:
The Bank Teller will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals.
Essential Job Functions:
Provides outstanding service and solutions to our clients.
Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc.
Acts as a first line of defense in detecting potentially fraudulent activities.
Adheres to all policies and procedures to maintain compliance standards.
Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues.
Education & Experience:
High School graduate (or GED) required, or current high school student anticipating graduation.
Strong mathematical skills required.
Minimum of six months cash handling experience and customer service experience preferred.
Minimum of six months customer service experience, recommending and referring products and services preferred.
Ability to adapt to evolving technologies and systems.
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Full Time Teller, Northern Blvd, Jackson Heights, NY
Teller Job 21 miles from Glens Falls
Country: United States of America Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander's retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
Our Tellers processes face-to-face Customer transactions for a variety of routine financial transactions.
Responsibilities
* Adheres to safe deposit box procedures/ operations and guidelines
* Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
* Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
* Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
* Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
* Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
Qualifications
* High school diploma or equivalent (GED)
* Cash Handling experience in a Retail or Banking environment
* Ability to adhere to policies, procedures, and instructions of management
* Ability to effectively ask questions and identify needs to enhance the customer relationship
* Detail oriented with the ability to function in a fast-paced and changing environment
* General Math skills
* Superior customer service skills
* Minimal physical effort such as sitting, standing, and walking
* Actively seeks information to understand customer needs
* Communicates clearly and precisely
* Listens carefully and asks questions to clarify understanding
* Displays a can-do attitude and willingness to learn
* Proactively clarifies one's tasks and responsibilities
* Has basic understanding of organization's flagship products and services
* Can identify the risk return of products and services
* Learns about and diligently follows established risk management policies, processes and procedures
* Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
* Works effectively in team settings
* Shows appreciation for others' help and lends a hand when needed to complete shared tasks
* This is a Full Time position and the hours per week will generally be between 30 and 40 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for this position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$29,250.00 USD
Maximum:
$45,000.00 USD
Teller
Teller Job 46 miles from Glens Falls
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
Proactively work to identify and resolve client servicing issues, escalating as needed
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
Participate in morning huddles and end of day debriefs
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
Experience in a client service role (required)
Experienced in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
Strong work ethic and high level of integrity
Excellent Time management skills
Personal Skills
Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
Storytelling: Describes storytelling techniques, concepts, and potential benefits
Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
Ability to occasionally operate a motor vehicle with a valid driver's license.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18 to $22.60 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 05/13/2025
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
Teller- Kingsbury
Teller Job 3 miles from Glens Falls
The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Kingsbury team as:
Teller
This opportunity may be perfect for you if you have experience in:
> Relationship Building
> Cash Handling
> Customer Service
ABOUT THE POSITION
As a Teller in our Kingsbury office, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, assisting staff and supervisors with functions relative to the daily operation of the Branch.
Essential Job Functions
> Provide consistent, outstanding customer service by anticipating and reacting to customer needs
> Process transactions accurately and efficiently
> Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate
> Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
> Balance cash drawer and adhere to established cash limits
> Open deposit accounts for customers
> Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments
> Adhere to applicable federal regulations and Company policies and procedures
What you will need to thrive in this role:
In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:
Education/Certifications:
> High School Diploma or equivalent required
> 2 years of experience in customer service, cash handling, or retail sales preferred
Skills/Knowledge:
> Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management
> Quality customer service skills; friendly, helpful attitude and patient attentiveness
> Ability to remain detail-oriented while following procedures and providing good customer experience
> Demonstrated ability to complete multiple tasks while staying aware of surroundings
> Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity
> Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking related software
Physical Demands:
> Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.
> Must be able to repetitively use a telephone and computer mouse and keyboard.
> Ability to lift/move up to 15 lbs.
Other:
> Must be able to travel to various branches as needed
> Will work rotating Saturday schedule
What we will bring to the table:
We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:
> Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
> Medical, Dental, and Vision Insurance and Flexible Spending Plan
> Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
> Education and Tuition Reimbursement
> Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms.
The salary range for this position is $17.00 - $20.00 per hour commensurate with experience and education.
Additional compensation may be earned through the Company's incentive programs, subject to individual and company performance.
L1-st1
Teller
Teller Job 46 miles from Glens Falls
div class="job-preview-details" div class="vertical-padding" div Part-time/div /div div class="job-listing-header"Description/div divp Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing world-class member services to ensure that members expectations are exceeded during every interaction. Maximizes every opportunity to advertise e-services and increase membership along with promoting consumer and real estate loans. /ppbr//ppstrong Duties amp; Responsibilities/strong/pulli Provides member and non-members with information concerning the credit union products and services./lili Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy./lili Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act./lili Provides consumer and real estate loan referrals to the Loan Sales Team or Branch Management./lili Participates in the Sales Incentive Program./lili Provides referrals to the First New York Retirement and Investment Services Program./lili Refers members and non-members to Member Service team members to open new accounts and shares as well as establish e-services./lili Responsible for the daily opening and closing of their assigned cash box and PC work station, including but not limited to maintaining cash limits with credit union guidelines, maintain proper securing all negotiable instruments (including cash), ensuring that their assigned PC is locked whenever out of their immediate control, balancing their physical cash to the core operating system at the end of the work day, and notifying a supervisor of any and all discrepancies./lili Maintain cash differences within Credit Union guidelines./lili Performs all other duties as assigned./li/ul/div
div class="job-listing-header"Requirements/div
div data-bind="html: Job.Requirements"ulli High School Graduate/lili Accuracy in the handling of cash and recording daily transactions./lili The ability to properly receive members, either by telephone or in person./lili Adherence to dress code./lili Must maintain a positive attitude with members and a cooperative attitude with other team members./lili Punctuality./lili Previous Teller or Cashier experiences helpful./li/ulpstrong Schedule/strong/pp Monday: 11:00a-3:00p/pp Tuesday: 11:00a-3:00p*/pp Wednesday: 11:00a-3:00p/pp Thursday: 11:00a-3:00p/pp Friday: 11:00a-4:00p/pp Saturday: 8:45a-1:00p (Rotating* If scheduled, following Tuesday will be off.)/p/div
div class="job-listing-header"Salary Description/div
div$17.00 - $18.50/hr/div
/div
Teller
Teller Job 31 miles from Glens Falls
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees.
After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities.
As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions.
This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative.
A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.
Essential Responsibilities: Provide quality customer service and a positive banking experience by handling financial transactions (i.
e.
cashing checks, handling deposits/withdrawals, etc.
) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand direction and adhere to established policies and procedures Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels.
Qualifications Education, Training and Requirements: High School Diploma or GED Required All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Skills: Basic math and computer skills Documentation skills with attention to detail Professional and friendly interpersonal and communication skills Clear thinking and ability to stay focused Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Experience: Prior customer service skills preferred Other Job Information Hours: 40 hours/week Compensation: Commensurate with experience plus potential for annual merit increase.
In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, walk or sit.
Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear.
The employee may occasionally be required to lift and or move up to 25 pounds.
Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability.
If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum USD $16.
50/Hr.
Maximum USD $21.
53/Hr.
Banking Teller
Teller Job 21 miles from Glens Falls
Greet and assist HAB Bank clients in a friendly and courteous manner
Cashes checks, savings withdrawals and makes cash advances; makes decisions when questionable items are presented for cashing.
Conduct daily proof of ATM and cash on hand.
Assist in opening and closing the vault daily; assists in balancing vault currently and coin.
Operates personal computer to process account activity, determine balances, and resolve problems within given authority.
Accepts loan and installment payments and receives and processes stop payment and hold orders.
Hourly Rate: $20.00 - $23.00
Part Time Teller - Glen Oaks Branch
Teller Job 45 miles from Glens Falls
Summary: The Part-Time Teller - Glen Oaks Branch will be responsible for providing quality customer service in a professional manner and demonstrate the potential to master all teller functions.
The hourly wage minimum = $18; maximum = $22. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.
Saturdays are required for this role
All applicants need to attach a recent resume.
Responsibilities:
• Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
• Provide additional customer service including money orders, cash advances and cashiers' checks.
• Complete monetary instrument logs.
• Support development goals through referrals and Call Center service.
• Balance teller drawer each day in accordance with the bank's teller cash difference standards.
Qualifications:
• Quality customer service skills.
• High school diploma or equivalent required.
• Cash-handling experience preferred.
• Basic computer skills (Microsoft Office).
Bank Teller - Troy
Teller Job 40 miles from Glens Falls
TITLE: Bank Teller CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Tuesday 8:15am-4:30pm, Wednesday 8:15am-4:15pm, Thursday-Friday 8:15am-5:15pm, Saturday 8:30am-12:30pm
The Bank Teller will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals.
Essential Job Functions:
* Provides outstanding service and solutions to our clients.
* Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc.
* Acts as a first line of defense in detecting potentially fraudulent activities.
* Adheres to all policies and procedures to maintain compliance standards.
* Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues.
Education & Experience:
* High School graduate (or GED) required, or current high school student anticipating graduation.
* Strong mathematical skills required.
* Minimum of six months cash handling experience and customer service experience preferred.
* Minimum of six months customer service experience, recommending and referring products and services preferred.
* Ability to adapt to evolving technologies and systems.
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Bank Teller - Troy
Teller Job 40 miles from Glens Falls
TITLE: Bank Teller
CLASSIFICATION: Full Time, Non Exempt
PAY GRADE: NE 10 ($16.45 - $22.24 per hour)
AVAILABILITY: Monday-Tuesday 8:15am-4:30pm, Wednesday 8:15am-4:15pm, Thursday-Friday 8:15am-5:15pm, Saturday 8:30am-12:30pm
Position Summary:
The Bank Teller will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals.
Essential Job Functions:
Provides outstanding service and solutions to our clients.
Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc.
Acts as a first line of defense in detecting potentially fraudulent activities.
Adheres to all policies and procedures to maintain compliance standards.
Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues.
Education & Experience:
High School graduate (or GED) required, or current high school student anticipating graduation.
Strong mathematical skills required.
Minimum of six months cash handling experience and customer service experience preferred.
Minimum of six months customer service experience, recommending and referring products and services preferred.
Ability to adapt to evolving technologies and systems.
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Part Time Teller - Glen Oaks Branch
Teller Job 45 miles from Glens Falls
Summary: Dime Community Bank is currently hiring for a Part-Time Teller position for its Glen Oaks Branch in Queens, New York. The Part-Time Teller - Glen Oaks Branch will be responsible for providing quality customer service in a professional manner and demonstrate the potential to master all teller functions.
The hourly wage minimum = $18; maximum = $22. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.
Saturdays are required for this role
All applicants need to attach a recent resume.
Responsibilities:
* Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
* Provide additional customer service including money orders, cash advances and cashiers' checks.
* Complete monetary instrument logs.
* Support development goals through referrals and Call Center service.
* Balance teller drawer each day in accordance with the bank's teller cash difference standards.
Qualifications:
* Quality customer service skills.
* High school diploma or equivalent required.
* Cash-handling experience preferred.
* Basic computer skills (Microsoft Office).
Customer Service-Eligibility Navigator
Teller Job 46 miles from Glens Falls
Full-time Description Are you passionate about supporting individuals and families by connecting them to much-needed services and resources?
At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners.
ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York.
Benefits Include:
Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement!
Pay starts at $20.45 per hour; Monday - Friday; 37.5 hours per week
Qualifications:
A high school diploma or equivalent is required, along with at least one year of experience in customer service and data entry within a human services organization, nonprofit agency, or community-based organization is required. An associate's degree in human services, social work, psychology, or a related field is preferred. Call Center experience is a PLUS! Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus.
Responsibilities:
Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service;
Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services;
Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and
Collect and manage data while maintaining accurate and up-to-date records.
ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP
Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.
No phone calls, please.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.
Salary Description Starts at $20.45/hour
Credit Union Teller - Float
Teller Job In Glens Falls, NY
Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families. Credit Union Teller - Float We have an exciting opportunity in our four branches! Who you are: You are an outgoing team member looking to make a difference in our members lives while working in a collaborative environment. You provide excellent customer service, while processing transactions accurately and efficiently, with a commitment to maintaining security and confidentiality. You will become knowledgeable about HRCCU products and services to enhance our members financial well-being.
What you will do:
You will have the opportunity to assist members by processing front-line transactions, educate members on the use of online accounts and mobile banking, balance vault and ATM machines, and prepare cash shipments. You will develop a rapport with members to ensure quality service and answer questions relating to the servicing of accounts.
Our Branch Progression Model is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increase.
Employment Details:
* Location: The Teller will float to Glens Falls, Hudson Falls, Corinth and Cohoes.
* Schedule: Monday through Friday with a Saturday shift rotation, full time 36-40 hours per week.
* Pay rate: $16.00-$19.00 per hour based on experience.
What you will need:
* Experience: At least one year of similar or related experience.
* Education: A high school diploma or GED.
Why work with us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued. Learn more about our company culture and benefits on our careers page!
If you are unable to complete this application online due to a disability, please contact Human Resources at ************************
HRCCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, sexual orientation, and national origin, physical or mental ability, protected Veteran Status or other characteristics protected by law. To read the It's The Law Poster regarding EEO please paste the following link into your browser.
Part Time (30 Hours) Associate Banker Clifton Park, Clifton Park, NY
Teller Job 33 miles from Glens Falls
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part time (30 Hour) Associate Banker Clifton Park, Clifton Park, NY
Teller Job 33 miles from Glens Falls
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience