Part Time Teller
Teller Job 34 miles from Gainesville
Job Details Ocala , FLDescription
Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us in our mission to improve the financial well-being of our members!
Tellers perform the following functions:
Provide excellent service by completing transactions and answering questions in a timely and accurate manner.
Improve the financial well-being of our members by offering products and services to save time and money.
Manage a cash drawer and assist in daily branch operations and balancing.
Presents a neat and professional personal appearance, in accordance with credit union professional image standards.
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Exude a positive and professional attitude with members and partners consistently.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll members in self-service options.
Proactively identify ways to improve employee and member experiences.
Perform other duties as assigned.
Qualifications
Qualified candidates will possess:
Possess excellent customer service skills along with strong verbal and written communications skills.
Must have a strong desire to help people.
Proficient in the use of computers, the internet and Microsoft Office.
A history of meeting or exceeding sales expectations.
Availability to work any shift between the operating hours of 7:00 AM - 7:00 PM Monday through Friday and between 8:00 AM - 1:30 PM on Saturdays.
A High School Diploma or equivalent is required.
Previous cash handling skills preferred.
Physical Demands:
Must be able to lift up to 25 pounds and must be able to stand for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
MIDFLORIDA Perks:
Stability
Opportunity for growth
Paid time off
401K Plan with employer matching
Health, Dental, and Vision Insurance - Telehealth plans for employees and family; Dental & Vision plans for employee only
Employee Assistance Program - No waiting period to access benefits.
Salary and Bonuses - Bonus programs and annual appraisals with salary increase opportunities.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Teller
Teller Job In Gainesville, FL
Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.
* Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
* Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
* Execute the Renasant Bank service standards in every customer and teammate interaction
* Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern
* Maintain service knowledge standards in conjunction with related regulations, policies, and procedures
* Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures
* Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
* Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations
* Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments
* May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates
* Perform other related duties as assigned
Qualifications
* High school diploma or equivalent required
* 1 year teller experience and/or previous cash handling experience preferred
* 6 months of customer service experience preferred
* Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
* 10-Key skills
* Mathematical skills, including the ability to count cash and coin in a fast paced environment
* Good interpersonal skills
* Effective written and verbal communication skills
* Knowledge of and the ability to learn bank products and solutions
* Ability to travel for training, other development opportunities, and between branches, as needed
For all Senior Tellers:
* Minimum of 1 year successful teller experience
* Minimum of 1 year previous back-up Head Teller experience required
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
Teller 1 PT - West Campus
Teller Job In Gainesville, FL
Job Details West Campus - Gainesville, FL Part Time $15.48 - $18.61 Hourly BankingDescription
Tuesday & Thursday: 8:45 AM - 5:15 PM
Fridays: 8:45 AM - 6:15 PM
Saturdays: 2 - 3 per month from 8:45 AM - 12:15 PM
Role
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services and solutions that benefit members while building a positive relationship.
Essential Functions & Responsibilities
Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services, and solutions that benefit members while building a positive relationship
Balance daily transactions and verify cash totals. Investigate and resolve out-of-balance situations
Welcome members, provide routine information about services, and direct members to the appropriate department for specific information and services
Provide friendly, professional, and personal service to all members. Ensure the member's name is used during the transaction and that the work is accurate
Qualifications
Education
High School Diploma or GED
Experience
0 - 1 year of similar or related experience
6 to 12 months of cash handling and/or member service experience
Other Skills
Attention to Detail
Banking Systems
Cash Reconciliation
Collaboration & Teamwork
Communication Skills
Compliance
Confidentiality and Discretion
Excellent Member Service
Product Knowledge
Problem Solving
Time Management & Organization
Part-Time Employee Benefits Package
All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
Please note:
Benefits are not available for Interns.
EOE/AA, including Veterans and Disabled
Universal Teller
Teller Job In Gainesville, FL
Job Details 13th Branch - Gainesville, FL Full TimeDescription
Join Our Team at Florida Credit Union - Where Your Future Shines Bright!
About Us:
At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you're not just starting a new job; you're joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.
Why You'll Love Working with Us:
Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
Extensive Training: Receive comprehensive training to ensure you're set up for success from day one.
Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
Career Growth: Explore numerous opportunities for professional development and advancement within our organization.
Position Overview:
The Universal Teller provides excellent customer service to current and potential members and represents the Credit Union in a positive, professional manner. The Universal Teller will assist current and potential members with inquiries about our products and services and make appropriate recommendations. Universal Tellers work with other departments to find solutions to help members' financial needs. Additionally, Universal Tellers will fulfill the duties of a Teller as well as some duties of a Member Service Representative as needed and conduct these activities in accordance with Credit Union policies, goals and objectives established by management.
Your Key Responsibilities:
Cashes checks and dispenses money after verification of identification, signature, and account balance.
Answering telephone, online, mail, chats and other electronic communication inquires.
Balances currency, coin, and checks in cash drawer at the end of shift to the computer printout of daily transactions.
Cross-sells FCU products to the membership (interest bearing checking accounts, consumer loans, commercial loans etc.).
Conducting loan interviews and obtaining previous credit history of member, as well as other pertinent data that could be used later.
Processing membership and/or checking applications, certificates, IRA's, payroll, direct deposit, etc.
Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.
What We're Looking For:
A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.
A current driver's license.
Ready to Make a Difference?
If you're passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you! Apply today and take the first step towards a rewarding career with Florida Credit Union.
Become a vital part of our mission to support and uplift our members - apply now!
Teller
Teller Job 48 miles from Gainesville
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a part time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Fleming Island, FL at the Fleming Island retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Travel Teller - North Florida
Teller Job 21 miles from Gainesville
This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.
This person will travel throughout north Florida and will be located at our Williston branch when not traveling.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Relationship Building
Exhibit consistent relationship building including, but not limited to:
Prepare for various customer interactions
Build rapport
Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
Match customer needs to Seacoast Bank products and services
Confidently and proficiently explain Seacoast Bank products and services to customers
Proven ability to create and enhance relationships based on customer needs
Ask for referrals from new and existing customers
Exhibit good listening skills and speak clearly and persuasively in positive or negative situations.
Respond promptly to customer needs and requests for service.
Quickly seek out appropriate people in more complex financial matters.
Able to balance business needs with customer requests while managing potential risk to bank.
Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation.
Participate in community, charitable or civic events.
Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Develop an introductory understanding of consumer deposit and lending products and processes.
Develop proficiencies in outbound calling process.
Develop skills to identify referral opportunities with internal business partners.
Observe presentations regarding banking products/services through networking events.
Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes.
Operations
Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures.
Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies.
Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed.
Balance cash drawer daily and monitors own work for accuracy.
Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship.
Adhere to Seacoast Bank's Code of Conduct.
Follow all safety and security procedures.
May be assigned vault responsibilities.
EDUCATION and/or EXPERIENCE:
High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
Able to work independently and exercise a high degree of initiative.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-SK1
Teller
Teller Job 48 miles from Gainesville
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a part time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Fleming Island, FL at the Fleming Island retail banking branch.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller (FL-Palatka-ReidStreet)
Teller Job 39 miles from Gainesville
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Teller is responsible for providing prompt and efficient customer service, operating the teller drawer, and accurately processing transactions. Responsible for identifying customer needs, cross-sell and up-sell opportunities, and making referrals within the branch. Provide assistance to team members and perform complex, specialized transactions. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Provide prompt, professional customer service to customers and prospective customers.
* Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
* Work to understand the root causes of complex customer service issues and identify and implement resolutions.
* Accountable for achievement of defined sales and service goals.
* Maintain a working knowledge of banking products and promotions.
* Responsible for performing accurate transactions, balancing each day, and verifying cash totals.
* Scan daily proof work to the remote capture machine.
* Identify customer needs, cross-sell and up-sell opportunities, and should make referrals within the branch.
* Ensure adequacy of currency and coin supply.
* Provide backup support to other branches as needed.
* May provide assistance and training to other colleagues and serve as a mentor.
* May perform all sales and service functions of the branch as needed.
* Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
* Always act in the best interest of the customer when offering additional products and services.
Required Knowledge, Skills and Competencies:
* Ability to perform accurate transactions.
* Successful completion of Teller training program and passing score on training post-test.
* Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives.
* Strong written and verbal communication skills.
* Intermediate PC proficiency.
* Intermediate proficiency in Google Docs and Microsoft Office products.
Industry and Work Experience:
* 1 or more years of customer service experience.
* Cash handling or sales experience preferred.
Academic:
* High school diploma or GED required.
* Bachelor's degree in finance or related field preferred.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
* Medical, Dental and Vision Insurance
* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
* Life Insurance provided at no additional cost to employees
* Accidental Death & Dismemberment Coverage
* Long-Term Disability Coverage
* Paid Sick and Vacation Leave
* 11 Holidays
* Volunteer/Service Day
* Employee Stock Purchase Plan
* 401(k) Retirement Plan
* Ameris Bank matches 50% of your first 8% of contributions to the plan
* Flexible Spending Accounts
* Health Savings Account
* Health Reimbursement Arrangement
* Supplemental Life & Other Insurance Plans
* Identity Theft Protection
* Pet Insurance
* Legal Insurance
* Employee Assistance Program
* Employee Advocacy Program
* Tickets at Work (Entertainment discounts for Ameris Bank Employees)
* AT&T Employee Discount
* Wellness Discounts for Medical Premiums and Other Rewards
* Employee Referral Incentive
* Education Assistance
* Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
* Free Interest Checking
* Free Safe Deposit Box
* Free Money Orders, Travelers' Checks and Cashier Checks
* Discount on Mortgage Origination Fee
* Free Online Banking and Free Unlimited Online Bill Payment
* Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Part Time (30 Hours) Associate Banker SW Archer and 35th, Gainesville, FL
Teller Job In Gainesville, FL
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Universal Banker Travel (FL-Gainesville-NMainSt)
Teller Job In Gainesville, FL
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Universal Banker Travel is responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities. Seek to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of multiple banking centers. Serve as both a Teller and Personal Banker that floats between banking centers to support customer and team needs across the retail area. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
· Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships.
· Proactively communicate with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance.
· Apply need-based sales techniques and conduct customer financial profiles to attract, expand, and retain client relationships by identifying products and services.
· Maintain a working knowledge of banking products and promotions.
· Open new accounts and service existing accounts.
· Accountable for achievement of defined sales and service goals.
· Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience.
· Work to understand the root causes of customer service issues.
· Identify and implement resolutions for service issues involving supervisors on more complex issues.
· Conduct onboarding activities for new clients.
· Provide backup support to other branches and employees as needed.
· Work on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
· Perform accurate transactions, balance each day, and verify cash totals.
· Scan daily proof work to the remote capture machine.
· Provide assistance and training to other colleagues and serves as a mentor.
· Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
· Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed.
Required Knowledge, Skills and Competencies:
· Highly motivated team-player with ability to develop and maintain collaborative relationships.
· Strong written and verbal communication skills.
· Intermediate PC proficiency.
· Intermediate proficiency in Google Docs and Microsoft Office products.
Industry and Work Experience:
· 1 or more years of customer service experience required.
· Cash handling or sales experience preferred.
Academic:
· High school diploma or GED required.
· Bachelor's degree in business or related field preferred.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
Medical, Dental and Vision Insurance
Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers' Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Part Time (30 Hours) Associate Banker Greater Central Florida
Teller Job 34 miles from Gainesville
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Lead Teller - Starke
Teller Job 24 miles from Gainesville
Lead Teller - Capital City Bank - More than your bank. Your banker. Hours: Monday - Friday 40 Hours This is an entry level supervisory position that manages Teller associates in conformance with established Bank policies and procedures. Responsible for the efficient operation of the Teller area. Ensures clients are served promptly and the Teller line balances at the end of each day. Provides leadership in delivery of consistent, predictable and exceptional client experiences and refers additional services and products to clients. Motivates and leads team to achieve goals and objectives. Supports all aspects of the office in union with the Client Experience Manager (CXM) while leading through influence and driving the associate experience. Partners with Client Experience Manager, Internal Control Specialist (ICS) and Regional Experience Manager (RXM) to achieve service and sales goals of office. Responsible for own Teller drawer.
* Lead Teller I will manage or have oversight of 3 or less associates working in the teller capacity.
* Lead Teller II will manage or have oversight of 4-6 associates working in the teller capacity.
* Lead Teller III will manage or have oversight of 7 or more associates working in the teller capacity.
All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities
* Lead a team of Tellers and serve as an example of providing an excellent client experience including building relationships and engaging clients in needs based conversation.
* Responsible for new Teller training in the office, as well as continuation of ongoing training of Bank transaction policies and procedures. Complies with Training Check List, Teller Certification Check List, and Accountability Chart.
* Coach, mentor, and provide feedback to the team utilizing performance management tools to attract, retain, and develop talent in the office.
* Assist the CXM in performance management and new hire selection.
* Maintains Teller performance standards, ensuring adherence to standards, including investigating and reporting and tracking overage or shortages in accordance to internal policies and procedures.
* Support the Teller line in escalated client complaints and concerns and work with the CXM, as needed, for resolution.
* Provide solutions to our clients while identifying opportunities and acting on them. Coaches Tellers on same.
* Prepares and conducts reviews for Tellers; makes salary recommendations.
* Ensures compliance with cash targets established for office through CETO system.
* Performs weekly/bi-weekly cash duties in compliance with procedures.
* Ensures adequacy of currency in ordering and balancing for office.
* Performs all principal duties and responsibilities of a Teller as needed.
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties
* In the absence of the CXM, acts in support of the entire office, beyond the Teller line
* Attends Delivery management meetings as required
* Meets production goals defined by CXM and Bank
* Responsible for overrides, as applicable
* Ensures security functions are completed timely including all clear signal, security alarm testing, separation audits, open/close procedures, over/short GL review
* Provides oversight of key/combo log
* Maintains error rates within specified guidelines
* Provides additional support to manager and department colleagues
* Completes all assigned/required Bank training within established timelines
Knowledge, Skills and Abilities (KSA) Required
The following KSAs are usually acquired through post high school education with 2 years supervisory or 1 year management experience.
* Effective management and supervisory practices
* Ability to communicate effectively and interact positively with clients, associates and business partners
* Ability to follow detailed instructions and a wide range of procedures, requiring some independent judgment
* Demonstrable sales experience
* Requires concentration to avoid mistakes in counting cash
* Ability to perform basic mathematical computations using various business machines and/or computers.
* Must be able to stand for long periods of time
* Ability to print legibly and accurately on forms and records
* Must have attained the age of 18 for coverage under insurance bond
Education
High school diploma or equivalent.
Working Conditions
* Lobby/professional environment.
* Regular contact with clients, associates, Client Experience Manager, Internal Control Specialist, support staff and business partners.
* Lifting of heavy coins.
* Position requires standing, stooping, kneeling, and squatting.
* Receiving currency from all sources causes environment to be slightly unclean.
* In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.
Capital City Bank associates are our greatest asset. We offer the following benefits:
* Medical, Dental and Vision
* Life Insurance
* 401(k) with Matching
* Flexible Spending Accounts
* Tuition Assistance
* Stock Purchase
* Discounts on Products and Services
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an "all-inclusive" list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This does not restrict Capital City Bank and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Teller 1 PT - Gainesville Region
Teller Job In Gainesville, FL
Job Details West Campus - Gainesville, FL Part Time $15.48 - $18.61 Hourly BankingDescription
travels throughout the Gainesville region to different branches as needed.
Monday - Thursday 11:45 AM - 5:15 PM
Friday: 12:45 PM - 6:15 PM
Saturday: 2 - 3 per month 8:45 AM - 12:15 PM.
or
Monday - Friday: 8:45 AM - 2:15 PM
Saturday: 2 per month from 8:45 AM - 12:15 PM
Role
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services and solutions that benefit members while building a positive relationship.
Essential Functions & Responsibilities
Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services, and solutions that benefit members while building a positive relationship
Balance daily transactions and verify cash totals. Investigate and resolve out-of-balance situations
Welcome members, provide routine information about services, and direct members to the appropriate department for specific information and services
Provide friendly, professional, and personal service to all members. Ensure the member's name is used during the transaction and that the work is accurate
Qualifications
Education
High School Diploma or GED
Experience
0 - 1 year of similar or related experience
6 to 12 months of cash handling and/or member service experience
Other Skills
Attention to Detail
Banking Systems
Cash Reconciliation
Collaboration & Teamwork
Communication Skills
Compliance
Confidentiality and Discretion
Excellent Member Service
Product Knowledge
Problem Solving
Time Management & Organization
Part-Time Employee Benefits Package
All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
Please note:
Benefits are not available for Interns.
EOE/AA, including Veterans and Disabled
Teller
Teller Job 48 miles from Gainesville
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a part time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Fleming Island, FL at the Fleming Island retail banking branch.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller - Chiefland, FL
Teller Job 35 miles from Gainesville
ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building * Exhibit consistent relationship building including, but not limited to: * Prepare for various customer interactions * Build rapport * Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
* Match customer needs to Seacoast Bank products and services
* Confidently and proficiently explain Seacoast Bank products and services to customers
* Proven ability to create and enhance relationships based on customer needs
* Ask for referrals from new and existing customers
* Exhibit good listening skills and speak clearly and persuasively in positive or negative situations.
* Respond promptly to customer needs and requests for service.
* Quickly seek out appropriate people in more complex financial matters.
* Able to balance business needs with customer requests while managing potential risk to bank.
* Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation.
* Participate in community, charitable or civic events.
* Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
* Develop an introductory understanding of consumer deposit and lending products and processes.
* Develop proficiencies in outbound calling process.
* Develop skills to identify referral opportunities with internal business partners.
* Observe presentations regarding banking products/services through networking events.
* Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes.
Operations
* Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures.
* Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies.
* Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed.
* Balance cash drawer daily and monitors own work for accuracy.
* Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship.
* Adhere to Seacoast Bank's Code of Conduct.
* Follow all safety and security procedures.
* May be assigned vault responsibilities.
EDUCATION and/or EXPERIENCE:
* High School diploma or equivalent required.
* Minimum of 6 months cash handling experience required.
* Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.
* Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
* Demonstrate excellent communication (written and verbal) and interpersonal skills.
* Able to work independently and exercise a high degree of initiative.
* PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
Universal Banker Travel (FL-Gainesville-NMainSt)
Teller Job In Gainesville, FL
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Universal Banker Travel is responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities. Seek to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of multiple banking centers. Serve as both a Teller and Personal Banker that floats between banking centers to support customer and team needs across the retail area. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships.
* Proactively communicate with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance.
* Apply need-based sales techniques and conduct customer financial profiles to attract, expand, and retain client relationships by identifying products and services.
* Maintain a working knowledge of banking products and promotions.
* Open new accounts and service existing accounts.
* Accountable for achievement of defined sales and service goals.
* Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience.
* Work to understand the root causes of customer service issues.
* Identify and implement resolutions for service issues involving supervisors on more complex issues.
* Conduct onboarding activities for new clients.
* Provide backup support to other branches and employees as needed.
* Work on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
* Perform accurate transactions, balance each day, and verify cash totals.
* Scan daily proof work to the remote capture machine.
* Provide assistance and training to other colleagues and serves as a mentor.
* Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
* Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed.
Required Knowledge, Skills and Competencies:
* Highly motivated team-player with ability to develop and maintain collaborative relationships.
* Strong written and verbal communication skills.
* Intermediate PC proficiency.
* Intermediate proficiency in Google Docs and Microsoft Office products.
Industry and Work Experience:
* 1 or more years of customer service experience required.
* Cash handling or sales experience preferred.
Academic:
* High school diploma or GED required.
* Bachelor's degree in business or related field preferred.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
* Medical, Dental and Vision Insurance
* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
* Life Insurance provided at no additional cost to employees
* Accidental Death & Dismemberment Coverage
* Long-Term Disability Coverage
* Paid Sick and Vacation Leave
* 11 Holidays
* Volunteer/Service Day
* Employee Stock Purchase Plan
* 401(k) Retirement Plan
* Ameris Bank matches 50% of your first 8% of contributions to the plan
* Flexible Spending Accounts
* Health Savings Account
* Health Reimbursement Arrangement
* Supplemental Life & Other Insurance Plans
* Identity Theft Protection
* Pet Insurance
* Legal Insurance
* Employee Assistance Program
* Employee Advocacy Program
* Tickets at Work (Entertainment discounts for Ameris Bank Employees)
* AT&T Employee Discount
* Wellness Discounts for Medical Premiums and Other Rewards
* Employee Referral Incentive
* Education Assistance
* Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
* Free Interest Checking
* Free Safe Deposit Box
* Free Money Orders, Travelers' Checks and Cashier Checks
* Discount on Mortgage Origination Fee
* Free Online Banking and Free Unlimited Online Bill Payment
* Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Lead Teller - Starke
Teller Job 24 miles from Gainesville
Lead Teller - Capital City Bank - More than your bank. Your banker.
Hours:
Monday - Friday 40 Hours
This is an entry level supervisory position that manages Teller associates in conformance with established Bank policies and procedures. Responsible for the efficient operation of the Teller area. Ensures clients are served promptly and the Teller line balances at the end of each day. Provides leadership in delivery of consistent, predictable and exceptional client experiences and refers additional services and products to clients. Motivates and leads team to achieve goals and objectives. Supports all aspects of the office in union with the Client Experience Manager (CXM) while leading through influence and driving the associate experience. Partners with Client Experience Manager, Internal Control Specialist (ICS) and Regional Experience Manager (RXM) to achieve service and sales goals of office. Responsible for own Teller drawer.
Lead Teller I will manage or have oversight of 3 or less associates working in the teller capacity.
Lead Teller II will manage or have oversight of 4-6 associates working in the teller capacity.
Lead Teller III will manage or have oversight of 7 or more associates working in the teller capacity.
All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities
Lead a team of Tellers and serve as an example of providing an excellent client experience including building relationships and engaging clients in needs based conversation.
Responsible for new Teller training in the office, as well as continuation of ongoing training of Bank transaction policies and procedures. Complies with Training Check List, Teller Certification Check List, and Accountability Chart.
Coach, mentor, and provide feedback to the team utilizing performance management tools to attract, retain, and develop talent in the office.
Assist the CXM in performance management and new hire selection.
Maintains Teller performance standards, ensuring adherence to standards, including investigating and reporting and tracking overage or shortages in accordance to internal policies and procedures.
Support the Teller line in escalated client complaints and concerns and work with the CXM, as needed, for resolution.
Provide solutions to our clients while identifying opportunities and acting on them. Coaches Tellers on same.
Prepares and conducts reviews for Tellers; makes salary recommendations.
Ensures compliance with cash targets established for office through CETO system.
Performs weekly/bi-weekly cash duties in compliance with procedures.
Ensures adequacy of currency in ordering and balancing for office.
Performs all principal duties and responsibilities of a Teller as needed.
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties
In the absence of the CXM, acts in support of the entire office, beyond the Teller line
Attends Delivery management meetings as required
Meets production goals defined by CXM and Bank
Responsible for overrides, as applicable
Ensures security functions are completed timely including all clear signal, security alarm testing, separation audits, open/close procedures, over/short GL review
Provides oversight of key/combo log
Maintains error rates within specified guidelines
Provides additional support to manager and department colleagues
Completes all assigned/required Bank training within established timelines
Knowledge, Skills and Abilities (KSA) Required
The following KSAs are usually acquired through post high school education with 2 years supervisory or 1 year management experience.
Effective management and supervisory practices
Ability to communicate effectively and interact positively with clients, associates and business partners
Ability to follow detailed instructions and a wide range of procedures, requiring some independent judgment
Demonstrable sales experience
Requires concentration to avoid mistakes in counting cash
Ability to perform basic mathematical computations using various business machines and/or computers.
Must be able to stand for long periods of time
Ability to print legibly and accurately on forms and records
Must have attained the age of 18 for coverage under insurance bond
Education
High school diploma or equivalent.
Working Conditions
Lobby/professional environment.
Regular contact with clients, associates, Client Experience Manager, Internal Control Specialist, support staff and business partners.
Lifting of heavy coins.
Position requires standing, stooping, kneeling, and squatting.
Receiving currency from all sources causes environment to be slightly unclean.
In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.
Capital City Bank associates are our greatest asset. We offer the following benefits:
Medical, Dental and Vision
Life Insurance
401(k) with Matching
Flexible Spending Accounts
Tuition Assistance
Stock Purchase
Discounts on Products and Services
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This does not restrict Capital City Bank and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Teller 1 PT - Hunters Walk
Teller Job In Gainesville, FL
Job Details Hunters Walk - Gainesville, FL Part Time $15.48 - $18.61 Hourly BankingDescription
Monday - Thursday: 11:45 AM - 5:15 PM
Fridays: 12:45 PM - 6:15 PM
Saturdays: 1 - 2 per month from 8:45 AM - 12:15 PM.
Role
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services and solutions that benefit members while building a positive relationship.
Essential Functions & Responsibilities
Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services, and solutions that benefit members while building a positive relationship
Balance daily transactions and verify cash totals. Investigate and resolve out-of-balance situations
Welcome members, provide routine information about services, and direct members to the appropriate department for specific information and services
Provide friendly, professional, and personal service to all members. Ensure the member's name is used during the transaction and that the work is accurate
Qualifications
Education
High School Diploma or GED
Experience
0 - 1 year of similar or related experience
6 to 12 months of cash handling and/or member service experience
Other Skills
Attention to Detail
Banking Systems
Cash Reconciliation
Collaboration & Teamwork
Communication Skills
Compliance
Confidentiality and Discretion
Excellent Member Service
Product Knowledge
Problem Solving
Time Management & Organization
Part-Time Employee Benefits Package
All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
Please note:
Benefits are not available for Interns.
EOE/AA, including Veterans and Disabled
Universal Banker (FL-KeystoneHeights-NEComm)
Teller Job 19 miles from Gainesville
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Universal Banker is responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities. Seek to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the banking center. Serve as both a Teller and Personal Banker to support customer and team needs. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships.
* Proactively communicates with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance.
* Apply need-based sales techniques and conducts customer financial profiles to attract, expand, and retain client relationships by identifying products and services.
* Maintain a working knowledge of banking products and promotions.
* Open new accounts and service existing accounts.
* Accountable for achievement of defined sales and service goals.
* Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience.
* Work to understand the root causes of customer service issues.
* Identify and implement resolutions for service issues involving supervisors on more complex issues.
* Conduct onboarding activities for new clients.
* Provide backup support to other branches and employees as needed.
* Work on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
* Perform accurate transactions, balance each day, and verify cash totals.
* Scan daily proof work to the remote capture machine.
* Provide assistance and training to other colleagues and serve as a mentor.
* Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
Required Knowledge, Skills and Competencies:
* Highly motivated team-player with ability to develop and maintain collaborative relationships.
* Strong written and verbal communication skills.
* Intermediate PC proficiency.
* Intermediate proficiency in Google Docs and Microsoft Office products.
Industry and Work Experience:
* 1 or more years of customer service experience required.
* Cash handling or sales experience preferred.
Academic:
* High school diploma or GED required.
* Bachelor's degree in business or related field preferred.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
* Medical, Dental and Vision Insurance
* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
* Life Insurance provided at no additional cost to employees
* Accidental Death & Dismemberment Coverage
* Long-Term Disability Coverage
* Paid Sick and Vacation Leave
* 11 Holidays
* Volunteer/Service Day
* Employee Stock Purchase Plan
* 401(k) Retirement Plan
* Ameris Bank matches 50% of your first 8% of contributions to the plan
* Flexible Spending Accounts
* Health Savings Account
* Health Reimbursement Arrangement
* Supplemental Life & Other Insurance Plans
* Identity Theft Protection
* Pet Insurance
* Legal Insurance
* Employee Assistance Program
* Employee Advocacy Program
* Tickets at Work (Entertainment discounts for Ameris Bank Employees)
* AT&T Employee Discount
* Wellness Discounts for Medical Premiums and Other Rewards
* Employee Referral Incentive
* Education Assistance
* Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
* Free Interest Checking
* Free Safe Deposit Box
* Free Money Orders, Travelers' Checks and Cashier Checks
* Discount on Mortgage Origination Fee
* Free Online Banking and Free Unlimited Online Bill Payment
* Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Teller 1 PT - West Campus
Teller Job In Gainesville, FL
Job Details West Campus - Gainesville, FL Part Time $15.48 - $18.61 Hourly BankingDescription
Monday & Wednesday: 8:45 AM - 5:15 PM
Fridays: 8:45 PM - 6:15 PM
Saturdays: 2 - 3 per month from 8:45 AM - 12:15 PM.
Role
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services and solutions that benefit members while building a positive relationship.
Essential Functions & Responsibilities
Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services, and solutions that benefit members while building a positive relationship
Balance daily transactions and verify cash totals. Investigate and resolve out-of-balance situations
Welcome members, provide routine information about services, and direct members to the appropriate department for specific information and services
Provide friendly, professional, and personal service to all members. Ensure the member's name is used during the transaction and that the work is accurate
Qualifications
Education
High School Diploma or GED
Experience
0 - 1 year of similar or related experience
6 to 12 months of cash handling and/or member service experience
Other Skills
Attention to Detail
Banking Systems
Cash Reconciliation
Collaboration & Teamwork
Communication Skills
Compliance
Confidentiality and Discretion
Excellent Member Service
Product Knowledge
Problem Solving
Time Management & Organization
Part-Time Employee Benefits Package
All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
Please note:
Benefits are not available for Interns.
EOE/AA, including Veterans and Disabled