Customer Service Clerk
Teller Job 16 miles from Fullerton
A growing construction company in Irvine, CA is seeking a Customer Service Representative to join their team on a temporary-to-hire basis. In this role, you will provide exceptional service to clients and contractors, assisting with inquiries, processing orders, and ensuring smooth project flow. If you're someone who thrives in a fast-paced, team-oriented environment, we want to hear from you!
Pay: $20 - $23/hour
Schedule:
ONSITE Monday - Friday, 8:00 AM - 5:00 PM
Responsibilities:
Manage a high volume of calls, emails, and inquiries from clients, contractors, and vendors.
Take incoming calls from new and existing clients in a professional and courteous manner.
Provide information regarding construction services, project timelines, pricing, and available products.
Serve as a liaison between contractors, clients, and internal departments to ensure smooth project execution.
Assist with entering and processing orders, including material and equipment requests.
Support in scheduling and coordinating on-site visits and follow-up calls.
Work closely with the team to identify and implement improvements to the customer experience.
Handle additional projects and duties as needed.
Requirements:
2-5 years of experience in customer service, ideally within a construction or trade-related industry.
Previous experience working with contractors, suppliers, or in a construction-related environment is a plus.
Strong communication skills and a customer-first attitude.
Ability to interact professionally with clients and vendors, both on the phone and in-person.
High school diploma required; a degree is preferred but not mandatory.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Bank Teller
Teller Job 45 miles from Fullerton
To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
Experience
1-3 years of banking experience, retail, cash handling, customer service
Ability to communicate effectively in person, over the phone and via email
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about company products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Schedule
Must be available between Monday - Friday from 8:30am - 6:00pm and on Saturdays from 8:30am - 2:30pm
If interested, please apply with an updated resume!
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Murrieta,CA.
Application Deadline
This position is anticipated to close on Apr 17, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Teller - Part Time - Huntington Beach, CA
Teller Job 16 miles from Fullerton
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Part-Time Teller (Client Service Associate) to provide top notch customer service to our clients and customers at our Huntington Beach, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
* Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record
* Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
* Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources
* Identifies and maximizes cross-sell banks opportunities through exploring needs
* Other duties as assigned
Qualifications:
* Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience
* Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
* Must have solid balancing and customer service skills
* Ability to cross-sell bank products based on clients' needs
Schedule: Monday - Friday, 10am - 2pm, 20 hours/week
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
* Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits, including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.
Teller
Teller Job 30 miles from Fullerton
divdivdiv id="is Pasted"p span style="box-sizing: border-box; font-size: 24px;"strong style="font-weight: 700; box-sizing: border-box;"span style="box-sizing: border-box; color: black;"Job Summary / Description/span/strong/spanspan style="box-sizing: border-box; color: black; font-size: 24px;" /spanspan style="box-sizing: border-box; font-size: 16px;"br style="box-sizing: border-box;"//span/pp style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'span style="font-size: 18px;"LAFCU's strong Teller/strong provides excellent member service to Members and Non-Members alike that visit one of LAFCU's branches. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of checking, savings, and other credit union products/services. This position is a strongfull time position/strong and strongreports to Branch Manager I/strong at the employee's assigned branch location./span/pp style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'span style="box-sizing: border-box; color: black; font-size: 18px;" /span/pdiv style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'div style="box-sizing: border-box;"p style="margin: 0in 0in 8pt; line-height: 16.05px; box-sizing: border-box; font-size: 15px; font-family: Calibri, sans-serif;"strong style="font-weight: 700; box-sizing: border-box;"span style="box-sizing: border-box; font-family: Calibri, sans-serif; color: black; background: white; font-size: 24px;"Job Summary / Description/span/strong/pdiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; margin: 5px; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; font-weight: 400; font-family: "Open Sans", sans-serif;'li style="font-size: 18px;"Under limited supervision performs a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, cashier checks, wire transfers, etc./lili style="font-size: 18px;"Responsible for completion of deposits and withdrawals and process authorized account changes./lili style="font-size: 18px;"Able to utilize Cash Recycler Machines./lili style="font-size: 18px;"Provide superior and quality member service; provide members efficient and accurate transaction processing./lili style="font-size: 18px;"Balance cash drawer at the end of the day or shift./lili style="font-size: 18px;"Promote and maintain positive relations with all contacts, members and potential members./lili style="font-size: 18px;"Promote credit union's products and services, consistently cross-sell LAFCU products at every opportunity to meet the member's needs./lili style="font-size: 18px;"Maintain all required forms and may assist in related areas of Credit Union operations./lili style="font-size: 18px;"Adhere to credit union teller policies and procedures to comply with state and federal rules and regulations and other related compliance requirements./li/uldiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: flex;'div style='box-sizing: border-box; font-weight: normal; font-family: "Open Sans", sans-serif; white-space: pre-wrap; overflow: hidden; text-overflow: ellipsis; padding: 5px; flex: 0.7 1 0%; font-size: 1.25em;'span style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;'strong style="font-weight: 700; box-sizing: border-box;"Qualifications amp; Opportunities/strong/span/divdiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; padding: 0px; flex: 0.3 1 0%; text-align: right; font-size: 1em;'span style="box-sizing: border-box; font-size: 16px;"strong style="font-weight: 700; box-sizing: border-box;" /strong/span/div/divdiv style='box-sizing: border-box; font-weight: 400; font-family: "Open Sans", sans-serif; margin: 5px; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; font-family: "Open Sans", sans-serif;'li style="font-family: arial, sans-serif; font-size: 18px;"Requires basic arithmetic and communications ability, and six months to one-year recent teller/cash handling experience in a financial institution or equivalent./lili style="font-family: arial, sans-serif; font-size: 18px;"Ability to type 35 wpm./lili style="font-family: arial, sans-serif; font-size: 18px;"Possess good oral communication skills./lili style="font-family: arial, sans-serif; font-size: 18px;"Maintain a professional appearance./li/ulp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: normal; background: white;"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 24px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);"Salary/span/strong/pul style='--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); margin-bottom: 0in;' type="disc"li style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"The minimum and maximum base salary range for this position is $18.58 to $25.79 in California. /span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white; font-weight: bold;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"The target starting base hourly rate is between $18.58strong id="is Pasted" style="box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700; color: rgb(49, 49, 49); font-family: Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" to $22.18. /strong/strong/span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future./span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise./span/li/ulp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.05pt; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);" /span/pp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.05pt; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 24px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);"LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce/span/p/div/div/div/div/div/div
/div
Branch Teller- (Anticipating Openings PT 30hrs)
Teller Job 32 miles from Fullerton
The Branch Teller I is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.
Responsibilities
Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners.
Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc. Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation.
Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work.
Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
Maintains cash drawer in accordance with assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned.
Must be flexible to work out of any location at any time, as business needs dictate.
Branch Hours
Monday - Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 2:00 PM
Qualifications Education
High School or GED
Experience
Must have at least 1 year to 24 months of customer service and/or cash handling experience
Knowledge, Skills & Ability
Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
Must be detail oriented and have the ability to multi-task in a fast paced environment.
Must have a demonstrated ability to deliver consistently superior customer service.
Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Pay Range USD $17.28 - USD $25.92 /Hr.
PT Teller
Teller Job 24 miles from Fullerton
What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!
We are currently seeking an experienced Teller for a credit union located in Aliso Viejo, CA!
Type: Part-time (20-25 hours), temp-to-hire
Pay: $20/hr
Projected Schedule: Monday - Friday: 11:15am - 4:15pm; Hours will vary week to week, 1 day a week a Tuesday or Wednesday will be a 6 hour day.
The rest will be 4-5 hours per day.
Responsibilities:
Processing customer requests including deposits, withdrawals, loan payments, etc.
Daily cash balancing
Providing information to customers regarding the credit union's products and services
Requirements:
1 year of proven experience as a teller working in a bank or credit union
New accounts experience a plus!
Strong in cash handling and negotiable items
Possess an enthusiastic and professional attitude
Excellent written and verbal communication skill
Teller
Teller Job 31 miles from Fullerton
* Essential Duties and Responsibilities include the following: * Uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
* Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
* Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
* Orders checks and makes changes to customer information in an accurate and timely manner according to the customer's request.
* Provides exceptional service in handling customers in person or over the telephone.
* Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items.
* Involves supervisors if transactions are over authority limits or exceptionally complex.
* Responsible for loss prevention in the processing all transactions and duties.
* Issues cashier's checks, bank checks, money orders and travelers checks.
* Keeps work station neat, clean and well stocked with supplies and brochure materials.
* Additional responsibilities as assigned by supervisors may include:
* Night & Mail Depository
* ATM balancing
* Safe Deposit Box
* Filing signature cards and documents
* May help with a variety of audits and verifications
* Input fund holds and stop payment request to core system
* Address changes, CD renewals, etc.
* Branch back counter capture
* Miscellaneous tasks and duties associated with the operations of a retail banking branch
* Complies with the Bank's security program, including but not limited to:
* Reviews and complies with the End-User Computing Agreement
* Acquires good knowledge on functions and usage of computer systems as related to the assigned job functions.
* Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats.
* Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer.
* BSA, CRA, Fair Lending and other Compliance Responsibilities:
* Complies with BSA, CRA, fair lending, and other compliance issues as required by policies and procedures.
* Inputs customer information to EZ teller for various transactions.
* Reports any suspicious activities to Operations Manager/ BSA officers.
* Verifies customer name and payee/beneficiary name to OFAC, NCCT for out-bound wire transfers and monetary instrument purchase, and new account.
* Report matches with NCCT and OFAC to Operations Officer or Operations Manager for further instructions.
* Professional Skills:
* Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
* Ability to remain flexible in order to adapt to changes in the work environment.
* Ability to study and apply new information.
* Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
* Ability to work accurately with close attention to detail.
* Ability to maintain confidentiality of sensitive information.
* Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
* Possess a work ethic that includes neatness, punctuality, and accuracy.
* Must exhibit a professional, businesslike appearance and demeanor.
Job Qualifications/Requirements
* Minimum Education Level: High School Diploma
* Experience: Some experience in retail sales and customer service functions a plus.
* Combination of Experience and Education can meet the job requirements: Yes
* English: Written: Fluent Verbal: Fluent
* Computer/Systems Knowledge Requirements: Basic to Intermediate
* Communication skills:
* Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
* Ability to respond effectively to the most sensitive inquiries or customer complaints.
* Reasoning Skills:
* Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The salary range for this full-time position is $17 Hourly - $19 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Live Teller Connect Representative
Teller Job 16 miles from Fullerton
The primary role of the LTC (Live Teller Connect) Representative is to provide engaging member centric service to our members virtually through the Interactive Teller Machine. This includes, but is not limited to: handling requests for balance information, transfers, deposits, loan payments, account research, product information, and member service on deposit and loan accounts. The LTC Representative is constantly seeking out opportunities to expand our member's relationship with the Credit Union through member education as well as product and service solutions tailored to each member's needs. This role provides member service and support handling requests of varying degrees of complexity; some routine in nature and others that require more extensive research and problem resolution skills to identify and resolve issues. The LTC Representative effectively assists members via LTC machines located at possible multiple locations. This position takes complete ownership of the members needs while meeting Credit Union standards.
Responsibilities:
Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the LTC. Receives member deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Member Service Functions: Assumes responsibility for the effective and professional performance of member service functions. Presents and explains Credit Union services and products to members, assists in meeting their financial needs, and order checks. Answer questions and solves problems for members by listening, collecting data, securing answers, and reporting results to the inquiring party. Performs file maintenance and account changes, and resets access for Homebanking and ABIL.
Restricts electronic account access as deemed necessary to prevent potential financial losses to the Credit Union or to the member
Resolves member issues or complaints through demonstrated knowledge of credit union products, processes and procedures and/or conducting the necessary research to address member needs. Empowered to make decisions exercising good judgment and balances the best interest of the member and the organizational objectives of the credit union.
Takes complete ownership of every interaction whether it requires a call back or extended research
Required to complete compliance, training, and all other training offered to LTC Representative. Seeks ways to streamline work processes and continuously improve the Credit Union
Represents the Credit Union in a positive and professional manner
Other related duties as assigned
Maintains member and other sensitive information with confidentiality
Treats all co-workers and members with respect
Qualifications:
1 year of Banking experience either as a teller or a call center service representative
Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations
Comprehensive knowledge of all deposit account products and all services
Working knowledge of all applicable Federal, State and NCUA regulations
Exceptional customer service skills, including tact and diplomacy, plus a desire to accommodate the needs of others. Exhibits an inherent ease with others.
Demonstrated ability to respond to member prompts and offer financial products and services tailored to meet member needs. Ability to influence others when offering products and services, striking a balance between not giving up too easily and not being too persistent.
Professional and courteous verbal and written communication skills. Ability to remain calm when helping difficult and/or irate members.
Comfortable being evaluated against performance standards.
Willingness to take initiative to achieve team goals and model a good work ethic for others.
Proficiency in standard business computer software. Ability to acquire working knowledge of the Credit Union's operating system.
Proficient data entry, ten-key calculator, cash counting and math skills. Detail-oriented.
Ability to acquire working knowledge of Credit Union products and services.
Ability to become a subject matter expert in remote delivery channels and to discuss these channels with members.
Demonstrated ability in using good judgment and discretion when handling confidential member account information.
Ability to effectively handle fluctuating work demands.
Excels in a fast paced work environment and has exceptional time management skills
Willingness to keep work space/branch organized and tidy
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Covid-19 Precaution(s):
Remote Interview Process (some positions vary)
Social Distancing and Mask Guidelines in place
Teller
Teller Job 21 miles from Fullerton
Afena Federal Credit Union in Marion, Indiana is seeking Full-time Teller to join our Upland, IN team. Throughout our history, Afena has been dedicated to serving our community; and today we remain committed to helping our members achieve their financial dreams.
Major Duties and Responsibilities
Responsible for the efficient, effective, and accurate performance of Teller functions. Greet and welcome members and visitors to the credit union in a courteous, professional, and timely manner. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement; accurately enter deposits into computer records; process withdrawals from accounts and/or share draft/check cashing, verify amounts; enter withdrawals into system accurately. Place holds on accounts for uncollected funds; process loan payments, cash advances, cashiers' checks, money orders and bank-to-bank wires; balance cash drawer.
Establish and maintain effective, professional business relations with members and colleagues. Present and explain Credit Union services and products to members and assist in meeting their financial needs both in-person, by telephone, and e-mail. Order checks for members' accounts; quote consumer loan payoffs; answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Handle member requests for transfers, line of credit advances, stop payments, address changes, and other similar requests. Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, and other related services. Maintain and project the Credit Union's professional reputation. Maintains privacy of member account information.
Ensures that the work area is clean, secure, and well-maintained. Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. Performs related duties as required.
Experience
Up to six months of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Must be a people person and good in math.
This job Description is not a complete statement of all duties and responsibilities comprising this position.
Salary commensurate with experience and/or education.
Equal Opportunity Employer
#IND
Teller & New Accounts (Floater)
Teller Job 10 miles from Fullerton
At Orange County's Credit Union, we believe in creating a workplace where every voice matters. We are proud recipients of the Peter Barron Stark award for highest associate satisfaction, a testament to our commitment to workplace excellence. With over 85 years of experience, $2.5+ billion in assets, and 140,000+ members, we're not just a financial service provider-we're a community that puts people first.
This floating role provides you the unique opportunity to be
mentored by all the leaders in the branch network;
we have 10 branches but soon to be 11! If you aspire to be in leadership or simply thrive on team collaboration, this could be for you! We care about your work/life balance. Therefore, the schedule for this role is typically created on a monthly bases.
Plus, the role qualifies for mileage reimbursement.
Why Work With Us?
Make a Difference: If you're passionate about serving people, this role offers a unique opportunity to positively impact your community.
Grow With Us: We provide a clear path for career advancement, supported by professional and personal development programs.
Be Valued: From day one, you'll receive generous benefits, including top-tier health insurance, a robust 401(k) plan, and paid holidays.
Your Role: In this role, you'll be the face of our credit union, providing a range of services that go beyond basic transactions. You'll:
Identify member's needs, process Teller transactions, open and fund a wide range of new accounts and loan types, and refer members to business partners for additional products and services including Investments, Mortgage Loan and Business Services.
Cross-sell products and services, helping members discover solutions that meet their financial needs.
Resolve any issues with a consultative approach that builds trust and long-term relationships.
What We're Looking For:
Experience: One (1) year of Teller and opening a wide range of accounts and and funding various loan types (within the credit union or retail banking industry).
Sales & Communication Skills: Proven ability to cross-sell and refer products and services effectively. Ability to write and speak in an approachable yet professional manner.
Technology: Ability to understand and use various systems and software.
Availability: Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays.
Must be able to commute to any of our 11 branches (as far south as Mission Viejo, as far north as Long Beach, and as far east as Chino). T
he role qualifies for mileage reimbursement.
Integrity: Willingness to undergo thorough background checks, credit checks, and drug screening.
Job Satisfaction: professional yet friendly, welcoming, and collaborative environment where your contributions are recognized and celebrated. Be part of a team that values your skills, nurtures your growth, and rewards your efforts!
Compensation: We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCCU's branch job levels with their corresponding hourly pay:
Member Service Rep. III: $21.00 (requires minimum one year recent Teller and preferably six-months of New Accounts experience)
Member Service Rep. IV: $22.00 (requires minimum two years recent opening and funding a wide range of new accounts and loan types)
Senior Branch Rep. I-II: $23.00 - $25.00 (requires minimum two years recent opening and funding a wide range of new accounts and loan types AND one year in a Senior, Lead, or Manager on Duty role)
Perks & Benefits:
Health Coverage: From day one! Comprehensive benefits, including Anthem, Delta Dental, and VSP.
Financial Security: Life insurance at no cost and a 401(k) plan with a 3% automatic employer contribution plus a dollar-for-dollar match up to 5%.
Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
Recognition & Growth: Annual merit increases, discretionary bonuses, and educational grants up to $2,000 per year.
We require pre-employment screenings, including background and credit checks. EOE.
Customer Service Position (Remote)
Teller Job 23 miles from Fullerton
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Customer Service ( Remote work )
Teller Job 28 miles from Fullerton
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Teller - Chino, CA
Teller Job 15 miles from Fullerton
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.
We are looking for a Client Service Associate (Teller) to provide top-notch customer service to our clients and customers at our Chino, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
Identifies and maximizes cross-sell bank opportunities through exploring needs.
Other duties as assigned.
Schedule: Monday - Friday, 8:30 am - 5:30 pm
Qualifications:
Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients' needs.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
Teller
Teller Job 24 miles from Fullerton
Job Summary / Description
LAFCU's Teller provides excellent member service to Members and Non-Members alike that visit one of LAFCU's branches. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of checking, savings, and other credit union products/services. This position is a full time position and reports to Branch Manager I at the employee's assigned branch location.
Job Summary / Description
Under limited supervision performs a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, cashier checks, wire transfers, etc.
Responsible for completion of deposits and withdrawals and process authorized account changes.
Able to utilize Cash Recycler Machines.
Provide superior and quality member service; provide members efficient and accurate transaction processing.
Balance cash drawer at the end of the day or shift.
Promote and maintain positive relations with all contacts, members and potential members.
Promote credit union's products and services, consistently cross-sell LAFCU products at every opportunity to meet the member's needs.
Maintain all required forms and may assist in related areas of Credit Union operations.
Adhere to credit union teller policies and procedures to comply with state and federal rules and regulations and other related compliance requirements.
Qualifications & Opportunities
Requires basic arithmetic and communications ability, and six months to one-year recent teller/cash handling experience in a financial institution or equivalent.
Ability to type 35 wpm.
Possess good oral communication skills.
Teller
Teller Job 26 miles from Fullerton
* Essential Duties and Responsibilities include the following: * Uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
* Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
* Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
* Orders checks and makes changes to customer information in an accurate and timely manner according to the customer's request.
* Provides exceptional service in handling customers in person or over the telephone.
* Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items.
* Involves supervisors if transactions are over authority limits or exceptionally complex.
* Responsible for loss prevention in the processing all transactions and duties.
* Issues cashier's checks, bank checks, money orders and travelers checks.
* Keeps work station neat, clean and well stocked with supplies and brochure materials.
* Additional responsibilities as assigned by supervisors may include:
* Night & Mail Depository
* ATM balancing
* Safe Deposit Box
* Filing signature cards and documents
* May help with a variety of audits and verifications
* Input fund holds and stop payment request to core system
* Address changes, CD renewals, etc.
* Branch back counter capture
* Miscellaneous tasks and duties associated with the operations of a retail banking branch
* Complies with the Bank's security program, including but not limited to:
* Reviews and complies with the End-User Computing Agreement
* Acquires good knowledge on functions and usage of computer systems as related to the assigned job functions.
* Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats.
* Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer.
* BSA, CRA, Fair Lending and other Compliance Responsibilities:
* Complies with BSA, CRA, fair lending, and other compliance issues as required by policies and procedures.
* Inputs customer information to EZ teller for various transactions.
* Reports any suspicious activities to Operations Manager/ BSA officers.
* Verifies customer name and payee/beneficiary name to OFAC, NCCT for out-bound wire transfers and monetary instrument purchase, and new account.
* Report matches with NCCT and OFAC to Operations Officer or Operations Manager for further instructions.
* Professional Skills:
* Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
* Ability to remain flexible in order to adapt to changes in the work environment.
* Ability to study and apply new information.
* Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
* Ability to work accurately with close attention to detail.
* Ability to maintain confidentiality of sensitive information.
* Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
* Possess a work ethic that includes neatness, punctuality, and accuracy.
* Must exhibit a professional, businesslike appearance and demeanor.
Job Qualifications/Requirements
* Minimum Education Level: High School Diploma
* Experience: Some experience in retail sales and customer service functions a plus.
* Combination of Experience and Education can meet the job requirements: Yes
* English: Written: Fluent Verbal: Fluent
* Computer/Systems Knowledge Requirements: Basic to Intermediate
* Communication skills:
* Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
* Ability to respond effectively to the most sensitive inquiries or customer complaints.
* Reasoning Skills:
* Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The salary range for this full-time position is $17 Hourly - $19 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Customer Service Position
Teller Job 30 miles from Fullerton
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.
We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.
About the Role:
As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.
What You'll Do:
Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.
What You'll Bring:
Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.
What we Offer:
Competitive compensation package, including performance-based incentives and bonuses.
Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for career growth and advancement within a renowned Fortune 500 company.
Continuous learning and development programs to enhance your skills and expertise.
A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
Remote work (work from home).
How to Apply:
If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.
Teller 2
Teller Job 13 miles from Fullerton
Sign-on bonus available for external applicants! Contact us today to learn more!
The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/subshares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month.
Performs various job duties including but not limited to: Escorting member's to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/subshares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA.
Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks.
Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members.
Ensures the branch is in balance including the TCR.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals.
Represents the Credit Union in a positive and professional manner.
Other related duties as assigned.
Maintains member and other sensitive information with confidentiality.
Treats all team members and members with respect.
Qualifications:
1 year experience in a similar position and prior loan experience and reaching service and performance goals.
Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E.
Comprehensive knowledge of all deposit account products and all services.
Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system).
Proven ability to garner business.
Demonstrated ability to follow written and verbal instructions.
Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills.
Attention to detail.
Good interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
Willingness to make a difference.
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature.
Personable and professional.
Capable of working under pressure and with frequent interruptions.
Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
Teller - Part Time - San Clemente, CA
Teller Job 35 miles from Fullerton
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.
We are looking for a Part-Time Teller (Client Service Associate) to provide top notch customer service to our clients and customers at our San Clemente, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record
Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources
Identifies and maximizes cross-sell banks opportunities through exploring needs
Other duties as assigned
Qualifications:
Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience
Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
Must have solid balancing and customer service skills
Ability to cross-sell bank products based on clients' needs
Schedule: Monday - Thursday, 9am - 4pm, Friday, 8:30am - 5pm, 32 hours/week
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
Teller
Teller Job 24 miles from Fullerton
Job
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Description
Customer Service
Teller Job 29 miles from Fullerton
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.
We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.
About the Role:
As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.
What You'll Do:
· Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
· Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
· Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
· Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
· Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
· Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.
What You'll Bring:
· Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
· Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
· Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
· Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
· Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
· Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.
What we Offer:
· Competitive compensation package, including performance-based incentives and bonuses.
· Comprehensive benefits package, including health insurance and retirement plans.
· Opportunities for career growth and advancement within a renowned Fortune 500 company.
· Continuous learning and development programs to enhance your skills and expertise.
· A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
· Remote work (work from home).
How to Apply:
If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.