Teller I
Teller Job 142 miles from Florence
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller/FSR - Florence Hoffmeyer Rd, SC
Teller Job In Florence, SC
As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
SUMMARY/OBJECTIVES
A Teller / FSR has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service options.
* Performs the following teller duties:
* Processes transactions for savings, checking, and loan accounts.
* Maintains a neat and orderly work area.
* May assist in guiding and training new tellers.
* May allow customers access to safe deposit boxes.
* Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
* Sells certified checks.
* Balances transactions daily.
* May service/balance ATM.
* May utilize the branch capture system.
* Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Performs all functions of an FSR:
* Open new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
* Explains policies and procedures as necessary, keeping in mind most customers' unfamiliarity with them.
* Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
* Is knowledgeable of financial services offered by the bank.
* Shows sincere appreciation for each customer's time and business. Gives business card if not already given.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
TELLER FSR FUNCTIONS
* More than 18 months experience
* Demonstrated expertise in the Teller II and basic FSR job functions
* Typically, 80% of the time spent performing Teller responsibilities, 20% FSR related tasks
* Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* Banker Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
TRAVEL
Travel may be required to come to meetings or training as needed.
Teller
Teller Job 76 miles from Florence
The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.
Responsibilities
Solution Oriented:
Professionally and proactively helps members in achieving their financial objectives with guidance and advice.
Help members anticipate potential problems, offering suggestions and possible solutions.
Be oriented towards recognizing members' needs. Associates develop this ability over time as they continue to learn more about Palmetto Citizens and financial services.
Work with members to resolve potential problems, creating a positive member solution.
Product Promotion:
Understand member's needs and professionally promotes appropriate credit union products and services.
Acquire and maintain up-to-date knowledge of Palmetto Citizens products. This ability develops over time as associates learn and apply their knowledge when working with members.
Enhance member service usage of Palmetto Citizens products.
Tellering:
Always deliver assistance in a safe and secure manner. Knowing the member and the depth of their relationship.
Always be professional and pleasant in handling member transactions. Receives deposits, loan payments, and transfers in person, by phone, or by mail; transacts cash or check withdrawals; provides cashiers checks, money orders, and any other service within their authority.
Maintain a balanced and secured cash drawer.
Complete all necessary file maintenance documents, and orders checks for members, as appropriate.
Has authority to permit availability of funds for checks up to a specified amount without further approval.
Qualifications
High School Diploma or equivalent is required.
Previous customer service or retail experience preferred.
Previous cash handling experience preferred.
Excellent communication skills, both verbal and non-verbal.
Bilingual candidates a plus.
Palmetto Citizens is an Affirmative Action and Equal Opportunity Employer. Minority/Female/Disabled/Veteran
Teller
Teller Job 65 miles from Florence
The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.
Responsibilities
Solution Oriented:
Professionally and proactively helps members in achieving their financial objectives with guidance and advice.
Help members anticipate potential problems, offering suggestions and possible solutions.
Be oriented towards recognizing members' needs. Associates develop this ability over time as they continue to learn more about Palmetto Citizens and financial services.
Work with members to resolve potential problems, creating a positive member solution.
Product Promotion:
Understand member's needs and professionally promotes appropriate credit union products and services.
Acquire and maintain up-to-date knowledge of Palmetto Citizens products. This ability develops over time as associates learn and apply their knowledge when working with members.
Enhance member service usage of Palmetto Citizens products.
Tellering:
Always deliver assistance in a safe and secure manner. Knowing the member and the depth of their relationship.
Always be professional and pleasant in handling member transactions. Receives deposits, loan payments, and transfers in person, by phone, or by mail; transacts cash or check withdrawals; provides cashiers checks, money orders, and any other service within their authority.
Maintain a balanced and secured cash drawer.
Complete all necessary file maintenance documents, and orders checks for members, as appropriate.
Has authority to permit availability of funds for checks up to a specified amount without further approval.
Qualifications
High School Diploma or equivalent is required.
Previous customer service or retail experience preferred.
Previous cash handling experience preferred.
Excellent communication skills, both verbal and non-verbal.
Bilingual candidates a plus.
Palmetto Citizens is an Affirmative Action and Equal Opportunity Employer. Minority/Female/Disabled/Veteran
Teller
Teller Job 98 miles from Florence
DESCRIPTION OF POSITION FUNCTION: Performs a variety of assignments connected with all aspects of teller functions to include: Cross-selling of all bank services. Hours 8:00 a.m. to 4:30 p.m. Hours could vary - must be flexible.
JOB SKILLS AND QUALTIFICATIONS REQUIRED: Previous teller experience preferred but not required. Ability to deal with the public, capable of handling multiple tasks simultaneously.
Teller I, PT
Teller Job 149 miles from Florence
Teller (Part-time) Calling all customer service enthusiasts with a passion for providing exceptional personal service! Join CPM Federal Credit Union as a Teller and make a meaningful impact by delivering top-notch service to our valued members. This part-time position requires up to 30 hours per week, so flexibility is key. It's the perfect opportunity for aspiring banking professionals to gain invaluable experience and pave the way for a rewarding career. Take the leap today and embark on an exciting journey in the credit union industry!
Part-time employees will work a flexible schedule of up to 30 hours during the standard work week of Monday - Wednesday 8 am - 5 pm, Thursdays 8 am - 7 pm, and Fridays 8 am - 6 pm.
Position Highlights:
Member-Focused Role: Provide exceptional and efficient service to members who prefer a personal touch, ensuring their financial needs are met.
Incentive Plan: Be rewarded for your successes with a competitive monthly incentive plan.
Employee-centric: CPM Federal Credit Union has been named a "Best Credit Union to Work For" and “Best Place to Work” for 2024
Growth Opportunities: Our Career Progression Program puts you in control of your success and career!
CPM Perks: Enjoy employee discounts, 401(k) match, educational assistance, ongoing professional development, and wellness programs.
What You'll Do:
Deliver exceptional member service, ensuring their needs are met with utmost care.
Perform basic teller transactions accurately and efficiently, such as accepting deposits, verifying cash and endorsements, cashing checks, and issuing official checks.
Resolve member issues and concerns promptly and professionally, or direct them to the right staff for resolution, ensuring their satisfaction and providing high-quality service.
Listen attentively to members, identify their financial requirements, and recommend suitable Credit Union products and services to support team sales objectives.
What You'll Bring:
Preferred prior teller or customer service experience.
Strong attention to detail and precision in financial transactions.
Excellent interpersonal and communication skills for professional member service.
Sales-oriented mindset, recognizing member needs and making suitable recommendations.
Familiarity with banking policies, procedures, and compliance.
Flexibility in working hours and adapting to changing staffing needs.
High school diploma or equivalent
Join our team and be a part of a credit union dedicated to empowering our members and building stronger financial futures!
About CPM Federal Credit Union
CPM Federal Credit Union was founded in 1955. Since then, CPM has worked hard to help our members improve their financial well-being. We have offices throughout South Carolina, with our headquarters in North Charleston. Be part of our team of talented professionals and contribute to our mission of empowering our members and our community with opportunities for a brighter financial future.
COMPLIANCE AND TRAINING RESPONSIBILITIES:
Employees must comply with CPM's policies and all applicable laws and regulations, including but not limited to GLBA, BSA, SAFE Act, and Regs B, D, E, CC, and Z. They are responsible for protecting the privacy, integrity, and confidentiality of information. Employees are also required to complete all mandated compliance and information security training to maintain regulatory and security standards.
AFFIRMATIVE ACTION/EEO STATEMENT
CPM Federal Credit Union is an Equal Opportunity Employer who recruits, and hires qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth, related medical condition (including, but not limited to lactation), sexual orientation, national origin, age, disability, gender identity, protected veteran status or any other protected characteristic.
Teller Part Time Hartsville Main
Teller Job 22 miles from Florence
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
6+ months of experience interacting with people, demonstrated through work, military, or education
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
104 N 5th St
HARTSVILLE, SC 29550
Posting End Date:
17 Apr 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Teller
Teller Job 185 miles from Florence
About Us
Join Dogwood, a North Carolina state-chartered community bank named as a Best Employer in North Carolina for multiple consecutive years! Dogwood has had immense success in recent years with a passion for serving our customers and communities. As a vital asset to Dogwood, our team members play a crucial role in delivering exceptional financial services through our branches and online offerings across the Carolinas and Tennessee. With deep roots in the communities we serve, we pride ourselves on being an employer of destination. At Dogwood, our core values of love and respect shine through in every aspect of our work. We are a dedicated team, committed to making a meaningful impact on the lives of our customers and communities.
Position Summary
The Bank Teller is responsible for providing excellent customer service, conducting financial transactions accurately, and promoting bank products and services. The ideal candidate should possess strong interpersonal and communication skills, attention to detail, and a solid understanding of banking procedures.
Key Responsibilities
Customer Service: Greet customers in a friendly and professional manner, understand their needs, and provide appropriate solutions. Assist customers with account inquiries, deposits, withdrawals, and other general banking transactions. Maintain a high level of customer satisfaction by promptly resolving any issues or concerns.
Cash Handling: Accurately count, receive, and disburse cash, checks, and other financial instruments. Ensure cash drawer balances at the beginning and end of each shift, following the bank's cash handling policies and procedures.
Transaction Processing: Perform various banking transactions, such as deposits, withdrawals, loan payments, money orders, and traveler's checks. Ensure all transactions are processed accurately, efficiently, and in compliance with regulatory requirements.
Recognizes and uses cross-sales opportunities to generate qualified referrals.
Has responsibility for following regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering or other unlawful activities.
Performs other duties as assigned.
Requirements
General Qualifications
Must be a high school graduate or equivalent.
A minimum of 1 year Teller experience and /or customer service experience including cash handling.
Experience in Jack Henry or similar platforms is beneficial.
A general knowledge of basic mathematical calculations and techniques is required.
An overall knowledge of typical bank-related products and services is strongly preferred.
Must have a valid driver's license for the state in which they reside.
Physical & Mental Demands
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must be able to sit, stand, stoop, bend and lift up to 50 pounds. Must have the ability to work the days and hours required to fulfill the essential functions of the position. Quick thinking, adaptability and exercise discretion when necessary.
FULL TIME TELLER - North Myrtle Beach, SC
Teller Job 68 miles from Florence
CCNB, an established, growing South Carolina community bank is seeking a full-time Teller at its North Myrtle Beach location. They will be responsible for processing client transactions, accepting account maintenance requests, and delivering exemplary customer service. Minimum requirements include a high school diploma, 1-3 years teller/banking experience, and excellent customer service skills.
Scroll to the bottom of this page for benefits and additional information.
Teller/CSR
Teller Job 85 miles from Florence
At ServisFirst, Our Name is Our Mission. DUTIES AND RESPONSIBILITIES The Teller/Client Services Representative is responsible for proactively looking for opportunities to deepen and enhance existing relationships and establishing new client relationships; assisting with all service related issues; processing all new account transactions; assisting clients in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing all account types; promoting business for the Bank by providing exceptional quality customer service; and performing branch clerical duties as needed.
The incumbent will:
* Interview clients to obtain information and establish proper identification of new clients while determining needs
* Assist clients in their selection of various accounts, products and financial services available from the Bank
* Ensure cross-selling opportunities are presented by applying professional sales techniques
* Make decisions in regard to the opening of new accounts; assigning account numbers; completing forms requiring client signature(s); checking credit history; accepting initial deposits; preparing all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
* Print temporary checks for use until ordered checks arrive, ensuring all client information is correct
* Represent the Bank in various community, civic and community reinvestment functions to further enhance the Bank's image and develop additional business
* Provide exceptional customer service by answering client questions; investigating and correcting errors; and resolving problems or other issues
* Issue official checks
* Perform safe deposit duties by opening accounts, controlling access, assisting clients and processing affiliated reports (in certain locations)
* Receive and process stop payment and hold orders
* Present funds received from client to teller for initial deposits; determine funds availability and obtain receipt for client
* Process credit reports, wire transfers, credit card orders, address changes, check and deposit slip orders and endorsement stamp orders
* Answer telephones and direct calls to proper Bank personnel
* Process debit card applications, card ordering and file maintenance
* Cross-train less experienced branch personnel
* Prepare routine letters, reports and forms
* Assist with Teller duties as needed
* Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
* Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned
MINIMUM QUALIFICATIONS
* High school diploma or equivalent
* Six (6) months of customer service related Teller experience
* Knowledge of basic accounting
* Knowledge of and training on federal and state consumer compliance laws
* Ability to analyze and interpret various financial data
* Good organizational skills
* Good written and verbal communication
* Experience using Microsoft Outlook, Word and Excel
* Good data entry/keyboarding and math skills
* Excellent customer service skills
EOE/AA
Teller
Teller Job 70 miles from Florence
Carolina Trust Federal Credit Union has a full time Teller position available at the Little River branch location.
Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side jobs and assists other Tellers with a variety of duties as required. Ensures members are promptly and professionally served.
Duties and Responsibilities:
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
- Represents the Company in a courteous and professional manner.
- Receives deposits in person or by mail.
- Receives loan payments in person or by mail. Properly computes interest.
- Processes cash advances, travelers' checks, cashiers' checks, money orders, government bonds, and similar transactions.
- Disburses cash or check withdrawals in person, by telephone, or by mail.
- Processes transfers.
- Opens and closes computer terminal accounts daily. Process assigned cash and transactions and balances at end of day.
- Receives and processes payroll deduction starts, stops, and increases.
- Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
- Stays informed regarding local and national economic conditions and legal and regulatory changes/requirements including but not limited to BSA/ALM compliance.
- Comply with the Courtesy Coverage program by following all written procedures set forth by CU management including the knowledge of the program and the ability to communicate the program to members. All staff should be responsible to attend any required training as it relates to the Courtesy Coverage program.
Assumes responsibility for establishing and maintaining effective, professional business relations with members.
- Ensures members' requests, questions and complaints are promptly resolved.
- Operates online teller terminal. Provides in person, by telephone, or by mail, information that members may authorize concerning their account status.
- Receives and processes new member accounts and changes to existing accounts.
- Receives and processes changes of name, addresses, and other account information as needed.
- Maintains safety and privacy of member account information.
- Ensures the Company's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
- Assists area personnel to ensure a “team effort” and prompt service for members as required.
- Keeps supervisor informed of area activities and of any significant problems or concerns.
- Completes required reports and records accurately and promptly.
- Attends meetings as required.
Assumes responsibility for related duties as required or assigned.
- Performs drive-up teller and night drop functions as assigned.
- Cross sells Company services.
- Ensures work area is clean, secure, and well maintained.
- Performs related clerical duties as required.
- Assist members with checkbooks and safe deposit boxes when needed.
- Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
- Money is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
- Good business relations exist with members. Members' problems or questions are courteously and promptly resolved.
- Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
- Required reports and records are accurate, complete, and timely.
- The Company's professional reputation is maintained and conveyed.
*The list of essential functions is not exhaustive and may change based on the Credit Union's needs.
Pay: $16.05/Hourly
Education: High school graduate or equivalent
Experience/Knowledge:
- Abilities generally acquired on the job in 12 months.
- Knowledge of Teller policies and procedures.
- Basic understanding of Company operations.
Benefits:
- 401K
- 401K Matching
- Health, Dental, & Vision Insurance
- Life Insurance
- Employee Assistance Program
- Paid Time Off
ON CALL TELLER - Lowcountry
Teller Job 152 miles from Florence
Job Details Bluffton - Bluffton, SCDescription
Processes customer transactions in a professional, efficient and accurate manner in accordance with federal guidelines and banking policy. Receives and disburses cash accurately, maintains a cash drawer and balances it daily. Interacts with customers to enhance the overall marketing effort of the bank. Exercises judgment with moderate supervision. The On-Call Teller provides coverage to a designated market on an as needed basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Completes all transactions in accordance with established procedures
Accepts business and personal deposits, loan payments and items for collection
Cashes checks and processes savings withdrawals with authorized limits
Redeems bonds and bond coupons
Prepares appropriate cash in/out or debit/credit tickets for cash transactions
Handles other services such as official checks and cash advances
Processes mail deposits and handles night depository procedures (receiving, processing, and returning customer bags)
Contacts customer regarding overdrafts and non-sufficient funds (teller item or charge back)
May process large and complicated deposits for commercial customers
Applies good security and safety habits at all times
Balances cash drawer daily with accuracy (maintaining authorized cash limits); balances and supplies the ATM
Balances and mails tax deposits
Proactively and consistently delivers excellent customer service and follows up in a timely manner with customers as needed
Interacts with other departments in a professional manner
Maintains customer confidentiality at all times
Perceptive to customer wants and needs. Asks appropriate questions to gain understanding and refers customers to other areas in the branch as applicable
Promotes bank services and cross-sells bank products
Understands and follows all security and compliance policies and procedures
Demonstrates a professional attitude in actions, dress and communication
Shows a willingness to take on new challenges
Actively participates in branch and other meetings as requested
Demonstrates willingness to assist co-workers as part of a branch team
Understands and follows all bank policies and procedures (including attendance)
May be responsible for backing-up Teller Supervisor, Customer Service Representative, and/or other branch staff member
Travels within designated market working in the retail bank on an as needed basis
May perform other duties as needed as requested by Teller Supervisor or Branch Manager
Qualifications
QUALIFICATIONS
High school diploma or equivalent with good knowledge of basic math
Additional banking or general business courses is helpful
One-year cash handling and customer service background are required
Teller experience preferred
Bank operations experience would be helpful in understanding and explaining the reasons why certain procedures must be followed
Ability to perform basic math calculations is essential
Manual dexterity and proficiency with calculator are required
Familiarity with computer terminal and typewriter is desirable
Must have excellent customer relations skills
Reliable transportation to travel within designated market
AAP/EEO STATEMENT
This statement of policy reaffirms South Atlantic Bank's policy of equal employment opportunity in employment, compensation, training, transfers, promotions and all other aspect of employment regardless of race, color, religion, national origin, age, sex, veteran status, physical or mental handicap/disability and to state that we do carry out this policy at South Atlantic Bank. This policy also applies to all company-sponsored activities such as educational programs, tuition aid and social and recreational activities.
Teller I
Teller Job 142 miles from Florence
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller I
Teller Job 142 miles from Florence
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller Retail Banker
Teller Job In Florence, SC
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
* Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
* Processing transactions, opening accounts, and performing account maintenance.
* Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
* Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
* 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
* Previous instore banking experience is preferred, but not required.
* Must be positive and engaging.
Formal Education & Certification:
* High School Diploma or equivalent required.
Work Status:
* Full-time.
Supervisory Responsibility:
* No.
Travel:
* Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
* Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Teller
Teller Job 48 miles from Florence
Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.
Essential Duties and Responsibilities
* Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks, taking large commercial deposits, cash advances, etc.
* Balance daily work in accordance with established Bank policies and procedures.
* Handle proportionate volume of work based on banking office demands to include WebCapture.
* Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
* Support team sales process by identifying and acting upon customer needs or by making the appropriate referral.Participate in team and individual sales goals.
* Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
* Ability to lift up to 50 lbs.
* May be required to perform other duties as assigned.
Qualifications
* High school diploma or equivalent required.
* Cash handling experience preferred.
* Effective oral and written communication skills.
* Excellent customer service and interpersonal skills.
* Demonstrate willingness and desire to interact in a team environment.
* Ability to prioritize and multitask.
* Adaptability to change, including cross-training for Customer Service Representative and Teller Supervisor functions.
* Ability to compute basic to moderately complex math calculations.
* Basic problem-solving and analytical skills.
* Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
* Proficiency in using personal computers and office products (e.g., Word, Excel).
* Bilingual in Spanish (a plus)
Apply Now
Universal Banker - Laurinburg
Teller Job 43 miles from Florence
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description:Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Teller II
Teller Job 79 miles from Florence
The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller/FSR- Florence Irby St., SC
Teller Job In Florence, SC
As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
SUMMARY/OBJECTIVES
A Teller / FSR has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
* Perform the following teller duties:
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
May assist in guiding and training new tellers.
May allow customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks.
Balances transactions daily.
May service/balance ATM.
May utilize the branch capture system.
Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Performs all functions of an FSR:
* Open new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
* Explains policies and procedures as necessary, keeping in mind most customers' unfamiliarity with them.
* Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
* Is knowledgeable of financial services offered by the bank.
* Shows sincere appreciation for each customer's time and business. Gives business card if not already given.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
TELLER FSR FUNCTIONS
* More than 18 months experience
* Demonstrated expertise in the Teller II and basic FSR job functions
* Typically, 80% of the time spent performing Teller responsibilities, 20% FSR related tasks
* Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* Banker Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
TRAVEL
Travel may be required to come to meetings or training as needed.
Teller
Teller Job 65 miles from Florence
The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.
Responsibilities
Solution Oriented:
Professionally and proactively helps members in achieving their financial objectives with guidance and advice.
Help members anticipate potential problems, offering suggestions and possible solutions.
Be oriented towards recognizing members' needs. Associates develop this ability over time as they continue to learn more about Palmetto Citizens and financial services.
Work with members to resolve potential problems, creating a positive member solution.
Product Promotion:
Understand member's needs and professionally promotes appropriate credit union products and services.
Acquire and maintain up-to-date knowledge of Palmetto Citizens products. This ability develops over time as associates learn and apply their knowledge when working with members.
Enhance member service usage of Palmetto Citizens products.
Tellering:
Always deliver assistance in a safe and secure manner. Knowing the member and the depth of their relationship.
Always be professional and pleasant in handling member transactions. Receives deposits, loan payments, and transfers in person, by phone, or by mail; transacts cash or check withdrawals; provides cashiers checks, money orders, and any other service within their authority.
Maintain a balanced and secured cash drawer.
Complete all necessary file maintenance documents, and orders checks for members, as appropriate.
Has authority to permit availability of funds for checks up to a specified amount without further approval.
Qualifications
High School Diploma or equivalent is required.
Previous customer service or retail experience preferred.
Previous cash handling experience preferred.
Excellent communication skills, both verbal and non-verbal.
Bilingual candidates a plus.
Palmetto Citizens is an Affirmative Action and Equal Opportunity Employer. Minority/Female/Disabled/Veteran