Teller
Teller Job In Edmond, OK
Job Details Banking Center - Edmond, OKDescription
The purpose of this job is to greet all customers and handle their transactions with the highest level of customer service and assist with the lobby experience and retail space as necessary.
Qualifications
Associates degree in Business, Finance or related field or High School diploma
One to three years of job related experience, in either a retail or financial institution setting.
Cash handling in a bank setting is considered to be an asset
Knowledge, Skills, and Abilities
Successful completion of in-house training program and BSA Test.
Good interpersonal communication skills.
Able to handle multiple tasks while maintaining a calm attitude
Computer literate ability to operate Microsoft Office and related applications
Ability to use judgment while conversing with customers
Willingness to attend trainings and learn the banks products
Excellent problem solving ability coupled with a passion for customer service
Ability to connect the needs of the customers to the products of our bank
Ability to show compassion to our customers while maintaining a positive lobby atmosphere at all times
Essential Job Functions
Assist and greet all customers entering the lobby area or the bank
Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, and enter into records.
Handle customer complaints and grievances in a professional manner and escalate to supervisor or management directly
Maintain customer confidence and protect bank operations by keeping information confidential
Receive mortgage, consumer loan and other loan payments and issues a receipt.
Cash check and process withdrawals and pays out money after verification of signatures and customer balances.
Perform a variety of customer service transactions, such as account holds and check confirmation.
Sell travelers checks, cashiers checks and money orders, as appropriate.
Balance cash drawer at the end of the shift and reports any discrepancies to supervisor.
Direct customers to the right department contact if needed (such as operations, lending, or personal bankers)
Cross-sell financial institution products and services to customers.
Refill the coffee, cookies, and donuts in the lobby when necessary
Keep the lobby clean and presentable at all times
Support the banks customer service, quality service, sales, and community commitment through trainings and exhibiting a positive attitude at all times on the lobby floor.
Contribute to the team effort by accomplishing tasks in a timely manner, as needed.
Perform other duties as assigned and directed by the Retail Officer or Operations Officer.
Equipment Operated
Word Processor on personal computer, calculator, fax, copier, telephone, computer printer, check encoder, scanner and the following software: Jack Henry-Vertex system, Jack Henry core banking system.
Work Environment
Work is performed primarily at the teller line with regular contact with employees and customers, in person and on the phone. The noise level in the work environment is usually moderate.
Physical Demands
The employee is required to stand for most of the shift and occasionally lift up to 50 pounds. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The position requires the ability to review detailed documents and read computer screens. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
Employee Acknowledgment
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
Employee Signature: ___________________________ Date: _______________
(EOE/AAE/M/F/D/V)
FT Teller
Teller Job 17 miles from Edmond
Full Time Teller
Mid Del, OK
4200 S. Sunnylane Road, Del City, OK 73115
5605 SE 15th St, MWC, OK 73110
7701 S. Sooner Rd., Oklahoma City, OK 73135
Full Time: M-F, Saturdays as scheduled
POSITION SUMMARY
Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful
Receives and processes multiple transactions with emphasis on accuracy
Sells money orders and official checks
Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply
Extraordinary customer service will be required at all times
Consistent execution of policies and procedures
Perform other job related duties or special projects as assigned
Regular and consistent attendance and punctuality is an essential function of the job
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
High School Diploma/GED
Strong customer service skills
Previous teller experience a plus, but will train
Knowledge of teller cash limits, teller machines, and preparation of teller work
Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
Maintain Branch cash vault (if applicable)
Knowledge of consignment items and their issuance
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
Work well individually and with a team while maintaining a positive attitude
Must demonstrate a business professional image and demeanor
Outstanding listening and communication skills, both written and verbal
Work well under stress and deadlines while managing multiple tasks
Critical thinking skills
Excellent work ethic
Ability to work various hours as assigned to meet the needs of the business (open/close branch)
Able to perform opening and closing duties while maintaining security standards
PREFERRED SKILLS AND QUALIFICATIONS
Bilingual (Spanish) a plus
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/AA - BancFirst is an Equal Opportunity and Affirmative Action employer.
Diversity…Our differences enhance business performance.
Full-Time Teller
Teller Job 15 miles from Edmond
Job Details South Oklahoma City - Oklahoma City, OK Full Time High School Day BankingDescription
As a Teller, you play a vital role in our Customer's experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer's needs.
Essential Duties and Responsibilities:
Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers' needs, and recommend appropriate bank product or service
Positive, professional, proactive in everyday interactions with Customers and Co-workers
Fosters teamwork and collaboration to build solid relationships with co-workers
Ability to apply strong critical thinking and problem-solving skills to promptly meet customer's needs
Thorough knowledge and understanding of products and services offered
Complies with all regulatory requirements
Other duties and responsibilities as assigned
Qualifications
Qualifications:
Excellent customer service, communication, and problem solving skills
Positive, courteous, friendly, and professional
Must be detail-oriented and able to work in a fast-paced, multi-task environment
Coordinate numerous assignments at once, showing strong time management skills
Basic Computer skills
Must work well independently and in a team-support role
Ability to maintain high level of discretion and confidentiality
Physical Requirements:
Long periods of standing, sitting, typing or repetitive motion
Ability to lift and carry cash drawers and coin bags/boxes
Part Time Teller - Edmond (33rd & Broadway)
Teller Job In Edmond, OK
Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.
Your duties will include, but are not limited to the following:
Greeting customers and facilitating a welcoming and customer-focused environment
Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
Building customer loyalty by developing relationships and always offering exceptional service
Responding to customer inquiries and concerns by researching and identifying positive solutions
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Required Skills:
Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
Minimum 6 months of cash handling, processing of transactional payments, and/or point of sale experience in a retail sales or service environment
Ability to effectively contribute to a positive team environment and work toward achieving goals
Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
Strong work ethic and high integrity
Strong computer and 10 key skills
Outgoing, assertive, confident, and enthusiastic personality
This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m.
Preferred Skills:
Knowledge of banking products and procedures
Successful sales record in a retail sales or banking environment
Bilingual (fluent verbal and written Spanish) skills
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
Monday - Friday from 7:15 a.m. - 8:15p.m., Saturday from 8:45 a.m. to 3:15 p.m., and Sunday 11:45 a.m. to 4:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames)
Candidates must be available to work weekend hours.
Shift differential of $5.00/hour for any hours worked after 6:00p.m. Monday-Friday, after 1:00p.m. on Saturdays, and any hours worked on Sundays.
Universal Teller I
Teller Job In Edmond, OK
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
PT Teller I
Teller Job 26 miles from Edmond
Job Details El Reno Branch - El Reno, OKDescription
Summary: Tellers are responsible for processing a variety of customer transactions while providing world class customer service and identifying bank products and services that would be beneficial to prospective and existing customers. Tellers are friendly, courteous and are the face of the bank. As such, tellers strive to provide a superior customer experience. The Teller role is a leveled position, beginning with Level 1 and advancing to Level 3 that focuses on product recommendations and customer service. Senior Teller is reserved for team members that have met the qualifications to advance into a branch leadership position. This position is eligible to participate in the Team Incentive Plan (TIP).
Essential Duties and Responsibilities include the following: (Other duties may be assigned)
Greets customers and facilitates a welcoming environment.
Possesses a positive attitude and ability to effectively contribute to a positive team environment and work toward achieving goals.
Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances.
Enters customers' transactions into computer to memo post transactions, and issues teller machine and manually generated receipts.
Places holds on accounts for uncollected funds.
Orders daily supply of cash and counts incoming cash.
Balances currency and coin in cash drawer at end of shift and compares totaled amounts with data displayed on teller machine and/or other corresponding reports.
Generates new business and expands relationships with current customers by cross-selling bank products and services that would benefit each individual as opportunities arise.
Receives deposits via mail and counts and balances cash in night depository. Accepts utility bills and loan payments.
Cross trained on all areas of deposit operations to serve as a backup to these duties, when necessary, especially new account duties.
Other duties may be assigned.
Qualifications
Supervisory Responsibilities
This job has no direct supervisory responsibilities.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. To perform this job successfully, an individual should have knowledge of Microsoft Internet Explorer and Microsoft Office software.
Physical Demands
This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment would be consistent with a typical business office with moderate noise, services open to the public and the ability to work in a confined area typically indoors.
All employees are required to attend training as required by GPB, as well as support the overall compliance program by complying with all laws, policies and procedures.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or location protected class.
Universal Teller
Teller Job 15 miles from Edmond
Job Details Corporate Office - Oklahoma City, OKDescription
As the primary interface with the customer, the Universal Teller exhibits a professional, business-like appearance and demeanor while assisting customers with financial transactions such as deposits, withdrawals, transfers, and check cashing. Additional duties include keeping accurate records of all transactions, counting cash, answering phones, filing, and collecting payments. This hybrid role will also help customers by discovering financial needs, problem resolution, opening new deposit accounts, offering various products or services and helping the Branch meet sales goals, contributing to the success of the Bank. Tellers have an in-depth understanding of the banks systems and possess keyboarding and data entry skills necessary to perform daily tasks.
STATEMENT OF EXPECTATIONS
Chickasaw Community Bank (CCB) expects all employees to comply with the responsibilities of their assigned position to the highest degree of performance. Expectations include but are not limited to:
Adhere to the bank's policies and support management decisions and goals in a positive, professional manner
Represent CCB with a high level of integrity and professionalism
Maintain knowledge and understanding of banking rules, regulations, laws, and all policies and procedures
Knowledge of applicable bank software, programs, and procedures
Demonstrate a willingness to adapt to changing business needs and deadlines
Possess a work ethic that includes neatness and punctuality
Exhibit a professional, business-like appearance, and demeanor
Answer all voicemails and emails within 24 hours of receipt
Confer with management concerning questions, procedures, necessary information, forms completion, and problem resolutions
Complete and attend all required CCB training
Maintain satisfactory attendance
ESSENTIAL FUNCTIONS
Greet and direct customers.
Provide assistance in completing financial transactions.
Balance cash drawer at the end of each day.
Open new deposit accounts.
Maintain minimum cash levels and controls as outlined in the security program.
Answer phone and assists customers with inquiries, direct customers to proper departments as necessary.
Cross sell products and services; direct customers to proper departments as necessary.
Process Mail.
Meet Sales goals.
Process night drop deposits/payments.
Maintain logs.
Provide assistance in completing different types of financial transactions such as: cashing checks, making deposits, savings, disbursing funds, selling cashier's checks, cash advances and redeeming bonds, loan payments, CTR's, stop payments, holds, memo posting and transfers.
Explain features and benefits of debit cards, online banking, bill pay, mobile banking, remote deposit capture, merchant services, and other bank services. Gather appropriate documentation where necessary.
Provide top-notch customer service in face-to-face interactions with potential customers.
Weekly cleaning of teller area, wiping down ATM and drive-thru tubes and night deposit area
Keep work area neat and organized.
ADDITIONAL RESPONSIBILITIES
Perform other tasks requested as they relate to the Bank and its functions
Qualifications
ENVIRONMENT AND INTERACTION
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some travel is expected for this position.
Reports To: Retail Banking Manager
PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
This work is sedentary and requires the following physical activities:
Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
Frequent lifting (up to 10 pounds of paper supplies or minor office equipment).
WORKING CONDITIONS:
Normal office environment.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
PROFICIENCIES
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone
Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team
Skill in establishing and maintaining effective working relationships with stakeholders, including staff, board members and community partners
Must possess tact and have the integrity to maintain highly confidential information at all times
Computer proficiency required including Excel and Outlook as well as the ability to learn and navigate computer systems and websites necessary to complete job description and other duties as assigned
Self-motivated with the ability to take initiative and prioritize tasks; good time management, planning, organizational, problem prevention and problem-solving skills • Ability to handle multiple tasks at the same time
Ability to work efficiently and maintain a professional, positive demeanor in high pressure situations and demonstrate a high level of flexibility in a rapidly changing environment
High level of accuracy and attention to detail
Ability to conduct research and prepare presentations or reports as assigned
Ability to study and apply new information
Able to deliver effective results, meet deadlines and targets
Proficient proofreading and editing skills
EDUCATION AND EXPERIENCE
High school diploma or equivalent required
Cash handling and customer service experience required, preferred
At least six (6) months previous banking experience preferred
Teller
Teller Job 17 miles from Edmond
Objective/Summary:
is responsible for performing banking transactions for Bank customers.
Essential Functions:
Processes customer transactions with professionalism and courtesy.
Handles customer complaints and works through these sensitive issues to resolution.
Performs data entry to complete reporting requirements.
Ensures that currency and coin requirements, limitations, regulations and provisions are maintained.
Maintains a positive working relationship with customers and co-workers.
Know the identity of your customer to reduce fraud and risk of loss to the Bank.
Demonstrates knowledge and expertise of basic teller functions
Supports the Company s overall mission, standards, and confidentiality guidelines.
Performs data entries for loan input.
Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes.
Maintains strict confidentiality guidelines in accordance with Bank policy.
Maintains strict control and security of cash under your supervision.
Maintain policy and procedures as defined by Management.
Cross-sell products and services.
Assist with customer phone calls in a timely and courteous manner.
Performs other duties as required by management.
May participate in a wide variety of special assignments.
EDUCATION, EXPERIENCE AND REQUIREMENTS:
Satisfactory credit and criminal background check.
SKILLS AND PHYSICAL DEMANDS:
Skills:
Hard Skills: Proficient in basic personal computer operations. Able to type efficiently. Able to count large sums of money by hand.
Soft Skills: Good verbal and written communication skills, attention to detail, organization skills, can-do attitude, problem solving skills, decision-making skills sense of urgency, and strong work ethic.
Typical Physical Demands:
Regularly required to talk and hear.
Requires standing and or sitting for an extending period with some walking, with some bending, kneeling, stooping, crouching, crawling, and climbing.
Occasional light lifting not over 50lbs.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Nothing in this position description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.
Affirmative Action/EEO Policy Statement
InterBank is committed to maintaining an environment of equal opportunity. Accordingly, it is InterBank s policy to provide equal opportunity for employment, advancement, and benefits to all qualified applicants and employees without regard to age, race, religion, sex, color, national origin, disability, citizenship status, uniform service membership/veteran status, or any other protected status as established by law.
Our commitment is to achieve and maintain excellence through full and equal opportunity, which is fundamental to the existence of InterBank. It is therefore the policy of InterBank not only to avoid direct discrimination but to go further. The company will act affirmatively to identify and eliminate barriers that may exclude or impede members of certain groups in their pursuit of excellence. Such affirmative action will address the treatment of persons who are already members of the company, as well as applicants for admission or employment.
Part Time Teller I
Teller Job 33 miles from Edmond
Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Part Time Teller I
* SUMMARY
This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
* Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs.
* Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency.
* Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary.
* Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts.
* Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Accepts loan payments: verifies payment amount and issues receipt.
* Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy.
* Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank".
* Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor.
* Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports.
* Attends weekly sales meetings and monthly community bank meetings.
ADDITIONAL DUTIES AND RESPONSIBILITIES
* Handles customer complaints and escalates issues to supervisor as needed.
* Recommends to supervisor possible methods to improve department.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures including Teller Policy.
* Dresses professionally.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
* High school diploma or GED required.
* Cash handling, sales, or customer service experience preferred.
* Prior teller experience preferred.
Technical/Functional Competencies
* Basic mathematical skills.
* Exceptional customer service skills.
* Good problem-solving and decision making skills.
* Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud.
* Ability to work in a fast-paced environment and work well under pressure.
* Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
* Ability to use e-mail, phone, and other communication tools are necessary.
* Dependable and adheres to time lines and schedules.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
* #LI-MD2
All Locations:
Norman-Northwest
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
Lead Vault Teller
Teller Job 42 miles from Edmond
Job Details Shawnee - Shawnee, OKDescription
The Vault Lead Teller is responsible for money coming in and out of the casino under the guidance of the Vault Manager. The Lead Teller is responsible for distributing, verifying, counting and balancing all money coming in and out of the Vault. The Lead Teller will ensure the kiosk and ATMS are in working order and report any and all issues to the Vault Manager. The Lead Teller will ensure compliance with all company policies and procedures and federal/state/tribal regulatory requirements. The Vault Lead Teller will work hours appropriate to meet the needs of the business, which may include nights, weekends and holidays.
Essential Functions of the Position
Ensures Thunderbird quality guest service and cheerful atmosphere maintained in your department.
Ensure safety and cleanliness of department at all times
Make good and proper decisions that reflect positively on you and the Casino
Investigate Variances and sign off on all Variance Reports
Understand all phases of documentation that goes to Audit
Responsible for the compilation of all necessary information and preparation of reports needed to comply with Tribal, Federal, and State regulations
Maintain proper compliance at all times
Count monies in a timely manner
Work in close quarters
Distribute, verify count and balance all monies in the Vault
Maintain good working relationship with all co-workers and general public
Perform other duties as assigned
Qualifications
Job Knowledge, Skills and Abilities
Strong attention to detail and excellent organizational skills.
Knowledge and experience with modern office equipment and its usage.
Demonstrated ability to handle multiple tasks simultaneously; skill in working in an environment subject to constant interruptions and quickly changing priorities; ability to prioritize responsibilities when necessary; effective time-management skills.
Knowledge of the operation of a variety of computer software, including word processing and 10 key and proficient typing.
Knowledge of Tribal/State/Federal laws and regulations.
Knowledge of National Indian Gaming Commission (NIGC) and the Indian Gaming Regulatory Act (IGRA).
Excellent interpersonal and communication skills to establish and maintain effective working relationships with staff, vendors, Board members, and the public, both in person and through phone, e-mail and written correspondence.
Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment.
Ability and accuracy to handle large sums of money.
Skill in communication with employees in any situation.
Good math skills and ability to use those skills quickly.
Ability to work in a fast paced environment and work well under pressure.
Ability to remain calm under pressure.
Ability to work in a small, confined space for several hours at a time.
Supervisory Responsibilities
No direct supervior responsiblities. Will make final decion in the vault when a manager/supervisor is not present.
Physical Demands
Required to walk, sit and stand for periods of time.
Ability to push, lift and carry up to 50 lbs.
Ability to bend, stoop, kneel and move intermittently throughout the day.
Work Environment
Indoor/Outdoor; exposure to external environmental conditions possible.
Exposure to smoke and second hand smoke.
Noise level can be minimal to intense.
Minimum Qualifications
High school diploma (or equivalent combination of education and experience combined).
Two (1) years casino experience required.
Two (1) years previous cash handling position preferred.
Must be 18 years of age or older.
Must be able to pass a background check and obtain a key gaming license.
Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer.
The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer.
Benefits for full time team members:
Employer paid Medical with Blue Cross and Blue Shield
Employer paid Dental with Delta Dental of Oklahoma
Employer paid Vision with VSP
Paid Time Off
Employer paid Life Insurance
401(k) Retirement Plan with Employer Matching
Teller - Blanchard
Teller Job 37 miles from Edmond
Job Details Entry Liberty National Bank Blanchard - Blanchard, OK Full Time High School $15.00 Hourly Monday - Friday rotating Saturdays Banking
Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers (internal and external) assuring a positive experience and minimizing wait time.
Responsibilities
Processes customer deposits, withdrawals, transfers and payments for loans & safe deposit boxes.
Issues Official Checks, receives and processes Cotton Electric payments, redeems Savings Bonds and processes Cash Advances.
Balances cash drawer daily to assure accuracy in transactions and reports any discrepancies to the supervisor regarding any outages.
Ensures that the teller station is properly stocked with forms, supplies, etc. while maintaining a clean, neat, and pleasant work environment.
Presents a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward customers and co-workers.
Reports malfunctions of teller terminals and other equipment used at the teller station.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all bank policies.
Other duties as assigned.
Skills and Qualifications
Cash handling and customer service experience is strongly preferred.
A high school degree or equivalent is required.
Strong computer skills
Written and oral communication
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
ADA Requirements
Physical Requirements: Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental and/or Emotional Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Liberty National Bank is an equal opportunity employer including Disability/Vets.
Universal Banker Norman
Teller Job 33 miles from Edmond
Job Details Norman, OK Full Time DayDescription
ONLY COMPLETED APPLICATIONS WILL BE CONSIDERED FOR AN INTERVIEW
The Norman - Universal Banker (UB) plays a vital role in our bank's commitment to provide exceptional customer service by being kind, genuine, and bending over backwards to serve the relationships we establish.
The Norman UB must provide a superior level of service while handling teller transactions, opening, closing and performing maintenance on deposit accounts and services - and managing all documentation related to the account or service. They are trusted with creating a positive experience in our lobby by meeting and greeting each client. They are relied upon to resolve customer service needs effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction. The Norman UB will participate in banking promotions, events, and community outreach. They must have detailed knowledge of all policies and procedures in relation to their role within the company. They will continue to develop and improve their skills through regular feedback and discussions with their manager. This position reports to the Norman Branch Manager.
Primary Responsibilities/Duties
Efficiently process teller transactions including those received by courier, mail and night depository
Open, close and perform maintenance on deposit accounts
Grow accounts through cross-selling, networking and other outside sales activities
Scan documents for new accounts and maintenance
Develop and maintain customer relationships by providing exceptional customer service at all times
Comply with FLB's established procedures and policies; complete all required training
Resolve customer service issues in person, via email or by phone
Knowledgeable on all deposit products and services including promotional products
Contribute to branch and bank goals by promoting the bank's products and services
Provide support to other departments through various duties as assigned
As assigned perform other responsibilities - including providing support to other departments
Qualifications
Required Skills
Teller and cash handling skills; accuracy and attention to detail
Superior customer service; positive attitude
Exceptional verbal and written communication skills
Honest; trustworthy; maintain high-level of confidentiality
Maintain professional reputation of Bank with respectable appearance, dress, and demeanor
Team player; flexible; proven initiative to assist others without having to be asked to do so
Demonstrate accountability and ownership; able to solve problems
Adaptability; willingness to learn; work with clients who may have time restraints
Ability to handle multiple responsibilities; good use of time management to plan and prioritize tasks
Interact kindly with others in order to forge relationships with clients and employees
Work overtime if needed
Intermediate Microsoft Office Skills: Outlook, Word and Excel
Required Qualifications
Previous banking experience
High School Diploma (or equivalent)
Physical Requirements and Working Conditions
Sitting or standing for long periods of time, walking, finger dexterity, repetitive motions, talking, hearing and visual acuity. Professional office environment. Frequent lifting of coin boxes and occasional lifting of storage boxes.
FIRST LIBERTY BANK IS AN EQUAL OPPORTUNITY EMPLOYER -M/F/Vets/Disabled Rev 4.21.23
FT Closing Teller
Teller Job 24 miles from Edmond
Full Time Closing Teller
Moore, OK
600 NW 5th Street, Moore 73160
Full Time: M-F, Saturdays as scheduled
Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful
Receives and processes multiple transactions with emphasis on accuracy
Sells money orders and official checks
Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply
Extraordinary customer service will be required at all times
Consistent execution of policies and procedures
Regular and consistent attendance and punctuality is an essential function of the job
Perform other job related duties or special projects as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
High School Diploma/GED
Strong customer service skills
Knowledge of teller cash limits, teller machines, and preparation of teller work
Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
Maintain Branch cash vault (if applicable)
Knowledge of consignment items and their issuance
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
Work well individually and with a team while maintaining a positive attitude
Must demonstrate a business professional image and demeanor
Outstanding listening and communication skills, both written and verbal
Work well under stress and deadlines while managing multiple tasks
Critical thinking skills
Excellent work ethic
Ability to work various hours as assigned to meet the needs of the business (open/close branch)
Able to perform opening and closing duties while maintaining security standards
PREFERRED SKILLS AND QUALIFICATIONS
Previous teller experience a plus, but will train
Bilingual (Spanish) a plus
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.
Diversity…Our differences enhance business performance.
Full-Time Teller
Teller Job 33 miles from Edmond
Job Details Norman West - Norman, OK Full Time High School Day BankingDescription
As a Teller, you play a vital role in our Customer's experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer's needs.
Essential Duties and Responsibilities:
Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers' needs, and recommend appropriate bank product or service
Positive, professional, proactive in everyday interactions with Customers and Co-workers
Fosters teamwork and collaboration to build solid relationships with co-workers
Ability to apply strong critical thinking and problem-solving skills to promptly meet customer's needs
Thorough knowledge and understanding of products and services offered
Complies with all regulatory requirements
Other duties and responsibilities as assigned
Qualifications
Qualifications:
Excellent customer service, communication, and problem solving skills
Positive, courteous, friendly, and professional
Must be detail-oriented and able to work in a fast-paced, multi-task environment
Coordinate numerous assignments at once, showing strong time management skills
Basic Computer skills
Must work well independently and in a team-support role
Ability to maintain high level of discretion and confidentiality
Physical Requirements:
Long periods of standing, sitting, typing or repetitive motion
Ability to lift and carry cash drawers and coin bags/boxes
Part Time Teller - 19th & Santa Fe
Teller Job 24 miles from Edmond
Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.
Your duties will include, but are not limited to the following:
Greeting customers and facilitating a welcoming and customer-focused environment
Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
Building customer loyalty by developing relationships and always offering exceptional service
Responding to customer inquiries and concerns by researching and identifying positive solutions
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Required Skills:
Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
Ability to effectively contribute to a positive team environment and work toward achieving goals
Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
Strong work ethic and high integrity
Strong computer and 10 key skills
Outgoing, assertive, confident, and enthusiastic personality
This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m.
Preferred Skills:
Knowledge of banking products and procedures
Successful sales record in a retail sales or banking environment
Bilingual (fluent verbal and written Spanish) skills
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames)
Candidates must be available to work weekend hours.
Universal Teller I
Teller Job 33 miles from Edmond
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
Vault Teller
Teller Job 42 miles from Edmond
Job Details Shawnee - Shawnee, OKDescription
The Vault Teller is responsible for distributing, verifying, counting and balancing all money coming in and out of the Vault. The Vault Teller will ensure the kiosk and ATMS are in working order and report any and all issues to the Vault Manager. The Teller will maintain high levels of customer service while issuing money and assisting guests or employees with issues. The Vault Teller will work hours appropriate to meet the needs of the business, which may include nights, weekends and holidays.
Essential Functions of the Position
Ensures Thunderbird quality guest service and cheerful atmosphere maintained in your department.
Ensure safety and cleanliness of department at all times
Make good and proper decisions that reflect positively on you and the Casino
Responsible for the compilation of all necessary information and preparation of reports needed to comply with Tribal, Federal, and State regulations
Maintain proper compliance at all times
Count monies in a timely manner
Work in close quarters
Distribute, verify count and balance all monies in the Vault
Maintain good working relationship with all co-workers and general public
Perform other duties as assigned
Qualifications
Job Knowledge, Skills and Abilities
Strong attention to detail and excellent organizational skills.
Knowledge and experience with modern office equipment and its usage.
Demonstrated ability to handle multiple tasks simultaneously; skill in working in an environment subject to constant interruptions and quickly changing priorities; ability to prioritize responsibilities when necessary; effective time-management skills.
Knowledge of the operation of a variety of computer software, including word processing and 10 key and proficient typing.
Knowledge of Tribal/State/Federal laws and regulations.
Knowledge of National Indian Gaming Commission (NIGC) and the Indian Gaming Regulatory Act (IGRA).
Excellent interpersonal and communication skills to establish and maintain effective working relationships with staff, vendors, Board members, and the public, both in person and through phone, e-mail and written correspondence.
Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment.
Ability and accuracy to handle large sums of money.
Skill in communication employees in any situation.
Good math skills and ability to use those skills quickly.
Ability to work in a fast paced environment and work well under pressure.
Supervisory Responsibilities
No direct supervisory responsibilities, but will handle duties as assigned in the Vault.
Physical Demands
Required to walk, sit and stand for periods of time.
Ability to push, lift and carry up to 50 lbs.
Ability to bend, stoop, kneel and move intermittently throughout the day.
Work Environment
Indoor/Outdoor; exposure to external environmental conditions possible.
Exposure to smoke and second hand smoke.
Noise level can be minimal to intense.
Minimum Qualifications
High school diploma (or equivalent combination of education and experience combined).
One (1) year casino experience preferred.
One (1) year previous cash handling position preferred.
Must be 18 years of age or older.
Must be able to pass a background check and obtain a key gaming license.
Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer.
The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer.
Benefits for full time team members:
Employer paid Medical with Blue Cross and Blue Shield
Employer paid Dental with Delta Dental of Oklahoma
Employer paid Vision with VSP
Paid Time Off
Employer paid Life Insurance
401(k) Retirement Plan with Employer Matching
First Liberty Bank Universal Banker
Teller Job 15 miles from Edmond
The Universal Banker plays a vital role in our bank's commitment to provide exceptional customer service, build long-lasting relationships and help customers achieve their financial goals. The Universal Banker must be able to take care of any customer on any financial need in a professional and knowledgeable manner. They will handle various teller transactions, open customer's deposit accounts and resolve customer service issues in-person, via email or by phone. First Liberty Bank is open from 7:30 AM to 5:30 PM. Employees will not be required to work the entire of span of these hours but must be available to work any shift within this time frame and occasional overtime when crucial to branch operations.
The Universal Banker is accountable for proactively selling consumer and commercial depository products and services to customers and prospects. They are responsible for opening, closing and performing maintenance on deposit accounts and services - and managing all documentation related to the account or service. They are entrusted with creating a positive experience in our lobby - meeting and greeting each client. Universal Bankers are relied upon to resolve customer service needs effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction. They will participate in banking promotions, events, community outreach and planning of additional marketing projects. Universal Bankers will continue to develop and improve their skills through regular feedback discussions with their manager. This position reports to the Oklahoma City Branch Manager.
Primary Responsibilities/Duties:
Develop and maintain customer relationships by providing exceptional customer service at all times
Seamlessly transition between multiple roles while consistently identifying and pursuing sales opportunities
Process teller transactions efficiently and accurately
Comply with FLB's established procedures and policies, complete all required training
Acquire and maintain comprehensive knowledge of the ever-changing banking industry
Open, close, and revise deposit accounts for customers using a consultative approach, ensuring tailored financial solutions and exceptional service
Grow accounts and customer base through cross-selling, networking and other outside sales activities
Thorough understanding of all deposit products and services including promotional products
Contribute to branch and bank goals by promoting the banks products and services
Other responsibilities and duties as assigned
Qualifications
Required Skills/Qualifications:
Superior customer service and communication skills (verbal and written)
Effective selling and cross-selling skills
Friendly, outgoing, confident, assertive, and enthusiastic personality
Display professional and polished demeanor
Accuracy and attention to detail
Team player, willing to help all associates
Demonstrate initiative and ownership, ability to solve problems
Efficiently assist clients with time constraints, ensuring their needs are met promptly and effectively
Ability to handle multiple responsibilities, using time management skills to plan and prioritize tasks
Proven ability to effectively interact with others, forge relationships with clients and employees
Adaptability, willingness to learn, work overtime if needed
Intermediate Microsoft Office Skills; Outlook, Word and Excel
Desired Skills/Qualifications:
One year of cash handling, customer service or prior banking experience
Ability to maintain high level of confidentiality
High School Diploma
FIRST LIBERTY BANK IS AN EQUAL OPPORTUNITY EMPLOYER - M/F/Vets/Disabled
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Sitting or standing for long periods of time, walking, finger dexterity, repetitive motions, talking, hearing and visual acuity. Professional office environment. Occasional lifting of storage boxes.
Full Time Teller - 74th & Western
Teller Job 15 miles from Edmond
Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.
Your duties will include, but are not limited to the following:
Greeting customers and facilitating a welcoming and customer-focused environment
Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
Building customer loyalty by developing relationships and always offering exceptional service
Responding to customer inquiries and concerns by researching and identifying positive solutions
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Required Skills:
Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
Excellent customer-service skills, including oral and written communication
Ability to effectively contribute to a positive team environment and work toward achieving goals
Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
Strong work ethic and high integrity
Strong computer and 10 key skills
Outgoing, assertive, confident, and enthusiastic personality
This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.
Preferred Skills:
Knowledge of banking products and procedures
Successful sales record in a retail sales or banking environment
Bilingual (fluent verbal and written Spanish) skills
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
Monday - Friday from 7:15 a.m. - 8:15p.m., Saturday from 8:45 a.m. to 3:15 p.m., and Sunday 11:45 a.m. to 4:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
Candidates must be available to work weekend hours.
Shift differential of $5.00/hour for any hours worked after 6:00p.m. Monday-Friday, after 1:00p.m. on Saturdays, and any hours worked on Sundays.
Vault Teller
Teller Job 33 miles from Edmond
Job Details Norman - Norman, OKDescription
The Vault Teller is responsible for distributing, verifying, counting and balancing all money coming in and out of the Vault. The Vault Teller will ensure the kiosk and ATMS are in working order and report any and all issues to the Vault Manager. The Teller will maintain high levels of customer service while issuing money and assisting guests or employees with issues. The Vault Teller will work hours appropriate to meet the needs of the business, which may include nights, weekends and holidays.
Essential Functions of the Position
Ensures Thunderbird quality guest service and cheerful atmosphere maintained in your department.
Ensure safety and cleanliness of department at all times
Make good and proper decisions that reflect positively on you and the Casino
Responsible for the compilation of all necessary information and preparation of reports needed to comply with Tribal, Federal, and State regulations
Maintain proper compliance at all times
Count monies in a timely manner
Work in close quarters
Distribute, verify count and balance all monies in the Vault
Maintain good working relationship with all co-workers and general public
Perform other duties as assigned
Qualifications
Job Knowledge, Skills and Abilities
Strong attention to detail and excellent organizational skills.
Knowledge and experience with modern office equipment and its usage.
Demonstrated ability to handle multiple tasks simultaneously; skill in working in an environment subject to constant interruptions and quickly changing priorities; ability to prioritize responsibilities when necessary; effective time-management skills.
Knowledge of the operation of a variety of computer software, including word processing and 10 key and proficient typing.
Knowledge of Tribal/State/Federal laws and regulations.
Knowledge of National Indian Gaming Commission (NIGC) and the Indian Gaming Regulatory Act (IGRA).
Excellent interpersonal and communication skills to establish and maintain effective working relationships with staff, vendors, Board members, and the public, both in person and through phone, e-mail and written correspondence.
Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment.
Ability and accuracy to handle large sums of money.
Skill in communication employees in any situation.
Good math skills and ability to use those skills quickly.
Ability to work in a fast paced environment and work well under pressure.
Supervisory Responsibilities
No direct supervisory responsibilities, but will handle duties as assigned in the Vault.
Physical Demands
Required to walk, sit and stand for periods of time.
Ability to push, lift and carry up to 50 lbs.
Ability to bend, stoop, kneel and move intermittently throughout the day.
Work Environment
Indoor/Outdoor; exposure to external environmental conditions possible.
Exposure to smoke and second hand smoke.
Noise level can be minimal to intense.
Minimum Qualifications
High school diploma (or equivalent combination of education and experience combined).
One (1) year casino experience preferred.
One (1) year previous cash handling position preferred.
Must be 18 years of age or older.
Must be able to pass a background check and obtain a key gaming license.
Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer.
The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer.
Benefits for full time team members:
Employer paid Medical with Blue Cross and Blue Shield
Employer paid Dental with Delta Dental of Oklahoma
Employer paid Vision with VSP
Paid Time Off
Employer paid Life Insurance
401(k) Retirement Plan with Employer Matching