Teller
Teller Job In Ann Arbor, MI
What we can offer you: Career Growth - promotional opportunities Incentive program based on performance Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision, 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Employee Stock Purchase Plan
The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position's work schedule involves occasional evenings/Saturdays, temporarily working at other assigned banking center locations based on staffing needs.
Position Responsibilities:
Customer Experience:
Introduce and refer customers to the platform through routine interactions
Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.
Perform routine customer requests.
Must successfully complete Comerica's Teller Training Program.
Follow company policies and procedures, regulations and security procedures, and completes necessary documents.
Use the provided electronics to document all transactions during their shift.
Reconcile all transactions during and at the end of their shift.
Maintains customer confidence and protects bank operations by keeping information confidential.
Resolve basic customer complaints.
Impact the customer experience following defined customer experience guidelines and other customer experience behaviors and feedback as needed.
Marketing Activities:
Complete assigned daily planning activities.
Act as a digital ambassador to transition customers to digital solutions.
Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
Operational Risk:
Ensure compliance with applicable federal, state and local laws and Regulations, and Comerica's policies and procedures.
Ensure compliance and completion of necessary compliance related training.
Adhere to all Banking Center Risk Assessment and Compliance Standards.
Control and mitigate losses by following policies and procedures.
Partnership:
Consistently impact the efforts that improve Banking Center Collaboration.
Identify opportunities to add value to customers by introducing them to partners.
Position Qualifications:
6 months of Retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college
1 year of experience in customer service
1 year of experience with personal computer, systems data entry or internet search
Preferred Qualifications:
Cash handling experience in a retail or financial services environment
Proficient with utilizing and navigating a computer system
Work Best Category:
Category A - 100% in the office
Hours:
Monday - Thursday 8:30am - 5:15pm & Friday 8:15am - 5:15pm
Salary:
To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
Teller | Fenton Main
Teller Job In Fenton, MI
Full-time Description
The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.
REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager
REQUIRED RESPONSIBILITIES
Accurately and in great confidentiality handle banking transactions
Advance funds from credit cards and other accounts
Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
Assists with training of new teller staff.
Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Performs other duties as may be required from time to time.
Requirements
REQUIRED QUALIFICATIONS
Minimum of 6 months cash handling experience is preferred
Strong Customer Service Skills
Ability to work well in a team environment
Problem solving skills
Ability to follow policy and procedures
Strong listening and verbal communication skills
Detail-oriented and organized
Ability to multi task
High School or GED
Vault and Atm Certified with 12 months
Meeting and exceed teller sales/referral goals
Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
Requires schedule flexibility
Teller
Teller Job In Ann Arbor, MI
Full Time Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services. Essential Functions: * Welcoming customers to the bank in a warm, friendly manner.
* Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
* Accepting loan payments, issuing money orders, cashier checks, and foreign currency.
* Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
* Product knowledge to better help new and existing customers with their banking needs.
* Performing other duties as required by the position.
Requirements
* 2 years of previous experience as a Teller preferred.
* Cash handling experience and/or customer service experience required.
* Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
* Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
* High school diploma or equivalent, with a minimum 3.0 GPA preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Part-Time Teller - Customer Service Representative
Teller Job In Ann Arbor, MI
The Customer Service Representative is responsible for handling all branch daily support, security and operational transactions including servicing banking customers through all available channels as well as the opening and maintenance of accounts and other sales such as loans.
Summary of Essential Job Functions
* Completes customer banking transactions, such as deposits, withdrawals, and payments.
* Performs customer service requests such as wire transfers or ordering checks.
* Creates and logs negotiable instruments such as western union, cashier's checks, or account kits.
* Assesses fees on accounts.
* Maintains cash securely and properly.
* Performs cash balancing as well as ATM balancing.
* Maintains secure and safe banking environment.
* Files customer documents.
* Prints reports specific to transactions.
* Handles incoming phone, mail, or email requests & transactions.
* Completes maintenance on accounts.
* Completes & closes banking sales for deposit & loan products.
* Resolves customer disputes.
* Places monetary holds.
* Fills in for other customer service areas as needed.
* Files proper government or bank monitoring information.
Other Job Functions
* Assist with updating branch procedures as needed.
* Assists with receptionist coverage as needed.
* Handles and sorts incoming and outgoing mail, returned mail, scans/emails mail as needed
* Greets all walk-in visitors, signs them in & out accordingly, and directs all incoming phone calls.
* Assists and answers questions for incoming customers, phone calls, faxes, and emails in prompt & courteous manner.
* Keeps proper amounts of banking supplies on hand and orders more as needed.
* Maintains a clean lobby and waiting area.
* Refer sales business to other lines/partners within the corporation.
* All other duties as assigned by management.
Requirements
Education, Training and Work Experience
* High School Diploma or equivalent required.
* Must be a licensed notary public or willing to obtain certification.
* Previous community banking experience desired.
* Previous cash handling experience required.
* Previous customer service experience required.
* 1 to 3 years related experience.
Knowledge, Skills, and Abilities
* Maintain & foster positive relationships with customers and business partners.
* Complete all assigned training in a timely manner.
* Provide professional communication in both oral & written expression.
* Excellent organizational, time management & analytical skills.
* Able to communicate effectively (verbal and written).
* High degree of accuracy.
* High degree of dependability.
* Cash handling - able to rapidly count cash with 100% accuracy.
* Has thorough knowledge of and complies with applicable laws and regulations.
* High degree of confidentiality.
* Strong customer service.
* Able to effectively problem solve.
Working Environment
Primary working environment is within an indoor climate-controlled office space and/or a private home office or some combination which will be at managements sole discretion. Employee may be subject to florescent lighting, dust, and other normal indoor allergens. Employee may work in close proximity of coworkers and occasionally independently in quiet environments.
Physical Requirements
* Able to lift up to 20 pounds.
* Extended periods of sitting (at computer desk).
* Complete repetitive tasks (including operation of computer mouse/keyboard).
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
University Bank is an Equal Opportunity / Affirmative Action Employer
Teller
Teller Job In Lansing, MI
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Lansing, MI at the Washington Square retail banking branch.
Spanish Bilingual Preferred.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Teller Job In Lansing, MI
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Lansing, MI at the Washington Square retail banking branch.
Spanish Bilingual Preferred.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller (Account Specialist)
Teller Job In Michigan Center, MI
We are a growing, dynamic company and actively hiring for teller positions. Do you have the following?
Previous experience as a bank teller
Previous cash handling and balancing your own drawer
Previous customer service experience such as building relationships through conversation.
Previous sales experience offering products and meeting monthly goals.
Then we invite you to apply for the Teller Account Specialist position!
Location: Onsite in Michigan Center
Position: Account Specialist (Teller)
Wage: Competitive wage starting at $17.31
Benefits start on day one: Health, Dental, Vision, Responsible Time Off
All offers of employment are contingent upon background screens.
The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved.
Essential Job Functions
Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals.
Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements.
Community Advocate: Serves as a credit union representative while in the community.
Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members.
Competencies Required
People-focused and Strong Communication: Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability, and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures.
Engaged and Collaborative: The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness.
Humbly Confident and Inquisitive: Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.
Key Accountability Items:
Support and Collaborate with Branch Team
Accuracy of Transactions
Uphold GREAT service standards.
Personal Scorecard Results
Requirements:
A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.
The Ideal Candidate:
Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team.
Ability to direct other team members and coach others.
Knowledge of credit union products, services, policies, core processes, and procedures
Ability to provide supervisory leadership of professional- and intermediate-level staff.
Demonstrated member-focused strategy skills.
Demonstrated skill in gathering, reporting, and summarizing trends in data.
Ability to express oneself clearly and articulately both orally and in writing.
Ability to make decisions and take initiative in problem resolution.
Ability to exercise tact and responsibility when handling confidential information.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship.
Essential physical requirements such as standing, stooping, or tying.
Must be able to remain stationary 50% of the time.
The person in this position must occasionally move about inside the office to access CDMs, vaults, etc.
Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer.
Physical effort/lifting, such as up to 20 pounds.
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
Part Time Teller
Teller Job In Okemos, MI
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Okemos at the Meridian retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Seasonal Teller
Teller Job In Battle Creek, MI
Employment Type: Part-Time, On-site #LI-ONSITE
This is temporary summer employment, early May through end of August with the opportunity to return each summer based on performance and dependability. For each year you return the bonus opportunity increases.
This Teller position starts at $16.82 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you'll do:
You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.
What to know about Advia:
Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."
Why you should work for us:
There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
Excited to hear more...here are the deets of the position: We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.
What you'll need:
To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
A willingness to learn and appreciation of coaching to foster professional growth.
A want to be empowered to find ways to say Yes!
Strong communication skills.
Cash handling and customer service experience is strongly preferred, but we can teach this too!
A team centered mentality.
Want to see more?
Check us out on our social media for an inside look at what the #advialife is all about.
Part Time Teller - Brighton branch
Teller Job In Brighton, MI
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Brighton branch is seeking a part time Teller to join their team. The position starts at $16.50/hour and averages 20-25 hours per week.
What You'll Do:
* Efficiently process daily work in a multi-tasking environment.
* Accurately process teller transactions and maintain cash balancing standards.
* Adhere to all policy and procedures, including branch compliance and security procedures.
* Provide superior service to prospective and existing members.
* Maintain product and service knowledge to assist our members.
* Meet individual referral goals and service standard expectations.
* Assist in any area of the branch as needed.
What You'll Need:
* High school diploma or equivalent.
* Customer service, cash handling, and balancing experience.
* Strong computer skills.
* Attention to detail.
* Ability to function as a team player in a fast paced, goal-oriented environment.
* Excellent communication skills to discuss and refer our products and services to members.
* Ability to move or lift up to 50 lbs., usually coin.
* Saturday hours required on a rotational schedule.
* Flexible work schedule.
Teller - Full-Time
Teller Job In Lowell, MI
Join Mercantile Bank as a Full-Time Teller and immerse yourself in an exciting career where your skills will shine in a dynamic and customer-focused environment. As an onsite team member, you'll engage directly with clients, providing exceptional service that reinforces our core values of integrity and excellence. This role offers the chance to be a problem solver, building lasting relationships with customers that make a real impact on their financial journeys. Bring your energetic and forward-thinking attitude to a place that values your contributions and fosters professional growth.
Primary responsibilities:
* Performs and completes in an efficient and courteous manner the teller servicing of transactions, deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures. Maintain a cash drawer and balance the drawer daily.
* Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers.
* Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View). Meets or exceeds sales goals.
* Answer the telephone and directs customer inquiries to appropriate bank personnel.
A little about us
Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day. We are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We strongly believe that embracing human diversity makes us a better bank. We know it makes us better people.
You'll be rewarded for your expertise through competitive compensation, bonus programs, and best-in-class benefit options, such multiple Medical, Dental and Vision plans to choose from, Company Paid Life Insurance of 3 times your annual salary, Health Savings Account, Flexible Spending Account, 3 weeks' vacation, sick time to care for yourself and your family, 11 paid holidays and a Giving Day to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan.
Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals.
Your day to day as a Teller
As a Full-Time Teller at Mercantile Bank, you will operate a teller window and drive-up lane, delivering exceptional customer service through a variety of banking transactions, including deposits, withdrawals, loan payments, and check cashing. You will identify cross-sell opportunities and connect customers with the right team members to enhance their banking experience. Efficiently managing your cash drawer and balancing it daily will be key responsibilities.
By projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services, you'll promote strong customer relations. Your role will involve initiating sales, meeting sales goals, and actively utilizing our Customer Relationship Management System (360 View) for efficient service. As a collaborative team player, you will support colleagues in daily tasks, attend required training sessions, and adhere to all banking regulations and policies while embracing the dynamic culture at Mercantile Bank.
What we're looking for in a Teller
To thrive as a Full-Time Teller at Mercantile Bank, several key skills are essential for success. Strong verbal and written communication skills will ensure you effectively engage with customers and clearly convey important information. Proficiency in analytical and problem-solving abilities allows you to assess customer needs and address inquiries or concerns with confidence. A solid foundation in sales and customer service will help you recognize cross-sell opportunities and deliver a top-notch banking experience.
Additionally, adept cash-handling skills are crucial, as you will manage cash transactions and balance your drawer daily. These competencies will empower you to excel in a high-performance environment, aligning with Mercantile Bank's core values of excellence, collaboration, and customer-centricity.
Knowledge and skills required for the position are:
* Verbal and Written Communication
* Analytical and Problem Solving
* Sales and Customer Service
* Cash Handling
Schedule:
Monday - Friday 8:30am-5:00pm, some Saturdays - 8:30am-12:30pm
SMS-CUSTOMER SERVICE SPEC I
Teller Job In Lansing, MI
General Purpose of Job: Responsible for supporting Customer Service goals and objectives by interacting directly with customers to meet their needs, relay information, provide instruction, verify insurance coverage and resolve inquiries and issues.
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
* Responds to incoming telephone inquiries from customers who wish to place orders or have referrals.
* Acts as primary contact to walk-in customers and meets their needs in a professional manner.
* Completes orders by selecting the appropriate product from shelf or, if product is not readily available, contacts a Warehouse Technician for assistance.
* Verifies customer's insurance coverage and ensures related documentation is complete.
* Inputs customer and insurance information into Sparrow Medical Supply database system.
* Makes outbound telephone calls to resolve inquiries and issues regarding insurance coverage and to obtain authorizations.
* Instructs customer on appropriate use of equipment, if applicable.
* Performs basic fittings (e.g., knee braces, wrist braces, diabetic supplies, tennis elbow braces, soft neck braces)
* Seeks supervisory assistance to resolve complex customer issues.
* Becomes skilled at and possesses complete understanding of all Level 8 tasks, as required.
* General understanding of product, prices and location.
* Maintains showroom and product shelves in neat and orderly fashion.
* Performs cash register sales, runs credit card machine and processes payments on account.
* Educates customers on Patient/Client Bill of Rights and Responsibilities of the Patient/Client and, if applicable, ensures customer is advised of payment due.
* Adheres to Corporate Compliance Policies, including but not limited to current Medicare guidelines.
Job Requirements
Work Experience Customer Service experience in medical supply or other health care environment preferred Education High school diploma, GED Specialized Knowledge and Skills Demonstrated knowledge of database software programs; data processing experience. Good math and organizational skills necessary. Excellent communication skills, both verbal and written. Familiarity with ICD 10-coding, HCPCS and medical terminology preferred Demonstrated people-sensitive characteristics with a genuine desire to help others
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Location: Sparrow Medical Supply
Activation Date: Wednesday, March 5, 2025
Expiration Date: Sunday, February 1, 2026
Apply Here
Universal Banker | Chesaning
Teller Job In Chesaning, MI
Universal Banker
Non-Exempt - Grade Level 3
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service.
Reports To: Assistant Branch Manager, Branch Manager
Essential Duties and Responsibilities
Provide excellent customer service and effectively resolve customer challenges.
Understand and educate customers on consumer deposit and lending products.
Drive sales with a disciplined sales process and use current banking technology to drive both sales and service.
Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhere to all operational, security, risk and regulatory policies and procedures.
Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
Process customer day-to-day transactions as needed.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required
Requirements
Experience and/or Education
High School Diploma or equivalent
Minimum of six (6) months cash handling experience preferred
One (1) year of customer service in banking, financial services or goal-drive retail sales preferred
Successful completion of ChoiceOne's Retail Advancement Program (RAP)
Licenses & Designations
NMLS
Competencies
Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data.
Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately.
Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Universal Banker
Teller Job In Mason, MI
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Responsible for delivering excellent customer experiences to current and potential customers. Is committed to personal growth and development while providing professional and personalized service to customers and supporting our diverse communities. Displays effective communication skills and exhibits knowledge of products and services offered. Engages in relationship building activities to enhance customer relationships, resulting in expanding relationships with additional products and services.
JOB DUTIES:
Accurately processes customer transactions and safeguards against fraud. Maintains 90% transaction and balancing record.
Has extensive knowledge of Dart Bank products and services.
Assists customers with deposit account openings and maintenance requests.
Identifies appropriate products through needs-based questioning to build and deepen customer relationships.
Ensures compliance with all Bank policies and procedures and federal regulatory guidelines, following all compliance related policies, including audit and security procedures. Ensures all work is completed accurately and follows up with any outstanding customer or operational issues.
Provides superior customer service and proactively resolves all customer issues. Will work with a sense of urgency to meet and exceed customers' needs and expectations, while taking ownership and accountability of customer issues and complaints.
Responsible for completing all educational requirements as assigned by the supervisor and training specialist.
Performs a wide variety of customer service transactions in person, over the phone, and in the Contact Center as needed, and other duties as assigned by management.
Acts as back up for incoming phone calls for the Contact Center, proactively answering overflow phone calls.
Travels to work in all of our full-service offices as assigned.
Attends Personal Banker meetings monthly.
Demonstrates behaviors consistent with and holds others accountable for behaviors consistent with our Dart Bank Commitment.
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
All other duties as assigned.
JOB SPECIFICATIONS:
Education: High school diploma or equivalent, some additional education in banking and/or financial planning would be helpful.
Skills: Excellent communication skills; strong problem-solving skills; good computer skills.
Experience: Experience in sales is desirable, banking experience preferred. Completes all training including Compliance and Educational requirements of position.
ESSENTIAL FUNCTIONS:
Some mobility.
Use of hands.
Vision.
Verbal communication.
ACCURACY AND ACCOUNTABILITY.
Measured by ability to effectively sell bank services and perform job duties accurately and in a timely manner.
SUPERVISED BY:
Office Manager
SUPERVISES:
None
Dart Bank has an immediate opening for a Universal Banker. Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
Medical Benefits
Dental
Vision
401(K) Employee Stock Ownership Plan
Paid vacation & sick time
Flexible scheduling
Employee Assistance Program
Dart Bank University
At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service. We are a local business that cares about our employees and our community.
Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).
Part Time Associate Banker Lansing (30 hours)
Teller Job In Lansing, MI
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time (30 Hr) Associate Banker- Lansing
Teller Job In Lansing, MI
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Lansing (30 hours)
Teller Job In Lansing, MI
JobID: 210572986 JobSchedule: Part time JobShift: : We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
New Grad Construction Rep I - Great Lakes Division (For Current/Former HNTB Interns Only)
Teller Job In East Lansing, MI
**What We're Looking For** At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for providing construction site field and office support and resources during construction phases of projects. The Construction Rep applies construction engineering techniques, procedures, and criteria to perform assignments and assist the Resident Engineer in partnership with the project team. This position maintains project data, including drawings and specifications, coordinates testing and quality control inspections and prepares reports on construction progress.
For current/former HNTB Interns only.
**What You'll Do:**
+ Performs office management engineer work when needed including but not limited to; prepares meeting agendas and meeting minutes, assists in processing and maintains tracking logs for RFIs, submittals, pay estimates, and other deliverables.
+ Assists with construction field work tasks and activities on a project to ensure conformance to plans, specifications, and other contract documents. Coordinates and schedules quality controls inspections.
+ Observes on-site material testing and coordinates testing and monitoring services.
+ Performs mathematical calculations for material quantity payments.
+ Performs basic shop drawing review and ensures that procedures and materials comply with plans and specifications.
+ Read and interpret construction drawings and specifications and identify discrepancies or conflicts within the documents.
+ Reviews contractor's daily construction reports for accuracy, thoroughness, and consistency. Regularly reviews contractor's as-built mark-ups, documents project progress using video and photos, and prepares reports on construction progress.
+ Consults with Resident Engineer on work progress and construction problems, proactively recommends solutions and assists in the resolution of issues, and acts as a liaison with the engineer of record.
+ Remains current and knowledgeable of industry technology and tools used to perform inspection work through industry resources, training, and research. Gains exposure to new technology and utilizes it (GPS/Rovers) to increase efficiency and accuracy of inspection tasks.
+ Performs other duties as assigned.
**What You'll Need:**
+ Associates degree in relevant field and 2 years relevant experience, or
+ Bachelor's degree in Construction Management or related field.
**What You'll Bring:**
+ Reads and understands plans and specifications.
+ Recognizes, documents, and escalates field issues.
+ Calculates pay quantities.
+ Understands change conditions.
+ Applies basic math skills to projects and tasks.
+ Understands the Microsoft Office Suite and other computer skills at a basic level.
+ Understands document control at a basic level for the project documentation (i.e.: material approvals, RFIs, contractor payments, contractor employment records) with direction from more experienced staff.
**What We Prefer:**
+ National Institute for Certification in Engineering Technologies (NICET) Level 1 or Construction Manager-in-Training (CMIT).
+ Trained in digital construction management software such as Constructware, Asite or similar preferred.
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about EOE including disability and vet
Visa sponsorship is not available for this position.
\#MZ
\#ConstructionManagement
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Locations:
Allen Park, MI, Ashwaubenon, WI (Green Bay), Blue Ash, OH (Cincinnati), Chicago, IL, Cleveland, OH, Columbus, OH, Detroit, MI, Downers Grove, IL, East Lansing, MI (Lansing), Grand Rapids, MI, Indianapolis, IN, Jackson, MI, Madison, WI, Milwaukee, WI (East Wisconsin Avenue), Minneapolis, MN, Sterling Heights, MI, Westfield, IN (Carmel)
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The approximate pay range for Ohio is $63,206.94 - $94,810.41. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Regular
**Full/Part Time:** Full time
**Job Category:** Construction Services Group
**ReqID:** R-21977 #college
Part-Time Teller | Brighton
Teller Job In Brighton, MI
Part-time Description
The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently. Through your daily interactions with customer you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.
REPORTS TO: Universal Banker / Assistant Branch Manager / Branch Manager
REQUIRED RESPONSIBILITIES
Accurately and in great confidentiality handle banking transactions
Advance funds from credit cards and other accounts
Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
Assists with training of new teller staff.
Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Performs other duties as may be required from time to time.
Requirements
REQUIRED QUALIFICATIONS
Minimum of 6 months cash handling experience is preferred
Strong Customer Service Skills
Ability to work well in a team environment
Problem solving skills
Ability to follow policy and procedures
Strong listening and verbal communication skills
Detail-oriented and organized
Ability to multi task
High School or GED
Vault and Atm Certified with 12 months
Meeting and exceed teller sales/referral goals
Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
Requires schedule flexibility
Part-Time Teller - Customer Service Representative
Teller Job In Ann Arbor, MI
The Customer Service Representative is responsible for handling all branch daily support, security and operational transactions including servicing banking customers through all available channels as well as the opening and maintenance of accounts and other sales such as loans.
Summary of Essential Job Functions
Completes customer banking transactions, such as deposits, withdrawals, and payments.
Performs customer service requests such as wire transfers or ordering checks.
Creates and logs negotiable instruments such as western union, cashier's checks, or account kits.
Assesses fees on accounts.
Maintains cash securely and properly.
Performs cash balancing as well as ATM balancing.
Maintains secure and safe banking environment.
Files customer documents.
Prints reports specific to transactions.
Handles incoming phone, mail, or email requests & transactions.
Completes maintenance on accounts.
Completes & closes banking sales for deposit & loan products.
Resolves customer disputes.
Places monetary holds.
Fills in for other customer service areas as needed.
Files proper government or bank monitoring information.
Other Job Functions
Assist with updating branch procedures as needed.
Assists with receptionist coverage as needed.
Handles and sorts incoming and outgoing mail, returned mail, scans/emails mail as needed
Greets all walk-in visitors, signs them in & out accordingly, and directs all incoming phone calls.
Assists and answers questions for incoming customers, phone calls, faxes, and emails in prompt & courteous manner.
Keeps proper amounts of banking supplies on hand and orders more as needed.
Maintains a clean lobby and waiting area.
Refer sales business to other lines/partners within the corporation.
All other duties as assigned by management.
Requirements
Education, Training and Work Experience
High School Diploma or equivalent required.
Must be a licensed notary public or willing to obtain certification.
Previous community banking experience desired.
Previous cash handling experience required.
Previous customer service experience required.
1 to 3 years related experience.
Knowledge, Skills, and Abilities
Maintain & foster positive relationships with customers and business partners.
Complete all assigned training in a timely manner.
Provide professional communication in both oral & written expression.
Excellent organizational, time management & analytical skills.
Able to communicate effectively (verbal and written).
High degree of accuracy.
High degree of dependability.
Cash handling - able to rapidly count cash with 100% accuracy.
Has thorough knowledge of and complies with applicable laws and regulations.
High degree of confidentiality.
Strong customer service.
Able to effectively problem solve.
Working Environment
Primary working environment is within an indoor climate-controlled office space and/or a private home office or some combination which will be at managements sole discretion. Employee may be subject to florescent lighting, dust, and other normal indoor allergens. Employee may work in close proximity of coworkers and occasionally independently in quiet environments.
Physical Requirements
Able to lift up to 20 pounds.
Extended periods of sitting (at computer desk).
Complete repetitive tasks (including operation of computer mouse/keyboard).
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
**University Bank is an Equal Opportunity / Affirmative Action Employer**