Customer Service Clerk
Teller Job 21 miles from Cerritos
A growing construction company in Irvine, CA is seeking a Customer Service Representative to join their team on a temporary-to-hire basis. In this role, you will provide exceptional service to clients and contractors, assisting with inquiries, processing orders, and ensuring smooth project flow. If you're someone who thrives in a fast-paced, team-oriented environment, we want to hear from you!
Pay: $20 - $23/hour
Schedule:
ONSITE Monday - Friday, 8:00 AM - 5:00 PM
Responsibilities:
Manage a high volume of calls, emails, and inquiries from clients, contractors, and vendors.
Take incoming calls from new and existing clients in a professional and courteous manner.
Provide information regarding construction services, project timelines, pricing, and available products.
Serve as a liaison between contractors, clients, and internal departments to ensure smooth project execution.
Assist with entering and processing orders, including material and equipment requests.
Support in scheduling and coordinating on-site visits and follow-up calls.
Work closely with the team to identify and implement improvements to the customer experience.
Handle additional projects and duties as needed.
Requirements:
2-5 years of experience in customer service, ideally within a construction or trade-related industry.
Previous experience working with contractors, suppliers, or in a construction-related environment is a plus.
Strong communication skills and a customer-first attitude.
Ability to interact professionally with clients and vendors, both on the phone and in-person.
High school diploma required; a degree is preferred but not mandatory.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Teller
Teller Job 22 miles from Cerritos
divdivdiv id="is Pasted"p span style="box-sizing: border-box; font-size: 24px;"strong style="font-weight: 700; box-sizing: border-box;"span style="box-sizing: border-box; color: black;"Job Summary / Description/span/strong/spanspan style="box-sizing: border-box; color: black; font-size: 24px;" /spanspan style="box-sizing: border-box; font-size: 16px;"br style="box-sizing: border-box;"//span/pp style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'span style="font-size: 18px;"LAFCU's strong Teller/strong provides excellent member service to Members and Non-Members alike that visit one of LAFCU's branches. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of checking, savings, and other credit union products/services. This position is a strongfull time position/strong and strongreports to Branch Manager I/strong at the employee's assigned branch location./span/pp style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'span style="box-sizing: border-box; color: black; font-size: 18px;" /span/pdiv style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'div style="box-sizing: border-box;"p style="margin: 0in 0in 8pt; line-height: 16.05px; box-sizing: border-box; font-size: 15px; font-family: Calibri, sans-serif;"strong style="font-weight: 700; box-sizing: border-box;"span style="box-sizing: border-box; font-family: Calibri, sans-serif; color: black; background: white; font-size: 24px;"Job Summary / Description/span/strong/pdiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; margin: 5px; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; font-weight: 400; font-family: "Open Sans", sans-serif;'li style="font-size: 18px;"Under limited supervision performs a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, cashier checks, wire transfers, etc./lili style="font-size: 18px;"Responsible for completion of deposits and withdrawals and process authorized account changes./lili style="font-size: 18px;"Able to utilize Cash Recycler Machines./lili style="font-size: 18px;"Provide superior and quality member service; provide members efficient and accurate transaction processing./lili style="font-size: 18px;"Balance cash drawer at the end of the day or shift./lili style="font-size: 18px;"Promote and maintain positive relations with all contacts, members and potential members./lili style="font-size: 18px;"Promote credit union's products and services, consistently cross-sell LAFCU products at every opportunity to meet the member's needs./lili style="font-size: 18px;"Maintain all required forms and may assist in related areas of Credit Union operations./lili style="font-size: 18px;"Adhere to credit union teller policies and procedures to comply with state and federal rules and regulations and other related compliance requirements./li/uldiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: flex;'div style='box-sizing: border-box; font-weight: normal; font-family: "Open Sans", sans-serif; white-space: pre-wrap; overflow: hidden; text-overflow: ellipsis; padding: 5px; flex: 0.7 1 0%; font-size: 1.25em;'span style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;'strong style="font-weight: 700; box-sizing: border-box;"Qualifications amp; Opportunities/strong/span/divdiv style='box-sizing: border-box; font-family: "Open Sans", sans-serif; padding: 0px; flex: 0.3 1 0%; text-align: right; font-size: 1em;'span style="box-sizing: border-box; font-size: 16px;"strong style="font-weight: 700; box-sizing: border-box;" /strong/span/div/divdiv style='box-sizing: border-box; font-weight: 400; font-family: "Open Sans", sans-serif; margin: 5px; color: rgb(0, 0, 0); font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'ul style='box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; font-family: "Open Sans", sans-serif;'li style="font-family: arial, sans-serif; font-size: 18px;"Requires basic arithmetic and communications ability, and six months to one-year recent teller/cash handling experience in a financial institution or equivalent./lili style="font-family: arial, sans-serif; font-size: 18px;"Ability to type 35 wpm./lili style="font-family: arial, sans-serif; font-size: 18px;"Possess good oral communication skills./lili style="font-family: arial, sans-serif; font-size: 18px;"Maintain a professional appearance./li/ulp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: normal; background: white;"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 24px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);"Salary/span/strong/pul style='--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); margin-bottom: 0in;' type="disc"li style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"The minimum and maximum base salary range for this position is $18.58 to $25.79 in California. /span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white; font-weight: bold;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"strong style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;"The target starting base hourly rate is between $18.58strong id="is Pasted" style="box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700; color: rgb(49, 49, 49); font-family: Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" to $22.18. /strong/strong/span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future./span/lili style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(49, 49, 49); line-height: normal; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: Arial, sans-serif;"The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise./span/li/ulp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.05pt; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);" /span/pp style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.05pt; background: white;"span style="--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 24px; font-family: Arial, sans-serif; color: rgb(49, 49, 49);"LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce/span/p/div/div/div/div/div/div
/div
Teller - Chino, CA
Teller Job 24 miles from Cerritos
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Client Service Associate (Teller) to provide top-notch customer service to our clients and customers at our Chino, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
* Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
* Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
* Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
* Identifies and maximizes cross-sell bank opportunities through exploring needs.
* Other duties as assigned.
Schedule: Monday - Friday, 8:30 am - 5:30 pm
Qualifications:
* Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
* Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
* Must have solid balancing and customer service skills.
* Ability to cross-sell bank products based on clients' needs.
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
* Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits, including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.
Branch Teller I (or II)-Hire Ahead-Burbank PT 30hr
Teller Job 26 miles from Cerritos
The Branch Teller I (or II) is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.
Responsibilities
Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners.
Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc. Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation.
Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work.
Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
Maintains cash drawer in accordance with assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned.
Must be flexible to work out of any location at any time, as business needs dictate.
Branch Hours
Monday - Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 2:00 PM
Qualifications Education
High School or GED
Experience
Must have at least 1 year to 24 months of customer service and/or cash handling experience Knowledge, Skills & Ability
Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
Must be detail oriented and have the ability to multi-task in a fast paced environment.
Must have a demonstrated ability to deliver consistently superior customer service.
Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Pay Range USD $21.00 - USD $25.92 /Hr.
Teller - 1998638
Teller Job 22 miles from Cerritos
What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!
We are currently seeking an experienced Teller for a credit union located in Culver City, CA!
Type: Full-time, temp-to-hire
Pay: $18.89-20.39/hr
Branch hours: Monday - Friday: 9:00am - 5:00pm; Saturdays 9:00am - 1:00pm
Responsibilities:
Processing customer requests including deposits, withdrawals, loan payments, etc.
Daily cash balancing
Providing information to customers regarding the credit union's products and services
Requirements:
1 year of recent teller experience from a credit union or bank.
High school diploma required - candidate will be asked to provide a copy upon job offer.
Drug test required.
Symitar experience preferred.
Strong in cash handling and negotiable items.
Possess an enthusiastic and professional attitude.
Excellent written and verbal communication skill.
Teller 2
Teller Job 3 miles from Cerritos
Sign-on bonus available for external applicants! Contact us today to learn more!
The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/subshares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month.
Performs various job duties including but not limited to: Escorting member's to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/subshares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA.
Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks.
Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members.
Ensures the branch is in balance including the TCR.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals.
Represents the Credit Union in a positive and professional manner.
Other related duties as assigned.
Maintains member and other sensitive information with confidentiality.
Treats all team members and members with respect.
Qualifications:
1 year experience in a similar position and prior loan experience and reaching service and performance goals.
Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E.
Comprehensive knowledge of all deposit account products and all services.
Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system).
Proven ability to garner business.
Demonstrated ability to follow written and verbal instructions.
Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills.
Attention to detail.
Good interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
Willingness to make a difference.
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature.
Personable and professional.
Capable of working under pressure and with frequent interruptions.
Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
Customer Service (Bilingual in Korean)
Teller Job 21 miles from Cerritos
Customer Service
1. Company Introduction
At Trend Notes, we set ourselves apart as a competitive buying source. We have the muscle to back it up, too. Thanks to close relationships with more than 100 vendors in the LA Fashion District, our fashion forecasters know what's coming down the catwalk before it ever hits the racks. We set the trends that appear in shops and on the street. Every day, we snag fresh fads and of-the-moment styles. Through our distribution channel, which reaches over 34,000 retail customers, we pass the fashion onto you. A subscription to Trend Notes opens up access to regional trend readings that reveal what's hot in your area. We offer our wholesalers bi-weekly updates detailing the bestselling merchandise, color palettes, and styles that apply to their location.
Trend Notes is an Irvine-based fashion wholesaler specializing in trendy womenswear, accessories, and children's clothing since 2010. Their core business goals are quality control, inventory management, and customer service.
2. Customer Service Responsibilities:
Cultivate and maintain positive relationship with VIP clients
Swiftly resolve customer issues and complaints, ensuring maximum satisfaction
Provide product recommendations to both existing and potential customers
3. What we are seeking:
Minimum of 2-3 years of work experience
Quick learner and able to adjust to changing environments and priorities.
Able to work in a fast paced environment and work well under pressure.
We are looking for a committed individual who is responsible, knows how to take initiative and has a positive attitude.
We work with a lot of products so who has attention to detail, able to follow directions, good with time management, great with communication, able to take initiative, able to work as a team.
4. Requirements
Due to the nature of its work and the clients it engages in, we are looking for bi-lingual in English and Korean
High School education or equivalent
Good communication skills
Customer Service ( Remote work )
Teller Job 25 miles from Cerritos
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Teller & New Accounts (Floater)
Teller Job 13 miles from Cerritos
At Orange County's Credit Union, we believe in creating a workplace where every voice matters. We are proud recipients of the Peter Barron Stark award for highest associate satisfaction, a testament to our commitment to workplace excellence. With over 85 years of experience, $2.5+ billion in assets, and 140,000+ members, we're not just a financial service provider-we're a community that puts people first.
This floating role provides you the unique opportunity to be mentored by all the leaders in the branch network; we have 10 branches but soon to be 11! If you aspire to be in leadership or simply thrive on team collaboration, this could be for you! We care about your work/life balance. Therefore, the schedule for this role is typically created on a monthly bases. Plus, the role qualifies for mileage reimbursement.
Why Work With Us?
Make a Difference: If you're passionate about serving people, this role offers a unique opportunity to positively impact your community.
Grow With Us: We provide a clear path for career advancement, supported by professional and personal development programs.
Be Valued: From day one, you'll receive generous benefits, including top-tier health insurance, a robust 401(k) plan, and paid holidays.
Your Role: In this role, you'll be the face of our credit union, providing a range of services that go beyond basic transactions. You'll:
Identify member's needs, process Teller transactions, open and fund a wide range of new accounts and loan types, and refer members to business partners for additional products and services including Investments, Mortgage Loan and Business Services.
Cross-sell products and services, helping members discover solutions that meet their financial needs.
Resolve any issues with a consultative approach that builds trust and long-term relationships.
What We're Looking For:
Experience: One (1) year of Teller and opening a wide range of accounts and and funding various loan types (within the credit union or retail banking industry).
Sales & Communication Skills: Proven ability to cross-sell and refer products and services effectively. Ability to write and speak in an approachable yet professional manner.
Technology: Ability to understand and use various systems and software.
Availability: Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays.
Must be able to commute to any of our 11 branches (as far south as Mission Viejo, as far north as Long Beach, and as far east as Chino). T he role qualifies for mileage reimbursement.
Integrity: Willingness to undergo thorough background checks, credit checks, and drug screening.
Job Satisfaction: professional yet friendly, welcoming, and collaborative environment where your contributions are recognized and celebrated. Be part of a team that values your skills, nurtures your growth, and rewards your efforts!
Compensation: We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCCU's branch job levels with their corresponding hourly pay:
Member Service Rep. III: $21.00 (requires minimum one year recent Teller and preferably six-months of New Accounts experience)
Member Service Rep. IV: $22.00 (requires minimum two years recent opening and funding a wide range of new accounts and loan types)
Senior Branch Rep. I-II: $23.00 - $25.00 (requires minimum two years recent opening and funding a wide range of new accounts and loan types AND one year in a Senior, Lead, or Manager on Duty role)
Perks & Benefits:
Health Coverage: From day one! Comprehensive benefits, including Anthem, Delta Dental, and VSP.
Financial Security: Life insurance at no cost and a 401(k) plan with a 3% automatic employer contribution plus a dollar-for-dollar match up to 5%.
Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
Recognition & Growth: Annual merit increases, discretionary bonuses, and educational grants up to $2,000 per year.
We require pre-employment screenings, including background and credit checks. EOE.
Teller
Teller Job 23 miles from Cerritos
Responsibilities:
Perform full service banking transactions in compliance with legal requirements and bank policies and procedures
Provide accurate, friendly customer service in a timely fashion.
Perform teller functions including balancing cash and other daily transactions.
Achieve sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns.
Maintain currency and coin under prescribed limits.
Adhere to bank security policies and maintains confidentiality of bank records and client information.
Other job duties as required
CMS Teller
Teller Job 11 miles from Cerritos
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description:
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities:
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements:
Ability to read, count, add, subtract, write, and record numbers
Ability to perform simple computer data entry
Ability to use calculator by touch
Working Conditions:
Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
Work is performed in a room or work area within a vault with little or no exposure to outside light
Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4-foot-high counter)
Essential Functions/Job Qualifications:
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits:
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Min Hiring Rate $18.00
Max Hiring Rate $20.00
Teller
Teller Job 23 miles from Cerritos
RESPONSIBLITIES:
Greet and assist HAB Bank clients in a friendly and courteous manner
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents, makes decisions when questionable items are presented for cashing. Conduct daily proof of ATM and cash on hand.
Assist in opening and closing the vault daily; assists in balancing vault currently and coin.
Operates personal computer to process account activity, determine balances, and resolve problems within given authority.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Accepts loan and installment payments and receives and processes stop payment and hold orders.
Requirements
Minimum 2 year experience required
Responsible for all daily bank teller transactions including the Branch vault balancing, handling of cash shipment in/out from/to FRB
Review of daily CTR filings, ATM balancing and monthly preparation of general ledger certification, etc.
Assist Customer Service Rep.
Required professional communication skills, detail oriented, and friendly customer service.
The base hourly range for this full-time position is $20.00-$23.00
Must be a US Citizen or Permanent Resident
Benefits package.
Medical, Dental, Vision, LTD, Life Insurance
401k , Paid Time Off
Customer Service Position
Teller Job 44 miles from Cerritos
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.
We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.
About the Role:
As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.
What You'll Do:
Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.
What You'll Bring:
Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.
What we Offer:
Competitive compensation package, including performance-based incentives and bonuses.
Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for career growth and advancement within a renowned Fortune 500 company.
Continuous learning and development programs to enhance your skills and expertise.
A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
Remote work (work from home).
How to Apply:
If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.
Teller - Chino, CA
Teller Job 24 miles from Cerritos
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.
We are looking for a Client Service Associate (Teller) to provide top-notch customer service to our clients and customers at our Chino, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
Identifies and maximizes cross-sell bank opportunities through exploring needs.
Other duties as assigned.
Schedule: Monday - Friday, 8:30 am - 5:30 pm
Qualifications:
Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients' needs.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
Teller & New Accounts (Floater)
Teller Job 13 miles from Cerritos
At Orange County's Credit Union, we believe in creating a workplace where every voice matters. We are proud recipients of the Peter Barron Stark award for highest associate satisfaction, a testament to our commitment to workplace excellence. With over 85 years of experience, $2.5+ billion in assets, and 140,000+ members, we're not just a financial service provider-we're a community that puts people first.
This floating role provides you the unique opportunity to be
mentored by all the leaders in the branch network;
we have 10 branches but soon to be 11! If you aspire to be in leadership or simply thrive on team collaboration, this could be for you! We care about your work/life balance. Therefore, the schedule for this role is typically created on a monthly bases.
Plus, the role qualifies for mileage reimbursement.
Why Work With Us?
Make a Difference: If you're passionate about serving people, this role offers a unique opportunity to positively impact your community.
Grow With Us: We provide a clear path for career advancement, supported by professional and personal development programs.
Be Valued: From day one, you'll receive generous benefits, including top-tier health insurance, a robust 401(k) plan, and paid holidays.
Your Role: In this role, you'll be the face of our credit union, providing a range of services that go beyond basic transactions. You'll:
Identify member's needs, process Teller transactions, open and fund a wide range of new accounts and loan types, and refer members to business partners for additional products and services including Investments, Mortgage Loan and Business Services.
Cross-sell products and services, helping members discover solutions that meet their financial needs.
Resolve any issues with a consultative approach that builds trust and long-term relationships.
What We're Looking For:
Experience: One (1) year of Teller and opening a wide range of accounts and and funding various loan types (within the credit union or retail banking industry).
Sales & Communication Skills: Proven ability to cross-sell and refer products and services effectively. Ability to write and speak in an approachable yet professional manner.
Technology: Ability to understand and use various systems and software.
Availability: Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays.
Must be able to commute to any of our 11 branches (as far south as Mission Viejo, as far north as Long Beach, and as far east as Chino). T
he role qualifies for mileage reimbursement.
Integrity: Willingness to undergo thorough background checks, credit checks, and drug screening.
Job Satisfaction: professional yet friendly, welcoming, and collaborative environment where your contributions are recognized and celebrated. Be part of a team that values your skills, nurtures your growth, and rewards your efforts!
Compensation: We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCCU's branch job levels with their corresponding hourly pay:
Member Service Rep. III: $21.00 (requires minimum one year recent Teller and preferably six-months of New Accounts experience)
Member Service Rep. IV: $22.00 (requires minimum two years recent opening and funding a wide range of new accounts and loan types)
Senior Branch Rep. I-II: $23.00 - $25.00 (requires minimum two years recent opening and funding a wide range of new accounts and loan types AND one year in a Senior, Lead, or Manager on Duty role)
Perks & Benefits:
Health Coverage: From day one! Comprehensive benefits, including Anthem, Delta Dental, and VSP.
Financial Security: Life insurance at no cost and a 401(k) plan with a 3% automatic employer contribution plus a dollar-for-dollar match up to 5%.
Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
Recognition & Growth: Annual merit increases, discretionary bonuses, and educational grants up to $2,000 per year.
We require pre-employment screenings, including background and credit checks. EOE.
Customer Service
Teller Job 39 miles from Cerritos
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.
We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.
About the Role:
As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.
What You'll Do:
· Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
· Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
· Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
· Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
· Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
· Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.
What You'll Bring:
· Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
· Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
· Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
· Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
· Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
· Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.
What we Offer:
· Competitive compensation package, including performance-based incentives and bonuses.
· Comprehensive benefits package, including health insurance and retirement plans.
· Opportunities for career growth and advancement within a renowned Fortune 500 company.
· Continuous learning and development programs to enhance your skills and expertise.
· A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
· Remote work (work from home).
How to Apply:
If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.
Customer Service ( Remote work )
Teller Job 26 miles from Cerritos
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Teller - Part Time - Huntington Beach, CA
Teller Job 14 miles from Cerritos
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards.
We are looking for a Part-Time Teller (Client Service Associate) to provide top notch customer service to our clients and customers at our Huntington Beach, CA branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record
Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources
Identifies and maximizes cross-sell banks opportunities through exploring needs
Other duties as assigned
Qualifications:
Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience
Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
Must have solid balancing and customer service skills
Ability to cross-sell bank products based on clients' needs
Schedule: Monday - Friday, 10am - 2pm, 20 hours/week
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Customer Service Position
Teller Job 16 miles from Cerritos
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.
We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.
About the Role:
As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.
What You'll Do:
Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.
What You'll Bring:
Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.
What we Offer:
Competitive compensation package, including performance-based incentives and bonuses.
Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for career growth and advancement within a renowned Fortune 500 company.
Continuous learning and development programs to enhance your skills and expertise.
A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
Remote work (work from home).
How to Apply:
If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.
Customer Service ( Remote work , No Vaccination Require
Teller Job 26 miles from Cerritos
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)