Teller Jobs in Buffalo, NY

Q: What are the biggest employers of Tellers in Buffalo, NY?

The biggest employers of Tellers in Buffalo, NY are: M&T Bank Northwest Bank Five Star Bank Go Car Wash

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Customer Service Clerk

Intake/Customer Service Clerk
Judicial Branch
Teller Job In Buffalo, NY
The United States District Court for the Western District of New York is seeking an Intake/Customer Service Clerk. Intake/Customer Service Clerks are the "face" of the Court to much of the public and attorneys who practice in the Court and help create positive public impressions about the Judiciary. To apply, please visit: ******************************************************* Help Overview * Accepting applications * Open & closing dates 03/28/2025 to 04/25/2025 * Salary $41,785 - $67,931 per year * Pay scale & grade CL 23 * Help Location 1 vacancy in the following location: * Buffalo, NY * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Permanent - At-Will * Work schedule Full-time * Service Excepted * Promotion potential 24 - Promotion potential to CL-24 without further competition based on eligibility and needs of the office. * Job family (Series) * 0301 Miscellaneous Administration And Program * Supervisory status No * Security clearance Other * Drug test No * Financial disclosure No * Bargaining unit status No * Announcement number 25-07 * Control number 834439100 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Help Duties Intake/Customer Service Clerks are the "face" of the Court to much of the public and attorneys who practice in the Court and help create positive public impressions about the Judiciary. The successful candidate must exhibit the highest standards of excellence and integrity, and display, at all times and to all persons, a courteous, professional and cooperative attitude. Responsibilities * Answer and route incoming calls and assist the public in the use of databases. * Provide basic information to the public, the bar, and the Court. * Assign case numbers and open cases. * Receive and file documents, notices, minutes, decisions, orders, and judgments. * Create new case files, maintain case records, retrieve files, copy records, and certify court documents. * Check for prior or prohibited filings. Verify and issue summons. Verify attorneys' authority to practice. * Review and process attorney admission documents. * Receive and process payments, issue receipts, secure and balance cash drawer. * Respond to form and copy requests. * Assist with quality control. * Adhere to procedures of the court. * Perform other duties as assigned. Help Requirements Conditions of Employment Employees must adhere to a Code of Conduct. The Court provides reasonable accommodations to applicants with disabilities. Veterans' preference is not a factor used in Judicial Branch appointments. Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship. Positions with the U.S. Courts are excepted service appointments, which are "At-Will" and may be terminated with or without cause. Employees are required to use electronic funds transfer for payroll deposit. Qualifications Qualification Requirements High school diploma or equivalent and two years of general experience. General experience includes progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position. Preferred Qualifications/Court Preferred Skills The Court is seeking an applicant with a strong work ethic, initiative, dependability and a friendly and customer-focused attitude. An understanding of professional office procedures and the ability to work both independently and in a team environment is preferable. Interaction will be with various individuals; therefore, the candidate should possess excellent interpersonal and written and verbal communication skills. The ability to handle multiple priorities and tasks simultaneously are essential. Proficiency and experience in the use of computer systems, including but not limited to Microsoft Office applications, such as Word, Excel, Outlook and Teams, is highly preferred. Public Access to Court Electronic Records (PACER) experience and knowledge of court/legal terminology are helpful. Prior customer service experience preferred. A bachelor's degree in a related field from an accredited four-year college or university is strongly preferred. Education High school diploma or equivalent. Additional information This position is assigned to the Clerk's Office, U.S. District Court, Western District of New York, and reports to the Operations Manager. Read more * Benefits Help Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Please read the "Next steps" section for more information. * Benefits Help Review our benefits * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (available at **************************************************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Please submit a cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (*************************************************************** as a single PDF attachment by email to: ****************************** - subject line "Intake/Customer Service Clerk, Reference No. 25-07." Save the documents as one PDF, using your firstname_lastname. When the AO78 is filled out electronically and returned by email, the fillable form must first be resaved and submitted as a non-fillable PDF before submission, otherwise the form will appear blank. Applicants are not required to complete the AO78, page 5, Optional Background Information until the time of a conditional offer. Agency contact information Human Resources Email ****************************** Address US District Court, Western District of New York 2 Niagara Square Buffalo, NY 14202 US Next steps Only candidates selected for an interview will be notified and must travel at their own expense. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents Cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (available at **************************************************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help How to Apply Please submit a cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (*************************************************************** as a single PDF attachment by email to: ****************************** - subject line "Intake/Customer Service Clerk, Reference No. 25-07." Save the documents as one PDF, using your firstname_lastname. When the AO78 is filled out electronically and returned by email, the fillable form must first be resaved and submitted as a non-fillable PDF before submission, otherwise the form will appear blank. Applicants are not required to complete the AO78, page 5, Optional Background Information until the time of a conditional offer. Read more Agency contact information Human Resources Email ****************************** Address US District Court, Western District of New York 2 Niagara Square Buffalo, NY 14202 US Next steps Only candidates selected for an interview will be notified and must travel at their own expense. Read more Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Print Share * Email * Facebook * LinkedIn * Twitter Help Overview * Accepting applications * Open & closing dates 03/28/2025 to 04/25/2025 * Salary $41,785 - $67,931 per year * Pay scale & grade CL 23 * Location 1 vacancy in the following location: * Buffalo, NY * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Permanent - At-Will * Work schedule Full-time * Service Excepted * Promotion potential 24 - Promotion potential to CL-24 without further competition based on eligibility and needs of the office. * Job family (Series) * 0301 Miscellaneous Administration And Program * Supervisory status No * Security clearance Other * Drug test No * Financial disclosure No * Bargaining unit status No * Announcement number 25-07 * Control number 834439100 This job originated on **************** For the full announcement and to apply, visit ****************************** Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.
$41.8k-67.9k yearly 4d ago
Teller
M&T Bank 4.7
Teller Job 7 miles from Buffalo
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Primary Responsibilities: Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology Education and Experience Preferred: Bilingual based on branch needs Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationCheektowaga, New York, United States of America
$18-25.8 hourly 60d+ ago
Part-Time Teller
Cornerstone Community Federal Credit Union 3.3
Teller Job 21 miles from Buffalo
Accurately and efficiently process and record routine transactions for members / non-members. The successful candidate will negotiate checks, accept and disburse cash, process share deposits, share withdrawals, loan payments, VISA payments, money orders, gift cards, travel money cards and amusement park tickets. This is a frontline position and plays a fundamental role in achieving CCFCU's Member Journey Experience goals. *This position is part of the late Friday and Saturday rotation schedules. Essential Duties and Responsibilities: Handle member account transactions including, but not limited to: deposits, withdrawals, loan transactions, funds transfers, sale of money orders, gift cards, travel money cards, and amusement park tickets, Series EE Bonds. Perform file maintenance. (i.e. closing of an account) Maintain cash boxes at predetermined dollar level. Maintain constant recognition of the vulnerability of cash handling and check negotiations; periodically reviews security procedures and maintains high awareness of actions to take during and after criminal attack or other emergency situations. Must possess demonstrated knowledge of all cash handling and check cashing policies and procedures to ensure proper transaction execution. Call unusual circumstances and exceptional cases to management's attention to obtain approval for proper disposition. Assist in keeping address changes up to date. Responsible for processing required government reporting. Has a thorough knowledge of products and services and educates members of their availability. Be neat, punctual and professional in appearance and demeanor and adhere to safe work practices and procedures at all times. Always represent the best interests of the Credit Union in words and actions. Complete all required training. Other duties as assigned. Knowledge, Skills and Abilities: Computer literate including Microsoft Office, Word and Excel. Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. Able to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc. Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members and vendors. Employee must possess accuracy in the handling of cash and recording daily transactions. Duties require maximum public contact with the member and dictates that employee should strive to maintain an overall knowledge of the resources and services of the credit union and be conversant in alternatives for withdrawing funds, making loans, etc. Accordingly refer members to other personnel as situations warrant. Has a thorough knowledge of interest rates and dividends, how they are computed and disclosed, and is capable of discussing this with the member. Employee must maintain a cooperative attitude with other employees and help to maintain the friendliest atmosphere possible in the credit union office. Must strive to render the best possible service to all the membership. Must keep current with basic knowledge of all credit union programs and must thoroughly cross-sell all credit union products at every available opportunity. The ability to properly receive members, either by telephone or in person. Employee will follow any instructions, and perform other related duties, as may be required by management. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: High school Diploma or G.E.D, some college preferred. Minimum 2 years of experience with cash handling / check negotiating in a financial services environment. Bondable upon initial employment, and ability to maintain bondability throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. NOTE(S): Management reserves the right to change or reassign job duties or combine positions based on business needs at any time. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different
$31k-37k yearly est. 60d+ ago
Local to Buffalo NY_Multiple positions for Spanish speaking Bank Teller(KYC exp)
360 It Professionals 3.6
Teller Job In Buffalo, NY
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill multiple positions for Bank Tellers with experience on KYC(Know your customer ) policies in Buffalo NY. Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. Analysis of accounts and client information according to prescribed internal control policies and procedures. Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. Execute and review negative media alerts from client screening and escalate where necessary. Package client due diligence research and documentation for review by Relationship Managers. Meet production target volumes and dates as advised Communication with officers and other employees involved in the maintenance of internal control standards Qualifications Minimum of 3 years' experience with account opening and account opening documentation and/or operations background in Financial Institution-New Account opening experience (Individual/Joint, Corporations, Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience (Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry...) AML documentation (KYC) experience-Able to read, write and speak Spanish-Knowledge of Excel, Word and Access Well-developed written, verbal communication and interpersonal skills-Must be multi-tasked to be able to work in a fast pace environment-Ability to deal with all levels of personnel in a courteous and efficient manner Additional Information Local candidates are acceptable for this position.
$32k-37k yearly est. 30d ago
Teller
Niagaras Choice Federal C
Teller Job 16 miles from Buffalo
We passionately believe that our team is at their best when they have the opportunity to learn, collaborate and find new ways to solve our members' challenges, no matter what part of the business they are in. Join us in our journey for improving the lives of those in our community by being the helping hand that gives back! Job Description TITLE: MEMBER SERVICE REPRESENTATIVE- TELLER I REPORTS TO: BRANCH MANAGER STATUS: HOURLY NON-EXEMPT Purpose Perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Requirements Previous teller/cashier experience required. High school graduate or GED preferred. Computer literacy required. Duties and Responsibilities Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records. Cash share drafts/checks and process withdrawals; ensure proper identification is made for all members and shared branch members. Examine checks for endorsements and verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Promote cross-sell/help credit union products and services. Explain, promote, or sell products or services, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge of all related policies and procedures, rules, and regulations for the teller area, including robbery procedures. Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Proficient in all functions of electronic services. Ability to identify and refer opportunities to Member Service Representatives. Place appropriate holds on accounts. Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Enter payments properly into the computer. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Process daily TCR transactions (if applicable). Meets Level of standards of teller over/short policy (No. 38). Privacy/Confidentiality: ensure member information is secure. Perform clerical tasks such as quality control and scanning. Perform other duties as assigned.
$32k-38k yearly est. 60d+ ago
Teller
Northwest Bancorp, Inc. 4.8
Teller Job In Buffalo, NY
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: * Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals * Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. * Actively engage with and greet customers and take ownership to resolve any customer issues or concerns * Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed * Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. * Exceptional delivery of our 5 Culture Promises * Complete educational training as assigned and self-educate using bank designed programs and applications * Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings * Knowledge and adherence to all security and dual control processes * Responsible to participate in branch opening and closing tasks as needed * Protect the bank from unnecessary risk by following compliance, risk, and operational procedures * Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed * Work evening hours and weekends as scheduled, assigned, or necessary * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas * Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: * High School Diploma or equivalent preferred Work Experience: * Customer service experience preferred * Cash handling experience preferred * Banking and/or retail experience preferred The pay range for this position is generally $15.50 - $17.05 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$15.5-17.1 hourly 9d ago
Teller
Community Bank System, Inc. 4.6
Teller Job 49 miles from Buffalo
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer. Essential Responsibilities: Provide quality customer service and a positive banking experience by handling financial transactions (i. e. cashing checks, handling deposits/withdrawals, etc. ) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand direction and adhere to established policies and procedures Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels. Qualifications Education, Training and Requirements: High School Diploma or GED Required All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Skills: Basic math and computer skills Documentation skills with attention to detail Professional and friendly interpersonal and communication skills Clear thinking and ability to stay focused Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Experience: Prior customer service skills preferred Other Job Information Hours: 25. 0 hours/week Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $16. 50/Hr. Maximum USD $21. 53/Hr.
$29k-36k yearly est. 5d ago
Teller
Keybank 4.4
Teller Job 11 miles from Buffalo
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Responsibilities Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. Assumes responsibility for the efficient, effective, and accurate performance of teller functions. Proactively work to identify and resolve client servicing issues, escalating as needed Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker Assist clients in achieving their financial goals and objectives through the use of financial wellness tools Participate in morning huddles and end of day debriefs Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines. Review and maintain knowledge of product guides, fees, and policies to stay current on offerings Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications High School Diploma , GED, or equivalent business experience (required) Experience Qualifications Experience in a client service role (required) Experienced in cash handling (required) General understanding of PC with Windows based applications and calculator (required) Tactical Skills Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) Strong work ethic and high level of integrity Excellent Time management skills Personal Skills Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results Practical Skills Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management Storytelling: Describes storytelling techniques, concepts, and potential benefits Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18 to $22.60 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 06/21/2025 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
$18-22.6 hourly 1d ago
Customer Service Teammate
Go Car Wash
Teller Job 8 miles from Buffalo
TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
$15.5-17 hourly 60d+ ago
Summer Teller
Five Star Bank 3.9
Teller Job In Buffalo, NY
Kickstart Your Banking Career with Our Summer Teller Program! Looking to grow your career in consumer banking? Whether you're a recent graduate, a career changer, or re-entering the workforce, our paid training program provides the skills you need - no experience required. If you're a student who can work full-time, we also offer tuition reimbursement to help you complete your degree. Our Summer Teller Program is designed to provide you with real-world banking experience, offering valuable skills and insights into the financial industry. As a part of our team, you will gain hands-on experience in customer service, banking operations, and financial transactions, all while developing professional skills and a potential pathway to future career opportunities. At Five Star Bank, we put our customers' financial well-being at the heart of everything we do. Shape Your Future in Banking - Apply to our Student Teller Program today! Purpose: The Summer Teller will assist customers with their banking transactions while ensuring a high level of customer satisfaction. You will gain a solid understanding of banking procedures, from processing deposits and withdrawals to helping customers with inquiries about products and services. This position is perfect for individuals looking to enhance their communication, problem-solving, and cash-handling skills in a dynamic, customer-oriented environment. This Float position will be traveling within the assigned branch footprint of 2-3 branches to provide support to our teams. This role will begin in May, extending 10-12 weeks with opportunities to be extended past summer or with a full-time employment offer. Essential Functions: * Provide support to retail branch staff in assigned footprint. * Greets clients and prospective clients entering the office following established customer service guidelines. * Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally. * Maintains responsibility for a cash drawer and follows proper balancing procedures. * Supports daily operations of the office to include processing night deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needs. * Answer the phone within the office promptly and professionally. * Ensures compliance with security and audit procedures. * Understands and adheres to established policies and procedures. * Maintains knowledge of regulatory compliance requirements and completes assigned compliance training. * Develops and maintains knowledge of bank products and services. * Introduces customers to alternate banking channels including ATM/ITM and Digital * Identifies customer needs and refers to the appropriate team member/business partner. * Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work Job Related Qualifications: Required: * Education: High School Diploma or GED * Prior Experience: Prior Customer Service experience preferred * Licenses or Accreditation: None. Competencies: * Ability to make personal connections, engage clients, be courteous and professional. * Ability to successfully utilize multiple systems and applications accurately and simultaneously. * Knowledge of and ability to provide products and services available through retail banking. * Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations. * Strong organizational and time management skills * Ability to thrive in a team environment. * Strong mathematical, communication and interpersonal skills * Ability to learn and utilize new technology effectively and efficiently. Physical Requirements: * Able to regularly sit for prolonged periods of time. * Able to regularly stand for prolonged periods of time. Able to travel: * Frequently * Extensive computer usage is required. Ability to work: * Evenings * Occasionally * Weekends * Occasionally This job description is not exhaustive. The Summer Teller may be required to perform other duties as assigned. The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.
$32k-36k yearly est. 5d ago
Relationship Banking Representative
Community Bank, N.A 3.9
Teller Job 29 miles from Buffalo
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i. e. , opening of accounts, cashing checks, etc. ) with professionalism Determine customer needs, explain and sell products and services Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience Telephone customers to schedule sales appointments and promote products suitable to the customer's needs Participate in branch prospecting efforts and sales initiatives Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand directions and adhere to established policy and procedures Able to remain focused and organized to successfully complete responsibilities Actively participate in branch meetings and training to enhance knowledge and development of skills Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels. Qualifications Education, Training and Skills Requirements: High School Diploma or GED required Excellent interpersonal and communication skills Accurate and proficient math skills Documentation skills with attention to detail Clear thinking and ability to remain focused Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Internal product knowledge and teller training (provided after hire) Experience/Other: Two (2) years of customer service and/or banking normally required All applicants must be 18 years of age or older. Other Job Information Hours: 35 hours per week. Some Saturday hours and travel required. Location: Springville: Cascade Dr Branch (235 S. Cascade Dr. , Springville NY) will work in various branch offices in a defined geographical area. Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $18. 25/Yr. Maximum USD $24. 71/Yr.
$37k-42k yearly est. 6d ago
Part Time (30 Hours) Associate Banker-ME - -Broadway and Penora Depew, NY
JPMC
Teller Job 9 miles from Buffalo
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience
$70k-144k yearly est. 12d ago
Part Time Associate Banker ME- Broadway & Penora (30 Hours)- Depew, NY
246761-Legacy West Campus Branch
Teller Job 9 miles from Buffalo
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience
$70k-144k yearly est. 29d ago
Universal Banker
Evans Bancorp, Inc. 3.6
Teller Job In Buffalo, NY
Are you looking for a career in an exciting and ever-changing field? We offer a dynamic employment experience offering plenty of learning and development opportunities, providing access to various career pathways in the banking industry. Our Westminster Commons branch is hiring a customer-focused Universal Banker to help clients discover products and services that fit their needs. Universal Bankers are exposed to many aspects of banking and perform many functions. What makes us a "Certified Great Place to Work"? We provide a safe work environment to allow our associates to properly attend to the needs of our clients, while ensuring proper health and safety precautions are in place. Additional benefits include paid Federal Holidays, sixteen hours of paid volunteer time along with competitive wages. What we offer: * An inclusive and collaborative environment where good listeners with high standards thrive * A growing organization where people are engaged and empowered to solve problems and make decisions * Frequent, timely coaching sessions to enable professional growth * The ability to leverage your strengths and passions while making a lasting impact on the community * Competitive compensation and benefits * Paid volunteer time to contribute to the betterment of the communities we serve What we ask of you: * Address needs and work to solve customer problems through active listening * Utilize an in-depth knowledge of Evans products and services to be able to identify referral opportunities and recommend appropriate solutions to new and existing clients to achieve referral goals * Able to identify opportunities by asking probing questions to better understand the customer's needs and work in deepening their relationship with the bank and affiliates * Successfully assist customers with banking transactions including but not limited to deposit functions, account openings, and retail loan services * Adhere to customer service standards while addressing customer service needs and resolving customer issues and requests * Process currency precisely and maintain established cash levels throughout the branch while working within approved authority levels * Maintain main vault cash, checks and related data including cash orders and shipments to Federal Reserve and money transfers to and from tellers * Work collaboratively with Branch Staff to continue the success of the branch by fostering a positive and team focused environment * Consistently seek opportunities to creatively make something better * Get excited about making an impact * Maintain confidentiality while handling all customer (internal and/or external) information * Uphold established regulatory requirements, including operational policies and procedures for processing customer transactions * Other duties as assigned Experience and competencies: * Previous Teller or related banking experience required * Notary public or willingness to obtain within 180 days * Fully cross functional demonstrating strong knowledge of bank operations and in-depth knowledge of bank products and services * You pleasantly embrace change and demonstrate a consistent energy in achieving your goals whether through individual or team initiatives * You have the ability to consistently deliver superior customer service through excellent communication and strong active listening * You demonstrate a self-starter attitude and take initiative and ownership in your work product * Comfortable using multiple computer software systems when assisting customers * Compliance with Evans' policies and procedures, and Federal/ State regulations This position is anticipated to pay a base rate between $17.50/hourly and $20.18/hourly. This rate does not include potential incentive pay and benefits paid for by the company which may be in addition to the base rate of pay. The base rate of pay is determined by factors such as required experience, skill set needed, business impact of position, value of budget oversight and people management, among other factors. Your Talent Acquisition Specialist will be able to answer specific questions you may have regarding the base pay range for this position. Evans Bancorp, Inc. announced that on September 9, 2024, it entered into a definitive agreement to merge with NBT Bancorp. NBT Bank, N.A., is a full-service community bank headquartered in Norwich, NY. The transaction is anticipated to close in the second quarter of 2025, subject to the satisfaction of customary closing conditions, including approval by the shareholders of Evans and the receipt of required regulatory approvals. Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Evans and its subsidiaries, where employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status and any other category protected by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to associates.
$17.5-20.2 hourly 22d ago
Universal Banker
Evans Bank 3.6
Teller Job In Buffalo, NY
Are you looking for a career in an exciting and ever-changing field? We offer a dynamic employment experience offering plenty of learning and development opportunities, providing access to various career pathways in the banking industry. Our Westminster Commons branch is hiring a customer-focused Universal Banker to help clients discover products and services that fit their needs. Universal Bankers are exposed to many aspects of banking and perform many functions. What makes us a "Certified Great Place to Work”? We provide a safe work environment to allow our associates to properly attend to the needs of our clients, while ensuring proper health and safety precautions are in place. Additional benefits include paid Federal Holidays, sixteen hours of paid volunteer time along with competitive wages. What we offer: An inclusive and collaborative environment where good listeners with high standards thrive A growing organization where people are engaged and empowered to solve problems and make decisions Frequent, timely coaching sessions to enable professional growth The ability to leverage your strengths and passions while making a lasting impact on the community Competitive compensation and benefits Paid volunteer time to contribute to the betterment of the communities we serve What we ask of you: Address needs and work to solve customer problems through active listening Utilize an in-depth knowledge of Evans products and services to be able to identify referral opportunities and recommend appropriate solutions to new and existing clients to achieve referral goals Able to identify opportunities by asking probing questions to better understand the customer's needs and work in deepening their relationship with the bank and affiliates Successfully assist customers with banking transactions including but not limited to deposit functions, account openings, and retail loan services Adhere to customer service standards while addressing customer service needs and resolving customer issues and requests Process currency precisely and maintain established cash levels throughout the branch while working within approved authority levels Maintain main vault cash, checks and related data including cash orders and shipments to Federal Reserve and money transfers to and from tellers Work collaboratively with Branch Staff to continue the success of the branch by fostering a positive and team focused environment Consistently seek opportunities to creatively make something better Get excited about making an impact Maintain confidentiality while handling all customer (internal and/or external) information Uphold established regulatory requirements, including operational policies and procedures for processing customer transactions Other duties as assigned Experience and competencies: Previous Teller or related banking experience required Notary public or willingness to obtain within 180 days Fully cross functional demonstrating strong knowledge of bank operations and in-depth knowledge of bank products and services You pleasantly embrace change and demonstrate a consistent energy in achieving your goals whether through individual or team initiatives You have the ability to consistently deliver superior customer service through excellent communication and strong active listening You demonstrate a self-starter attitude and take initiative and ownership in your work product Comfortable using multiple computer software systems when assisting customers Compliance with Evans' policies and procedures, and Federal/ State regulations This position is anticipated to pay a base rate between $17.50/hourly and $20.18/hourly. This rate does not include potential incentive pay and benefits paid for by the company which may be in addition to the base rate of pay. The base rate of pay is determined by factors such as required experience, skill set needed, business impact of position, value of budget oversight and people management, among other factors. Your Talent Acquisition Specialist will be able to answer specific questions you may have regarding the base pay range for this position. Evans Bancorp, Inc. announced that on September 9, 2024, it entered into a definitive agreement to merge with NBT Bancorp. NBT Bank, N.A., is a full-service community bank headquartered in Norwich, NY. The transaction is anticipated to close in the second quarter of 2025, subject to the satisfaction of customary closing conditions, including approval by the shareholders of Evans and the receipt of required regulatory approvals. Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Evans and its subsidiaries, where employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status and any other category protected by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to associates.
$17.5-20.2 hourly 55d ago
Floating Seasonal Teller (Western New York)
Tompkins Financial Corporation 4.0
Teller Job 36 miles from Buffalo
Overview Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. Helps build relationships with client by connecting them with other team members who can help them address their financial needs. Works under close supervision with limited decision-making authority. Responsibilities Perform a variety of duties quickly and accurately to support the paying and receiving function of the branch of which the following are illustrative: Accept and process deposit transactions. Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available. Sell Cashier's Checks. Redeem EE Savings Bonds. Issue approved cash advances on Company accepted credit cards. Transfer funds between accounts as required. May accept and process utility payments. Accept and process all types of loan payments and credit card payments. Maintain an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc. Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly and efficiently on a daily basis. Prepare and review reports relating to the function, e. g. Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc. Process night deposit, mail deposit, ATM deposit and courier deposit transactions Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate. Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary. Verify and wrap coin and/or currency for vault control purposes. Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place. Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same. Provide safe deposit box service to customers. Work Saturdays and evenings as required; open and close the branch as required. All other duties as assigned. Qualifications A high school diploma or equivalent preferred. Cash handling experience in banking, cash office or retail setting. Six(6) months to one(1) year of experience is preferred. Excellent customer service skills. Exemplary organizational, problem-solving and communication skills. Ability to follow precise directions. Ability to operate teller equipment and learn banking systems quickly. Proficient PC skills. Moderate typing and ability to operate various office machines. EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here Pay Range USD $16. 25 - USD $17. 00 /Hr.
$16 hourly 14d ago
Part Time (30 Hours) Associate Banker ME- East Aurora Grey St, East Aurora, NY
Jpmorgan Chase & Co 4.8
Teller Job 16 miles from Buffalo
JobID: 210604101 JobSchedule: Part time JobShift: Base Pay/Salary: East Aurora,NY $20.00-$23.17 We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities * Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings * Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients * Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals * Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn * Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want * Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience Required qualifications, capabilities, and skills * 6+ months of customer service experience * High school diploma or GED equivalent Preferred qualifications, capabilities, and skills * Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures * Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills * Strong desire and ability to influence, educate, and connect customers to technology * Cash handling experience
$30k-68k yearly est. 22d ago
Relationship Banking Associate
Nbtbancorp
Teller Job In Buffalo, NY
Pay Range: $17.50 - $19.62The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: High School Diploma or Equivalent Minimum one year experience in related banking positions or equivalent sales/customer service experience Skills and Abilities: Excellent listening & communication skills Ability to approach, identify and have conversations with customers and identify needs and opportunities Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills Ability to function in a fast paced, ever-changing environment Ability to work well with people as a team Proficient computer skills Tasks Performed: 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company. 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner. 5% Participates in community events that support efforts with the Community Reinvestment Act CRA. 5% Performs other duties as assigned and required. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 50% of time Move about within or between locations Bend, Twist, Crouch, Squat Move Objects to Maximum 20 lbs Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
$17.5-19.6 hourly 14m ago
Teller
M&T Bank 4.7
Teller Job 7 miles from Buffalo
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Cheektowaga, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
$18-25.8 hourly 19d ago
Part-Time Teller
Cornerstone Community Federal Credit Union 3.3
Teller Job 21 miles from Buffalo
Accurately and efficiently process and record routine transactions for members / non-members. The successful candidate will negotiate checks, accept and disburse cash, process share deposits, share withdrawals, loan payments, VISA payments, money orders, gift cards, travel money cards and amusement park tickets. This is a frontline position and plays a fundamental role in achieving CCFCU's Member Journey Experience goals. *This position is part of the late Friday and Saturday rotation schedules. Essential Duties and Responsibilities: Handle member account transactions including, but not limited to: deposits, withdrawals, loan transactions, funds transfers, sale of money orders, gift cards, travel money cards, and amusement park tickets, Series EE Bonds. Perform file maintenance. (i.e. closing of an account) Maintain cash boxes at predetermined dollar level. Maintain constant recognition of the vulnerability of cash handling and check negotiations; periodically reviews security procedures and maintains high awareness of actions to take during and after criminal attack or other emergency situations. Must possess demonstrated knowledge of all cash handling and check cashing policies and procedures to ensure proper transaction execution. Call unusual circumstances and exceptional cases to management's attention to obtain approval for proper disposition. Assist in keeping address changes up to date. Responsible for processing required government reporting. Has a thorough knowledge of products and services and educates members of their availability. Be neat, punctual and professional in appearance and demeanor and adhere to safe work practices and procedures at all times. Always represent the best interests of the Credit Union in words and actions. Complete all required training. Other duties as assigned. Knowledge, Skills and Abilities: Computer literate including Microsoft Office, Word and Excel. Deep understanding of how a credit union functions, and the value it brings to its member's and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. Able to communicate effectively both orally and in writing and generate grammatically correct written reports, letters, memorandums, etc. Excellent interpersonal communication skills and be able to establish working relationships and interact effectively with a wide range of individuals, members and vendors. Employee must possess accuracy in the handling of cash and recording daily transactions. Duties require maximum public contact with the member and dictates that employee should strive to maintain an overall knowledge of the resources and services of the credit union and be conversant in alternatives for withdrawing funds, making loans, etc. Accordingly refer members to other personnel as situations warrant. Has a thorough knowledge of interest rates and dividends, how they are computed and disclosed, and is capable of discussing this with the member. Employee must maintain a cooperative attitude with other employees and help to maintain the friendliest atmosphere possible in the credit union office. Must strive to render the best possible service to all the membership. Must keep current with basic knowledge of all credit union programs and must thoroughly cross-sell all credit union products at every available opportunity. The ability to properly receive members, either by telephone or in person. Employee will follow any instructions, and perform other related duties, as may be required by management. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: High school Diploma or G.E.D, some college preferred. Minimum 2 years of experience with cash handling / check negotiating in a financial services environment. Bondable upon initial employment, and ability to maintain bondability throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. NOTE(S): Management reserves the right to change or reassign job duties or combine positions based on business needs at any time. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different
$31k-37k yearly est. 7d ago

Learn More About Teller Jobs

How much does a Teller earn in Buffalo, NY?

The average teller in Buffalo, NY earns between $29,000 and $41,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average Teller Salary In Buffalo, NY

$35,000

$29,00010%

$35,000Median

$41,00090%

What are the biggest employers of Tellers in Buffalo, NY?

The biggest employers of Tellers in Buffalo, NY are:

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How much does a Teller earn in Buffalo, NY?

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