Part Time Teller
Teller Job 103 miles from Bedford
What we can offer you: Career Growth - promotional opportunities Incentive program based on performance Paid Time Off (PTO) Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Employee Stock Purchase Plan
The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position's work schedule involves occasional evenings/Saturdays, temporarily working at other assigned banking center locations based on staffing needs.
Position Responsibilities:
Customer Experience:
Introduce and refer customers to the platform through routine interactions
Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulations and security procedures, and completes necessary documents. Use the provided electronics to document all transactions during their shift. Reconcile all transactions during and at the end of their shift. Maintains customer confidence and protects bank operations by keeping information confidential. Resolve basic customer complaints. Impact the customer experience following defined customer experience guidelines and other customer experience behaviors and feedback as needed.
Marketing Activities:
Complete assigned daily planning activities. Act as a digital ambassador to transition customers to digital solutions. Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
Operational Risk:
Ensure compliance with applicable federal, state and local laws and Regulations, and Comerica's policies and procedures. Ensure compliance and completion of necessary compliance related training. Adhere to all Banking Center Risk Assessment and Compliance Standards. Control and mitigate losses by following policies and procedures.
Partnership:
Consistently impact the efforts that improve Banking Center Collaboration. Identify opportunities to add value to customers by introducing them to partners.
Position Qualifications:
6 months of Retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college
1 year of experience in customer service
1 year of experience with personal computer, systems data entry or internet search
Preferred Qualifications:
Cash handling experience in a retail or financial services environment Proficient with utilizing and navigating a computer system
Work Best Category:
Category A - 100% in the office
Hours:
Tuesday-Thursday 8:30am-5:30pm; Rotating Sat 8:30am-12:30pm
Salary:
To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
Teller
Teller Job 77 miles from Bedford
Full Time Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services. Essential Functions: * Welcoming customers to the bank in a warm, friendly manner.
* Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
* Accepting loan payments, issuing money orders, cashier checks, and foreign currency.
* Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
* Product knowledge to better help new and existing customers with their banking needs.
* Performing other duties as required by the position.
Requirements
* 2 years of previous experience as a Teller preferred.
* Cash handling experience and/or customer service experience required.
* Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
* Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
* High school diploma or equivalent, with a minimum 3.0 GPA preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Senior Teller
Teller Job 103 miles from Bedford
Henry Ford College presents an opportunity for a Senior Teller in the Cashier's Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of completing teller window transactions directly related to internal and external customer service and updating student and non-student receivable accounts. This individual must be discreet with sensitive information. They must be service oriented and motivated to deliver high levels of customer service.
Core Competencies and Qualifications
Education: Associate degree in business or related field or a combination of education and relevant experience may be considered.
Experience:
Minimum of one year of teller/banking experience.
Minimum one year of customer service experience.
Understanding and commitment to HFC Mission.
Basic knowledge of Excel software.
Passing scores and demonstrated proficiency on testing: numerical proofreading, office math, spreadsheet, customer service mindset.
Problems Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Building Cooperative Teams - Encourages and builds mutual trust, respect and cooperation among team members; seizes opportunities and utilizes creative methods to build team cooperation and cohesion.
Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work.
Additional Unique Competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Dependability and Reliability - Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Demonstrates regular and punctual attendance; rarely is late for meetings or appointments.
Self Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
Preferred Qualifications:
Experience in a student information system such as Ellucian/Datatel, Banner or PeopleSoft preferred.
Essential Duties and Responsibilities including but not limited to
Process cash, check or credit card transactions for tuition, fines, loans, travel advances or other services.
Disburse pre-approved monies for advances, loans, grants, scholarships, and imprest funds (petty cash).
Collect payments and maintain related records.
Monitor and balance cash drawers and prepare daily cash reports.
Prepare and file cash receipt tickets.
Place and remove student financial holds.
Process cash deposits.
Assist with preparation and review of refund vouchers.
Maintain office files, logs and record keeping systems.
Interpret student accounts and respond to inquiries.
Process student account adjustments.
Process nightly teller drawer reconciliation to CREN session.
Prepare monthly petty cash reconciliation.
Process daily non-student related (SR) log posting.
Process EZPay account adjustments and payments.
Perform other duties as assigned.
Additional Information
While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically , and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be as assigned. For applicants viewing this ad from an external site, please go to hfcc.edu/jobs to apply.
Teller - Full Time
Teller Job 90 miles from Bedford
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Teller at our Plymouth branch. This position is also eligible to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Bereavement Pay
Holiday pay at 8 hours per observed holiday
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Cash Management Service Teller
Teller Job 89 miles from Bedford
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Pay Rate: $19/hour
Shift: 7:30/8am- Shift Over (Expect an 8-10 hour day)
Job Description
As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Responsibilities
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
Ability to read, count, add, subtract, write and record numbers
Ability to perform simple computer data entry
Ability to use calculator by touch
Working Conditions
· Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
· Work is performed in a room or work area within a vault with little or no exposure to outside light
· Work is perform
Essential Functions/Job Qualifications
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 62 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 54 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
· Vacation and Sick Time (PTO) as well as Paid Holidays
· Health & Dental Insurance
· Vision Insurance
· 401(k) Plan
· Basic Life Insurance Plan
· Voluntary Life Insurance Plan
· Flexible Spending and Health Savings Account
· Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Video Teller (Not Remote)
Teller Job 99 miles from Bedford
Essential Duties and Responsibilities:
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member service.
Through video transmission via the ITM process a variety of lobby and drive thru financial transactions including, but not limited to, deposits, payments, transfers, check cashing and withdrawals. Ensures that proper endorsements and identification are obtained and follows credit union policies and procedures.
Maintain thorough knowledge of the credit unions' products and procedures, while strongly advocating our digital channels and always educating members on the ease of these services.
Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
Process all member requests, i.e. cash share drafts/checks and process withdrawals;, cash advances, etc.
Balance checks and electronic entries at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor as necessary.
Review items presented via remote channels (ATM/ITM, Mobile, Merchant). Review to include, but not limited to image quality standards and proper endorsements, loss prevention procedures, and account status and history. Deliver compliance notices to members as required based on item review.
Other duties as assigned.
The employee is responsible for reading and shall strictly adhere to all policies, rules and regulations, and training that have been or that may hereafter be established by or applicable to Company for the conduct of its employees, and further, Employee shall strictly adhere to all the provisions of the Company's handbook(s).
Directions Credit Union is an Equal Opportunity Employer AA M/F/Vet/Disability or other characteristic protected under federal, state, or local law.
Teller (Account Specialist)
Teller Job 62 miles from Bedford
We are a growing, dynamic company and actively hiring for teller positions. Do you have the following?
Previous experience as a bank teller
Previous cash handling and balancing your own drawer
Previous customer service experience such as building relationships through conversation.
Previous sales experience offering products and meeting monthly goals.
Then we invite you to apply for the Teller Account Specialist position!
Location: Onsite in Manchester, MI
Position: Account Specialist (Teller)
Wage: Competitive wage starting at $17.31
Benefits start on day one: Health, Dental, Vision, Responsible Time Off
All offers of employment are contingent upon background screens.
The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved.
Essential Job Functions
Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals.
Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements.
Community Advocate: Serves as a credit union representative while in the community.
Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members.
Competencies Required
People-focused and Strong Communication: Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability, and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures.
Engaged and Collaborative: The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness.
Humbly Confident and Inquisitive: Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.
Key Accountability Items:
Support and Collaborate with Branch Team
Accuracy of Transactions
Uphold GREAT service standards.
Personal Scorecard Results
Requirements:
A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.
The Ideal Candidate:
Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team.
Ability to direct other team members and coach others.
Knowledge of credit union products, services, policies, core processes, and procedures
Ability to provide supervisory leadership of professional- and intermediate-level staff.
Demonstrated member-focused strategy skills.
Demonstrated skill in gathering, reporting, and summarizing trends in data.
Ability to express oneself clearly and articulately both orally and in writing.
Ability to make decisions and take initiative in problem resolution.
Ability to exercise tact and responsibility when handling confidential information.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship.
Essential physical requirements such as standing, stooping, or tying.
Must be able to remain stationary 50% of the time.
The person in this position must occasionally move about inside the office to access CDMs, vaults, etc.
Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer.
Physical effort/lifting, such as up to 20 pounds.
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
Teller I (Full Time-Dearborn)
Teller Job 103 miles from Bedford
Chief Financial Credit Union Teller I
Department:
Branch Operations
Grade:
4
Reports To:
Branch Manager, Assistant Branch Manager
Classification:
Non-Exempt
Supervises Direct:
None
Supervises Indirect:
None
Approved By:
Effective Date:
01/01/2021
Revised Date:
08/03/2021
Role:
As the entry level position in Branch Operations, an individual in this role is primarily responsible for responding to and processing member transactions and inquiries. This individual will maintain a strong knowledge of Credit Union products and procedures to provide outstanding member service.
Essential Functions & Responsibilities:
E
40%
Receives and accurately processes member financial transactions, including but not limited to: deposits, withdrawals, account histories, wires and loan payments; sells money orders, gift cards and cashier checks to members; transfers amounts from member accounts as directed.
E
20%
Respond to and handle member requests across multiple platforms including but not limited to: print debit cards and reset pins, check orders, stop payments, online banking requests and reloadable/gift cards. Also perform a variety of miscellaneous tasks including filing, copying, data input, and answering the telephone.
E
15%
Verify member information and security and maintain/update member and Credit Union records including but not limited to: check holds, secured and uncollected funds, CTRs, SARs.
E
10%
Balance cash drawer and accurately complete all end of day tasks accurately and efficiently.
E
10%
Provide friendly, professional, and confidential service to all members and associates, and maintain knowledge of all products and services the Credit Union offers.
N
5%
Performs other job-related duties as assigned.
Performance Measurements:
1.
Provide informed, professional and accurate service and support to all members and associates by responding to all requests promptly.
2.
Accurately post transactions and balance cash drawer daily in accordance with established Credit Union policies and procedures.
3.
Maintain a clear understanding of all current products and procedures within the Credit Union.
4.
Maintain a dependable record of attendance and timeliness.
5.
Maintain a professional work environment and businesslike appearance.
6.
Process member transactions with zero unresolved errors and accurately record daily balances within 15 minutes of closing time.
7.
Uphold Chief Financials' Core Values:
• Integrity in all Relationships: Strive to do what is right for the Credit Union, employees and membership with each interaction
• Social Responsibility is Everyone's Responsibility: All employees of the organization should seek ways to help the members of the communities we serve to live a better life each day
• Perseverance Leads to Answers: Never stop trying to find a solution
Knowledge and Skills:
Experience
The role can be learned in hours, days, or weeks.
Education
A high school education or GED.
Interpersonal Skills
Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills
General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate encoding, coin counting, and cash counting machines. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to process work; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies weighing up to 20 pounds.
Work Environment
This job operates in a professional office environment within one of the credit union branches or its' Headquarters. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
View all jobs at this company
Part-Time Teller - Garden City
Teller Job 97 miles from Bedford
Part-time Description
PSCU is seeking a driven, friendly, and professional individual to join our team! We are looking for a Part-Time Teller for our Garden City branch.
As a teller you will be responsible for providing excellent customer service to our members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers also respond to member requests and inquiries and help build positive member relationships by making recommendations about bank products and services.
About the Role
Handles transactions accurately and efficiently for members by accepting account deposits and withdrawals, verifying cash and endorsement of checks
Recommend products and educate members to help meet their financial goals
Perform routine member service requests
Maintain a member-centric “can-do” professional attitude
Make fraud prevention, security, and accuracy a top priority
Requirements
18 years or older with a High School Diploma or GED
Strong interpersonal skills
Ability to identify and recognize opportunities to enhance the customer experience
Demonstrates the ability to perform job responsibilities independently
Basic computer and math skills
Preferred Qualifications
Financial institution experience
Previous cash handling experience
Excellent customer service and communication skills
Sales experience
Job Expectations
Ability to stand for extended periods of time
Required to work some Saturday's
What we offer
Competitive wages
Career Growth / Robust Training Program
Work Life Balance
Top quality health insurance (Full Time)
Paid Time Off (accrued and available for use immediately)
Paid holidays (Full Time)
Banking hours / Closed on Sunday's
Tuition Reimbursement
Employer Provided Retirement Benefits
401(K) Plan
Dental & Vision Insurance (Full Time)
Short & Long-Term Disability (Full Time)
Life Insurance (Full Time)
About Us:
We are a community-based credit union delivering financial services, education, and support to our members all over the Metro Detroit area for over 70 years. We really care about our employees and take pride in offering a fun and engaging work environment. Our values are simple but truly define who we are: Family spirit, Always learning, Community involvement, Teamwork, and Serving our members.
To apply, please complete the online application and attach an up-to-date resume.
Teller
Teller Job 109 miles from Bedford
Location : Address 5057 Woodward Ave Location : City Detroit Location : Postal Code 48202 Responsibilities
We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.
Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler's checks). Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at a drive-thru window.
Responsibilities:
Provides the following services for members, in person, by telephone or by mail.
Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.
Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.
Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.
Redeems US Savings Bonds and balance ATM.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis. Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.
Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.
Exceeds all member service standards of the credit union.
Being an advocate of Michigan First culture.
Qualifications
High school diploma or general education degree (GED).
6-12 months of related experience and/or training; or equivalent combination of education and experience.
Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
Ability to operate standard office technology, equipment and tools.
Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
Ability to stand during all periods of time spent at the teller window.
Has sound interpersonal skills and is cooperative and positive.
May occasionally be required to lift and/or move up to 50 pounds.
Who We Are
Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
500 team members
32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
Industry leader in community support and charitable giving through the Michigan First Foundation
Member Services Call Center operates 24/7/365
Over $1.5 Billion in assets
Awards Michigan First Credit Union has been the proud recipient of:
2024 Best & Brightest in the Nation
2024 Best & Brightest in Metro Detroit
2024 Best & Brightest in West Michigan
2024 Best Credit Unions to Work For
2024 Crain's Cool Places to Work
2024 Detroit Free Press Top Workplaces
2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Benefits and perks of joining our award-winning team include:
Very competitive pay
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Michigan First Credit Union is an Equal Opportunity Employer.
Part Time Teller - Livonia branch
Teller Job 96 miles from Bedford
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Livonia branch is seeking a part time Teller to join their team.
This position starts at $16.50/hour.
This position averages 20-25 hours per week.
What You'll Do:
* Efficiently process daily work in a multi-tasking environment.
* Accurately process teller transactions and maintain cash balancing standards.
* Adhere to all policy and procedures, including branch compliance and security procedures.
* Provide superior service to prospective and existing members.
* Maintain product and service knowledge to assist our members.
* Meet individual referral goals and service standard expectations.
* Assist in any area of the branch as needed.
What You'll Need:
* High school diploma or equivalent.
* Customer service, cash handling, and balancing experience.
* Strong computer skills.
* Attention to detail.
* Ability to function as a team player in a fast paced, goal-oriented environment.
* Excellent communication skills to discuss and refer our products and services to members.
* Ability to move or lift up to 50 lbs., usually coin.
* Saturday hours required on a rotational schedule.
* Flexible work schedule.
Universal Banker
Teller Job 105 miles from Bedford
***$1,500 SIGNING BONUS AVAILABLE FOR A LIMITED TIME!! APPLY TODAY!!***
State Bank, a growing community bank, has an exciting employment opportunity in our Walbridge office! We are looking for a Full Time Universal Banker to join our dynamic team of sales and service professionals.
We offer an extensive benefits package including competitive compensation, retirement savings plans, medical/dental/vision, company-paid life and AD&D insurance, paid time off, short and long term disability, quarterly incentives, and more!
In addition, State Bank strives to give back to the community. State Bank GIVES (Gathering Individuals to Volunteer, Empower and Serve) is a Volunteer program created to provide local non-profit organizations access to State Bank employees who volunteer their time to make a difference in the lives of the people and communities we serve.
Apply today and see why State Bank is a great place to work!
Equal Opportunity Employer
Part Time Teller
Teller Job 101 miles from Bedford
What we can offer you: Career Growth - promotional opportunities Incentive program based on performance Paid Time Off (PTO) Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Employee Stock Purchase Plan
The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position's work schedule involves occasional evenings/Saturdays, temporarily working at other assigned banking center locations based on staffing needs.
Position Responsibilities:
Customer Experience:
Introduce and refer customers to the platform through routine interactions
Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulations and security procedures, and completes necessary documents. Use the provided electronics to document all transactions during their shift. Reconcile all transactions during and at the end of their shift. Maintains customer confidence and protects bank operations by keeping information confidential. Resolve basic customer complaints. Impact the customer experience following defined customer experience guidelines and other customer experience behaviors and feedback as needed.
Marketing Activities:
Complete assigned daily planning activities. Act as a digital ambassador to transition customers to digital solutions. Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
Operational Risk:
Ensure compliance with applicable federal, state and local laws and Regulations, and Comerica's policies and procedures. Ensure compliance and completion of necessary compliance related training. Adhere to all Banking Center Risk Assessment and Compliance Standards. Control and mitigate losses by following policies and procedures.
Partnership:
Consistently impact the efforts that improve Banking Center Collaboration. Identify opportunities to add value to customers by introducing them to partners.
Position Qualifications:
6 months of Retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college
1 year of experience in customer service
1 year of experience with personal computer, systems data entry or internet search
Preferred Qualifications:
Cash handling experience in a retail or financial services environment Proficient with utilizing and navigating a computer system
Work Best Category:
Category A - 100% in the office
Hours:
Monday - Friday 8:30 am - 5:30 pm, some Saturday 8:30 - 12:30. Part time hours will be scheduled within these times (approx. 25 hours).
Salary:
To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
Senior Teller
Teller Job 103 miles from Bedford
Henry Ford College presents an opportunity for a Senior Teller in the Cashier's Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of completing teller window transactions directly related to internal and external customer service and updating student and non-student receivable accounts. This individual must be discreet with sensitive information. They must be service oriented and motivated to deliver high levels of customer service.
* Education: Associate degree in business or related field or a combination of education and relevant experience may be considered.
* Experience:
* Minimum of one year of teller/banking experience.
* Minimum one year of customer service experience.
* Understanding and commitment to HFC Mission.
* Basic knowledge of Excel software.
* Passing scores and demonstrated proficiency on testing: numerical proofreading, office math, spreadsheet, customer service mindset.
* Problems Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
* Building Cooperative Teams - Encourages and builds mutual trust, respect and cooperation among team members; seizes opportunities and utilizes creative methods to build team cooperation and cohesion.
* Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work.
Additional Unique Competencies:
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Dependability and Reliability - Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Demonstrates regular and punctual attendance; rarely is late for meetings or appointments.
* Self Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
Preferred Qualifications:
* Experience in a student information system such as Ellucian/Datatel, Banner or PeopleSoft preferred.
* Process cash, check or credit card transactions for tuition, fines, loans, travel advances or other services.
* Disburse pre-approved monies for advances, loans, grants, scholarships, and imprest funds (petty cash).
* Collect payments and maintain related records.
* Monitor and balance cash drawers and prepare daily cash reports.
* Prepare and file cash receipt tickets.
* Place and remove student financial holds.
* Process cash deposits.
* Assist with preparation and review of refund vouchers.
* Maintain office files, logs and record keeping systems.
* Interpret student accounts and respond to inquiries.
* Process student account adjustments.
* Process nightly teller drawer reconciliation to CREN session.
* Prepare monthly petty cash reconciliation.
* Process daily non-student related (SR) log posting.
* Process EZPay account adjustments and payments.
* Perform other duties as assigned.
While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be required as assigned. For applicants viewing this ad from an external site, please go to hfcc.edu/jobs to apply.
Teller (Account Specialist)
Teller Job 62 miles from Bedford
We are a growing, dynamic company and actively hiring for teller positions. Do you have the following?
Previous experience as a bank teller
Previous cash handling and balancing your own drawer
Previous customer service experience such as building relationships through conversation.
Previous sales experience offering products and meeting monthly goals.
Then we invite you to apply for the Teller Account Specialist position!
Location: Onsite in Manchester, MI
Position: Account Specialist (Teller)
Wage: Competitive wage starting at $17.31
Benefits start on day one: Health, Dental, Vision, Responsible Time Off
All offers of employment are contingent upon background screens.
The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved.
Essential Job Functions
Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals.
Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements.
Community Advocate: Serves as a credit union representative while in the community.
Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members.
Competencies Required
People-focused and Strong Communication : Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability, and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures.
Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness.
Humbly Confident and Inquisitive : Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.
Key Accountability Items:
Support and Collaborate with Branch Team
Accuracy of Transactions
Uphold GREAT service standards.
Personal Scorecard Results
Requirements:
A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.
The Ideal Candidate:
Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team.
Ability to direct other team members and coach others.
Knowledge of credit union products, services, policies, core processes, and procedures
Ability to provide supervisory leadership of professional- and intermediate-level staff.
Demonstrated member-focused strategy skills.
Demonstrated skill in gathering, reporting, and summarizing trends in data.
Ability to express oneself clearly and articulately both orally and in writing.
Ability to make decisions and take initiative in problem resolution.
Ability to exercise tact and responsibility when handling confidential information.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship.
Essential physical requirements such as standing, stooping, or tying.
Must be able to remain stationary 50% of the time.
The person in this position must occasionally move about inside the office to access CDMs, vaults, etc.
Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer.
Physical effort/lifting, such as up to 20 pounds.
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
Full-Time Teller - Romulus
Teller Job 96 miles from Bedford
Full-time Description
PSCU is seeking a driven, friendly, and professional individual to join our team! We are looking for a Full-Time Teller for our Romulus branch.
As a teller you will be responsible for providing excellent customer service to our members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers also respond to member requests and inquiries and help build positive member relationships by making recommendations about bank products and services.
About the Role
Handles transactions accurately and efficiently for members by accepting account deposits and withdrawals, verifying cash and endorsement of checks
Recommend products and educate members to help meet their financial goals
Perform routine member service requests
Maintain a member-centric “can-do” professional attitude
Make fraud prevention, security, and accuracy a top priority
Requirements
18 years or older with a High School Diploma or GED
Strong interpersonal skills
Ability to identify and recognize opportunities to enhance the customer experience
Demonstrates the ability to perform job responsibilities independently
Basic computer and math skills
Preferred Qualifications
Financial institution experience
Previous cash handling experience
Excellent customer service and communication skills
Sales experience
Job Expectations
Ability to stand for extended periods of time
Required to work some Saturday's
What we offer
Competitive wages
Career Growth / Robust Training Program
Work Life Balance
Top quality health insurance (Full Time)
Paid Time Off (accrued and available for use immediately)
Paid holidays (Full Time)
Banking hours / Closed on Sunday's
Tuition Reimbursement
Employer Provided Retirement Benefits
401(K) Plan
Dental & Vision Insurance (Full Time)
Short & Long-Term Disability (Full Time)
Life Insurance (Full Time)
About Us:
We are a community-based credit union delivering financial services, education, and support to our members all over the Metro Detroit area for over 70 years. We really care about our employees and take pride in offering a fun and engaging work environment. Our values are simple but truly define who we are: Family spirit, Always learning, Community involvement, Teamwork, and Serving our members.
To apply, please complete the online application and attach an up-to-date resume.
Part Time Teller - Oakwood Beech branch
Teller Job 103 miles from Bedford
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Oakwood Beech branch in Dearborn, Mi is seeking a part time Teller to join their team. The position starts at $16.50/hour and averages 20-25 hours per week.
What You'll Do:
* Efficiently process daily work in a multi-tasking environment.
* Accurately process teller transactions and maintain cash balancing standards.
* Adhere to all policy and procedures, including branch compliance and security procedures.
* Provide superior service to prospective and existing members.
* Maintain product and service knowledge to assist our members.
* Meet individual referral goals and service standard expectations.
* Assist in any area of the branch as needed.
What You'll Need:
* High school diploma or equivalent.
* Customer service, cash handling, and balancing experience.
* Strong computer skills.
* Attention to detail.
* Ability to function as a team player in a fast paced, goal-oriented environment.
* Excellent communication skills to discuss and refer our products and services to members.
* Ability to move or lift up to 50 lbs., usually coin.
* Saturday hours required on a rotational schedule.
* Flexible work schedule.
Perrysburg Universal Banker
Teller Job 101 miles from Bedford
**SIGNING BONUS AVAILABLE FOR A LIMITED TIME! APPLY TODAY!**
State Bank, a growing community bank, has an immediate opening in our Perrysburg office. We are looking for a Full Time Universal Banker to join our dynamic team of sales and service professionals.
We offer an extensive benefits package including: competitive compensation, paid holidays, paid time off, retirement savings plans, medical/dental/vision, company-paid life and AD&D insurance, paid time off, company-paid short and long term disability insurance, quarterly incentives, and more!
In addition, State Bank strives to give back to the community. State Bank GIVES (Gathering Individuals to Volunteer, Empower and Serve) is a Volunteer program created to provide local non-profit organizations access to State Bank employees who volunteer their time to make a difference in the lives of the people and communities we serve.
Apply today and see why State Bank is a great place to work!
Equal Opportunity Employer
Part Time Teller
Teller Job 89 miles from Bedford
What we can offer you: Career Growth - promotional opportunities Incentive program based on performance Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision, 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Employee Stock Purchase Plan
The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position's work schedule involves occasional evenings/Saturdays, temporarily working at other assigned banking center locations based on staffing needs.
Position Responsibilities:
Customer Experience:
Introduce and refer customers to the platform through routine interactions
Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.
Perform routine customer requests.
Must successfully complete Comerica's Teller Training Program.
Follow company policies and procedures, regulations and security procedures, and completes necessary documents.
Use the provided electronics to document all transactions during their shift.
Reconcile all transactions during and at the end of their shift.
Maintains customer confidence and protects bank operations by keeping information confidential.
Resolve basic customer complaints.
Impact the customer experience following defined customer experience guidelines and other customer experience behaviors and feedback as needed.
Marketing Activities:
Complete assigned daily planning activities.
Act as a digital ambassador to transition customers to digital solutions.
Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
Operational Risk:
Ensure compliance with applicable federal, state and local laws and Regulations, and Comerica's policies and procedures.
Ensure compliance and completion of necessary compliance related training.
Adhere to all Banking Center Risk Assessment and Compliance Standards.
Control and mitigate losses by following policies and procedures.
Partnership:
Consistently impact the efforts that improve Banking Center Collaboration.
Identify opportunities to add value to customers by introducing them to partners.
Position Qualifications:
6 months of Retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college
1 year of experience in customer service
1 year of experience with personal computer, systems data entry or internet search
Preferred Qualifications:
Cash handling experience in a retail or financial services environment
Proficient with utilizing and navigating a computer system
Work Best Category:
Category A - 100% in the office
Hours:
10:00am - 3:00pm Monday - Friday
Salary:
To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
Universal Banker
Teller Job 111 miles from Bedford
**SIGNING BONUS AVAILABLE FOR A LIMITED TIME! APPLY TODAY!**
State Bank, a growing community bank, has an exciting employment opportunity in our Luckey office! We are looking for a Full Time Universal Banker to join our dynamic team of sales and service professionals.
We offer an extensive benefits package including competitive compensation, retirement savings plans, medical/dental/vision, company-paid life and AD&D insurance, paid time off, short and long term disability, quarterly incentives, and more!
In addition, State Bank strives to give back to the community. State Bank GIVES (Gathering Individuals to Volunteer, Empower and Serve) is a Volunteer program created to provide local non-profit organizations access to State Bank employees who volunteer their time to make a difference in the lives of the people and communities we serve.
Apply Today and see why State Bank is a great place to work!
Equal Opportunity Employer