Teller Jobs in Baker, LA

The Burmeister Agency specializes in protecting families with Term Life, Whole Life, Mortgage Protection, Annuities, Index Universal Life, and more. This is a work from home position that will call warm leads, set appointments, and meet over the phone with clients. Our warm lead system puts you in front of qualified buyers. The right fit for this position is someone who is confident, coachable, and not afraid to work hard Characteristics we're looking for: Must reside in the USA Proven success in sales is preferred, but will train the right candidate Self-Motivated, Goal-Oriented, Disciplined, and Driven to Succeed Willing to embrace our Core Values each day with a High level of Coachability Humble and willing to learn a duplicatable and proven system Licensed Life and Health Agents (will assist in obtaining) Leaders and entrepreneurs with a desire to build a business and achieve their life goals If you are not licensed yet, we will guide you in becoming a LICENSED AGENT. Most are licensed within 3-7 days. Getting your insurance license online is only 40 hours and will fall between $200-$300, in total and varies by state. This is 100% commission role. There is no cap to your income. What We Offer: Full access to our advanced training platform PROVEN Duplicatable Sales System A team of mentors that are available with Daily training and mentoring calls No Cold Calling! We have the absolute best, REAL time leads and customized mailing leads for ALL agents. Whether you're looking to earn a six-figure income as a career agent or choose to develop an agency of your own (recommended) - this opportunity is up to you. Flexible Schedule: Part-time and Full-time positions available. Visit our website to learn more and start your journey to success: Working With Symmetry (burmeistersfg.com) ***No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work**

Job Details New Roads - New Roads, LA Full Time High School $20.00 - $22.00 Hourly Negligible DayDescription DEPARTMENT: Retail Sales SUPERVISOR: Branch Manager The Head Teller is directly responsible for overseeing a team of Tellers that report to them daily. The Head Teller will also step in to assist customers and other Tellers as needed or as directed by management. They will conduct performance evaluations, train or coach their team where necessary, and strive for continued growth within their team of Tellers. POSITION RESPONSIBILITIES: General Job Functions • Performs normal Teller duties as needed, or as directed by management. • Protects customers and the bank from fraudulent activity including counterfeit checks, unfair, deceptive and abusive practices, and elder abuse. • Audits Assistant Head Teller's cash drawer monthly. • Vault custodian duties: o Maintains adequate cash inventory for teller department, monitoring total cash on hand and notifying management of outages, including over-limit at the end of the workday. o Balances and records vault transactions daily. o Ensures that all vault transactions are done under dual control by at least two qualified bank employees. o Verifies all money received or sent for federal deposit. o Recording and spot-checking bait money for vault and all cash drawers. o Making sure all cash, coin and negotiables are secured daily before leaving the bank. • Provides the Synergy Bank standard of excellence in customer service: o Providing excellent customer service to every guest of the Bank by greeting them and managing their inquiries. o Acts as a role model by possessing a strong work ethic, is able to balance records well, and demonstrate a firm knowledge of all the inner workings within the department. o Monitors customer activity to ensure that everyone receives satisfactory service. o Manages unusual window transactions and answers difficult customer questions. o Encourages sales referrals from their team while providing consistent referrals themselves. o Assists in answering telephones when necessary. • Assumes accountability of the overall Teller function of the branch: o Provides knowledge and guidance in problem solving, motivation, and employee development of all team members. o Executes approvals and overrides as requested. o Prepares work schedules weekly while anticipating staffing needs during breaks based on customer traffic. o Ensures that customers are met with appropriately trained staff who are ready to go at the advertised time. o Trains new staff in use of bank's equipment, their policies, procedures, all customer service activities, cross-selling, and effective and accurate processing of customer account transactions. o Conducts departmental meetings while acting as a liaison between the Tellers and the Branch Manager. o Reviews staff Reg CC holds. o Maintains an open line of communication with staff and all other departments. o Conducts performance evaluations by identifying the developmental needs of his/her staff while coaching, mentoring, and helping to improve their knowledge and/or skills. o Ensures security procedures and all bank policies are followed. o Ensures all required duties are completed timely, such as money order remittance, work in courier bag by deadline, re-cap sheet complete, timers set and armed, etc. o Assists Tellers in locating cash discrepancies and audits tellers when out of balance. o Responsible for reporting any outages and making necessary collection efforts. o Conducts monthly cash and required audits of money orders, official checks, gift cards, other negotiables, reviews ATM, night deposits, surveillance, and branch logs for accuracy in the absence of the Assistant Head Teller. • Participates on ATM on-call response and alarm response teams. • Carries out various duties as directed by their supervisor. BALANCING PROTOCOL & RESPONSIBILITIES: The responsibility of balancing is a priority of the Head Teller position. Every day they are responsible for physically hand counting all loose cash, strap cash, and coins to ensure the teller drawer, ATM, and cash vault all balance. Cheat sheets indicating the coin amounts in the vault are strictly prohibited in lieu of physically counting it daily. Trades must be done through Teller machines at the time the funds are given and received. There is no exception to this procedure. If at any time during the day, the drawer is counted to balance, the cash count is to be printed and placed in the work bin. At the end of the workday, a clear screen must be used to balance the drawer and physically count all monies. If a transaction is completed for a customer either during or after this count, again, a clear screen must be used, and all monies shall be physically recounted. It is important to understand that if money is miscounted, and the drawer balances, then that is force balancing the drawer. This is grounds for disciplinary action. If a drawer is counted and found to be out of balance, a second employee must count that drawer as well. That count must agree with the initial count, and if not, a supervisor must count to verify accuracy. Outage entries must be run before the day can be closed. All Tellers must ensure that their transactions have been received by CSI before exiting their teller. The undersigned both acknowledges and understands the above statements and shall abide by all bank policies and procedures. Qualifications REQUIRED QUALIFICATIONS: • Ability to adapt and problem solve with minimal notice. • Ability to resolve conflicts between co-workers. • Ability to exhibit positivity and cooperation while embracing the ideas of others. • Proficient in Microsoft Word and basic understanding of Microsoft Excel. • Knowledge of business and management principles including leadership techniques and coordination of people and resources. • Ability to pay close attention to detail. • Ability to comprehend and analyze information in order to draw a conclusion. • Ability to maintain composure, suppress extreme emotions, controlling anger, and avoiding aggressive behavior in trying situations. • Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers. • Must possess active listening skills - giving full attention to what others are saying while understanding the points being made and not interrupting. • Must always be looking for ways to help others. • Must be aware of the actions and reactions of others and respond appropriately. • Must demonstrate persuasion and negotiation skills. • Ability to utilize decision making skills. • Ability to manage one's own time and the time of others. • Advanced knowledge of bank products in order to train team members and assist with cross-selling. • Ability to multi-task in a fast-paced work environment. • Ability to organize and prioritize daily tasks. • Ability to present a business-professional appearance. • Must have reliable transportation to commute to and from work. EDUCATION AND EXPERIENCE REQUIRED: Minimum of 2 years teller experience Previous experience in a supervisor role. High School Diploma or GED equivalent. EDUCATION AND EXPERIENCE PREFERRED: Minimum of 3 years previous Head Teller experience or five years Assistant Head Teller Knowledge of CSI / NuPoint system. Associates or higher in Business or related area of study. COMMUNICATION: • Must be able to provide information to supervisors and co-workers both verbally and in written format. PHYSICAL REQUIREMENTS: • Ability to adapt to a flexible work schedule, which will generally consist of 40 hours of work per week but given that he/she is in a supervisor role, they will need to make themselves available Monday - Friday from 07:30 am - 6:00 pm and Saturday from 08:45 am - 12:15 pm. • Must be able to stand or stand/walk for up to 4 hours at a time without the opportunity to sit down or get off his/her feet. • Must be able to interact with the public utilizing various methods of communication. • Must exhibit proper dexterity with both hands and digits as counting currency is a frequent request throughout the workday. • Ability to work over the head while lifting up to ten pounds simultaneously for short periods of time throughout the workday. • Must be able to properly distinguish colors of Farnsworth lantern test to accurately work drive through station(s). • Employee may be required to squat multiple times and remain in that position for short periods of time while searching and/or reaching for supplies at ground level. This could occur as few or as many times as necessary to accomplish the requested task. • Must be able to lift and carry approximately 40-50 pounds multiple times throughout the day. MENTAL REQUIREMENTS: • Must have the attention span to stay alert and attentive during a “normal” 8 - 10 ½ hour workday. • The Head Teller must be able to make sound, quick decisions based on the facts of a situation and remain calm and in control in a possibly ever-changing environment or an emergency. • Must be able to follow instructions and procedures exactly as trained or as directed by his or her supervisor. • Employee must be able to listen to, grasp, and respond positively to supervision and instructions by Management. • Physical and cognitive ability to perform the essential duties and functions of his/her job.

Schedule: Hours vary Monday through Thursday 7:45 a.m. 5:30 p.m. Friday 7:45 a.m. 6:00 p.m. Saturday Rotation: 9:00 a.m. 12:00 p.m. (Saturday Bonus Pay) 1 Summary. Operates a tellers window by providing prompt, efficient and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. 2. Essential Functions. Accepts deposits, verifies cash and endorsements, and issues receipts Cashes checks. Cross-sells the Banks services and products. Processes card cash advances. Processes night deposit bags. Redeems U.S. Savings Bonds. Issues money orders and bank official checks Accepts loan payments and safe deposit box rental payments. Admits customers to safe deposit boxes. Answers customer inquiries and gives balances. Balances transactions at end of day and verifies cash total.

The role of the Teller is to greet all members when they enter the branch and assist them with their financial needs including, but not limited to, deposits, withdrawals, payments, and promoting and cross-selling Pelican's products. Our ideal candidate has a positive, can-do attitude, and is a self-starter and problem-solver with strong cash-handling and member service skills. Additionally, the candidate should be comfortable in a sales environment and be able to meet monthly sales goals. A Day in the Life of a teller INCLUDES: * Performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing. * Assisting members in the opening and closing of accounts. * Promoting and cross-selling Pelican products and services to members to fit their financial needs. * Balancing the teller drawer at the end of the day. * Balancing transactions and verifying cash totals, investigating and resolving out-of-balance conditions. Teller Skills and qualifications include: * A High School Diploma or equivalent * 1 year of experience to include customer service and cash handling. * Excellent oral, written, and telephone communication skills * Strong problem-solving and member service skills * Working knowledge of Microsoft Office products, especially Word, Excel, and PPT Other things you may want to know about this position: * Work Schedule * Monday - Friday * 8:30 am - 5:30 pm * Travel * Travel is not necessary for this position. * Work Site Location * All work will be performed at our Prairieville Branch at 17026 Airline Highway, Prairieville, LA 70769. Why should you join the pelican team? Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. Our full-time employees enjoy amazing benefits including: * Medical, Dental, and Vision Insurance with generous employer premium contributions * Health Savings Account contributions for eligible employees * Employer-Paid Life Insurance * Voluntary Dependent Life Insurance * Paid Vacation & Sick Leave * 15 Paid Holidays, including a Cultural Floating Holiday * 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% * Paid Time Off to volunteer with approved non-profits and charities Pelican State Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape-free.

First Bank : Teller Officer Title: Employee Name: Reports To: Branch Manager Location: Liberty FLSA Status: Job Status: Notes: Summary: Provide service to Bank customers by conducting transactions, assisting with inquiries, and resolving issues in a timely manner. In addition, through customer interactions, identify opportunities to cross-share Bank products and services with referrals to a platform employee or other Bank department. Duties and Responsibilities: Provide high quality service to every customer i.e. smile, greet, address by name, timely assistance, etc. Develop working knowledge of bank products/services via training, Bank website, intranet information, meetings, etc. Identify opportunities to cross-share Bank products/services and refer customers to a platform employee or appropriate Bank department. Assist with customer account inquiries i.e. service charges, balances, account history, etc. Refer customers to a platform employee for transactions or questions that cannot be addressed at the teller line Protect customer privacy and maintain confidentiality Adhere to all Bank policies/procedures Receive checking/savings deposits and withdrawals: verify cash, endorsements, identification, and issue receipts Determine proper funds availability for checks cashed or deposited based on Bank and regulatory requirements Complete Regulation CC Holds, as needed Redeem U.S. Savings Bonds Issue money orders, cashier's checks Assist safe deposit box customers Accept loan payments: verify payment amount, ensure proper loan payment code, and issue receipts Buy/sell cash from vault as necessary, ensuring teller drawer cash limits are not exceeded Balance teller drawer daily, including locating cash discrepancies Perform end of day balancing and Teller Capture balancing Complete Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), and Monetary Instrument Logs (MIL) Refer customers to the Head Teller or Branch Manager for issues that you cannot resolve Balance ATM and load cash into ATM Ensure teller station is properly supplied and neat Maintain security of teller station including keys, combos, cash drawers, and teller work Promote and maintain positive relations with all employees, contacts, customers, and potential customers. Represent the bank in business development efforts and civic and community functions. Secondary or Additional Job Duties: 1. This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management. Experience and Other Requirements High school diploma or equivalent 1 year of customer service experience 1 year of cash handling experience Must possess the ability to interact positively with all levels of the organization, including Management, the Board, Coworkers, and the Public. 5. Excellent oral, written, telephone, organizational and interpersonal communication skills required. 6. Proficiency in Microsoft applications, including Word and Excel. 7. Must be proficient using e-mail and the internet. All First Bank employees are required to: 1. Be attentive to our customer needs with a welcoming personality. 2. Possess a team-oriented attitude with a desire to see success in themselves and others. 3. Maintain a strict standard of confidentiality involving all transactions and relationships. 4. Develop a working knowledge of all bank products. Statement of Understanding: I understand that the above duties and how I perform them are the requirements on which my performance will be judged. It is understood that these duties may be revised from time to time at the discretion of the Bank's management. _______________________________________________ Employee's Signature Date _______________________________________________ Bank Representative Date FIRST BANK MCCOMB MISSISSIPPI is an EEO employer - M/F/Vets/Disabled View all jobs at this company

PURPOSE OF THE JOB This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position specializes in teller operations and opening deposit accounts. MAIN DUTIES OF THE JOB Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions, including but not limited to, deposits, withdrawals, transfers, check cashing, certified check requests, loan payments, and maintenance requests according to Home Bank's policies and procedures Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Assists with daily Vault duties, as needed, and may operate as back-up to the Head Teller Process daily teller work thru “Branch Capture” ensuring debits and credits balance in accordance with established policies and guidelines Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure Engage in conversations with customers to build relationships, determine financial needs and make recommendations Contribute to banking center success by achieving assigned branch and line of business referral goals Maintains a working knowledge of products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision Use good judgment, remain aware of potential fraud, and be discreet with confidential information Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment Perform other duties as required or assigned by leadership WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent 1 year of general cash handling, sales & customer service experience 1 year of previous banking experience strongly encouraged Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required. Strong knowledge of daily branch, vault, and ATM operations Receive and maintain a NMLS certification HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management. Essential Duties and Responsibilities Sales and service * Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. * Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. * Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. * Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. * Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. * Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience * Research and resolve problems and respond to client inquiries on account status. * Deliver excellent client experiences consistently and promptly resolve client issues effectively. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency * Assist banking center associates with all aspects of daily operations as needed, including audit controls. * Assist banking center management with "on the job training" of new associates. * Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. * High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Access Commitment: At First Horizon, we focus on what matters most to our associates, clients and the communities we serve. As we continue to evolve, we remain committed to an open and supportive workplace and providing opportunity and access to capital and counsel for all. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

JobID: 210572415 JobSchedule: Part time JobShift: : We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities * Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings * Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements * Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want * Assists clients and the branch team by helping with new account openings when needed * Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills * 6+ months of customer service experience * High school diploma or GED equivalent Preferred qualifications, capabilities, and skills * Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures * Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills * Strong desire and ability to influence, educate, and connect customers to technology * Cash handling experience

Video Teller (Remote or On-site) The Video Teller is responsible for assisting members with financial transactions, servicing existing accounts, and building member relationships through video conferencing, and interactive video phone calls. The Video Teller maintains thorough knowledge of Credit Union products and services and uses consultative selling to identify cross-sell opportunities. A courteous, professional demeanor, the ability to effectively communicate via email as well as video conference, and a high level of integrity are essential to this role. Must be able to support and thrive in a sales and service culture. RESPONSIBILITIES: * Process transactions through video transmission via the Interactive Teller Machine (ITM). * Work with multiple software programs concurrently to complete transactions and communicate with multiple members simultaneously. * Exhibit in-depth knowledge of Credit Union products and services while upholding quality service standards, established controls, security procedures, and compliance regulations. * Provide information and referrals to members seeking other services. * Achieve all required performance goals and maintain quality measurements. * Balancing the teller drawer. QUALIFICATIONS: * A high school education or GED * 1 year of customer service experience * Prior experience in a video/remote environment and/or sales experience within a financial institution is preferred * Excellent communication and customer service skills across video, written, and telephone platforms. * Ability to adapt to new technology and processes, working in multiple systems simultaneously * Strong problem-solving skills with the ability to effectively multi-task under pressure in a video-based environment * Solid working knowledge of MS Office products, including Word, Excel, and Outlook. WORK SCHEDULE: * Monday - Friday * 8:30 a.m. - 5:30 p.m. * Required to work rotational Saturday shifts from 8:30 a.m. - 1:30 p.m. TRAVEL AND WORKSITE: On-site Video Teller: * Travel: No travel required. * Worksite Location: Pelican's beautiful Corporate Campus at 2675 O'Neal Lane, Baton Rouge, Louisiana Remote Option: * Travel: Occasional travel to Pelican's beautiful Corporate Campus at 2675 O'Neal Lane, Baton Rouge, Louisiana for training, or to attend meetings, events, etc., as required. REMOTE WORK SITE REQUIREMENTS: * Must have a dedicated workspace in an environment free from noise and distractions. * Must have a strong, secure internet connection. * Must have transportation to report to our Corporate Campus when required for training, meetings, events, etc. * Should not be a caretaker of dependents (adult or child) for the full duration of scheduled shift. * The candidate is required to spend the first 90 days of employment at our Corporate Campus for training. Upon successful completion of training and demonstrating satisfactory performance, the candidate will be considered for telecommuting privileges. ABOUT US: Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 78,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. BENEFITS: Our full-time employees enjoy amazing benefits including: * Medical, Dental, and Vision Insurance with generous employer premium contributions * Health Savings Account contributions for eligible employees * Employer-Paid Life Insurance * Paid Vacation & Sick Leave * 15 Paid Holidays each year, which includes a Cultural Floating Holiday * 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% after 1 year of employment All Credit Union campuses are tobacco- and vape-free. Pelican State Credit Union is an Equal Opportunity Employer.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: A Teller at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered on accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions. ESSENTIAL DUTIES & RESPONSIBILITIES: * Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards. * Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. * Handles client servicing requests such as service charge clarity and account maintenance. * Maintains a working knowledge of products, services, and processes offered. * Achieves required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution. * Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience. * Refers clients to internal business partners as client needs are discovered. * Assists with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center. * Assists in managing operational loss within a financial center to include seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. * Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. * Adheres to professionalism standards to include demeanor, dress, and station orderliness. * May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure. * Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic. * Performs research for clients as needed. * Other duties and special projects as assigned by Management. * Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: * High School Diploma or general education degree (GED) * 6 months cash handling or teller experience strongly preferred * Previous sales and referral experience strongly preferred ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: * Ability to travel if required to perform the essential job functions. * Ability to work under stress and meet deadlines. * Ability to operate related equipment to perform the essential job functions. * Ability to read and interpret a document if required to perform the essential job functions. * Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management. Essential Duties and Responsibilities Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. Assist client with loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate. Client experience Research and resolve problems and respond to client inquiries on account status. Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist banking center associates with all aspects of daily operations as needed, including audit controls. Assist banking center management with “on the job training” of new associates. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

The role of the Teller is to greet all members when they enter the branch and assist them with their financial needs including, but not limited to, deposits, withdrawals, payments, and promoting and cross-selling Pelican's products. Our ideal candidate has a positive, can-do attitude, and is a self-starter and problem-solver with strong cash-handling and member service skills. Additionally, the candidate should be comfortable in a sales environment and be able to meet monthly sales goals. A Day in the Life of a Teller INCLUDE: * Performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing. * Assisting members in the opening and closing of accounts. * Promoting and cross-selling Pelican products and services to members to fit their financial needs. * Balancing the teller drawer at the end of the day. * Balancing transactions and verifying cash totals. Investigating and resolving out-of-balance conditions. Teller Skills and qualifications include: * A High School Diploma or equivalent * 1 year of experience to include customer service and cash handling. * Excellent oral, written, and telephone communication skills * Strong problem-solving and member service skills * Working knowledge of Microsoft Office products, especially Word, Excel, and PPT Other things you may want to know about this position: * Work Schedule * Monday - Friday * 8:30 am - 5:30 pm * Travel * Travel is not necessary for this position. * Work Site Location * All work will be performed at our O'Neal Branch at 2675 O'Neal Ln, Baton Rouge, LA 70816. Why should you join the pelican team? Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. Our full-time employees enjoy amazing benefits including: * Medical, Dental, and Vision Insurances with generous employer premium contributions * Health Savings Account with employer contributions for eligible employees * Employer-Paid Group Life Insurance * Voluntary Dependent Life Insurance * Paid Vacation & Sick Leave * 15 Paid Holidays, including a Cultural Floating Holiday * 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% * Paid Time Off to volunteer with approved non-profits and charities Pelican State Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape-free.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: A Teller at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered on accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions. ESSENTIAL DUTIES & RESPONSIBILITIES: Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards. Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. Handles client servicing requests such as service charge clarity and account maintenance. Maintains a working knowledge of products, services, and processes offered. Achieves required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution. Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience. Refers clients to internal business partners as client needs are discovered. Assists with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center. Assists in managing operational loss within a financial center to include seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. Adheres to professionalism standards to include demeanor, dress, and station orderliness. May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure. Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic. Performs research for clients as needed. Other duties and special projects as assigned by Management. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: High School Diploma or general education degree (GED) 6 months cash handling or teller experience strongly preferred Previous sales and referral experience strongly preferred ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to operate related equipment to perform the essential job functions. Ability to read and interpret a document if required to perform the essential job functions. Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management. Essential Duties and Responsibilities Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. Assist client with loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate. Client experience Research and resolve problems and respond to client inquiries on account status. Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist banking center associates with all aspects of daily operations as needed, including audit controls. Assist banking center management with “on the job training” of new associates. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Access Commitment: At First Horizon, we focus on what matters most to our associates, clients and the communities we serve. As we continue to evolve, we remain committed to an open and supportive workplace and providing opportunity and access to capital and counsel for all. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. **Job responsibilities** + Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings + Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements + Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want + Assists clients and the branch team by helping with new account openings when needed + Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures **Required qualifications, capabilities, and skills** + 6+ months of customer service experience + High school diploma or GED equivalent **Preferred qualifications, capabilities, and skills** + Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures + Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills + Strong desire and ability to influence, educate, and connect customers to technology + Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans