Teller Jobs in Ashburn, VA

Job Summary: The Assistant Head of School supports the Head of School in the administration, operational management, and leadership of the school, exhibiting behaviors described in Essential Behavioral Competencies. This role focuses on operational efficiency, faculty development, and student success, ensuring the school's mission and goals are achieved. Embodies the values of our school community, exemplifying a Christ-like character to our school community both within our campus and beyond, that positively influences and reflects our school's mission and ethos, fostering a culture of mutual trust, respect, and cooperation. Essential Functions Responsibilities include but are not limited to the following: Partners with the Head of School in providing leadership in the spiritual mission of the school and facilitating an effective Classical Christian learning climate and modeling leadership standards in line with school policies, inclusive of the school Handbook, bylaws, and procedures while ensuring that internal processes meet or exceed those of external regulatory agencies. Support the Head of School in processes related to people and culture such as hiring, retention, evaluation, professional development of and assignment of faculty. Partner with the Head of School in leading fundraising and development efforts to support the school's growth and sustainability. Support the development and implementation of school policies and procedures. Oversee the development, alignment, and implementation of curriculum to maintain rigorous academic standards and Biblical integration, including curriculum guides, scope and sequence documents, and instructional standards. Supervises substitute teachers and various parent volunteer groups as needed. Designs and implements the master division schedule and assigns teachers and students to classes and other obligations. Oversee standardized testing, ensuring smooth administration and data integrity. Analyze and use student performance data from standardized testing to drive improvements in curriculum and instruction. Plan, coordinate, and oversee specialized school programming such as chapel, after-school and student academic enrichment programs (e.g., Cultural Expeditions Travel Education Program, field trips, fine arts), supervising staff as required. Participates in long-range planning and the accreditation process. Aligns appropriate job-related skills, training, policies, and procedures with NAIS/SCL best practices and facilitates compliance with State and accrediting agencies. Minimum Qualifications An active member of a local Christian church. Bachelor's degree; Master's degree in education or school administration preferred. 5 years' experience as an educator, of which at least 2 years include serving in a leadership capacity or equivalent combination of education and experience. Facilitate professional development to enhance instructional practices and support teacher growth. Ability to relate effectively with trustees, other administrators, teachers, operations staff, parents, and representatives from the business community in written and oral expression. A valid Certificate for CPR and Active Shooter and Child Protective Services training. Knowledge of software programs including MS Office and Google Workspace. Demonstrated ability to develop, design, enhance, or create new programs, ideas, relationships, systems, or processes. Ability to supervise and manage multiple functions and activities. Strong ability to maintain confidentiality. Ability to use essential office equipment. #J-18808-Ljbffr

This opening is for our Clincial Center Branch located on the main NIH Campus. Floating to other branches will be assigned as needed. Extended Friday hours(8am-6pm) and half a day Saturday shift(8am-2p) may be required few times a month. Associates will get a flex day off during the week when they are scheduled to work Saturdays. We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU! At NIHFCU, one of our core values is investing in our employees, which is why we offer perks like these: • Benefit Package for all Full-time employees includes health, dental, vision, legal, pet care and more. • Life Insurance benefits and voluntary plans. • Mental Health Resources- free subscription to CALM app. • 401(K) and profit sharing. • Tuition Reimbursement. • Career Advancement and development. • Credit Union Membership with discounted services and products GENERAL SUMMARY Responsible for: Under general supervision, but following established policies and procedures performs a broad range of activities to include excellent service to the Members, Referring and Cross-selling Credit Union services, accurately balancing each day's transactions, verifies cash and general ledger totals. Provide a variety of Member service functions such as processing savings accounts, checking accounts, loan transactions and cashing checks. Assists with balancing the branch's daily activities and totals. MAJOR DUTIES AND RESPONSIBILITIES Member Service: Consistently adhere to Operational Procedures, Controls, and Services Levels consistent with NIHFCU standards. Represents the Credit Union to the Members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions. Ability to demonstrate quality member service in a high pace branch environment to include interactions with Members and peers. Attend required training and take initiative to maintain and develop needed knowledge and skills required to maintain effective performance. Remains calm during challenging member interactions and escalate such situations as appropriate. Complete required Compliance and assigned online training courses within specified periods. Demonstrates a sound knowledge of computer software as it relates to job functions and/or necessary use. Ability to function in a financial institution environment and utilize standard office equipment including but not limited to PC, fax, copier, telephone, etc. The ability to be bonded. Sales, Service and Referrals: Ability to explain various benefits and features of Credit Union products and services with the intent to refer and cross-sell. Meet established Sales, Service and Referral Goals and other initiatives as assigned. As Assigned, participate in Orientations, outside Marketing Activities and Events. Operational Effectiveness & Transaction Processing: Accurately process monetary transactions, etc. upon verification of identification, signatures and Member account status and accurately enter transactions into the Credit Union records via the on-line teller terminal. Review negotiable items with attention to detail to ensure negotiability. Ability to accurately operate and balance a Teller Drawer within specified times. Completes high quality work, which is free of errors, thorough, neat and with good attention to detail. Achieve Productivity Goals (transactions per hour) per month. Alert to Counterfeit Items, Red Flags (Identity Theft Prevention), Forgery (Checks, Money Orders, Travelers Cheques, etc.) Assists with balancing and auditing branch functions to include ATM, CDM/TCD and negotiable items. Accountabilities: Demonstrate a professional image when representing NIHFCU (grooming, clothing, tone of voice, mannerism, etc.). Maintain a dependable record of attendance and timeliness. Thorough knowledge and understanding of all equipment functions/operations and applicable software in the branch. Ensure that work practices comply with established NIHFCU policy, procedure, and standards. Maintain confidentiality and security of all Member personal and financial information. Access Member or Employee personal and financial information only as required by the job. Cover/Float to other branches and/or work extended hours to include Saturdays as determined by Management Perform other related work as assigned and initiative using available resources to achieve established goals. May be transferred to other Branches and Branch Departments as assigned by Management. Report to the position Supervisor, Risk Management, the VP of Human Resources or to the complaint vendor any actual or suspected fraud or financial dishonesty or wrongdoing involving Member transactions, Employees, or NIHFCU. Floating : May be transferred to other Branches and Branch Departments as assigned by Management. All employees are required to float as assigned and travel to other branches on a regular basis. Not all branch locations are accessible by Metro or Shuttle. In such cases, the Employee assigned as the first point of contact to covering one such branch should be in a position to cover the branch at short notices within a reasonable timeframe. Reliable transportation to cover branches is solely the responsibly of the employee. Requirements EDUCATION & EXPERIENCE High school diploma or equivalent (GED), with minimum 12-months Teller or retail cash handling experience. Proficient in Microsoft Word. Ability to sell products and services and make referrals. Knowledge of Credit Union principles and practices preferred. Excellent verbal communication skills. REQUIRED COMPLIANCE COURSES Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA). Salary Ranges: $16.65/hr-$24.97/hr; nonexempt position. *Please note that the pay range listed represents the earning potential for this position and is only a general guideline that may be modified in the future. NIHFCU considers factors such as (but is not limited to) the scope and responsibilities of the position, the candidate's applicable work and educational experience, the candidate's certifications if required, and critical skills, as well as market and business considerations, including budgetary constraints and internal equity, when extending an offer. NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Salary Description $19.00 hourly

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Rockville, MD at the Fallsgrove retail banking branch.Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $19.00 - $25.38Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 03/26/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About Us: SkyPoint Federal Credit Union is a community-based financial institution, located in Montgomery County, Maryland, SkyPoint serves our members in the greater Washington D.C. metro region with a wide array of financial services, supported by technology, and offers great value, affordable fees, and rates through our member-owned structure. The only designated Community Development Financial Institution (CDFI) credit union in Montgomery County, SkyPoint helps our members and the community gain access to the financial services needed to prosper. Through our inclusive, expert, and compassionate team, we focus on removing banking complexities, and building empowering relationships with our members to help them achieve their financial goals with simple and accessible banking solutions. Role Overview: Provides a variety of teller activities such as processing of transactions. Responsible for providing excellent member service, referring Credit Union's products and services, balancing each day's transactions and verifying cash totals. Responds to questions and/or provides information upon request from members. Processes requests/transactions, as appropriate. Assists members and potential members in understanding and utilizing the Credit Union's products and services. Responsibilities: Provides excellent member service to current and potential members Processed all transactions efficiently and accurately (cash, checks and all other negotiable instruments) Assists members with account questions Process name and address changes, check orders, statement print outs, direct deposit requests and other basic member service requests Ensures all information given and/or transactions processed follow Credit Union or regulatory policy/procedure Performs daily settlement and assists in branch balancing Balances/settles ATM, TCR and coin vault Refers and cross sells products/services that meet members needs Utilized tact and experience based knowledge to resolve member issues Maintains positive member relations Orders branch supplies, stocks/replaces forms, brochures, etc as directed Qualifications: Ability to work independently and in a team environment Working knowledge of savings and checking products, accounts and services Effective skill performing mathematical calculations and working accurately with numbers Active listening skills to accurately respond to inquiries and account requests Effective verbal and written communication skills Organizational, planning and time management skills Effective research, analytical, and problem solving skills Skill in building effective relationships through rapport, trust, diplomacy and tact Effective in exercising initiative and using good judgment to make sound decisions Maintaining composure in a high production and changing environment Ability to navigate multiple screens and PC applications and adapting to new technologies/software Desired Qualifications: Customer service experience Cash Handling Experience in member/customer service preferably in a call center, retail banking or financial institution Experience in working in a credit union/bank environment Hours: SkyPoint FCU is open M-F 9am-5pm Working Hours: Monday-Friday 8:45am-5:15pm Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. Benefits: Holidays: Eleven (11) paid per year Leave: You will earn Paid Time Off and Personal, Sick and disability leave. Annual leave is accrued at 4.6 hours per pay period (15 days per year). Two personal days are earned per year. Sick leave is accrued at 4.62 hours per pay period with a maximum accrual per year of 120 hours. Insurances: Employees are offered medical, prescription, dental, vision and disability insurance. The credit union pays a portion of the monthly premium, and the employee pays a portion. Available providers and costs will be discussed during orientation. All insurance except disability is effective the first of the month following date of hire. Life Insurance: All full-time employees are required to have Group Term Life (GTL) insurance equal to 1x's their basic annual earnings, up to $200,000. Active employees over age 65, their coverage is reduced to 65% of the pre-65 face value. This policy is County paid 80%, and employee paid 20%. Additional coverage can be purchased. Information will be available during orientation. 401(a)/Deferred Compensation: You will be eligible to participate in the SkyPoint FCU Retirement 401A plan after 6 months of employment. Information about retirement options will be presented during orientation.

* As a Teller your typical work assignment may include the following under supervision. * Counts change fund, sets up cash drawers for front end personnel, and verifies the accuracy of each drawer. turns on the master cash control processor and sets up the office terminal (s) for the day's business. * As a cashier reports for duty, issues an individual cash drawer planning the required change in each drawer. * Accomplishes loans for each cashier and makes appropriate changes to pickups and loans during the day to ensure completion of reports and information for the day's operation. * Receives funds from the cashiers in the form of paper currency, coins, checks, redeemable coupons, food stamps, and occasionally, offline credit card transactions. * Counts and verifies for accuracy against the computer account printout and sales listed by department and completes appropriate control document. * Makes monthly checks of store duress alarms and the overall alarm system. Help Requirements Conditions of Employment * One year trial/probationary period may be required. * Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. * This position requires In accordance with Department of Defense (DoD) Instruction 1300.26, "Operation of the DoD Financial Management Certification Program," this position requires a Level _1_ Certification * Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. * You will be required to provide proof of U.S. Citizenship. * Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19. * Must be able to satisfy the requirements of the 26JUL12 DODI 1400.25 V1230, DoD Civilian Personnel Management System: Employment in Foreign Areas and Employee Return Rights. Visit ************************************************* * Under the DoD Financial Management (FM) Certification Program as a condition of employment. Or incumbent of this position must obtain and maintain this certification within two (2) years of entry on duty into this FM position. * Moderate Lift and carry up to 40 pounds of weight. * May require shift work and/or work on rotating shifts to provide coverage on evenings, weekends, holidays, and in other situations. Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. * 30 Percent or More Disabled Veterans * Current Civilian Employees of the Organization * Current Department of Army Civilian Employees * Current Department of Army Civilian Employees Applying to OCONUS Positions * Current Department of Defense (DOD) Civilian Employee (non-Army) * Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce * Excepted Service Overseas Family Member Appointment * Family Member Preference (FMP) for Overseas Employment * Interagency Career Transition Assistance Plan * Land Management Workforce Flexibility Act * Military Spouse Preference (MSP) for Overseas Employment * Non-Appropriated Fund Instrumentality (NAFI) * Non-Department of Defense (DoD) Transfer * People with Disabilities, Schedule A * Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible * Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement * Priority Placement Program, DoD Retained Grade Preference Eligible * Reinstatement * Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. General experience: One year of general experience. General experience progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, administrative tasks, performing basic cash processing procedures, preparing cash drawers, and balancing and verifying cash count for accuracy. OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages. If you are currently stationed in the overseas area, all of your overseas time will be credited toward your current overseas tour end date. Your overseas time served will not reset upon accepting this assignment. If you have returned from OCONUS within the past 2 years or less, your time previously served in the OCONUS area will be credited to your 5-year overseas rotation upon accepting this assignment. Separated Military Members: Resumes will be accepted from members of the Armed Forces who indicate in their applications that they are available for appointment within 120 days of the closing date of this announcement. Military members may be appointed while on terminal/ transitional leave, before the effective date of their military retirement/separation. Military Retirees: Within the DoD (Department of Defense), including non-appropriated fund positions, the appointment of retired military members within 180 days immediately following the retirement date to a civilian position is subject to the provisions of 5 United States Code 3326 or 5 U.S.C. 5305. You will be evaluated on the basis of your level of competency in the following areas: * Accounting Operations * Customer Service (Clerical/Technical) * Technical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-03). Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: ************************************************************************* Additional information * Direct deposit of pay is required. * U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. * Locality pay does not apply in the overseas area. * If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12. * If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for EIS will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI 1342.12 and DoDM 1342.12. * Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. * Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions. * Selectees may receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, home leave, etc. Selectees will have their eligibility for foreign area benefits determined at the time of hire in accordance with Department of State Standardized Regulation (DSSR) and DoDI 1400.25 volume 1250. * For positions in a foreign country, that country's laws or international agreements may have a direct impact on the ability of an employee's same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information and direct questions concerning a specific country (Foreign Duty Location) to the appropriate Army Human Resources point of contact prior to the acceptance of employment and your entrance on duty. * This is a Career Field (CP) 11 position. * The initial length of this overseas tour is 36 months. * Defense National Relocation Program will not be authorized. * Multiple positions may be filled from this announcement. * Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. You may claim Military Spouse preference. You may claim Priority Placement Program (PPP) preference. DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Checklist for Internal/Merit Promotion Announcements (OCONUS) As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: * Your resume may be submitted in any format and must support the specialized experience described in this announcement. * If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. * For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. * For additional information see: What to include in your resume. 2. Other supporting documents: * Cover Letter, optional * Most recent Performance Appraisal, if applicable * Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration. * Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old). * This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 12/31/2025 to receive consideration. * To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (********************************************************** * Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. * After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. * You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. * It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. * Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

Our goal at PenFed is to empower our members to "Do Better" financially. Our mission is to provide our members the tools to reach their financial goals. At PenFed, our members are like family, and we believe that everyone who dreams big and works hard deserves great rates and rewards. If you have a passion for meaningful work and helping others, you belong here! PenFed is hiring a Teller to work onsite at our Kingstowne Branch located in Alexandria, Virginia. The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties. This position can also assist in the training of other branch employees. This position will play a vital role in delivering Best in Class Member Experience. The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. + Assist & Greet current prospective members in person or on the phone. + Evaluate needs of potential members and offers appropriate financial products and services. + Identify sales opportunities using open ended questions to uncover financial needs, while presenting options and alternative solutions. + Maintain knowledge of PenFed's products and services such as membership, checking, credit cards, loans, etc. + Provide ongoing relationship with current members to gain additional services. Utilize sales techniques to uncover member needs and match to the credit union products and services. + Assist and educate members on the use of PenFed Online (PFOL), mobile banking and other remote channels of banking. Assist members and explains all PenFed products and services. + Resolve complex member problems using various PenFed channels within delegated limits as appropriate. + Prepare loan documents for review and disbursement as necessary + Maintain knowledge of operations, security, balancing procedures and rules and regulations concerning the ATMs and operations. + Maintain knowledge of PenFed policies and procedures. + Remain current on outside competitive products. + Conduct quality assurance monitoring of documents to be sent to Member Records. + Provide input to and assists in the implementation of new marketing projects. + Conduct member transactions when requested. + Maintain teller cash drawer limits within PenFed policies and procedures. + Balance cash drawer daily and prepares individual settlement sheets. + Maintain accurate records of deposits, withdrawals, official checks, POS, and share drafts. + Assist with the daily balancing and closing out of the branch. + Assist in training of new teammates. + Perform various Universal Representative (UR) responsibilities that may include, but not limited to, determining loan payoffs, cashes checks, furnishing loan and share balances, provide account numbers, and disburses share withdrawals after verifying proper identification. + Maintain high level of proficiency in operating all internal PenFed systems or platforms to include but limited to SalesForce, PenTeller, Knowledge, Hogan, inbound calls network, etc. to support needs of members, and business. + Provide support to other branches to include working weekends and/or extended hours as required to operate the business. + Support additional PenFed initiatives to support needs of members, and business. + If Notary Public, will be responsible for providing members Notary Services while adhering to all state laws/regulations related to the notarization of documents. Qualifications Equivalent combination of education and experience is considered. + High School Diploma or G.E.D. is required. + Minimum of one (1) year of superior customer service experience is required. + Teller experience is preferred. + Valid Notary Public, preferred. + Bilingual-Spanish preferred. Supervisory Responsibility This position will not supervise employees. Licenses and Certifications There are no additional certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call may be required. About Us Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at ************.

Job Title: Bank Teller - Ballston, VA (BTO) Job Description Provide members and prospective members with a full range of products and services, including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts. Perform moderately complex platform banking functions under supervision and provide assistance/training to lower-level team members. Responsibilities + Analyze, research, and resolve problems and discrepancies related to member accounts/loans. + Assist members with submitting consumer/mortgage/equity loan, overdraft protection, and credit card applications. + Counsel current and prospective members about company products and services. + Ensure cash and other negotiable instruments are handled properly. + Identify opportunities to cross-service products and increase product penetration. + Perform platform banking functions. + Assist level I team members. + Understand and comply with federal and other regulations relating to financial products and services. + May assist with Branch Office vault opening, closing, and balancing procedures. + May serve as a Branch Office and/or ATM vault custodian. + Perform other duties as assigned. Essential Skills + Customer service + Inbound call center experience + Banking knowledge + Data entry skills + Finance knowledge + Proficiency in Microsoft Office Additional Skills & Qualifications + Ability to analyze, research, and resolve issues + Experience in assisting members with loan applications + Knowledge of federal and other regulations relating to financial products and services Why Work Here? We offer a supportive and inclusive work environment where employees are valued and given opportunities for professional growth. Our team is dedicated to providing exceptional service to our members, and we encourage cross-training and collaboration among team members. Work Environment You will work primarily indoors with occasional outdoor duties to escort members to and from the branch. The role requires adherence to professional attire and conduct, ensuring a welcoming and efficient environment for all members. Job Type & Location This is a Contract position based out of Arlington, Virginia. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Arlington,VA. Application Deadline This position is anticipated to close on Apr 30, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S. About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: - Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers - Complete operational activities while minimizing risks under established policies - Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization - Receive direction from managers and exercises judgment within defined policies and procedures - Escalate questions and issues to more experienced roles - Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions - Identify information and services to meet customers financial needs Required Qualifications: - 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education - Bilingual speaking and listening proficiency in Spanish/English (remove if not needed) Desired Qualifications: - 6+ months of experience interacting with people, demonstrated through work, military, or education - Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program - Customer service focus with experience handling complex transactions across multiple systems - Ability to educate and connect customers to technology and share the value of mobile banking options - Ability to interact with integrity and professionalism with customers and team members - Experience working with others on a team to meet customer needs - Cash handling experience - Ability to follow policies, procedures, and regulations - Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss - Well-organized, independent and able to prioritize in a fast-paced environment - Ability to exercise judgment, raise questions to management, and adhere to policy guidelines - Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting - Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: - Ability to work a schedule that may include most Saturdays - This position is not eligible for Visa sponsorship **Posting End Date:** 2 May 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-444571

Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise. Essential Functions Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits. Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC. Issues cashiers' checks and redeems Savings Bonds. Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet. Consistently demonstrates a helpful, friendly attitude. Maintains proper amounts of currency and coin in drawer. Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures. Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured. Adheres to all security procedures. Sells and/or refers Bank products and services to customers and prospects. The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities Skills/Abilities Strong customer service and sales skills. Ability to communicate clearly with the public. Good math skills and must be able to perform accurate work. Understand security issues involving money and checks preferred. Good comfort level with handling United States currency. Ability to handle and count money accurately. Education and Experience High School diploma or equivalent preferred. Sales and customer service experience preferred. Experience in handling United States currency preferred. Basic Computer Skills required. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency * Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. * Process deposits, withdrawals, transfers and loan payment transactions for customers. * Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.). * Assist in daily balancing and processing of ATM(s), including the processing of all entries. * Assist in the verification of deposits in the night and lobby depository. * Assist with the dual control vault responsibilities. * Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Client experience * Deliver excellent client experiences consistently and promptly resolve client issues effectively. * Ensure an excellent overall client experience by assisting clients with select service needs. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service * Identify cross selling opportunities and refer clients/prospects to the appropriate team. * Promote bank products and services to further enhance client relationships. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Perform all other job-related duties as assigned SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted. * High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS * Microsoft Office Suite * In addition, 10-key calculator; coin counter CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) * Not necessary Hours: * Monday - Thursday / 9:00 AM - 5:00 PM * Friday / 9:00 AM - 6:00 PM * Saturday / 9:00 AM - 1:00 PM About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Access Commitment: At First Horizon, we focus on what matters most to our associates, clients and the communities we serve. As we continue to evolve, we remain committed to an open and supportive workplace and providing opportunity and access to capital and counsel for all. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

• Contributes to the development and maintenance of standards, policies and procedures regarding customer service • Regularly provides feedback on the soundness and effectiveness of the customer service department's policies and procedures. • Facilitates the collection of competitive information in order to monitor business trends and opportunities. • Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area. • Responsible for being familiar with the organization's by-laws in order that all recruitment and retention decisions are made within by-law boundaries. • Responsible for actively ensuring the retention of the organization's customer base which includes promoting the organization to existing customers. • Works with the organization's other branch/regional offices to resolve problems, facilitate solutions and enhance customer service offerings. • Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel. • Responsible for notifying administration of any required updates of customer records on the organization's internal database. • Provides back-up support to other group members in the performance of job duties as required. • Supports/participates in the organization's Continuous Improvement Program. • Answers customer inquiries/communications as required. • Attends regular customer service departmental meetings. • Advises internal staff of advertisements and campaigns that affect retention. • Maintains detailed call activity reports and provides them to the Customer Service Manager on a regular basis. • Provides activity/statistical summary reports each week to Customer Service Manager. • Co-ordinates the organization's involvement in internal and external trade shows. • Conducts follow up phone calls to survey respondents who have concerns or questions. • Performs other related duties as assigned by management.

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service. RESPONSIBILITIES: Service Area Responsibilities: * Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly: * With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions. Financial Sales Responsibilities * Responsible for keeping current and being knowledgeable of all Bank's products and services in order to communicate to new and existing clients. * Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products * Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation. * Based on customer's needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources. * Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service. * Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services Operational/Regulatory/Security Responsibilities: * Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area. * Comply with all department and company policies, procedures and overall security * Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior. * Work closely with other departments as necessary to troubleshoot and resolve customer situations. * Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans * Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations * May be responsible for branch opening/closing procedures * Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow Qualifications * High school diploma or equivalent required, Bachelor's degree a plus * Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required * Prior experience in handling and being accountable for money is required * Ability to successfully complete the Bank's in-house Training Program within a reasonable timeframe required * Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor * Excellent verbal and written communications skills in Spanish or additional language a plus. * Ability to perform basic math calculations is required * Demonstrates ability to interact confidently with clients is essential * Ability to be initiative in self-directed learning of Bank's products/services in order to expand and become well versed with the products/services offered. * Excellent written and verbal communication skills * Proficiency in Microsoft Office Products (Word, Excel) required * Understanding and working knowledge of appropriate core banking system is beneficial * Being detail oriented, ability to multi-task and work independently and in a team environment is essential. * Demonstrated professionalism is required * Ability to travel within branch region of up to 15% KEY COMPETENCIES: * Relationship and account management * Business Development * Accountability * Organization and Time Management * Collaboration Essential Functions: * Sitting and standing for extended periods of time. * Ability to reach over teller counter or desk area to receive customer transaction documents * Ability to lift and carry up to 20 lbs * Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components. * Ability to converse and exchange information with all levels of staff within organization. * Ability to observe, perceive, identify, and translate data * Ability to travel via automobile or public transportation Company Profile Our Total Rewards Package In Hagerstown, Maryland, the expected base pay salary range for this role is $42,369 - $67,791, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs. Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here. At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Nearest Major Market: Washington DC Job Segment: Bank, Banking, Business Development, Administrative Assistant, Law, Finance, Administrative, Sales, Legal

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. **Responsibilities:** + Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service + Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash + Identify referral opportunities for new products and services based on client's financial goals + Educate clients on digital and self-service opportunities offered by Citi + Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets + Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed + Maintain working knowledge of client accounts as well as new and existing products and services offered. + Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + Previous relevant experience preferred + Demonstrated sales and customer service experience + Money handling experience + Effective problem solving and communication skills + Ability to work well in a team oriented environment **Education:** + High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Customer Service ------------------------------------------------------ **Job Family:** Branch Service ------------------------------------------------------ **Time Type:** Part time ------------------------------------------------------ **Primary Location:** Takoma Park Maryland United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $41,600.00 - $49,360.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. **The hourly rate corresponding to the annual range is:** $20.00 - $23.73 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Apr 21, 2025 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (***************************************************************************** . View the "EEO is the Law (************************************************************************************* " poster. View the EEO is the Law Supplement (************************************************************************************************************************** . View the EEO Policy Statement (************************************************************** . View the Pay Transparency Posting (*********************************************************************************************** Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Our boutique marketing and consulting firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Trainee in the fast-paced, high-energy Marketing and Client Service industry. Our firm proudly works with some of the world's largest and most renowned brands in the telecommunications industry. We passionately share our client's mission to promote equity and access to fast and reliable wireless solutions. Due to our client's rapid growth projections, we are excitingly building our Customer Service team as we take on new projects throughout the year. As a Customer Service Trainee, you will have the opportunity to work hands-on with our bold and creative Senior Level Sales and Client Support teams to learn and master skills in sales and marketing, market analysis, client engagement, and customer support. This is an entry-level position perfect for candidates with a passion for developing excellent client relationships and a strong desire to thrive within a competitive, team-oriented, and conscientious corporate environment. Responsibilities of the Customer Service Trainee: Facilitate the full cycle sales process through face-to-face collaborative presentations with customers to educate them on exclusive promotions and product benefits. Analyze consumer trends to identify potential customers to maximize sales opportunities and customer retention by communicating directly with customers. Coordinate with the sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards. Support the optimization of new promotional materials by attending regular client meetings to analyze product performance and identify areas for improvement. Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness. Requirements of the Customer Service Trainee: Minimum of 2 years of experience in a client or customer-facing role. Excellent interpersonal and communication skills. An innate passion for advancing social equity and community programs. Possess a strong desire for personal development and a love of learning. Demonstrate initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment. #LI-Onsite

Do you enjoy interacting with people? Do you enjoy building lasting relationships all while gaining important life financial skills? Are you a multi-tasker that must have organization in your life? BCT is looking for a Universal Banker I that fits these characteristics. Description Reports To: Branch Manager FLSA Status: Non-Exempt Responsible for a broad range of teller transaction processing, referring bank products and services while providing friendly customer service and playing a vital role in delivering an exceptional customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service * Ability to interact with the public and deal effectively with their questions or problems. * Familiar with the Bank's products and services. * Looks for opportunities to explain, promote, and refer products or services. * Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service. * Serves as a model of excellent customer service to other employees. * Identifies and refers retail products suitable to the customer's needs. * Handles customer complaints or questions and determines the best course of action to be taken to remedy the situation. * Ability to establish and maintain effective working relationships with co-workers, employees and officials in other departments Universal Banker I Functions * Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits. * Cashes checks and pays out money after verification of signatures and customer balances. Adheres at all times to policies and regulations set forth in the Teller Operational Policy & Procedures Manual. * Processes any or all of the following: Checks, deposits, loan payments, night drop bags, mail deposits, and savings bonds. Provides access to safety deposit boxes. * Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Accurately balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. * Removes deposits from, and counts and balances cash in, automated teller system and night drop bags. * Assist with daily ATM balancing duties. * Demonstrates responsibility and judgment according to check cashing procedures. * Order client checks through Harland Clarke * Issuance of cashier's checks and money orders. * Completes Currency Transaction Reports (CTRs) and obtains independent verification of report * May override excessive drawer cash in Vertex up to approved designated limit. * Open and maintenance all consumer types of checking and savings accounts. * Complete domestic wires forms accurately. Other duties may be assigned. Security * Maintains proper amount of currency and coin in drawer-per BCT approved teller currency limits. * Maintains neat and orderly work area and ensures that all negotiables and confidential records are properly secured. * Understands role in the event of a robbery, whether victim or bystander, and knows proper post-robbery procedures. * Professional appearance that evokes the customer's trust. * Adheres to all bank policies and procedures and to internal controls and system access restrictions. Other duties may be assigned. CRITICAL SKILLS * Self-Development: Pursue additional education or training to remain current, improve knowledge, and diversify skills. The ability to be cross trained in other areas. * Customer Confidentiality: Never reveal or divulge customer information to anyone outside of the Bank. * Versatility: Ability to multi-task under pressure and fast paced environment. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); 1-2 years of prior customer service experience; position demands a person with an outgoing, service-oriented personality. It also requires general knowledge of bank operations, excellent communication and customer service skills and basic to advanced computer skills. KNOWLEDGE, SKILLS, AND ABILITIES * Position demands a person with a pleasant personality with an above average knowledge of fundamental arithmetic. * Ability to adhere to BCT's Core Values: Integrity, Teamwork, Growth, Customer Commitment, Community Focus * Must have basic skills in operating a computer, printer, and copy machine. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to operate standard office equipment, including coin sorter and currency counter. * Ability to speak in a clear and understandable manner and write legibly. * Ability to answer telephones and greet public in a friendly and courteous manner. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to deal with problems involving several concrete variables in standardized situations. SMOKE-FREE WORKPLACE BCT is a 100% smoke-free company. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. This job description is not designed to cover or contain a comprehensive listing of all duties/responsibilities that are required of position. Duties/responsibilities may change or be assigned at any time with or without notice. BCT is an Equal Opportunity/Affirmative Action Employer BCT supports a workforce of diversity, equity, inclusion, and accessibility

Manage individual cash drawer and process customer transactions Maintain established teller cash drawer limits (top & bottom) and adhere to the work quality standards as outlined in the Teller Balancing Standards. Assist customers with account maintenance, service issues and inquiries to include but not limited to change of address, debit card servicing, stop payment, etc.) Assist with all bank functions (e.g. night drop, notary, ATM duties) Cross-sell additional bank products other than those requested by the customer. Achieve stated individual sales goals. Refer clients to other departments Provide exceptional customer service. Be flexible and adaptable to frequent changing environments, particularly important for Banking Associates who often work outside of their home branches. Be up to date with all technology and remote services. Attendance: Reporting to work on time and on scheduled day at your scheduled location. Face-to-face interaction with co-workers and the ability to work in a team environment. Other Duties: (Additional things necessary to assist) Perform other branch specific tasks as defined by the Banking Center Manager or the Assistant Banking Center Manager. Process loose coin and maintain the coin machine. Facilitates cash shipments/orders Assist in balancing vault and ATM cash. Order branch supplies as required by branch activities. Assist customers in entering their safe deposit boxes. Log activity and customer interaction in Synapsys Liaison to special projects. Training: (Training required to be fully proficient in this position) Computer/Software training. Product specific training (e.g. IRA's). Quality customer service, including telephone etiquette. Bank security. Regulation CC (Procedures for placing holds on checks) HR training Bank Secrecy Act Privacy Act Other compliance training as assigned Communication: (Requirement to communicate orally and verbally) Each Banking Associate must possess well refined verbal and written communications skills to effectively and efficiently execute their duties. Effective communication with subordinates, management, and customers will greatly impact the success of the branch. Knowledge and Skills: (Any academic levels, years of experience or required skill) Proficiency in the above listed “training” requirements will be expected of each Banking Associate. Due to differences in personal experiences and education levels, these skills will be evaluated on an individual basis. Each Banking Associate will be required to pass a product proficiency exam annually and adhere to teller balancing standard requirements. Working Conditions: (How much time is spent standing, sitting, talking, use of hands, requirements to lift maximum weight amount and frequency) Depending upon the role of the Banking Associate, the majority of the day is generally spent at either the teller window or at a desk. The BA position requires the ability to move about the office and continuously operate a computer and other office machinery. In addition, some duties require the ability to move 45lbs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Other details Pay Type Hourly

Washington, District of Columbia, United States of America **Hours:** 40 **Pay Details:** $25.50 - $36.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Retail Banker II Float is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding personal banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. This role is accountable for working in multiple locations; thus having the ability to work in different contexts and settings. **Depth & Scope:** + Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking + Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk + Makes product recommendations based on Customer needs and **highlights product features and benefits that ultimately** support Customers through challenging times and life events, save time and money, and exceed their needs + Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities + Evaluates issues, errors and problems based on practices and existing precedents or procedures + Explains detailed and/or complicated information within the team + Builds working relationships with customers and related teams + Requires full proficiency gained through job related training to perform a range of activities + Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise + Engages in conversations with customers about loan products, facilitates the application intake + Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) **Education & Experience:** + HS Diploma or GED required; 2 year degree preferred + 2+ years of related experience required + Teller experience (Preferred) + Cross trained to take customer transactions + Requires agility, teamwork and flexibility to adapt to different locations and environments + Must be able to do same day travel to multiple work locations within a designated region or area + Superior Customer Service skills + Strong organization skills to handle multiple tasks in a fast-paced environment + Excellent communication skills with ability to be concise, clear and consistent + Demonstrated effective problem-solving skills + Demonstrated ability to schedule and prioritize work + Demonstrated ability to work independently and within deadlines + Proficient in Microsoft Office + Ability to provide community services, including, but not limited to, Financial Education classes + Notary License (Preferred) **Customer Accountabilities:** + Delivers Legendary Experience by helping Customers, building relationships, delivering service and advice to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and insights on saving time & money + Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution + Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral + Utilizes the Customer relationship management tools to understand and gather Customer information to allow for Customer insights to be built to yield a deeper Customer experience and journey + Engages in lobby leadership by orchestrating Customer flow, warmly welcome, discover initial needs and guides Customer appropriately + Understands Customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs + May act as a point of escalation for Customer questions or concerns + May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the well-being of TD, its Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity + Improves Customer financial confidence by sharing financial knowledge to help Customers meet and exceed their financial goals + Acts as a brand champion both internally and externally + Champions Customer service activities; supporting Customers through challenging times and life events + Recognizes transaction needs of clients and educates clients on self-service channels including digital options + Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time + Delivers end to end advice to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides real time insights **Shareholder Accountabilities:** + Promotes full suite of products, sales, services and banking capabilities + Understands and applies operating policies and procedures + Supports the timely and accurate completion of business processes and procedures + Escalates non-standard or high risk transactions/activities as necessary + Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations + Ensures necessary due diligence to support the accuracy of all customer transactions/activities + Be knowledgeable of and complies with Bank Code of Conduct + Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location + Executes with excellence by adhering to all Risk and Control Policies and Procedures **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit + Participates in personal performance management and development activities + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally + Utilizes feedback through coaching sessions to demonstrate stronger performance + Establishes relationships with partner bankers to make effective referrals to them + Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team + Collaborates with team members in contributing to the success of the team and organization + Actively seeks opportunities to improve delivery of work with high attention to quality standards + Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills + Positively embraces change + Adheres and participates in TD's Shared Commitments and code of conduct expectations + Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience **OCC Language:** + This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 + Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 + Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 + Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Continuous + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Occasional + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank s target market area. Rapid consolidation in the Bank s target market has created an opportunity for a community-based commercial bank. At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community. A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers: Our unique approach to financial services and our can do attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs. Trustar Bank is currently seeking an experienced Universal Banker responsible for providing high quality customer service as a cross-trained new accounts representative. The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ensure they feel welcome in the branch. Process client financial transactions in an accurate and timely manner. Balance daily transactions and cash in accordance with established Bank policy and procedures. Ask open ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services. Professionally provide timely and accurate responses to client inquiries. Perform account opening and servicing with confidence and precision. Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures. Support the Branch in all sales, service and community related initiatives. Candidate will assist with other duties as assigned. Requirements: High school diploma or its equivalent. At least one to two years banking experience in a teller or new accounts position is preferred. Must be able to perform each essential duty satisfactorily and successfully complete teller and new accounts training. Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally. Skills/Knowledge: A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions. Good math aptitude and reasoning skills. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person. Working Conditions: Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours. Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position and a professional environment. We are an equal opportunity employer.

Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Banks target market area. Rapid consolidation in the Banks target market has created an opportunity for a community-based commercial bank. At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community. A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Banks strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Banks primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers: Our unique approach to financial services and our can do attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs. Trustar Bank is currently seeking an experienced Universal Banker responsible for providing high quality customer service as a cross-trained new accounts representative. The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ensure they feel welcome in the branch. * Process client financial transactions in an accurate and timely manner. Balance daily transactions and cash in accordance with established Bank policy and procedures. * Ask open ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services. * Professionally provide timely and accurate responses to client inquiries. * Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures. * Support the Branch in all sales, service and community related initiatives. * Candidate will assist with other duties as assigned. Requirements: High school diploma or its equivalent. At least one to two years banking experience in a teller or new accounts position is preferred. Must be able to perform each essential duty satisfactorily and successfully complete teller and new accounts training. Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally. Skills/Knowledge: A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions. Good math aptitude and reasoning skills. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person. Working Conditions: Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours. May also work in our Bethesda, Great Falls, and Reston locations. Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position and a professional environment. We are an equal opportunity employer.